Communication Manager Jobs in Belfast

Peer Support Group Development Officer

We have two positions available:

Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)

• Please note that you MUST Live in the area/region that you are applying for

Job Type:

Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.

Overview:

Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.

This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.

Key Responsibilities:

• Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
• Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
• Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
• Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
• Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
• Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.

Skills and Qualities Required:

• Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
• Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
• Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
• Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
• Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
• Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
• Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
• Administrative: Strong administration and IT skills to maintain accurate records and documentation.
• Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.

Educational Qualifications:

• Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.

Essential Requirements:

• A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
• Right to work in the UK.
• Willingness to travel within the designated region and, on occasion, nationally when required.
• Live in the area/region that you are applying for:

            Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

            Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc

The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company. 

We have 20 roles available in the following locations:

Belfast, Birmingham, Blackburn, Cardiff, Colchester, Glasgow, Inverness, Leeds, London, Maidstone, Manchester, Middlebrough, Newcastle, Norwich, Nottingham, Plymouth, Portsmouth, Sheffield, Truro and Wrexham.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.

Please see below for more information on what just might be your future role.

About The Role 

The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.

Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?

We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.

Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community. 

The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.

About You

You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities. 

Key Responsibilities

• Deliver outreach to drive local connection, engagement and participation opportunities for the AFC 

• Develop and embed an ABCD informed way of work 

• Asset map 

• Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging 

• Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives 

• Increase awareness of the challenges faced by military personnel, veterans and their families

PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying. 

We are looking for someone with the following: 

• A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life 

• Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions  

• Demonstrable experience within an integrated multi-disciplinary service  

• Experience of engaging and working collaboratively with partners/stakeholders 

About the Team 

You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service. 

Please see job description for more details about the role. 

Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

The role:

This is a great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Working on multiple projects to drive improved experiences, outcomes, quality, effectiveness and value for money for social care.

· Assimilation and advising on best practice by looking at emerging trends and approaches in social care.

What we are looking for:

· Commitment to equity, diversity, and inclusion

· An understanding of Social Care practice, policy and commissioning

· Experience of working on projects to implement change .

· Experience of analysing performance and evaluation data

· Experience of writing and presenting information to external and internal audiences.

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Head of Corporate Partnerships (Maternity Cover)

Reporting to: Director of Fundraising and Development

Direct reports: 5 Corporate Partnerships Manager x2, Snr Corporate Partnerships Manager, Account Management Lead, Partnerships Development Lead

Location of Work: Flexible, this post holder can be based at home, our London office or a hybrid approach working from home with office visits as required, we continue to seek to enable flexible and remote working. The role may involve some irregular travel throughout England and Scotland.

Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work.

Contract Length: Permanent

Salary: £50,500

 BACKGROUND

Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons.  Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.

This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.

JOB PURPOSE

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good.  The biggest team within the Fundraising and Development department, Corporate Partnerships are responsible for building and unlocking multi-layered and mutually beneficial relationships that go beyond, and include, critical financial support.

The Head of Corporate Partnerships is responsible for leading, empowering and enabling a dynamic, growing and ambitious team to maximise the potential of both cash and gift-in-kind income streams. The successful candidate will be responsible for providing strategic, mission-led focus and alignment across new partnership development and management whilst also playing a critical role as part of the wider Fundraising & Development leadership and Magic Breakfast core management group.

In recent years, our existing corporate fundraising programme has developed and grown and includes a volunteering programme that engages with over 200 volunteers a year. Our portfolio includes long-term strategic relationships with companies including Heinz, Amazon and New York Bakery Company as well as newer partnerships with companies such as Marriot Hotels. As the Head of the team, you will provide senior and strategic support to help deepen the impact of our many multi-faceted relationships whilst championing innovation and creativity throughout. You will also oversee the development of a targeted pipeline to ensure there are clear strategies for identification, cultivation, and stewardship and that partners are aligned with Magic Breakfast values and our Ethical Fundraising Policy.

To enable the success of the partnerships team, the successful candidate will work closely with other departments across the organisation to build effective relationships and identify and deliver opportunities for partners to deliver on and engage with our strategic objectives and campaigns.

As a member of the Senior Fundraising Leads and Core Management Group, the post holder will also show exceptional leadership, role model our core values, and support the development and delivery of the major giving and wider fundraising strategy, and the in-year management of our organisational objectives and KPIs.

KEY RESPONSIBILITIES

Strategy and Leadership

• Support the development and delivery of a new Fundraising & Development strategy, identifying and contributing specifically to sustainable and ambitious growth from corporate partners in line with the charity’s financial ambitions and strategic objectives

• Lead in convening colleagues to ensure the organisation can make empowered decisions and continue to grow in an informed and sustainable manner.

Income Generation and Donor Stewardship

• Manage a high-performing corporate fundraising team, providing leadership and support to set and implement an effective corporate fundraising strategy raising £3,400,000 in cash and £1,500,000 from GIK in 2024/25 with a focus on multi-year investment.

• Increase cash and gift-in-kind income from corporate partners by:

• Building the capacity of the new business function to grow a robust and diverse multi-year pipeline of prospects and support them in on-boarding new high value partnerships

• Building the capacity of the account management function to effectively steward, uplift and retain our existing partners, maximising added value opportunities for mutual benefit.

Reporting, Budgets and Financial Management

• Manage all aspects of the Corporate Partnerships team budget.

• Lead on the data capture and reporting on all corporate management cash and gift income via our Salesforce data base, reporting as necessary on opportunities, risk and any changes to forecast or projected income received.

• Conduct effective annual planning and budgeting in close collaboration with colleagues from across the organisation, setting, measuring, and reporting against agreed budget, KPIs and objectives

Core Management Group

• Lead the Corporate Partnerships team in line with Magic Breakfast’s values, supporting and managing them in line with Magic Breakfast’s policies and procedures. 

• Develop the team’s collective capability through career development plans, which identify training opportunities (formal external training as well as via project allocation and involvement with external partners)

• Take an active role in setting, delivering, and evaluating progress against Corporate Partnerships team strategy and goals 

Please read the full job description attached. 

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

• 25 days annual leave + 8 bank holidays

• long service leave ( 1 additional day per year)

• end of year closure

• enhanced pension

• cash back health plan

Please see our job pack below for more information

APPLICATION PROCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Shortlisting - 19th - 21st August

First interview -  28th August

Second interview -   3rd September

Job Description
Title: Operations Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
•
Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
•
Collate websites update requests and liaise with Communications Team to instigate the changes.
•
Proofreading and final point of sign off before Senior Managers.
•
Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
•
Diary Management for the senior management team
•
Minute taking and writing for Senior Management.
•
Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
•
Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
• Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
•
Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

Person specification:
-
Educated to GCSE level
-
Excellent verbal and written communication skills
-
Competent in Microsoft Word and Excel
-
Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
-
Ability to work on own initiative
-
Good attention to detail and accuracy
-
Can work flexibly, and as part of a team
-
Methodical and thorough approach to work
-
Friendly and polite

About the Youth Investment Fund (YIF)

The Youth Investment Fund (YIF) is over £300m of capital and revenue grants, funded by the UK Government.

YIF is a commitment to young people to transform and level up the out-of-school youth sector. It will provide truly innovative youth facilities in levelling up priority areas, and early-stage/seed resource funding to underpin them, enabling more positive activities that deliver improved outcomes for young people.

Phase 1 was launched in January by Children in Need on behalf of the UK Government delivering £12 million of funding for small-scale projects and we’re now delivering phase 2.

Our aim is to deliver grants for up to 300 facilities that:

• represent positive value for money,
• are environmentally sustainable,
• and enable positive activities for young people aged 11 to 18 (up to 25 for young people with Special Educational Needs and Disabilities)

in eligible places across England, by 2024/25

For further information on YIF please visit the Youth Investment Fund website.

About Social Investment Business

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

To find out more about what we do and our values please visit our website.

About this role:

This role plays an important part in enabling the YIF team to support the delivery of the Fund and to provide excellent customer service to its grantees.

We are looking for someone who: is motivated by our mission and is looking for an administrative position at SIB. You will need to like working with numbers, be good at scheduling calls and engaging with customers and have excellent attention to detail.

Key responsibilities

1. To support effective triage of YIF grants to enable timely monthly disbursements to take place.

2. To ensure that calls are scheduled with each grantee due a disbursement in each month.

3. To support the team with reconciling spend evidence.

4. To undertake these calls with each grantee, checking the figures they have shared through the grantee community in Salesforce, updating these figures diligently and accurately.

5. To collect additional information on the progress of each grantee’s capital project, updating relevant fields in Salesforce diligently and accurately.

6. To collate all relevant updates from each month’s calls, and share this reporting with the Senior Relationship Manager and Head of Property Funding to enable accurate cross-checking with the finance team and timely reporting to DCMS.

7. To manage the customer inbox on a daily basis and respond to enquiries from customers using guidance notes and where necessary escalating queries to the YIF Admin Team Leader in the first instance.

8. To maintain grantee tasks in Salesforce and ensure that Relationship Managers are aware of any actions that have arisen from monthly calls.

9. To provide support where necessary to external Relationship Managers.

10. To support general administrative coordination across approved grants, most particularly those relating to disbursements, data input, data checking and task management.

11. To work within the organisation's values, principles and processes to achieve operational excellence.

12. To adopt our continuous improvement and learning ethos.

13. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

14. To support and contribute to the implementation and delivery of SIB’s strategy.

15. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

· Good team player with willingness to assist others

· Self-motivated, with high energy and an engaging level of enthusiasm

· Previous experience of using a CRM system, ideally Salesforce

· Excellent Microsoft Office Skills, including Word, Excel and PowerPoint

· Excellent customer service skills

· Good numeracy/analytical skills

· Well organised with attention to detail

· Excellent written and oral communication skills that can be adapted for a variety of audiences

· Ability to multitask, work flexibly and willingness to learn new skills

· Ability to negotiate, anticipate and solve problems and to support others to do so

· Ability to deal sensitively and diplomatically with people from all levels with a calm, professional and friendly attitude

Desirable competencies

 Advanced Excel skills

This is a very exciting time to join our expanding Visiting Caseworker Service. We are seeking two new colleagues, who will join our current team of two caseworkers covering the UK and Ireland.  These newly created positions will be regionally based, one covering South West England & South Wales, and the other North West England & North Wales (with other travel across the UK on occasion).

Visiting Caseworkers each deal with an approximate caseload of 70-100 cases / visits per year.  Central to the role will be supporting and advocating on behalf of vulnerable applicants, or those who are living in particularly complex or challenging situations. The job will be wide-ranging and include elements of advocacy, support, income maximisation, mediation, partnership working and processing our own grants where appropriate, with the overall aim to reach long-term sustainable solutions for Anglican clergy households.

Working closely with the Visiting Caseworker Manager and the wider Charitable Services team, key responsibilities will include:

Receive referrals from applicants via the Grants & Services team, for potential casework and home visits

• Assess and prioritise urgent cases on a weekly basis.

Conduct home visit (or online meeting)

• Provide thorough assessment of current situation, taking into consideration time available and wellbeing of the applicant.
• Conduct general income maximisation check (welfare benefits, grants check etc), where necessary.
• Identify, discuss and escalate (to Designated Safeguarding Officer) any safeguarding concerns within the household.
• Gather information in order to create individualised action plans with the primary contact and other household members. 
  • Assess and prioritise urgent actions during the meeting.

Develop an action plan 

• Complete a written summary of the meeting and draft an action plan for possible areas of help and support with allocated responsibilities and agreed timelines.
• Prioritise urgent actions and agree responsibility for each action with applicant.
• Liaise with other agencies (e.g., DWP, Social Services, NHS, other charities, voluntary organisations, occupational benevolent funds, Dioceses, CofE Pensions Board etc.) where necessary.
• Refer to our own partnership support services if appropriate for help and support.
• Research and identify any local organisations for longer-term support.
• Consider and recommend most appropriate grant support through our own internal grants programme.
• Advocate on behalf of the applicant (e.g., complete internal and external applications, liaise with other external agencies, members of the Church where necessary). 
• Act as third party for complaints, mediation or appeal hearings with applicants, either in person, online, or helping prepare a written submission.
• Keep accurate and objective notes and communications within our CRM system and ensure this is kept up to date on a daily basis.

Follow-up

• Manage and update action plans, while keeping in contact with applicant on a regular basis.
• Encourage and empower applicants to complete their actions and know when to step in, as and when necessary.
• Only in exceptional circumstances, consider a further home visit, if deemed appropriate

Other reasonable duties and projects commensurate with the post

• Support and work closely with other VC colleagues sharing areas of expertise.
• In particularly busy times, act as an overflow for grant applications, to support colleagues in the Charitable Services Team.

These additional roles offer a unique opportunity for dynamic, solution-focused, empathetic, casework professionals, in a small, dynamic-charity, ready to embark on its next three-year strategy (2025-28).

To be considered for this position with great scope for growth and development potential, applicants should demonstrate:

• Significant experience of working within a charity / not-for-profit or grant making trust, supporting individuals and families with complex health and care needs, elderly, or vulnerable applicants, face-to-face, online and over the phone.
• Significant knowledge and experience in at least two of the following areas:
  • Welfare benefits and submitting appeals or complaints.
  • Mental health support
  • SEN education advice including SEN support, EHCPs and SENDIST tribunals.
  • Local authority and other statutory support such as Social Service Assessments and services, complaints, DFG entitlements.
  • NHS services, continuing health care either for children or adults.
• Experience of working alongside and liaising with external agencies and organisations
• Excellent problem solving, prioritisation and influencing skills with a belief of empowering individuals
• Experience and knowledge of safeguarding, knowing when to escalate concerns.
• Excellent written and verbal communication skills and high levels of attention to detail
• Willingness to work alone, with the support of line manager, and colleagues in the Charitable Services team.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you. 

For this role, the post holder will be home-based, visiting households within a dedicated region, and on occasion, across the UK (travel expenses covered).  Applicants should be car owners (with a full, clean driving licence and business use insurance cover) and/or located within easy reach of a main line railway station.  Use of a dedicated home office will also be required.

Some travel to our London office will be required, in line with business need; this is likely to involve up to 20 office visits per annum (reasonable expenses covered), details of which will be discussed with candidates at interview. 

About the role

SSAFA’s Network & Community team, operating across the UK, are proud to announce this role as part of their strategic development plans.

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Head of Network & Community Fundraising, this role is fundamental in developing, supporting and championing new and existing fundraising from health providers and local authorities. The aim is to increase income generation in this area whilst raising SSAFA’s profile within local authorities and health care provision. This initiative will require effective leadership, relationship development and a knowledge of bid writing skills to lead a team creating effective proposals for support.

SSAFA is entering into an exciting period of strategic development within this proven income stream. If successful, you will manage a small team with potential for further career development.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success.

About you

We are looking for an exceptional candidate who has management experience and understands the nuances of applying for local authority and/or NHS Commissioned funding. You will be leading a small, dynamic team who thrive on challenge. We are seeking a determined, highly motivated individual, with a track record of securing significant funds. A natural communicator with proven success of bid writing and presentation skills. A confident networker, who is able to represent the charity to external stakeholders, build strong relationships by communicating effectively across the region whilst working from home. An ability to self-motivate and motivate others with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 05 August 2024

Interviews: MS Teams interview week commencing 12 August 2024

Digital Fundraising Officer

We’re looking for an enthusiastic and motivated individual to join the digital marketing team.

This is a remote working role, offering flexible working.  

Position: CE317 Digital Fundraising Officer

Location: Homebased, UK, Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £29,600 (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is Fixed Term contract for 12 Months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: Week commencing: 12 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Digital Marketing Manager, the Digital Fundraising Officer will help to maximise income through fundraising appeals, provide beneficiary support and increase supporter retention through digital channels

Key responsibilities will include:

· Plan and implement digital fundraising campaigns

· Ensure content meets brand guidelines

· Work with the Digital Marketing Manager to test and develop new strategies

· Monitor and report on the effectiveness of paid digital marketing campaigns

· Collaborate with external media agency to oversee the delivery of paid advertising

· Work closely with stakeholders to support the implementation and delivery of their campaigns

· Provide training for colleagues, helping to develop their digital marketing skills

· Proactively maintain excellent knowledge of digital marketing practices, trends and campaigns

About You

You will need experience of:

· Implementing, optimising and reporting on paid digital campaigns across Meta and Google.

· Writing great copy and the ability to adopt different tones and writing styles.

· A/B testing, reporting and completing post-campaign analysis.

· Using analytics tools including GA4 and analysing data to inform decision-making.

· Tracking digital campaigns.

This role requires some travel for team away days. 

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital Marketing, Digital Fundraising, Digital Communications, Digital Marketing and Communications, Digital Fundraising Communications, Digital Marketing Officer, Digital Fundraising Officer, Digital Communications Officer, Digital Marketing and Communications Officer, Digital Fundraising Communications Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Officer

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.

With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders. 

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 
 

Purpose of the role

• To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
• Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
• Work with the Finance team to reconcile income and process Gift Aid payments
• Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Support the Membership Manager with the implementation of recruitment and retention campaigns
• Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income

Ideal candidate

The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of administering individual giving, direct marketing or membership schemes. 
• Experience working in a CRM, Microsoft Dynamics experience a plus.
• Excellent attention to detail.
• Excellent communications skills.
• A creative and analytical approach to problem solving.
• Enthusiasm for the issues we work on.

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• An understanding of GDPR Compliance
• Strong communication skills, both written and verbal.
• Strong IT skills, including SharePoint and advanced Excel.

 For the full job description and person specification please refer to the pdf attachment.

DUTIES AND RESPONSIBILITIES

Programme Coordination and Project Delivery

• ​To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders. 
• To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
• To support evaluations through providing and analysing data to use in reporting to funders and stakeholders. 
• To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce. 
• To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed. 
• To support with the financial administration of our programmes through invoicing and managing participant expenses. 
• To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
• To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.

Marketing and Communications

• To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed. 
• To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite. 
• To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
• To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs. 
• To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication. 
• To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place. 
• To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics. 

This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations. 

PERSON SPECIFICATION

To deliver the role, we’d expect you to have the following skills and experience:

• Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities. 
• Demonstrable commitment to Cause4’s values.
• A broad understanding and interest in the arts, culture and heritage sectors in England. 
• A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles. 
• The ability to manage budgets and a track record of achieving targets.
• An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
• IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint. 
• Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams. 
• Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
• Excellent social skills, able to operate with diplomacy, tact and empathy.
• Outwardly focussed and interested in new developments and sector trends, 
• Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
• Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative. 
• Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.

My client is well-known brand operating in the UK charity space. They are the charity that steps forwards to keep people safe and save lives.

With a very diverse income stream, they are currently looking for a Group Financial Planning and Analysis Manager to support them through a very busy period.

Key responsibilities:

• Lead manage and develop the organisation’s planning and budgeting process including monthly consolidated management accounts, quarterly forecasting and annual budgeting cycle.
• Provide clear, insightful reporting, linking financial metrics to agreed key performance metrics and owning the production of financial KPIs including charitable expenditure ratio and liquidity.
• Support the organisation’s strategic update process through financial modelling and analysis.
• Support and develop a team of 10.

The successful candidate will be a fully qualified accountant and have a proven track record in leading complex budgeting processes. You do not need to have worked in the charity arena before, however a proactive approach and commitment to excellence are essential. This role requires someone who is technically able but also ambitious with strong communication skills.

My client offers very flexible working patterns and is open to both remote and hybrid (London) working.

This role has been assessed as inside of IR35.

Overview

Are you passionate about digital communications, technology, and accessible web design?

Join our team and make a difference to the staff and volunteers of our organisation across the UK. This is a unique opportunity to apply your skills in a dynamic and supportive environment, driving innovation and accessibility in our digital environment. 

Change Grow Live is a national health and social care charity that believes in people and wants to make a difference. We help tens of thousands of people each day to change, to grow and to live life to its full potential. Our staff are critical to making this happen. 

We are pleased to introduce this new position that demonstrates our commitment to providing our colleagues with high quality platforms for communication, connection and collaboration. As our Intranet Officer, you will be pivotal in enhancing the daily online experiences of our staff and volunteers, ensuring they have the essential information they need to perform their roles effectively. 

We are in the process of renewing our SharePoint intranet, and you will join us at an exciting time where you can take ownership of the channel, ensuring it meets our high standards and continues to be developed. Another upcoming project involves implementing new employee channels, such as Viva Engage. You will play a key role in supporting this project and ongoing development.

You'll be highly organised and efficient, with a passion for improving employee's experiences at work. 

The role is remotely based, or you can choose to work from one of our services. Occasional travel to Change Grow Live sites will be required for team meetings. We welcome applicants that are located anywhere in the UK. The charity is a friendly and energising place to work – and you will have the full support of the team to make this new role a success. We are open, bold and compassionate, and we value diversity. 

Where: Remote

Hours: Full Time. 37.5h per week

Salary: £32,685 - £36,635 per annum

Responsibilities

Key Activities:

• Support the delivery of the internal communications and engagement strategy 
• Coordinate the day-to-day requirements of the organisation's SharePoint:-
  • Content – publish content that aligns with publishing standards
  • Governance – manage the approval, review, and retention process to ensure information is user-centred, clear, and up to date
  • Web design – support standards of UI/UX, accessibility and search optimisation
  • Technical support – develop and deliver SharePoint solutions by working with colleagues in the IT department and testing with users
  • Continuous improvement – use analytics, user feedback and Microsoft updates to progress the intranet roadmap
• Support the implementation and management of new employee channels such as Viva Engage and other applications in the Microsoft Viva suite
  • Community management – proactively guide community managers to maintain healthy and compliant platforms
• Measure, track, and evaluate platform engagement metrics to assess the effectiveness and make data-driven recommendations for improvements
• Advise and work collaboratively with colleagues to gather and prioritise requirements for channel enhancements, new features, and improvements
• Share best practice, upskill, and empower staff to improve how they communicate and engage
• Advocate Change Grow Live’s brand, including tone of voice, and shape clear messages that are aligned to the organisation’s values

About You:

Education Knowledge and Experience (essential):

• Qualification in a relevant subject, or the equivalent experience in a similar role.
• 3+ years' experience in a communication, marketing, digital, or technology role.
• Experience managing digital channels, e.g. intranets/websites/social media.
• Strong relationship management and interpersonal skills.

Abilities and Skills (essential):

• Excellent communicator, comfortable with presenting ideas.
• Understanding of digital accessibility with the ability to present complex information in an accessible, jargon free format.
• Highly organised, able to manage multiple tasks and work autonomously.
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
• Creative, innovative, and passionate about helping people.

What We Offer:  

• Ongoing professional development and training opportunities
• A supportive and collaborative work environment
• The chance to be part of an organisation dedicated to improving lives
• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service for the first 5 years
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• Training, career development & progression opportunities 
• Refer a Friend Scheme.

If you are passionate about providing accurate and helpful content and making a positive impact in the lives of others, we would love to hear from you. 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Salary Range (pro rata if part time)

CGL points 29 to 33 (£32,685.28 - £36,635.37)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

19/8/2024

Closing Date

11/8/2024

If you have any questions on this opportunity that you would like to talk through please contact us

Location: Home/South Wales-based with frequent travel to projects in Cardiff, Newport and Swansea

Contract:  Absence cover fixed term for 6 months, or to the return of the substantive postholder

Working effectively with volunteers is an important part of our Project Support Officer roles. You will support the Area Manager and Regional Manager with volunteer recruitment, volunteer administration and volunteer retention, and giving our volunteers a fantastic experience. You will also be involved in guest outreach, and giving extra support to our Wales projects as and when required, to aid development and growth within the region.

Each of our Projects is run by volunteer Project Leaders and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteer Project Leaders for the Area.

You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.​You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.

This role will require some attendance at our Community Meals projects, which would include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role. You’ll need to live within easy reach of our Wales projects in Cardiff, Newport and Swansea.

Benefits: We offer 26.5 days holiday plus bank holidays (pro-rata for part-time), and additional holiday for length of service. Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Wednesday 7th August.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.