Communication Manager Jobs
Data Analyst
We seek to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player
Position: Data Analyst - Data Management & Compliance
Location: Homebased, U.K nationwide
Hours: 35 hours per week
Salary: Circa £30,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024
Interview Date: To be confirmed
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Technical Engineer (Data management and compliance) will work primarily to ensure that we comply with various legislative and regulatory requirements around our unstructured data.
The role will need to heavily engage and work alongside the different business areas to deliver the position's requirements.
The role will require:
· Good understanding of various data types and data structures.
· Good knowledge of full-text search engines and how Elasticsearch works.
· Utilisation of data management toolsets such as Reveal.
· Knowledge of legislative & regulatory areas and what this means for data management.
· Understanding of data security.
About You
· Experience working in a data management or a technology security role
· Good level of literacy/written communication skills
· Good level of verbal communication skills
· Professionalism and integrity
To fulfil the requirements of the role you must abode within the U.K and have the right to work in the U.K.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of you skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Database Manager, Database Officer, Database Analyst, Reporting Analyst, Data Manager, Senior Fundraising Database Analyst, Data Analysis Officer, Data Insights Analyst, Data Import and Integrity Executive, CRM Data Analyst, Data Analyst – Fully Remote, Remote Data Analyst, Senior Data Analyst, Junior Data Analyst, Health Data Analyst, Digital Data Analyst.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Volunteer Development Coordinator
Salary: £30,727 (FTE)
Contract/Hours: Permanent, 22.5 hours per week. Part time 3 days per week (flexibility on days)
Location: Hybrid – Office base at Sydenham, South London (with 1 day working from home)
St Christopher’s is a modern, friendly and vibrant place offering world class palliative and end of life care as well as invaluable support to over 7,000 people across Bromley, Croydon, Lambeth, Lewisham and Southwark.
The Volunteering Team support with all areas of volunteering, including recruitment, onboarding, problem solving, and the reward and recognition of volunteers. With over 1,200 volunteers at present, we strive to offer the best possible experience for all volunteers.
We are looking for an excellent communicator to provide ongoing support and development to St Christopher’s volunteers. You will need to be a good listener with the ability to quickly establish good relationships with various stakeholders. You will have a good understanding of volunteering best practice and experience of facilitating training. Your enthusiasm for volunteering and attention to detail will help create engaging communications and updates, ensuring that volunteers feel thanked and valued.
This position has the potential for you to grow and develop a variety of skills and in-depth knowledge of volunteer development and management. You will be working as part of a small and supportive team which sits within the People Directorate.
This is an amazing opportunity to make your mark as you’ll have the chance to see first-hand the difference your work will be making at St Christopher’s. If you are an enthusiastic team player with a passion for promoting diversity, equality and inclusion in volunteering then we want to hear from you.
Interview Date: Friday 20th September
Some of our benefits:
- You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference within the organisation and our local community
- Access to excellent training and development opportunities
- Season ticket loans/cycle to work scheme
- Generous annual leave entitlement (25 days increasing to 27 days per annum after 12 months qualifying period)
- A number of health and wellbeing initiatives
- A competitive contributory pension scheme with life assurance scheme with generous beneficiary plan
- An onsite staff canteen
- Access to plenty of free local street parking
As a Disability Confident Employer, we have committed to:
- Ensure our recruitment process is inclusive and accessible
- Communicate and promote vacancies
- Offer an interview to disabled people
- Anticipate and provide reasonable adjustments as required
- Support any existing employee who acquires a disability or long-term health condition, enabling them to stay in work
- At least one activity that will make a difference for disabled people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Action Wiltshire (YAW) is the youth arm of the award-winning charity Community First. We are looking for someone to manage the suite of YAW services, including Young Carers services, Splash, employability work, Youth Clubs Support and young people’s mental health programmes including BeMindful. You will oversee operations, plan, develop and implement a strategy for operational growth and development across Youth Action Wiltshire services. As part of the Community First Leadership team you will also contribute to the strategic development of Community First to meet the charity’s objectives and Business Plan.
You will have relevant experience of successfully managing high quality youth support services, experience of motivating and supervising staff and volunteers. A successful track record of fundraising, service development and delivery, budget management and report writing. We are looking for someone who is creative, flexible and able to relate to and inspire young people, staff, partners and funders.
The role will include some evening, weekend and school/college holiday working.
Community First follows Safer Recruitment polices. Due to the nature of the work, this role is subject to an Enhanced DBS, along with relevant background checks, references, a probationary period and completion of mandatory training requirements.
Please contact us if you would like a hard copy application form, or if you require any assistance in applying for this post.
Closing date: Tuesday the 1st of October 2024 at 10AM
Community First is an equal opportunities employer. Registered Charity No. 288117.
Please take a look at our vacancies page and submit an application form if you are interested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the Mission Resources department, we are looking for someone to coordinate and develop worship, discipleship and outreach resources for use in Salvation Army corps (churches) and centres around the UK.
As a Mission Resources Coordinator, this role will include agreeing the scope and purpose, managing projects, contributing ideas, editing material, working with designers and/or preparing templates.
In addition, you will:
- ensure resources are released and promoted through various channels, plus monitor and evaluate their success.
- be a natural collaborator, full of creative ideas, with excellent editing and communication skills, a keen eye for visuals and the ability to manage multiple projects of different sizes.
- be able to play a valuable part in supporting different expressions of The Salvation Army in our mission to share the good news, serve others without discrimination, nurture disciples of Jesus, care for creation and seek justice and reconciliation.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview
all disabled applicants who meet the minimum criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London
Closing Date: Sunday 8 Sept 2024
Interview date: To be confirmed
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability to hold a case load and carry out support work within the local community being alert to the mental health needs of residents of Newham.
Provide support and signposting in various ways as agreed upon with the PCN and in a wider partnership. This may include (but is not exclusive):
Meeting patients face to face in informal and formal settings to encourage engagement
Work within the MDT of the PCN, taking actions as agreed by the Multi Disciplinary Teams and recording the outputs and outcomes appropriately
Provide individual patients support and signposting in a range of ways as agreed with the PCN and wider delivery partnership
Group facilitation Coaching, Building Trust, and Motivating people in their progress
Referrals to other mental health provision within the Borough of Newham
Direct, individual support to patients on a case-by-case basis and assessing pertinent signs (as trained)
Signposting to community services
Ongoing monitoring of risk to build a positive but sensitive attitude to caseload
Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the other provisions they are engaged with
Provide continuity and reassurance to the people on case load
Build resilience in the people on caseload and ensure themes are fed back into design, delivery, and the development of services
Provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with
referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN
What does good look like for this role?
Goals will be agreed upon with you in collaboration with your line manager at Aston-Mansfield and with our lead partners Community Links MIND and ELFT The successful management of your respective caseload – strong initial assessment, action planning and goal setting, networking with relevant stakeholders, and active, engaging patients both face to face and remotely will be critical aspects of the role. Working with multiple agencies collaboratively that promotes patient welfare and outcomes whilst sharing learning and impact is essential in the role's success, as is inquisitiveness and confidence in the approach. Induction and training will be provided for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Title: Volunteer Coordinator
Reports to: Head of People
Salary: £25,000 per annum, pro rata
Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse
At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.
The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.
You will form part of the People Team, which also focuses on Human Resources and Payroll.
You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.
Responsibilities
Administration
- Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
- Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
- Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
- Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
- Keep up to date with best practice and legislation in the volunteer sector
- Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
- Other administrative tasks to support the People Team as required; as a small team, we all support each other.
Recruitment
- Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
- Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
- Support with the development and delivery of volunteer inductions
- Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
- Process leavers relevant systems, monitoring the completion of exit interviews
- Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low
Training
- Maintain our online training records, ensuring volunteers have completed required training
- Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required
Programme Development
- Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
- Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
- Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
- Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
- Work on volunteer incentives, recognition and reward schemes across the year
General
- Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
- Act as a role model for other staff and contribute to the life of the organisation as a whole
- Carry out any other duties as may be required as part of the Volunteer Coordinator’s role
Skills & Experience
- Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
- Experience developing learning pathways for volunteers
- Experience delivering engaging training sessions to a wide range of audiences
- Experience creating positive team environments
- Experience networking and developing mutually beneficial working relationships
- Personal volunteering experience (desirable)
- High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
- Excellent time management, administration, and planning skills
- Ability to problem solve and make decisions independently
- Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
- Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
- Strong level of IT skills, including Microsoft Office – particularly Excel
- Highly organised and methodical, with an excellent eye for detail
- Proven ability to handle confidential information with discretion
- Ability to act as an advocate for the organisation and articulate our core values
Storyhouse is one of the UK’s foremost cultural charities, incorporating a library, theatres and a cinema. We are also an acclaimed theatre producer.
The client requests no contact from agencies or media sales.
28 or 35 hours per week (0.8FTE or full-time)
Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and across East and West Sussex.
We are seeking an experienced, enthusiastic senior manager to support, develop and manage staff delivering and managing high quality mental health services. This is a fantastic opportunity for someone with a proven track record of overseeing effective services that reflect innovation and best practice. You will work collaboratively with other organisations and funders, identify opportunities for service development and support the strategic and operational development of Mind in Brighton and Hove.
You will have excellent communication skills and management experience, knowledge of the voluntary sector and a commitment to Mind in Brighton and Hove’s values.
Full job details and application forms can be found on our website via the apply button.
Closing date: Midday on Thursday 12th September 2024.
Interview dates: Thursday 19th and Friday 20th September 2024.
All successful applicants are subject to enhanced DBS.
We are committed to equal opportunities and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
The Creative Producer will be a key role in developing, culminating and hosting our week-long interactive public arts experience ‘Ruby Tales – Celebrating 40 Years of METRO’ for our 40th anniversary. You will help organise and facilitate a series of creative workshops for our supporters and service users, as well as curating and programming a final interactive experience which will run for one week.
Programme
METRO is an equality, diversity and inclusion services charity that runs health, community and youth services across London and the south east. We started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO supports anyone experiencing issues around sexuality, gender, equality, diversity and identity across five areas: Youth, Mental health & wellbeing, Sexual health, HIV, and Community.
This year is our 40th – ruby – anniversary. We’re taking the opportunity to increase our fundraising, and tell people about our charity, our history, the work that we do and the many stories that show our work, our impact, and our people.
We plan run 40 creative workshops for staff and service users to tell our stories, and create assets which can be shared with a wider public to tell the stories of METRO. Half of these will be done ‘in house’ with existing staff, and half will be organised by the Creative Producer, using outside facilitators of their choosing. These will culminate in an interactive exhibition, to be shown in February 2025.
Role
Working alongside colleagues in the Communications Policy and Research (CPR) team, the Creative Producer will have a lead role in shaping this programme of events. They will act as lead contact for our external guest workshop facilitators, making budget decisions and communicating relevant details to ensure our additional 20 workshops run smoothly, safely and successfully.
The Creative Producer will collate creations from our 40 workshop sessions to help design and install an engaging, interactive exhibition that will run for one week in November 2024. You will play a key role in facilitating a launch event with an invited audience of partners, charities, stakeholders, councillors and VIPs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This is an exciting opportunity to join Shaw Trust’s growing Supported Internships (SI) programme. We seek candidates with experience working with neurodiverse young people or adults, who are flexible, committed, and effective communicators. The Tutor or Job Coach will engage with vulnerable young people and work with employers to secure placements.
Positions are available in High Wycombe and at the Bath Road Marriott Hotel in Heathrow.
Job Description
- Organise and direct the on-site learning programme.
- Recruit and assess students with disabilities for the programme.
- Plan and deliver daily classroom activities and lesson plans to achieve the Pearson’s Employability Award (Entry Level 3 – Level 2).
- Support interns in developing portfolios, achieving accreditation, and obtaining recommendation letters.
- Oversee interns' emotional and social welfare.
- Collaborate with local authorities and businesses, attending meetings to address student progression and employment needs.
- Develop and implement Individual Education Plans (IEPs) and career plans for students.
- Ensure interns understand their roles through host business inductions.
- Work with job coaches and managers to create and modify internship sites.
- Support interns at worksite placements, including job coaching and identifying placements.
- Build relationships with parents and educate staff on disability awareness.
- Plan and coordinate events like inductions and graduations.
- Contribute to marketing efforts and resolve training and employment issues.
- Train interns in personal hygiene, communication, and job behavior.
- Complete job coaching paperwork and apply for Access to Work funding.
- Address legal responsibilities concerning intern safety and welfare.
Person Specification
- Level 3 Education and Training Award (PTTLS) or willingness to obtain.
- Strong communication skills with diverse groups.
- Dynamic and innovative, with leadership and management experience.
- Ability to build effective partnerships and manage a workload.
- Proven success in achieving outcomes and developing new services.
- Knowledge of relevant legislation and policies related to Children and Young People’s Services and SEND.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited about seeing Christians in the UK and Ireland engage in world mission? Do you have a passion to equip and disciple others to serve God in short-term mission reaching out to East Asia?
As Lead Serve Asia Coordinator, you will be giving oversight to team developing and delivering high quality placements for Serve Asia, our short-term mission programme.
The Lead Serve Asia Coordinator will need experience of short-term cross-cultural mission, good administrative and interpersonal skills and a deep commitment to world mission and an ability to pass that passion on to others.
About the Role: We are looking for someone who is passionate about empowering and involving people in decisions made about their lives to join our team. You will work resourcefully and collaboratively with the individuals you support ensuring that they are able to fully participate in decisions affecting their lives.
The post holder will provide independent advocacy in a range of settings, from hospitals, including secure mental health units, residential homes, and in the community.
You will be responsible for ensuring individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You’ll promote self-advocacy and empowerment at every opportunity whilst raising awareness of advocacy and referral pathways to those who are eligible and the wider community.
About You: The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options, and acting as directed by them.
You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidentially on behalf of others. Strong communication skills and time management skills will be required, and you will need to be computer literate.
Whilst a qualification in Independent Advocacy is desirable this is not essential. We will provide the successful candidate with practical training alongside support needed to achieve the qualification so that you can develop your knowledge and skills to become an advocacy expert.
As an organisation that undertakes ‘Regulated Activity’ all advocacy roles are subject to an Enhanced DBS (Disclosure & Barring Service) and Adult Barred List Check.
Equality & Diversity: We are committed to promoting equality of opportunity, celebrating, and valuing diversity, ensuring our people are truly representative of the communities we serve. We welcome applications from all sections of the community, especially those with lived experience.
As a Disability Confident Committed Employer, all disabled candidates who meet the essential criteria, relevant to this role (as set out within the person specification), will be guaranteed an interview.
How to Apply: For further details on how to apply, please download the Recruitment Pack (available below).
Important Dates:
The closing date for applications is midnight on Sunday 8th September 2024.
Interviews are expected to take place week commencing 16th September 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
e you passionate about leveraging technology to drive improvements and deliver exceptional service in a contact centre environment?
Our Customer Service Centre (CSC), which includes our Contact Centre teams in Birmingham, is at the heart of our mission to create a world free from heart and circulatory diseases. We're looking for a talented Technology and Continuous Improvement Specialist to join our dynamic team and keep our systems running smoothly while driving continuous improvement.
About the role
In this pivotal role, you’ll be at the forefront of our mission to achieve first contact resolution, optimise system performance, and drive continuous improvement. You’ll delve into identifying bottlenecks, proposing innovative solutions, and enhancing our contact centre processes through our systems. Your contributions will be crucial in elevating our service standards through technology and ensuring a seamless experience for our customers.
Key Responsibilities:
- System Support & Maintenance: Be the Freshdesk Helpdesk ticketing system expert, resolve issues, liaise with tech teams and suppliers, and perform regular system maintenance checks.
- Continuous Improvement: Implement and manage improvement activities, deliver project reports, and identify efficiency and cost-saving opportunities.
- Data Management and Reporting: Maintain Freshdesk systems, provide monthly user reports, and update Business Continuity Plan and contact details.
- Collaboration & Communication: Work with department leads, attend the Monthly CSC Technology Forum, and work cross-functionally with the wider organisation to develop and deliver improvements.
- Insight & Analysis: Use data to provide insights, measure benefits, investigate productivity trends, and contribute to planning cycles.
Working arrangements
This is a 6-month fixed-term contract opportunity.
This is a blended role where your work will be dual-located between your home and our Birmingham office.
At BHF, we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
We are looking for a dynamic analyst to join our team. Here’s what you’ll bring to the table:
- Tech Expert: You possess outstanding IT knowledge, with a deep understanding of Windows, MS Office (especially Excel and PowerPoint), and database systems like CRM. Experience with Helpdesk ticketing systems is essential, and familiarity with Freshdesk is highly desirable.
- Project Management and Continuous Improvement Specialist:You have a proven track record of analytical roles within a contact centre, improving services through technology, and managing continuous improvement projects.
- Analytical and Reporting Pro: You excel at data entry, tracking, and distilling insights from data. Additionally, you can create compelling reports for tech and non tech stakeholders.
- Communication & Collaboration Star: Your strong written and verbal communication skills, exceptional presentation skills, and experience working with diverse stakeholders make you a standout team player.
- Detail-Orientated & Proactive: You are organised, meticulous, and have a proactive approach to delivering timely solutions. Your positive attitude and continuous improvement mindset set you apart.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be telephone interview and successful candidates will then be invited to attend an interview via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
We are looking for a Service Administrator
Salary: £21,000 - £24,000 per annum
Work Location: Based at one of the Advance Women’s Centres (West, North or East London) 2 days in Finsbury Park
Working Hours: 35 hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.
The role:
In your role as the Service Administrator, you will be working with a team of Community Keyworkers, who cover a range of designated North, East and West London boroughs. The Minerva service provides holistic one to one community support and advocacy services to women who are being supervised by the National Probation Service (NPS) and your role will be to ensure the smooth running of this essential service.
What you will bring:
The successful candidate will be a skilled administrator, who can work efficiently to tight deadlines and under pressure. They will have strong interpersonal communication skills, working with a team geographically spread across London and handling referrals from external stakeholders, allocating them accordingly.
In short, you will have:
- Experience of office management, co-ordination, and administrative skills
- A relevant qualification or comprehensive working knowledge of Microsoft Office, Outlook, Excel, and Access
- Knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System.
- Experience of maintaining case management systems, data systems and producing regular monitoring reports
- Experience of multi-tasking and prioritising, remaining calm under pressure or in stressful environments
What we offer:
- 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
- Pension scheme
- Access to our Employee Assistance Programme
- Staff away days
In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career
Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London office – flexible homeworking in line with Crisis’ Hybrid Working Policy
About the role
As a Partnerships Development Executive, you will join the Partnerships and National Engagement Team during an exciting period of growth and will play an active role in helping build new transformational partnerships which support Crisis’ new ten-year strategy.
Day-to-day you will often be the first point of contact for new companies wanting to support Crisis, working closely with Corporate Social Responsibility Teams and business leaders to identify shared objectives and values, helping key stakeholders to understand our mission to end homelessness. You will be instrumental in building exciting partnerships including brand, strategic and charity of the year partnerships.
You will join a supportive and effective team, utilising your outstanding stakeholder management and excellent communication skills to build new partnerships ensuring maximum potential is achieved for Crisis and our new partners. This role is a fantastic opportunity for an ambitious partnership fundraiser, who loves making new connections and is comfortable leading on smaller applications and proposals and providing instrumental support across larger partnership opportunities.
About you
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Excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience.
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Previous experience of writing proposals and presentations
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Awareness of business trends and corporate audience insights, and able to identify new opportunities for Crisis partnerships.
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Confidence working with both internal and external stakeholders to ensure successful partnerships.
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A proactive team player, able to work closely with others in pursuit of a shared purpose.
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Passion for ending homelessness in the UK.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing leave
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 8 September 2024 23:55
Interview process: Competency-based interview + written task.
Interview date and location: W/C 16 September via Microsoft Teams
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.