Communication Lead Jobs in West Midlands

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £39,500.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

This is a new role, and an exciting time to join our well-regarded and high performing team.

We are looking for someone who:

• has a good understanding of human rights in the UK, including the practical reality of everyday rights and the potential for these rights to provide real-world protections for people and communities experiencing inequality and injustice;
• has a good understanding of the experiences, strengths and needs of communities across South West England, particularly Black and minoritised communities;
• is experienced in working collaboratively with civil society organisations and activists on programmes for change. 
• is an excellent project manager and a positive, can-do team player who relishes a challenge. 

You will be based in or within easy reach of Bristol and have an existing right to work in the UK. 

We are committed to supporting professional development, and flexible working. 

Social Media & Marketing Executive £22,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office if in London or Manchester).

(You must have the right to work in the UK as we unfortunately do not offer Sponsorships)

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

About the role

As the Social Media & Marketing Executive, you'll play a key role in helping us deliver our Communications Strategy. You'll increase our online profile, manage our social media presence, expand our audience, increase engagement and support our growth.  You’ll create eye-catching and impactful content for distribution across a range of channels and platforms, and to a range of audiences.  With a keen eye for design, and as the champion of our brand, you’ll ensure our communications are always spot-on.  You’ll be energetic, results-driven, and ready to tackle multiple tasks with set deadlines.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £22,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

Summary of Role and Person:

The Volunteer Coordinator supports the development and management of volunteer roles at The Jumbulance Trust. This includes recruiting, training, and retaining volunteers, particularly those in carer and fundraising roles. All administrative duties involved in creating records and storing personal data of volunteers.

This role is suited to a person with integrity and core values which reflect the ambitions of the Jumbulance Trust. We are committed to equality and diversity in our organisation as a leading provider of accessible services.

Driver with own vehicle preferred, adhoc travel will be required in this role. 

Objectives:

- Increase volunteer numbers and placement opportunities.

- Ensure all volunteer activities comply with health, safety, and legal standards.

- Develop new roles to support fundraising and service expansion.

- Enhance the Trust's reputation as a provider of quality respite holidays and DoE Gold residential activities.

Key Responsibilities:

Volunteer management

  - Recruit, onboard, and train volunteers in collaboration with the Senior Administrator and Trustees.

  - Match volunteers' skills with the needs of Assisted Travellers, including home visits for assessments.

  - Maintain volunteer records and ensure compliance with Data Protection regulations.

Training and Support

  - Develop and deliver volunteer training, both face-to-face and online.

  - Arrange regular online meetings to provide feedback and support to volunteers.

  - Ensure high-quality volunteer experiences and address any complaints or concerns.

Development and Recognition

  - Promote Jumbulance Trust as a top choice for volunteers by attending events and building community relationships.

  - Recognise and celebrate volunteer contributions through awards and other acknowledgments.

Strategic Initiatives:

  - Develop new volunteering opportunities and support Corporate Social Responsibility initiatives.

  - Establish training placements with nursing and health professions students.

  - Produce quarterly and annual reports on volunteer activities and outcomes.

Job Description 

We have created this new role to support the organisation’s growing finance functions. Working alongside the Treasurer and Co-Directors, the individual will play a vital role in managing the organisation's financial resources. Working flexibly from home, you will perform a core role in our small, friendly virtual team helping to oversee budgets and financial support. This is a freelance position with a flexible schedule. The expected time commitment will be between up to 14 hours per week, depending on workload.

key responsibilities

• Prepare the annual organisational budget, long-term forecasts, cashflow forecasts and re-forecasts. 

• Lead on preparing the monthly management accounts, budget vs. actual analysis and commentaries.

• Support in preparing proposals for donor budgets,and in reviewing donor contracts

• Lead on financial reporting to donors 

• Lead on financial administration

• Lead on the budgeting and forecasting process with co- Directors and the Treasurer including financial reports

• Lead on the production of and review of monthly Management Reports

• Preparation of Biofuelwatch International and Europe reporting when needed

• Maintain and provide finance related information to the co-director team

• Support financial planning and reporting for project and campaigns

• Oversee the management of day to day financial administration when needed

• Oversee and manage monthly payroll and related processes, and monthly pension payments and processes

Background:

Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organization working to expand mental health support and community-led psychosocial services for refugees and other displaced people, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.

Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organizations and humanitarian to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing, we aim to break the cycle of intergenerational trauma and create lasting change.

Since 2016, Amna has directly supported over 25,000 refugees, funded 50 organizations, and trained 380 partners across 13 countries. Our programs have indirectly impacted the lives of over 2.4 million displaced people, helping them find strength and hope in the face of adversity.

At Amna, we believe in the power of community, healing, and hope — because every refugee deserves the chance to reclaim their future.

Safeguarding:

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved in and responsible for programmes working with children and vulnerable groups in different settings.

How you will make a difference:

Amna is seeking a Social Media and Design Consultant on a monthly retainer contract to support our digital content strategy and enhance our online presence. Both individuals and agencies with the relevant skills and experience are welcome to apply. This role is pivotal in amplifying our mission through creative and impactful content that engages our audience and reflects our core values. The consultant will bring expertise in social media management, graphic design, and video editing to help us effectively communicate our story.

Deliverables include:

• Designing up to 20 high-quality graphical posts per month for social media, ensuring alignment with Amna’s visual identity and core values.
• Editing videos and reels for social media channels, up to 5 per month, using software such as Adobe Premiere Pro or Final Cut Pro.
• Scheduling posts across social media platforms using Hootsuite, ensuring consistent and strategic content delivery.
• Uploading and managing content on Amna’s website using a web Content Management System (CMS), such as WordPress.
• Providing ad-hoc design support as needed, including infographics, reports, and digital marketing materials (2-3 per month).
• Collaborating closely with the communications team to develop and execute content strategies that raise awareness and foster engagement.
• Keeping up to date with social media trends, tools, and best practices to enhance Amna’s digital presence, engaging with comments and messages.
• Amna team will share briefs and provide text, creative direction and copy for each deliverable.
• The consultant will be also expected to be available for 1-2 check in meetings per week.

Qualifications and Experience:

• Proven experience managing social media platforms and developing visual content for social media, preferably in the non-profit or social impact sector.
• Expertise in Adobe Creative Suite, including Photoshop and Illustrator.
• Proficiency in video editing software such as Adobe Premiere Pro or Final Cut Pro.
• Strong knowledge of WordPress or other CMS platforms.
• Experience in using social media management tools, such as Hootsuite, for scheduling and analytics.
• Interest in social impact, social justice, and working with communities affected by adversity, including displacement, war, conflict, poverty, abuse, or marginalization.
• Ability to work independently and manage multiple projects simultaneously in a remote working environment.

Desirable:

• Experience working with or for refugee or displaced communities.
• Additional language skills (Arabic, Dari, Pashtu or another language spoken by our partners and the communities we support).

Work Location and Environment:

This is a remote service contract opportunity open to applicants in the UK, Europe, the Middle East, Africa (EMEA), and Asia. The consultant will be expected to coordinate with Amna’s communications head based in London.

Commitment to Diversity, Equity, and Inclusion:

As a refugee-led organization, Amna values diverse perspectives and strongly encourages applications from candidates with lived experience of displacement or refugee backgrounds.

As an equal opportunity organization, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status, or disabilities status.

We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences.  The role is home based - with requirement to travel (ideally, candidates will be located in the ‘South Central’ area of England, including Buckinghamshire, Berkshire, Hampshire, and surrounding areas).  Hours - 30 -37.5 hours, available as a part-time or full-time position. 

Through our programmes we reduce inequalities, empower communities, and drive meaningful, sustainable change.The Mason Foundation delivers people centred services, projects and training, through its specialist wellbeing and employment programmes including:

· The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’

· Propel - supporting young people with learning disabilities, into meaningful and sustainable employment.

· Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.

As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.   

You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.

You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.

You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.

The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.

In return, you get to work for a great, growing charity with like-minded people with a competitive salary.

All offers of employment are conditional upon you signing the contract of employment and:

· Two satisfactory references

· Proof of attainment of qualifications

· Evidence of your right to work in the United Kingdom; and

· If applicable, satisfactory Disclosure and Barring Service (DBS) check.

Proposed Week of Interview: w/c 18th November 2024

The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Leader. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 

We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

Director of Supporter Fundraising
Reference: SEP20249533
Location: Flexible in UK
Salary: £85,000 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB, Europe’s leading nature conservation NGO, is seeking a Director of Supporter Fundraising to lead the charity’s work in recruiting and stewarding the next generation of individual supporters to help address the nature and climate emergency.

The Royal Society for the Protection of Birds (RSPB) is a charity for the conservation of birds and nature, bringing people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. The charity now manages and protects 160,000 hectares of land across the four countries of the UK.

Public support has been at the centre of RSPB’s work since its foundation as a campaigning organisation in 1889. With 1.1 million current members contributing over £95m to the charity’s cause in 2024, the RSPB has set itself a bold ambition to increase supporter numbers and net income from this core area.

Working closely with the Executive Director for Income and Conservation Investment and other senior stakeholders across RSPB, the Director of Supporter Fundraising will ensure that the organisation maintains and increases its income in membership, individual giving, legacies, in memoriam and community fundraising. The role will be responsible for a large team working to develop new strategies and to engage and grow a diverse supporter base, enabling the charity to inspire long-term support and active engagement with their work.

The ideal candidate will have a proven track record in growing a large and complex individual giving or subscription programme across multiple products and channels. They will also have demonstrable experience of leading successful organisational transformation to create long-term value, as well as of leading projects within a complex stakeholder or matrix management environment. Significant experience in individual supporter fundraising or consumer marketing through direct marketing techniques will be essential.

As a leader, the successful candidate will have strong collaboration skills with the ability to inspire, develop and motivate teams to achieve challenging goals in a variety of contexts. They will also be able to use their networking and interpersonal skills to build excellent internal and external relationships and must be able to thrive in a fast-paced, high-performing environment. Finally, they will have a commitment to the values and vision of RSPB and to mobilising support for a thriving natural world.

Closing date: 09:00, Wednesday 6th November 2024
Please note: we will be longlisting throughout the campaign so please do apply early to register your interest.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Job Title: Perinatal Peer Support Manager for Dads and Non-Birthing Parents 

Salary: £27,000 FTE (Actual £21,600)

Hours per week: 28

Contract: Fixed Term until September 2025 (maybe extended based on funding)

Location: Home Based with occasional travel to Halton and St Helens

Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays 

About us at NCT

Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents. Every year we support over 250,000 parents across the UK and Channel Islands on their unique journeys through pregnancy, birth, infant feeding, and early parenthood. ‘For Every Parent’ is our new five-year strategy that sets a clear direction for our charity to reach more people, do more to support new and expectant parents, and campaign with impact.

About the role

This role is a critical post in our ‘For Every Parent’ strategy with alignment to our ‘More parents, more impact’ and ‘Real lives, real change’ pillars. You will champion our nationally recognised ‘Parents in Mind’ programme our free at point of access perinatal mental health peer support programme, with a focus on Dads and non-birthing parents experiencing mild-moderate mental health difficulties. With a track record in managing projects, you will lead our Dads and non-birthing Parents programme and deliver a frontline volunteer-led community support service across Halton and St Helens. You will seek opportunities to share best practice and national collaboration amongst the sites helping to ensure that NCT is offering inclusive and accessible best practice. Most importantly, you will be working to continuously make a difference for the many families in East Sussex who struggle with emotional well-being, anxiety or social isolation in pregnancy or the first two-years after childbirth.

What we are looking for:

· An excellent communicator with the ability to inspire, influence, motivate and engage others through collaborative communication.

· A passion for NCT's mission and supporting parents experiencing perinatal mental health challenges. 

· Project management experience including undertaking data collection, writing professional reports and community engagement

· Willingness and ability to travel across Halton and North West, sometimes at short notice.

Please see the attached job description for further information. 

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 12pm Monday 14th October 2024 

Interviews: w/c 21st October online

Head of Global Security

UK Manchester or remote

Starting salary for this position is £66,552 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

MAG is seeking an experienced Head of Global Security to lead the development and implementation of its global security strategy. This pivotal role will enable the safe delivery of MAG’s humanitarian mine action and weapons management activities worldwide. You will ensure that MAG meets its duty of care obligations by overseeing security risk management, crisis preparedness, and compliance with international standards.

Based flexibly, you will lead a global team of Regional Security Managers, providing strategic oversight on security planning and risk mitigation across all regions. You will also act as the lead for crisis management, ensuring that MAG is prepared to respond effectively to critical incidents, while also providing high-level security advice to the Board and Senior Management Team.

This is an exciting opportunity to play a key role in safeguarding MAG’s lifesaving work, leading a global security function in a challenging and dynamic environment.

About you:

You are a strategic, experienced leader in global security management, with a proven track record in overseeing security frameworks in high-risk environments. You have extensive experience managing security risk, delivering crisis management frameworks, and building organisational resilience. With strong leadership skills, you have successfully managed diverse and remote teams and are adept at collaborating with senior management across multiple departments.

Your expertise includes conducting political and security analysis, developing global security strategies, and ensuring compliance with international standards. You are an effective communicator with experience representing organisations at the highest levels, and you are committed to MAG’s mission of saving lives and building safer futures.

We welcome applications from candidates with a diverse range of backgrounds. International travel, including to insecure environments, will be required for this role.

Further information and how to apply:

Application is by submission of the following documents by the closing date of 21st October 2024:

1. Up-to-date CV

2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values. (refer to application link)

3. Completed Candidate Profile Form

Please check MAG website for the email address.

Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Company Description

Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.

We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.

Position

We are looking for a dynamic and proactive Senior Regional Engagement Manager to lead our dynamic UK field force, offering clear and supportive management to ensure high performance, and supporting our growth efforts in existing and new global markets.

As an integral part of IChemE’s management team, the role holder will represent the organisation’s key field force, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees. They will be a key contributor to achieving IChemE’s strategic goals

Alongside team leadership responsibilities, the role holder will develop and deliver their own regional strategy, working with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.

This is a field based role and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby and / or London.

This role is for a fixed term of 12 months in the first instance, with potential to extend to a permanent role subject to achievement of key deliverables.

Requirements

Our ideal candidates will have:

• A minimum of Degree level education
• At least 5 years work experience or proven practical and diverse work experience in a related field
• Be highly proficient and confident in people and change management

They will be able to demonstrate the following knowledge and experience:

• Experience and sound working knowledge of chemical, biochemical, process engineering and / or related sectors
• Experience developing and driving business plans to support execution of strategic plans
• At least 5 years’ experience working in a member engagement, business development, or sales-related role
• Proven experience forming partnerships and networks at the highest level with other organisations which bring mutual benefit
• Proven experience in leading a key account management framework

·Line management experience and ability to lead and motivate a team of individuals.

• Demonstrable experience of delivering and reporting against ambitious targets, KPI’s, budgets and deadlines
• High level of IT literacy including common Microsoft Office applications, on-line conferencing, web-meetings, and bespoke membership/customer databases

Key responsibilities of the role include:

1. Employer engagement: through world class key account management, identify and develop links with a growing number and breadth of employer partners to grow our member base and increase engagement – going beyond the norm into new markets.
2. Regional member development: key accountability for member growth at all grades in UK regions and beyond.
3. Education partners: through world class key account management, identify and develop links with a growing number of education partners to broaden and grow our member base and increase engagement.
4. Leadership and management: alongside leadership of IChemE’s dynamic UK field force you will: work with others internationally to lead implementation of growth efforts in new global markets; play an active role in company / departmental development projects and continued improvement initiatives; support our expansion into industry body and public sector partnerships to share best practise and increase market knowledge; and regularly report on progress towards KPIs and business plans.

IChemE is an international membership organisation and activities often take place outside of normal working hours. The job holder must be willing to attend and participate in such activities and associated travel. Additionally, the job holder will be required to liaise with colleagues located in different time zones on an regular basis to meet the needs of the business.

Location: Remote

Hours: 0.6 FTE / 3 days per week, flexible working available however Wednesday afternoons is a core time for BE wide meetings.

Pay: “Head of” band £42,394 FTE, pro rata £25,436.40 

Contract type: Fixed term, maternity cover starting December 2024, running until November 2025, with a possibility of month by month extensions thereafter

Reports to: Managing Director

About Beyond Equality

Beyond Equality works with men and boys towards gender equality, inclusive communities, healthier relationships and better mental wellbeing. We have a range of activities, centering on a range of interactive group workshops that have reached 100,000 people in schools, universities, sports teams, workplaces and community organisations, as well as research and expert advice, external communications and professional development training. 

Our Values

Beyond Equality takes a positive and compassionate approach to working with men and boys, helping each person improve their wellbeing as well as finding their role in building a safer and more equitable future for others. We are an intersectional feminist organisation. We realise change can require direct challenge to some engrained power structures and biases. We know that this challenge can be sensitive and destabilising, and is best handled with compassion and care. We take the same approach to our internal team dynamics, placing a high priority on mutual respect and support. We are evidence based, drawing upon best practice, collaborating with leading researchers from several fields, and always working to ensure our practices are as impactful as possible. 

Our Ideal Candidate

This role is responsible for the implementation and oversight of all internal operations appropriate for a small charity.

Our ideal candidate will be process-driven and work in a methodical manner. They will be able to ensure that the organisation’s internal development projects are well mapped out, delegated and progress in line with timelines. As part of the senior management team, they will bring structure & organisation to the team, learning how to implement and adapt processes to work with the different requirements of our projects. They will be a strong communicator, and capable of teaching various stakeholders how to work within new organisational frameworks. They will be able to use reporting structures and feedback mechanisms to ensure effective operations. However, they will be able to tailor these appropriately to the time resource available to our team. They will be an effective communicator in team meetings.

Responsibilities

• Internal Operations management

  • Decision making, insight & management of all activities using Trello

  • Delegation & collaboration with Executive Assistant on Internal Operations related work (Internal Comms, Policy administration, IT Support)

  • Ensuring smooth running of the following areas;

    • Internal Communications

    • Reporting

    • CRM (Salesforce)

    • IT Support

    • Policy

    • Procedure

      • GDPR

      • Health & Safety

      • Safeguarding

      • Staff Wellbeing

• Reporting

  • Preparing departmental reporting dashboards (google sheets)

  • Supporting department managers to set up data collection for feeding in to reporting dashboards

  • Attendance at monthly Finance meetings

  • Updating monthly dashboards with finance data

  • Monthly meetings with Department Managers/Heads of departments (x6) focused upon KPIs across finance, reach and quality.

• CRM (Salesforce)

  • General Salesforce administration

  • Collaborating with all departments to ensure user needs are met

  • Modifying salesforce system to meet user needs

  • Setting up reports

  • Setting up dashboards

  • Training & ongoing support of salesforce users

  • Monthly housekeeping & support meetings with each department

• Policy

  • Creation and maintenance of Policy creation & update process

  • Monthly policy work planning with executive assistant

  • Management of controlled documents

  • Creation of new policies

  • Update of existing policies

  • Training staff on policies

• Procedure

  • Creation and maintenance of procedures based on policy requirements

  • Training staff on procedures

  • Delegation & accountability of staff holding actions

  • Domestic Abuse Procedure

    • Monitoring of the Support Request form

  • Additional responsibilities as required.

    • Improving procedures & ensuring all policies have adequate procedures to support them is a key area of improvement within Internal Operations, and additional procedure responsibilities will arise as policies move through the update process.

• Meetings & general staff responsibilities

  • Attendance at weekly casual social drop-ins (optional)

  • Attendance at All Staff meetings (monthly)

  • Attendance at Senior Staff meeting (monthly/quarterly)

  • Attendance at Trustee meeting as requested by Managing Director

  • Impact, Quality & Learning

    • Contribution to resources as requested

    • Engagement with internal learning resources

  • Policies

    • Follow all BE policies

Skills

• Highly organised

• Attention to detail

• Strong time management skills

• Strong administration skills

• Strong communication skills

• Personable, able to balance compassion and accountability

• Responsible

• Proactive

• Able to manage your own and others workload

• Able to deliver work in a timely manner

• Able to delegate and hold team accountable

• Consistent/good experience with;

  • Salesforce administration

  • Trello

  • Google sheets

• Previous experience in relevant areas;

  • Charity sector

  • Operations

  • Salesforce administration

Application Process

To apply for this role please send your CV and a cover letter.

Your cover letter needs to be a structured letter addressing your core strengths and experience for the role, and each of the key areas of responsibility (max 150 words per area);

• Charity operations management

• Reporting

• CRM management

• Policies

• Procedures

Please also demonstrate your values alignment with Beyond Equality (max 150 words)

Deadline: Please send applications by end of day 16th of October

Provisional timeline: Applications will be reviewed by the end of October, with interviews held wc 11th November.

Successful candidates will be invited to interview. There will be two rounds of interview, round 1) focusing on competency for the role, and 2) focusing on values alignment.

Equal Opportunities Statement 

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible. 

We welcome applicants with non-traditional educational backgrounds, and only ask for degree-level qualifications where this is absolutely necessary for a role. We appreciate the value of varied experience and fresh perspectives - if you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. 

We aim to share most interview questions and tasks five working days in advance of the interview to give applicants time to prepare, with extra time available for disabled applicants upon request. If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements - please reach out via the contact email address in the job pack for the role you are applying for and tell us what you need.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.

The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.

The key responsibilities of this role include:

• Leading on Risk Management administration projects
• Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
• Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
• Analysing data and statistics to assess seasonal performance of programmes and events
• Using standard Microsoft Office software to produce accurate reports and spreadsheets                               

We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.

Please see the full job description for more detail.

ABOUT CISV 

CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.

Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.

Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.

We are  seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.

IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.

What we do

We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.

We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.

We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.

Main purpose and scope of role

Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.

Duties and Responsibilities (to include but not limited to)

Leadership

· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.

· Take overall responsibility for the management and administration of IPWSO.

· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.

· Pursue close cooperation with, and accountability to, IPWSO’s members.

· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.

· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.

Governance

· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.

· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.

· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees

Finance and Fundraising

· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.

· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.

· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.

· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.

· Build relationships with potential donors and prepare funding proposals.

· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.

· Seek out and build new income streams.

Staff, Trustee and Volunteer and Committee Support

· Provide support to staff, trustees and volunteers to enable them to carry out their duties.

· Deputise for other staff members during periods of leave.

· Conduct annual reviews with staff.

· Participate in the recruitment of new staff as required.

· Provide support and advice to IPWSO committees and conference organisers.

Project Support

· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.

· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.

Person specification

Experience, Knowledge and Skills

Essential

Proficiency in English.

Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.

Ability to articulate a compelling vision to inspire others

Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.

Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.

Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.

Experience of managing budgets, financial planning, preparation of funding applications and report writing.

Experience of working with volunteers.

Desirable

Fluency in another language.

Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.

Knowledge / experience of PWS.

Willingness to travel internationally as needed to support IPWSO’s priorities.

An understanding of charity operations and governance structures in the UK.

Personal Attributes

Essential

Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.

Empathy for disadvantaged people.

Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.

Highly self-motivated and able to work on own initiative as well as part of a team.

Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.

Ethical leadership.

Resilience and determination.

Desirable

Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.