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Nova Wakefield District, Wakefield (On-site)
£24,071 per year
Posted 2 days ago Quick Apply
Carers Trust, Multiple Locations (Hybrid)
£40,000 - £43,000 per year
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£48,043 - £62,316 per year; or equivalent national salary banding
Posted 1 week ago
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Rising Sun Domestic Violence and Abuse Service, Canterbury, Kent (Hybrid)
£26,010 - £28,194 per year FTE dependent on experience and qualifications
Posted 1 week ago
Closing in 2 days
Stop Domestic Abuse, Havant, Hampshire (On-site)
£35,482 - £38,224 per year
Exciting opportunity for a Fundraising Manager to design, develop & lead on the delivery of ambitious fundraising initiatives and campaigns.
Posted 1 day ago Quick Apply
Page 11 of 18
Wakefield, West Yorkshire (On-site)
£24,071 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

We’re hiring a Service Support Officer to join the Live Well Wakefield team, a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence.

The Service Support Officer is a central part of this team, so it’s a brilliant opportunity to use your administrative experience to make a difference. We offer great benefits and in our 2024 staff survey, 100% of the team told us they enjoy working at Live Well Wakefield!

What does a Service Support Officer do?

  • Acts as first point of contact/liaison for users of the service, members of the public and other professionals, providing them with further information and signposting/triaging.
  • Works with team members to provide administrative support for activities, caseloads and meetings.
  • Works with sensitivity and has a good understanding of the issues experienced by users of the service.
  • Assists the team with a variety of communications methods, such as website updates, presentations, social media and other digital communication methods.
  • Undertakes general clerical duties such as dealing with post, photocopying and ordering/raising purchase orders.

What are we looking for in our Service Support Officer?

  • Recent experience of providing administrative support to a team or service.
  • Experience of working in a person-centred role with members of the public and communicating with a wide range of people.
  • Experience of keeping accurate and timely records.
  • Excellent organisational skills, and ability to manage time effectively, prioritise tasks independently, and work under pressure to meet deadlines.
  • Confident IT skills.
  • Operates in a non-judgemental, empathetic manner.
  • Ability to work from Wakefield office base during service opening hours.

Take a look at the Person Specification for more details and if you feel you are the right person, we’d love to hear from you! We value personal qualities and experience as well as work experience.

What do we offer?

“I've not worked anywhere as supportive as Live Well” – from our recent staff survey

  • 28 days holiday a year plus bank holidays
  • 5% salary contribution to a pension scheme
  • Access to Occupational Health
  • Access to health service discount schemes, including Blue Light Card
  • A range of policies and practices to ensure a supportive and inclusive workplace
  • Competitive salary and annual pay reviews

Due to the nature of the position, we will require the successful candidate to complete an Enhanced DBS check.

We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Sunday 2 Februaury at 5pm

Interview date: Interviews are currently planned for Thursday 20th February, at Agbrigg & Belle Vue Community Centre.

To apply on CharityJob, submit your CV and a cover letter (no more than 2 pages) describing how you meet the Person Specification for this role. 

Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Council and Wakefield’s seven Primary Care Networks. 

Application resources
Posted by
Nova Wakefield District View profile Organisation type Registered Charity Company size 11 - 20

We're a local charity that supports Voluntary, Community and Social Enterprise (VCSE) organisations in Wakefield District to thrive.

Refreshed on: 08 January 2025
Closing date: 18 January 2025 at 23:59
Tags: Administration, Advice / Information, Communications, Social Care / Development, Customer Service, Operations, CRM, Customer support, Data Entry, Entry level / Graduate, Health / Medical, Helpline, Mental Health, Monitoring and Evaluation, Office Management, Partnerships, Public Health, Safeguarding, Wellbeing, Social / Support Work

The client requests no contact from agencies or media sales.