Client And Operations Lead Jobs
About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and
the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a
society where equal access to education and career opportunities enables potential to overcome
poverty.
We support young people from disadvantaged backgrounds to realise their potential and work towards
secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver
an evidence-based programme of career coaching, opportunities and guidance for young people from
lower income households. This year, we are working with more than 3,000 young people in schools
across Greater London. You can find out more about our programme and impact so far in the Annual
Impact Report on our website.
The opportunity
This is an exciting opportunity to lead on finance, HR, IT, Data and operations for an ambitious social
mobility charity with an income of £1.5m and a team of 25 people committed to achieving lasting
impact for young people.
As a member of the charity’s four-person Senior Leadership Team, you will report to the CEO and be
responsible for implementing the charity strategy (with accountability for Operations projects),
financial reporting to the Board of Trustees, and championing organisational collaboration, values and
EDI.
As Director of the Operations Department, you will take on a small team - managing an Operations
Officer - to deliver and proactively develop the policies, processes and systems to equip our team to
thrive, and to build the charity’s reputation as a reliable, impactful partner.
This is a great time to join as we refresh the charity’s strategy and operating model, and innovate our
provision to increase our reach and impact.
About the Operations department
You will lead the Operations department, with responsibility for all finance, HR, recruitment, IT, legal
and operations. The team is currently comprised of:
● An Operations Officer who manages our bookkeeping and day to day finance, staff safeguarding,
staff tech, our office, recruitment, inductions and general operations.
You will also liaise with external parties who offer expert support across HR, IT and accountancy as
required.
Your responsibilities
You will be a senior leader at the organisation, proactively supporting your colleagues and
empowering them to be their best. You will be responsible for several areas of the charity.
Leadership and Strategy
● Deliver our Operations KPIs as part of our strategy; as well as being jointly responsible for
the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising
resources.
● Work collaboratively with other departments to maximise the success of the charity.
● Champion our values and proactively work to embed them into our culture.
● Oversee the EDI working group and proactively champion EDI across the charity.
● Work closely with the CEO, Chair of Trustees and Chair of Finance Committee to ensure sound
charity governance and risk management.
Finance
● Set and manage our annual budgets (circa £1.5m), supporting heads of departments in
the process
● Report monthly and quarterly on our finances, tracking our income, expenditure and
reserves, and liaising with the board of trustees.
● Oversee our bookkeeping and payroll; input journals as needed and closely monitor
cashflow.
● Manage the end of year accounts and audit process, liaising with the external auditors.
● Lead on organisation, reporting and presenting at Trustee Finance Committee and
relevant agenda items for Trustee Board meetings
Operations, IT and Data
● Manage our office space and future office needs;
● Manage the technology and data strategy, keeping staff tech secure and up to date, and
acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with
senior data roles internally to manage GDPR obligations, data security and use of data
for internal and external reporting
● Ensure we meet all statutory and legal requirements with HMRC, CC, ICO etc.
● Oversee the efficient usage of our database, systems and key platforms (including Salesforce,
Xero, website) ensuring we are collecting and analysing relevant data in line with our goals to
grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations and intra-departmental projects as required
People Management
● Oversee the recruitment of new staff, coordinating the process and supporting heads of
departments.
● Oversee the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee annual staff development and training needs, including managing our twice yearly
offsites and regular full team days.
● Oversee and support the wellbeing of our team; both directly and through the Wellbeing
working group.
● Maintain our policies and staff handbook, researching and writing/updating policies as
required.
● Support managers with HR queries and issues, liaising with external third party experts as
required.
About you
It’s likely that the successful candidate could come from a range of backgrounds, however you should
be comfortable with challenges presented by the areas below. You might have experience in some
areas and are looking to grow in others.
Your experience
● Managing finances (essential): You have been responsible for budgets, reporting against
budgets and forecasting; you are comfortable with managing the cashflow and accounts of a
small organisation / charity. Knowledge of charity SORP would be helpful.Proficient in Excel
and finance systems (eg Xero) and comfortable with database management.
● Improving processes: You have improved processes, making them more effective and robust,
researched and adopted technology and persuaded / trained people to adopt a new approach.
● Supporting people: You have developed people-related initiatives to improve the working
environment and know what it takes to empower people to be their best.
Your skills and competencies
● Leadership skills: You can inspire and guide people around you to operate effectively and in a
way that champions the needs of the charity and our young people. You are confident
managing a team.
● Problem-Solving: You can identify potential challenges or areas for improvement and act
confidently to resolve them, even if that means independently learning something new.
● Highly organised and process-driven: You can manage multiple projects and workstreams
effectively and independently, working with others to reach a goal.
● Building relationships: You can build effective, trusting relationships with your team,
colleagues, and external stakeholders, and can communicate effectively with people at all
levels.
● Flexible and supportive: You can demonstrate your ability to work in a small, fast-paced,
evolving team, maintaining the happiness of people through change.
Benefits
● 27 days annual leave (inclusive of 3 day Christmas closure) + bank holidays, increasing with
service
● Employee Assistance Programme, including free counselling
● Flexible working with early 4pm finish on Fridays
● Additional parental leave pay and additional childcare leave for child’s first 2
years
Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it
underpin our mission and we treat all employees, volunteers, clients and students as individuals. We
believe in having an open and inclusive culture that champions diversity in all its forms, including
disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background,
and religion.
We encourage everyone to apply for our roles. We are particularly interested to hear from candidates
who have lived experiences relatable to our young people.
How to apply
To apply, please fill our our application form by answering these questions and attaching your CV.
1. Tell us why you want to work at Future Frontiers and in this role. What is it about us and
the job that excites you? (Max. 1,000 characters)
2. We are looking for someone with experience in finance, processes and people, as given
above in the ‘about you’ section of this JD. Please tell us about your relevant
experience in these three areas. (Max. 1,500 characters)
3. Tell us about a time when you have implemented a significant change to a product,
process or internal way of working; what change did you make and why; how did you
influence others to adopt or support the change; what was the result? (Max. 1,500
characters)
● Deadline:13 March 2025, 9am. Applications will be assessed on an ongoing basis, so we
encourage applicants to apply ahead of the deadline where possible in order to maximise notice
for interviews.
● Initial interviews will be held virtually on Monday 17th and Tuesday 18th March
● Final, in-person interviews are expected to be held at our office on Tuesday 25th March 2025
The successful candidate will be required to undergo safer recruitment checks including a DBS check
and reference checks.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT THE ROLE
As Operations Manager at Smart Works, you will play a pivotal role in managing the charity’s operational and digital infrastructure, ensuring the organisation runs smoothly and efficiently. You will oversee IT systems, digital platforms, and cybersecurity measures, identifying opportunities for improvement and innovation. By leading key operational projects, you will support Smart Works in activities to support women into employment, working closely with cross-functional teams to drive efficiency and enhance our technology integration.
This role requires a hands-on approach, balancing day-to-day system administration with the management of IT contracts and digital tools such as databases and online referral forms. You will also take ownership of Smart Works' internal staff platform, implementing upgrades and training staff.
The ideal candidate will be proactive, solutions-driven, and comfortable working across multiple projects in a fast-paced environment. You will collaborate with senior stakeholders to introduce operational improvements and ensure the effective delivery of Smart Works' strategy. Ideally, you will have expertise in cybersecurity and risk management that will support in safeguarding sensitive information and maintaining compliance with data protection regulations.
Please see the attached job description for the full details.
Registered Charity
51 - 100
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Eido exists to improve the impact of Christian organisations. We do this by helping Christian organisations to become impact, evidence, and learning focused.
Increasingly, Eido is becoming a significant thought leader for Christian NGOs, charities, and churches in how to improve their social and spiritual impact. Our clients include CPAS, Church of England, BibleProject, Stewardship, Alpha, International Care Ministries, Tearfund, World Vision, The Salvation Army, and Hope International.
The role involves designing, winning, and delivering projects across a spectrum of research, innovation, evaluation, and M&E solutions to help Christian organisations improve their impact.
With clients ranging in size from local churches to Christian INGOs, the role will help deliver a wide range of skills across project development and delivery including bid writing, workshop facilitation, survey design, quantitative analysis, qualitative analysis, focus groups, research interviews, and report writing.
Eido continues to grow into providing impact services to the Christian sector, and the ideal candidate will be motivated to serve the sector and have existing skills and experience to make us more effective in doing so.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Technology Operations Officer
Location: This is a hybrid role, with 2 days per week required at our Vauxhall Offices, including Monday and Thursday, but otherwise to be agreed with the line manager
Salary: £33,188 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
The Technology department in Refuge supports our work with survivors of domestic abuse by providing the technology, systems and tools used by our colleagues.
Through our suppliers we provide core technology infrastructure including laptops, mobile phones, internet access, printers and telephony to our Refuges and other frontline Services.
You will ensure that colleagues have the equipment and technology infrastructure they need to carry out their roles. Day to day, you’ll manage our telephone, broadband and printer suppliers, working to reduce costs and make sure that Refuge gets the service it is paying for. You will lead on projects to improve our technology infrastructure, delivering cost savings and service improvements through our suppliers.
Some of the work is administrative, ordering mobile phones, arranging shipping and keeping inventories up to date, but there is a real opportunity to improve the service we provide by delivering improvements to infrastructure and managing key suppliers to get value for money. This role requires supplier and project management expertise, but no specific technology related expertise beyond that of a capable user is necessary.
This is a great opportunity make a significant contribution to improving the way the Technology department supports Refuge in its vital work with women and children.
Closing Date: 09:00am 10 March 2025
Interview Date: 18 March 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Thank you!
We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk.
ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.
The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Please download our application pack for more details including the full role description and candidate profile.
ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.
Applications should be submitted by 2330 on Sunday 23 February 2025.
To be considered applications must include the following:
1. An updated CV of no more than three pages, including the names of two references;
2. A cover letter of no more than two pages which concisely explains why you are interested in the role and how you meet all the requirements set out in the Candidate Profile.
The client requests no contact from agencies or media sales.
Thank you!
Prospectus is delighted to be supporting our client as they look to appoint a new Operations Manager into their small team. This is a permanent part time position offered 24 hours per week over 3 to 5 days. This role will be hybrid with a minimum of 1 day per week in their office in Borough.
The Foundation was established in 2005 by John Stone and his wife, Vanessa, following the sale of the business which he founded in 1991. John, an entrepreneur with a successful 40-year career in financial services, is the Chair of the Foundation. The Foundation is proud to have an approach which is radically different to that of many other charities and foundations. Inspired by John’s experience and expertise in the world of business and financial services, our vision is to be a pioneering, innovative and disruptive influence, constantly in search of new and better ways to solve entrenched problems. Their main focus areas are as follows:
- Water to the home in Africa and Asia, with a specific focus on enterprises and the transformational role market-based solutions can play in this sector. Around 80% of our funding is committed to water.
- Two UK portfolios; mental health, and disadvantaged youth. Together, these portfolios account for roughly 20% of the Foundation’s funding.
As the Operations Manager, you will have oversight of all aspects of finance and operations, enabling the day-to-day running of the Foundation, including finance, budgets data management, the CRM function, office management, HR, and IT. You will develop and maintain effective relationships with suppliers, trustees, team members and beneficiaries, to ensure the Foundation always operates efficiently.
The successful candidate will experience of leading operations within a small organisation, with experience of using finance and CRM systems. You will be an engaged and supporting member of staff, willing to support the team in any and all operational matters. You will have excellent communication skills with the ability to engage stakeholders across all seniority levels. Finally, an appreciation of the work the foundation delivers on and enthusiasm for this work is encouraged.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Thank you!
Head of Operations and Refugee Leadership
To apply, visit our website for the list of responsibilities, the person specification and application details.
About WERS
WERS is a grassroot organisation driving positive change for people seeking asylum and refugees across the North East of England. We provide holistic, trauma-informed support, including IAA-registered advice, material aid, mentoring and capacity-building to help secure employment. Through a range of activities, we tackle poverty and exclusion, promote two-way integration, connect communities, and challenge racism and xenophobia.
Purpose of the role
This is an exciting opportunity to play a hands-on leadership role in shaping the future of WERS as we implement our 2025-2030 Strategy.
Reporting to the Chief Executive, you will oversee operational delivery, ensuring that WERS’ frontline services and community programmes are effective, well-coordinated and responsive to the needs of refugees and people seeking asylum. You will provide line management to the team members, ensuring they are supported to deliver high-quality services that make a real difference.
At WERS, we believe that real change happens when communities lead the way. This new role will also focus on expanding refugee leadership and developing a regional model for our Advisory Panel, empowering members to shape local and national policies while building a structured network across the North East of England. Through mentorship, training and leadership development, you will create clear pathways for refugees to step into leadership roles, ensuring their voices are at the heart of decision-making.
Experts by Experience
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at their website which may help in preparing your job application.
The client requests no contact from agencies or media sales.
Thank you!
TPP are recruiting an operations Manager on behalf of our client, a respected social enterprise.
Benefits:
• Pension scheme with up to 8% employer contribution
• Enhanced Parental Pay
• Enhanced Parental Leave
• Menstrual Leave and more!
The Role:
As the Operations Manager, you’ll be the glue that holds internal operations together—streamlining workflows, improving internal systems, and ensuring everything from governance to HR and finance runs efficiently.
Main responsibilities:
• Operations & Process Improvement – Implement and optimise internal workflows, oversee shared mailboxes, document key processes, and lead the rollout of the new Intranet.
• Internal Communications & Events – Plan and manage ‘Company Connect’ meetings, including travel bookings, agenda setting, and feedback collection.
• Governance & Reporting – Maintain and update the Executive & Quarterly Strategic KPI Dashboards, prepare Board-level reports, act as Secretariat for subcommittees, and support policy reviews.
• HR & People Operations – Oversee HR systems and processes, including performance reviews, and maintain HR records.
• Finance Support – Work alongside the Finance Assistant to supervise cost control, payment runs, and potential automation of payroll processes.
Essential requirements:
• Experience in operations management, process improvement, or governance.
• Strong project management skills with the ability to juggle multiple tasks.
• Excellent attention to detail and a proactive approach to problem-solving.
• Comfortable working across HR, finance, and internal systems.
• Strong communication skills – you’ll be liaising with senior stakeholders, team leads, and external consultants.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Are you a collaborative and organised self starter with excellent attention to detail? Are you interested in supporting refugees and want to help a growing frontline charity to monitor, quantify and communicate our impact to funders and supporters? Do you have experience in administration and data, and enjoy improving systems and processes?
If so, this central role in our charity might be for you!
Reporting to the Director, AFRIL's Monitoring and Operations Officer delivers the central administrative functions of the charity including office administration, equipment and grants/contracts administration, financial record keeping, and drafting communications for a variety of audiences. You will work closely with the Director and Project Leads to deliver and enhance our monitoring and evaluation systems and organise our annual public fundraising campaign. You will supervise office volunteers. We are a friendly team and there is significant scope for growth in this role.
AFRIL is a growing, dynamic charity working with asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7 full time equivalent) and over 80 volunteers.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich and Southwark:
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Casework and Advocacy Service: providing AQS accredited advice, complex casework and legal interventions in housing and homelessness, asylum support, community care, benefits and related matters. We have an immigration project in partnership with Southwark Law Centre.
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AFRIL Food Bank: food vouchers, parcels and essentials to people with no recourse to public funds.
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Allotment of Refuge: wellbeing support through food growing and climate resilience.
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Rainbow Club Supplementary School:improving educational attainment through weekly supplementary education in English and Maths, arts, music and sports activities to primary age refugee and migrant children.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.
Shortlisted candidates will be invited to interview on 4th March 2025.
The client requests no contact from agencies or media sales.
Thank you!
£33,610 - £35,432 per annum
Full-time, permanent
Much Hadham and surrounding areas
About the role
We are seeking a Retail Operations & Online Sales Manager to oversee the day-to-day operations of our five St Elizabeth’s Charity Shops in the local Hertfordshire and Essex area. This role will focus on maximising income and profitability of the shops. The post holder will work to effectively implement the strategy for the retail function whilst ensuring shop and trading compliance, effective management of the retail shop teams and creating opportunities to maximise sales as well as high street and on-line presence.
About you
We are looking for an individual with substantial retail experience, both physical and online. The post holder will create and lead on online sales across platforms such as e-bay and Vinted, increasing much needed revenue for the charity. You will need to be open-minded, creative and enthusiastic when it comes to trialing new initiatives. You must be able to supervise diverse teams across more than one location; delivering to income targets, KPIs and building a strong community presence across the stores.
A valid UK driving licence and access to own vehicle would be required.
Why work for us
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
- 25 days’ annual leave per annum + Bank holidays
- Eligible for Blue Light card – discounts on big brands!
- Discounted gym membership
- Employee recognition scheme
- Life assurance
- Free on-site parking
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
*terms and conditions apply
How to apply
Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
REF-219762
Thank you!
Senior Client Finance Manager x 2
(G7)
£54,285 - £60,585 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK - His Majesty's Government - we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Client Finance Manager will include:
- Responsibility for delivery of budget and forecasts by Client, Property and tenancy, using complex data from MRI Horizon general ledger and using Power BI and Excel tools. This will include leading staff in producing accurate income & expenditure budgets for our services for clients.
- Setting a forward budget in liaison with Clients taking into account service and affordability. Ensuring income and costs are correctly accounted for.
- Take accountability for financial control over property services accounting to ensure accurate cost allocation, billing and full cost recovery. This impacts the bottom line as all costs need to be recovered including fees for services. Client satisfaction is directly impacted by accurate forecasting, explanations and billing.
- Direct, plan, coordinate, and establish new systems and processes for quarterly financial reporting to customers that ensures they understand their costs and bills. Deliver an ongoing client reporting service that meets client expectations.
- Lead the interface with senior finance and property staff in Client meetings, for prospective and existing Clients. Understand customer needs and translate into action. Lead in preparing briefing and explaining financial reports clearly and succinctly. Be proactive in problem solving, resolving issues and finding solutions. Take responsibility for providing excellent client service.
- Lead and influence long term change through setting up new systems and processes and create high performing teams and continuous improvement.
- Lead in managing the service delivery with others in the team and 1-2 Management Accountants reporting to them. Managing the growth, matching resources to client demand. Integrate the efforts of others to support the implementation of improved financial systems to simplify and automate. Developing those systems.
Key Skills & Experience
- Part-Qualified candidates are required, though a full Accountancy qualification (CCAB or equivalent) is desirable.
- Experience in client finance, reporting, managing systems and processes, and working in partnership with others to deliver results is ideal.
- Strong finance business partnering experience in a similar-sized organisation is essential.
- Experience in the property industry or working within a civil service organisation with an annual turnover of >£100m is preferred.
For more information, contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Thank you!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT. An option to work from home up to one day per week in line with Crisis’ Hybrid Working Policy.
About the role
The Operations Manager at Crisis Skylight Brent is a varied and fulfilling role. You will be the line manager for six coaches delivering high-quality coaching services to our members, delivering advice and guidance and solution focused approaches to resolving homelessness. We encourage a bold culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!
Ensuring our recruitment practices are as equitable as possible is our number one priority, so we are looking for someone who advocates for others and challenges injustice.
About you:
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In depth understanding of the barriers experienced by people facing homelessness and how using effective case management, high-quality advice and guidance, and solution-focused approaches combine to prevent and end homelessness.
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Leadership qualities, including making confident decisions and using your own initiative.
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Excellent organisational skills, including ability to manage a high-volume workload and managing conflicting priorities. Including monitoring Key Performance Indicators and reporting systems to provide relevant reports.
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Thorough knowledge of safeguarding processes, and commitment to ensuring the safety and welfare of all members.
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Experience sustaining psychologically informed approaches and environments and be able to support and guide staff when working with marginalised individuals, and people who have experienced complex trauma, inclusive of those who may have been excluded from other services.
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Committed accountability to promote equality, diversity, and inclusion in your own role, and encouraging colleagues to do the same, including coaching and management teams. Alongside an ongoing commitment to promoting Crisis’ purpose and values.
To learn more about the role in an informal setting, we will be holding an online ‘Open Event’ from 7-8pm on Wednesday 12 February.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 23 February at midnight.
Interview process: Competency-based interview + written task.
Interview date and location: Thursday 6 or Friday 7 March in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and ambitious fundraiser who shares our values and passion to make life better for people with eczema? This exciting new role at National Eczema Society will lead our work building engagement and support from the UK eczema community. See below for the Fundraising Lead recruitment pack.
We are a relatively small and agile charity with big ambitions to grow our work. Our vision is a world free of eczema. Until that’s achieved, we’re fully committed to making life better for people with eczema and their families and put their needs first. We do this by providing information and advice, supporting eczema research, raising awareness and campaigning for better medical care. Around eight million children and adults have eczema in the UK, so lots of people look to our charity for hope and support!
Fundraising underpins all our work and is crucial to our success. As Fundraising Lead, you will be responsible for driving donations and supporter engagement using personal, story-led communications.
Some key responsibilities include:
• Managing individual giving activity – including regular giving, one-off donations and appeals and payroll giving
• Developing a supporter engagement programme – create a multi-channel communication programme to optimise supporter retention and deepen engagement
• Leading on supporter appeals – working with other function leads to ensure activity is integrated and optimised
• Managing challenge events – including promoting and allocating National Eczema Society Gold Bond places in key events
• General management – such as budgeting, planning, strategy development.
This is a great opportunity for ambitious fundraiser to take ownership of and drive the future direction of fundraising for National Eczema Society.
Benefits include
Salary – £40,000 per annum
Full-time, permanent role
Hybrid working – 2 days in the office, 3 from home
Office oocation – near London Bridge, in shared office space
Benefits: 28 days holiday, including 3 mandatory days over Christmas, plus bank holidays
Professional development opportunities
Application instructions:
If this role sounds like it’s right for you and you’d like to apply, please send us:
- An up-to-date CV outlining your employment history, academic and professional qualifications.
- A Supporting Statement (no more than two A4 pages please), explaining how you meet the criteria outlined in the Job Description and why you’re interested in leading on fundraising for National Eczema Society.
- Please email your CV and Supporting Statement to the email ID (by clicking) on 'How to Apply', to arrive by no later than 9am on Monday 3 March 2025.
- Do reach out to Andy Proctor, Chief Executive if you’d like an informal and confidential conversation about this position, via the above email address.
We look forward to hearing from you!
#Fundraising #Individual Giving #Digital Fundraising
The client requests no contact from agencies or media sales.
Thank you!
We Are Survivors are looking for an experienced therapeutic manager to come and join our Community Team to help us support survivors and their supporters across Greater Manchester.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorIsLeftBehind and is looking for a new therapy services manager to help us achieve this.
You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The role we are recruiting for is to grow this team from our central hub across wider Greater Manchester.
This role will be a job share with our existing Therapy Service Manager. The Community Therapy team deliver trauma informed therapy to survivors and their loved ones. The managers will work with the Community Services Manager and Senior Practitioners to ensure a smooth-running service and good clinical governance. There will be a small caseload as part of the role.
Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.
Main Duties and Responsibilities
• To manage the operational and clinical duty of care for support services
• To maintain the safe and inclusive provision of spaces for all clients
• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers
• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.
• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.
• To maintain and deliver relevant services to a small caseload of clients.
• Manage and deliver specific projects as directed and agreed by the Executive Team.
• To support the further development of the services that meet client’s needs.
In return for your time, experience, and commitment to the organisation, you will receive.
- A competitive salary.
- Annual leave package with incremental rises plus bank holidays.
- Company sick pay.
- Birthday annual leave.
- Monthly clinical supervision.
- Pension contribution.
- A range of discount and benefit programmes.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mentivity is seeking a Community Engagement Lead: Empower Communities, Inspire Change.
About Mentivity:
Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, and parents.
Through Mentivity House, we offer a dedicated space for youth development and community engagement, including youth clubs, tailored programmes, and our respite provision.
Our services also include mentoring, professional training, and apprenticeship/career readiness programmes, equipping young people and our wider community with the skills, confidence, and opportunities they need to succeed.
What we do:
Mentivity Mentoring
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Bespoke mentoring programmes to nurture young people’s passions and help them connect these interests to life and career aspirations.
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Delivered at Mentivity House & in schools and colleges.
Mentivity House
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A space to play, to learn, to socialise and to collaborate with the Aylesbury, Taplow estates and wider community.
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An inclusive community space that reflects the diversity of Walworth and its surrounding areas.
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A diverse and balanced programme of activities, from youth work to arts-workspace.
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Event space for local community groups offering activities that deliver social value.
Mentivity Respite Provision
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Flexible, nurture-centric respite education provision for young people.
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Targeted interventions to address behavioural and social development needs and to support reintegration to mainstream education.
Main Responsibilties:
Community Development
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Build and maintain strategic partnerships through targeted outreach, with local organisations, schools, charities, and businesses to bring impactful services and programmes to Mentivity House.
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Act as a key representative of Mentivity in the community, advocating for the organisation's mission and objectives.
Programme Coordination
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Oversee the planning and delivery of events, workshops, and services at Mentivity House, ensuring they meet community needs and align with project aims.
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Collaborate with internal teams to create innovative initiatives with measurable social impact.
Facilities and Space Hire Management
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Manage bookings and enquiries for the hire of Mentivity House spaces, including meeting rooms and hall. Enquiries will come via the website, walk-ins, and other channels.
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Assist with the marketing and promotion of Mentivity House as a desirable space for hire, leveraging social media, community networks, and other marketing channels.
Facilities Management
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Coordinate light facilities management duties, including scheduling maintenance, ensuring compliance with health and safety regulations, and maintaining a welcoming environment.
Reporting and Administration
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Monitor and evaluate the success of programmes and services, providing regular reports to the Community Advisor Board and senior leadership.
Team Collaboration
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Work closely with Mentivity leadership and the delivery team to align community programmes with organisational goals.
Recruitment Timetable:
Application deadline: Wednesday 5th March 2025
Interview dates: 12th - 14th March 2025
Interview location: In-person, 50 Westmoreland Road, London, SE17 2GA
Please complete a cover letter explaining why you would like to work at Mentivity and how you meet all the criteria in the person specification. Only CVs accompanied by a cover letter that directly addresses the job role will be considered.
Registered Charity
11 - 20
Mentivity is an inspirational mentoring organisation and alternative educational provision that aims to provide aspirational support for young people.
