Child protection jobs
About Us
Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.
We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.
About the Role
As People and Culture Lead, reporting to the Director of Execution & Planning, you will be responsible for the development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.
You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.
We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.
Responsibilities
Employee life cycle management
- Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems
- Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
- Ensure the ongoing development of our P&C offering is aligned with our culture
Support & advice to leaders an managers
- Build strong working relationships with the leadership team in order to support them directly
- Provide coaching, guidance and support to managers ensuring that our people are supported to thrive and develop
- Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s policy, best practice and employment legislation
Support delivery of Global Canopy's People plan
- Alongside the Director of Execution & Planning, drive the implementation of people initiatives and be responsible for the successful embedding of changes
- Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
- Provide reports and maintain KPIs related to our people and present these to senior leaders and trustees
Management
- Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
- Manage the relationship with our EOR
- Alongside the Director of Execution & Planning and Operations Coordinator, provide leadership on data protection across the organisation
Requirements
To be successful in this role, these are the things that will matter the most:
- People-first and positive approach to HR management
- Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
- Alignment with our values and our mission, a commitment to collaboration and a passion for developing an organisational culture in which people thrive
Essential behavioural competencies:
- Leading with warmth
- Credibility as both structured and effective as well as emotionally intelligent
- Able to handle difficult situations sensitively and confidentially
- Initiative and ability to manage and prioritise own workload, working to deadlines
- Creativity
Skills and experience:
- Significant experience in all aspects of employee lifecycle management
- CIPD level 5 or equivalent experience
- Strong understanding of UK employment law and best practice
- Experience and expertise to support in the areas of diversity and inclusion, learning and development and employee wellbeing and engagement in a hybrid context
- Experience of working in an advisory capacity with leadership teams and regularly reporting to senior leaders and trustees
- Ability to take a leadership role in change projects
- Experience of working across different departments/functions in a matrixed and international organisation
- Experience of working internationally with employees based outside the UK - and covered by non-UK law
- Experience or understanding of the context for a charity / not for profit organisation
Salary & Benefits
Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.
Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension: Employer pension contribution of 8%.
Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.
Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
How to Apply
To apply for the position, please follow the link and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).
All candidates are asked to complete an anonymous diversity monitoring form when they apply. The closing date for applications is 23 February at 9am GMT. Early application encouraged. We may close applications early if suitable candidates are identified.
First round interviews are planned for w/c 23 February via video call, and final interviews are planned for w/c 2 March in-person at our Oxford office.
At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions. Right-to-work in the UK is required.
Applicant data will be managed in accordance with the candidate privacy policy available on our website.
The client requests no contact from agencies or media sales.
Thank you!
The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview (online, via Teams): To be confirmed
Second interview (if necessary, in person): To be confirmed
For full details on the role, please download the recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.
The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.
Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus.
We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.
For a full job description and information about how to apply, please head to the Pattern Church website.
Closing date: March 10th
Interviews w/c March 16th
To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an enthusiastic Head of Fundraising with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
About Khulisa
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role
Over the last two consecutive financial years, we have raised approximately £1 million each year – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish. This role will involve:
- Reviewing and evaluating our funder qualification processes to ensure donors align with our values and meet our ethical standards.
- Ensuring that detailed research on prospective funding opportunities, including trusts, foundations, corporate partners, HNWIs, are carried out and that plans for making approaches are developed and carefully implemented.
- Initiating, nurturing and maintaining strong relationships with prospective funders and donors.
- Working together with the Senior Leadership to develop and periodically review Khulisa's 3-year fundraising strategy, taking ownership of key elements and processes, and periodically developing and testing new fundraising approaches.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for
Abilities/Experiences
- Extensive fundraising and grant management experience working on large bids (£100K plus).
- Excellent writing skills with ability to produce clear, concise and engaging reports.
- Demonstrable ability to communicate effectively with a wide range of stakeholders and build relationships easily.
- Demonstrable experience of successfully raising funds from Trusts & Foundations, Corporates and Major Donors.
- Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy.
- Experience of budget management and financial processes in income generation activities.
- Experience of mobilising and managing implementation of grant agreements from initiation to reporting and possibly reapplication.
- Ability to confidently negotiate or renegotiate with senior stakeholders on programme budgets, deliverables and objectives.
Knowledge/Skills
- Good knowledge of Khulisa's work and ability to use this to creatively engage with new donors and secure their interest.
- Strong knowledge of CRM database, preferably Salesforce, in managing funder/donor relationships and fundraising activities.
- Strong account management and negotiation skills.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraiser – Individual Giving & Supporter Relations
Maternity Leave Cover
Location: Hemel Hempstead (flexible hybrid working)
Contract: Fixed term
Hours: Part-time, 22.5 hrs/week
Salary: FTE c.£35,000
About the Role
We’re looking for an experienced Fundraiser to provide maternity cover and ensure the smooth delivery of our Individual Giving programme. In this key role, you’ll help maintain stable income and deliver essential activity across our Individual Giving strategy.
You’ll manage a broad portfolio including Individual Donations, Regular Giving, Mid‑Level Gifts and Appeals, ensuring strong stewardship and supporter engagement to maximise retention and long‑term value.
A major part of the role involves leading on appeals and campaigns - using supporter data and insight to shape activity, track performance, and apply learning to enhance supporter experience and improve ROI. This is a hands-on role suited to someone confident in campaign management, data analysis, and building meaningful donor relationships.
About You
You’re an experienced relationship fundraiser with a strong record of meeting income targets and delivering successful Individual Giving activity. You know how to use data and insight to shape campaigns, deepen engagement, and maximise results. You excel at creating compelling appeals and supporter journeys that strengthen relationships and build long-term value.
A persuasive and collaborative communicator, you quickly build trust with colleagues, supporters, and partners. Proactive, organised, and adaptable, you thrive in a fast-paced environment and take pride in delivering excellent supporter experience and meaningful impact.
Why Join Us?
You’ll join a supportive, collaborative Fundraising Team that lives our “One Team, One Goal” ethos. Every contribution is valued, and you’ll be encouraged to grow and thrive.
At DENS, we support local people facing homelessness, poverty and social exclusion. In this role, you’ll help generate the income that makes this work possible and see the impact of your efforts in our community.
How to Apply
Please read the full Job Description & Person Specification. If you meet the criteria, we’d love to hear from you.
Fill in the DENS Application Form including your Supporting Statement.
This role remains open until a suitable candidate has been appointed.
No agencies please.
Registered Charity
51 - 100
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.
The client requests no contact from agencies or media sales.
Thank you!
Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.
90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.
The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.
The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.
The successful candidate is expected to be an expert in their field.
Closing date for applications: 9:00am on Friday 20th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Coordinator
Reference Number: V564
Location: Fife(home based with regular travel across Fife)
Contract Type: Permanent Contract
Hours: 17.5 hours per week (0.5 Full Time Equivalent)
Salary: £12, 812 pro rata (£25,625 Full Time Equivalent)
PVG: PVG Scheme Membership required
Job Family: Job Family 3
Line Manager: Delivery Leader for Scotland
Closing Date: Thursday 19th February 2026 at 10am
Interview Dates: To be confirmed
Anticipated Start Date: April 2026
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
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We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
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We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
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We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
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We connect businesses with communities, creating meaningful employee volunteering projects.
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We show the impact of volunteering and social action, proving how it changes lives for the better.
Role Purpose
Grandmentors is our award-winning, inter-generational mentoring project running in almost 20 locations across the UK.We recruit, train and support Volunteer Mentors (normally people aged 50+) who are matched 1:1 with young people (aged 16-26) facing a range of life challenges and barriers. This includes young people with experience of the care system, or with Adverse Childhood Experiences.
Through our mentoring support, young people are more likely to have improved physical and mental health and wellbeing, achieve better outcomes around Education, Employment or Training, build independent living skills, and generally enhance their life chances. In 2026, we are excited to be launching the Grandmentors project in Fife.
We are now looking to recruit a talented, dynamic and professional Volunteer Coordinator to join our team. In this role, you will lead all aspects of the coordination and delivery of Grandmentors Fife.
The right candidate would be someone with great experience of supporting and managing volunteers, working with young people facing a range of life challenges, as well as someone who can work flexibly and demonstrate a commitment to our organisational values.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
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Flexible Working by Default (re hours & place of work)
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Unlimited Annual Leave
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Employee Pension scheme
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Life Assurance
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Cycle to Work Scheme
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Season Ticket Loan
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Employee Assistance Programme
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Enhanced sick and family leave.
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Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
Registered Charity
101 - 500
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Thank you!
Position: Income and Gift Aid Accounts Senior Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: 09:00 on Friday 27th February 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Support charities. Strengthen communities. Tackle inequality across Oxfordshire.
Join OCVA as a Community Development Officer and be the first point of contact for organisations making real change.
This is a hands-on, people-focussed role at the heart of Oxfordshire’s voluntary and community sector. You will work directly with charities, community groups and social enterprises, offering practical advice and support on governance, funding, sustainability and organisational development. You will combine office and home working with regular travel across the county, building trusted relationships and helping organisations tell the story of their impact.
If you enjoy supporting others to succeed, working collaboratively, and making a tangible difference to communities, this role offers variety, autonomy and purpose in equal measure.
Registered Charity
6 - 10
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
The Administrator provides essential support across the organisation by maintaining accurate records, supporting compliance, coordinating communication, and ensuring efficient daily operations across the organisation.
Key Responsibilities
1. Records & Compliance (H&S, Training, Equipment)
- Maintain and update relevant staff records, including training logs, H&S documentation, equipment registers.
- Ensure relevant certificates, training dates, and compliance documents remain up to date.
- Organise appropriate and timely delivery of IT, phone and other equipment as required and in liaison with relevant suppliers as appropriate.
- Provide staff IDs, access cards and keys as required.
2. Database, SharePoint & Digital Filing Management
- Maintain relevant organisational databases and digital filing systems.
- Manage SharePoint folders and ensure documents are stored, updated and accessible.
- Support staff with document retrieval and information management.
3. Finance Administration
- Review and submit invoices for approval and maintain records of purchases on credit and debit cards and submit on a timely basis for processing.
- Liaise with the Finance Team to resolve queries and ensure timely payments.
- Maintain accurate administration logs.
4. Office Supplies & Stock Coordination
- Monitor stock levels for both sites and reorder supplies when required.
- Maintain records of stock usage and deliveries.
5. Internal Communications
- Prepare and distribute internal staff updates as appropriate – ideally in liaison with the communications team unless urgent.
- Support organisational communications and notices where needed.
6. Event Planning & Administration
- Maintain logs for events and support planning documentation.
- Assist with scheduling, preparation and administrative tasks for events and meetings.
7. Facilities and Property (including Health & Safety & Fire Compliance Records)
- Maintain and update organisational and building H&S records, including fire safety certificates and compliance documents.
- Organise building maintenance as required.
- Monitor outstanding actions and ensure timely updates.
- Be a qualified first aider on site.
- Book H&S-related training and track attendance.
- Support coordination of fire alarm testing, fire drills and related documentation.
- Support with reception duties as required.
8. Project Administration & Reporting Support
- Assist teams with project documents, data collection and reporting processes as required.
- Maintain project logs and support updates to reporting templates as required.
9. Phone & Admin Inbox Management
- Monitor admin and info inboxes, responding to or redirecting queries appropriately.
- Answer incoming calls and provide first-line administrative support.
Registered Charity
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
The client requests no contact from agencies or media sales.
Thank you!
At Battersea, we’re here for every dog and cat and our people are the key to delivering this mission. We’re now looking for an experienced CIPP-qualified Payroll Manager to lead our small payroll team and support our colleagues by ensuring a seamless, reliable and accurate payroll service for our circa 700-strong workforce. The role will oversee the relationship with and work in close collaboration with our outsourced payroll provider service, and act as Battersea’s payroll subject matter expert, providing clear, supportive guidance to colleagues, managers and HR and Finance colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 20th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): W/c 23rd February 2026
For full details on the role, please download the recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
The Payroll Coordinator plays a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our circa 700-strong workforce. Reporting to the Payroll Manager, this role provides hands-on payroll administration, ensures data accuracy and works closely with colleagues, managers, HR, Finance and our outsourced payroll bureau to maintain excellent payroll standards.
The Payroll Coordinator will be responsible for processing payroll changes, maintaining payroll records, preparing data uploads, undertaking checks and reconciliations and providing responsive support to employee queries.
This position is ideal for someone with strong attention to detail, excellent organisational skills, and a commitment to delivering a high-quality payroll experience.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Theatr Iolo are looking for a Marketing & Communications Manager to be responsible for devising and implementing all marketing, audience development and engagement strategies and campaigns for all aspects of the company’s work to deepen engagement and diversify our audience. If you share our passion for theatre, for nurturing imaginations and creating stories that will last a lifetime, we want to hear from you! This is a fantastic opportunity to join our team and build on our incredible history, shaping the company for the future.
If you’d like to apply for the post of Marketing & Communications Manager, we will ask you to complete an equal opportunities monitoring form and send us a copy of your CV and a letter of application We will also accept a BSL application or short video recording of less than 5 mins. We are looking forward to hearing why you are interested in this post, and what skills and experience you would bring to the company, referring to the job description and person specification.
The closing date for applications is noon on Friday 20 March 2026 and initial interviews will be held on Thursday 23 April 2026 in Cardiff. We will confirm receipt of your application by email.
Registered Charity
1 - 5
Enriching the lives of children through memorable experiences that challenge the mind and stir the imagination.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Social Prescribing Manager
Based: Balham, Tooting and Furzedown PCN
Salary: £35,530.43
Contract: Permanent, Full time
Work Arrangement: 40 hours per week, hybrid between home, office and GP practices
DBS: Enhanced with Adults
Role Overview:
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
Person-centred care and support
- Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them.
- Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans.
- Signpost and refer people to local voluntary, community and statutory services that help meet their needs.
- Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support.
- Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times.
Communication and Collaboration
- Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service.
- Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals.
- Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision.
- Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply.
- Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences.
- Work with a team of volunteer buddies to provide additional support to clients.
Service Quality and Development
- Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service.
- Manage own case load to ensure clients receive appropriate levels of support and expectations are met.
- Gather client feedback to evaluate the quality of the service and to inform service changes and developments.
- Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth.
- Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy.
- Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism.
- Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing.
- Work with your line manager to identify your own support needs and undertake continual personal and professional development.
General Responsibilities
- To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients.
- To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination.
- Ensure data is kept securely in line with data protection law and Enable LC’s procedures.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns.
- To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post.
- To apply a flexible approach to working in different environments including from home, GP practices, healthcare settings, community venues and Enable offices.
- To travel inside or outside the borough when required.
Skills and Experience:
- At least 2 year experience in a role that involves delivering face-to-face support in a relevant health or social care environment.
- Experience adopting a person-centred approach in order to meet the needs of service users and of empowering them to make informed choices.
- Experience of working with people of all ages with a range of social needs.
- Experience of working with the VCSE sector (in a paid or voluntary capacity), including with volunteers and small community groups.
- Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential).
- Motivational interviewing, behaviour change or health coaching experience (desirable).
Knowledge
- Knowledge of the wider determinants of health, including social, economic and environmental factors.
- Understanding of personalisation and the skills required to support self-care.
- An understanding of the principles of confidentiality and how these apply when handling service-user information.
- Local knowledge of VCSE and community services in Wandsworth (desirable).
Aptitudes, skills and competencies
- Good ability to use Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other online client monitoring systems or tools as required.
- Ability to work with and support people with a wide range of health and wellbeing needs, inspiring trust and confidence, motivating others to reach their potential.
- Strong interpersonal skills with the ability and confidence to listen actively, motivate, support, and advocate.
- Excellent communication skills, verbal and written; able to communicate in a meaningful way and develop effective relationships with a range of stakeholders.
- Excellent organisation, planning and time management skills.
- Able to collect and record data to enable the monitoring of key performance indicators, reporting on them as and when required.
- Able to work effectively with others in an open and collaborative way, valuing differences and contributing to a working environment which helps to achieve goals.
- Able to work unsupervised to meet agreed outcomes, targets and deadlines.
- Ability to identify risk, assess and manage risk when working with patients.
Personal qualities
- Able to demonstrate personal accountability, emotional resilience and ability to work well under pressure.
- Commitment to working in deprived communities and reducing health inequalities.
- Commitment to valuing equality and diversity and understanding of how this applies to own area of work.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Able to work flexible hours if required by the post and able to work in various setting.
- Able to commute to various service locations across the borough as required.
Thank you!
Head of Journeys and Personalisation
Job reference: REQ000934
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Journeys and Personalisation to lead the design and optimisation of full lifecycle digitally-enabled journeys and personalised supporter experiences at WWF-UK.
In this role, you’ll be responsible for shaping how supporters experience WWF-UK across their full lifecycle, ensuring journeys are relevant, engaging and aligned to both supporter needs and organisational priorities. You’ll lead and develop an existing email team that will, over time, evolve our journeys and personalisation capabilities and play a key role in a new Supporter Experience Directorate.
Working closely with colleagues across departments — particularly product owners, data and technology — you’ll design joined up, data, informed lifecycle journeys that guide appropriate next actions, build trust and deepen long-term supporter value. You’ll embed the use of insight, segmentation and experimentation into journey design. Your work will play a critical role in improving supporter satisfaction, trust and loyalty, while ensuring personalisation is used responsibly, ethically and in line with our values.
This is a senior role for someone who combines strategic thinking with delivery focus, is confident leading teams and influencing across disciplines, and is motivated by using journeys and personalisation to build loyalty and mobilise action in support of our mission.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Significant experience leading digital journeys, lifecycle marketing or personalisation, with clear accountability for outcomes and delivery
• Deep understanding of end-to-end journey and lifecycle design, across multiple products, channels, content and campaigns
• Strong track record of segmentation and audience strategy, improving engagement, retention or long-term value
• Experience of content and brand storytelling, ensuring journeys drive the right actions, outcomes and supporter experience
• Strong analytical and insight-led decision-making, translating data into clear priorities and actions
• Experience using experimentation, testing and optimisation to improve journey performance
• Hands-on experience with CRM and marketing automation platforms, delivering and optimising journeys
• Proven ability to lead and collaborate across multidisciplinary teams, managing performance and delivering shared objectives
• Strong communication and influencing skills, able to explain complex concepts clearly and engage a wide range of stakeholders
• Experience operating in a regulated, complex or values-led organisation, applying ethical and responsible use of data
• Qualifications or equivalent experience in digital, journey design or lifecycle marketing
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
