Communication Assistant Jobs
ALDER HEY CHILDREN’S CHARITY
Job Title: Community Fundraising Assistant
Reporting To: Running & Challenge Manager
Salary: £25,307 - £29,364
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
Job Purpose:
This is an exciting opportunity to join our dynamic Community Fundraising Team.
This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.
Key responsibilities:
· Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
· Manage the Community Fundraising email inbox.
· Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
· Manage the Community Fundraising shared drive and filing system.
· Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
· Manage the stock control of Community Event Resources.
· Audit and monitor the Charity collection boxes.
· Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.
· Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
· Manage the donor led event diary, providing appropriate resources where required.
· Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce)
· Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.
· Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
· Work alongside the Operations and Finance Teams to monitor income.
· Attendance at community fundraising events.
· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
· Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
· Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
· Any other reasonable duties as required by your line manager.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
How to apply:
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Tuesday 19th November 2024
Interview date (to be held at Alder Hey): Thursday 28th November 2024
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Permanent 0 Hour Contract (as and when required)£12.00 per hourLocation - Burnham On Sea We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.We are looking for a flexible Sessional Shop Assistant to cover our Burnham on Sea shop in times of annual leave and sickness cover. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.If you have what it takes to work hard but have some fun along the way, and support your Shop Managers to be the best, then this is the place for you!Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.We look forward to receiving your application.The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.This vacancy closes at midnight on Wednesday 20th November 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 6th November 2024.Interview date to be confirmed. IN2
28 hours per week however this is negotiable regarding less or more hours, over 7 days Monday to Sunday, hours/days to be agreed.
£23,436.25 FTE - £17,735.54 pro rata (pay review pending).
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Location: The Children's Society Shop, Tithebarn Street, Keswick, Cumbria.
We are looking for an Assistant Manager to work alongside the Shop Manager at our brand new shop in Keswick. Can you assist the shop manager in driving sales and work closely with staff and volunteers to deliver the best level of customer service? Have you got retail/management experience?
We are looking for someone who has the ability to lead, is friendly, positive, and has a "can do" attitude. It is important that you have good communication skills and can work with a diverse team of volunteers.
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is at midnight on Sunday 1st December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 20th November.
Interviews will be held on a date to be confirmed.
IN2
Salary: £37,602 - £41,780 per annum
Location: London
Join us in our efforts to end extreme poverty, whatever it takes.
A fantastic opportunity has arisen for a highly organised Executive and Governance Support Officer to join Concern Worldwide (UK) on a full time permanent basis.
About us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.
About the Role
Would you enjoy working in a fast paced environment coordinating projects and work flow to support Concern UK’s leadership in their delivery of strategic goals? We are looking for someone who has the ability to build relationships with our Senior Management Team in the UK and Dublin offices, with our Board of Trustees and amongst staff.
You will come with a proven skillset in your ability to organise, manage and prioritise work, maintaining confidentiality at all times with a strong command of written and verbal English together with excellent skills across the Microsoft Suite. If this role resonates with you, we look forward to receiving your application.
Previous experience in a similar role in the charity sector is desirable together with governance experience and an interest in international development and humanitarian response.
About You:
The ideal candidate will have proven experience preparing agendas, preparing papers and reports, minute taking, action follow ups. You will independently prioritise and plan a busy workload and have excellent interpersonal skills with the ability to communicate with a wide range of people and build strong internal and external working relationships. You will have excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. The successful post holder will be proactive and demonstrated understanding of the importance of maintaining confidentiality at all times.
Main duties & Responsibilities:
- Provide effective diary support & inbox management for the Executive Director
- Ensure the Executive Director is well prepared and able to execute their role effectively through support on briefings
- Prepare expense claims for the Executive Director
- In conjunction with the Executive Director, coordinate meetings for the Board, Audit and Finance Committee, Fundraising Committee, and Governance and Nomination Committee.
- In conjunction with Director Northern Ireland, coordinate CNI Board meetings
- Take responsibility for Trustee communications including the preparation, editing and dispatch of Board Papers, production of meeting minutes and recording action points. Produce and maintain rolling agendas.
- Track and update actions on governance issues for both Boards, i.e. signing of documents and declarations, producing letters of appointment, preparing Board papers on Trustee Issues and keeping the website updated.
- Control of Trustee information regarding GDPR and compliance standards
- Responsible for personal data collection and support for recruitment and induction process for new Trustees
- Co-ordinate SMT meetings; produce and update rolling agenda, prepare monthly agendas, circulate papers, coordinate presentations and maintain action logs.
- Ensure the availability of clear and accurate minutes of Board, SMT, ELT and other meetings where relevant. Ensure they are properly approved and filed.
- Coordinate Board and SMT Away Days
- Monitor and remind ED and SMT of key moments, deadlines and important tasks.
- Assist with collating information, editing and preparation of papers and presentations.
- Organise UK and international travel arrangements for SMT and board members on request.
- Prepare expense claims for Trustees.
- In consultation with the ELT, coordinate the timetable and logistics for all staff briefings.
- On an ad hoc basis, support SMT members in organising events and consultancies.
- On an ad hoc basis, support cross-organisational projects led by SMT members including documentation, planning and organising.
- Support the Compliance Officer with approved and final policies and other documents.
- Management London Info e-mail inbox
Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Please upload your CV and cover letter by 15th November 2024.
All candidates who are short-listed for an interview will be notified via email after the application deadline.
Candidates must be legally entitled to work in the UK at the time of application.
Concern reserves the right to close this role before the deadline.
The successful post holder will be required to complete a criminal records self-declaration form and complete a basic DBS check.
You may have experience in the following: Executive Assistant, Personal Assistant, Governance Officer, Board Liaison Officer, Senior Administrative Officer, Chief Executive Assistant, Trustee Relations Coordinator, Secretariat Officer, Operations Support Specialist, Project Coordinator, Executive Coordinator, Governance Administrator, Charity Sector Administrator, Senior Management Support Officer, Compliance and Governance Assistant, etc.
REF-217 754
Part time 28 hours per week over 7 days to include Sundays
£23,436.25 FTE - £17,735.54 pro rata with annual progression up to £23,696.84 FTE - £17,932.74 pro rata
*Location - Herne Bay (new shop opening)*
We offer many enhanced benefits including; 28 days holiday a year pro rata - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our new Herne Bay shop.
Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service, come and join us from the beginning in opening our new Herne bay shop!
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is midnight on Friday 29th November 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 15th November 2024.
Interviews will be held on a date to be confirmed.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
IN2
Assistant Project Lead
Job reference: REQ002196
Salary: £28,200 – £30,000 dependent on experience
Contractual hours: 37.5
Basis: Full Time
Region: Peterborough
Closing date: 14 November at midnight
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
We always appoint on merit, and we are open to discussing flexible working options.
The Role
United Learning is a group of schools that aims to provide an excellent education and improve the life chances of all the students that we serve. We have embarked on an ambitious transformation roadmap which aims to ensure that teachers have the right tools to teach, that pupils are enabled to develop their learning independently and that the organisation is designed for efficient delivery and structured for growth.
In this role, you will work in a supportive and high-performance team responsible for a significant programme of change across all our schools. You will report to the Head of Transformation Projects and work closely with the Chief Transformation Officer and the wider Transformation Department.
As a team, we prioritise transferable skills and attitude over specific project management experience and are open to applications from career starters as well as those looking to change careers. Our aim is to utilise technology to innovate and ensure our processes and operating approaches are efficient and scalable as we continue to grow our network which means most projects will have a digital element, so the right candidate will be comfortable with technology and eager to learn and ask the right questions.
About you
To succeed in this role, you must be:
· Passionate and committed to improving the lives of young people.
· Organised and have the ability to manage competing priorities whilst working at pace.
· Confident in working with a diverse range of stakeholders, including specialists in their field.
· A team player with strong communication and collaboration skills.
· Adaptable and skilled in problem solving.
· Intellectually curious and committed to continuous improvement.
· Competent in the use of Microsoft applications including Outlook, Word and Excel.
United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity.
Rewards and Benefits:
· 26 days holiday.
· Competitive salary.
· Contributory pension scheme, meaning we will save together for your retirement.
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Health cash plan including GP Line.
· Over 250 employee exclusive benefits through our partners Perkbox, including access to discounted cinema tickets, holidays and gym memberships, car leasing and Cycle2work schemes.
· Continuous Professional Development options tailored to your needs.
· A supportive and collaborative team located across the country.
We are open to requests for flexible or part-time work and we encourage open and regular conversations about work-life balance.
For more information
For any queries relating to the role or your application, please email Anna Cannizzaro (Head of Transformation Projects)
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
0 Hour Contract (as and when required)
£12.00 per hour
Location - Please note this a peripatetic role so the successful candidate will be required to work at multiple locations. These are the Newark, Sutton, New Ollerton and Retford Shops
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for a Regional (Peripatetic) Sessional Shop Assistant to cover four of our shops in the Nottinghamshire/Derbyshire areas. These shops are the Newark, Sutton, New Ollerton and Retford shops and you would need to have access to your own transport or if not there would be a requirement to use public transport to fully cover these shops. All travel expenses would be covered.
Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Managers to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Friday 29th November 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 15th November.
Interview date to be confirmed.
IN2
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Our policy, evidence and influencing team is a leading voice creating and advocating for policies that improve the lives of people affected by breast cancer.
In this role, you’ll support the work of the policy, evidence and influencing team, by providing administrative support, co-ordinating cross-team projects and monitoring key developments in the political and policy landscape.
You’ll also work across the team to help conduct research, identify policy priorities and find impactful ways to deliver our key messages to political, policy and public audiences.
About you
We’re looking for someone with great organisational skills and the ability to support and co-ordinate projects across a busy department. Someone who’s a strong communicator and can manage their time effectively across a range of administrative responsibilities. You’ll be skilled at undertaking research and creating high-quality content for different audiences.
You’ll have an interest and enthusiasm for the work of the policy, evidence and influencing team, and the ways we make a positive impact. This role will suit someone who is a keen learner that works well in collaboration with others and supports Breast Cancer Now’s values.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on 18 November
Interview date: Week commencing 2nd December
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,500 + generous non-contributory pension, 25 days annual leave (excluding bank holidays)
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- To be responsible for accurate cleansing and administration of our recruiter database.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, both verbal and written
- Detail oriented
- Organised, proactive and a good problem solver
- A great team player with a positive attitude
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
Please note, phone interviews will not begin until the week commencing the 18th November 2024.
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations.
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK and live within a commutable distance to Norbiton, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our Support Care Team in either our Glasgow or London office to provide our donors and fundraisers with excellent supporter care.
You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.
This is a full time, fixed-term position for 12 months.
Your responsibilities
- Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.
- Identify opportunities to steward and maximise the lifetime value of supporters.
- Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.
- Ensuring mailing preferences are applied to donors' records on our database.
- Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits, including:
- a unique, experiential induction based in one of our centres
- a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.
Please see our website for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world
where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Your role in our mission…..
To ensure we can continue our important work, our Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of our activity within communities across the UK and community fundraising has been invested in. It's an incredibly exciting time to join the team. We have a lot of ambition and just need the right people to join us who can help us realise that.
Our Fundraising Assistants are often the first contact families using our services have with the fundraising side of the charity and as such hold the key to starting off amazing relationships with potential fundraisers.
Key Accountabilities:
- Record, bank, and process income according to Marie Curie policies.
- Maintain accurate financial and supporter records.
- Comply with Marie Curie policies, procedures, and legal requirements.
- Provide administrative support for core fundraising activities.
- Provide administrative support to the Fundraising team.
- Event Coordination and Public Fundraising Support
- Support the team by making welcome and stewardship calls.
- Use the fundraising database to manage and develop supporter relationships.
- Provide stewardship to "Fundraising My Way" participants, local groups, third-party event organizers, and trekkers.
- Collaborate with Community Fundraisers to identify partnership and funding opportunities.
- Organise and book collection sites and permits.
- Contact volunteer collectors and distribute collection materials.
- Ensure all records and follow-up actions with volunteers and collection sites are completed.
Skills:
- Good verbal and written communication skills
- Excellent people and customer service skills
- Understanding of general office systems and procedures
- Able to engage with supporters and families in support of their fundraising activities
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: 24th November 2024. We encourage early applications as we may start interviewing prior to the deadline.
Salary: £22,888 per annum
Contract: Permanent
Based: Based within the regional Fundraising Office or Hospice
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
You will be a Youth and Wellbeing Practitioner or an Assistant Psychologist who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to develop their skills in youth and community work and/or working towards a qualification (degree equivalent) in Youth Work, Social Work, Therapeutic Practice, Clinical/Educational/Forensic/Counselling Psychology.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.
You will be working in one of three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in. This is a great opportunity if you are interested in therapeutic practice, and developing or using your therapeutic skills alongside the area of social action.
*Please note, if you are applying as an Assistant Psychologist, you must have an undergraduate degree in psychology as per the British Psychology Society guidelines.
The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.
Interviews will take place on Tuesday 3rd December 2024.
The client requests no contact from agencies or media sales.
Are you passionate about dogs and their welfare? Do you have successful experience in political campaigning and policy research and development?
We are recruiting for a Senior Public Affairs Officer to lead on the planning, coordination, and implementation of Dogs Trust’s political engagement in the UK.
About this role:
As Senior Public Affairs Officer, you’ll:
- be responsible for implementing our Public Affairs programme, which includes coordinating political activities and responses, drafting and updating our manifestos,
- organise and attend political events, such parliamentary receptions, briefings, and politician visits to our rehoming centres across the country,
- identify opportunities for our work to be amplified by media/social media coverage, to ensure that our message reaches as many decision makers as possible,
- represent Dogs Trust at external meetings and events, ensuring our positions are represented at all times.
About you:
To be successful in this role, you’ll need demonstrable experience in public and parliamentary affairs, with an in-depth knowledge of the political landscape in the UK, including the working of Westminster, Whitehall, and the devolved administrations. You’ll also need proven experience of political campaigning and lobbying, working on policy research and development and excellent interpersonal and communication skills, with the ability to influence and negotiate.
Please note, Dogs Trust is a wholly independent organisation, free of association with any political party. Our independence is critical, as it allows us to pursue our mission to campaign on dog welfare issues, on behalf of the UK’s dogs and their owners. For our public affairs roles, the ability to display political neutrality in the public eye or when working with MPs is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purposeful Ventures aims to create a fairer society where all young people thrive. We are the UK’s leading charity for researching, incubating, launching and scaling initiatives and funds that tackle issues across education and society, from cradle to career, creating wide-spread system change and providing young people opportunities in education and beyond.
The HR and Team Coordinator will help ensure that Purposeful Ventures runs smoothly and efficiently.
You’ll work most closely with the Head of People, helping her to keep all of our HR administration in good shape and making sure that current and prospective staff are informed of and supported through HR matters across the employee lifecycle. You will also work closely with the COO and wider operations team to support the overall smooth running of Purposeful Ventures, from making sure we have a pleasant and productive physical office space to helping to maintain our digital files and CRM, to minuting meetings and supporting with finance administration.
This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions.
The HR and Team Coordinator will be organised and will have fantastic attention to detail, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You’ll enjoy working flexibly and collaboratively and forming strong relationships within Purposeful Ventures and beyond.
Responsibilities and duties
Provide effective and efficient HR administration throughout the employee lifecycle for both Purposeful Ventures and its incubated ventures and funds, including:
- being the first point of contact for the HR mailbox;
- managing employee onboarding and offboarding processes;
- coordinating all HR admin processes;
- upkeep of the HR Information System, CharlieHR; and
- administration of all recruitment procedures from job application to appointment, using Team Tailor.
Contribute to the efficiency and effectiveness of the Purposeful Ventures Team, by providing team coordination and administrative support, including:
- being the first point of contact for general enquiries;
- managing the team calendar;
- supporting the external IT services contractor;
- providing research and administrative support to the COO;
- ensuring the efficient management of CRM information, team and project documents and templates; and
- minuting incubated ventures’ project board meetings as needed.
Ensure that the Purposeful Ventures team has a pleasant and productive working environment by:
- supporting the operations team to make the Purposeful Ventures office a pleasant, productive, inspiring environment for staff and contractors to work and collaborate;
- keeping the Purposeful Ventures office well stocked with agreed supplies;
- managing the day-to-day coordination of the office and office visitors; and
- monitoring office IT equipment, ensuring items are working well and repaired swiftly and that staff have access to the facilities they need.
Contribute to the smooth running of our finance processes, providing support to finance staff including mailbox monitoring and expenses submissions.
Key requirements
This role will suit someone who enjoys administration and making things work well for staff and clients, and delivering efficient customer service both internally and externally.
We are particularly interested in candidates with prior experience of HR administration.
The successful candidate will have:
- A commitment to and interest in Purposeful Ventures’ mission
- Experience in HR administration and office coordination
- Experience of handling and managing confidential data
- Excellent administration skills, detail orientated and systematic with the ability to multi-task and prioritise work to meet deadlines
- Excellent communication skills, both written and verbal, with the ability to adapt communication styles to the situation and audience
- Excellent numeracy skills
- Demonstrable commitment to and experience of implementing and improving systems and processes
- Experience using a CRM
- Experience working in a fast-paced working environment and/or a growing organisation
The client requests no contact from agencies or media sales.
For over 900 years Tewkesbury Abbey has stood as a spiritual, cultural and heritage resource for the town, region and nation. We are now investing to double visitor numbers and to safeguard this heritage for future generations.
As Head of Marketing and Events you will play a key role in shaping and delivering these plans. As the first tranche of our new investment, you will be in at the ground floor and will oversee the growth of your marketing team, as we deliver on these plans. This is a unique opportunity for a creative marketing professional. The successful candidate will be a flexible team player who is looking for an exciting new challenge and the opportunity to shape the next chapter in the life of the Abbey.
Deadline for applications: 9am Friday 15th November 2024
Interviews: Monday 25th November 2024