Chief Executive Officer (Ceo) Jobs in Brixton, Greater London
About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Are you someone who wants to use your knowledge and skills in the advice field to play a lead role in growing and developing a small service into a leading quality advice provider?
This role would suit someone without management experience, who is already working in an advice role and seeks career development, or equally someone with experience of managing advice services.
You will have in-depth and up-to-date knowledge and recent experience of providing casework in welfare benefits, and a willingness to seek further training in basic housing and community care. We will consider applicants who can add to their base welfare benefits knowledge with intensive training within a short period.
You will carry your own caseload while also providing line management, mentoring and support to one trainee advisor. We would expect the Advice Manager’s caseload to reduce over time as we develop and grow the number of advisors on the team.
A key aspect of this role will be working with the CEO to get the organisation ready for the Advice Quality Standard and on the recruitment, training and support of volunteer advisors.
We would expect the post holder to be proactive in developing the service, preparing information to support funding bids and to be able to think creatively on how we can meet the needs of Camden’s diverse disability community through advice and information.
You will be committed to learning more about the Social Model of Disability and will share our vision for a radically inclusive world where people with differences are never Disabled by the society in which they live.
We are delighted to be advertising a key role at Borough Market, London’s historic food market. This is a fantastic opportunity to join a small but highly dynamic senior Management team with responsibility for guiding the direction of a major institution.
To fill this position, we are looking for a relevant HR/Employment law degree and will be a CIPD qualified experienced professional who can help build a positive, supportive work culture that aligns with our new 2030 Strategic Plan. Reporting directly to the CEO, the Head of People will play an important role in shaping and transforming HR practices, defining new ways of working, and supporting the rest of the leadership team in strengthening relationships across the organisation.
Head of People
The successful applicant will have experience and knowledge covering the entire HR remit, be able to develop an exciting people strategy, be a dynamic team member with a passion for food and people, and demonstrate a good understanding of the unique challenges of working in a market environment. If you have the skills, energy and passion to join us on this exciting journey, we would love to hear from you.
Closing date for applications is the 17th November 2024.
About the UN Global Compact Network UK:
We are a dynamic multi-stakeholder initiative, dedicated to connecting UK companies to the United Nations Global Compact, the world’s largest responsible business initiative. The Ten Principles of the UN Global Compact, rooted in UN treaties, provide a robust foundation and comprehensive framework for corporate sustainability and business action on the Sustainable Development Goals (SDGs).
Our mission is to champion sustainability leadership to create a world we want to live and do business in, by inspiring ambition, enabling impactful action, and collaborating to reshape the business environment for the better.
The UN Global Compact Network UK has over 900 participating companies, with a team of 31 people, and is growing quickly.
Our work is guided by the core values of the UN – Integrity, Respect for Diversity, and Professionalism – alongside nine additional values and behaviours of the UN Global Compact which can be found here. During a recent review, the team described our workplace as friendly, inclusive, supportive, passionate, and hard-working.
About the role:
The primary focus of the Bookkeeper role is credit control - raising invoices and following up on accounts receivable for our membership (approximately 1000 participants). The role will also include posting expenses and ensuring they are properly documented, reconciling bank accounts, and ensuring that records are accurate, up-to-date, and comply with relevant accounting principles.
This is a part-time role (3 days per week to start). The successful candidate may normally work from home or our office, but occasional in-person meetings at the office will be required (minimum twice per month).
Who we are looking for:
- Someone with a strong understanding of financial principles and practices, with excellent attention to detail – ensuring accuracy in financial records and reports.
- Someone with strong organisational skills, capable of managing time effectively and prioritising multiple tasks efficiently.
- A confident communicator, both in writing and verbally, who can interact well with team members, management, and external stakeholders. They should also be comfortable using the telephone and willing to make calls when needed.
- Strong mathematical skills and the ability to work with numbers accurately is essential.
- Someone with strong analytical and problem-solving skills, able to review and interpret financial data, resolve discrepancies, and provide valuable insights to support senior management's decision-making.
- An individual with good IT skills who is proficient in Microsoft Office, particularly Excel, along with experience in accounting software and CRM systems like Salesforce. We use Xero, but knowledge of this specific software is not required.
In your first 6 months:
To help you settle quickly, we will provide a thorough and comprehensive onboarding. Through meetings with key colleagues and online training, we will help you to become familiar with our way of working and our value proposition.
Key Responsibilities & Duties:
- Accounts Receivable: Manage accounts receivable (member invoicing and collections) ensuring that all invoices are generated on time and payments are collected effectively.
- Monitor Member Accounts: Track outstanding balances and proactively contact members regarding unpaid invoices to ensure timely payment
- Debt Collection: Chase overdue payments by phone or email.
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- Record Keeping: Maintain accurate and up-to-date records of member accounts, including invoices, payment history, and communications, and provide regular reports to senior management.
- Cash Allocation: Ensure all incoming payments are correctly allocated to the corresponding invoices.
- Dispute Resolution: Investigate and resolve any disputes or queries regarding invoices or payments.
- Reporting: Provide regular reports on outstanding debts, overdue accounts, and the overall status of the company’s receivables to senior management.
- Liaison: Collaborate with internal teams (Participant Engagement/Impact & Growth/Programmes) to resolve any issues that may delay payment.
- Expense Management: Track company expenses and ensure they are allocated correctly across teams.
- Bank Reconciliation: Regularly reconcile bank accounts to ensure that all transactions are properly allocated and accounted for, and discrepancies are addressed.
- VAT Compliance: Ensure VAT is accurately applied to all relevant transactions and prepare VAT returns for review by our accountant or Executive Director before submission, in compliance with legal requirements.
- Support Audits: Prepare relevant documents and assist with internal and external audits by providing necessary financial records.
- Petty Cash Handling: Manage petty cash transactions and ensure they are recorded appropriately.
The Bookkeeper may also be required to perform general finance and accounts-related tasks as needed to support the overall financial operations of the company.
Qualifications:
- Proven experience as a bookkeeper or in a similar financial role.
- Certification in bookkeeping, or equivalent
- A good understanding of double-entry bookkeeping is essential, along with familiarity with tax and regulatory requirements.
What we offer:
- Hybrid working – After onboarding, office days will be negotiable.
- Flexible working once discussed with your line manager. Our core/active hours are 10 am to 4 pm.
- Employee Assistance Programme for you and your immediate family.
- Three discretionary days off in December in addition to annual leave.
- One additional day off for mission-related volunteering.
- Enhanced sick leave.
- Compassionate leave.
- Season ticket loan.
- Cycle to Work Scheme.
This is a part-time position (22.5 hours per week).
Next Steps:
The application process includes the following steps:
- Complete an equal opportunities questionnaire and provide essential admin information.
- Upload your CV.
- Longlisted candidates will be asked to complete a written test which includes questions designed to test your ability to excel in this role. Your answers will be scored by people, not AI tools.
- Shortlisted candidates will be invited to an interview with the Executive Director, the Chief of Staff, and the HR Manager.
- Final candidates will be invited to an informal, in-person meeting.
We promote sustainability leadership to create a world we want to live and do business in.
The client requests no contact from agencies or media sales.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.
You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.
You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.
As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: 35 hours per week (28 hours will be considered).
Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.
In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:
- 25 days holiday + 3 days in December + Public holidays (pro rata)
- 3% pension contribution
- Employee Assistance Programme
- Cycle-to-work scheme
To find out more and apply with your CV, please visit our website via the apply button.
Closing date: 9.00am on 11th November 2024.
Interviews will be held on 14th and 15th November 2024.
We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early.
This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for a qualified and experienced Accountant to strategically lead and develop the finance team of Mind in Enfield and Barnet.
The role will:
- lead on managing financial sustainability and the assets of the organisation
- ensure compliance to all law and regulation relating to charity finance
- support the CEO in ensuring the effective governance of the organisation
Duties will include working closely with the CEO and senior leadership team on developing the organisation and managing change to sustain and grow the organisation. The successful candidate will also work with the team on potential new funded projects, inputting into proposal/bids. They will provide financial oversight of bid preparation and business development opportunities, and have a strategic overview and management of the finances for all service projects and levels of staffing to sustain projects and growth for the organisation.
Finance duties
- Work with the CEO to ensure good financial practices in place and bring to the immediate attention of the CEO, SLT, the Finance & HR Committee (FHRC) and Trustees, as appropriate, any and all areas of financial and risk control.
- Manage the overall financial strategy, preparing 3-year plans, budgets, forecasts & monthly management accounts which are prepared accurately and delivered in a timely manner.
- Produce and monitor a cash flow forecast and highlight any risks to the organisation.
- Monitor and explain variances and ensure timely action to correct any issues.
- Together with HR, prepare monthly payroll instruction, check payroll and organise timely payment. Work with HR, to ensure HR documentation is consistent with payroll and forecast.
- Ensure all sales and purchase transactions are processed in a timely and accurate manner. Work with SLT to ensure necessary in place contractual and purchase order documentation in place for income.
- Maintain accounting controls and implement policies and procedures which meet the requirements of SORP and ensure a secure and confidential financial system with appropriate backups.
- Manage financial audits including all necessary preparatory work and interface with auditors.
- Identify areas for financial process improvement and streamlining.
Education & Qualification
- Educated to at least degree
- Qualified accountant (CA, ACCA or CIMA)
This is a part time position, (14 hours per week), based remotely. You will be expected to attend Barnet (N12) and Enfield (N9) offices when necessary.
Candidates must have a minimum of eight years’ experience of working as a qualified accountant
Please apply with your CV and covering letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.
Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.
We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.
The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.
The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.
If this sounds like you, please send your CV and a cover letter without delay.
In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities?
First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.
Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child. We provide an array of family-centric services tailored to each family’s and child’s needs.
We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.
The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect. They also need to ensure that First Step operates in a professional, organised, and effective manner.
You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers. You will be passionate about working with the children and their families in sometimes challenging situations. You will have a good understanding of safeguarding and be able to juggle workloads.
The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role. They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.
Key Information
Location: Hornchurch London Borough of Havering
Contract: Permanent, Full-time
Hours: Monday – Friday 08:30 – 17:00
Reporting to: CEO
Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest
Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role. A detailed Job Description and Person Specification is available.
Annual Leave: 6.6 weeks holiday per annum including bank holidays
Pension: Employer pension contributions after 3 months
For further information or an informal conversation, please see contact details on Job Description
First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.
First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.
Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.
Supporting families of babies and young children with special needs and/or disabilities
About Our Client
In September 2024 The One Touch Switching Company ("TOTSCo") launched a revolutionary way for UK customers to switch their broadband and landline provider. TOTSCo was founded by the UK telecoms industry in June 2022 to help to introduce the One Touch Switching (OTS) service that all telecom providers should now be using to make it much easier for their customers to switch. TOTSCo is a member-owned and not-for-profit company whose purpose is to develop and operate a messaging platform (The TOTSCo Hub) which is central to OTS.
TOTSCo will recover its costs by charging industry members for use of the hub, and the anticipated annual turnover of the company is between £6m and £7m. TOTSCo has a team of over 25 people working on all aspects of OTS. In this role you'll get to work with a major technology firm that provides a managed service to TOTSCo.
Job Description
The Head of Finance is a core member of the organisation's structure and is a strategic partner to the CEO in all areas of finance. Responsibilities will include:
1. Job Purpose
- The role reports to the Chief Executive Officer, and comes with membership of the Executive Committee.
- The HoF is responsible for all financial control, reporting, statutory compliance and forecasting.
2. Manage the following functions including those that are outsourced providers (external accountants and managed service partner):
- Bookkeeping (outsourced)
- Annual external audit
- Operational banking relationship
- Cash flow and ensuring compliance with working capital requirements.
- Billing and debtor reconciliation (outsourced)
- Payroll including HMRC compliance and pension obligations. (outsourced)
- Complete VAT returns and ensure compliance with relevant compliance requirements.
- Monitor all spend against spend authorities.
- Draft statutory accounts in accordance with GAAP and applicable accounting standards.
- Develop or specify development of accounting systems as necessary to meet the changing requirements of the business.
- Ad-hoc analysis
3. Forecasting & Planning
- Prepare the following:
- An annualised budget and medium- and long-term forecast for agreement with the board including the charging model for customers.
- Monthly management accounts and variance analysis from budget including potential cash flow issue.
4. Stakeholders
- Support the following key stakeholder in fulfilling their roles:
- CEO
- Board
- Cost-centre managers.
- External and where appropriate Internal Audit.
- Audit and Risk Committee
- 3rd parties including bookkeeping.
5. Knowledge
- The following systems are used extensively within TOTSCo:
Excel
Xero (with Spotlight add-in for forecasting and reporting)
Approval Max
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc)
- 5+ years PQE, ideally in a commercial environment
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a SME preferable).
What's on Offer
We would like to offer the successful candidate:
- £85,000 to £90,000
- Home base, with occasional travel to London
- Ability to be a key decision maker within the organisation
- Opportunity to contribute to areas of the business outside of Finance
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Senior Media Officer
Contract:12 Months Fixed Term Contract, Full-time, 35 hours per week
Salary: £39,358 - £41,325 per annum with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
From delivering proactive data-driven stories on the global water crisis, to creating impactful media stunts and campaigns and responding to breaking news such as flooding events and disease outbreaks, the role of a Senior Media Officer at WaterAid is varied and exciting.
If you have sound news judgement, a creative approach to PR, excellent writing skills and are passionate about making a difference to people's lives across the globe, this could be the role for you. Join WaterAid as a Senior Media Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
This role will be pivotal in delivering high impact, high profile UK and global media coverage for upcoming priority advocacy moments and public engagement campaigns, as well as supporting the day to day running of a reactive press office function.
About the Team:
To support an exciting and busy time in the WaterAid UK communications team, we are seeking an experienced Senior Press Officer to join our team on a 12 month contract. This role will involve close collaboration with our UK teams, country and regional offices, as well as managing relationships with external partners and stakeholders.
This is a full-time, Monday to Friday role. You will be expected to take part in our out of hours press office rota approx. every 8 weeks, and international may be required from time to time.
About the Role:
You will ideally have newsroom or busy press office or agency experience, work well under pressure, and be full of creative media ideas. As a news driven, creative and ambitious Senior Media Officer, you will lead on a wide range of media activities including timely statements, ground-breaking research reports, fundraising appeals and events, and key policy and advocacy moments.
You will also work on projects with celebrity ambassadors, corporate partners and staff from across WaterAid's global federation - all in support of WaterAid's mission to change normal for millions of people living without water, decent toilets and good hygiene so they can unlock their potential, break free from poverty and change their lives for good.
You will drive, develop and implement proactive and reactive media strategies, use your warm media contacts and build new contacts to achieve organisational communications objectives, including increasing awareness of the global water and sanitation crisis as well as our work around the world and our policy, fundraising and campaigning activities.
Specific responsibilities include, but are not limited to:
- Write audience centric media strategies for advocacy research and reports and campaigns, with political and public stakeholders in mind.
- Build and ensure effective media relations by establishing and nurturing relationships with key journalists and media outlets, maintaining media lists using relevant media databases.
- Ensure a responsive, agile news desk and respond to enquiries on the key issues we work on.
- Draft and distribute first class media materials, including press releases, media messages, statements, op-eds and thought leadership pieces, and lines against enquiry.
- Integrate media activity across communications and the wider communications and fundraising directorate to ensure media work is impactful and supports wider strategic objectives.
- Advise WaterAid staff up to the Chief Executive using your media expertise.
- Build on and maintain excellent relationships with teams across the organisation and in countries where we work.
- Help drive WaterAid's online media work and engage with bloggers, online journalists and social media influencers.
- Evaluate and report back on key campaigns to the team and rest of the organisation
- Brief journalists on and off the record, arrange radio and TV interviews where necessary and brief staff in preparation.
- Join the 24/7 on-call rota
About You:
- Proven experience in media relations, working in a busy press office, agency or as a journalist.
- Experience of working in a large, matrix organisation
- Experience of liaising with journalists of all levels
- Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles.
- Proven experience in launching policy and research reports and data-driven stories to the media
- Proven experience on working on public engagement and supporter focused media
- Excellent command of written English and editing skills, with the ability to craft compelling media materials and media messages at the highest quality
- Experience in developing and executing media strategies and securing impactful coverage.
- To have initiative, deadline driven, strong project management skills, able to work autonomously while contributing to a high performing team
- Willing to travel within and outside of the UK infrequently on travel to further media objectives.
- Creativity and tenacity.
- Ability to handle multiple projects and a variety of work simultaneously
Although not essential, we also prefer you to have:
- Experience running events with media audiences or attendance, including organising press events/press conferences.
- Experience of working on international issues including development, rights or humanitarian.
- Good understanding of social media
- Experience of working with corporate partners
Closing date: Applications will close 23:59 on Wednesday 20th November, 2024. Availability for interview is required week commencing Monday 25th November 2025.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company: Royal Statistical Society
Salary: £60-65k
Line manager: Chief Executive Officer (CEO)
Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager
Term: Permanent, full time
Background:
Our vision is a world where data is at the heart of understanding and decision-making
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.
We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.
The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention.
Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society.
Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year.
Probation: This post is subject to a six-month probation period.
Key responsibilities:
Understanding needs and the changing external environment
- Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs
- Undertake research to identify new target audiences for membership
- Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant
- Plan and deliver membership surveys and oversee the collection and management of member data
- Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning
Development of strategies and plans
- Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals Support the development of wider strategies and plans across the organisation
Programme management and delivery
- Deliver programmes of benefits, products and services which meet the needs of members and attract non-members Monitor and report on progress and performance against targets and plans Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders Continually assess and improve processes and oversee the development and maintenance of standard operating procedures
Interfaces with other teams and groups
- Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration Work with heads and other teams across the organisation to support related objectives Work with staff responsible for business development to capitalise on development opportunities Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines Select, lead and manage contractors and third-party organisations to support programme deliverables
Leadership and management
- Bring relevant staff together within small teams working across the organization on defined goals that support our objectives Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals Contribute to decision-making regarding the strategic direction and financial management of the Society Oversee budgets and meet income targets for individual programmes Negotiate with suppliers to deliver value for money Line manage staff
Other
- Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee
Person specification:
Essential
- Educated to degree level or equivalent Senior leadership experience Significant experience developing strategies and plans, preferably within a membership organisation Experience using data and evidence to develop value propositions and align services with needs Significant experience of programme and project management and operational delivery Excellent organisational skills and an ability to identify and respond to changing priorities Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget Experience of negotiation and influencing Experience leading and managing staff and contractors Ability to develop relationships and communicate with a wide range of people Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others Ability to establish and develop an extensive network of external contacts Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives Experiencing tendering for work and managing external contractors Ability to make sound commercial decisions and identify commercially viable/profitable projects Collaborative team worker – works with colleagues to achieve strategic and operational objectives Ability to work effectively and achieve results in a changing environment Ability to work on own initiative within RSS guidelines/directives Demonstrable commitment to equity, diversity and inclusion
Desirable
- Experience overseeing professional affairs in a member organisation Interest in or experience of statistics, research, or other aspects of the Society’s work Familiarity with developments within data science, statistics, machine learning, AI and related subject areas Understanding of professional membership organisations and learned societies, and their role in the current climate Experience of the not-for-profit sector and working with volunteers
How to apply for the role
Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.
The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed.
The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.
Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.
The client requests no contact from agencies or media sales.
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.
Responsibilities
Post-Production, interactive survivor testimony
· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.
· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.
· Support colleagues undertaking training and/or working on supportive post-production.
· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).
Delivery
· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.
· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.
· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.
General
· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.
· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.
Read our job description for full details.
Please Note:
All applicants must be eligible to work in the UK at time of application.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
SOAS Students’ Union (SU) is a charity run independently from the University. The students of SOAS are our members, this is who we ultimately work with and for.
The trustee board delegate the running of the Students' Union to the CEO and senior leadership team, who manage the full and part-time staff, their role is to ensure the SU is running effectively, to role model its culture and deliver the organisational strategy. In other words, it’s a great place to work, with a vibrant community where people share the same values and care about each other
Students are at the heart of what we do and we are ambitious to be the best we can be and support others to do the same. It’s an exciting time to join SOAS SU and have the opportunity to shape what our future will look like.
The role
As the Head of Finance and Governance, you will oversee the day-to-day financial activities, including budgeting, financial reporting, and compliance, while also providing strategic oversight to ensure the efficient day-to-day running of SOAS SU and driving system, quality and process improvements.
This is a unique opportunity to shape the financial and strategic direction of a growing organisation that is at the heart of student life on campus.
Key details:
Salary: £50,850 per year (inc London weighting) – This is the full-time salary, and the salary will be pro rata based
Location: Hybrid (1 day a week on-site in Central London)
Contract: 12-month fixed term contract with the opportunity for a permanent role
Closing date for applications is Monday 4th November 5pm 2024.
Interviews will take place W/C Monday 11th November at the Students Union in Central London
Please note that SOAS Students Union reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible .
The client requests no contact from agencies or media sales.
Position: Senior Campaigns Officer
Type: Full time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
With a new UK government, elections upcoming in Scotland and Wales, a new MS Society strategy in the wings for 2025, it’s an exciting time to join our campaigns team as we look to take our campaigning up a gear.
Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you’ll be working directly on campaigns to empower, inspire and mobilise our community to become change makers.
Do you want to craft digital campaigns that hit the right note, emails that pack a punch and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?
If this sounds of interest we’d like to hear from you.
Closing date for applications: 9:00 on Thursday 21 November 2024
Anticipated interview date: Friday 6 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
Title: Head of Volunteering
Duration: Permanent, full-time Reporting to: CEO
Responsible For: All StreetVet volunteers
Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers
Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events
Contracted hours: 37.5-hour work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £35,000 - £43,000 depending on experience
Main Purpose of the Role
The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.
Key Responsibilities
• Develop and implement the StreetVet Volunteering Strategy
• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.
• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.
• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.
• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.
• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.
• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.
• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.
• Oversee the development and provision of volunteer reward and recognition activities.
• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.
• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.
• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.
• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.
• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.
• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.
• Manage budgets and resources related to the volunteer programme.
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.
Please see full job description for essential experience required.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together
The client requests no contact from agencies or media sales.