Client Service Manager Jobs in Nottingham

EDI Intern (Equality, Diversity and Inclusion) 

Salary: £21,840 per annum  

Location: Home-based (with travel to the Newark office and other Trusts as required) 

Opportunity to work in the Newark office 3 days a week (Tuesdays, Wednesdays, Thursdays)  

Full Time: 35 hours per week  

Fixed-term contract: 1 Year Internship 

Closing date for applications: 31 July 2024  

First Interview: 22 August 2024  

Second Interview: 29 August 2024 

About our client 

Our client is a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that they need nature and nature needs them. They have more than 900,000 members, over 39,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and communities, starting where they live, learn and work. 

Our client are Wild About Inclusion! This means inspiring, facilitating, and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature. 

They are leading the way with EDI and published their first public Diversity Survey in January 2024. This report contains our demographic data for staff and trustees as well as 4 pay gap reports on gender, disability, ethnicity and sexual orientation. They also included the additional work they are doing to try and become a more diverse federation. Thery understand the need for inclusion in all aspects of their work and are working to see sustainable change and not tokenistic recruiting  

They are proud of their diverse staff and work to support their growth and development. They have 6 staff networks open to all 47 Trusts. These are an amazing space where staff can express themselves, discuss any issues, topics, and hold awareness raising events as well as social events. their their networks cover LGBTQ+, mental health, disability, women, staff from minoritised ethnicities and young staff members. 

Our client value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims they are not judgemental and are inclusive. They want their people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, which are currently those from minoritised ethnicities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

About You 

Do you have a passion for equality, diversity and inclusion (EDI)? Do you want to be part of creating change in a major conservation charity by helping address the barriers many people within society can experience when trying to follow their passion for nature? 

Our client have an opportunity to join and support the EDI team at a critical stage in The Trusts journey to becoming more inclusive. The Internship will provide the successful candidate with practical experience in a breadth of different aspects of EDI. Working at the heart of the leading network of environmental charities, this role supports individual Trusts, plus teams across Policy, Campaigning, Communities, Communications, Health, Education, and Human Resources. 

This role provides a great opportunity to gain a wide-ranging knowledge of the different facets within conservation charities while making a positive difference in addressing barriers to nature. 

No previous experience is necessary. However, they ask that you are passionate and eager to learn and support their work. A desire to take people on the EDI journey with a critical friend approach, rather than one that is combative or exclusive. You will have good administrative skills and excellent customer service. You will support the Strategic Lead for EDI and the EDI Trainer and Advisor in their work. This will range from data collection to opportunities to work on internal awareness raising campaigns and initiatives, as well as being part of developing toolkits and maintaining their EDI section of their intranet. In return they will offer you the opportunity to complete the CMI Level 4 qualification ‘Promoting Equality, Diversity and Inclusion’. 

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

Our client take Safeguarding responsibilities extremely seriously. Please check their commitment statement to find out more. 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

Our client are committed to increasing diversity of their staff through its Levelling the field recruitment pledge and will offer an interview to any ethnic minority applicants that meets all the essential criteria for the post. 

Strategic Lead - People and Culture 

Salary: up to £50,000 per annum  

Location: Newark based (with flexibility to work from home).  

UK Travel will be required  

Full Time: 35 hours per week  

Permanent 

Closing date for applications: 11th August 2024   

First Interview: 30th August 2024 (Newark office)  ​

Second Interview: 6th September 2024 (Online) 

About our client 

Our client are a federated movement of 46 charities, supported by a central charity, the Trusts. Together our client have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision for nature in recovery, with abundant, diverse wildlife and natural processes, creating wilder landscapes where people and nature thrive. 

The next 10 years will be critical in determining what kind of world we will all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. This will require big, bold changes in the way we think and operate, and the development of a strong, collaborative culture. It will require an increase in collaboration and working together, underpinned by strong systems and data. 

Our client are on a mission to bring about a people-powered nature and climate recovery by empowering people to take meaningful action for nature, and to create an inclusive society where nature matters to everyone, everywhere. They are ambitious in their desire not just to slow, but to reverse the declines in nature. Together they have developed a bold, new collective strategy which outlines their vision and the actions they will take to restore nature over the next eight years. 

About You 

If you are a brilliant People and Culture professional looking for a new and exciting challenge with the opportunity to work for one of the UK’s best loved charities, then this could be the perfect role for you! 

You will be supporting a strategy group and working with strategic people across the federation to ensure they invest in a high-skilled and diverse staff. You will be part of their strategic transformation team and you will foster a positive work environment, develop a strong organisational culture, and align HR Practices with the organisation’s objectives and values. 

This is your chance to be a core part of driving our ambition to unlock the potential of their people through leading, cultural and HR best practice across the Trust federation. They know The Trusts is a great place to work and volunteer and with your help they can further embed this view across the sector. 

You’ll work alongside the Strategic Lead on Learning and Development and the wider Trust People team. As well as managing a small team of HR professionals, you will look to develop and deliver their people and culture strategy using innovative and creative talent solutions - building an environment where their people can continuously develop to be their best. 

You will provide leadership and consulting support to the Senior Leadership Team on matters of cultivating culture, setting goals, developing policies, and implementing strategic objectives. 

Our client are seeking a passionate Strategic People and Culture professional to join them, you will have a proven track record of taking a lead in driving forward organisational change around people and culture strategies in a complex organisation. Your role will be to evolve and deliver their People and Culture Strategy delivering resulting initiatives and plans, and you will have experience of working within a strategic HR role, ideally across different organisations. Excellent communication, negotiation and interpersonal skills are essential, with the ability to work collaboratively with cross-functional teams. You will be a natural influencer and you will be highly personable and able to build effective stakeholder relationships, internally and externally, at all levels. 

You will support, lead and facilitate a number of working groups across The Trusts looking to harmonise terms and conditions where appropriate and produce a suite of resources leading to great efficiencies. 

You will enjoy working in a fast-paced environment, be organised and resourceful and be able to think strategically as well as having a great attention to detail. You will have a clear passion for our cause and have excellent listening, collaboration and facilitation skills to help bring everyone together to ensure that ttheye deliver to the highest standards and achieve the best outcomes for nature. 

To excel in this role, you should be highly motivated and detail-oriented with strong emotional intelligence and should enjoy social interaction. You will develop and execute people and culture strategies, collaborate with colleagues across the Trusts in joint initiatives, share best practice and provide professional support where appropriate. 

A proven commitment to and understanding of the not-for-profit sector would be desirable but is not essential.  

This is a new and ambitious role which will evolve following your appointment so you should be excited by the flexibility and opportunities to take an innovative approach. 

This role may be subject to a DBS check. 

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, we are not judgmental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

The Trust take their Safeguarding responsibilities extremely seriously. Please view the documents to read our commitment statement. 

The Trusts are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

Please do not use artificial intelligence tools to assist you to complete the application form. Our client may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions. 

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)
• An extra day off for your birthday to take whenever you choose 
• Enhanced sick pay and compassionate leave 
• Death in service benefit 
• Employee Assistance Programme 
• Flexible working 
• Ongoing support and clinical supervision 
• Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We are looking for dedicated, adaptable and empathic people with a background in providing high-quality emotional support and advocacy. Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area. 

Specifically seeking candidates that have:

• A full clean UK driving licence, with your own vehicle and a willingness to use it for work purposes (travel expenses will be reimbursed)
• Ideally located in the Kent or Essex or surrounding area. You will support service users through their preferred communication method, which may be via Teams or telephone and there will be some face-to-face meetings with clients in their own home or safe meeting place
• Experience of frontline care for people in crisis with acute vulnerabilities and risks (desirable but not essential) 
• Comprehensive understanding of the processes involved in the criminal justice system (desirable but not essential) 
• Research and advocacy skills – you will reach out to other organisations to support your cases where required 
• Significant resilience, and willingness to be professionally developed and clinically supervised 

We are interested in receiving applications, not to the exclusion of others, from candidates with experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury. 

If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you. 

About the team and how we work

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

We do not accept applications from serious traffic offenders due to the nature of our work. Candidates will be asked to disclose any unspent points at interview. Employees are subject to driver licence checks. 

To apply

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

Learning Disability Community Caseworker

Do you have experience in giving money or energy advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap's advice service are looking for a Learning Disability Community Caseworker that specialises in delivering energy and money advice using video calling, telephone and email advice and face to face in the community. 

This is a fixed term contract until March 2026, working 30 hours per week. We are flexible to where you do your work, but there will be an expectation of travel to our Peterborough office or community venues when needed.

Working with three other Energy and Money Advice Caseworkers - you will:

· Offer clear accessible advice to people with a Learning Disability, their families and carers.

· Manage a caseload of your own clients.

· Create, book and deliver workshops, events and webinars on Money and Energy Advice.

· Identify and undertake safeguarding alerts, following up on these and challenging them if necessary.

· Ensure that the caseworkers are at the right locations, with the right stock and equipment ensuring cost-efficient travel and venue planning/booking and excellent time management.

· Working with Subject Matter Experts in other nominated advice areas, to refer cases in and out of other parts of the team when the clients need more than Money and Energy Advice.

· Communicate effectively and accessibly, with empathy and clarity.

· Assist with the monitoring and evaluation of the project, capturing K.P.I's and flagging any slippage.

If you have the skills and experience to join us as a Learning Disability Community Caseworker then please apply now, with an up to date CV. You can view full details on the Job Description. 

This post is funded by the British Gas Energy Trust.

This role will close on Wednesday 31st July and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

Senior Media Officer 

Salary: Up to £35,280  

Location: Newark- fully remote with occasional travel to Newark and rest of UK

Full time: 35 hours per week  

Permanent position 

Closing date for applications: 31st July 2024  

First interview: 14th August 2024  

Second interview: 19th August 2024 

About Us  

Our host organization are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

Collectively, The Wildlife Trusts have more than 900,000 members, employ 3,500 staff, look after over 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature. 

The next few years will be critical in determining what kind of world we will all live in. We need to reverse the loss of wildlife and put nature into recovery at scale as a matter of urgency if we are to prevent climate and ecological disaster. This will require big, bold changes in the way we think and operate, and the development of a strong, collaborative culture. It will require key stakeholders and the public to take action for nature’s recovery. 

About You 

Are you a brilliant communicator who thrives in a busy media environment where no two days are the same? If you have experience in media relations and would like to work for one of the UK’s best-loved nature charities, then they have an exciting opportunity for you! 

Working within a small but brilliant national communications and media team, the Senior Media Officer will work to promote The Trusts and their work, activities and messages to UK audiences through the national media, with a view to influencing key stakeholders, public opinion and action for nature’s recovery. From commentary on Government policy, through landscape recovery and restoration of iconic habitats such as Britain’s lost rainforests, to people organising for nature in their communities – they want their stories to be heard far and wide. You will develop and manage strategic relationships with the media and work to actively protect and enhance the brand and reputation. 

They are looking for an innovative and creative individual who has proven research, writing, editing, sub-editing and proof-reading skills. You will have previous experience of generating compelling news stories and features and ideally publicising campaigns, combined with the ability to sell in stories to journalists and editors. You will enjoy working in a fast-paced environment, be organised and resourceful and have great attention to detail 

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

Our client take their Safeguarding responsibilities extremely seriously. Please read their commitment statement available in the documents section. They are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

Please do not use artificial intelligence tools to assist you to complete the application form. Our client may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

About us

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.

STEP for people seeking asylum is an exciting new specialised programme, working with people in the asylum system by providing high quality advice and guidance and delivering group pre-employability workshops. The post holder will play a pivotal role from the start of this programme in its first year of delivery.

You will prepare participants for employment (where appropriate) and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of participants such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.

The STEP Employment Advisor will work remotely, and can be based anywhere in the UK, however you will need to be able to travel regularly for community outreach, engagement and workshop delivery. 

About you

We are looking for candidates who have:

• Proven experience or knowledge within the refugee employment sector
• Understanding of the issues and challenges faced by unemployed people seeking asylum when accessing pre-employment activities or employment (when they have the right to work)
• Experience of providing advice and guidance and supervising a caseload of clients
• Experience of designing and facilitating group workshops
• Excellent interpersonal and communication skills
• Good IT skills (CRM Database, Microsoft Word, Excel, Outlook)
• Cross-cultural sensitivity and the ability to work with clients with varying levels of English
• Competency in a second language desirable e.g. Arabic, Amharic, Dari, Farsi, Pashto, Tigrinya, Ukrainian

​Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• We encourage flexible working/working from home and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification. 

Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Peatland Programme Communications and Engagement Lead

Salary: £31,500 per annum (£25,200 pro rata for 0.8 FTE)

Location: Newark- fully remote with occasional travel to Newark and rest of UK

Full Time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)

Permanent

Closing date for applications: 28 July 2024

First Interview: 6 August 2024

Second Interview: 12 August 2024

About You

The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation, The Royal Society of Wildlife Trusts. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.

They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.

They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.

You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.

About our client

Our host organization are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.

Our client take Safeguarding responsibilities extremely seriously. Please check their commitment statement to find out more.

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.

This role may be subject to a DBS check.

Job Role: To promote Forces Employment Charity Ex Forces Programme across the UK and provide employability and employment support for veterans in order that they find appropriate sustainable employment, or another Preferred Vocational Outcome.

 The role reports to Ex Forces Employment Manager. This position is permanent Full-time, 35 hours per week, with a salary of £28,325. The successful candidate will be Home based, with local and regional travel.  Ex Forces Employment Consultant will spend an average of 30% of their time networking within their region.

Principal Responsibilities:

 · Provide advice and guidance to support veterans into employment.

· Develop links with local and regional businesses and business forums to develop relationships with Corporate Mentors and to provide enhanced local level employment opportunities, working collaboratively with Employer Relationship Managers (ERMs).

· Facilitate veterans to access suitable training courses, funding and work placements.

· Post and maintain an exemplar professional LinkedIn profile and engage with appropriate content from FEC and partner organisations.

· Link with local and regional Ex-Armed Forces support agencies initiatives to create a flow of veterans requiring employment support.  This will include as a minimum creating working relationships with Armed Forces Charities and DWP and regional Armed Forces Champions (including Armed Forces Covenant groups).

· Contribute to FEC’s online community engaging veterans with the self-help tools and Corporate Mentors.

· Attend all CTP Employment Fairs in your region as an exhibitor.  Publicise the role of FEC in supporting veteran employment.

· Co-ordinate with partner charities and refer clients to support as identified by their needs assessment.

· Manage client caseload on our CRM system, in accordance with work instructions.

· Represent the values and professional expertise of FEC to all external audiences.

· The 30% networking time will involve attending partner meetings, employment events and collaboration with other charities/agencies that specialise in support to veterans.  The time spent doing this will be captured on our CRM and will be measurable.

· Undertake other actions as required by the Ex-Forces Employment Manager.

PERSONAL SPECIFICATION

Essential Competencies:

· Empathy with Armed Forces personnel and an understanding of the challenges they face.

· Strong networking skills and the enthusiasm and ability to create relationships that will support the work of FEC.

· Motivated self-starter with ability to work largely unsupervised within a multi-disciplinary environment dedicated to achieving successful outcomes for veterans.

· Extensive experience in blended provision of support.

· Clean driving licence and exclusive use of a car.

Desirable Competencies:

 · Demonstrable experience of supporting adults into employment.

· Existing network of regional and local organisations who support the Armed Forces Community.

· Existing Linkedin network of veterans and individuals within Armed Forces Charities, statutory organisations and employers.

· A good understanding of the employment market, including recruitment, welfare to work provision, work-based learning, and vocational training.

· Mental Health First Aid Training.

· NVQ L4 in Advice, Information and Guidance.

Security Clearance:

The successful candidate is required to undergo an Enhanced DBS security clearance check.

​​Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

​If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. To apply, please submit your CV and cover letter by Midnight Friday, 23 August 2024.

Caseworker (Scotland)

Hours: Full-time 36.25 hours per week worked between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £26,000

Location: To cover the North & East of Scotland

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the North & East of Scotland.

Deadline for applications: Friday 2nd August

Interviews to be conducted: Early August

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

 What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

 Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the North or East of Scotland

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

- Your own vehicle and a willingness to use it for work purposes (travel expenses will be repaid)

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are proud to be a disability confident employer. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £16,731 (includes London weighting)

Location: To cover the London area, ideally based in West London or within commuting distance

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the London area.

Deadline for applications: 11th August 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: late August

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Annual travel card (zones 1-6)

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the London area, ideally based in West London or within commuting distance

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Enrych has been developing its strategic plan which will enable us to grow our impact and enhance the opportunities for disabled people.   We are looking for a new Chief Executive who can take our strategic plans to the next stage and lead our Team of committed individuals to deliver these.    We follow the social model of disability so work hard to remove the barriers which can prevent disabled people achieving their goals and aspirations.    Our new Chief Executive will have a passion for equity and inclusion and a good understanding of disability issues.   They will also be committed to supporting and developing our staff to be the best versions of themselves.  We work with over 600 people with disabilities, multiple agencies and stakeholders and our income is derived from delivering contracts with local authorities and traditional fundraising.

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

CLOSING DATE: 9am, Monday 12th August.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

We have a fantastic opportunity to join us in the position of Project Development Co-ordinator, to work on either a full or part time basis. Job Share applications are also welcome.

Covering the operational, strategic and delivery of work we are looking for a Project Development Co-ordinator to operate across the South-East, within Kent or with the ability to travel across Kent. Travel within and occasionally outside the regions will be a necessity. 

This post provides an exciting and rewarding opportunity to supervise, deliver and lead on our stakeholder and community engagement across a region to support the delivery of NEA’s work programme.  The role will help deliver projects that can change lives, particularly during the energy crisis.  NEA’s project work aims to bring improvements to the health and wellbeing of low income and vulnerable householders, through one-to-one advice, group awareness sessions, upskilling and sharing of best practice.

Delivering on a range or projects, which demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders, you will understand and drive the development of partnerships working with local authorities, housing providers, and various other partners.

 You will oversee the delivery of project outputs and outcomes, delivering energy and fuel debt advice directly to householders and be responsible for the preparation of reports to funders including collation of evidence of outcomes achieved; maintaining relationships with a network of stakeholders across a region. 

You will also work with the Project Development Manager to identify and develop new programmes of work, including preparation of funding applications, presentation of funding proposals to relevant funding bodies and to ensure effective liaison of NEA’s work programme with other activities within NEA.

WHAT YOU WILL NEED TO SUCCEED 

You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.

It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.

You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives;

Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable. 

WE ARE OFFERING 

• £32,641 to £37,304 (FTE) – Salary Grade SO1 – SO2, Points 23 – 28. Staff usually commence at the starting point of the scale 

• 11½% non-contributory pension 

• 25 days (FTE) annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus all public holidays per annum 

• Flexible working arrangements

• Enhanced family friendly payments

• Employee Assistance Programme

• 2-year Fixed Term Post 

The closing date for all applications is Monday 29 July 2024 at 12.00 noon. Interviews will be held in the 2 weeks commencing 12 August 2024.  Full details will be provided to candidates invited to interview.  

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview. Full details including an application form and job description are below. 

If you do not hear from us within 14 days of the closing date, please assume that your application has been unsuccessful.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please. 

DUTIES AND RESPONSIBILITIES

Programme Coordination and Project Delivery

• ​To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders. 
• To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
• To support evaluations through providing and analysing data to use in reporting to funders and stakeholders. 
• To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce. 
• To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed. 
• To support with the financial administration of our programmes through invoicing and managing participant expenses. 
• To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
• To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.

Marketing and Communications

• To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed. 
• To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite. 
• To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
• To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs. 
• To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication. 
• To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place. 
• To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics. 

This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations. 

PERSON SPECIFICATION

To deliver the role, we’d expect you to have the following skills and experience:

• Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities. 
• Demonstrable commitment to Cause4’s values.
• A broad understanding and interest in the arts, culture and heritage sectors in England. 
• A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles. 
• The ability to manage budgets and a track record of achieving targets.
• An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
• IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint. 
• Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams. 
• Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
• Excellent social skills, able to operate with diplomacy, tact and empathy.
• Outwardly focussed and interested in new developments and sector trends, 
• Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
• Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative. 
• Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.