Client Manager Jobs

We are looking for a new Independent Sexual Violence Advisor to join our team in providing advocacy and support to survivors of rape/sexual violence and sexual abuse.The ISVA will be based in our central Reading office, with the option of hybrid working. ISVAs will need to travel within Thames Valley to meet clients as required.

Main Purpose of the Role:

To provide advocacy and support to survivors of sexual violence.  The ISVA will support adults who have reported or are wishing to report this crime navigate the criminal justice system. The ISVA will work closely with the Police Service, Sexual Assault Referral Centre, CPS, and other relevant organisations. 

ISVA Main Duties

· Provide advice, guidance and information to adults who have experienced rape and sexual abuse.

· Support service users that have been referred to Trust House Reading.

· Support clients in making informed choices about their future options.

· Explain relevant criminal, legal and civil remedies and housing options to clients as required.

· Assess the risk and support needs of clients.

· Develop individual support plans to address risks /support needs of clients.

· Ensure that clients are aware of the services to which they are entitled and advocate for them to help them access services.

· Understand the legal framework relating to the protection of children and vulnerable adults including the policy and procedures in relation to safeguarding children and vulnerable adults.

· Support ISVA clients through the criminal justice system, explaining the procedures and their role and rights within that system, referring to Victim Support or the Witness Care Service as appropriate.

· Support the service user in making a witness statement and attending court.

· Keep the service user informed about case progress on behalf of the police in line with the requirements of the Service Code of Practice.

· Participate in case conferences with the police, CPS and prosecuting barrister.

· Assist clients accessing special measures.

· Liaise with the police, CPS and other service providers on behalf of the service user.

· Provide information and support in relation to Criminal Injuries Compensation.

· Help clients to develop their own support network.

· Refer on and arrange meetings with other agencies/services as necessary, for instance, sexual health services, mental health, drug and alcohol, counselling, housing etc.

· Actively and positively engage with other voluntary sector agencies, including sexual violence specialist agencies e.g. domestic violence service outreach, IDVA and refuge providers.

· Maintain and update records of all cases including initial referral, risk assessment, subsequent risk assessment, care and safety plans, and action taken.

· To understand and assess other support needs of clients, for example translation or interpretation needs and be fully aware of available resources.

· Where an assault is related to domestic violence and the client is assessed as high risk, refer on to Multi Agency Risk Assessment Conference (MARAC) following locally agreed protocols (including working proactively with the Independent Domestic Violence Advisor Service), attend and participate in meetings and follow-up on actions agreed in MARAC.

· Contribute to the development of policies, protocols, guidelines, strategies within practice area if necessary.

· Collate areas of service gap and service inadequacy to feed back to the commissioner and the relevant strategic groups.

· Note and feed back to the commissioner and the relevant strategic groups or other appropriate body any consistent difficulties clients are having accessing services.

ISVA Person Specification

Essential:

· Educated to A-level standard.

· Experience of working with vulnerable clients.

· Knowledge of the impact of rape/sexual violence and sexual abuse on service.

· Knowledge of the criminal justice system for survivors of rape and sexual abuse.

· Understanding of the principles of risk assessment and safety planning.

· Pro-active.

· Empathic, with a non-judgmental approach.

· A good listener.

· Strong crisis management skills.

· Understanding of the process of seeking help and barriers to seeking help.

· Good written and verbal communication skills.

· Ability to work on own without close supervision.

· Ability to manage caseload and work priorities.

· Ability to share sensitive information, adhering to protocols.

· Understanding of child protection and safeguarding issues and legal responsibilities.

· Willingness to undertake regular training.

· Willingness and ability to work with clients of all genders.

· Commitment to continued professional development.

· Knowledge of and commitment to diversity issues.

· Ability to work safely and within boundaries.

· Completed accredited ISVA training course (or equivalent) or willingness to complete the training.

· Willingness and ability to travel across the Thames Valley when necessary.

· Computer literate: word-processing, emailing, data collection/spreadsheets.

· Ability and willingness to work in partnership and as part of a team.

Desirable:

· Professional qualification in social work or related field.

· Current full driving license and own vehicle.

You will be responsible for ensuring accurate processing and recording in accounts and administrative matters, processing invoices and performing bank reconciliations. You will also work with colleagues in The King’s Foundation ensuring compliance with policies and procedures of The King’s Foundation.

This role offers the opportunity to grow and develop within The King’s Foundation. As you become more familiar with our financial processes and systems, there will be opportunities to take on greater responsibility, including involvement in more complex financial tasks and projects. You will have the chance to work closely with senior members of the finance team, gaining valuable experience and insights into the wider financial operations of the organization.

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

For over 24 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.

We are seeking to address gaps in our work and utilise our own insight and evidence from working with refugees, migrants and people seeking asylum in influencing the policies and practices of key decision-makers in the region.

About the role

The role of the Policy and Communications Officer (PCO) is to support in building the capacity of RMC to advocate and address the root causes of problems faced by its clients by influencing our key stakeholders. The case recording system used by RMC to record information about clients and their issues, generates both statistical and qualitative information providing the evidence to support our work.

As one of the largest providers of free immigration advice in the country RMC is looking to;

- grow its influencing work regionally using the evidence from working with our clients

- undertake research into issues faced by our clients and explore recommendations and possible solutions, whilst providing feedback to our stakeholders on key issues

- support local and appropriate national initiatives, undertake advocacy and influencing work on local and national issues with a view to improve the lives of the clients we work with and drive positive change

The PCO will be responsible for establishing systems to collect and collate, with the support of the front-line team, information and data pertinent to this work. In collaboration with the Immigration Department Manager, they will test and develop new initiatives to produce a model for social policy work that can be rolled out across RMC.

While the PCO will lead on production of evidence to identify key issues, tasked by the Immigration Department Manager they will also take responsibility for designing and writing materials internally and externally.

The PCO will also develop relationships with key stakeholders externally such as Universities, Local Authorities, Councillors, MP’s, charities, strategic migration partnership, observatories, etc.

Why work for us?

This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover.

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you will be doing

Purpose and Scope of the Role

- Responsibility for building the capacity for social policy and advocacy of RMC

- Responsibility for developing a model for social policy and advocacy that can be rolled out across our service

- Responsibility for identifying key issues and organising advocacy and lobbying activities

- In collaboration with the Immigration Department Manager design materials to be used internally and externally

- Undertake research in a range of topics

- Undertake consultations internally and externally

- Draft briefings and reports providing evidence and recommendations

- Keep up to date with political and social developments

- Gather and analyse data

- Support RMC’s social media presence by designing and disseminating social media posts to promote relevant key messages

- Assist in updating the RMC website with key messages

- Writing and disseminating of RMC’s internal and external newsletter

- Maintaining and developing RMC’s database of stakeholders and key contacts

- Participate in initiatives to inform local and appropriate national influencing and advocacy and build capacity for social policy work

- Contribute to materials and lessons learned to relevant end of project reports for dissemination within RMC which will provide a model for building capacity for social policy work that can be rolled out across the service

- Undertake any other duties as may reasonably be requested by the Senior Leadership Team and/or the Immigration Department Manager

Flexibility

To deliver the stated aims of for this post, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Person Specification

Knowledge, abilities and skills

Essential

• Demonstrable knowledge and understanding of the policy areas dealt with by RMC
• Training skills and the ability to work with volunteers with differing educational backgrounds.
• Ability to analyse and synthesise statistical and qualitative data from RMC and other sources to produce briefings, newsletters and leaflets
• Excellent written and oral communication skills including;
• - an ability to analyse complex material and present the results in a clear and concise easy to understand and accessible manner; and
• - an ability to effectively represent the views of the organisation to internal and external audiences
• A proven high standard of communication skills, including written, oral, presentational and inter-personal skills
• Ability to work independently while remaining alert to the need to consult and work with colleagues
• Ability to work as part of a self-directed team, to take the initiative and work with minimal supervision
• Ability to prioritise and to manage tight deadlines
• Good team working skills – the ability to motivate and bring together volunteers to collaborate and focus on specific tasks
• Commitment to equality and diversity
• Experience of working in a multicultural environment and sensitivity towards other cultures.

Desirable

• Relevant degree in social policy, politics or public administration or equivalent professional experience or qualification
• Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees
• Experience of advocacy and influencing work
• Experience working in or with the not-for-profit sector
• Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement
• Experience of managing teams/volunteers
• Experience in a similar or related position

Personal Attributes

· Commitment to the values and mission of the charity.

· Integrity and ethical conduct in all aspects of work.

· Resilience and the ability to handle challenging and emotionally demanding situations.

· Proactive attitude and a passion for social justice.

What's in it for you?

Location

Birmingham, however, working across branches is a requirement

Pension

RMC will contribute 5% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile

Training

Access to external paid training and regular internal training. Commitment to supporting you to develop and upskill.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 31/10/2024

Careers and Employability Adviser

We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London

Salary: £32,960 - £33,949 per annum depending on experience

Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)

Start date: Immediate Start

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: Tuesday 12th November 2024 – we reserve the right to close the role early if we find the right candidate so we encourage you to get your application in as early as possible.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

Due to the funding of this job role, you will need to be willing to travel to different Boroughs within London and carry out lone working to spread and raise awareness of the DAVE Team, meeting with other services to create partnership working to ensure our clients receive the best ‘wrap around support’.

We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication  platforms.

· Work on a 7-day shift system including evening and weekends

· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 

· Maintain accurate records and input data monitoring into the data base system.

· Participate in clinical supervision and reflective practise. 

· Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

· a degree or professional qualification in Health or Social Care, Community Work or a related discipline

· previous experience of working in an advisory capacity in suicide prevention or mental health

· a proven record of working directly with vulnerable young people

· experience of providing advice and guidance via multiple communication channels

· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: NLAC Scale SCP 24-28 (Starting salary of £27,520 per annum based on working 30 hours per week progressing incrementally to £30,540 per annum)

Hours:  30 hours per week over 4 days as part of a team that work 7.5 hour shifts between 07:30am and 22:30.

Location: Cardiff

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight – 17th November 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary:   £26,000 - £32,000

Location:            Hammersmith

Contract: Fixed Term Contract – until 31st March 2026

Hours p/w           35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

• Closing Date for Applications: 16th November 2024 @23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email  the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are seeking a Sex Worker Independent Sexual Violence Advisor (SWISVA) to provide appropriate emotional and practical 1-to-1 support to people involved in sex work, who often experience stigma and face barriers to accessing services. Working within a specialist sexual violence approach, you will be enabling people to access support and navigate services, including those directly related to sexual violence. You will support them to navigate criminal justice processes if they wish to do so. You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will play a key role in advocating for improved responses to sexual violence, including pathways through the criminal justice processes.  

The post is part of a unique partnership between National Ugly Mugs, Basis Yorkshire and POW (Nottingham) to ensure more specialist support for sex workers who have experienced sexual violence, to develop good practice guidelines, develop and share learning, and to influence change in provisions for sex workers. Each organisation will be employing a SWISVA; the program will be led by a Program Coordinator who will be based with Basis Yorkshire, and who will lead on influencing of policy and sharing of learning to improve outcomes for sex workers who have experienced sexual violence   

The main role responsibilities (further outlined in the job description) are:  

• Oversee a caseload of people who have experienced sexual violence

• Ensure that sex workers have access to specialist sexual violence services, including access to the SARC and support throughout the criminal justice process

• Ensure that safeguarding practice is embedded within working practices to effectively support those at risk 

• Work collaboratively with Police, ISVAs and other colleagues to ensure the needs of sex workers are met and their voices are heard within the criminal justice process 

• Advocate for sex workers wishing to access the specialist service, challenging discrimination, exclusion and stigma both for individuals and within the wider community  

• Ensure the service maintains its strict confidentiality and protects the data of those accessing the service 

• Work collaboratively with peers in the SWISVA Partnership Program and the Program Coordinator to enable the Programme to achieve its wider objectives of quality assurance, development of good practice guidelines, learning, evaluating and influencing  

• To work within POW to support the core services including drop-in and outreach, taking the lead and driving as allocated  

Experience of the sex work industry will be looked upon favourably. 

Are you an experienced and detail-oriented Quality, Risk, and Control Professional? Join our client, a highly reputable healthcare organisation that is making a huge global impact!

As a valued team member, you'll have the opportunity to contribute to an inspiring cause while working in an environment that encourages personal growth, creativity, and leadership in healthcare. This is more than just a job-it's a chance to be part of a movement that is reshaping healthcare for the better on a worldwide scale.

Role: Quality, Risk, and Control Co-ordinator
Organisation Type: Healthcare/Non-Profit
Salary: £39,000 - £41,000 per annum
Working Arrangements: Hybrid (Office and Remote)
Location: Chiswick, London and WFH
Employment Type: Permanent
Working Hours: Full-time, 37.5 hours/week (Monday to Friday, 9am - 5pm)

About the Role:

In this role, you will play a key part in developing a culture of continuous improvement, enhancing organisational performance, and ensuring that quality assurance and risk management practices are implemented and maintained across the organisation. This is a fantastic opportunity to lead important projects, collaborate with international teams, and work on initiatives that truly make a difference.

Main Responsibilities:

• Develop and Implement Quality Assurance Systems: Support the organisation-wide approach to quality management, ensuring systems are aligned with international standards ISO 9001:2015.
• Standard Operating Procedures (SOPs): Oversee the documentation, management, and continuous improvement of SOPs, ensuring compliance with regulatory requirements.
• Risk Management: Lead Risk and Control projects across multiple departments, embedding a culture of accountability and delivering measurable improvements.
• Auditing: Conduct internal and supplier audits, ensuring high standards and regulatory compliance across all operations.
• Project Management: Manage cross-functional initiatives aimed at improving organisational performance and quality control processes.
• Digital Innovation: Champion the use of digital tools and technologies to drive efficiencies, improve processes, and enhance overall organisational performance.
• Compliance: Ensure the organisation adheres to quality, health, safety, and regulatory standards

The successful candidate:

• Knowledge in business administration, sciences, engineering, or a related field (or equivalent experience).
• Solid experience in a quality assurance or risk management role.
• Experience in ISO 9001:2015 implementation and audits would be great.
• Strong project management skills or relevant training
• Digital proficiency, with a keen understanding of how technology can improve processes.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical, with a strong eye for detail and problem-solving skills.
• Experience in training staff on quality processes and standards.
• A proactive, flexible approach and the ability to work independently.

The benefits:

• Generous Holiday Allowance: 25 days of annual leave (plus public holidays), increasing with years of service up to 29 days.
• Pension Scheme: Employer contribution of 5% (3% employee contribution).
• Life Assurance: 4 times your basic salary.
• Corporate Eye Care Scheme: Ensuring your eye health is well looked after.
• Cycle to Work Scheme: Promoting a healthy lifestyle and reducing your carbon footprint.
• Season Ticket Loan: For easy commuting into London.
• Opportunities for national and international travel for training and meetings.
• A chance to contribute to a life-saving mission with a global healthcare impact.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Ref: SCA 241

Are you a proactive, collaborative and compassionate individual with a proven record of supporting young people, who have multiple and complex needs within a supported accommodation setting?  Do you have experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation

If so, St Giles is looking for a Senior Caseworker to join our dynamic, high-performing team and provide expert Case Management and support to a Caseworker and Volunteers.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Leading by example, as Senior Caseworker you will be the day-to-day expert within the team, be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager.  You will work with – and advocate for - young people and their families at risk of youth violence in residential settings and provide vital support, advice and advocacy using a strength-based approach, which will also include working through person-centred support plans designed to promote choice and control.

We will also count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, where you will provide a practical service that will include social and housing support, ETE options, benefits work, debt advice, appearing in court, and DIY work.  Ensuring, on a day-to-day basis, all monitoring information and evidence is being recorded and collated in line with agreed processes, is also a key element of this role, as is developing and maintaining strong working relationships with partner agencies.

What we are looking for

• Extensive experience of using support plans
• Proven track record of providing support, advice and advocacy to young people
• Experience in working as part of a multi-agency team in a high intensity environment
• To have a relevant qualification to a good standard or be working towards one
• A knowledge of Housing Legislation for Young People
• Strong IT, interpersonal and communication skills, both verbal and written
• A flexible, professional and collaborative approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 3 November 2024.

Turn your back on dull statutory audit assignments and take your audit skills global, into a truly rewarding and challenging new sector, where your work is critical to the success of NGO development projects.

Our partner is providing essential assurance services to a number of large institutions around the world, this specialist team works closely with global clients such as UNICEF, The Gates Foundaton & The World Bank – delivering and managing international development grant-funded programmes. This long established, diverse and multi-lingual team are global leaders in this field

This role is on the frontline of this globally focussed department travelling internationally, meeting clients, colleagues and auditees. Leading meetings, leading audit teams, writing audit reports. Representing the department in person in front of multiple partners and stakeholders. Contributing to the success of critical development projects worldwide - focused on public healthcare, education, disease prevention, and conservation across the developing world. The role offers travel experiences (post pandemic) that very few other roles can match. You will

• Prepare a tailored plan for all assignments based on a good understanding of the terms of reference and the applicable contractual conditions
• Lead opening meetings with clients and auditees and present the audit findings clearly and credibly at closing meetings
• Lead assignment fieldwork teams, including locally based staff, on overseas assignments, or work alone
• Demonstrate the ability to identify issues and areas of non-compliance on an assignment and write them up as findings in a detailed, precise and clear way in the assignment report
• Be able to work to tight deadlines and manage time effectively
• Be prepared to be out of the office on international assignments for up to 40% of the time*

Key skills required..

• A genuine interest in International Development and making a difference.
• A love of international travel, preferably with experience of working or volunteering internationally
• A second language, especially French, Spanish, German, Portuguese and Arabic
• A professional accountancy qualification (ACA / ACCA / CIMA or equivalent)
• An ability to communicate in a professional, constructive and respectful manner
• A proven track record in audit work

"A fantastic way to break into the International Development sector"

Leeds, with some regional travel required

Are you a proactive, compassionate and collaborative individual with a proven track record of working and engaging positively with female offenders and ex-offenders or other vulnerable groups?

If so, join St Giles Trust as our Women’s Specialist Trainer Caseworker, where you will lead the delivery of Assured Peer Advice courses alongside providing one-to-one holistic support for women leaving prison.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will focus on providing comprehensive and holistic assessments, advice, referrals and support to women aged 18 years and above.  This will see you produce support and risk management plans based on assessments, ensuring you create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with clients.

We will rely on you to match clients to placements and ensure positive relationships with placements providers, to interview and assess new clients – providing one-to-one support throughout – and to plan and deliver a training programme, leading to the achievement of Level 3 Certificate in Advice and Guidance, in accordance with accreditation requirements.  Working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards and maintaining and updating all records required, including learner portfolios, course content folders and monitoring systems are both key aspects of the role, as is working constructively with colleagues to achieve project targets.

What we are looking for

• Assessing client needs, creating support plans and completing risk assessments
• Experience of supporting women facing disadvantage and ability to support people who have multiple and complex needs
• Experience of using and developing monitoring systems to record all aspects of the project
• Understanding of the criminal justice system in the UK – issues faced by our client group, in particular barriers faced by women with multiple complex needs
• Maths and English GCSE A-C or equivalent
• A flexible, professional and collaborative approach to your work
• Excellent interpersonal, relationship-building and communication skills, verbal and written

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 05 November 2024, 11:00pm

Interviews: 15 November 2024.

Previous applicants need not apply.

Are you passionate about managing a portfolio of different projects? Do you have experience in working within the NfP sector? Are you immediately available or on a short notice period? If so, read on…

My client is a fast-growing NfP organisation seeking an interim Project Accountant on an initial 5-month temporary contract, there is also a strong opportunity for this role to get extended and even go permanent.

Responsibilities:

• Building the budgets and looking at forecasts - working with programme management office and programme teams to build forecasts.
• Reviewing contracts to understand the terms and conditions around the funding and our reporting requirements.
• Reconciling the management and financial ledgers for the programme
• Prepare and analyse monthly internal financial reporting on programmes.
• Prepare and analyse forecast expenditure on the programme including recommendations on any corrective action which is required.

My client is looking for:

• At least 3 year's experience in a project-based role.
• Proficiency in Delivering a timely and robust budgeting and forecasting.
• Advanced Excel skills and familiarity with finance systems.
• Experience in working with non-accountants.
• Experience in the NfP and commercial sector is desirable.

My client can offer a flexible approach to working, with 2 days a week going into the office based in central London and the rest working remotely. There is also a strong opportunity for this role to get extended or go permanent.

Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Are you a creative and innovative Graphic Designer with a passion to visual storytelling?  We’re looking for someone to drive forwards our brand identity through relevant, accessible and engaging design.

Our visual identity is vital for our brand and marketing delivery. It’s the anchoring point for students to engage with us and find out more about our story and the services, opportunities and activities we provide to help them Love Exeter. The Graphic Designer will lead the way for design standards, and play a key role in developing our visual brand to deliver our marketing campaigns and ambitions.

We think this role could be a great fit for someone who is looking to build their experience and portfolio, or an experienced candidate looking to expand their skills and try a new challenge on variety of projects. You will have the flexibility to work from home for part of the week, as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.

The Role

Role:  Graphic Designer

Hours: 35-hours per week (to be worked flexibly)

Salary: £24,987.96

Contract: Permanent

Closing date: Monday 4 November 10:00

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

· You’ll have some experience in producing high quality, relevant and engaging designs to communicate marketing                  campaigns to a diverse audience.

· You’ll be able to work collaboratively with others to co-create creative and innovative solutions. 

· You know how to engage audiences through authentic and impactful design and visual storytelling. 

We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.  

 Dates for your Diary

· Closing Date: Monday 4 November 10:00

· Shortlisting: Tuesday 5 November

· Interviews: Friday 15 November

We look forward to hearing from you.