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If you love involving your colleagues and local communities in feel-good fundraising and enjoy seeing your endeavours translate into transformations in patient care and colleague wellbeing, then this is the job for you!
LSCft Charitable Fund is the charity linked to the Trust which covers donations for patients, service users, carers and colleague’s wellbeing.
The post is an important link between the Trust and the local community, facilitating fundraising across corporate and public initiatives, stakeholder and corporate giving and launch our corporate and sponsorship opportunities to local businesses as part of our fundraising plan.
Due to our expansive geography, many of our colleagues who work here are also residents, families of service users and patients, carers for their loved ones and may be service users themselves. Their wellbeing is essential. Raising funds for the Charity will include looking after and enhancing their wellbeing.
You will require experience of fundraising, bid writing and charity law and display considerable energy and enthusiasm to inspire colleagues, patients, service users, families, visitors and the local community to choose LSCft as their preferred charity in Lancashire and South Cumbria.
You will also work with local businesses, colleagues and volunteer networks to develop fundraising initiatives, activities and events. You will ensure that fundraising ideas and high profile events are in place to generate funds to desired targets in the first year of launch.
The ideal candidate will have an outgoing personality, extensive fundraising experience and proven ability to create plans, strategies and income across different platforms. You will be a keen people person, be good at motivating, influencing and encouraging charity activities and be confident in your approach and able to work with minimal supervision, taking ownership in this role as our expert in the field of fundraising.
We are seeking an experienced and dedicated People professional to join our HR team as a Head of People & Development.
The postholder will be tasked with overseeing the operational delivery of the HR service within the Students' Union, with a headcount of 87 Non-Student and 145 Student staff, ensuring they are providing a high-quality service covering areas such as recruitment & selection, onboarding, performance management, learning & development, reward and remuneration (including payroll) and employee relations.
This role is being supplemented by a Director level post to take on strategic responsibilities, however the post holder is expected to influence how the service functions and will have the opportunity to recommend improvements to overall service delivery.
The role holder will also be expected to realise benefits achieved through the continued implementation of an HR information system designed to streamline processes and automate transactions.
Summary of Key Responsibilities:
1. Develop and implement HR systems and processes aligned with the organisation's overall goals.
2. To support the organisational culture to promotes inclusivity, engagement, and high performance.
3. Oversee HR operations including recruitment, performance management, training and development, compensation and benefits, employee relations, and HR compliance.
4. To support managers in addressing cases related to dispute resolutions, disciplinaries, grievances, absence, performance, and redundancy.
5. To deliver appropriate learning and development activity aligned to the overall learning plan.
6. To manage the payroll bureau service.
In order to gain a better understanding of the role, please check our Job Pack which contains the essential criteria and person specification.
About you:
You must have:
- Significant HR management experience, with a proven track record of success.
- Extensive knowledge of HR principles, including UK employment legislation.
- Strong people management skills.
- Excellent interpersonal and communication skills.
- Strong problem-solving and decision-making skills.
- Ability to maintain confidentiality and act with discretion and integrity.
You ideally have:
- Professional HR qualification, such as CIPD.
- Experience in change management and organisational development.
- Experience in pay and reward.
- Proficiency in HR software management.
About us:
King's College London Students' Union (KCLSU) is an independent charitable organisation that works to further the interests of approximately 36,000 students at King's College London. KCLSU offers a fun, social and flexible work environment attracting talented professionals who want to make an impact on a diverse student body.
We welcome you to join us.
Benefits of working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts at KCLSU venues
- Wellbeing allowance
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to KCL Libraries
Our commitment to Equality, Diversity and Inclusion:
At KCLSU, EDI is at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e.a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure. Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Job Purpose and Key Responsibilities
The Director of Programmes, Policy and Advocacy is a senior leadership and strategic role within CIUK.A key member of CIUK Senior Leadership Team (SLT) with overall responsibility for the programmes, policy, and advocacy.The role is responsible for providing leadership to the directorate, contributing to the development and implementation of organisational Strategy, raising income from FCDO and other institutional donors, contract delivery and compliance, and safeguarding focal point on the leadership team. The postholder will provide expert support and advice to the CEO, the Board and the Impact and Transformation Sub-committee of the Board across programme, policy, and advocacy. Together with fellow SLT members the Director has collective responsibility for the delivery of the CIUK strategy, ensures effective cross organisational work to this end, and ensures CIUK becomes a great place to work, supporting an anti-racist, feminist, diverse and inclusive organisational culture.
Within the confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy, and operations within the CARE International confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, the post holder must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor, and have the ability to influence senior donor counterparts. They must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
Why work for us?
The Programme, Policy and Advocacy Department is at the very centre of CARE International UK (CIUK) new strategy ‘Women leading change in times of crisis’, as it is the engine room for our programme impact. It is also driving the thought leadership around how to change our role to promote greater local leadership of CARE’s work, and support women’s voice and leadership in climate and humanitarian action.
Whilst our extremely capable permanent Director of Programme, Policy and Advocacy takes a break to welcome an addition to her family, we are seeking an exceptional leader to be part of the Senior Leadership Team of CARE International UK (CIUK).After a period of challenge and transition we are in a stronger position. You will be joining the UK team at an exciting time as we make real, and accelerate delivery of our new strategy, and build solid working relationships with the new Government.
About you
Your experience of leading a significant programme function within the international development and humanitarian sector is essential.You will also have experience of working with FCDO, growing institutional income, and overseeing a significant portfolio of grants and contracts.You will have deep knowledge of feminist and locally led approaches to development, some experience of advocacy and policy making, and a passion to put women and girls at the heart of development.Your strategic leadership, inspiring people, effective financial, and change management experience, will come together to make you a strong candidate to lead this circa 50 person team with over £200m under management. Previous experience within the CARE confederation would be welcomed.
About the role
The Director of Programme, Policy and Advocacy is a senior and strategic role and a member of the Senior Leadership Team (SLT) with overall responsibility for providing leadership to the directorate and contributing to the development and implementation of organisational strategy and effective cross-organisational work.
The role provides expert support to the CEO, the Board and the Impact and Transformation Sub-committee of the Board. Within the CARE confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy and operations within the CI confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, you must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor and have the ability to influence senior donor counterparts. You must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please contact CARE International UK.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
The client requests no contact from agencies or media sales.
Exeter Students’ Guild
Head of Organisational Development
Salary: £53,000 to £60,000 (pro-rated)
Location: Exeter
Contract: Permanent – between 21 and 35 hours per week (our preference is 0.6 FTE, 21 hours; however, we are open to exploring a range of working patterns)
Are you a values-driven organisational development professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission.
About the Students’ Guild
We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following:
• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected.
Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas.
About the Role
As the Head of Organisational Development, you will be a key member of our Senior Management Team, supporting the CEO and elected Officers in shaping the Guild's future.
We are looking for someone who:
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Leads and manages initiatives spanning People, Culture, Operations, IT, facilities, and Health and Safety.
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Empowers and collaborates with Guild managers, dedicated to our Business Partnering model and fostering strong university relationships.
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Cultivates a culture that prioritises outcomes and people, guided by our charity-based values, and is focused on removing barriers for students.
The Guild offers an excellent benefits package, including 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, well-being days, discounts via Perkbox and up to 6% employer pension contributions.
The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
How to apply:
Key Dates
Closing Date: 12 pm on Monday 19th August
First Stage Interviews (Remote): Wednesday 4th September
Final Interviews (In-person): Wednesday 11th September
Please click on ' How to Apply' to view the Candidate Information Pack with the link to apply for this role.
For an informal conversation about the role and application process, please get in touch with Nida Ashraf at Atkinson HR Consulting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Food Chain exists to ensure people living with HIV in London can access the nutrition they need to get well, stay well and lead healthy, independent lives. We deliver meals, groceries and formula milk, run cookery and nutrition classes, and hold twice-weekly communal meals for some of the most vulnerable and isolated people living with HIV in London.
We are the only HIV Nutrition specialist charity in the UK: we exist at the intersection between HIV, food poverty and social isolation. Everyone accessing our services is referred by a health or social care professional who has identified that they are experiencing crisis. Each person receives a personalised Dietetic Assessment from one of our HIV Specialist Dietitians, designed specifically to meet their needs. By offering a tailored package of support, at the appropriate time, we help people to lead healthy, independent lives.
The Director of Income Generation & Partnerships, along with the Director of Services & Development, lead the organisation's small staff team to deliver vital services to an average of 500 people every year. The Director of Income Generation is a vital link in The Food Chain, ensuring income is secured to enable the delivery and sustainability of all our services and activities, and setting the organisation’s strategic direction for the achievement of our charitable purpose.
Since we were formed on Christmas Day 1988, The Food Chain has delivered food services to people living with HIV every week since. We were founded by volunteers, and are proud that volunteers are still key to the deliver of our charitable services. The Food Chain family is vast - it’s not at all uncommon for us to be out fundraising and someone run up to us with a shout of “Food Chain! I volunteered for you in 1994!”
Position: Director of Income Generation & Partnerships
Responsible to: Board of Trustees
Location: Flexible and remote working is offered to all staff. We have an office in Caledonian Road, London, and we deliver some services in Stepney Green. We envisage this role being hybrid.
Hours: 37.5 hours per week (full-time), core hours of 9.00am–5.30pm but flexible working hours will be considered.
Salary: £42,436 per annum
Annual leave and benefits:
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25 days annual leave (not including bank holidays)
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Company pension scheme with matched contributions of 5% after probationary period of 6 months
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Health benefits scheme
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Long service leave entitlement after 2 years of service
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter about your relevant skills and motivation.
We are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Closing date: 14th August 2024.
Purpose:
- To ensure income is secured to enable the delivery and sustainability of all Food Chain services and activities.
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Along with the Board of Trustees and the Director of Services and Development, to set the organisation’s strategic direction and build strong and sustainable external partnerships for the achievement of our charitable purpose.
Key Activities & Accountabilities
Strategic Management
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Contribute to the development of The Food Chain’s strategic and operational plans and ensure income is secured for their effective delivery in line with all relevant legislation, best practice and The Food Chain’s values
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Work collaboratively to develop this role as the needs of the organisation and its services users change over time
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As part of the Charity’s Senior Management Team (SMT), lead in the overall day-to-day running of the charity, including directly reporting to and attending meetings of the Management Committee
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Represent The Food Chain in public, both within the sector and externally
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Identify and manage financial risks
Income generation and development
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Research, prepare and submit applications for core and project funding to Charitable Trusts and Foundations, corporate bodies and other partners as required to meet the charity’s core purpose
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Maintain and develop positive relationships with existing Trust funders ,donors and other supporters of The Food Chain as appropriate
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Ensure that record keeping relating to all fundraising activity is accurate, up to date and timely, using Salesforce CRM
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Ensure that all necessary reporting to all funders is of a high quality and submitted in a timely manner.
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Maintain a realistic pipeline of existing and potential applications for all funding streams
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Develop and implement fundraising initiatives to increase support from, and enhance our profile with all potential donors, including corporate partners and individuals
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Research potential commercial partners and provide a planned approached to pursuing and executing a full offer of fundraising opportunities to engage corporates.
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To provide support to the trustee lead Corporate and Individual donors fundraising group
Financial management
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Lead on the day-to-day management of all financial operations, including forecasting and the annual planning and budgeting process, working closely with the SMT and Trustees
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Provide sound financial advice to the SMT and Trustees also assisting with strategic planning, forecasting, projections and service models for the charity and any trading activities.
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Ensure that The Food Chain makes the most of financial opportunities and works with challenges effectively as they arise in order to meet priorities and fulfil our charitable purpose
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Monitor cash flow forecasts and the budget against actuals and bring any major variations in budget expenditure for discussion to SMT and the Operations Working Group in a timely manner
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In liaison with our external provider, prepare monthly I & E reports, and quarterly management accounts for the SMT and Board of Trustees
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Write, review and update finance policies and procedures as and when required
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Lead on the annual audit process and ensure it is carried out effectively and in a timely manner
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Provide line management of the financial administrator role
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Supervise and review all accounting records processed by financial administrator
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Authorise the payment of suppliers on a monthly basis and as needed
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To support the Director of Services in their management of the monthly payroll and pension submissions and carry out administration as needed
Communications and external relationships
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Develop, as appropriate, The Food Chain’s public profile, and influence and foster good relationships through liaison with statutory, voluntary and private bodies, Food Chain members, volunteers, patrons, supporters and the public.
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Develop partnerships and relationships with external organizations and stakeholders for the furtherance of The Food Chain’s strategic goals
Person Specification
Essential Skills and Experience
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Track record of engaging and generating income from Charitable Trusts and Foundations
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An understanding of different fundraising revenue streams and how they contribute to charitable objectives
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Driven and energetic, motivated by achieving financial targets
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Relationship management experience
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Highly organized and technically competent (Word, Excel, PowerPoint, Salesforce)
Desirable Skills and Experience
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Experience of public speaking
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Experience of planning and running events
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Understanding of corporate social responsibility and experience of income generation through corporate engagement
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An understanding of the needs of people living with HIV
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Financial literacy with experience of tracking income and expenditure
Personal Qualities
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A strategic and creative thinker
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An excellent communicator, both verbal and written
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A problem solver with a flexible, practical and ‘can do’ approach
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A strong and persuasive negotiator
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Positive, resilient and supportive
Please submit a covering letter of no more than 2 sides of A4 specifically addressing the role description and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Digital Marketing Manager, you will be responsible for the digital marketing strategy and all marketing activity for The Lullaby Trust. The post holder will lead a team to deliver all digital marketing activity and focus on continually developing our digital marketing and digital brand presence to achieve our organisational objectives.
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.
We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.
At Future Woodlands Scotland our mission is to restore threatened woodland habitats, enhance urban green spaces and support research and innovative thinking. Our aim is to help create a Scotland where trees and native woodlands are thriving for wildlife, communities and climate.
We have successfully completed a three-year pilot, raising the profile of native woodland restoration and creation in Scotland and embarked on a new £10 million programme to improve Scotland’s cities through urban forestry. We now have bold ambitions to scale up our work across Scotland by developing new and innovative ideas and approaches that have the potential to significantly enhance and expand Scotland’s native woods.
As Fundraising Manager, you'll lead the development and delivery of our fundraising strategy. You'll play a vital role in enabling our growth and building on our successes so far through building and nurturing trusted relationships.
Interviews will be held on 9th September 2024 either in person in Edinburgh or online.
This post is home-working (preferably from Scotland).
The client requests no contact from agencies or media sales.
PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK
We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:
- developing and implementing service strategies and plans
- acting as the designated safeguarding lead
- driving equity, diversity, and inclusion internally, and in the way we deliver our work
- collaborating on service evaluation, measurement and reporting
- liaising with funders and supporting fundraising efforts
- representing CAAS externally
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary £50k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.
The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.
The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities – Strategic and Organisational
· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.
· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations
· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.
· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.
· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.
· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.
Key Responsibilities – Impact
· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.
· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.
· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.
· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.
· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach
· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.
Key Responsibilities – Operational Management
· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.
· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.
· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.
· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.
· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.
· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets
· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.
· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.
· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.
Key Responsibilities - Financial
- To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.
- To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders
- To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.
- To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.
- To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.
- To understand the funding requirements of all projects, and ensure projects happen on time and within budget.
Key Responsibilities - Relationship Building
- To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users
- To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.
- To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management
· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.
· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.
· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.
· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.