Charity Operations Manager Jobs

This project is a development from the first Realising the Benefits of World Heritage to Local Communities (RtB) project funded by Historic England. While the original project identified the problems faced by the World Heritage sector in engaging communities, this second phase of RtB is designed to help World Heritage UK (WHUK) and the wider sector in fully understanding who World Heritage Site communities are, and the challenges Sites and communities face in engaging wider and more diverse communities. Working with Sites, and their communities WHUK will co-create a sustainable platform in which to identify actions and solutions which will widen engagement and participation in World Heritage.

Through this collaborative approach which will inform every element of the work, the primary purpose of this 2.5-year project is to ensure WHUK can better support World Heritage Sites in the UK in engaging communities, growing audiences, enhancing community participation and growing a wider diversity of audiences and engagement within UK WHSs and the wider heritage sector.

Overall Purpose of the Role:

• Develop and improve relationships within the World Heritage sector and communities
• Develop an ongoing platform for a network of professionals who work within the World Heritage and community engagement field to come together to share and develop ideas and projects
• Develop digital resources
• Build a better understanding of who World Heritage communities are now, and use developed toolkits to understand and update this in the future
• Increase community engagement within World Heritage Sites
• Increase implementation of better community engagement

Key Accountabilities:

• Undertake a desktop audit of the users of World Heritage Sites, to include: defining the communities of interest and who key users are; what their motivations might be to engage with World Heritage; what the barriers might be to engagement; and subsequently identifying who any non-users might be and what barriers they may experience that prevents engagement
• Identify a minimum of 20% of Sites, of differing characteristics, to undertake an in-depth audience profile, applying the desktop audit findings in practice
• Produce a way of reporting on the impact and value of community engagement in World Heritage, which can be replicated annually and shared to all World Heritage Sites
• Develop a new way of capturing data from World Heritage Sites on community engagement to inform ongoing impact reports and create a baseline
• Create, or share, toolkits and examples of models of engagement for community engagement
• Create an online platform of resources that can be shared between all World Heritage Sites which might:
  • Highlight areas of exemplary practice in community engagement
  • Examples of projects
  • Template work
  • Evaluations of projects
• Create an evaluation toolkit to assess the needs and development of the World Heritage sector in improving community engagement practice
• Re-establish a professional Learning & Engagement (L&E) Special Interest Group to bring together L&E professionals in World Heritage, to facilitate inter-Site work and share best practice
• Deliver 4 L&E network events across the UK and in all 4 nations to promote and improve community engagement
• Oversee and manage project budget and report on KPIs

Capabilities, Skills and Experience:

Education/Qualifications/Knowledge

1.1 Educated to degree level in an appropriate heritage related field (or suitable equivalent experience)

1.2 Advanced knowledge of data capture, data analysis and impact assessment in relationship to community engagement and audience development

1.3 A good understanding of developing, delivering and interpreting primary and secondary research, including focus groups

1.4 Thorough knowledge of audience and community development, with a particular emphasis on participatory methodology and co-production

1.5 Knowledge of the World Heritage sector and UK World Heritage Sites

Experience

2.1 At least 3 years’ experience in managing complex, multi-site, projects in the heritage sector

2.2 Extensive experience of engagement in and with diverse communities, in community-based settings, empowering community to have a voice and influence direction

2.3. Experience of producing community and audience evaluation and impact assessments

2.4 Experience of managing external contractors/suppliers and budgets

2.5 Experience using social media in a professional capacity to encourage community engagement

2.6 Experience of managing essential health and safety, risk assessments and safeguarding, for community engagement work

2.7. Experience of planning and co-producing community projects and seeking community input to development of ideas

Skills and Abilities

3.1 Excellent communication skills, particularly in developing networks and partnerships at both a community and senior level           

3.2 Good project management and organisational skills

3.3 Ability to present complex ideas confidently and succinctly to diverse groups adapting delivery to diverse audiences

3.4  Able to work under pressure, show initiative and be able to prioritise their own workload (a self- motivator)

3.5  Experience of building meaningful professional and community relationships with excellent negotiation and persuasive skills to influence

3.6  Has good leadership skills and the ability to lead others in a vision

3.7 Ability to think and act strategically

3.8 Ability to use standard software, including Excel, Word, Outlook and  website  CMS such as WordPress with confidence

Personal Attributes

4.1 Good interpersonal communication skills

4.2 Ability to effectively engage with and influence a wide range of stakeholders

4.3 To be a key team player

4.4 Creative and innovative

Circumstances

5.1 Must be flexible and prepared to work outside normal office hours

This role will provide executive support to the CEO and Board of Trustees, to ensure we are able to successfully deliver on both our day-to-day tasks and strategic objectives. You will be responsible for supporting and organising meetings, including sending agendas and reports, minuting and following up on action logs. In addition to general EA duties, you will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

You will also play a key in role in developing the way we work; by coordinating projects across the leadership team and collaborating with staff to ensure we are doing things in the most effective and efficient ways, both internally and externally.

Salary: £36,000-£41,000

Contract: Permanent, full-time

Location: London/Hybrid (2 days per week, including Thursdays)

Closing date: 17^th March

Benefits: Flexible working policy, Employer contribution to pension scheme up to 9%, Enhanced sick pay package, Occupational maternity pay and paternity pay packages

We have a brilliant opportunity for a Stewardship Manager working for the Royal Free Charity, seeking to enhance patient care, research, and medical services. Reporting to the Senior Philanthropy Operations Manager, you’ll lead on creating and delivering a gold-standard stewardship experience for major donors supporting the Royal Free Charity, highlighting the impact that their support has had across the charity’s hospital sites.

As Stewardship Manager, you’ll play an important role within the operations team, helping to build relationships, and increase income, in a pivotal year for the charity.

To be successful as the Stewardship Manager, you will need:

• Experience of providing excellent donor or partner stewardship within a fundraising environment.
• Exceptional written communication, attention-to-detail and proofreading skills, as well as a talent for storytelling.
• Strong project management skills, with a proven ability to manage multiple projects and deadlines simultaneously.

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to info@ashbyjenkinsrecruitment.co.uk

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

Are you an experienced fundraiser with a track record of securing and managing large grants? Do you enjoy finding creative and proactive ways to build relationships with new and existing funders? We’re looking for a talented fundraiser to join us. Reporting to the Development Director and working closely with our project leads, this role will be a crucial addition to our mission-driven team. Individuals who are passionate about public interest journalism and its power to drive real-world change are encouraged to apply.

About the Bureau

The Bureau is the UK’s largest independent non-profit investigative journalism organisation. In the last year, our investigations were published in over 100 countries across local, national, international, specialist, TV and digital platforms. Our four global investigative teams work with reporters around the world on priority cross-border issues – environment, health, dirty money and big tech. In addition, our UK-focused Bureau Local team uses an innovative community-led approach to cover issues like insecure work, migrant rights and family courts, amplifying the voices of underrepresented communities. Founded in 2010, we’ve grown from a small group of journalists to a diverse team delivering hard-hitting investigations that have prompted inquiries, sparked legal challenges and informed policy change in the UK and across the world. This role will initially focus on the work of our Bureau Local and Dirty Money teams.

Our fundraising

At the Bureau, our funders and supporters are vital. We are almost entirely funded through grants and donations so – put simply – without their support, we wouldn’t be here.

Although our supporters may come from different backgrounds or have varied priorities, they all share a common goal: tackling the issues across our society that are eroding democracy and driving inequality. They support our work to hold those in power accountable, uncover new evidence to support positive change, and empower citizens.

The Bureau has experienced significant growth over the past three years, increasing our annual income to £2.8m and expanding to a team of more than 40 people. While the majority of our income comes from grants, there is strong potential for further fundraising growth, and we are actively working to diversify our funding streams beyond trusts and foundations.

This is an exciting time to join the Bureau as we continue to build on our strong relationships with existing supporters while exploring new funding opportunities.

Role and Responsibilities:

Support from trusts and foundations is our main source of philanthropic income so we are looking for somebody with experience in grants fundraising who can quickly apply their skills and expertise. You’ll work closely with our Development Director to report to and liaise with current funders, manage a pipeline of prospects and submit successful applications to secure new grants. You’ll also work closely with our other Fundraising Manager, who manages a pipeline focused on our environment, global health, and big tech work, and may be asked to work on these areas from time to time. In addition, you will support in building a major donor programme to diversify and strengthen our funding base. You will collaborate with colleagues at all levels across the organisation, from impact producers to reporters to finance and operations, in a supportive and welcoming culture that values teamwork and shared success.

As an excellent communicator, you will be able to take complex issues and translate them into clear, compelling narratives that resonate with funders and stakeholders. You will also be passionate about building strong relationships with our funders and supporters.

While experience in high net worth fundraising would be a valuable bonus, it is not essential. You don’t need to have raised funds for non-profit media before, but you do need to be excited by our work and able to express the Bureau’s key areas of work and impact in an accessible, accurate and compelling way. We’re a small team, so you’ll need the willingness to pitch in on fundraising tasks – big or small – to ensure the Bureau is in the best possible position to pursue its mission.

We envisage this as a full-time, primarily hybrid working role, working from our London office two/three times a week.

Skills and Experience

• Excellent fundraiser with a demonstrable track record of 3+ years’ experience successfully raising significant funds for charities or non-profits and managing relationships with funders (foundations - essential, high net worth individuals - desirable);
• Strong background in managing grants admin, including due diligence and processing agreements;
• Excellent oral and written communication skills, able to speak and write English fluently;
• Great analytical skills, with experience of researching and identifying new funding sources for various projects;
• Ability to work to tight deadlines and manage multiple priorities;
• Experience of working with databases and funding pipelines;
• Exceptional time management skills, a professional attitude and meticulous attention to detail;
• Resourceful and able to think creatively with strong problem solving skills;
• Strong interpersonal skills, able to collaborate at all levels across the organisation.
• Experience in securing funds for journalism, social justice, civil society, human rights or related causes, particularly from UK funders, is desirable but not essential;

Benefits - what we offer

• 25 days annual leave
• Additional gifted leave during Christmas festive break
• Flexible working arrangements
• Hybrid working
• EAP - Employee assistance programme
• Enhanced sick pay
• Enhanced maternity and paternity pay after 12 months’ service
• Learning and development opportunities
• Cycle to work scheme

How to apply

The Bureau is committed to being an equal opportunity employer. We strive to create a welcoming, diverse, inclusive and adaptable environment where people are encouraged and supported to achieve their best. We welcome applications from those belonging to groups traditionally under-represented in the media. You don’t need to tick every box in this ad – we are committed to hiring people with potential. If you feel like you lack some specific experience but have the necessary drive and passion, please don’t be deterred from applying or getting in touch with any questions.

Potential candidates should send a CV and cover letter to the Fundraising Manager email linked on our page.

If you need support with your application, such as reasonable adjustments, or want to ask any questions about the job before submitting an application, please also contact the Fundraising Manager email linked on our page.

You will need to have the right to live and work in the UK.

The deadline for application is Monday 17 March 2025 and we aim to schedule interviews weeks commencing 24 or 31 March 2025.

Please also fill out our anonymous equality monitoring form here, so we can better track who we are reaching.

Our values

Just: We are committed to pursuing what is right. We act with integrity and fairness to bring injustice to light.
Honest: We deal plainly and truthfully with each other and what we uncover. We reveal the truth even when it is uncomfortable.
Courageous: We aim to break new ground. We are ambitious, tenacious and innovative.
Inclusive: We seek to build equity. We embrace diversity, different experiences and perspectives.
Collaborative: We believe people are stronger when they work together. We take a collective approach to how we tackle problems, share skills and enable change.

Heard is a multi-award-winning charity seeking an experienced programme manager to join our Children's Palliative Care team.

For 15 years, we’ve inspired content and communication that shift public perspectives and promote action on issues such as climate change, migration, trans rights, and more.

Our delivery team leads on projects that influence public discourse and drive policy. As programme manager you will hold a varied role that requires strategic thinking, relationship-building, and a passion for effective communication. You will oversee the day-to-day operations of your programme, ensuring activities align with the team's strategic objectives. You will work with a diverse range of stakeholders including people with lived experience as well as sector and media professionals. Working closely with the senior programme manager, programme administrator, and consultants, you will coordinate activities and resources while providing insights to Heard's executive team to guide programme development and impact.

Our Children’s Palliative Care (CPC) Programme aims to use strategic communication to reshape how people think, feel, and talk about CPC, ensuring it is represented with empathy, accuracy, and creates a meaningful impact. By fostering connections between professionals, families, and the public, and offering expert guidance, our CPC programme helps drive awareness and meaningful change in care and policy.

We are looking for someone who has experience managing complex programmes, ideally within the charity, media, or advocacy sectors, and is skilled in relationship building and stakeholder engagement. You should be an excellent communicator with the ability to translate complex social issues into compelling narratives while managing multiple projects simultaneously. Most importantly, you should be passionate about social justice and the power of storytelling to create change.

If this sounds like the right opportunity for you, we’d love to hear from you! Apply now and help Heard continue changing hearts and minds

Overview

Job Type: Fixed term contract until December 2026 (with possibility of extension)

Working: Full time (35 hours per week, not including breaks)

Reporting to: Senior Programme Manager 

Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA.  Staff are able to work from home for part of their week, and are required to be in the office for 1 day each week, as we think it is important to stay connected as a team.

Salary: £36,720. We give everyone an increment after each full year at Heard, so your salary will increase accordingly.

Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday plus bank holidays, mentoring scheme, annual training budget, and hybrid working.

How to apply: Complete the application form via our website. You’ll need to have or set up a Google account, be asked to submit a CV, and answer a few short application questions.

Please see the job pack for full details.

Maintenance & Engineering Manager

Location: London (W1)

Pay: £47,000 per annum FTE
Duration: 5-Month Fixed-Term Contract
Working Hours: 35 hours per week, 9:00 AM to 5:00 PM (Core hours 10:00 AM to 4:00 PM, Monday to Friday)

Are you experienced in facilities management and passionate about ensuring safe and efficient building operations? Do you have a background in overseeing hard services, including HVAC, electrical, and plumbing systems?

Charity People is excited to be working with a prestigious institution that values its commitment to creating a safe and well-serviced environment. This organisation is looking for a dedicated Maintenance & Engineering Manager to manage the maintenance of their iconic buildings.

About the Role
As the Maintenance & Engineering Manager, you will be responsible for overseeing the building's hard services and ensuring compliance with statutory requirements. You will manage reactive and planned maintenance tasks, support current projects, and maintain systems and equipment to ensure high standards of health and safety and operational efficiency.

Key Responsibilities

• Manage External FM Contracts for hard services, ensuring reactive and planned maintenance is timely and cost-effective.
• Oversee Onsite M&E Contractors, ensuring plant and equipment (HVAC, plumbing, electrical, lifts, etc.) are well-maintained and operational.
• Health & Safety Compliance ensuring that all maintenance tasks adhere to health and safety regulations and building codes.
• Lead planned and reactive maintenance to ensure operational efficiency and a well-serviced environment.
• Manage Budgets and Contracts to ensure projects are delivered on time and within budget, maintaining cost-effective operations.
• Support Event Teams with M&E requirements for internal and external events.
• Handle maintenance compliance management and contribute to ongoing projects that enhance building services.
• Respond as part of the on-call team for emergency maintenance issues.

What We're Looking For
To be successful in this role, you will need:

• Proven experience as a Maintenance & Engineering Manager in a corporate setting.
• Strong understanding of building systems (HVAC, plumbing, electrical, fire, and security systems).
• Experience in managing external contractors and suppliers effectively.
• Health & Safety knowledge and a strong understanding of building regulations and compliance standards.
• Proven project management experience, including budget and contract management.
• A proactive, solution-driven attitude with excellent communication skills to manage internal and external relationships.
• Technical qualifications in HVAC, electrical, plumbing, or other relevant fields, with H&S qualifications a plus.

How to Apply
If you are interested in this exciting opportunity, please apply without delay. We are reviewing applications on a rolling basis and aim for an immediate start.

There will be a one round interview stage in-person on the 13th or 14th of March. With a view for the successful person to start as soon as possible.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We're thrilled to be partnering with Keswick Ministries to help find their new Site Manager. Keswick Ministries exists to inspire and equip Christians to love and live for Christ in today’s world. At the heart of their work is the Keswick Convention, a vibrant gathering that has brought together 12,000 believers, including 2,500 children and youth, every summer since 1875. With powerful Bible teaching, passionate worship, and a call to serve, it unites generations and denominations. They are in an exciting season, nearing completion of the Derwent Project, giving them a year-round base for Bible teaching, training, and resources. Through events, digital tools, and the Keswick Fellowship, they’re equipping Christians for ‘whole of life’ discipleship.

We’re on the lookout for an experienced and skilled Site Manager to oversee Keswick Ministries buildings and land across The Pencil Factory, Rawnsley, and Skiddaw Street sites. Reporting to the Director of Business Operations, you'll lead a growing team, managing maintenance, improvements, and small-scale projects. You'll ensure everything runs smoothly, from inspections to safety compliance, enhancing efficiency and reducing downtime. If you're a hands-on problem solver with a passion for keeping things running at their best, then please get in touch. 

The successful candidate must be able to demonstrate:

• Experienced and skilled in managing sites, both buildings and land
• Excellent planning skills and the ability to handle deadlines against changing / conflicting priorities
• Ability to work well within a busy, multi-disciplinary team and office environment, liaising effectively at all levels.

This is an amazing opportunity for a Christian to join a Jesus-centred charity in the stunning Lake District. If you’re passionate about playing a part in inspiring and equipping others to live for Christ, this could be the role for you! Check out the candidate pack for more details.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Keswick Ministries statement of beliefs and values.

Relocation Allowance: Up to £8,000

Closing date for applications: Sunday 30th March

Charisma vetting interviews must be completed by: 2nd April

Interviews in person with Keswick Ministries: w/c 7th April

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 23 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations

The Talent Set are delighted to be working with a fantastic children's charity to recruit their next Database Manager.

The charity offers a flexible working environment, with hybrid working from their London office. 

The ideal person for the role will be a confident Salesforce user with excellent project management skills and a deep understanding of how to collaborate with stakeholders, identify their needs, and leverage Salesforce features to address them effectively.

As a member of the Data Team within the wider Supporter Engagement function, the role will act as the Salesforce Administrator, responsible for maintaining Salesforce and overseeing the work of the Database Assistant, particularly in income reconciliation for the organization. The Database Manager will also be responsible for training staff, managing development of marketing and donation integrations, maintaining and building automation and flows, and ensuring data is prepared promptly for marketing communications.

Key Responsibilities:

• Oversee the development and upkeep of the charity's Salesforce database, collaborating closely with the Fundraising, Finance, and Compliance teams to ensure precise data collection and reporting.
• Manage the creation, development, and maintenance of Automations and Flows, ensuring the seamless operation of essential integrations and applications, including FinDock (donation platform), Dot Digital (email platform), and Campaign Audience Builder.
• Guarantee the timely and accurate delivery of email communications by preparing data based on selection briefs and audience segmentation.
• Offer support and guidance to the Database Executive on handling queries and tickets from across the organization.
• Proactively address and resolve queries, errors, and requests efficiently and in a timely manner using the Salesforce Case Ticketing system.

Person Specification: 

• Proven experience in developing Salesforce solutions to meet business needs.
• Skilled in administering and developing solutions with Salesforce-integrated email marketing platforms and online donation systems.
• Excellent communicator, capable of explaining complex concepts in a simple and understandable way for non-technical audiences.
• Proficient in data extraction and analysis, with a keen eye for detail.
• Process-oriented, with the ability to identify business challenges and implement effective solutions and database functionalities.
• Capable of managing database-related projects with efficiency and effectiveness.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Civitas Recruitment are delighted to be working with a large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities.

The organisation is a values-driven organisation committed to maintaining the highest ethical and regulatory standards in our industry. Their work is built on a foundation of strong policies and compliance frameworks that ensure transparency, accountability, and integrity across all operations.

We are now looking for an experienced Compliance Manager to take charge of their compliance policies, ensuring alignment with legal and regulatory standards. If you're passionate about maintaining excellence in compliance and have a keen eye for detail, this role is for you. Key responsibilities include monitoring company policies and systems to ensure full compliance with regulatory requirements. Train employees on compliance laws and regulations, minimising risk and ambiguity. Stay up to date with evolving compliance laws and adjust company policies accordingly. Liaise with the Head of Legal, providing regular compliance reports and risk assessments. Develop and maintain control systems to identify potential violations and mitigate risks. Supervise business processes to ensure adherence to national and internal policies. Lead internal and external compliance audits, making necessary policy adjustments. Manage third-party contractor agreements, ensuring due diligence and compliance. Work cross-functionally with other departments to foster a culture of compliance.

What We're Looking For:

Essential:

• Bachelor's degree in Law, Business Administration, or a related field.
• Proven experience in a compliance management role.
• Strong understanding of industry regulations, laws, and best practices.
• Excellent analytical, problem-solving, and communication skills.

• Preferred:
• Experience in risk management or auditing.
• Exposure to developing and overseeing compliance projects.

 Why Join the Organisation?

• Competitive salary and hybrid working model.
• A dynamic and evolving role in a purpose-driven company.
• Opportunities to shape and influence compliance strategies.

How to Apply: Please email Syed your updated CV and a tailored cover stating why the organisation appeals to you and what direct relevant experiences you have for the post asap. Please do call Syed if you wish to discuss the role further.

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone working in the volunteering or community sector to join the Brent Irish Advisory Service (BIAS) as Volunteer Manager and help take our successful volunteer project to the next level.

BIAS’s volunteer project, funded through a grant from the National Lottery Community Fund, provides meaningful opportunities for people to get involved in BIAS’s work in a number of different ways. Volunteers can help out at our active ageing clubs, or work on administrative projects and other office-based tasks to help them build up their professional skills. In 2023 we also launched a successful ‘Be-A-Friend’ scheme, which aims to connect volunteers with older people who live on their own. Volunteers will drop in regularly for a cup of tea and a chat, providing friendship and companionship to those experiencing loneliness and isolation. BIAS’s volunteer project is currently based in Brent, but it will potentially be rolled out into Haringey in future years.

We are looking for a dynamic, enthusiastic and empathetic person to take the lead on managing and growing our volunteer project. You will be responsible for all aspects of the project, including volunteer recruitment and induction, service-user relations, safeguarding and partnership development. You will also work with the Operations Manager on forward planning, delivery monitoring, promotion and reporting.

You will need to have strong people skills and the ability to build good working relationships with colleagues, volunteers, service users and partners, along with excellent organisational skills and the ability to work independently and take initiative. Previous experience of working with volunteers or running community projects would be an asset. If you work in a related field and are looking for a new challenge, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

• Working with the Operations Manager to develop and deliver BIAS’s volunteer project.
• Line-managing the Befriending Coordinator and supervising the successful delivery and expansion of the Be-A-Friend scheme.
• Managing volunteer recruitment, interviewing candidates and matching them with appropriate roles.
• Supporting, developing and retaining our current team of volunteers.
• Managing volunteer training needs, ensuring that all necessary safeguarding, health-and-safety and data-protection requirements are met.
• Working closely with colleagues and external organisations to develop working partnerships and explore collaboration opportunities, e.g. intergenerational volunteering projects.
• Organising twice-yearly volunteer social events.
• Promoting and raising public awareness of both BIAS’s volunteering opportunities and the wider importance of volunteering.
• Evaluating and improving the volunteering process and experience.
• Maintaining clear records of volunteer work in BIAS’s client management system.
• Drafting reports and case studies to demonstrate the project’s progress and value.
• Maintaining an awareness of policy changes and best practices in volunteering.

These are the basic duties required of the Volunteer Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based primarily in our offices in Willesden (Brent), with travel throughout the borough and potentially some future outreach work in Haringey borough. There may be some options for flexible working following probation (one to two days per week).

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1.5 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for expansion into Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

Thank you for your interest in working for Birthrights. If you are interested in centering anti-oppression in your fundraising work, in embodying an abundance mindset and working in ways that resist fundraising cultures that too often results in burn out, please read on and download our recruitment pack for more information about Birthrights and the role. Please note that this is a remote (UK based) role. 

About Birthrights:  

Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our ten year strategic framework here Strategy - Birthrights 

What we can offer you: 

• This role is being offered on a salary range of £37,000-£42,000 pro rata 

• All our staff work part-time, and we are open to you taking up this role on 3 or 4 days per week

• Home based working – our staff work from home across  the UK, with some in-person meetings

• 30 days annual leave pro rata (excluding bank holidays) 

• Investment in your wellbeing through our broad wellbeing plan, including £500 personal wellbeing allowance in 2025/26 

• Enhanced sick pay and parental leave policies

• Flexible working

• Supportive colleagues dedicated to bringing about systemic change in maternity care 

About the role: 

This is a hugely exciting role that will be part of Birthrights Senior Leadership team and play a key part in helping Birthrights’ meet its ambitions and achieve its potential.

You will be the sole dedicated fundraiser in Birthrights, and as such you will be

• Developing and delivering our long-term fundraising strategy to ensure we have financial stability 

• Securing multi-year funding from Trusts and Foundations, working with the CEO(s), Trustees and Senior Leadership Team to successfully prospect, cultivate, solicit, steward and report

• Making the most of potential corporate and major donor interest that comes our way 

• Ensuring we have the right internal infrastructure, process and reporting in place 

• Contributing to the strategic direction, performance and health of the organisation as a member of our Strategic Leadership Team, including by centering racial justice in all we do

About You: 

You are a talented fundraising professional with  

• Excellent organisation and priortisation skills to effectively manage your time and others, to deliver both urgent immediate work and long-term priorities

• Ability to build and maintain relationships and engage with funders and individuals from a range of backgrounds

• A track record of securing funding from Trusts and Foundations, with experience of working with Trusts and Foundations from prospecting and cultivating to soliciting, stewarding and reporting  

• Ability to tell compelling stories, with strong written and verbal communication and influencing skills 

• Ability to make strategic decisions, keeping up to date on trends and priorities in fundraising and philanthropy and situating these in our organisational context to consider how these may affect and influence our fundraising approaches 

• Supportive and willing to work collaboratively towards our commitments to anti-oppressive practices and to approach fundraising with an abundance mindset, care for self and others and calm presence 

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We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.

Mansfield College is seeking a highly enthusiastic and strategic fundraising professional to lead the College’s regular giving programme and build a portfolio of leadership (c. £1,000 - £10,000 per year) donors.

Mansfield’s regular giving programme is central to the College’s ongoing success and generates circa £250,000 for the College every year for every aspect of life and work at Mansfield.  Now a year into the public phase of the For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that will be responsible for delivering consecutive record-breaking fundraising years for the College.

The Development Manager - Giving is a key senior role within in the College’s Development & Alumni Relations Office with the responsibility for devising and executing on a regular giving strategy that includes telethons, giving days, direct mail, and an increasing focus on maximising income from mid-level (c. £1,000 - £10,000 p.a.)  supporters as members of the 1886 Circle.

Shop Manager

Are you a highly motivated and experienced Shop Manager, looking to manage the day to day running of a charity shop and helping with the continued growth?

Position: Shop Manager

Location: Dundee

Salary: £24,987 (£31,233 pro rata)

Hours: 30 hours per week, usually Tuesday – Friday, may include occasional evenings/weekends

Contract: Fixed term Contract until 31st May 2026 (may be extended, funding dependent)

Closing Date:  Monday 17th March at 9am

Interview Date: Week of the 24th March

The Role

An exciting opportunity to join the charity, which aims to create a more resilient, climate friendly and healthy city. We deliver a range of projects, events and skills training to meet the needs of local people - working towards a future where everyone can live happier, healthier lives, whilst treading more lightly on the planet. The Wardrobe is a charity shop with a difference – we have a free section, we promote looking after our clothes, swapping, mending, upcycling and more, to reduce as much textile waste as possible, and encourage our community to embrace sustainable fashion. We also run a busy programme of social groups, workshops and events to show people all the benefits of upskilling ourselves. Funds raised at charity shop helps to fund all our projects, so it is a vital part of our organisation.

You will:

• Managing and improving the day-to-day operations and income generation of the shop
• Using excellent time-management, delegation and problem-solving skills to achieve targets
• Using and promoting excellent customer service to encourage repeat and new customers
• Line Management and supporting The Wardrobe staff team
• Planning, running and supporting events
• Volunteer coordination, recruitment, training and support
• Monitoring of stock; sorting, storage and restocking
• Sales, cash handling and budget keeping
• Visual merchandising and ensuring the shop is fresh and appealing
• Ensuring the shop/building is kept clean, tidy and safe for our customers and volunteers
• Data Monitoring to ensure we are working towards our funded goals
• Assisting the Managing Director with funder reports and budgets in relation to the shop
• Social media campaigns to further drive sales and environmental/social goals, and promotion of all projects

About You

Essential

• Experience in management of a charity or retail shop – to include visual merchandising and stock control
• Experience in planning and running events
• Able to learn quickly and adapt to the changing needs of a growing organisation
• A passion for people – being able to engage, motivate and inspire others, in a non-judgemental, kind and supportive way
• Experience in both leading a small team and being an excellent team player
• Proficient in ICT including Microsoft Office
• Experience in managing budgets
• Experience in data monitoring and report writing
• Excellent organisational, problem solving and communication skills
• Able to promote the work of community-based projects through both online and offline campaigns
• Experience both writing and staying up to date with Policies & Procedures for health and safety and data protection
• A keen interest in climate, environmental and social issues that affect our community

Desirable

• A UK driving license

• An understanding of the projects and ethos of the charities mission
• An understanding of working in a charitable organisation/social enterprise
• Skills in repairing of household items/clothes
• Experience of partnership working with local agencies and non-profit organisations 
• Experience of working with both administrative support and project volunteers

Please submit a CV (max 2 x A4 pages) and Cover Letter (max 1 x A4 page) explain in your CV/Cover Letter which of the ‘Essential’ or ‘Desirable’ requirements you meet, any relevant work experience and why you would like to work with the charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

To assist the Charity Shop Managers in the day-to-day operational running of Willowbrook Hospice Charity shops at times when volunteers are not available with particular emphasis on maximising profit, excellent customer services and high standards of presentation, ensuring the allocated shop promotes Willowbrook and its purpose and supports our Lottery and Fundraising events.  It will also involve motivating and inspiring existing shop volunteers including the management of health and safety issues and training and development.  You will actively encourage new volunteers to join the Willowbrook Hospice Volunteer Service – this will be targeted and measured. 

The individual will have good general education, experience of working with volunteers, cash handling/banking experience and previous retail experience including supervisory experience.  A driving licence is essential. 

SPECIFIC DUTIES & RESPONSIBILITIES

• To handle all donations of stock appropriately and efficiently ensuring effective management of all stock resources received.
• To ensure all Gift Aid procedures are adhered to at all times.
• Merchandise and display creatively to ensure maximum sales and profit are achieved.
• To ensure the appropriate and optimum pricing of all goods in the shop at all times.
• Ensure accurate records are maintained and all necessary paperwork and progress reports as specified by the Head of Retail are reported within the agreed time frame.
• Work effectively as part of a team.
• To engage with customers, authorities, agencies and contacts in order to encourage good working relationships and raise awareness of why Willowbrook matters.
• Ensure the day to day security of the shop’s takings and stock and to bank shop takings in a safe and timely manner.
• Ensure the building structure and shop equipment are appropriately maintained at all times. Report any defects or concerns.
• Ensure clean hygienic working conditions, ensuring the outside of the shop and pavement is clean and presentable.
• Ensure that stock meets Trading Standards compliance including electrical goods.
• Ensure effective use of volunteers to cover all shifts.
• Ensure the completion of all training for new volunteers and all completed paperwork is forwarded to the Head of Retail within 1 month of starting date.
• Assist with the completion of all mandatory training for all volunteers annually.

If you have a passion for retail and possess the necessary skills, we encourage you to apply for this exciting opportunity.