Charity Jobs
Post: Counselling Supervisor
Responsible to: Director
Salary: Scale 5/6 points 16-21 £26,357-£29,439 (dependent on experience) Hours: 22 per week with occasional evening and/or weekend work.
Holidays: 24 days pro rata per year plus public holidays
Pension: 5% employer + 3% employee.
Fixed term contract: 12 months from date of start, continuation subject to funding.
Main purpose of the post:
• To provide counselling services suitable for women recovering from domestic abuse and violence against women and girls.
• To supervise Counselling Diploma students on placement with SLDAS.
• To ensure the organisation delivers high quality therapeutic services to women from a range of backgrounds, beliefs, and situations, and to support the organisation towards greater inclusion, equality & fairness.
• Commitment to providing talking therapies to women whose first language is not English, primarily through recruitment of multi-lingual trainee and volunteer counsellors.
See Job Description/Person Specification for further details.
Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.
We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.
If you are interested in applying for any of the above posts please see attached information pack and application forms.
Closing date: Sunday 29th September 2024 by 5pm.
Interviews: Week commencing 14th October 2024
Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.
Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.
Applicants must be eligible to work in the UK.
We're looking for a kind, compassionate and resilient Housing Lead Specialist Support Worker to join our Homelessness & Complex needs service in Hackney.
£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
For a full job description, please visit our website.
East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
As the Specialist Support Worker Housing Lead you will lead on the management of hoarding, self-neglect, and skills related to independent living. You will lead on the Move On process for customers and will liaise with external partners. You will therefore be in charge of building support packages and transition plans to assist customers to exit the service with the support they need. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver support to a caseload of up to 6 service users with needs aligned to their specialism - caseload is subject to change depending on the service needs.
6 week rolling rota with early, late and some weekend shifts.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll bring:
Essential:
Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:
2-3 years experience providing targeted recovery focussed support to individuals with needs around hoarding, mental health, substance use and dual diagnosis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Shelter provides flexibility to allow home-based, Shelter Office-based or a combination of the two although regular travel throughout England and Scotland is expected
Contract type: Permanent
Salary: £77,000 per annum + Excellent Benefits
Hours: 37.5hrs per week
Leave: 30 days holiday per annum plus bank holidays
Closing Date: Sunday 8th September at 11:30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
The Retail team at Shelter plays a vital role in supporting our mission and are based throughout England and Scotland.
With a network of charity shops and online retail channel, we generate income to fund our essential services and campaigns.
Our team is dynamic, passionate, and committed to making a difference in the lives of those affected by homelessness and bad housing.
From our driven shop managers to our incredible volunteers, we work collaboratively to create welcoming spaces where customers can shop with purpose, knowing that every purchase supports our cause.
About You
We are seeking a dynamic and strategic leader to join us as Assistant Director of Retail. In this senior-level position, you will be at the forefront of driving positive change through our retail operations. Your role will be multifaceted, encompassing strategic planning, team leadership, and revenue generation.
As Assistant Director of Retail, you will lead a geographically dispersed team, fostering their personal development and ensuring alignment with our organisational culture and values.
Collaboration is key, as you'll work closely with colleagues across the income generation team and Shelter senior leadership to execute our strategy effectively.
Your role will involve devising innovative solutions for retail, implementing a robust marketing strategy, and ensuring compliance with regulatory standards. You will have the opportunity to shape the future of Shelter's retail operations, from expanding our online presence to identifying new opportunities for revenue growth. With your strong commercial acumen and strategic mindset, you will strategically manage shop operations to drive profitability and support our mission.
How to Apply
Please ensure you read the application pack in full before applying.
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the SIX points in the ‘About You’ section of the job description attached to this advert. Please provide specific examples following the STAR format and ensure you demonstrate how you meet the Shelter behaviours outlined in the job description. Please ensure that the supporting statement is no more than 2 A4 pages in length.
Please note applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Please note that Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle climate crises, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
As part of our Health team, the Initiative Lead – Clean Air Initiative is responsible for driving our air quality campaign strategy, collaborating with institutional investors and pushing major corporates to improve their air quality management. This role is key to advancing corporate accountability, deepening stakeholder engagement, and integrating health into responsible investment practices. The Initiative Lead plays a vital role in our projects and campaigns by refining our strategy, prioritising target companies, and leading the execution of our air quality initiatives.
A typical week would see you strategising with investors, developing compelling arguments for change, leading discussions with major corporations, and drafting impactful communications to stakeholders. You’ll regularly engage with institutional investors and corporate leaders, forming strong relationships and using your expertise to influence air quality management and drive progress in our Clean Air Initiative.
Finally, in this role, you will help ShareAction harness the power of investment to build a world where the financial system serves our planet and its people. By scaling up the Clean Air Initiative, securing long-term funding, and embedding air quality as a critical aspect of responsible investment, you’ll contribute to shaping a healthier, more sustainable future.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
Requirements
We’re looking for someone who’s passionate about holding global organisations accountable for their impact on people and the planet. If you’ve managed campaigns in public health, sustainability, or environmental issues, excel at stakeholder engagement, or have a knack for diving deep into complex challenges, we want to hear from you. This role is perfect for someone with experience in research, campaigning, or responsible investment who thrives on working with diverse stakeholders and driving meaningful change. Even if you don’t check every box, we encourage you to apply – skills are transferable, and we’re open to fresh perspectives on achieving our mission.
We are currently formalising our hybrid working policy; however, most of the Health team meets in the office on a weekly basis (and we require the team to come in at least once a month).
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay: starting at 5 weeks’ full pay from day one.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday 16th September 2024
First-round interviews: Friday 20th September 2024 (online)
Second-round interviews: w/c 23rd September 2024 (in person)
Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.
To be considered for this post you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental Health Service in Newham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support workers at Newham Mental Health Service will work within a multi disciplinary team, providing support to customers with a range of mental health and support needs. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group.
The shift patterns for this role are 08.00 - 16.00 and 14.00 - 22.00. This includes bank holidays, weekends and national holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where customers have not yet developed the skills, to ensure they enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain digital and physical records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Understanding of risks and support needs associated with care leavers
- Understanding of risks and support needs associated with CSE and CCE.
- Knowledge of gang culture and the risks and support needs associated to gang affiliation
- Knowledge of various therapeutic models
- Understanding of psychologically informed environments and trauma informed care
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Job type: Full Time, permanent
Salary £35,435 Per Annum + Area Weighting Allowance. This role is also eligible for a one-off retention payment of £1,500 upon successfully completing 9 months service
The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff – subject to qualifying eligibility of service and not being under notice at the qualifying date
Hours - Monday - Friday 09:00-17:00 with an hour lunch ( The successful candidate will also be expected to be a part of the CAS-2 on call rota, which spans over weekends, evenings and bank holidays. These shifts will be fairly allocated amongst the CAS-2 national management team )
Location - Birmingham
Travel is required as and when needed within region.
This role requires regular travel: A Full Driving License and access to your own vehicle are essential.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders
Who are we looking for?
- This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements, and organisational financial target
- You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- We are looking for a Service Lead who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI’s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS at external forums and being part of multi-agency meetings.
- You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
- The role offers flexible working in the community (visiting staff and properties), in the Northwest London region. The role includes lone working, you will meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.
KEY RESPONSIBILITES:
- Effectively lead and deliver services which comply with the regulatory framework.
- Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.
- Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
- Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
- Work collaboratively with other internal support services –such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users.
- Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota.
What you can expect from us
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.
If you have any questions or would like to have an informal chat regarding the role, please contact
About the Role
Sense is recruiting for a Senior Database Officer to join our fantastic team in King’s Cross, London. This is a permanent, hybrid role, working one day a week in the office. The successful candidate will play a crucial role in meeting the department’s complex and varied data requirements. This is a high-energy varied role and the post holder will be expected to manage and push forward multiple work activities simultaneously. Your core focus will be delivering data selections and exports to all teams in the Supporter Engagement directorate as such, a solid working knowledge - and experience of the Raiser’s Edge is essential. This is an exciting time to be joining the team as we work towards moving over to Microsoft dynamics in March 2025 and the successful candidate will have a hand in shaping this work and support with the transition.
The main duties and responsibilities include:
- Working with the Data Manager and all Supporter Engagement teams, the post holder will ensure data selections are delivered accurately, cleanly and on time working to an agreed process
- Proactively liaise with supporter facing teams to ensure clarity regarding upcoming selections and potential overlaps between audience groups
- Use this knowledge to champion the supporter’s interests during the planning and development phases of any and all campaigns
- Working with customer teams, produce accurate inclusion queries to extract data.
- Understand and maintain accurate suppression queries to ensure our compliance with both our legal responsibilities and the best practices expected by our supporters.
- Manipulate data exports to ensure consistent formatting and structures before releasing the selection to our internal stakeholders
- Perform quality control tasks on data selections to ensure accuracy before releasing the selection to our internal stakeholders
To succeed in this role, you will have:
- Considerable experience of working with the Raiser’s Edge database with a demonstrable understanding of the single customer view
- Excellent understanding about how data can be used to drive a variety of disparate income streams with different audiences
- A track record of delivering multi segment data selections accurately and on time in a dynamic working environment
- A clear and demonstrable understanding of data protection regulations and other regulatory frameworks
- Sound understanding of direct marketing practices
- Experience of providing database training and documentation to users
- Excellent organisational skills with a logical and investigative approach to problem solving
- Excellent time management and co-ordination skills
- Experience manipulating and translating client requirements for data into a working technical framework with associated hierarchies and suppressions
For a full job description and person specification, please see the link below
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To Apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
We're looking for a kind, compassionate and resilient Enhanced Support worker to join our young people service in Hounslow
£22,120 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Enhanced Support worker will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Responsible for key-working a caseload assigned by the Management
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
- Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
- Support customers to engage with agreed support programme
- Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
- Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
- Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- An understanding of the issues facing young people
- An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
- An awareness of adolescent development and relevant theories, such as attachment theory
- An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
- An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
- An understanding of the difficulties care leavers face and the skills to empower them to achieve their ambitions
- An understanding of the difficulties NEET young people face and the skills to enable them to develop a sense of responsibility and independence in the community
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Ability to adapt to challenging environments
- Excellent communication skills both verbal and written
- Ability to plan, manage and evaluate outcome focused activities and support programmes
- Interpersonal skills to build relationships with young people in 1:1 and group settings
- Strong personal resilience and excellent teamwork skills
Desirable:
- Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Core IDVA
Salary: £26,000 - £32,000 depending on experience
Location: Brent Civic Centre, Wembley Police Station and Hammersmith Head Office
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.
The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager.
To be successful as the Core IDVA you will need the below experience and skills:
To be successful as a Core IDVA, you’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
· Closing Date for Applications: 23rd September 2024
· Interviews are taking place on: Week beginning 30th September 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The main duties of the role
To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
- To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
- To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
- To update and maintain IntoUniversity displays, publicity and resources.
- To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
- To develop educational resources and worksheets for use across all IntoUniversity programmes.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Contract
Permanent, part-time
Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks.
Working hours
- 15 or 16 hours a week (please note this will depend on the centre you are offered) local school term-times only (excluding public holidays) • EITHER 16 hours per week across four afternoons: Monday and Thursday 14:00-18:00 and Tuesday and Wednesday 13:30-17:30. • OR 15 hours per week made up of 2 days (between Monday and Thursday of 7.5 hours each. The hours would be 9:30am - 6:00pm if you were employed on a Monday or Thursday and 9.00am - 5:30pm if you are employed on a Tuesday or a Wednesday.
Days of employment (if term time only)
Please note: The following will vary if you are offered a 15 hour per week contract. Based on working 16 hours per week, you will be employed 188 days (of 4 hours each) per year, made up as follows: • 164 days of work (inclusive of additional days) • 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). Non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.
Additional 32 hours (or 8 days of 4 hours each)
These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.
Salary
Starting salary is £27,400 (pro-rata)
Pro-rated salary is £10,558 per annum for 16 hours per week
Pro-rated salary is £9,898 per annum for 15 hours per week.
Location
IntoUniversity Nottingham East
The John Folman Business Centre
33 Hungerhill Road
Nottingham
NG3 4NB
OR
IntoUniversity Nottingham West
The Hope Centre
Frinton Road
Broxtowe
Nottingham
NG8 6GR
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £10,396.60 per annum + £300 Homeworking Allowance per annum
Hours: 14 Hours per week - Thursdays & Fridays
Contract: Permanent - Part-Time
Location: Home-based with regular travel required to support children and young people in foster families throughout West Midlands. Travel also requires the postholder to attend staff/external meetings, key training, and team away days.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
We pride ourselves on our flexible working opportunities, an extensive well-being programme, and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting your growth and development during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years.
As an Engagement & Activity Practitioner with TACT West Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice and will need to travel across the West Midlands and beyond to support transporting children over a wide geographical area.
This role will also require a flexible approach regarding our time and availability to undertake work at short notice on an emergency basis and be able to work weekends, evenings, and bank holidays.
Overall Duties of the Engagement & Activity Practitioner will include:
- Being an accessible point of contact for the children living with our carers and to our young people, keeping them up to date with the facilities and opportunities available with TACT.
- Supporting interventions and activities to ensure stable foster home arrangements.
- Being able to transport children and young people to events, appointments and meetings (mileage reimbursed).
- Organising and participating in virtual and face-to-face events and occasional residential meet-ups.
- Managing all paperwork associated with events and activities.
- Willingness to work flexibly, according to deadlines and needs of our families.
- Undertaking trauma-informed direct work with children and young people.
- Liaising with our Supervising Social Worker team.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays. (pro-rated for 2 days per week).
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
- Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
- Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support, and second opinions).
- Fantastic learning and development opportunities
The successful candidate will be required to attend monthly regular face-to-face meetings in West Midlands and attend other face-to-face meetings such as training and team wellbeing events as well as meeting with children and young people in person around West Midlands.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday, 8th September 2024
Interview Date: Wednesday, 18th September 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Location: North West
Discipline: Care and Support
Job type: Fixed Term
Salary: £48, 223.51
Expiry date: 20 Sep 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Peripatetic Care and Support Manager, helping individuals with learning disabilities live the best life possible?
Fixed Term Contract: 12 months
We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.
Join us as a manager with Hft and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.
You will be working in services where there is an identified quality and improvement requirement and will have the responsibility for implanting an improvement plan within an specific time frame
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Car allowance: £320 per month
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
About the role
We are delighted to present a challenging and rewarding opportunity for the role of Peripatetic Care and Support Manager within our Service Development Team.
As a Peripatetic Care & Support Manager you’ll work closely with all stakeholders to ensure that improvements are achieved and maintained across the North Region. You’ll play a pivotal role in line managing, coaching and developing the existing management team to ensure that improvements are made and maintained beyond the end of the improvement plan. You will be involved in wider service development initiatives, such as redesign, new services, contracts and service exit.
In this role you will lead by example and support managers to deal with and resolve day to day issues, providing clear direction, whilst motivating them to achieve outcomes. You will communicate a clear vision for the quality turnaround of services or service development projects.
You will collaborate effectively with external stakeholders, including commissioners, CQC representatives, local authority and health professionals.
The role demands dedication, strategic thinking, and the ability to lead with influence with the ability to be agile and work across different service with different challenges.
A full UK driving licence, with access to your own vehicle, is essential for the role as you will be visible in all services within your region, and your contribution will be vital to our ongoing success.
About you
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or equivalent
- CQC registration is desirable and you should have previously passed CQC’s Fit Persons Interview and be capable of becoming a Registered Manager should the need arise.
- You will have significant, recent experience of leadership of Care and Support Teams in regulated services, preferably experience of managing Residential, Supported living and day service care setting, in the field of Learning Disabilities and Autism
- Experience of leading quality turnaround work to ensure that services achieve a minimum of CQC “Good”
- Experience of supporting and coaching managers, leading cultural change across a group of dispersed services.
- Experience of negotiating and influencing local authorities/funders and in meting organisation finance or commercial governance requirements.
- Ability to communicate effectively with a supported person and their family/carer and other professionals
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.
For more information on the role and responsibilities, please refer to the job description & person spec.
STRICTLY NO AGENCIES PLEASE
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Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
Apply Now
REF-216539
Having spent the last 6 months reflecting on and resetting our mission and core outcomes, this is a really exciting time in SOHK’s impact journey. We are looking for someone to join us in what is a brand-new role to lead the development of this impact management approach and roll out of the new outcomes framework across England, Scotland and Wales.
We are committed to broadening the diversity of our organisation and are keen to attract people from a wide range of backgrounds. For the right candidate, this is a truly exciting opportunity to be part of a dynamic, growing and ambitious charity, where your contribution and ideas will have a significant impact.
ABOUT US
“School of Hard Knocks is about the development of the whole person. By enabling self-worth through an environment of genuine acceptance, participants move from a mind-set characterised by threat, instability and confusion, to one that promotes and maintains optimism, emotional resilience and ultimately life satisfaction. In essence the 'School of Hard Knocks' provides individuals the opportunity to find a meaning and purpose to life.”
Dr Mikel Mellick, Principal Lecturer, Practitioner Psychologist and SOHK Trustee
Which People?
We work with young people in early secondary who are not thriving in Education - presenting as disruptive & disengaged, or with Social Emotional Learning needs. We prioritise those from economically disadvantaged backgrounds.
To what end?
1. Improved engagement with school.
2. Improved SEL skills
How?
Through a long-term blended programme of rugby coaching, group and 1-1 mentoring delivered by a consistent team of trusted expert practitioners.
KEY RESPONSIBILITIES
Working closely with the regional delivery teams and reporting to the Director of Programmes, the key responsibilities will be to:
1. Manage our Monitoring, Evaluation & Learning (MEL) processes. (50%)
- Work with the Director of Programmes to refine and improve the overall approach to SOHK impact management processes and the outcomes framework.
- Oversee the use of data collection tools and approaches that are appreciative of the practicalities, yet uncompromising in our ambition to achieve sector leading recognition with regard to MEL.
- Work with and support regional managers to ensure timely, accurate and regular cycles of data collection throughout the year.
- Provide coaching and support to the delivery team, including training sessions that will ensure a thorough understanding of MEL processes and measurement tools.
- Closely monitor survey completion rates, identify data collection gaps and devise a realistic plan to help fill these gaps.
- Work with the delivery team and Director of Programmes to create engaging ways to gather feedback data from young people participating in the programme, ensuring the centrality of youth voice.
- Design, plan for and implement the means by which long term outcomes are measured, post programme.
2. Oversee the processing and analysis of data (30%)
- Lead on the data processing, analysis and internal impact evaluation from our feedback surveys and data collection methods.
- Identify and implement new ways for data quality, accuracy and completion to be improved across the organisation.
- Alongside the Director of Programmes and Regional Managers, ensure that learnings are understood and embedded into the delivery teams so our programmes are constantly refined and improved.
- Establish regular feedback loops to the delivery teams – both formal and informal - creating a consistent and regular flow of data insights.
- Create a learning culture in which data isn’t scary or about performance management, but about learning, improvement and consistency.
- Undertake thematic analysis of qualitative data, including feedback from young people, team members and other adults, to identify any learning that can be fed back into programme design.
- Establish evaluation methodologies that ensure feedback from the young people on school of Hard Knocks programmes are heard and considered.
- Share back insights and learning from impact management to key stakeholders, with the support of the Director of Programmes.
3. Support our Fundraising and Communications (20%)
- Support the Fundraising Team as they identify, cultivate and inform existing and new funding partners by providing them with our insights and evidence.
- Support the Marketing & Comms Manager with insights, case studies and any relevant data as they curate compelling annual reports based around our impact.
ABOUT YOU
Essential Skills & Experience:
- Experience of designing and implementing evidence and learning frameworks.
- Strong analytical and quantitative skills, including experience with data analysis, and a clear understanding of the importance of data quality and management and its importance to analysis and assessment.
- Experience managing and analysing large sets of data, with an understanding of the importance of data quality.
- Experience of creating practical insights from data analysis work and working collaboratively to feed these back into programme improvement and wider learning.
- Experience in setting up structured impact management practices within an organisation, including regular learning and review points across the organisation.
- Experience of supporting colleagues to understand and engage with impact management and contribute to a culture of innovation and learning.
PLEASE NOTE
Even if you don’t feel confident that you possess all of the above experience, we would still really encourage you to apply – we want to hear from you!
Desirable Experience:
- Experience of interpreting and communicating outcomes from programmes to support a variety of publications such as bespoke donor reports, annual reports, bid applications etc.
- Experience within an education or charitable setting.
- Experience with database development and/or setting up an impact management database.
- Some understanding of the UK education sector, and any relevant government policy work.
- Some experience of working with young people.
Personal qualities:
- Excellent interpersonal skills with colleagues, partners and young people.
- Able to work proactively, efficiently and independently.
- Adaptable, creative and imaginative.
- Committed to the mission of School of Hard Knocks.
- Passionate about making a difference to the lives of young people.
TERMS OF APPOINTMENT
- Full time, £35,000 per annum.
- 3% employer pension contributions.
- Generous paid leave allowance of 25 days plus bank holidays, additional days awarded with service.
- Dynamic, entrepreneurial working environment with flexible approach to working hours and locations where possible.
The client requests no contact from agencies or media sales.