City Jobs

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantages. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.

This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.

The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.

Funded By: London Borough of Southwark

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience.
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies   

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development. 

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Interviews will take place on Tuesday 5 November 2024

As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.

You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Reporting to: Quality Assurance Manager

Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract

Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.

Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.

Hours: Full time (37.5 hours per week).

Job Description

Quality Assurance

• Deal with external and internal enquiries
• Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
• Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
• Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
• Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
• Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
• Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate

CRM Support

• Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
• Manage the support ticketing process for Hubspot queries
• Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
• Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate

Business Improvement

• Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
• Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager

Person specification

Essential

• Professional and proactive, with real pride in the quality of work
• Ability to take initiative and proactively investigate solutions to current and potential issues
• Excellent interpersonal and communication skills
• A team worker who can liaise and collaborate with colleagues and other stakeholders
• Organised - can manage workload and deadlines and demonstrate effective time management
• Attention to detail and analytical skills
• Very confident IT user, in particular with CRM systems and Microsoft Office
• Positive and resilient attitude

Desirable

• Experience of the charity or education sector
• Experience of Hubspot and Microsoft Power Automate

Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 1st November 2024

Interview date: W/C. Monday 4th November 2024

Start date: ASAP

Join us as the Network Coordinator for the Liverpool Access to Advice Network (LATAN) and be at the forefront of transforming access to legal advice and support in Liverpool!

As the Network Coordinator, you will play a crucial role in driving greater buy-in and commitment to LATAN, ensuring its sustainability and growth. This dynamic role involves securing funding, growing robust collaborations with community organisations, and building strong relationships with key stakeholders to support and elevate the network.

Requirements

1. A sound working knowledge of third sector organisations in Liverpool
2. Fundraising experience and the ability to secure long-term funding.
3. Strong skills in managing and coordinating multiple tasks and projects efficiently.
4. Experience in building and nurturing partnerships and identifying opportunities for collaboration.
5. Ability to develop detailed work plans, timelines, and reports that showcase positive outcomes and impacts.
6. Ability to use a variety of ICT tools and systems, including Office365.
7. Ability to manage own workload whilst collaborating with others.
8. Experience in social policy and campaign work or ability to support and amplify social policy and campaign efforts within the network
9. A commitment to the active promotion of equal opportunities and anti-discriminatory practices.

About us

Established in 2020 through a groundbreaking project funded by Liverpool City Council (LCC), The University of Liverpool, and Citizens Advice Liverpool, LATAN has become a strong, evidence-led network strengthening innovative collaboration in the Liverpool advice sector. By working in partnership and developing a thriving community of practice, LATAN is enhancing how advice services operate in the city.

Want to join a prestigious public sector organisation as they go to market for a Finance Business Partner? Have fantastic communication skills and the ability to communicate complex financial figures to non-financial stakeholders? Looking for an opportunity that will give you sole responsibility over a growing and innovative business area If yes, read on!

Robertson Bell are excited to partner with this established public sector organisation as they go to market for a Finance Business Partner on a permanent basis. This is a fantastic opportunity to join a dynamic organisation during a pivotal time as they implement their new strategic plan and drive financial growth.

The responsibilities of the Finance Business Partner role includes:

• Serve as the sole finance business partner for a critical business area, leading financial planning and strategy.
• Manage the month-end process and produce detailed management accounts. Set annual budgets, conduct quarterly forecasting, and manage a comprehensive 5-year financial plan.
• Support the strategic development of the business area by providing financial insights and infrastructure recommendations to enhance asset growth and expansion.
• Co-ordinate the financial aspects of individual grants, identify funding opportunities, and oversee the portfolio of awards at an institute level to highlight trends and growth opportunities.

This role requires you to work onsite in the vibrant city of Oxford, where you will be part of a dynamic and supportive team. The successful candidate will also benefit from a highly attractive package that includes 30 days of annual leave (excluding bank holidays) and a competitive pension contribution exceeding 15%.

The ideal candidate will:

• Be a qualified Accountant or be actively studying towards a CCAB qualification and have a thorough understanding of accounting regulations and policies.
• Ideally come from the public or not-or-profit sector, however candidates from the commercial sector will be considered.
• Have extensive experience in the production of management accounts and providing a business partnering function to senior stakeholders.
• Be an effective communicator and be able to communicate complex financial information to non-financial stakeholders.
• Have excellent Excel skills and be able to create functions, formulas and be eager to learn Macros.

Applications will be reviewed on a rolling basis and the vacancy may close early if a suitable candidate is found, so do not hesitate and apply now to avoid disappointment!

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantage. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.

This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.

The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.

You will be leading a large team of Lead Workers and report to the Service Manager.

We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.

This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.

Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.

You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.

Overview of post

• To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
• To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
• To identify and report pilot projects that emerge from needs identified through forum members.
• To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
• To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
• To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
• To assist with the recruitment and management of volunteers.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.

This includes responsibility for:

• Company Reporting: To lead on company reporting to CAN’s core funders.
• Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
• Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
• Office management: To manage the CAN Office.
• Company administration: To manage and implement CAN’s administration systems and responsibilities.
• Operational support: To support the operational running of the company.

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

The Senior Programmes Manager will work with the Head of Sector Support and Grants and the CEO to develop and deliver our sector support programmes, including our flagship grants programme that aims to help sustain free legal advice agencies.This role will oversee the development and delivery of our exciting partnerships with other funders and advice sector organisations to support the advice sector. The role will oversee various funded programmes including the development and delivery of our Funder Plus offering.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring experience or understanding in training and development along with organisational capacity building within the advice sector.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

The Organisation:
The Hardman Trust is the only UK charity focused specifically on the needs of people on long term sentences. We support people during their sentence, as they prepare for release, and as they settle back into the community. Our vision is a future where everyone can achieve their potential within and beyond prison.

To find out more about The Hardman Trust, visit our website.

The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever strategy and looks forward to the next phase of its journey.

Our recently successful applications to both the Lottery (Reaching Communities) and the City Bridge Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. We have recently completed a merger with another charity and are open to further such mergers in the future.

Person Specification:
You will bring the following skills and experience to the role:

•  Strategic development
•  Leadership and management
•  Financial and commercial 
•  Outreach and communications

Please download our Candidate Information Pack for the person specification and more information on the role.

How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:

•  An up-to-date CV
•  A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website. 

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Friday 22nd November 2024
Interviews with The Hardman Trust:4th/ 10th/ 13th December 2024

We look forward to recieving your application.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support refugees and migrants, both in the UK and internationally, including projects focusing on resettlement, integration, migration and development, migrant protection, labour migration, climate change, community cohesion and research. IOM UK has been present in the UK since 1995.

Under the overall guidance of the Chief of Mission (CoM) and direct supervision of the Senior Programmes Coordinator, the Compliance and Reporting Specialist will work closely with the relevant Team Leads in the Mission, M&E team in Regional Office, to ensure programme compliance, support the development of monitoring tools and supervise the timely reporting on Resettlement related activities. 

For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

Viewpoint is a service user charity currently covering Hertfordshire. Our aim is to enable people who use mental health and addiction services to have a voice in feeding back how well services are working and to be part of future service planning. 

We are now seeking a person to support the chief executive to ensure that Viewpoint implements its agreed strategy within budget and operates as a model of best practice for user involvement and to manage and supervise staff employed by Viewpoint. 

Viewpoint Operational Manager  

Title: Operational Manager 

Responsible to: Chief Executive 

Location: Welwyn Garden City, Hertfordshire 

Hours / salary: 22 hours / week. Full Time Equivalent Salary £35,000 p.a. 

Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary - Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month waiting period. 

Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary  
period. 

Other benefits: Training, Development and Supervision

Length of contract: Subject to funding 

About Viewpoint 

Viewpoint develops innovative ways that support people with a lived experience of mental health issues and / or addiction challenges. Across Hertfordshire we work with over 800 experts by experience and put them at the centre of everything we do. We support people to be independent, have their say on the quality of services that they experienced and influence change to those services. 

Our support is flexible and needs-led and is delivered through outreach groups, one to one interaction or remotely.

Staff or members who have a lived experience of mental illness and / or addiction facilitate our programmes.

We offer educational sessions that enhance wellbeing and equip individuals with the skills and self-belief to aid their recovery journey. 

Our goals 

Purpose of the post: 

•  To support the chief executive to ensure that Viewpoint implements its agreed strategy within budget and operates as a model of best practice for user involvement. 

•  To manage and supervise staff employed by Viewpoint. 

•  To promote Viewpoint with both statutory and Voluntary Community Faith Social Enterprise (VCFSE) at a county level. 

Principal Responsibilities: 

Management  

• To provide operational management and leadership to achieve the aims and objectives of the Viewpoint strategy. 

• To ensure that appropriate policies and procedures are adhered to, developed and updated in compliance with relevant legislation.

• To attend contract reviews and provide such monitoring information as required by the service contract. 

• To develop and maintain good working relationships with all relevant statutory, independent, and voluntary agencies. 

• To raise and promote the work of Viewpoint across the county and all relevant bodies. 

Staff 

• Provide effective line management to all Viewpoint staff in accordance with agreed policies 

Financial 

• To participate in the preparation and production of the Viewpoint Annual Report and Business Plan. 

• To ensure proper use of resources and working within agreed budgets. 

Fund-raising 

• To contribute to the development of fund-raising activities to ensure the continuation and development of Viewpoint. 

Representation 

• To negotiate appropriate user representation with service commissioners and providers. 

• To support user representation on County-wide forums. 

General 

• To ensure relevant recording, monitoring and evaluation of project work is routinely carried out and in compliance with relevant legislation and the requirements of the service contract. 

• Maintain awareness of national and local initiatives and best practice regarding user involvement. 

• Undertake other duties, consistent with the level of the post, as required from time to time by the Chief Executive and Executive Committee. 

Service Development and Delivery  

• Maintain up-to-date knowledge of legislation, national and local policies and issues in relation to mental health and wellbeing.

• Comply with all relevant Viewpoint policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information, and to be aware of any changes in these.

• Be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate. 

• Complete entries in the appropriate records and performance database. 

Learning and Development  

• Participate in mandatory training and development activities 

We welcome applications from people who use or have used mental health and /or addiction services. 

Closing date: Monday 18th November 2024 at 12PM

For an application pack: please telephone Viewpoint on  01707-386-136 or 

e-mail info@hertsviewpoint(dot)co(dot)uk 

Please note - In order to apply you must complete the application form. We do not accept CV's.  

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.