Communication Officer Jobs in Merseyside
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Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.
In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people.
Job Summary
The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets.
Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role.
Reports to: CEO
Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team
Job Type: 35 hours per week, salary £30k-£35k
Key Responsibilities
1. Service Management and Administration:
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Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses.
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Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively.
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Monitor and respond to emails in designated inboxes related to training and services.
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Manage freelance trainers and teachers to ensure the smooth delivery of all courses.
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Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services.
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Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery
2. Promotion of Courses and Services:
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Develop and implement strategies to promote training, courses and interpreting services to potential clients and students.
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Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities.
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Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses.
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Meet or exceed sales targets for course enrolments and sales of training programmes.
3. Client, Student, and Teacher Support:
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Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support.
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Assist with course registration, answer queries, and provide detailed information about training programs.
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Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded.
4. CRM and Invoicing:
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Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information.
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Generate and manage invoices for BSL and training courses.
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Track payments and follow up on outstanding invoices to ensure timely payment.
5. Feedback and Evaluation:
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Capture feedback from students, clients, and teachers through surveys, or other appropriate methods.
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Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery.
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Prepare and present evaluation reports to senior management, highlighting key findings and recommendations.
Qualifications and Skills
Essential
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Strong organisational and multitasking skills with a keen attention to detail.
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Experience of managing staff/a small team
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Excellent written and verbal communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proven track record of meeting sales targets and promoting services.
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If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided).
Desirable
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Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3).
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Proficiency in using CRM systems and other administrative software.
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Experience in business outreach and building business relationships and partnerships.
Personal Attributes
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Proactive and resourceful with a problem-solving mindset.
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Passionate about education, training, and supporting the Deaf community.
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Committed to continuous improvement and excellence in service delivery.
Application Process
To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December.
Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Finance Administrator
We have an exciting opportunity for an experienced Finance Administrator to join a dynamic and supportive team.
The role offers hybrid and flexible working and part-time hours.
Position: Senior Finance Administrator
Location: Remote
Hours: Part-time working, 16 hours per week with the option to work up to 22.5 hours
Salary: £28,626 - £34,544 pro-rata (plus London weighting if applicable)
Benefits: 22 days annual leave plus Bank Holidays (pro rata), day off for your birthday, 5% pension contribution
Contract: Permanent
Closing Date: 16th December 2024. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
The Senior Finance Administrator is essential to the financial operations of the organisation and is responsible for preparing and sending accurate invoices, managing AR/AP, preparing budgets and reports, improving internal processes and handling finance-related enquiries.
Working closely with the staff team and board, the Senior Finance Administrator provides business support, while ensuring that all financial processes align with the co-operative’s values and strategic goals.
Main duties include:
• Ensure the effective day-to-day running for financial operations in line with processes and procedures
• Regularly review finance systems and processes, recommending and implementing improvements to enhance efficiency and data accuracy.
• Use CRM and accounting software (Xero) to ensure accuracy of data to manage financial data and information.
• Create financial reports and support business development.
• Create and check invoices for accounts payable and receivable, ensuring accuracy and timeliness, and cash flow.
• Set up new suppliers and maintain strong relationships with purchasers, manage contract renewals, ensuring all contracts are up-to-date and compliant.
• Support payroll and expense claims
• Handle finance-related enquiries, providing accurate and timely responses.
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have demonstrable experience of working in a finance administration role with an excellent understanding of financial principles and practices.
You will also have experience of:
• Using Microsoft Office, in particular Excel including formulae and data analysis
• Using Xero
• Dealing with income
• Using a sales CRM database
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
You may also have experience in areas such as Administrator, Admin, Administration, Finance Administrator, Finance Officer, Finance Coordinator, Finance Support Administrator, Finance Lead, Senior Finance Administrator. #INDNFP
Please note NFP People are advertising this role on behalf of our client.
Thank you!
Home based working in the UK (occasional supported access to office spaces available nationwide, flexible working policy)
Fixed term for one year (with the possibility of extension)
About us
We are a collaborative, UK based network bringing our 30 years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.
About the role
The Advocacy & Media Manager reports to the Co-Director of Advocacy and is responsible for leading STOPAIDS' advocacy on Global Health Institutions and the HIV Response, with a particular focus on resource mobilisation for the HIV response and the role of the UK government. They are also responsible for overseeing the development and execution of STOPAIDS' organisation-wide media strategy.
Benefits
We offer several key benefits, including:
- A 28-hour work week with no salary reduction, with options to spread the hours over 4 or 5 days.
- Home-based working with part-time access to an office space, home-working grants, and bill contributions.
- Flexible working hours.
- A 6% employer contribution to a group stakeholder pension scheme.
- Annual personal learning and development budgets.
- 20 days’ annual leave, plus an additional day for each year of service (excluding bank holidays).
For more information, please download the job description below.
To apply, please download and complete our application form below. CVs will not be accepted.
We reserve the right to close the advert early, should sufficient applications be received.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritized groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
Thank you!
We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.
Job description
- Gross Annual Salary: £45,000 full-time pro rata (post offered at 0.6 FTE i.e. £27,000 with the potential to rise to 1 FTE). In addition, IEEP UK matches pension contributions up to 6% of gross salary.
- Hours: 0.6 FTE (21 hours / 3 days per week), with potential to expand.
- Location: Remote working - IEEP UK currently has no permanent office space. Therefore, in line with the whole IEEP UK team, the post will be home-based, with regular travel to London, other parts of the UK, Brussels and other parts of Europe as required.
- Position type: Permanent contract
- Annual Leave: 18.5 days Annual Leave based on 0.6FTE (comprises of 14 days Basic Annual Leave + FTE proportion of public holidays) rising annually to a top limit of 23 days
- Closing date: 10am, Monday 9 December 2024
- Equal opportunities: IEEP UK is committed to being a welcoming and inclusive employer, including recruiting for diversity.
- Right to Work: Entitlement to work in the UK. IEEP UK is not able to assist with applications for work permits and cannot employ people living or working outside of the UK.
- Other benefits: You are also entitled to an additional £1,000 benefit (subject to tax) that can be used for private health and/or gym subscription.
About IEEP UK
The Institute for European Environmental Policy UK[1] (IEEP UK) is a UK registered charity and a not-for-profit sustainability think tank, with over 40 years of experience, based in the UK. As part of the broader IEEP family across Europe, we are dedicated to working with government, civil society, academia and a range of other stakeholders, including European, United Nations and other international bodies, civil society, academia, scientific institutes and business and industry to produce evidence-based research for impact-driven environmental policy solutions. Our work covers both short-term and long-term strategic environmental issues in the UK and its constituent nations as well as their interaction with policy in Europe and globally. Over the years IEEP has developed new concepts that have made their way into mainstream environmental thinking, underpinning many aspects of this policy area today, including work on the precautionary principle, environmental impact assessments, emissions trading schemes and public money for public goods.
This is an exciting time for IEEP UK. Under the leadership of the chair of trustees, Malini Mehra, IEEP UK has developed a new strategy up to 2027, striving to grow from a currently small staff, becoming more visible and claiming a leading role in providing innovative research and policy relevant intelligence. As part of this, Ben Reynolds joined in the role of Executive Director in October 2023.
Overall role and responsibilities
We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.
The successful candidate will join a cohesive, impact-oriented and supportive team that is committed to the professional development of all of its staff, and where the opportunities for learning and for making a difference are high. This is a new role, with a high potential to have a big impact on the organisation by establishing new ways of working.
The responsibilities of this role will include:
1. Financial Management
- Be responsible for and run the organisation’s bookkeeping and financial management processes including invoices, expenses and bank payments.
- Produce and manage the organisational cash flow, project cash flows and management accounts.
- Be responsible for and run payroll monthly.
- Compile and submit VAT returns quarterly.
- Support the Executive Director with managing the charity and project budgets and financial reporting to the board and funders.
- Work with the organisation’s Accountant and trustees to support the production of Annual Accounts and Independent Examination.
2. Administration
- Oversee the day-to-day administration of the charity to promote smooth business operations, including the efficiency of organisational systems.
- Ensure that appropriate insurance cover is maintained, and manage any claims as they arise.
- Support the Executive Director with board meetings and other board matters.
- Support Executive Director and trustees in ensuring Charity Commission and Companies House information is up to date.
- Support the maintenance of our contacts databas
3. HR
- Manage recruitment and induction of new staff and volunteers.
- Create, implement and review all policies and procedures for the organisation, ensuring we are up to date with statutory requirements, and good practice is incorporated where practical.
- Manage HR procedures including contracts and leave for staff.
The role will also include:
- Support in organising events online and in person.
- Assisting in responses to general enquiries to the organisation.
- Potential line management of junior staff and interns as appropriate.
- Contribute actively to the implementation of Institute-wide decisions and strategy.
- Organise weekly team meetings, and occasional in-person team meetings.
- Supporting and promoting diversity and equality of opportunity in the organisation.
Personal Specification
The ideal candidate will be able to demonstrate many of the following skills and attributes:
Essential:
- A relevant professional accountancy qualification (AAT, CIMA, ACA, ACCA) with some experience of working independently or with minimal supervision, preferably in the charity sector.
- At least 3 years’ relevant professional experience in a similar administrative, financial or management role.
- Experience of using accounting software and managing the financial administration of an organisation including paying and issuing invoices, reconciling bank accounts, and running payroll.
- Experience and confidence in producing and managing an organisational cashflow, budgets and management accounts.
- Experience of preparing and submitting VAT returns.
- Experience of creating and reviewing HR policies and procedures.
- Excellent communication skills
- As part of a small team you will also need the ability to turn your hand to a variety of tasks.
- Entitlement to work in the UK (IEEP UK is not able to assist with applications for work permits)
Desirable:
- Background, interest and experience in environmental policy, and the UK’s relationship with the EU and the rest of Europe.
- Experience and aptitude in using MS Teams, Zoom, Miro or other online meeting, webinar and facilitation tools, as a participant and as an organiser.
- Experience of producing project budgets and reporting to funders.
- Skills in digital communications and social networking.
- Experience of charity administration.
- Experience of communicating with a range of stakeholders including trustees.
- A knowledge of equality, diversity and inclusion best practice.
- Availability to commence work promptly following the recruitment process.
We would expect our ideal candidate to be able to work both independently and as part of a team; to be highly organised with strong administrative, time management and planning skills; to have an excellent level of attention to detail; to have a commitment to broadening diversity and increasing access in the workplace.
Application Process
To apply for this position, please email us clearly marking the title of the email: ‘IEEP_UK – Fin&Ops’ [YOUR NAME], with the following:
- a CV (maximum two pages)
- a Covering Letter telling us about your experience and how this relates to the personal specification (maximum two pages)
- a completed Equal Opportunities Monitoring Form (see IEEP UK website for download)
Application deadline: 10AM, Monday 9 December 2024
Interviews: Week beginning 16 December 2024
Our ideal candidate would be able to start in February/March 2025.
IEEP UK is an equal opportunities employer and welcomes offers from candidates of diverse backgrounds and relevant experience, respecting best practices in the recruitment process.
IEEP UK is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form above) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.
Our Privacy Statement explains how IEEP handles and uses personal data we collect about our applicants.
For further information on IEEP UK, please visit our website
[1] IEEP UK is our trading name – the organisation is registered as IEEP London
Registered Charity
1 - 5
We are a sustainability think tank, with over 40 years of experience advancing evidence-based research, analysis and policy insights in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Investment Business
Finance Analyst – Youth Investment Fund
£65,000
15 Month Fixed Term Contract
Full-time or 4-day part time option
Remote working
The Social Investment Business (SIB) is an organization dedicated to empowering charities and social enterprises across the UK by providing them with the financial and strategic support they need to thrive. A key aspect of their mission is to invest in initiatives that create lasting social impact, and one of their flagship programs, the Youth Investment Fund, exemplifies this commitment.
The Youth Investment Fund (YIF) is an initiative aimed at improving opportunities for young people, particularly those in underserved areas. By funding and supporting youth facilities and services, the YIF helps to create safe, inclusive spaces where young people can access the resources, mentorship, and activities they need to flourish. The program not only addresses immediate needs but also works towards building a stronger foundation for long-term personal and community development.
As the Finance Analyst you will be responsible for the following duties:
- To work closely with the Head of Internal Operations on the required grant drawdowns requests including attending quarterly meetings with government bodies.
- To do a cash reconciliation of grant funds on a weekly basis to the bank & on a monthly basis between the bank and salesforce.
- To liaise directly with government bodies on quarterly claims.
- To prepare periodic updated annual re-forecast on management fees working with CEO/Directors.
- To complete quarterly reconciliations and ensure accurate repayment is transacted from Grant Funding.
- To produce monthly management reporting
- To work closely with the leadership Team to support any contract extension work or benefit realisation work allocated
- Previous experience working with government funding bodies will be highly beneficial
- Previous experience of using Xero will be beneficial
This opportunity provides an excellent platform for a qualified accountant to build on their financial analytical skills, technical accounting skills and business partnering skills whilst playing a key role in organisation’s growth journey. The successful candidate will be fully qualified (ACA/ACCA/CIMA/CIPFA) with previous experience in year end accounting and strong financial analytical skills. You will have robust technical skills and be highly organised. We are looking for someone who is eager to learn, strong analytical skills, excellent communication, financial modelling, and managing multiple priorities in a fast-paced environment. You will possess the ability to influence and build rapport with a range of finance and non-finance persons across the organisation.
Registered Charity
51 - 100
We believe in the power of the social economy to build a more equal society.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Integrity Action is looking for a climate expert with strong programme design expertise to strengthen and expand our climate programming portfolio. In this role, you’ll collaborate closely with our senior management team to maintain and elevate the quality of our programmes and fundraising. You’ll bring technical knowledge and thought leadership to shape our current and future climate-focused programming, driving meaningful change in alignment with Integrity Action's mission.
Thank you!
Team: Capital Estates & Facilities
Location: Remote
Work pattern: Mon-Fri, 7 hours per day
Salary: Up to £76,958 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Associate Director of Capital, Estates and Facilities:
- Lead the development and implementation of a Trust Board-approved Estates Strategy to ensure optimal property management
- Deliver substantial cost savings through in-house and outsourced service strategies
- Oversee capital development, environmental sustainability initiatives, and compliance with health and safety standards
- Manage logistics, fleet, and supply chain, ensuring efficient and cost-effective services across the charity
- Provide strategic oversight of the legal function and maintain a high standard of governance and compliance. Provide leadership across the directorate and line management to the senior team
- Work in partnership with outsourced providers and monitor an internal auditing procedure to measure the performance
About the Capital Estates & Facilities team:
In this role, you will lead a dedicated team including:
- Head of Legal Operations, Head of Property & Construction, Resources Manager
- People: Direct reports – 4; total team size – 28
- Financial Accountability: Revenue budget of £7m annually; Capital Programme of approximately £30m (phased £10m per year over three years)
What we’re looking for in our Associate Director of Capital, Estates and Facilities:
- An experienced, qualified Estates & Facilities Management professional with:
- Proven experience at a senior management level in a large, complex organisation, demonstrating strategic and operational leadership
- Strong background in contract negotiation, estates management, and compliance in facilities
- Knowledge of large service contracts, experience of successful contract negotiation and long-term contract management
- Specialist knowledge regarding compliance issues in estates, fleet and facilities
- Experience in capital planning and development with an ability to lead significant change management projects
- Expertise in environmental management, health and safety, and budget oversight.
- First degree or equivalent professional award in appropriate Estates and Facilities Management
You will also demonstrate:
- Leadership qualities with the ability to influence and inspire a diverse team
- Strong analytical skills and project management expertise
- Excellent communication and negotiation skills, fostering positive relationships
- Ability to challenge, confront and turn around any adverse performance
- Confidence to advise Senior Leadership Team and Board of Trustees
- Full UK driving license
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more
Application closing date: 5th December 2024
Virtual interview date: w/c 16th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Video screening
3. Virtual interview
4. Final interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.
As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant.
What you will do:
- Lead the strategic development of the IT function.
- Provide leadership to the IT team, galvanising them around the goals.
- Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
- Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well.
- Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
- Ensure the IT team delivers excellent customer service.
- Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
- Develop, agree and manage the IT revenue and capital expenditure budgets.
What you will need:
- A strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to lead, motivate and develop a team.
- Experience of setting, agreeing and implementing a strategic plan.
- Effective interpersonal skills, with the ability to negotiate and influence.
- Strong analytical and evaluative skills.
- Ability to plan and prioritise a substantial programme of work.
If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
HEAD OF TREATMENT SERVICES (CLINICAL PSYCHOLOGIST 8B)
Reporting to: Clinical Lead
Location of Work: Home/Remote working with some travel for meetings and events.
About Trauma Treatment International
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we also support organisations that are trauma-exposed through their work to uphold human rights, in order to mitigate the impact of trauma in the workforce.
This is a highly rewarding role and an exciting opportunity to join our small and experienced clinical team, to directly support individuals working to tackle collective violence and adults affected by torture, trafficking, slavery, persecution and war. The role offers the potential to work creatively and flexibly internationally, network with fantastic organisations and help to influence and shape TTI’s clinical strategy and activities in this pivotal time in the organisation’s development.
KEY SUMMARY AREAS OF RESPONSIBILITY
Clinical Supervision
● Oversee all services involving individual clinical work (treatment) for TTI in line with the delivery of TTI’s overarching operations, projects and priorities.
● Be responsible for recruitment, line management and clinical supervision of clinical staff and associate and associated management responsibilities
● Contribute to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
● Input into key organisational policies and procedures
Supervision and Team Development
● Promote clinical and counselling psychology/ trauma treatment as a career
● Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
● Identify opportunities to develop Quality Improvement Projects.
● Oversee performance management and CPD opportunity development of direct reports
Operational Delivery
● Hold an individual caseload at all times.
● Review and maintain quality assurance of clinical services, providing data for monitoring, evaluation and learning and reporting processes.
● Ensure a partnership approach to clinical practice.
● Deliver robust service agreements with client organisations and referral partners
Key Required Experience:
● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
● Minimum 5 years post registration experience working within mental health services.
● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, dissociative symptoms, anxiety and / or depression.
For full details of the role responsibilities and the person specification please refer to the Full Job Description attached.
WHAT WE CAN OFFER YOU:
● 31 days annual leave pro rata to reflect contractual hours (including bank holidays and 3 mandatory days for Christmas)
● 3% Employer Pension contribution
● Commitment to staff wellbeing as a trauma informed organisation
● Commitment to personal and professional development
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join a growing and friendly team in a dynamic regional charity.
The Charity has consistently punched above its weight, achieving an impact beyond its size. Since 2000, we have invested over £45m in vital research activities in the region’s top hospitals and universities, constantly pushing the boundaries forward in the fight against cancer. We have also launched influential, region-wide initiatives, including award-winning public health campaigns, a leading-edge annual Regional Report on cancer and creating the innovative Lab-Coat Learning education programme for the region’s schools as well as launching a retail chain.
We are driven by the difference we are making in the fight against cancer. If this is a fight which excites and inspires you, then step forward: we’d love to hear from you.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the previous Rwanda policy), and support of young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer casework teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The successful candidate will lead our Asylum Team of volunteer caseworkers to support individuals in their asylum claim, assisting with legal referrals and onward signposting where appropriate. They will work collaboratively with other Volunteer Team Leads and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Team Lead / Coordinator
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Lead existing team(s) of volunteers to undertake their specified casework roles as agreed with the Head of Department.
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Conduct quarterly 1:1s with volunteers to receive feedback, reaffirm commitments, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
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Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Volunteer Team Leads.
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Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
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Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required.
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Oversee the appropriate collection and management of client information and data, ensuring that volunteers adhere to organisation policy at all times.
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Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
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Recruit, train and onboard new volunteers with the support of the Head of Department.
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Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
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Report on team progress to the Head of Department, CEO and senior leadership via pre-arranged channels and format.
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Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering any strategic litigation cases undertaken by the Department.
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Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.
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Attend and contribute meaningfully to team meetings.
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Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
Individual casework
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Manage own limited, complex caseload of adult asylum seekers requiring legal representation where required to support the volunteer casework team.
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Communicate effectively and sensitively with clients and refer to legal firms.
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Identify clients’ individual wellbeing needs and make onward referrals in line with this. Provide emotional support to clients through the process of claiming asylum in the UK.
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Liaise with legal teams on behalf of clients where necessary.
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Keep relevant records up to date to allow for quick and effective retrieval.
Person specification
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In-depth understanding of the UK asylum system
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Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
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Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
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Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
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Clear leadership ability, with the capability to act with initiative and drive
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An understanding of the volunteer experience including potential challenges volunteers may face
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Self-motivated and used to managing multiple priorities to meet deadlines
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Collaborative team member with excellent verbal and written communication skills
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Strong digital literacy, including ability to work on Google Workspace and Office 365
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
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Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and what skills and experience you have that meets the person specification. The recruitment process will include two interview stages. We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.
Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to reply or feedback to applicants who are not successful in securing an interview. We do however thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the specification for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at ukadmin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.
If you have any questions about this or need additional support with the application process for any reason, please contact us at ukadmin [@] care4calais .org.
The client requests no contact from agencies or media sales.
Thank you!
Closing date: Tuesday 17th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short.
We have an exciting opening for someone to join our senior leadership team for a fixed term period during 2025 overseeing our strategy and brand development. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations - and win credit for that across key stakeholders and with the public.
The Director of Strategy and Brand will guide our strategic direction and public presence to amplify our mission, position 38 Degrees at the forefront of change, and build a resonant brand in the public sphere. They will partner closely with leadership to align 38 Degrees’ strategic goals with real-time social and political landscapes. By shaping organisational strategy, monitoring our progress, and refining public brand positioning, the Director of Strategy and Brand will ensure that 38 Degrees remains agile, cohesive, and impactful, continually driving growth and resilience in service of our mission.
The Director of Strategy and Brand will focus on formulating plans for our strategy, our tactics and how we are set up as an organisation to succeed.
Your background and experience
We are looking for someone who understands 38 Degrees, our model and our organisational culture already. We want someone who shares our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about strategies, tactics and way of working from day one.
You will understand the challenges we may face from a change of government. Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape.
You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.
You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.
And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result.
So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome.
And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
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Paying for childcare whilst you’re at 38 Degrees interviews or tasks
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Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
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Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
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If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max. word count: 2000 words across all questions)
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Our mission is to ‘mobilise a growing and diverse community to collectively campaign for and win change’. What challenges and opportunities are posed by the election of a Labour government to a campaigning community with that mission?
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Tell us about a time where you have been responsible for implementing an organisational strategy - what were the key challenges and how did you achieve positive results?
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38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and about how it can make a difference in the country.
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What is the most interesting campaign or campaigning initiative run by 38 Degrees in the last two years, and why?
Thank you!
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.
The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.
The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.
Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.
Who are we looking for?
The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
What we offer
· £46,297 (pro rata)
· Working hours: 3 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.