Communication Officer Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.
This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.
Hours: 35 per week.
Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.
Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.
Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.
The Role:
Planning the project set up
Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot. This will include the development of a fully costed project plan.
Part of the project set up will include working with a wide range of stakeholders: Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies.
You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.
With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.
Planning for service delivery
Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.
Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.
As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.
How to apply: Download our application pack for more details.
Please download the application pack and ensure your cover letter clearly shows how you meet the skills and experience outlined in the person specification.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Officer
We’re looking for a proactive, enthusiastic and motivated individual to join the Policy and Influencing team on a fixed term contract covering maternity leave.
Position: CE339 Policy Officer
Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £33,900 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a Fixed Term Maternity Cover Contract until March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: Week commencing 6 January 2025.
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Policy Manager, the Policy Officer works to develop UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the rest of the team, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.
The Policy Officer identifies and drafts organisational consultation responses, ensuring submissions are backed up by evidence and are informed by those affected by stroke.
Providing expert policy advice and support to colleagues across the organisation, they monitor the external policy landscape and regularly update colleagues on developments. They also support local systems leadership by providing influencing support to regional colleagues, helping to embed policy across the organisation.
Working closely with the Public Affairs and Campaigns team, they support influencing activity by providing up-to-date evidence to develop strategies and messages. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.
They collaborate with external partners and coalitions to represent the Association’s policy aims, and push for the integration of the voice of lived experience in policymaking.
This role will be provided on a fixed term basis, to cover maternity leave within the team.
About You
You will ideally have experience of:
• Developing evidence-based policy positions or statements
• Identifying and drafting consultation responses or similar policy-based responses
• Building relationships with policy stakeholders and stakeholder mapping and management
• Meaningfully involving beneficiaries in policy work
• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
Individuality leads to a richer experience for people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Policy, Policy Officer, Policy Lead, Policy Assistant, Policy and Influencing, Policy and Influencing Officer, Policy and Influencing Assistant, Policy and Influencing Coordinator, Public Affairs.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Officer will form part of the Jigsaw4u Front of House team. They will be responsible for all HR administration, including staff training and staff wellbeing and communications. In addition they will lead on office maintenance issues, and support the delivery of operational projects.
Jigsaw4u is proud of its 26+ year history providing specialist wellbeing support services for children, young people and families across South West London.
The Operations Officer is a new role for the charity and will bring vital support to the Operational and HR functions of Jigsaw4u, to ensure smooth administration of these areas so staff are enabled to continue delivering services of the highest quality to our service users.
1. Purpose of job
Be responsible in the designated area for:
· Performing HR administration, and maintaining HR records
· Arranging DBS checks for staff and volunteers.
· Coordinating training, wellbeing activities and events for staff.
· Creating staff newsletters and other staff communications.
· Supporting the Director of Operations in delivery of operational projects.
· Overseeing office maintenance and Health & Safety.
· Forming part of the Jigsaw4u Front Office team.
2. Main duties
HR administration
· Maintain personnel records on HR platform
· Log staff absences
· Create and circulate adverts for vacancies
· Create and update Job Descriptions and Person Specification documents
· Support staff recruitment processes i.e. responding to job enquiries, managing CV database, arranging interviews
· Produce HR reports e.g. turnover, absences, annual leave
DBS checks for staff and volunteers
· Maintain database of DBS checks for staff and volunteers.
· Perform DBS checks for new members of staff and volunteers, and renewal checks for existing staff and volunteers
· Produce assurance letters for staff
Organise training, wellbeing activities and events for staff
· Research and arrange staff training as required, keeping within training budgets
· Maintain records of all staff training, including Child Protection training for staff and volunteers.
· Coordinate programme of staff wellbeing activities and events, ensuring value for money.
Other responsibilities
· Support the Director of Operations in delivery of operational projects.
· Creating staff newsletters and other staff communications.
· Lead on ensuring Jigsaw4u’s premises are a safe and appropriate office environment.
· Maintain records of Health & Safety checks and Fire Risk Assessments
· Resolve office maintenance issues, sourcing reliable and cost effective suppliers
· Undertake Emergency First Aid at Work training and act as nominated First Aider.
Front office
· Answer telephone, emails and enquiries.
· Work as a team with Front Office colleagues.
· Represent Jigsaw4u effectively to service users and visitors.
3. Generic responsibilities
· Manage personal resources and own professional development
· Ensure a continuous improvement approach is taken to all aspects of the role
· Work in a manner that promotes equality and values diversity
· Promote a health and safety culture within the workplace
· Follow the Jigsaw4u Safeguarding Policy at all times and respond to safeguarding concerns to a high standard
· All information must be maintained in accordance with the Jigsaw4u Data
Protection Policy and GDPR
· Undertake other activities as required
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2023 we spent over £2.1M on charitable support. Our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.
This Grants and Services Officer post will be key to supporting the charity to achieve those ambitions. You will work directly with our beneficiaries to deliver support, including grantmaking and developing support networks for individuals through signposting and cross-agency working. Alongside this, you will lead on the development of digital tools and resources for our community, contribute to research and evaluation projects to inform that development, and develop referral routes and relationships with other organisations.
We are looking for someone with experience of grantmaking, knowledge of the state benefits system and able to develop support packages for clients which are responsive to individual needs. Activities also include service design, development and project management. Working as part of a small, friendly team you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.
This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.
The application deadline is midnight on Monday 2nd December, and interviews will be held on Wednesday 11th December at our offices in Adam Street, central London.
The client requests no contact from agencies or media sales.
The Energy Neighbours Project Coordinator enables all staff and organisations involved in the project to work together effectively. The Coordinator works with the Project Manager to develop effective, safe ways of working that make the best use of resources.
The Coordinator ensures the quality and effectiveness of record keeping, risk management and joined-up planning across the project. They help the team work together on planning work and preparations for forums, conferences and reporting. The Coordinator provides support to ensure that the project’s safeguarding, health & safety, finance and contracting arrangements are implemented across the team. They manage the office and equipment.
The aim is that the project starts in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
· A great organiser, skilled at helping a team to work together
· Able to devise and implement diary, office and record-keeping systems and processes
· Self-organised, systematic and able to prioritise
· Experience of good safeguarding & health & safety practice
· A good listener and communicator, able to build rapport and working relationships
· Strong IT skills and ability to use Microsoft 365 capabilities effectively
· Values community organisations, volunteers and partnerships
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Project Coordinator will work closely with adn report to the Energy Neighbours Project Manager.
Regional Workforce Lead
We are recruiting three Regional Workforce Leads nationally, for coverage across the seven NHS regions (Northeast, Northwest, London, East, Midlands, Southeast, Southwest).
Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!
Position: Regional Workforce Lead (x3 vacancies)
Location: Hybrid · England, UK. We have three vacancies nationally, (across the 7 NHS regions: Northeast, Northwest, London, East, Midlands, Southeast, Southwest) and will involve some travel.
Hours: Fulltime
Salary: £30,000 - £36,000 (GBP). Depending on skills and experience - new starters generally join at the beginning of the band.
Contract: Permanent
Closing Date: Wednesday 11 December 2024 at 12:00pm
The Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
About the Role
The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of IPS Employment Specialists within their designated regions. You will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.
You will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. You will also provide hands-on support for recruitment efforts and training.
This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.
Responsibilities include:
- Recruitment and Onboarding
- Training and Development
- Relationship Management
- Quality Assurance and Reporting
- Communication and Collaboration
About You
You will have proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.
You will also have:
- Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.
- The ability to influence others
- Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.
- Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.
- Shared values - a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as the organisations other core values.
- A thirst for learning and self-development and sharing that learning with services and stakeholders.
- Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
Other roles you may have experience with could include Recruitment, Training, Training and Development, Learning and Development, HR, Recruitment Lead, Training Lead, Training and Development Lead, Learning and Development Lead, HR Lead, Recruitment Officer, Training Officer, Training and Development Officer, Learning and Development Officer, HR Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 09.00, 2 December 2024.
Shortlisting date: 3 and 4 December 2024.
Interviews: 11 December 2024.
About the role
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
The Senior Practical Support Officer role is key to the delivery of NCVO’s support for small charities. You will be a key part of a small team, with a focus on managing and responding to enquiries that come in via phone and email to our Small Charity Helpdesk. We receive 400 – 500 enquiries a month about setting up and running a charity, with a particular focus on volunteering and governance.
Alongside the helpdesk you will also work with colleagues across NCVO on the production, and curation of content for our website and with internal and external stakeholders to produce sector leading practical webinars.
You will have a particular focus on volunteering, working with multiple stakeholders on a range of cross-organisational initiatives to ensure we develop and share best practice on involving volunteers.
Your good working knowledge of the voluntary sector, understanding of the specific needs of small charities and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of the sector.
This is fast paced role and with good time management and attention to detail this role has a lasting/meaningful impact on the hundreds of charities we support.
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us, and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
- office closure between 25 December and 1 January inclusive
- the option to purchase or sell up to five more days each year
- five days volunteering leave (pro rata for part-time staff)
- two and a half extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home or off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Please see full Job decription on our website
Location: Perry Green, Hertfordshire (with occasional travel to Leeds)
Contract Type: Full-time (35 hours/week) or Part-time (28 hours/week)
Flexible Working: Up to 2 days/week remote working after induction
The Henry Moore Foundation, established by one of the greatest sculptors of the twentieth century and the largest artist-endowed grant-giving foundation in Europe, is seeking a Chief Finance Officer (CFO) to manage its day to day financial activities, lead its financial strategy and help to ensure long-term sustainability. This is a unique opportunity to combine accountancy expertise with the chance to work in an inspiring, creative organisation with an international reach—surrounded by the legacy of Henry Moore in the picturesque Hertfordshire countryside.
As CFO, the successful candidate will manage all day-to-day financial operations, play an active role in the Senior Management Team, provide financial information and advice to the Board of Trustees, and lead the finance team of two direct reports. The role offers the opportunity to help shape the Foundation’s financial future while working in one of the UK's leading art institutions.
About the Role
The CFO will manage the day-to-day financial processes of the Foundation, including preparing budgets, management and annual accounts, drawing up VAT returns, payroll, and managing cash flow, while ensuring compliance with financial regulations.
Key responsibilities include:
- Leading financial strategy and planning to support the Foundation’s ambitions.
- Ability to combine a broad vision with detailed financial controls and understanding, balancing financial strategy alongside day to day processing
- Provide Trustees with the information and advice required to ensure effective corporate governance and financial viability
- Managing financial risks and ensuring compliance with relevant legislation
- Managing significant cash movements for optimum yield
- Handling the financial aspects of acquisitions and disposals
- Review and sanction all agreements relating to financial duties, such as contracts for services and information technology assets
What you will bring?
The ideal candidate will be a qualified accountant with at least 3 years of senior management experience, ideally within the charity or cultural sector. You will have a strong understanding of charity finance regulations, VAT, Gift Aid, and financial reporting. Adaptability and flexibility are essential qualities in this role.
Key qualifications and experience include:
- Professional accounting qualification (ACA, ACCA, CIMA)
- Minimum 3 years of senior management experience
- Expertise in charity finance regulations and VAT
- Experience in significant cash movements and cash flow forecasting
- Proficiency with accounting software (e.g., QuickBooks, BrightPay)
- Strong leadership, communication, and decision-making skills
- Understanding of investments and endowments is desirable
Why Join the Henry Moore Foundation?
- Inspiring Location: Work from Perry Green, a tranquil, creative environment surrounded by Henry Moore’s monumental sculptures, and where he created his iconic works.
- Impact: Contribute to the financial sustainability of a world-renowned cultural institution and be part of a dynamic, globally influential organisation.
- Flexibility: Up to 2 days of remote working per week after induction.
- Competitive Salary & Benefits: Enjoy a competitive salary, generous holiday, pension (12.5%) contributions, and professional development opportunities.
This is a rare opportunity to combine day-to-day financial management with financial leadership and a passion for arts and culture. If you are an experienced finance professional looking to make a meaningful impact, if interested please apply below.
How to Apply
Please submit your CV and cover letter (2 pages) outlining your relevant experience and why you’re the ideal fit for the role.
Deadline for applications:
Closing Date: Sunday 8th December
Longlisting: 12th December
Shortlisting: w/c 6th January
1st stage interviews: Thursday 16th January
2nd stage interviews: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Community Development Officer to join our team covering Essex. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working with vulnerable people, providing welfare, supporting, or caring for adults or young people who have support needs.
Additionally you may have experience of representing an organisation in the community.
You should have creative approach to problem-solving and finding solutions to issues that arise. It is essential you can build strong relationships and work effectively with a broad range of people.
How will you make a difference?
You will be responsible delivering a community focused project offering support to individuals and groups across the region.
You will facilitate engagement and collaboration and implement initiatives that foster sustainable development and improve the overall quality of life in the community.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
· 28 days annual leave plus bank holidays
· 5% employer pension & 3% employee contribution
· Salary sacrifice pension scheme
· Separate Life Assurance Cover
· Staff discount scheme including retail discounts, entertainment, holidays etc
· Discounted Gym Membership; Employee Assistance programme
· Supportive working environment fostering a good work/life balance
· Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 5pm on 2nd December 2024
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
We are seeking a talented and experienced leader to join our Strategic Leadership Team.
You will have a compassionate heart and be deeply motivated by your evangelical Christian faith to lead the financial management and operations of this respected Christian Ministry.
Your experience in operations or business development within the charity sector will ensure that Release International’s day-to-day operations remain compliant, responsive, effective and efficient.
Your significant competence in financial management will enable you to analyse financial information, and other data, to support decision making at a senior level.
Your proven track record of strategic planning, team building, proactive risk management, and ability to manage multiple deadlines and projects will be essential to the role.
As the lead for all aspects of ‘People and Culture’, you will use your excellent people skills and positive outlook to empower and encourage others towards success, promoting and modelling our person-centred Christian ethos, culture and values.
If you believe God may be calling you to fulfil this exciting new and pivotal role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this full-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.
Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are working with a leading health advocacy charity to recruit their new HR Officer. The position joins an organisation who are working with vulnerable people across the UK, giving them both support and advice to drive behaviour change in society. As part of a close-knit HR team supporting a head count of 50, the role will carry out generalist HR work across the charity and lead on the administration of the HR system.
Key responsibilities of the role include:
- Manage the full employee life cycle, including recruitment, contracts, onboarding, L&D and supporting line managers with leavers.
- Liaise with senior leadership with various HR requirements, on occasion delivering KPI and metric reports on the current change programme.
- Take a leading role in the maintenance and usage of the HR system, helping on payroll where necessary.
- Implement and maintain a L&D framework to drive personal development planning and work to improve internal progression.
The successful candidate will:
- As a minimum, be qualified to CIPD level 3, ideally studying towards level 5 – support is available for future qualifications.
- Be a clear communicator who is able to build positive relationships with both internal and external stakeholders.
- Have worked in a SME HR team previously, either within the not-for-profit or commercial sector.
This is a great opportunity for someone ambitious looking to develop their HR career within a supportive environment. For more information, please contact Jamie Elliott at MLC Partners.
Job title: Recycling Engagement Officer
Salary: Circa £25,129 per annum
Hours: Full Time – 37 hours per week
Contract: 12 month fixed term contract (an extension may be available subject to funding confirmation)
Location: Covering Northumberland
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.
About the role
Working in Groundwork’s Land and Communities Team, and in close partnership with Northumberland County Council and Suez Recycling and Recovery, this post will engage with households and partners across Northumberland to reduce contamination in the recycling waste stream and change recycling behaviours. You will work with the County Council’s Refuse Collection Teams and Waste Managers to deliver a programme of targeted doorstep engagement, monitoring and community engagement activity aimed at reducing contamination and increasing recycling. As a Recycling Engagement Officer you will exercise your delegated powers to address residential waste offences.
A bit about you
The postholder will be hardworking, flexible and passionate about making a difference. You will be a strong and persuasive communicator, able to understand legislation and council policies and to explain these in simple terms to residents through correspondence and conversation. You will be unafraid of getting your hands dirty and comfortable with regularly working outdoors.
Closing date: Midnight on Tuesday 3rd December 2024
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.
Department purpose
This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.
Key responsibilities
Main obligations
- Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
- Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.
Specific responsibilities
- Programme Monitoring, Evaluation and Learning
- Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
- In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
- Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
- Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
- Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.
Research and Evaluation
- Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
- Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
- Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
- Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
- Project management and administration
- Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
- Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
- Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
- Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
- aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
- Provide cross-departmental support and advisory for using data
- Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
- Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.
Other responsibilities
- Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
- Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
- Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
- Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
- Be familiar with and adhere to the Foundation’s policies and procedures.
- Other responsibilities may be added in line with experience and programme requirements.
Person specification
- All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
- Essential criteria
- Two or more years of experience working in MEL, ideally related to international development.
- Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
- Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
- Data collection, storage, analysis, and visualisation skills.
- Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
- Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
- Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
- Ability to solicit and integrate feedback into work products and incorporate learning into future work.
- Ability to excel in a collaborative environment, working within and across teams.
Desirable criteria
- Understanding of data collection challenges in low and middle income countries.
- Understanding of GDPR legislation and its application to MEL.
- Project or programme management experience.
- Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
- Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
- Experience living and/or working in a low or middle income country.
- Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
- Willingness and ability to travel internationally.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Co-production is about a new way of doing things together and building a new partnership between statutory services, residents and the voluntary sector. It’s an exciting time in Hammersmith & Fulham, as coproduction is becoming the driving force for how decisions are made and services are developed.
At Sobus, we want to ensure the VCS are fully and meaningfully engaged in coproduction opportunities. We want to develop coproduction approaches with statutory organisations which enable and empower the voice of the VCS, and build the skills and capacity of VCS orgs to coproduce their own services with local residents.
We are seeking an individual who is passionate about coproduction and the VCS to help take this work forward.
The client requests no contact from agencies or media sales.