Charity Jobs

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Abbots Bank as a Recovery Worker.

Abbots Bank is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

Due to the nature of the role, a driving licence and access to a car is essential.

We have two permanent part-time roles available requiring the post holder to work 22.5 hours per week on a rota, including weekends and evenings.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Internally your job title will be Casual Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Derwent Square as a Casual Recovery Worker covering holidays and sickness.

Derwent Square is a mental health project, that offers supported housing to 5 Residents. We are currently working to a recovery model and our aim is to provide stability and an environment to learn skills that will promote independence in the customer. We provide a range of support services for people with mental health to access their local community, including living skills, support with medication management and peer support through individually tailored support plans. Our ultimate goal is to empower our customers with the skills for them to flourish in an independent setting. 

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

We are excited to announce an opportunity to join our Living Collections team as we expand.

Living Collection Keeper
Location: Llanelli
Salary: £21,034 per annum (£23,903 FTE)
Vacancy Type: Permanent, working 33 hours per week to be worked over 4 or 5 days depending on seasonal requirements.

About The Role

We are looking for a dedicated and enthusiastic individual who thrives in a team environment, embraces change, and is eager to contribute to a new collection plan.

In this role, you will support the general maintenance of our grounds, working closely with our living collections animals and assisting with horticultural tasks such as hedge cutting, strimming, and pruning.

You will be expected to contribute to maintaining the high standards in line with the Zoo License requirements set by the Secretary of State's Standards of Modern Zoo Practice. Additionally, you will play a key role in enhancing the visitor experience and helping us achieve our WWT objectives

About You

To join as our Living  Collection Keeper you will have a wide range of knowledge and experience working with animals within a collection, have a proven track record of working within a team, a drive to learn, communicate and succeed. Previous experience of general maintenance, horticultural work and a driving license is essential for the role.

This role is ideal for anyone with experience in volunteering or having previously worked in a similar role.

As a Living Collections Keeper you'll receive a wide range of training and hands-on experience, supporting you to develop your skills whilst increasing your knowledge of various specialisations over time.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 16/09/2024

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410.

No agencies please.

Are you looking for a new opportunity for 2024?

Are you passionate about working with children and young people?

Are you enthusiastic about developing excellent and inclusive services with young people to enhance their, wellbeing, happiness and opportunities?

If so, we want you to join our team!

The Co-op Partnership is an innovative project where you will be working alongside young people and empowering them to continually develop their co-designed service, Sedgemoor For Our Future (SFOF).

The service facilitates regular spaces and opportunities where young people can come together to:

• Learn to cook
• Eat together
• Make new friends and connect
• Talk about things that are important to them
• Play games
• Learn new skills
• Develop confidence and teamwork skills. 
•  

If you are:

• Confident and creative in engaging and working alongside young people aged between 10-25 years.
• Skilled in designing and delivering groupwork sessions for young people, including issue-based sessions to support wellbeing and development.
• Able to provide emotional and practical support to young people, in line with safeguarding policies and procedures.
• Able to work evenings and weekends to meet the needs of young people.
• Able to work in partnership with Co-op, Children's Services and the community, whilst keeping young people at the centre.

Then please apply for the youth support worker role!

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 December 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 December 2025.

For an informal discussion, please call Jess Hanson, Children's Service Manager (details can be found on our website).

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for a Digital Fundraising Officer!

Would you like to join our award-winning organisation?

About the role

As our new Digital Fundraising Officer, the work you do will have real impact, impact that helps people in genuine need, impact that changes how policy is developed, impact that changes how people think and impact that builds movements.

In this role you'll be encouraged to push boundaries and have the space to be creative. You'll develop and execute strategies that are forward thinking, that provoke conversation, that drive engagement and donations. You'll shift digital fundraising at Freedom from Torture forward.

You'll be part of a small talented team of 6 who are kick-starting a digital engagement transformation journey, shaping the way Freedom from Torture harnesses and utilises digital. As our new Digital Fundraising Officer, you'll play a key part in this journey, ensuring the organisation looks forward, and not rest on its laurels.
Apply now and help us make a real impact.

About you

?
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,843 - £36,937 per annum.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are expanding our services and are recruiting for Individual Placement and Support (IPS) Employment Support Workers across the London Boroughs of Tower Hamlets, Newham and Barking & Dagenham.

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.

We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. No prior experience in IPS is required. The roles we are recruiting for are as follows: 

4 x Full Time based in Newham: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.

1 x Part time based in Newham: 17.5 hours per week this roles will be based onsite/in the community 2 days per week and work from home for a half day.

1 x Full Time based in Barking and Dagenham: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.

1 x Part Time based in Barking and Dagenham: 28 hours per week - this roles will be based onsite/in the community 3 days per week and work from home 1 day.

1 x Full Time based in Tower Hamlets (Mile End/Bethnal Green): 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 9th September 24 (23:00)

Telephone interviews: 12th - 20th September 24

Final Stage interviews: 23rd - 26th Septemer 24

We are looking for a CRM and membership officer to coordinate the collection and storage of data to help SIA deliver its strategic goal ensuring that data protection standards are maintained. 

CRM and Membership Officer
Location: Milton Keynes
Salary: £29,216 FTE (£21,703 pro rata)
Job type: 12-month contract
Part time: 26 hours per week

Role Requirements

• Maintain the CRM ensuring the data is correct, up to date, GDPR compliant and entered in the right format.
• Ensure membership data is being captured effectively to grow our database.
• Regular processing of all new memberships including sending new member packs via email.
• Regular maintenance of all membership queries via email and telephone communications
• Manage membership volunteers and ensure tasks are assigned accordingly.
• Act as a point of contact with the CRM and member engagement manager for all relevant queries on the CRM.
• Manage regular processing of subscription payments for FORWARD magazine including sending renewal reminders via email and post.
• Working alongside the CRM and member engagement manager to coach staff on using the CRM to agreed standards.
• To carry out all such duties and activities as determined by the CRM and member engagement manager.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.

We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.

Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.

Closing Date: Monday 9 September 2024, 9am
Interviews: Wednesday 18 September 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Title: Group Finance Officer

Location: Office (Bristol, UK) at least 1 day each week, option to work remotely for remaining days.

Contract type: Permanent contract

Hours: Full time, 35 hours a week

Salary: £31,228+ competitive holiday +pension

Closing date: 30th of September 2024

About Tree Aid: 

Tree Aid works with people in the drylands of Africa to tackle poverty and the effects of the climate crisis by growing trees and restoring and protecting land. As part of the Great Green Wall movement, we work where trees are needed most, where temperatures are soaring, and fertile land is vanishing at a terrifying rate. Our pioneering approach has been developed over 36 years of operating. We believe in empowering local communities with the tools and training they need to restore and maintain their environment. 

About the role: 

This is a fantastic opportunity for a Group Finance Officer to join a dynamic Finance team at a growing international development charity based in Bristol, delivering transformational change for some of the world’s most vulnerable people, living on the frontlines of the climate crisis.

Main duties: 

Working within the Finance team, the Group Finance Officer’s role will include:

· Providing ongoing financial support to all overseas teams.

· Ensuring continuing integrity of Tree Aid’s financial records and internal controls.

· Contribute to the ongoing development of financial systems, reports and procedures.

· Supporting in conducting internal audits of overseas offices.

About you:

The ideal candidate will be pursuing a professional accounting qualification and a minimum of 3 years’ experience in finance management, preferably with an overseas development organisation.

They will have excellent interpersonal skills, an ability to work calmly under pressure to deliver outputs on-time and to a high quality.

Above all they will be inspired by TREE AID’s mission to alleviate poverty sustainably whilst improving the environment, you will be committed to empowering families in some of the world's poorest countries to thrive, rather than just survive.

Benefits: 

Optional benefits of working at Tree Aid include: 

• A contributory pension scheme (you contribute at least 2% and we will contribute 6%) 
• 33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days 
• Flexible, hybrid working 
• Quarterly social events 
• Opportunity to take free weekly French lessons to support communication with our colleagues in West Africa 

Key documents: 

- Group Finance Officer Job Description and person specification

- Equal opportunities monitoring form 

Our approach to recruitment:

We recruit with openness and transparency. We employ people on the basis of their ability to carry out the role being recruited for. We ensure that no applicant receives less favourable treatment than any other on the grounds of disability, gender, race, religion or belief, age, sexual orientation, marital status, parental status, caring responsibilities or hours of work.

Our Values 

• We stand together and respect the people we work for and with 
• We are bold, ambitious and determined 
• We are professional. We work effectively and efficiently to a high standard and are experts in our field 
• We have integrity. We are honest, transparent and accountable 
• We are always learning. We review and adapt to maximise our impact for the people we are helping 

Come and make a difference at St Paul's! We are looking for an enthusiastic and experienced Community Development Worker to support and engage with a wide range of people coming through our doors each week. You will be working within our existing programme and bringing new ideas to help all in our community flourish. Our programme is diverse, including provision for the homeless, vulnerably housed, adults living with various disabilities and for the elderly. You will work across this varied programme with our staff and volunteers, developing more ways for us to engage with people through meaningful activities and day trips. 

About the role

It has never been a better time to join our dynamic Community Fundraising Team who are dedicated to providing support and advice to thousands of individuals, groups, local businesses to fundraise and take part in events. 

Parkinson's UK has recently made a huge investment to help us deliver our strategy for our community. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research. As a result of our investment new Community Fundraiser positions have been created to support the growing numbers of supporters, groups and local business opportunities.

As a Community Fundraiser, with expert relationship building skills, you’ll be responsible for engaging with current and potential new supporters within this area to generate leads to raise funds for the charity. 

We are delighted to be offering a full time role in the East & Highlands of Scotland

This position is home based and you will be required to travel across the East of Scotland and the Highlands.

 What you’ll do:

• Develop and deliver ambitious local fundraising plans and budgets to maximise local support, provide exceptional stewardship and achieve financial targets in line with the community fundraising strategy. 

• Actively support, motivate and manage a portfolio of individual supporters to fundraise for Parkinson’s UK, ensuring opportunities realise their full potential and key supporters are retained.

• Lead on the development and delivery of a portfolio of fundraising activities such as local delivery of the Walk for Parkinson’s event series.

• Lead in developing all streams of local fundraising in allocated areas, including community support, local corporate activity and collaborating with central teams.

What you’ll bring:

• Demonstrable experience of general fundraising principles and at least two of the following fundraising disciplines: community, events, corporate and major donors. 

• Experience of setting and effectively managing budgets to achieve agreed targets. 

• The ability to identify and maximise on opportunities to grow and develop income. 

• Experience of project work and building strong relationships internally that promote a one team ethos. 

• Experience of networking and finding new opportunities to pursue to grow a strong pipeline of income and supporters for year on year growth. 

This is a role with an opportunity to make a real impact! 

The successful candidate will be required to: 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

• Travel around the region regularly without reliance on public transport

• Due to the scope of the role an enhanced Disclosure and Barring Service (DBS) check will be required. If you don’t have a current DBS check, you will be required to apply for one; refusal to do so will result in the offer being withdrawn

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

• Temporary Maternity cover until 30 September 2025
• 17.5 hours per week (0.5)
• Flexible – opportunity for remote, hybrid or office based
• £17,636 – £18,564 per annum depending on skills and experience (pro rata to a full-time salary of £35,272 – £37,128)

This role is to provide maternity cover for our Support for Boarding programme. You will be the key point of contact for schools, families and young people supported by us, working within a larger Grants team. We are not accepting new applications from August 2024, so you will lead the annual renewals process to confirm bursary grants for current students, manage grant payments, oversee the programme budget and contribute to deeper thinking about the programme as we develop it further.

Why work for us?

Buttle UK is a charity dedicated to helping children and young people in the UK who have experienced crisis, are living in financial hardship and are dealing with multiple challenging social issues. We provide support designed to improve emotional, educational and social outcomes through our Chances for Children grants and, for some children whose home environment is particularly disruptive and chaotic, grants which allow them to go to boarding school. By working with us you are helping to change children’s lives. Our Grants Team has a reputation for friendliness, efficiency and effectiveness and are always striving to do better. We are a small and enthusiastic team achieving amazing things.

For the full job description and person specification, please visit our website.

What we can offer you

• Generous annual leave entitlement – 28 days plus bank holidays (pro rata) – additional leave offered for length of service
• Flexible working conditions
• Employer contribution to pension scheme of 7%
• Life assurance scheme
• Enhanced maternity/paternity leave
• Employee Assistance Programme with BUPA
• Enhanced Sick Pay
• Trained mental health first aiders
• Paid volunteering days
• Promoting diversity and inclusion in the office
• Career growth and development opportunities through our commitment to learning

Application Instructions

If you wish to apply for the position of Grants Development Officer - Support for Boarding, please download and complete the job pack and application form on our website and submit by 10am on Monday 9th September 2024. Applications received after the closing date cannot be considered.

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Location: Scunthorpe General Hospital, Scunthorpe, North Lincolnshire

Role Profile

This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be part of a newly established and innovative service working across the Emergency and Same Day Emergency Care Departments at Scunthorpe General Hospital.

You’ll be working as part of a wider integrated team and will be a physical presence at all touch points and decision making opportunities. You’ll enable targeted, preventative community interventions that are focused on admissions avoidance and turning people around at the ‘front door’.

You’ll act as the first point of contact for all referrals into the voluntary and community sector ensuring people who can be supported through a community response are linked to appropriate interventions addressing the social, economic and environmental factors that affect people's health.

You’ll empathise with people and provide person-centred support in a non-judgemental way, enabling them to self-manage. You’ll use a strength-based approach focusing on what the person can do for themselves to improve their health and will build resilience by supporting them to identify what assets they already have or can draw upon.

You’ll ensure service data and local intelligence is captured and communicated to inform the review, revision and development of interventions to meet needs, strengthen community and individual resilience and help to develop and grow accessible and sustainable activities and services that address the wider determinants of health and reduce health inequalities.

You’ll also record project outcomes and develop a feedback loop ensuring the impact of community response is reflected back to system partners, facilitating understanding of the impact of low level interventions on individuals and the system as a whole.

What we offer our staff

We provide an employee assistance scheme managed by LifeWorks. Benefits include:

• 24/7 - 365 telephone helpline
• LifeWorks online support website
• LifeWorks app
• 6 sessions of face to face counselling per issue – unlimited issues per annum
• Employee legal helpline
• Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
• Childcare and eldercare matching service
• Savings on everyday purchases and life events
• Access for family members and dependants – excluding counselling and legal advice

Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays

Contract: Fixed term for 6 months until March 2025

Location: Hammersmith & Fulham sites

Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85-year history, we are the busiest we have ever been and people need our help.

Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. We employ over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels. 

About the role

We are recruiting for an Energy Adviser to support clients through the difficult Autum and Winter months.

Local need for our service is high and we predict that demand will increase as the months get colder. We are looking for someone keen to make the role their own - getting stuck into supporting the local community, working towards targets, keeping excellent client records, supporting our energy outreach work and becoming our resident expert for energy advice.

Our dedicated Adviser or Trainee Adviser will be the first point of contact for energy related information and advice, delivering energy advice with clients on a one to one basis, supporting them to make their energy bills more affordable. You will have excellent communication and interpersonal skills and awareness and experience of wider welfare benefits issues too. This role is suitable for existing advisers or an experienced Assessor looking for a development role.

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with terms including: 

• Pension scheme
• Healthy work/life balance with flexible/hybrid working
• Generous holiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
• Access to 24/7 online wellbeing support
• Learning, development and personal growth opportunities

To find out more please visit our website via teh apply button

Closing date: Midnight Monday 9th September 2024

Test: Sent by Friday 13th September 2024

Interviews: Week beginning 16th September 2024

We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications. 

Parkinson’s Connect is the formal referral pathway for people newly diagnosed with Parkinson’s, and those who love and care for them. We are looking for someone who is passionate about improving the digital experience for users so that from the moment a person is diagnosed with Parkinson’s they can be connected to our support.

About the role

You’ll be working with teams across the charity and with NHS organisations to evolve, support, and develop Parkinson’s Connect for our community.

You’ll be responsible for developing and optimising the Parkinson’s Connect product, building strong, collaborative and effective working relationships which help to scale its use. You will collaborate with product teams, key stakeholders and subject matter experts within directorates to define and develop our strategy, aligning with our user needs and broader organisational strategies.

This position is a fixed term contract for 12 months.

What you will do

• Evolve the strategy for Parkinson’s Connect, including designing and monitoring impact    measures and embedding a robust operating model.

• Working closely with the NHS and internal colleagues to build networks and cultivate relationships which supports adoption and awareness of Parkinson’s Connect.

• Collaborate with community, content, and user experience colleagues and other stakeholders to create a roadmap for the Parkinson’s Connect product which aligns with our organisation's goals.

• Use user-centred design and data-driven decision-making to ensure product development is appropriately informed at every life cycle stage.

• Work with other specialists, including project managers, business analysts and QA professionals, to ensure the product is developed in alignment with change projects, when applicable.

What you will bring

• Experience of working in or alongside NHS and/or social care sector and confident navigating the regional complexities of the system

• Demonstrable ability to understand and overcome organisational constraints to deliver a successful product or service

• Experience in product management and agile practice

• Experience in Product Delivery, including User Story Creation, Prioritisation and End User Testing 

• An improvement and user-centred mindset and experience of using data and insight to evaluate impact 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role offers flexible and smart hybrid working with the opportunity to work to a pattern that enables you to best deliver.

Interviews for this role will take place W/C 23 September 2024

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.