Communication Executive Jobs in Manchester
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Legacy Relationship Officer
We’re looking for an experienced and driven individual to join the Legacy Engagement Team within the Customer Experience directorate. If you are someone who shares a determination to increase the number of legacy supporters and steward them to safeguard future income, then apply today!
This is an exciting time for legacy giving at the charity, so join the team in this full-time, remote working role.
Position: CE340 Legacy Relationship Officer
Location: Home-based, UK, nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Full-time, 35 hours
Salary: Circa £34,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 2 February 2025
Interview Dates: Week commencing 10 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The team are determined to increase the prominence of legacies both internally and externally in order to grow and protect this important income stream, which accounts for over half of donated income.
To be successful in this role, you will be an exceptional team player, a strong communicator and an excellent relationship builder. We’ll need you to acquire and steward supporters through a legacy journey while optimising the value they bring to the Association in both gifts in Wills and affinity to our cause.
Key responsibilities will include:
• Providing outstanding, tailored supporter journeys and ensure legacy supporters have a stewardship plan that best suits their individual motivations
• Engaging with supporters at stewardship events, on the phone, and via email
• Event planning and management of legacy stewardship events
• Supporting the development of a robust legacy pipeline by identifying and cultivating leads, and by building relationships with existing legacy pledgers.
About You
Your experience in legacy fundraising / community fundraising / direct marketing / stewardship or running events will stand you in great stead, but most of all, we are looking for somebody who excels at building relationships and who shares ouar vision to make the Association the charity of choice when it comes to gifts in Wills.
You will bring to this role:
• Experience and understanding of working within a legacy/community fundraising or business development environment
• Experience of working as part of a high-performing team, achieving and exceeding targets
• Excellent networking and relationship management skills
• Excellent communication and presentation skills
• Proven ability to innovate and adapt your approach to meet the needs of different supporters
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying. Please note that only shortlisted applicants will be notified.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that this vital support can be provided.
The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.
The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Legacy, Community, Legacy Fundraiser, Community Fundraiser, Legacy Fundraising Officer, Community Fundraising Officer, Events, Events Fundraising, Events Fundraiser, Marketing Officer, Marketing Executive, Marketing Assistant, Direct Marketing Officer, Direct Marketing Executive.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking a highly skilled finance professional to perform this essential senior leadership, strategic financial and management position in our London headquarters. The approximate annual income for Internews Europe and its subsidiaries, of which the post-holder has oversight, is c. £20m.
The post-holder will report directly to the COO for Internews Europe. The post-holder will be a leader on matters of corporate financial strategy, inter-Alliance financial accounting, budget management, and overall accounting operations.
This is an exciting opportunity to drive systems and process improvements in corporate financial management and planning, whilst also ensuring the smooth running of the financial service centre of the organisation.
The Finance Director is a key member of the Senior Management Team (SMT) in London, in addition to other international management units.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Key Strategic Deliverables will include the following:
· Lead on strategic financial management of Internews Europe, promoting effective and efficient processes to ensure the financial health and sustainability of the organisation.
· Oversee and deliver on the statutory audit and delivery of the Annual Report and Accounts in line with UK charity requirements.
· Act as the focal point in all financial matters for the Internews Board of Trustees, Finance and Audit subcommittee and the Senior Management Team (SMT)
· Act as the primary Finance Team representative of Internews Europe in the relationship with Alliance partners, modelling and implementing improvements in the recording of financial data and transactions and improving financial reporting to the Programme Management Units.
· Ensure timely production of financial management information to key stakeholders across the organisation to enable informed decision making and alterations to existing plans where required.
· Co-ordination of the annual organisational budget preparation process and ensure effective budget oversight and management by project and department managers
· Promote strong collaboration with colleagues from Grants and Contracts and Development Teams to reforecast and test progress towards annual targets for income and expenditure.
· Ensuring professional and compliant delivery of all Internews Europe financial processes, to drive improvements in processes and ensure all staff understand and adopt such processes
Finance Department operations Specific duties with support from the Finance Team will include the following:
· Management of the Finance Team, providing effective leadership and creating an environment where Finance staff can learn and develop professionally
· Oversight of core accounting processes including cash-flow planning and management, accounts payable and receivable, and analysis of the balance sheet debtors and creditors
· Management of the relationship for resource sharing and associated accounting transactions arising with the other entities in the Alliance network to facilitate combined management/programmatic reporting when required, while ensuring sufficient financial controls to ensure distinct financial reporting and protection of separate legal entity status.
· Oversight of international banking processes (GBP and foreign currency, income and payments) and Treasury management to minimise organisational risk and negative foreign exchange valuations.
· Primary holder of the Banking relationship, including monitoring banking arrangements in international offices
· Co-ordinate the monthly payroll process with HR colleagues and the external payroll bureau
Oversight of subsidiary financial processes
· Currently Internews Europe has two subsidiaries, Internews International (II) based in France and Internews Media Development based in Ireland, currently dormant.
· Oversight of financial processes including relevant controls, policies and procedures
· Oversight of financial reporting in accordance with relevant GAAP and regulatory requirements.
· Monitor local regulatory requirements and ensure compliance with relevant tax and reporting and audit requirements
Key Stakeholder Engagement and Compliance
· Primary advisor to SMT of ramifications of strategic decisions, including financial, tax and other regulatory impacts
· Input to strategic development initiatives regarding appropriate application of donor funding mechanisms and utilization of subsidiaries.
· Ensure compliance with the UK regulatory regime and with the requirements of our principal funders and other supporters
· Lead responsibility for ensuring the maintenance and regular review of all statutory and best practice policies and procedures, staff training and socialization of changes
· Assisting the Programme teams with interpretation of donor compliance requirements, their translation into Internews Europe operational and/or financial procedures, and their effective implementation
Participation in global business operations leadership
· Collaborate with other members of the global senior leadership team for efficient operations and execution of the mission
· Collaboration with Information Technology and Solutions for effective implementation of software and other technology solutions, providing information and expertise and support for appropriate budgeting and expense allocation.
· Collaboration with Enterprise Risk Management and Security team regarding identification and mitigation of financial and other risks, as well as preparing policy and reports in accordance with Charity Commission guidelines
· Collaboration with People and Culture team to ensure appropriate labour regulations, Internews policies, procedures and financial controls are adhered to in the processing of payroll and other benefits; includes oversight and development of payments to employees and consultants working outside of the UK on Internews projects.
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
SUPERVISORY RESPONSIBILITIES
The Role carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities including training employees; managing, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
*Direct Reports: Deputy Finance Director and Finance Business Partner Lead
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The criteria below are the minimum necessary for effective performance in the post. The applicant must demonstrate how they meet each of them through the application form and, when necessary, through job-specific tasks and at interview.
· Experience of managing financial and management accounts processes, including annual accounts for UK charitable entities, audits and external reporting
· Experience in a management capacity within an organisation of at least similar size and complexity to Internews Europe
· Experience of liaising with and advising non-financial managers and
· Experience of line management and leadership
· Experience of being key Board contact and engagement point
· Experience of managing external professional and service provider relationships
· Experience of major multi-lateral and bi-lateral donor requirements
· Experience of managing the external reporting and/or compliance functions of a comparable size of organisation
· Experience of working in, or dealing with, developing countries and fragile states
· Good understanding of charity finance regulations and systems
· Professional qualification in finance or accounting
· Knowledge of UK SORP
· High degree of proficiency in Excel
· Knowledge of ERP (or equivalent), particularly reporting tools usage and functionality
Person skills / aptitudes
· A willingness and ability to adopt a hands-on approach to your work
· A contemporary, supportive and transparent approach to management and leadership
· Be comfortable working in a collaborative, highly diverse and mutually accountable environment
· Strong communication, liaison and interpersonal skills to work effectively with people at all levels, and represent the organisation
· Strong analytical, problem solving and creative thinking skills
VACANCY TIMEFRAME:
Deadline for applications: 05 February 2025
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected business hours are generally Monday through Friday from 09:00am to 5:30pm. We operate a hybrid working model with attendance in the London office nominally one day per week on average.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
Key information
Location: Bristol, Manchester, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: February 2025 (we are happy to work with you and your notice period)
Duration: Full-time, Permanent
Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12pm, 17th January 2025
The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role Summary
The Head of Sector Programmes plays a significant role in the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.
They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.
RESPONSIBILITIES
Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
PROGRAMME MANAGEMENT AND DESIGN
Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle.
Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.
Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes.
Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.
Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact.
Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team.
Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.
TEAM MANAGEMENT
Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.
Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.
Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.
Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.
SKILLS
The ideal candidate for Head of Sector Programmes should display these skills:
Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.
Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.
Strong ability to manage, coach and train teams.
Strong problem-solving skills and excellent organisational skills, to manage a varied workload.
Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
EXPERIENCE
To be successful, it is anticipated that you would have substantial knowledge and experience in:
Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.
Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.
Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.
Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.
Partnership management, in the corporate or charity space.
Working directly with key stakeholders to manage and grow a relationship and/or partnership.
Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.
Managing individuals at different levels, including managers, and providing coaching and training to teams.
Taking a lead on finding solutions to problems, within a fast-paced environment.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.
Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave.
Enhanced Parental Leave beyond statutory requirements for all team members.
3% Pension Contribution, this increases to 5% after 5 years of working with us.
Cycle-to-work and Tech buying scheme.
Monthly socials.
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Ethnic Minorities Network
Green Network
LGBTQ+ Network
Mindfulness Network
Parents and Carers Network
Socio-Economic Background Network
Ready to apply?
Applications close at 12pm, Friday 17th January. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
Equal Opportunities
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.