Communication Assistant Jobs in Nottingham, Nottinghamshire
Are you a highly organised person with outstanding customer service skills looking for a role where you can make a difference? This could be the role for you!
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for two Fundraising Administrators to join our dedicated fundraising team.
These are incredible roles at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
We are looking for a Fundraising Administrator (High Value Giving) and a Fundraising Administrator (Individual Giving).
What you will do:
You will play an important part in the smooth running of our fundraising teams and delivery of income targets by providing administrative support to our Head of Fundraising and fundraising managers. You will manage general administrative duties such as the daily banking process, printing and sending letters and managing database records as well as monitoring key email mailboxes and incoming telephone calls from donors and supporters. Please see below the specific areas of focus for each role:
Fundraising Administrator (High Value Giving)
Your focus will primarily be in support of the High Value Giving and Trusts and Grants team; where alongside general administrative duties, you will support the Trusts and Grants team with research into potential funding opportunities and support with writing and submitting funding applications. You will be responsible for coordinating the charity's dog sponsorship scheme in collaboration with the puppy department and with a keen interest in writing you will draft sponsorship updates and thank yous to supporters and donors.
Fundraising Administrator (Individual Giving)
Your focus will primarily be in support of the Individual Giving and Database team; where alongside general administrative duties, you will provide support in keeping our customer relationship data accurate and up to date by running regular checks and data cleansing exercises. You will also support with data analysis to provide insights on our supporter bases and act as a key point of a contact for staff using databases and other relevant software.
What we\'re looking for:
• Excellent relationship-building and communication skills.
• Good administration skills, including record keeping and database management.
• Ability to plan, prioritise and meet deadlines.
• Confidence in communicating via phone, email and other communication streams.
• Excellent customer service skills.
• Strong IT skills (Microsoft packages).
• Excellent numerical skills.
• Experience using data management tools and techniques including Microsoft Excel. (Individual Giving)
• Good written skills, with the ability to produce engaging and high quality written communication. (High Value Giving)
You will be a proactive, personable, and self-motivated professional who is able to work as part of a team and on your own initiative. You will be driven to achieve deadlines to a high standard with flexibility and adaptability. You will be compassionate, empathetic, and diplomatic. It may be advantageous, but not essential, for you to have experience using Salesforce CRM.
We can offer you:
• 25 days holiday, plus bank holidays
• Salary exchange pension scheme
• Charity sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
Both roles benefit from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire with hybrid/flexible working opportunities available. Regular site-based working is essential to undertake key tasks such as printing, banking, and posting. Some travel will be required to support with fundraising events.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates during the advertising period; we reserve the right to close this advert before the closing date should we find a suitable candidate before then. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews will take place online (via MS Teams).
Second interviews will take place at our National Training Centre, Osgathorpe, Leicestershire.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Location: National Training Centre, Osgathorpe, Leicestershire (hybrid)
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £22,308 - £25,833 per annum (depending on experience)
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.
You may also have experience in the following: Database Base Administrator, Data Entry, Fundraising Administrator, Sales Support Administrator, Sales Administration, Office Assistant, Administration Assistant, Charity, Charities, NFP, Not For Profit, etc.
REF-217 230
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for a qualified and experienced Accountant to strategically lead and develop the finance team of Mind in Enfield and Barnet.
The role will:
- lead on managing financial sustainability and the assets of the organisation
- ensure compliance to all law and regulation relating to charity finance
- support the CEO in ensuring the effective governance of the organisation
Duties will include working closely with the CEO and senior leadership team on developing the organisation and managing change to sustain and grow the organisation. The successful candidate will also work with the team on potential new funded projects, inputting into proposal/bids. They will provide financial oversight of bid preparation and business development opportunities, and have a strategic overview and management of the finances for all service projects and levels of staffing to sustain projects and growth for the organisation.
Finance duties
- Work with the CEO to ensure good financial practices in place and bring to the immediate attention of the CEO, SLT, the Finance & HR Committee (FHRC) and Trustees, as appropriate, any and all areas of financial and risk control.
- Manage the overall financial strategy, preparing 3-year plans, budgets, forecasts & monthly management accounts which are prepared accurately and delivered in a timely manner.
- Produce and monitor a cash flow forecast and highlight any risks to the organisation.
- Monitor and explain variances and ensure timely action to correct any issues.
- Together with HR, prepare monthly payroll instruction, check payroll and organise timely payment. Work with HR, to ensure HR documentation is consistent with payroll and forecast.
- Ensure all sales and purchase transactions are processed in a timely and accurate manner. Work with SLT to ensure necessary in place contractual and purchase order documentation in place for income.
- Maintain accounting controls and implement policies and procedures which meet the requirements of SORP and ensure a secure and confidential financial system with appropriate backups.
- Manage financial audits including all necessary preparatory work and interface with auditors.
- Identify areas for financial process improvement and streamlining.
Education & Qualification
- Educated to at least degree
- Qualified accountant (CA, ACCA or CIMA)
This is a part time position, (14 hours per week), based remotely. You will be expected to attend Barnet (N12) and Enfield (N9) offices when necessary.
Candidates must have a minimum of eight years’ experience of working as a qualified accountant
Please apply with your CV and covering letter.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.
Location: Remote
Contract type: Fixed Term, 1 Year
Salary: £60,000 per annum
Hours: 37.5 per week
Closing date: Sunday 27th October 2024 at 11:30pm
Please note, we are actively interviewing for this role and we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you passionate about driving HR excellence and delivering top-notch customer service? Do you have extensive HR leadership experience? Then join Shelter as an Senior Consultant - HR Specialist and join our fight for home.
About the role
In this role, you'll be at the forefront of shaping and implementing strategic and operational HR processes that enhance employee experiences and operational efficiency. You’ll work closely with the HR Leadership Team to provide expert advice on employee relations, pay and reward, case management, and more.
Your key responsibilities will include coaching and supporting HR staff and senior managers through complex employee relations cases, as well as advising on pay and reward strategies. You’ll lead process improvement initiatives to ensure our HR systems are effective, consistent, and aligned with Shelter’s policies. Additionally, you’ll play a critical role in data reporting, identifying HR trends, and making recommendations to continuously improve our service delivery.
About You
To be successful in this role, you'll need to bring significant experience and deep expertise in Employee Relations and UK Employment Law, with a proven track record in managing complex cases. You should have exceptional stakeholder management skills, as well as experience in reviewing and implementing HR policies and procedures.
With MCIPD qualifications (or equivalent experience), you’ll be able to confidently guide our HR team and managers through the employee relations cycle, pay and reward challenges, and the nuances of HR data reporting. Your strong communication skills, both verbal and written, will be essential in helping diverse groups understand and navigate HR practices and policies.
We’re looking for someone who is not only knowledgeable but also resilient, proactive, and able to thrive in a fast-paced environment. If you have experience in assessing and improving HR processes, a passion for continuous learning, and a commitment to supporting and developing your HR team, then you could be the perfect fit for this role at Shelter.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
About the team
The Strategy Enablement directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Led by the Director of Strategy Enablement and four Assistant Directors.
We do not see our support functions as merely transactional, but we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement, ensuring you cover the 8 'About You' points in the job description.
Please provide specific examples and demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.