Communication manager jobs

As Philanthropy Lead, you will be responsible for designing and delivering a successful high-value donor programme, cultivating relationships with high-net-worth individuals, co-investment opportunities with trusts and foundations, and leading Youth Music’s philanthropy to meet ambitious income and activity targets. 

Your role will manage Youth Music’s donor pipeline, acquisition and retention strategy, making use of relationship management tools to optimise donor experience and track fundraising performance. This is a new position within Youth Music, and so we expect the successful candidate will help shape the role.

Reporting directly to the CEO, you will play a crucial role in Youth Music delivering its long-term fundraising strategy, to ensure a sustainable future for UK grassroots music which enables marginalised young people to make and monetise music. 

You are a strategic and results-driven fundraising professional, with a proven track record of securing significant five- and six-figure donations from high-net-worth individuals, as well as successfully applying for grants and co-investment from charitable trusts and foundations. 

You have strong relationship-building and influencer networking skills, confident engaging and working alongside senior stakeholders to cultivate and deliver value. 

You are experienced in leading and motivating team members to deliver high-performance, whilst building a culture of philanthropy which aligns with the values and mission of the charity. 

You have excellent communication skills, with the ability to craft clear and compelling fundraising narratives.

You possess deep knowledge of best practices in donor stewardship and fundraising compliance. 

Key Responsibilities 

• Work alongside the CEO to design and deliver a high-value philanthropy programme aligned with long-term fundraising strategy.
• Secure five- and six-figure contributions from major donors, and grants from charitable trusts and foundations to meet income and activity targets.
• Cultivate relationships with high-net-worth individuals, creating compelling proposals for financial support. 
• Prospect and apply for grants and co-investment from UK creative industry trusts and foundations.
• Build and manage Youth Music’s donor pipeline, acquisition and retention strategy.
• Develop effective donor engagement through newsletters, events, site visits, and other personalised stewardship activities.
• Use management tools to optimise donor experience, track and report on fundraising performance.
• Lead and inspire Youth Music’s cross-team philanthropy efforts.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
• Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.

Person Specification

Minimum Criteria

• Two years’ experience in a similar role. 
• Experience of raising five- and six-figure donations. 
• Deep knowledge of best practices in donor stewardship and fundraising compliance.

Other Essential Criteria

• In-depth understanding of major donor fundraising principles, including donor cultivation, stewardship and retention.
• Experience developing and delivering philanthropy programmes to increase income from major donors.
• Strong relationship management skills with the ability to engage, influence, and retain donors.
• Excellent written and verbal communication skills, including writing compelling funding proposals.
• Strategic thinker with strong problem-solving and negotiation abilities.
• Familiarity with philanthropy research, donor pipeline management, and CRM systems.
• Awareness of grant application processes and requirements for charitable trust and foundations.
• Understanding of fundraising compliance, including data protection and UK regulations.
• Passionate about Youth Music’s mission and committed to achieving ambitious fundraising goals.
• Collaborative, inclusive, and proactive, with a commitment to equity and delivering impact through philanthropy.

Desirable Criteria

• Experience fundraising through legacies or corporate partnerships with a crossover to major donors.
• Strong network of high-net-worth individuals and/or charitable trusts and foundations in the UK.
• Experience in a youth or music-oriented organisation. 
• Understanding of the music education and/or music industries landscape.
• Passion for music and interest in its benefits for young people and society. 

We are working with an international development charity who are looking for an Interim Senior Trusts and Foundations Manager to join their team for an initial three-month contract, with the possibility of extension.

This is a vital role focused on maintaining and developing high-value partnerships with Trusts and Foundations. The successful candidate will be responsible for:

• Developing a robust pipeline of 6-7 figure funding opportunities.
• Leading in partnership scoping and proposal development.t
• Providing valuable market insights and strategic advice.
• Managing existing donor relationships and ensuring strict compliance.
• Crafting tailored engagement strategies aligned with donor priorities.
• Supporting senior stakeholders in effective donor management.
• Contributing to strategic development and performance tracking.
• Maintaining accurate donor records and actively contributing to team activities.

Key Requirements:

• Significant and demonstrable experience in high-value (6-7 figure) trusts and foundations fundraising.
• A proven track record in effective pipeline management and successful proposal writing.
• Experience in managing relationships with high-level stakeholders.
• A strong understanding of global development issues. 
• Excellent communication, organisational, and strategic thinking skills.
• Experience line managing staff.
• Ability to work effectively in a fast paced environment.

What’s on Offer:

• A salary of £55,000-£60,000 on a day rate (Inside IR35) 
• An immediate start
• A hybrid working pattern
• An initial 3 month contract 

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are working with charity wo are looking for an interim Policy and Public Affairs Manager to join their team for a contract role until the end of August, 

Key Responsibilities:

Policy:

• The post holder will develop and drive proactive policy and public affairs projects and campaigns in consultation with the Head of Policy, Public Affairs and Research and the wider team.
• They will manage and develop evidence-based policy briefings and reports to publication standard for internal and external audiences, including colleagues, politicians, and journalists.
• The Policy and Public Affairs Manager will manage and develop responses to consultations, calls for evidence, and inquiries within the charity's area of expertise.
• They will manage and develop the analysis of relevant debates, reports, statistical releases, select committee inquiries, and parliamentary questions, providing updates, briefings, and advice to colleagues as appropriate.
• The role involves managing and producing the analysis and distribution of key statistics and research from internal and external data sources relevant to the charity’s policy aims, working collaboratively with the wider directorate.
• The post holder will work closely with frontline staff and service users to ensure the charity’s policy positions and public affairs priorities are informed by their needs and experiences, collaborating with the wider team to support staff and service user policy engagement.

Public Affairs/Influencing:

• The Policy and Public Affairs Manager will develop and implement strategic influencing plans aligned with the charity’s policy priorities.
• They will develop and manage relationships with Ministers, Members of Parliament, Peers, officials, advisers, and other key stakeholders and strategic partners.
• The post holder will represent the charity at meetings with key stakeholders and sector partners.
• They will present the charity’s policy positions and recommendations at key speaker events, conferences, and briefings when required.
• The role may involve acting as a spokesperson for the charity in the media on relevant issues as required.

Campaigns:

• The Policy and Public Affairs Manager will work closely with the Communications & Marketing and Digital Mobilisation & Engagement Teams to identify campaign objectives, develop strategies to achieve these objectives, and support campaigns as appropriate.
• They will provide policy input into organisational campaigns and media strategy.

Person Specification:

• The ideal candidate will have experience in developing policy positions, influencing policy, and achieving change within a relevant social or criminal justice area.
• They should possess experience of working at a strategic level across a wide range of organisations, including government departments, local authorities, and relevant agencies.
• Experience in identifying issues that require policy change and developing influencing strategies and campaigns to achieve change is essential.
• The candidate should have experience in writing briefings for parliamentarians, officials, and colleagues, and drafting submissions to official consultations and inquiries.
• Experience in underpinning public campaigning with lobbying and media activity is desirable.
• The role is subject to a Basic Disclosure Barring Service (DBS) check.

What’s on Offer:

• A day rate of £120-£140 per day PAYE + daily holiday pay.
• Full or Part-time hours available. 
• An early May start date
• A hybrid working pattern, London or remote options.
• A 3 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our webiste.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Civitas Recruitment are delighted to be working with a fantastic Diocese based in Westminster. The Diocese is a faith-based charity and one of the leading Catholic Dioceses in the country delivering their charitable mission through their network of 208 schools, 212 parishes and hundreds of social justice initiatives. An exciting opportunity exists for an Appeals and Events Fundraising Manager to join the team. As Appeals and Events Fundraising Manager, you will lead on the planning, coordination and delivery of the charity’s three major annual appeals. The Cardinal’s Appeal, The Priest Training Fund Appeal and The Sick & Retired Priests Appeal. This is a multifaceted role that will require strong project management skills with strong Marketing and Communications skill set.

The postholder will organise and manage the events associated with these appeals, ensuring effective promotion, engagement, and delivery. You will also support and deliver additional ad hoc fundraising events as required. This is a full-time, permanent role, hybrid, based in Westminster.

Who are we looking for?

Ideal candidates will have previous experience of delivering fundraising activities or alternatively previous experience of events management and marketing. With excellent project management skills, you will be able to deliver on marketing projects ensuring quality of output and under budgets and agreed timescales. You will be comfortable in using data sets and CRM systems as well as developing strong relationships with donors and prospects. Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others is essential for this role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the London or East of England region? (Please note that this role is remote but you should be based in London or the East of England and will be required to travel within those regions).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in London and the East of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

The Diocese of Chester is seeking to recruit a Property Officer to assist and support the Property Manager in providing efficient and effective management of the Diocese's property portfolio.

The successful candidate will be an excellent administrator, with working knowledge of spreadsheets. They will be able to deal with people sensitively and tactfully. Sympathy with the ethos of the church of England is essential.

The role will be based in Church House at Daresbury Park, Warrington, with some hybrid working available

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

Closing date: Tuesday 6th May 2025

Interviews: Friday 23rd May 2025

Hours: Part time, 30 hours per week (0.8 FTE)​

Location:Home based + Delivery based in allocated schools in Central Region​

Contract: Permanent​

Do you want to work with multiple award-winning charity, FoodCycle? This is an exciting opportunity for someone with a passion for food and community to be a part of FoodCycle’s after-school community meal projects. As Schools Coordinator, you will coordinate and deliver weekly family meals at your allocated schools (2-3 evenings per week) as well as coordinate all aspects of the projects, from volunteer management to food surplus supply.​

Our after-school community meals will be spaces where families of school children can gather at the end of the school day to enjoy a free nutritious meal and be among the school community. With the support of our National Schools & Franchise Manager you will manage local relationships with schools, community partners, supermarkets and volunteer recruitment channels to enable our meals to happen each week

As a can-do person and excellent communicator, you will manage the volunteers at each project ensuring they are trained, supported and on-message with FoodCycle strategy. You will have previously worked with primary school-aged children or families, in school or other setting. There will be frequent travel within Central Region (Initially focused in Birmingham/West Midlands), with evening work required. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:​11.59pm on Wednesday 23 April.​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. ​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission. 

Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in the South of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

Join deafPLUS as a Finance Officer!

Salary: £37,000 FTE (£14,800 pro-rata for 2 days per week)
Hours: 2 days per week (15 hours)
Location: Hybrid – 1 day remote, 1 day in London
Reports to: CEO and external business accounting provider

deafPLUS is a dynamic and evolving organisation focused on improving the life chances of deaf and visually impaired individuals in certain regions, including Birmingham and West of England. Through partnerships, we raise awareness of their needs and provide essential information, advocacy, and advice to enable full participation in society. Our commitment extends to offering wellbeing support, and we are currently working on a new strategy taking us to 2027.

Established in 1971, deafPLUS has a rich history in providing exceptional support services to the deaf community. Recently, we unveiled a new logo in collaboration with our staff, service users and supporters.

We maintain a person-centred ethos and prioritise excellent customer service to our stakeholders.

Are you an experienced finance professional looking for a meaningful role in the charity sector? deafPLUS is seeking a Finance Officer to support our mission of empowering deaf people. This is a fantastic opportunity to join a leading deaf-led organisation and ensure the smooth financial running of our charity.

Are you the person for us?

Your Role:

As our Finance Officer, you’ll play a key role in maintaining accurate financial records, processing transactions, and supporting financial reporting. You’ll work closely with the CEO, external accounting provider, and managers to ensure financial efficiency across the organisation.

What You’ll Do:

✅ Process purchase invoices, staff expenses, and supplier payments
✅ Prepare and send invoices to funders and customers
✅ Manage credit control and track incoming funding
✅ Reconcile bank accounts and petty cash records
✅ Collate payroll information for our external provider
✅ Assist with budget preparation and financial reporting for funders and trustees
✅ Restart and manage the Gift Aid reclaim process
✅ Ensure compliance with financial policies and procedures

What We’re Looking For:

✔️ Experience: 3+ years in finance, accounting, or bookkeeping
✔️ Skills: Proficiency in Xero (or similar), strong numerical and analytical skills
✔️ Knowledge: Understanding of charity finance, financial regulations, and HMRC requirements (incl. Gift Aid)
✔️ Communication: Ability to explain finance matters clearly to non-financial staff
✔️ Work Ethic: Self-motivated, reliable, and detail-oriented

�� Desirable: AAT/part-qualified accountant, charity sector experience, familiarity with payroll & pension administration, and an understanding of deaf culture/BSL.

Why Join Us?

At deafPLUS, 97% of our staff are deaf, ensuring an authentic, empowering environment for the communities we serve. Be part of a team that makes a real difference, with our CEO, Reg Cobb, and the great team within.

�� Apply Now!
To apply, send your expression of interest to Deanna Roberts – [email protected], for us to send an application pack.

The closing date is Tuesday 22nd April.

Help us break language barriers and empower those deprived of a voice!

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

NACE is seeking to appoint a Marketing Administrator who will support the development and implementation of a comprehensive marketing programme, including effective use of social media, to achieve:

· An increase in take-up of both NACE membership and our product range;

· Effective communications to ensure our current members gain full value from their NACE membership.

The successful candidate will have obtained Level 3 qualifications (A-levels or equivalent) and you may have a degree in an area such as communications and/or marketing. You will have experience of using social media platforms to promote products, events or services, and of using online event platforms. You will be confident using databases and will display excellent attention to detail and a commitment to ensuring our members receive an excellent standard of customer service.

You will have shown the ability to display initiative and to work successfully as part of a team. You will have the ability to communicate effectively with a diverse range of people and display effective listening, verbal and written communication. You will be expected to work effectively under pressure, be able to manage multiple projects and deadlines, react positively to change and embrace new challenges. You will be committed to working for a charitable organisation and/or have an interest in the education sector.

This role reports to NACE’s Marketing and Brand Executive.

Location: Chilton, near Didcot, Oxfordshire, OX11 0RN

Contract Type: Permanent

Hours: 4-5 days (30-37.5 hours) per week – term-time-only working will be considered

Salary: £24-£27k (fte) depending on experience

Holidays and benefits: 33 days holiday (fte) including 8 bank holidays. Pension auto enrolment after 3 months employment. Free car parking.

To apply, please send your CV and a covering letter setting out the reasons for your application, making clear how you meet the criteria in the person specification, and detailing one example of how you have used social media platforms to achieve a desired outcome – e.g. increase in followers/registrations/purchases.

Closing date for applications: 12:00 on Monday 28th April. Interviews will be held in the NACE offices on Thursday 1st May. 

The selection process will involve an interview with the Membership and Programme Delivery Manager, and Marketing and Brand Executive. You will also be asked to complete a task relating to the role. There will also be the opportunity to meet the CEO.

Employer: Kids

Location: Remote work with occasional travel to London for in-person meetings.

Salary: £42 - £44k per annum

Hours: 36 hours per week, with flexible hours to be discussed during the interview.

Closing Date: Friday 25th April 2025, 5pm.

About Us

Kids is on a transformative journey towards building a proactive, sustainable major donor fundraising program. We're looking for a passionate and driven Philanthropy and Relationships Lead to help us unlock new philanthropic opportunities, making a lasting impact on children and young people with special educational needs and disabilities (SEND).

Why Join Us?

This is a unique opportunity to shape and lead a new major donor program, building a robust portfolio of high-value prospects and implementing strategic plans to inspire substantial financial support. With Kids’ refreshed brand, senior stakeholder commitment, and a wealth of insights from our 2024 Future of Major Donors project, you’ll have all the tools needed to make a real difference.

Your Role

As the Philanthropy and Relationships Lead, you will:

Strategic Leadership

• Develop and execute a measurable plan for philanthropic growth based on key insights from our recent major donor evaluation.
• Support the Director of Fundraising, Engagement, and Voice to foster a culture of philanthropy across the organisation.
• Collaborate closely with the CEO and senior colleagues to drive donor cultivation activities, leveraging relationships to maximize engagement.

Relationship Building

• Cultivate and nurture existing donor relationships, aligning their interests with Kids’ impactful work.
• Actively network and maintain visibility within the community to attract new supporters.
• Collaborate with the Fundraising, Engagement, and Voice team to integrate efforts and demonstrate the impact of our services.

Prospecting and Outreach

• Develop and implement a structured approach to identifying new donor prospects, including mid-level and major donors.
• Work with the Events Manager to design and execute cultivation events, creating opportunities for meaningful engagement.
• Establish a mid-level giving strategy and maintain a dynamic caseload of potential donors.

Financial and Budget Management

• Set and achieve income targets, using our CRM (Donorfy) to track progress and manage the donor pipeline.
• Develop accurate financial projections and maintain a balanced approach between ambition and realism.

Tailored Communications

• Create compelling cases for support and personalized impact reports, showcasing how donations make a difference.
• Craft thoughtful, donor-centric communications that resonate with supporters’ motivations.

About You

We’re looking for a motivated relationship manager with:

• Proven success in building and sustaining high-value donor relationships, resulting in significant financial support.
• Demonstrable experience in pipeline management, including identifying prospects and generating new financial gifts.
• Exceptional interpersonal and communication skills, both written and verbal.
• Confidence in using CRM systems to efficiently manage relationships and forecast income.
• A strategic mindset with a proven ability to develop and deliver tailored cultivation plans.
• Genuine passion for supporting children and young people with SEND, with insight into the policy landscape affecting them.
• Experience working with senior stakeholders, including CEOs and trustees, to secure support.

Apply Now

Join us in making a real difference in the lives of children and young people with SEND. If you are a dynamic, driven professional with the passion to inspire and secure major gifts, we would love to hear from you!

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
• Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

• Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
• Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
• Monitor and report on progress against annual targets and strategic priorities
• Review and improve the Skilled Volunteering process
• Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

• Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
• Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
• Attend events in-person and online to further build relationships
• Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
• Lead workshops and trainings about skilled volunteering as required

Programme Development

• Facilitate focus groups with volunteers and organisations
• Develop and oversee a new SGO Advisory Group
• Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

• Work with the Comms team to ensure promotion is effective and targeted 
• Innovate ways to get the word out to both volunteers and organisations
• Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
• Write blogs and other pieces to share different aspects of Skilled Volunteering
• Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

• Actively oversee our CRM and ensure established processes are working efficiently
• Contribute ideas to improve effectiveness of the Skilled Volunteering process
• Continue to review and improve our data collection and analysis system
• Ensure other technology is being used and integrated as needed to support our work
• Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

• Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
• Contribute to proposal development and funding requests as needed
• Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

• 5+ years’ experience with programme management and delivery aimed at creating positive results
• Experience managing people and small teams
• Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
• A love of working with people, building relationships and experience with relationship management
• A great spoken and written communicator
•  Experience with, and enjoyment of, presenting to groups
• Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

• Experience with and an understanding of organisational development / capacity building in the charity sector
• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• Understanding of the charity sector including opportunities and challenges faced by small organisations today
• Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis. 

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Chief Operating Officer (COO) is the senior lay officer in the Cathedral and has the responsibility for managing the business functions of the Cathedral and monitoring operational performance.

As COO. you will be pivotal to the delivery of the Cathedral’s vision and strategy and the development of business and operational plans to ensure delivery of the Cathedral’s strategic outcomes. You will work with the Dean and the Senior Management Team to develop and implement strategy and policy, ensuring good governance, the effective and professional administration of the Cathedral in compliance with all policies and procedures and relevant statutory legislation.

The Cathedral Chapter (our Trustee Board) is looking for a collaborative colleague who will enhance the Cathedral’s caring culture, working closely with the staff team, volunteers and the wider cathedral community. Chapter’s strategic priorities include working towards financial sustainability; reviewing the operating model of the Cathedral and managing change; working towards environmental sustainability; creating partnerships to support the Cathedral’s work with the vulnerable and marginalised and ensuring effective safeguarding.