Communication Officer Jobs in Milton Keynes, England
Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)
Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?
Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.
We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe. As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.
As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.
This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential.
Thunderbird is partnering with Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.
Please do not apply via the Arizona State University website. No agencies please.
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with. We have a range of roles which will suit someone who is organised, pays attention to detail and enjoys contributing their ideas and experience as part of a team.
- Salary: £15,000-£60,000 in personal support.
- Location: We have a range of roles both home based in the UK and overseas.
- Terms of appointment: Full-time or part-time. Permanent.
Key responsibilities:
We have various roles that include different elements of the tasks and responsibilities below.
- Oversee income and expenditure transactions.
- Manage ledgers, reconciliations and journals
- Payroll and pensions processing.
- Follow and review financial processes, procedures and policies, seeking to update them when necessary
- Management of others in the finance team.
- Ensure that finances are managed effectively, that proper accounting records are kept and are in compliance with all relevant legislation and guidelines
*More details can be found in the job pack.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts..
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Early Years Programme Advisor
We are looking for Early Years Advisors to join the team supporting the contract delivery of the Champions programmes.
Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme contains a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.
This role offers hybrid or remote working.
Position: Early Years Advisors (Champions Programme) x3 posts available
Location: Huddersfield/hybrid or remote
Hours: Full time, 37 hours per week (with flexibility to allow for evening and occasional weekend work)
Salary: £30k increasing to £32k following probation
Contract: Temporary until July 2026
Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 1st October 2024
Interview Date: 15th – 18th October 2024
The Role
You will support the contract delivery of the Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.
Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.
You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.
About You
Educated to degree level/early year’s teacher specialising in children’s speech, communication, language and mathematical development or equivalent in early years you will have experience of:
- Working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher
- Coaching and mentoring early years practitioners to support practice improvement
- Customer service or related experience
- Multi-agency partnership working
- Developing and securing strong partnerships
- Involvement with early year’s networks or groups
- Product development and review
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an envi
ronment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Early Years, Early Years Advisor, Early Years Practitioner, Early Years Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are Britain’s first rewilding charity on a mission to see 30% of our land and seas rewilding by 2030. Rewilding has recently moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain has been at the forefront of this change since its formation in 2015, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a green economy where people and nature thrive.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We have a Vision and Strategy to 2030 and are in the process of evaluating the impact of our current strategic plan and defining our strategic objectives for 2025-2030. In 2025 we will also celebrate our 10 year anniversary. As we prepare for 2025-2030 we have an opportunity to develop an innovative approach to measuring impact that matches our Think Big, Act Wild ethos, our systems transformation approach and our core values.
We are looking for a fixed term Impact and Evaluation Manager to help us to develop an initial impact and evaluation framework for the organisation. Reporting to our Chief Operating Officer, the aim is to be able to understand, evaluate and learn from our impacts and to track our organisational performance through appropriate data and metrics. It will build on an existing set of metrics that have been developed and provide the foundation for a longer term impact evaluation approach.
Role purpose:
Lead the development of an initial impact and evaluation framework that will help us to track our progress, demonstrate achievements and ensure accountability.
Your responsibilities will include:
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Consult and work closely with staff and relevant external stakeholders to review current impact performance tracking across all organisation objectives and identify gaps in or improvements required.
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Lead the development and design of an initial impact and evaluation framework and data collection system for Rewilding Britain, including clearly defined and measurable outcomes linked to our Strategic Plan and Theory of Change.
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Lead on the collation, analysis and communication of monitoring and evaluation data across the organisation and highlight any key trends.
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Design a dashboard and reporting mechanisms for presenting the data in a way that is easy to use and understand.
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Contribute towards the continuous improvement of processes, data and our technology to enable the charity to collect and analyse impact and monitoring data on an ongoing basis.
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Champion good data practise for all internal databases to ensure data quality and centralisation of data.
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Support the Fundraising Team in their work to identify, cultivate and inform existing and prospective donors and funding partners with relevant evidence and insights
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Support and collaborate with the wider team on evaluation and monitoring to instil a culture of learning and evaluation across functions
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Extract, interpret, summarise and communicate key stakeholder needs from evaluation and data outputs
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Work closely with our Data Monitoring Project team to incorporate data from our emerging Rewilding Monitoring Framework into our impact and evaluation framework.
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Produce evaluation reports and the data, stories and case studies for a high quality 10 year Impact Report using this framework.
Skills, experience and behaviours
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Experience of designing, executing and embedding measurement frameworks.
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Experience of conducting quantitative and qualitative research.
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Experience of using insight from data and research to add value.
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Strong reporting skills using different outputs and mechanisms for different audiences.
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Excellent communication skills and the ability to interpret complex information for a range of non-specialist audiences
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Excellent interpersonal skills with a dynamic, collaborative and creative approach to problem solving
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Highly proactive, comfortable with autonomy and driven to make a difference.
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Strong IT skills, including Microsoft Excel and PowerPoint, as well CRM and internal communication tools.
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Appetite to be part of a fast-growing organisation that is rapidly expanding its systems and processes
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
This is a full time, fixed term role for an initial 9 month period, with the possibility of extension. The salary is £37,000 to £42,000 f.t.e depending on experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11214 Stroke Association Support Coordinator
Location: Homebased South of Tyne & Wear. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £26,700 per annum
Contract: This is a fixed term maternity cover for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 20 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 6 November 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes which will help them to prevent further strokes.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Ability to use basic Microsoft systems
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Director of People, Culture and General Counsel
Location: Remote; this role sits within our Global People & Culture Team, which provides leadership and partnership to all of our teams in Europe, Australia, Asia, and North America and we welcome applications from candidates in the locations we have staff in (India, Australia, UK, Spain, France, Sweden, Germany, US).
Reports to: Executive Director
Employment type: Full-time (non-exempt in the US)
Hours per week: 35-40 hours (depending on local employment laws)
Compensation: Salaries at CPI are non-negotiable to counter inequity; starting salary based on 10+ years of experience and region of residence (to match our current 2024 salary bands)
Closing: October 2, 23:59 Central Daylight Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.
We are a small organisation, but our global footprint is expansive. Along with the Europe team, we have a team in Australia/ Aotearoa New Zealand, Asia and North America. We are all aligned by the Global Hub operational team who provides people & culture, operational, finance, and communications partnership across the regions.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
Position Overview:
At CPI, we believe that our people are at the heart of our success. We are looking for a Global Director of People, Culture, and General Counsel who will champion a people-centred approach to drive our organisational culture, foster development, and prioritise diversity, equity, inclusion, and belonging (DEIB). In this dual role, you will lead our global HR function, supporting employee relations and engagement, while also serving as our in-house legal counsel on matters related to policies, contracts, global operations, and employee relations across our international footprint.
Our belief in diversity, equity, inclusion, and belonging (DEIB) is not just a buzzword - a core part of our mission. We seek a director who not only shares this commitment but also embodies it in their leadership. This role will be crucial in shaping our DEIB initiatives, driving strategic people and culture efforts. This is a critical role to ensure that CPI continues to be a place where people thrive, feel valued, and supported.
Key Responsibilities:
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Global People & Culture Strategy:
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Oversee the development and implementation of CPI’s global People & Culture strategy, ensuring alignment with CPI’s mission, values, and organisational goals.
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Lead the advancement of people and culture systems, processes, and practices across all regions, fostering a sense of belonging across all.
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Partner with regional leaders to tailor strategies that reflect local contexts while maintaining global consistency.
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Align the people and culture strategy with CPI’s overall strategic goals, ensuring that the organisation’s talent and culture are key drivers of its success.
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Employee Experience and Engagement
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Lead efforts to enhance employee engagement and well-being across all CPI regions, fostering a positive and inclusive work environment.
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Oversee talent management strategies, including recruitment, retention, and succession planning, ensuring we attract and retain top talent.
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Oversee the entire employee lifecycle, ensuring a positive experience for all CPI employees, from onboarding to offboarding.
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Strategic DEIB Leadership
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Lead and enhance our global DEIB strategy, embedding it into all aspects of CPI’s operations and culture.
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Serve as a senior advisor to the executive team on DEIB matters, providing insights and strategies to promote an inclusive culture.
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Cultivate a supportive and inclusive work environment focused on staff well-being and psychological safety.
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Drive change management efforts, particularly in building robust DEIB and people and culture infrastructures.
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Legal Counsel
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Provide legal counsel on employment law, contracts, global operations, and labour issues, ensuring compliance across CPI’s international operations.
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Manage risk by providing strategic legal advice related to global policies, contracts, and employee matters.
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Ensure that all legal documentation and contracts are aligned with CPI’s values, ensuring ethical and equitable standards are maintained across the organisation.
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Serve as the primary point of contact with external law firms across multiple regions, ensuring effective coordination and management of legal matters worldwide.
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Organisational Development and Policy Creation
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Lead organisational development initiatives that promote growth, learning, and adaptability within our teams.
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Create, review, and update global People and Culture policies and procedures that align with local labour laws and best practices across different regions.
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Regularly assess the effectiveness of organisational structures and recommend adjustments that support CPI’s long-term goals.
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Leadership and Collaboration
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Continuously innovate and improve CPI’s People & Culture practices, drawing on global best practices and emerging trends.
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Collaborate with global teams to assess the effectiveness of our People & Culture ensuring our People & Culture initiatives are aligned globally and culturally relevant locally.
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Collaborate with regional and global teams to ensure alignment and cohesion across different offices and cultural contexts.
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Build and nurture cross-functional partnerships to drive strategic initiatives that enhance both organisational culture and operational effectiveness.
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The person we are looking for will:
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Have 10+ years of experience of People & Culture and DEIB experience, particularly in the non-profit/charity/social impact space.
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Hold at least 5 years of experience in a legal counsel or similar role, advising on HR-related legal matters.
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Possess a Juris Doctor (JD) and be licensed to practice law in at least one U.S. jurisdiction.
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Have significant experience in nonprofit law, including the development, review, and negotiation of contracts, compliance with relevant regulations, and governance.
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Be a people-focused leader with strong interpersonal skills and a passion for fostering positive, inclusive workplaces.
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Be committed to actively cultivating a culture of equity, inclusion, and belonging in the workplace.
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Have a track record of successfully developing and implementing people strategies that align with organisational goals.
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Be a strategic thinker with the ability to balance day-to-day HR responsibilities with long-term cultural and organisational development goals.
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Have experience working in a global organisation, with an understanding of the complexities of international organisations, labour laws, and HR practices.
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Possess excellent problem-solving skills and the ability to provide sound legal advice in complex situations.
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Exhibit flexibility and adaptability, with the ability to navigate change and lead in a dynamic, fast-paced environment.
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Have high integrity, with the ability to hold confidential information and conversations tightly.
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Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness at all levels of the organisation.
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Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
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Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of.
Salary, Benefits, and How to Apply
At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable. Salary rises with experience, which includes work experience, educational experience, and lived experience.
CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals; employer contribution as applicable; 1,500 per year in dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure. We are a remote-first organisation and anticipate this position will require approximately 15% domestic and international travel.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.
We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers. Your application will be anonymised for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by the closing date of October 2, 23:59 Central Daylight Time as the portal closes automatically and we will not be able to reopen it.
CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11212 Stroke Association Support Coordinator (two posts)
Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week (flexible working available)
Salary: Circa £21,391 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 23 and 24 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes that will help them to prevent further strokes.
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
· A caring profession, ideally with experience in supporting people with disabilities.
· Setting up and running support groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.
To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.
TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.
We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a confident, established professional with extensive knowledge and networks across housing in Scotland, who is comfortable navigating faith spaces. You will be a project manager who is happy working independently and remotely, while achieving high quality deliverables.
About the role
We have recently received funding to explore expansion into Scotland for the Faith in Affordable Housing project. This will be a 15-month project with potential to expand, subject to funding.
The proposed project is to undertake a scoping exercise across Scotland, to ascertain the need for social and affordable housing, and the key stakeholders providing housing, as well as the potential presented by faith organisation-owned assets to meet housing need. The resulting feasibility study and business plan will then inform the potential next steps for Faith in Affordable Housing Scotland.
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
Benefits
- Cycle to Work Scheme
- 29 days annual leave each year plus an additional day of holiday for each year of service over 3 years, up to a maximum of 5 additional days.
- We are open to flexible approaches to working and will consider flexible working requests openly
- Employee Assistance Programme
- Home office set-up
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
Income generation and donor stewardship and prospect development
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline
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Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors
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Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year.
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Lead on devising, developing and organising bespoke events for donors and prospects
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Complete timely event reviews to improve and inform future decision making and planning.
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Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders.
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks.
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Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships
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Use KPIs to adapt strategies and drive activity
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Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
Internal
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Work with wider Fundraising team to help create and deliver cross departmental events, and identify referral opportunities (to Trusts and Corporates)
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Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further
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Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects
Financial processes, reporting and due diligence:
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
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Contribute
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to the philanthropy budget and goal with wider awareness of org and F&D goals
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Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution.
General
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives
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Experience delivering Gala or large special events with proven financial results
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Experience of managing income and expenditure budgets
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Experience of working with external event operations crews and contractors
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Experience of management of event and volunteer staff
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Experience of upward management and working with senior volunteers / Trustees
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Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey
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Experience of using a fundraising database (ideally Salesforce)
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Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date
Skills and Abilities
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment
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Effective and thoughtful verbal and written communication skills
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Experience of managing a varied workload and balancing conflicting priorities to meet deadlines
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Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external
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Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues
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Ability to keep accurate and up to date records, sharing information as and when appropriate
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Ability to adapt existing processes to meet the needs of the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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An understanding of Health and Safety regulations and other regulations as they apply to events
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Willing to travel within the UK occasionally for meetings and other events (Covid permitting).
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Experience of working for a charity, especially in the area of children and young people, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com
Shortlisting - 30th September – 2nd October
Interview 1 - 8th and 9th October
Interview 2 - 15th and 16th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Manager
If you want to change lives, call us - we want to hear from you!
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider south east region.
This is an opportunity for someone with a can do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day to day basis. You will be based in Aylesbury. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Our Mission; To support all young people’s growth towards fulfilling and responsible adult lives, Action4Youth develops physical, mental, spiritual, moral and cultural abilities which act as:
· A Springboard towards realising dreams
· A Safety Net for those at risk
· A Voice of influence from the young and for the young
In order to benefit as many young people as possible while maintaining Action4Youth’s financial stability, we partner with those (government, schools, youth clubs, businesses, trusts and foundations and others) who share our mission.
What we do; Action4Youth delivers various youth programmes including; the National Citizen Service (NCS), Grow Your Ambition, The Inspiration Programme (TIP), The Breakout Programme, The Junction and an established mentoring programme.
Action4Youth takes the strategic lead for the voluntary organisations supporting children and young people aged 5 – 25 years across its area. It has around 75 organisations in membership and offers a range of essential support and services.
Our outdoor education centre, Caldecotte Xperience in Milton Keynes, creates opportunities for young people to have amazing, challenging, fun and sometimes transformational experiences. They learn what they can do rather than what they can’t, building their confidence and self-belief.
Action4Youth is the operating authority for Buckinghamshire, Milton Keynes and Northamptonshire for Open Awards Groups for the Duke of Edinburgh Award Scheme.
REPORTING TO: Programmes Director
HOURS: 37 hours per week – the role requires some evening and weekend work
LEAVE: 28 days holiday per annum plus bank/public holidays
CONTRACT: Full time, permanent
SALARY:Approx £37, 376- £44, 903
PENSION: Up to 5% matched contributions
TRAVEL: Travel around Buckinghamshire, Milton Keynes and surrounding counties will be necessary.
PURPOSE OF THE JOB:
Primary Function
Support the Programmes Director with design, planning, delivery and reporting of current and future Action4Youth Programmes and initiatives. The Programmes Manager will line manage specific programme teams, will have responsibility for working within a set budget and will be a key link with partner organisations ensuring best practice and efficient programme delivery. They will be responsible for monitoring contractual KPI’s and take the lead on reporting and impact measurement of specific programmes.
The Programmes Manager will need to provide cover for all their direct reports, as well having some of their own programme delivery. They will need to be confident with large groups of young people and be able to work flexibly. We are looking for an experienced line manager with good knowledge of HR processes and experience managing multiple different work streams. This a senior role suited to an experienced and insightful manager who will contribute to the strategic growth of Action4Youth.
Action4Youth currently operates a number of programmes/ services. The Programmes Manager will lead on the following; The Junction Youth Centre, The Inspiration Programme and Training/ Membership and Mentoring. You will also be required to assist with delivery and the on call rota for the National Citizen Service (NCS) programme during peak times. Other programmes may be added in future as Action4Youth develops new initiatives based on the needs of the young people we work with. This role will focus on each or any of these as required within Action4Youth’s overall senior team.
The Programmes Manager will directly line manage the Programmes Leader, The Junction Centre Manager and The Inspiration Programme Manager.
Programme Specific duties and responsibilities:
The Junction Youth Centre
The Junction is a multi service youth centre based in High Wycombe town centre, it is open 7 days a week from 4-9pm. The Junction is for young people aged 12-18 years (up to 25 with SEND) and is funded entirely from Grants and Trusts. The service offers a variety of sessions ranging from a general youth space, health and wellbeing, cooking and 1:1 mentoring.
The Programmes Manager will be expected to work at The Junction one day a week from 2- 9pm and will work with the Centre Manager to ensure the smooth running of the service. You will oversee contractual KPI’s and lead on reporting. This role will include being part of an on-call rota during evening and weekends.
The Inspiration programme
The Inspiration programme is an Action4Youth initiative that aims to broaden horizons and raise aspirations of young people. The programme takes place in schools across Bucks, Milton Keynes and surrounding counties and follows five pillars; Police and Criminal Justice, Health and Wellbeing, Arts and Culture, Community and the Environment and Working Life.
The Programmes Manager will oversee the successful delivery of The Inspiration Programme and support the Inspiration Programme Manager to plan, timetable and deliver high quality programmes. They will be responsible for quality control and will personally deliver at least one TIP programme across the academic year. They will need to work closely with the Development Team on growth of the programme and broaden our reach into more schools and geographical areas.
Training/ Membership and Mentoring
Action4Youth is an umbrella organisation for voluntary youth clubs and groups across Bucks and Milton Keynes. The Programmes Leader provides training, both internally and externally, and line manages the Aylesbury Vale and Milton Keynes Mentor. You will support the Programmes Leader to lead our membership and training programme, achieving set KPI’s, and ensure the smooth delivery of our mentoring programme.
NCS
NCS is the government’s flagship youth development programme, funded through the NCS Trust. NCS offers 16 and 17 year-olds from different backgrounds the chance to take part in a range of challenging activities away from, and in, their communities.
The Programmes Manager will assist their counterpart in delivery of the NCS programme at peak times; specifically working on seasonal staffing, training and wave management. You will be part of an out of hours on call rota and be required to be on site on programme start and finish days. When on call you will be required to provide programme guidance and support on safeguarding and incidents.
Key Tasks and Deliverables
- Work closely with the Programmes Director, Programmes Manager and your direct reports to ensure the successful and effective implementation of the above programmes
- Assist with out of hours on call duties for NCS residentials and The Junction Youth Centre- this will include incident management and safeguarding support
- Provide day to day management of the assigned projects ensuring effective programme delivery
- Plan projects, monitor overall progress, manage risks, opportunities and resolve issues as required to keep projects on track to agreed baselines and objectives.
- Provide direct line management to staff of the assigned programmes
- Demonstrate strong analytical skills and provide workable solutions to challenges/ barriers that may affect delivery
- Deliver programmes within set budgets and report planned and actuals to the Programmes Director/ funders.
- Report progress of projects at regular intervals to the Programmes Director.
- Ensure that reviews/meetings are appropriately conducted in line with the governance framework by chairing reviews and presenting progress reports to the Senior Management Team and external partners.
- Regularly review against agreed standards to ensure that project requirements are being met.
- Ensure you are well informed of contractual requirements and be able to adapt to changes in delivery requirements quickly and effectively.
- In this senior role you will have strategic responsibility for managing areas of activity involving the young people that we work with. You will have significant responsibility for Safeguarding and the safety of young people as they interact with the organisation.
- Raising the profile of Action4Youth, young people, the value of youth work and promote non-formal learning.
DUTIES AND RESPONSIBILITIES
- Support events and meetings when required.
- Effectively monitor, report and evaluate all aspects of work.
- Support the continued development of quality standards as specified by Action4Youth.
- To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
Other Duties
To carry out any other Action4Youth duties as required by the Programmes Director, SMT or CEO including:
- Attending meetings as required
- Fulfilling any other reasonable duties requested by the Programmes Director, SMT or CEO
- Providing written reports for Action4Youth meetings when required.
- Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
- Attending relevant CPD training events in line with Performance Management appraisal.
- Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
- Working within the guidelines of Action4Youth policies and procedures.
Person Specification – Programmes Manager
Essential
Experience/ Knowledge:
Strong youth engagement and facilitation experience.
Previous work experience in the youth, education or community sector.
Experience of planning, monitoring and evaluating work with young people.
A full UK driving licence and access to a vehicle.
Technical Job Related Skills:
Excellent communication skills, including being able to positively engage with young people and parent/ guardians from a variety of different backgrounds.
Ability to plan, prioritise and organise own workload.
Confident user of IT, including Excel, Word, PowerPoint, Social Media and CRM systems (Salesforce).
A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
Experienced line manager with good knowledge of HR processes.
Personal Job Related Skills:
Integrity and discretion when dealing with sensitive information.
Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
A positive, enthusiastic and ‘can do’ approach to work.
Committed to your own learning and development
Confidence to present to and coordinate large/small, formal/informal meetings.
Ability to share information and work collaboratively with other agencies and stakeholders.
Prioritise and manage large workloads.
Work with and report to the Programmes Director.
Proven track record of effective line management.
Ability to work alone using own initiative.
A team player who is enthusiastic, friendly, approachable, flexible and a good problem solver.
Strong interpersonal skills, tact, sensitivity and diplomacy.
Understand the ethos, values and culture of Action4Youth.
Demonstrate an awareness of equal opportunities.
Education and Training:
Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth.
Desirable
Experience working with young people in a residential setting
An understanding of the charitable/voluntary sector
Practical experience of designing and delivering presentations to a varied audience
Previous experience of using a CRM system (Salesforce) and the ability to run reports as required.
The client requests no contact from agencies or media sales.
SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.
This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.
The key responsibilities of this Credit Controller role include:
- Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
- Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
- Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
- Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
- Proactively chase outstanding debts through telephone calls, emails and letters
- Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
- Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
- Maintain accurate contact and contract information for all customers
- Contribute to the development and implementation of process improvements and recommend internal process improvements
- Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities
More about SignHealth:
Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.
We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.
The successful candidate will have:
- AAT qualification or qualified by experience
- Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
- Experience with finance systems such as QuickBooks etc
- A background working in the charity or social care sector ideally
- Effective team player able to work on your own initiative as well as part of a team
- Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines
This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!