Children Social Worker Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable?
Guildford Foyer is looking for a warm, reliable, and proactive Housing Night Worker to join our friendly and dynamic staff team, based in the heart of Guildford, Surrey.
The Foyer is one of our 24-hour supported accommodation services, housing up to 34 young people, aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. Our specialist supported accommodation is a safe and secure environment where young people are supported to acquire the necessary skills in preparation for living independently and can safely explore their increased freedom and choice and develop the responsibilities associated with adulthood.
Your primary role will be to keep our service and young people, safe. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. In addition, you will complete health and safety checks, ensuring the service is clean and tidy and reporting any repairs. You will be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
You will work a shift 21:30-08:30, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better.
You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be proactive in you thinking, with the ability to manage lots of tasks at the same time and keep appropriate records. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 12 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
South West Surrey Domestic Abuse Service is looking for an Outreach Worker to support adult survivors of domestic abuse across Waverley/Guildford Boroughs and to also take the lead in advocating for our LGBTQ+ service (Surrey Pride Awards 2024). You might be part of the LGBTQ+ population and/or have experience of LGBTQ+ needs or the impact of discrimination.
You may have experience of helping those who have been affected by abuse or other trauma. You will use your compassion and listening skills to provide emotional and practical support and help survivors feel safe and empowered. The role includes providing risk assessment, advice, advocacy, safeguarding and liaison with other professionals for example Police, Social Services and Local Authorities.
As part of our adult outreach team, you will support all victims and survivors of domestic abuse living in our area no matter what their age, race, faith, sexual orientation, gender identity, disability or class.
We have built strong links across Surrey, raising awareness of our LGBTQ+ service that supports members of the LGBTQ+ population across the county. This includes creating a better understanding of their needs and challenges when affected by domestic abuse. We want someone who can continue this networking and advocacy work. You will be a strong communicator, a confident networker and able to understand and professionally challenge the views of others.
You will be working 30 hours a week as part of our team of over 20 staff based on the edge of Guildford. You must have a driving licence and have access to a vehicle as some travel across the county, including in rural areas, will be required. A strong commitment to equal opportunities is essential. This position requires an enhanced DBS check.
About us
South West Surrey Domestic Abuse Service provides free, independent and confidential advice to anyone affected by domestic abuse living in the boroughs of Guildford and Waverley. Last year we supported almost 1,000 women and children in our area.
We are a member of the Surrey Domestic Abuse Partnership. We are a proud member of the Employer’s Domestic Abuse Covenant.
What we can offer you
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Benefits pot worth 5% of your salary in addition to your annual salary and pension
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25 days plus bank holidays paid annual leave (pro rata if part time)
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Modern, comfortable office with free parking
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Travel expenses (mileage, parking away from the office while on duty)
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Comprehensive training
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Workplace pension
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Investment in your personal development
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Wellbeing programme for all
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Individual wellbeing support by an independent professional
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Young People service in Hounslow.
£22,120 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.
This role requires working on a rota pattern encompassing mix of shifts between 7:15am and 21:45pm including weekends. The service is open 365 days a year.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to engage with agreed support programme
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
For the full list please see our website.
Successful candidates will have:
An understanding of the issues facing young people
An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
An awareness of adolescent development and relevant theories, such as attachment theory
An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
An understanding of the difficulties care leavers face and the skills to empower them to achieve their ambitions
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
A passion to support young people to reach their potential, succeed and thrive independently given the right support with a 'can do' attitude
A strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision
A commitment to asset based approaches - considering what matters to individuals, not just what is the matter with customers
An outcomes focus and approach to working
Strong self-awareness and commitment to acting as a positive role model
A commitment to non-discriminatory practice and to promoting equality and diversity
For the full list please see our website.
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Desirable:
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our RBKC Mental Health Service in Kensington & Chelsea.
£28,538.40 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To apply for this role, please complete the online application form and email a supporting statement to
Your supporting statement should explain why you are applying for this role, and outline how your skills, knowledge and experience relate to the role, giving specific examples where possible.
For a full job description, please visit our website
The shift pattern for this role includes 5x 8hr shifts per week on a rolling rota of Monday to Sunday. This post involves some weekend and bank holiday working.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
Put the service-user at the centre of their support and promote optimism and hope for their increased independence
Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service
Support customers to maintain their tenancy
Carry out holistic assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
Ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
Undertake key working responsibilities for a caseload assigned by the Team Leader/Service Manager
Be flexible and responsive to the needs of service-users as directed by their personal support plan
Provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
At least an NVQ Level 3 in Health & Social care, or equivalent
Minimum of 3 years experience in working in mental health or other specialist social care services
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.
An understanding of care-planning processes and Models of Care within mental health
Knowledge of group and individual therapy
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job title: Young Person's Paid Internship with Adoption Alliance
Responsible to: Adoption Alliance Manager
Hours of work 10-14 hours a week, to be negotiated (flexible with evening and weekend working required)
Salary Grade 2 (£21,840 to £22,741 FTE depending on experience and skills)
Duration: I year
Location: A mixture of home-based, office based (Prestatyn) and some time spent in colleges and schools across North Wales. The successful applicant must be either based in North Wales or able to travel there several times a week.
This is a new role in the organization and the successful applicant will help us to shape the role going forward. As an internship, the post is limited to one year and the successful candidate will be offered training to meet their development needs. This role will offer the successful applicant an opportunity to play an active role in this new project which aims to improve the experiences of adopted people in schools in North Wales whilst at the same time having opportunities to learn new skills and gain knowledge and understanding in areas which are of interest to them. Help will be given to transition from this role into future training or work.
MAIN PURPOSE OF THE INTERNSHIP
To use your own lived experience to improve the educational experiences of young, adopted people across North Wales.
To work closely with the Adoption Alliance Lead Youth Worker to support the delivery of the project – for example by preparing training materials for schools, working with groups of young, adopted people, creating content for various online platforms.
To work closely with the Lead Education Officer to help deliver training to schools and colleges.
To gain experience and improve your own life chances as a result of working on this project.
To support you to develop digital content and resources which will be used in this project.
To support young people to create products that promote the purpose of the project which may include digital resources such as podcasts.
MAIN DUTIES AND RESPONSIBILITIES
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To assist in bringing together groups of young, adopted people and share experiences.
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To use lived experience to inform the current education system in North Wales
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To gain knowledge and experience within a range of work settings including social care, education, and youth work.
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To identify and undertake training which will help prepare you for the future.
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To work closely with administrative and business support staff in the Wales and Central teams to ensure the booking of venues, activities etc and gather output and outcome data from the service.
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To support the organisation by gathering statistical and other relevant information to support evaluation and fundraising activities for the service.
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To support young people who wish to have their voices heard in national and regional forums and events.
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To attend internal and external training sessions and other meetings as appropriate, in order to learn and remain up to date with adoption issues, relevant policies, working practices and systems and network with other youth work providers in Wales.
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To engage in supervision and professional development.
This job description is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. This job description will be reviewed with the post-holder at significant points for the Organisation.
PERSON SPECIFICATION
ESSENTIAL CRITERIA
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The role is available to a young person under the age of 25 years old, with lived experience of adoption/ care experience.
QUALIFICATIONS/TRAINING
or equivalent experience which must be demonstrated in the CV/application form
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Ability to communicate effectively in English and / or Welsh.
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There is no requirement for any specific qualifications or examination results.
KNOWLEDGE AND EXPERIENCE
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Good understanding of the needs of adopted or looked after children
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Experience of the education system in Wales.
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An understanding of the importance of following policies and procedures to ensure that children and young people are safe
SKILLS AND ABILITIES (All Essential)
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Good communication and interpersonal skills
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Ability to relate to children and young people
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Ability to work as part of a team
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Ability to use IT equipment
QUALITIES
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The capacity to understand and to empathise with the issues of concern for adopted children and young people and their parents
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Flexible and adaptable approach to work
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Positive and motivated attitude to work
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Team player
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Willing to learn
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Open and honest and able to fulfil a duty of candour if challenged
OTHER
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Ability to speak Welsh is desirable and respect for the Welsh language is essential
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Commitment to promoting anti-discriminatory practice and equal opportunities.
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Willingness to travel and work occasional weekends and evenings as required. (essential)
The client requests no contact from agencies or media sales.
Come and join our team!
Full time role/s available (though we’re open to part time, flexi and job share options)
Who we are looking for
We want to hear from people who have a passion for the education/youth sector and a commitment to improving young people’s lives, with experience of designing and conducting research projects and/or process and impact evaluations. Ideally this will be combined with a desire to work on a range of projects to support organisations across the education and youth sectors. With many of our researchers and leaders coming from practitioner backgrounds your experience could come from either academic and/or professional routes.
We foster an inclusive culture at CfEY and are committed to maintaining and building a diverse team. Therefore, we particularly welcome applications from people from Black, Asian and minority ethnic backgrounds, disabled and/or neurodivergent people, and people that have taken non-traditional routes to get where they are today.
About us
The Centre for Education and Youth (CfEY) is dedicated to advancing education by supporting all children and young people to make successful transitions to adulthood. Our vision is of a society that ensures comprehensive support for youth, inspiring institutions, organisations, and practitioners to achieve this vision through practical support.
CfEY advances education by designing, co-designing, and conducting research on formal and informal educational practices and policies, providing insights and recommendations to improve educational outcomes. We collaborate with schools, policymakers, youth organisations, and communities to implement evidence-based strategies that enhance the educational experience and support the development of all children and young people. Additionally, we design and deliver evaluations and provide strategic advice to help educational institutions and charitable organisations improve their services and outcomes for young people.
Unlike many other similar organisations:
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We are grounded, bringing a wealth of professional experience as former teachers, teaching assistants and youth workers.
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We are practical, supporting change by working directly with practitioners and young people.
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We are independent, with no political or party allegiances, and positive relationships with a diverse range of funders who support our work through grants and contracts.
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We are local, getting beyond Westminster to inform policy and practice in specific localities.
About the job
You will work closely with the rest of our team, contributing to the delivery of research and evaluation projects for our clients.
This will involve:
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Working with clients to understand their needs for research and evaluation needs
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Designing tools for research project, ensuring you are using methods appropriate to the context and project
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Conducting rapid evidence reviews of available literature within the education and youth space
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Designing monitoring and evaluation tools for clients
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Delivering workshops to support organisations to develop their approach to evaluation and monitoring
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Ensuring you are conducting research and evaluation work in an ethically responsible way according to our ethics, safeguarding and data protection approaches
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Quantitative and qualitative data analysis and write up of research projects
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Creating recommendations for clients based on research/evaluation findings.
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Presenting research findings to clients in a range of format (written and verbal)
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Managing projects using effective project management approaches, including:
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Monitoring risk
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Communicating with clients and colleagues
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Developing timelines for delivery and monitoring slippage
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This will require:
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Keeping abreast of developments in social research, including new methodologies, datasets, systems and software and helping the team to understand and deploy these on projects.
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Developing effective working relationships and partnerships with clients, partner organisations, academics and other researchers.
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Integrating participatory methods into your work, ensuring the voices of those with lived experiences are represented in everything we do.
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Working with colleagues to deliver effective engagement and policy outputs, ensuring our research has wider and deeper impact.
We will expect you to:
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Pursue our vision and charitable objectives, embodying our ways of working.
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Be autonomous, with the ability to work independently with minimal supervision.
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Work with us in an enjoyable and productive way, challenging and supporting the rest of the team and making working together fun.
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Work fast but flexibly, managing your own time and producing high quality work.
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Have close, positive and friendly relationships with our clients and network by building rapport and understanding and responding to their needs.
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Be part of our team by embracing our ethos, contributing to meetings, mucking in and having fun.
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Support colleagues responding to tenders, and writing project proposals and bids when appropriate
We offer you:
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Location: You can be located anywhere in the UK. Our office is located in Hackney, London and the team gathers there fortnightly on Mondays. If you live outside of London, CfEY will cover your travel expenses for the fortnightly team meeting. Outside this, you can decide when to come to the office, and when to work from home, although there may be specific events and meetings to attend and these tend to be concentrated in London. You will also have to conduct fieldwork which will involve travel across the country (expenses will be covered).
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Flexibility: We encourage everyone at CfEY to work in a way that fits around their lives and existing commitments. Whether this means starting work later after the school run or taking a longer lunch break to fit in exercise, we encourage you to work in a way that means you can effectively and efficiently complete your work to a high standard. We are open to discussing flexible working patterns such as compressed hours or part-time work with you and a number of our current employees currently work varied patterns.
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Variety of work: No two days will be the same; you’ll be working with a diverse range of clients and projects - both focused and wide-ranging - delivering a variety of different methodologies and taking different approaches.
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Development opportunities: Our team spends time each month discussing recent trends in education and youth research and policy, and we dedicate time for wider personal and team development alongside learning through delivering our projects.
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Team Culture: We believe that work should be enjoyable and fun. We have lunch together each fortnight when we come together for our team meeting. We celebrate each other’s wins and have an annual overnight away day as a team. Salary: You will be paid between £33,660 to £35,700 FTE dependent on experience.
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Pension: We offer an employer contribution pension (following a three month probation period)
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Annual leave: We offer 33 days holiday per year (including bank holidays), with a flexible bank holiday policy where you can choose to take your bank holiday entitlement at another time of year if you wish.
About you
We get that life is complicated. If you've taken an unusual, less travelled path to get to where you are now then get in touch. We're equally keen to hear from you whether you have an undergraduate or postgraduate degree, or you have practical experience within the education or youth sectors.
Characteristics:
-Essential:
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You are 100% committed to and passionate about improving children and young people’s life chances.
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You live and breathe our mission and approach and are determined to build on CfEY’s success.
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You are pragmatic and creative in balancing the need for practicality and rigour in research
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You build rapport quickly and are energetic and enterprising. Seeing a problem invariably leads you to spot a solution.
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You pride yourself in delivering work of the highest quality for our clients and partners
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You take a collaborative but ambitious and driven approach.
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You are keen to take on new challenges and have the ability to work autonomously and independently.
-Desirable
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You have an interest in developing innovative approaches to research and evaluation
Knowledge and experience
-Essential:
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You know how to design research methodologies to answer research questions or measure impact.
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You have experience of quantitative and qualitative research methods.
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You have experience of monitoring and evaluation within the education and/or youth sector
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You have a good understanding of the principles behind consent and privacy, and ethical research approaches.
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You have an understanding of how the education and / or youth sectors work, gained through either practical or research experience.
-Desirable
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You have a detailed understanding of how England’s education system works and are well informed about policies and trends in the education and youth sectors.
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You have direct experience working with young people.
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You understand participatory research methods, particularly with young people with lived experiences
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You have written research reports and/or impact reports
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You have an understanding of impact measurement and theory of change.
Skills and competencies
-Essential:
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You write extremely well. You adapt your style to suit different genres including media (traditional and social), blogs, impact, academic and policy reports.
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You are highly competent in Excel and can use it to analyse data and produce data visualisations.
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You have some experience in designing and delivering research projects from start to finish, either as a project lead or supporting the project lead.
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You are comfortable making presentations and speaking to unfamiliar audiences.
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You work flexibly and efficiently. You can work from different places and manage your time creatively, balancing periods of intense work with quieter periods. You are self-motivated and don’t need to be told what to do.
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You can work collaboratively with a wide variety of organisations and people, both internal and external.
-Desirable
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You have project/client management experience.
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You understand how to use key research and evaluation software, eg Alchemer and Mendeley
The process
To support equal opportunities and minimise the risk of bias, we are asking candidates NOT to include their name in their CV, covering letter and file names.
1) CV and cover letter
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We are recruiting on a rolling basis, and will be interviewing suitable candidates periodically throughout the application window so please send your application to us as soon as possible.
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To apply, please send a two-page CV tailored to this role (including two referees who we can contact by phone) as well as a one-page cover letter explaining why you think you are suited to this job and why you'd like to work with us.
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The application window will close 11.59pm on 30th August 2024.
2) Shortlisting
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We will inform you if you have been shortlisted via email.
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If you have been shortlisted, we will invite you to complete a task and return the task to us within a mutually agreed time frame.
3) Interview
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If you are successful at the task we will invite you to interview.
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Interviews will take place in person at our office in Hackney, London.
4) Appointment
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We will inform candidates who have been successful at interview as soon as possible, before contacting referees.
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Appointments will be confirmed once we have received satisfactory references and completed a DBS check. If there is something that you would like to discuss with us regarding your DBS check prior to or during the application process please let us know.
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Ideally we would like someone who can start in September/October 2024, but please talk to us about when you might be able to start, we are open to flexible start dates for the right candidates.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker join our Mental Health service in Hackney.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
Relevant experience working in Mental Health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Salary per annum: £24,102 - £25,608
Salary per hour: £12.36 - £13.13
Location: Much Hadham or Bishops Stortford
We are seeking committed and caring individuals with a passion for improving the lives of children and young people and adults! It is a very exciting time to join St Elizabeth's, as our charity grows with our admissions increasing for 2024 onwards.
What can you offer me?
- Full time, part time or Bank hours available – between two or five shifts per week.
- Mixed pattern of early and late shifts (07:00/ 07:15 – 14:30/14:45 and 14:15 – 21:45).
- Rewarding opportunities to support children young people and adult with complex needs and Epilepsy to “live life to the full”.
- From 23 days’ annual leave plus bank holidays.
- Career pathway including registration onto a Level 3 in Residential Childcare or Level 2 in Health & Social Care (fully funded by St Elizabeth’s).
- Onsite training and assessment team delivering a variety of learning and development opportunities.
- 20% uplift on your salary for working overtime on a Saturday & Sunday.
- If you drive and are willing to support our service users to access the community, you could be eligible for a monetary voucher towards your Christmas shopping!
- For those that don’t drive or have access to a car, we offer subsidised staff transport service from Bishops Stortford, Harlow, Sawbridgeworth and Stansted Abbotts that runs in line with our shift patterns.
- Eligible for Blue Light card and other health and leisure discounts.
- Free onsite parking and subsidised canteen.
What will I be doing?
- Daily care and living support, including personal care.
- Promoting independence and learning in line with wellbeing.
- Encouraging fun leisure and social activities ensuring our service users are able to access the wider community.
- Ensuring a safe, secure and clean home environment.
- Food preparation and cooking meals.
- Administering medication (full training provided).
What are we looking for?
We are looking for individuals that are deeply passionate about supporting children, young people and adults to ensure they achieve their aspirations and forge brighter futures. Ideally, you will have some previous experience of working in care or education, but if you can commit to being dedicated, patient and adaptable with excellent communication skills, then you are exactly the person we need!
Calling all drivers! If you drive, we would especially love to hear from you. Our motto is to ‘Live Life to the Full’ and although St Elizabeth’s provides unique and tailored experiences to the people we support, we want to ensure our clients and learners can access every opportunity available to them within the local community and beyond to gain valued life experiences and continuously improve on their journey to independence.
If any of the above sounds like you, then come and join the St. Elizabeth’s community!
How do I apply?
Please complete an application form and upload an up-to-date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route, and so drivers are desirable. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience. Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply quickly. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline.
Equality, Diversity & Inclusion
At St Elizabeth’s we aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. Additionally, we are an equal opportunities employer welcoming all applications from across the community; every addition to our centre is a valued one. Therefore, if you require any reasonable adjustments at application or interview stage, please do not hesitate to contact us as soon as possible.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. Successful applicants will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
#IND001
REF-215 806
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and benefits are available to download
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Crawley Foyer is looking for a warm, reliable, and proactive Housing Night Worker to join our friendly and dynamic staff team providing supported accommodation for young people aged 16 - 25 at risk of homelessness, staffed 24 hours a day providing a safe and encouraging environment for residents. In addition, our Youth Advice Centre is located adjacent to the Foyer which enables us to offer a range of services to young people living in the Foyer and in the wider community.
Your primary role will be to keep our service and young people, safe. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. In addition, you will complete health and safety checks, ensuring the service is clean and tidy and reporting any repairs. You will be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
You will work Sunday - Thursday 20:00 - 07:00, Friday and Saturday 21:00 - 08:00 on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better.
You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be proactive in you thinking, with the ability to manage lots of tasks at the same time and keep appropriate records. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life. tion that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life.
As the Mentoring Manager you will be responsible for overseeing the work of supporting young people in the community. Through recruiting and training local volunteers to be Youth Mentors and matching them to young people referred to the program. Supporting 1:1 and group sessions with a particular focus on delivering outdoor based, fun, and engaging sessions. This role is specifically to support the young women and girls on the programme.
Main Responsibilities
- Manage a caseload of up to 20 active 1:1 mentee / mentor relationships.
- Building appropriate relationships with, and supporting YP through 1:1 and group mentoring
- Supporting girls through focused workshops and group activities. Developing a curiculum of suport for them.
- Create pathways for inspiring YP to engage in positive volunteering opportunities.
- Managing referrals from other organisations and being involved in the support systems in place for those young people.
- To co-ordinate and train a team of volunteer mentors who will provide support to young people on a weekly basis. Specifically female mentors.
- To ensure the volunteer mentors support young people to access services and develop skills and support them in making choices which will help them improve their physical, psychological and social well-being.
- To ensure safeguarding and child protection processes are in place and adhered to at all times.
- To work with community organisations and statutory agencies to create referral and access pathways into and out of the mentoring project and to promote the project as widely aspossible.
- Plan, organise and manage the 3 residential trips a year, in collaboration with other staff.
- Organise day trip activities in partnership with other staff
How to Apply
If you would like an informal chat about this role please do contact us.
Applications are open until we find the right candidate. We are looking to start this role in September 2024
This role benefits from regular clinical supervision from a qualified Clinical Psychologist. We believe that all staff delivering face-to-face services should have additional support and a confidential space to reflect and talk through the impact of their work on them.
We provide support to young people through outdoor based mentoring and group sessions.
Salary: £25,989 per annum + £750 Home Working Allowance per annum
Hours: 35 Hours per week
Fixed Term Contract - 12 Months
Location: Homebased with regular travel required across the Nottinghamshire and Derbyshire areas for visits, events and meetings.
This is an exciting opportunity to join TACT East Midlands in a new role as a Foster Family Support & Engagement Worker and be part of an exciting project which aims to create a ‘TACT Carer Support Hub’ for our foster families in the Nottinghamshire/Derbyshire area and engage our foster carers in our efforts to recruit new foster carers, so we can look after more children with complex needs. The Foster Family Support & Engagement Worker will work alongside families and other professionals, in the establishment of a TACT Carer Support Hub which will support carers who look after children with complex needs.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Fostering Family Support & Engagement Worker will include:
- To support the development of a ‘TACT Carer Support Hub’ in the Nottinghamshire/ Derbyshire area that will bring foster carers together to support each other and provide more family support and breaks from caring.
- To engage with and coordinate community-based activities for our foster carers, to raise TACT’s profile and visibility in the local community and support with the recruitment of new foster carers in the area.
- To offer practical and emotional support to TACT foster families, supporting them to strengthen and develop their skills and knowledge relevant to supporting children with complex needs, so that children can benefit from stable family life.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work-life balance for all our employees so they can give excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf and applicants should live within or close to the areas indicated in this advertisement to facilitate the travel requirements of the role.
Closing Date:Tuesday, 20th August 2024
Interview Date: Tuesday, 3rd September 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- A good team member
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Excellent communication skills
- Good record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role within an inter-sectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Refuge Worker.
We exist to end the harm done through gender-based violence. Our mission is to prevent violence and abuse, while providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to help them achieve independent lives, free from abuse.
Our core values, developed in consultation with staff and service users, are rooted in feminism and intersectionality. We are committed to being survivor-led, trauma-informed, empowering, diverse, anti-racist, and anti-discriminatory.
About the Service
The Multiple Disadvantage Refuge Worker role is dedicated to providing specialist support services to women living in refuge who have multiple needs, including those who have experienced domestic or sexual violence, mental illness, or problematic substance use. You will liaise with partner agencies to ensure that the services delivered are of the highest standard and align with our organisational aims and objectives.
About the Role
As a Multiple Disadvantage Refuge Worker, you will work with women residing in refuges across 7 Pan London boroughs. Your responsibilities will include devising support plans that address their immediate practical and emotional needs and initiating the recovery process. You will connect women with more specialist support services as required. The role involves conducting risk assessments, creating safety plans, and identifying support needs such as accessing benefits, budgeting, and exploring resettlement pathways from the refuge. You will also promote social inclusion, encourage independence, and foster the development of personal resilience. Building a support network for women and promoting engagement with other services is a key aspect of this role.
About You
We are looking for someone with relevant experience in providing specialist support services to women and families with multiple needs. You should have casework experience in offering proactive and emotional support to women who have experienced domestic abuse, aiding them in their recovery and rebuilding their lives. Experience in multi-agency working and maintaining a professional manner is also essential.
We understand that you may not possess all the knowledge, experience, and skills listed in the Job Profile Document. However, your interpersonal skills, passion for making a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively are equally important. If you are interested in learning more about the role or are unsure whether to apply, we encourage you to contact our recruitment team.
How to Apply
If you are passionate about supporting survivors of gender-based violence and meet the requirements outlined above, we would love to hear from you. Please Contact for more information or to apply for the position.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Brent.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package across our Pound Lane and Scattered services.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Engage in learning and development activity to increase knowledge and skills
* Ability to defuse challenging behaviour with awareness of personal safety.
* Adhere to Look Ahead's Policies and Procedures
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.