Communication Manager Jobs in City Of London, Greater London
At Refuge, our staff are providing lifesaving services every day. The People & Culture team play an essential role in the recruitment and retention of the staff that deliver this vital work and of other colleagues who contribute to our success as an organisation.
As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join.
The client requests no contact from agencies or media sales.
Hostel Support Worker
Position Available: 2 Support Workers
Shift Pattern - 11-week rolling rota including weekends:
Early Shift: 7:30 am - 3:30 pm
Late Shift: 2:30 pm - 10:30 pm
Appointment Shift: 9:00 am - 5:00 pm
Length of Assignment: 6-8 weeks with potential extension
Location: 50-bed hostel in Lambeth
Pay: £14.40 + holiday pay = £16.14 per hour or £18.00 via umbrella company
Description:
We are currently seeking dedicated and compassionate individuals to join our social care client's team as Hostel Support Workers. This position involves providing vital support to individuals with complex needs, including substance misuse, mental health difficulties, and criminal justice issues. Our clients, both men and women, often come with their faithful companions, and we accommodate a few dogs in the hostel.
Responsibilities:
- Key-working and case management for a caseload of 5 to 10 clients.
- Providing individualised support and guidance to residents, addressing their specific needs and challenges.
- Facilitating group activities and workshops within the communal spaces.
- Conducting regular check-ins and assessments to monitor progress and ensure the well-being of residents.
- Collaborating with external agencies and resources to offer comprehensive support services.
- Signposting clients to relevant programs and resources for their personal development and empowerment.
Requirements:
- Previous experience working with vulnerable populations, particularly those with complex needs.
- Strong understanding and sensitivity to issues related to substance misuse, mental health, and criminal justice.
- Excellent communication and interpersonal skills.
- Ability to work effectively within a team and independently.
- Flexibility to work varying shifts, including evenings and weekends.
- A passion for supporting individuals on their journey towards independence and self-sufficiency.
Benefits:
- Opportunity to make a meaningful impact in the lives of vulnerable individuals.
- Dynamic and supportive work environment within a well-equipped facility.
- Professional development and training opportunities.
If you are committed to making a positive difference in the lives of others and are ready to take on this rewarding challenge, we encourage you to apply ASAP!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We are working with a fantastic charity to recruit their Prospect and Operations Specialist, you will lead on the development of processes and procedures as well as high quality prospect research and development.
You will collaborate with fundraising, data, supporter journey and supporter care teams to ensure joined up working, best practice, and delivery. You will lead on prospect research and due diligence for the charity working closely with external partners and internal stakeholders.
Main areas of work for the Prospect and Operations Specialist:
- Prospect research
- Due diligence
- Create reports and profiles
- Presenting analysis to stakeholders
- Management of suppliers
Essential criteria for the Prospect and Operations Specialist:
- Previous experience of leading a prospect research function
- Ability to liaise, negotiate and influence senior stakeholders
- Excellent communication skills
If you would like to have an informal discussion, please email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London office – hybrid schedule with 2 days/week in the office
The International Fund for Animal Welfare is a global non-profit helping animals and people thrive together. We are experts and everyday people, working across seas, oceans, and in more than 40 countries around the world. We rescue, rehabilitate and release animals, and we restore and protect their natural habitats. The problems we’re up against are urgent and complicated. To solve them, we match fresh thinking with bold action. We partner with local communities, governments, non-governmental organisations and businesses. Together, we pioneer new and innovative ways to help all species flourish.
We’ve been around for fifty years, but we know our solutions can’t stay the same. We have to be nimble, curious, and open to new partners. In short, we have to think, and act, differently.
Across six continents and the ocean, we have rescued more than 200,000 animals. That’s just a fraction of the number of animals living in distress, to be sure. But when we measure our progress, we find cause for hope.
Position Summary/ Objective
A new role within our European region, the Paid Social Media Specialist will be working closely with our Senior Digital Marketing Lead (UK) to deliver world-class paid media campaigns on multiple digital platforms in multiple countries.
This role will work across IFAW’s four fundraising markets in Europe: France, Germany, Netherlands and the UK to grow our paid media revenue. The role will focus on Social and Search advertising but also to experiment with new emerging platforms.
Directly reporting to the Senior Digital Marking Lead in the UK, this role will coordinate and plan new paid social campaigns and content, working closely with the Digital Leads, and the Senior Fundraising and Marketing Manager, to roll these out across our markets. You will work across a variety of channels such as Meta/Facebook, Instagram, TikTok, Twitter, Reddit, Bing, Google, YouTube, Pinterest, Spotify and more.
Role and Responsibilities
Working with the Digital Marketing Lead in each country (France, Germany, Netherlands and UK), the role will:
- Coordinate, develop, execute, and optimize paid digital campaigns from conception to launch and completion across EU fundraising markets.
- Building out media buys for various ad platforms and overseeing the day-to-day execution of paid media to support each market.
- Work closely with Digital Marketing Leads to agree on campaigns, budget allocation and spend, ad grouping and audience targeting.
- Support and contribute to the creative process of building advertising campaigns. Including video creation specifically for advertising.
- Conduct in-depth keyword and website research, and suggest landing pages optimization.
- Maintain knowledge of industry best practices and new technologies.
- Working cross-departmentally, specifically with the Content team.
- Identify and suggest new emerging platforms and avenues for digital outreach.
Qualifications and Education Requirements
- 5+ years’ experience with digital paid media, specifically with Meta and Google advertising.
- Excellent understanding of creating and implementing paid media campaigns with prior campaign examples (across multiple countries/markets a plus).
- Ideally completed advertising certifications (for example, Meta Certified Media Buying Professional, Google Analytics 4).
- Extensive experience in creating digital ad assets and copy, including video.
- Video creation skills specifically for advertising, experience working with Adobe Creative Suite tools.
- Fluency in working with analytics platforms, for example Looker Studio.
- Goal driven, extremely analytical, with the ability to make data-based decisions and conclusions.
- Excellent communication skills to present the results of campaign performance verbally, as well as provide clear and concise reports.
- Fluent English (spoken French, German or Dutch is a plus).
- Interest in IFAW’s programmatic work and global wildlife conservation issues.
- Self-starter with ability to jump into a hectic situation to provide support.
- Highly organised and self-motivated; able to manage and prioritize multiple projects, desire and capability to work in agile, fast-paced and demanding environment.
- Ability to work independently and as part of a regional team under tight deadlines.
- Problem solver and creative thinker with strong attention to detail.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
Closing date for receipt of applications: 23 September 2024
To apply, please submit CV and letter of interest via our website.
The client requests no contact from agencies or media sales.
Summary
The role of Chaplaincy Specialist is key to the spiritual growth of children and young people in the Growing Faith intersections of households, school and church. We are seeking an experienced and dynamic team player to support, connect, encourage, inform and develop chaplains and chaplaincy in schools and colleges and to be an advocate for educational chaplaincy across the church and education system in the Church of England. We will be particularly interested in someone who is able to continue working as a school or college chaplain alongside this role. Please note this role is focused on educational chaplaincy at primary, secondary, and further education levels, not on other forms of chaplaincy.
About the Growing Faith Foundation
The Growing Faith Foundation (GFF) started on 1 February 2022, building on the previous two years of Growing Faith work in dioceses. The Foundation is central to the Church's overall aim in its emerging Vision and Strategy to be 'Younger and More Diverse', such that we double the number of children and young people who are active disciples in the Church of England by 2030.
Your core responsibilities will include:
- Listening to, advising, informing and connecting educational chaplains
- Contributing to existing networks for chaplains and working with the Networks Lead to develop and facilitate new ones where required.
- Encouraging more diversity within chaplaincy through a posture of awareness, by means of coaching, discernment and encouragement of potential chaplains of all ages especially from marginalised backgrounds.
- Encouraging vocations, young and adult, to chaplaincy
- Informing existing training and developing new training for and with chaplains
If you are interested in hearing more about this role and the NCIs, please join us for an information webinar, on Tuesday 16th September 15:00-15:30pm.
About you
The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
To be successful in this role, you will need to have:
- Recent experience as an educational chaplain, connected to a church, deanery or diocese, including in a primary or secondary school
- Recent strategic leadership experience in an educational, diocesan, national role or similar
- Understanding of and passion for the aims and work of the Growing Faith Foundation
- Passionate about the value of chaplains in the spiritual nurture of children, young people and the adults surrounding them
- Strong verbal and written communication with skills - a persuasive and competent presenter and collaborative team player
- Personal attributes: A communicant member of the Church of England - this post is subject to an occupational requirement that the holder be a communicant Anglican under Part 1 of Schedule 9 to the Equality Act 2010.
For a detailed person specification, please see the attached job description.
Please note this is a permanent, 14 hour per week position.
Interviews are expected to take place on 15th October 2024.
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th October 2024
Interview date(s): w/c 21st October 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
About Shelter
We exist to defend the right to a safe home and fight the devastating impact the housing emergency has on people and society.
We do this through tireless campaigning to change things at the top and a complex range of support services to help people on the ground.
We believe that home is everything.
About the role
If you’re a writer who can come up with incredible ideas, who can write compellingly copy in any tone of voice with a clever turn of phrase and a strong desire to do some good in this world, then we want to meet you.
As our Senior Copywriter, you’ll be joining a talented and friendly creative team who recently won In-House Agency of the Year at the Drum Awards.
We think and work a like an agency – we’re not here to simply cross the T’s and dot the I’s. Our work is all about finding the big ideas, so we need this to be one of your superpowers (and you’ll need a portfolio to prove it).
Our team takes on a variety of briefs from across the organisation and things move quickly. One day, you might be working on an experiential event or an OOH campaign. The next, you could be brainstorming ideas for a social media campaign or designing a policy report. Whatever the brief, you’ll be taking projects from concept to completion, always working alongside a designer and a Creative Lead.
You’ll need real understanding of social media, an exceptional grasp of brand voice, meticulous attention to detail, excellent proofreading skills and all the versatility you’d expect from a top-notch copywriter.
Does this sound like you? Then let’s have a chat.
About the team
As our Senior Copywriter, you’ll be joining a friendly, talented and dedicated team who recently won In-house agency of the year at The Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, a generous pension scheme, enhanced family-friendly policies and interest-free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle-to-work scheme and an employee assistance programme.
To find out more about the role and the benefits of working for Shelter, please visit our website. Apply to be part of our team and be the change you want to see in society.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
As part of our Health team, the Initiative Lead – Healthy Markets Initiative (HMI) is responsible for driving our health-focused campaign strategy, collaborating with institutional investors, and pushing major corporates to improve their nutritional standards and consumer health impact. This role is key to advancing corporate accountability, deepening stakeholder engagement, and integrating health as a critical aspect of responsible investment practices. The Initiative Lead plays a vital role in our projects and campaigns by refining our strategy, prioritising target companies, and leading the execution of our Healthy Markets Initiative.
A typical week will see you strategising with investors, refining the financial and moral case for corporate health improvements, leading discussions with major food and beverage companies, and drafting impactful communications to stakeholders. You’ll regularly engage with institutional investors and corporate leaders, forming strong relationships and using your expertise to influence better nutrition and health outcomes within the food and beverage sectors.
Finally, in this role, you will help ShareAction harness the power of investment to build a world where the financial system promotes health and wellbeing. By scaling up the Healthy Markets Initiative, securing long-term funding, and embedding health and nutrition as critical aspects of responsible investment, you’ll contribute to shaping a healthier, more sustainable future.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
We’re looking for someone who’s passionate about holding global organisations accountable for their impact on people and the planet. If you’ve managed campaigns in public health, sustainability, or environmental issues, excel at stakeholder engagement, or have a knack for diving deep into complex challenges, we want to hear from you. This role is perfect for someone with experience in research, campaigning, or responsible investment who thrives on working with diverse stakeholders and driving meaningful change. Even if you don’t check every box, we encourage you to apply – skills are transferable, and we’re open to fresh perspectives on achieving our mission.
We are currently formalising our hybrid working policy; however, most of the Health team meets in the office on a weekly basis (and we require the team to come in at least once a month).
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Wednesday 23rd October 2024.
Round 1 interviews: Friday 1st November 2024 (online).
Round 2 interviews: w/c 4th November 2024 (in person).
Please note that you should not expect to hear from us until after the closing date when we will shortlist applicants for interview.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.
We work across nine London boroughs, in four quadrant teams. Each borough has a Senior Youth Worker who oversees the work in those communities.
We’re looking for a Senior Youth Worker to join our South team. You’ll coordinate and develop our work across Southwark, with a particular focus on delivering face to face youth work in schools and on community projects.
Applications for this role close at 9 a.m. Wednesday 16th October.
20/20 Levels seek a new COO as they strive for a more inclusive and empowered society where equal access to opportunities is not just an aspiration but a reality!
They are a purpose-driven charity committed to empowering and supporting young Black and racially underrepresented individuals in their journey towards meaningful employment and business success. Their vision is to forge a society where opportunities are abundant, reaching every young person irrespective of their race or socioeconomic background.
Established in 2013, they are tackling youth unemployment and leading the way to a more diverse and inclusive workforce in the UK. Through training programmes, mentorship, and career support, they empower young people from ethnic minorities and low socioeconomic backgrounds to flourish in the workplace. They also support employers to help create an environment conducive to the growth and development of young people (Gen Z). Since their launch, they have directly supported over 2,500 young people.
They now seek a Chief Operating Officer (COO) to form the start of a strong executive team, focusing on strategic growth, operational excellence and driving performance to guarantee transformative programmes.
You will bring an entrepreneurial approach, be skilled in programme growth, financially literate, and experienced in the organizational management of a growing charity.
With exceptional communication skills and a proven track record of building relationships and leading teams, you will be responsible for programme and operational development, stakeholder engagement, and ensuring optimum performance and impact metrics for programme delivery staff.
The role will bridge strategy and operations, overseeing and optimising the charity's operations, finance, and governance to enable programme growth andscale for more continued success.
Reporting directly to the CEO and serving as second in command, you will co-shape and own the implementation plan of the 20/20 Levels Strategy.
If you are excited to play your part in helping 20/20 Levels into the next chapter of development and growth, we’d love to hear from you!
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 16th October.
Family Rights Group is the leading child welfare charity, and is rolling out its highly successful Lifelong Links programme in London for care experienced young people. As part of that work, we have received funding to create this exciting new post which is ideal for a young people participation expert.
The Young People’s Participation Officer will build on and continue to develop the charity's young people's participation activities so that young people inform, influence and help to deliver the strategic priorities of the charity. Over time, you will be tasked with setting up and supporting groups of care experienced young people who will be integral to the development, influence and promotion of Lifelong Links-related work including the Lifelong Links: London project.
Alongside the Lifelong Links participation work, you'll support other young people who have experience of the child welfare system or were raised in kinship care, to have their voices heard. You will work closely with others within the charity, including members of the Senior Leadership Team, FGC and Lifelong Links Team, Policy Team and with the charity’s Family Participation Officer.
We welcome applicants to this role who have lived experience of being raised in kinship care or the care system.
The client requests no contact from agencies or media sales.
Summary
- Provide strategic consultancy to help, support, advise and partner with a portfolio of dioceses in the north of the country as they develop their mission, people and financial plans in line with strategic priorities of the Church's Vision and Strategy.
- Support and advise diocesan leadership teams in the design, review and implementation of their strategic funded programmes, including missional and structural design, moving from planning to implementation, introducing appropriate programme governance, attending programme boards and advising on delivery.
- Develop appropriate resources, including strategy development tools, project and programme best practice tools to help dioceses develop their strategic plans.
- Significant experience of working as an advisor with a variety of senior stakeholders in an internal or external consultancy role.
- Significant experience of developing strategy in large and complex organisations and aligning strategy alongside people planning and financial planning.
- Excellent relationship management and communication skills (including experience of working with senior colleagues).
- The knowledge and ability to support the delivery of complex transformation programmes.
- Excellent interpersonal and communications skills.
- Ability to meet tight deadlines and work under pressure when required.
- A salary of £66,186 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 30 days annual leave plus three additional days.
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Occupational Health, and an Employee Assistance Programme.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: PCO -241
Are you a proactive, collaborative and compassionate individual with experience of working within a retail or customer-facing role? Have you worked as part of a multi-agency team, working together to achieve positive outcomes for people and establishing links to further the aims of a project?
If so, St Giles is looking for a Pantry Coordinator to work on our pioneering Pantry project, where you will provide supervision to volunteers and support to individuals and families who are based in and around the borough of Kensington and Chelsea.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our Pantry project will support and engage with individuals and families providing them with positive empowering support to address issues such as wellbeing, housing, debt, and employment. People using the Pantry pay a weekly subscription and, in return, are able to access an abundance of affordable, nutritious food and added support.
The Pantry Coordinator will oversee the day-to-day running of the Pantry, including carrying out and complying with all health and safety procedures and policies, ensuring stock is stored and managed in accordance with food safety and hygiene regulations and providing nutritional and meal planning support and where needed healthy eating plans.
As well as supporting, managing and working alongside a team of volunteers, you will also positively support clients with a range of practical issues, including benefits and debt advice and wellbeing, provide emotional support around areas such confidence building and developing resilience, plus develop and maintain relationships with partner agencies. Managing the completion of all new client inductions, including Initial Needs Assessments, Risk Assessments and Action Plans, and promoting the service within the local community, arranging promotional events as needed, are also key duties.
What we are looking for
- Level 2 Food Safety & Hygiene and Advice and Guidance Level 3 qualification
- Knowledge of food storage and hygiene best practices, including stock rotation principles
- An understanding of variety of cooking techniques and the ability to advise others on how to cook on a budget
- Self-motivated and ability to work independently with minimum supervision
- Work constructively with colleagues to achieve project targets and respond to requests
- Strong IT, interpersonal and communication skills, both verbal and written
- A flexible, professional and collaborative approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 2 October 2024 at 11:45pm.
Planning, Monitoring, Evaluation and Reporting (PMER) Advisor
Contract: 14 Months Fixed Term Parental Cover, Full Time,
Location: The role can be based in London UK, or in a country where WaterAid has a Country Programme Office, subject to right-to-work eligibility in the respective countries.
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £39,358 - £41,325 (depending on experience) or equivalent established Grade E salary and benefits in the country of employment.
About WaterAid:
Want to use your skills in planning, monitoring, evaluation and reporting (PMER) to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Planning, Monitoring, Evaluation and Reporting (PMER) Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The role will be based in the Planning, Monitoring, Evaluation and Reporting (PMER) team, part of the Programme Operations Team in the International Programmes Department.
About the Role:
The Planning, Monitoring, Evaluation and Reporting (PMER) Advisor has three main areas of focus: (1) Coordinating annual planning and reporting processes within the International Programmes Department (IPD) (2) Leading and coordinating the PMER Community of Practice and (3) Strengthening organisational capacity in PMER.
In this role, you will:
Coordinate the IPD Annual Cycle
- Coordinate the IPD planning and reporting processes (Annual Cycle), including supporting the development and roll out of new planning and reporting processes.
- Build close working relationships with IPD senior management, Regional teams and key departments including Finance, People, Communications & Fundraising to support application and ownership of planning and reporting processes.
- Lead on the development of PMER guidance and tools to support IPD planning and reporting processes.
- Identify and support regular reviews and adjustments to Annual Cycle processes
Lead the coordination of the PMER Community of Practice
- Lead the coordination of the PMER Community of Practice and organise and chair the Community of Practice Steering Group. The PMER Community of Practice is an informal group designed to facilitate the sharing of learning and best practice among WaterAid staff, especially PMER staff.
- Lead on PMER Community of Practice communications including the CoP communications strategy, quarterly PMER inductions, trainings and learning sessions and communicating regular PMER updates.
- Ensure that the PMER Community of Practice is active, incentivising participation in COP activities e.g. drop in clinics, webinars, discussions etc.
Strengthen organisational PMER capacity
- Develop and manage effective PMER capacity strengthening initiatives to support the application of the PMER core procedures and especially Reporting processes. This includes developing new and strengthening existing PMER guidance and tools and developing and delivering training.
- Provide remote and/or face-to-face support to Country Programmes and Regional Teams on an ad hoc basis to strengthen and build capacity in PMER
- Support any other relevant processes including administrative tasks within the remit of PMER as required
External Representation
- Represent WaterAid externally on key PMER issues, linking with key networks as appropriate
About You:
- Experience of coordinating and rolling out complex reporting processes, working with a range of stakeholders to ensure timely completion of deliverables
- Experience of building engagement of colleagues on a specific area of work, in-person or remotely
- Experience of strengthening the skills and capacities of others either face-to-face or remotely
- Good understanding of planning, monitoring, evaluation and reporting concepts and approaches
- Experience of writing reports fluently in English based on analysing and presenting complex information to a variety of audiences
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate
- Ability to travel internationally for up to 4 weeks per year
- Commitment to WaterAid's values and a working style that reflects these.
Desirable skills
- Experience in an international development organisation
- Specific qualifications or training in project planning, monitoring, evaluation and reporting
- Knowledge of maintaining and managing online information platforms such as SharePoint
- Fluent in written and spoken French, Spanish or Portuguese or another language widely spoken within a WaterAid Country Programme
Closing date: Applications will close at 23:59 on 13th October 2024.
How to Apply: To apply, see the full job pack, and click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format. In the cover letter, please outline your experience with regards to the three core accountabilities of this role.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.
This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.
The key responsibilities of this Credit Controller role include:
- Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
- Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
- Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
- Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
- Proactively chase outstanding debts through telephone calls, emails and letters
- Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
- Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
- Maintain accurate contact and contract information for all customers
- Contribute to the development and implementation of process improvements and recommend internal process improvements
- Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities
More about SignHealth:
Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.
We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.
The successful candidate will have:
- AAT qualification or qualified by experience
- Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
- Experience with finance systems such as QuickBooks etc
- A background working in the charity or social care sector ideally
- Effective team player able to work on your own initiative as well as part of a team
- Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines
This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!