Charity Jobs
Salary: £34,000 per annum
Contract: Full-time, fixed-term 31st March 2026
Working Hours: 37.5 hours per week
An organization is seeking an experienced Programme Development Manager (Learning) to oversee the development of their popular schools and informal education offer. This includes developing and overseeing the delivery of an exciting Arts Council England funded Little Makers Key Stage 1 project, supporting children to develop their creative skills and potential through hands-on industry-inspired making.
As Programme Development Manager (Learning), you will manage the development and inform delivery of their formal and informal education programmes, which reach over 55,000 children each year and around 1000 adults.
What will you be doing?
• Overseeing the effective development, delivery, evaluation, and improvement of the formal and informal learning programmes, including curriculum-informed and audience-led content, resource development, and training. • Developing and coordinating the Little Makers programme, creating content and resources, collaborating with colleagues, setting, and meeting key milestones. • Initiating and developing relationships with local schools to ensure long-lasting connections and co-developing programmes that meet the needs of teachers, students, and their wider audiences. • Collaborating with colleagues from across the organization, as well as external partners, to ensure programmes meet their targets and outcomes. • Developing training programmes to ensure achievement of outcomes for both Little Makers and wider education initiatives. • Managing the Programming Education team.
What are they looking for?
• Experience of managing teams inclusively, to achieve outcomes, including the development of training. • A creative skill set that allows you to form innovative and inclusive ideas, leading to tangible programmes and resources. • Strong data analysis IT skills. • Experience of developing and delivering formal learning programmes (including Key Stage 1). • Excellent communication, collaborative and influencing skills. • Experience of working with external partners to develop ideas and deliver tangible outputs. • Strong project management experience and a proven record of delivering high-quality results on time and to budget.
What can you expect?
• Unique working environment: They host seasonal, themed, and high-profile events, as well as being regularly used for TV and film locations. • Opportunity to learn new skills. • Competitive rewards & benefits. • Supportive & inclusive work culture. • Positive attitude to work-life balance.
What are you waiting for? Begin your journey now and apply using your most up-to-date CV.
They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Interviews are expected to take place between 12th August 2024 – 15th August 2024, adjustments will be made should successful applicants be unable to attend
As they say, tara-a-bit!
You may also have experience in the following: Programme Manager, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Project Delivery, Charity, Charities, NFP, Not for Profit, Training Development, Education Programme Manager, etc.
REF-215 764
We have an exciting opportunity for a Caseworker to join the team in Thames Valley, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based Berkshire.
As a Caseworker you will be:
- Effectively manage a caseload.
- Ensure each victim receives an individually appropriate tailored support and information service.
- Undertake risk and needs assessments.
- To follow relevant safeguarding policies and procedures.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice system.
- Identify barriers to individuals accessing our services.
- To work alongside a team to reflect the diverse community.
- Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.
- Maintain accurate and confidential case records.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services.
- Using generic IT applications competently.
- Understanding and practical application of equal opportunities and diversity and inclusivity.
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- Maintain professional boundaries.
- Knowledge and understanding of the requirement for confidentiality.
- A successful track record of building effective working relationships across internal and external stakeholders.
- Experience of managing a caseload.
- Experience of outcome focused working.
- Knowledge of risk and needs assessment framework
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a Digital Communications Officer to join the New Era team in Staffordshire, working 22.5hrs per week.
The Digital Communications Officer will work alongside our Education, Training and Awareness team to create and publish content on our online platforms to raise awareness of our domestic abuse services for victims and perpetrators and awareness of the impact of domestic abuse on those it affects.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Stafford, but may need to travel on occasion. We will consider hybrid working after completion of satisfactory probation period.
As a Digital Communications Officer you will be:
- managing our social media platforms
- ensuring our website is up to date and reviewing analytics
- assisting with the delivery of the local Communications Strategy
You will need:
- digital media skills
- a good understanding of domestic abuse
- excellent written communication skills
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a Team Leader to join the Specialist Services team in Bedfordshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About this role:
This role supports the service across Bedfordshire. As a Team Leader for the Specialist Services team you will:
- Have line management responsibilities for the team from across all our local projects
- Attend and Chair local MARACs and other partnership meetings
You will need:
- A qualification as an IDVA or ISAC
- Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
- Knowledge of legislation relating to equal opportunities and diversity, safeguarding and risk assessments
- Practical understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
- Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems
- Self-aware and committed to own continuous development
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Cumberland Lodge, based in Windsor Great Park, is an educational charity that exists to provide young people with the skills, perspective, and confidence to question, challenge, and understand, some of the most complex social issues of our time. Our work currently centres around ethical leadership and developing democratic engagement.
Day-to-day, our historic venue, spacious grounds, and facilities operate as a social enterprise, hosting multi-day residential retreats, workshops, conferences, and similar events on a commercial basis. Our regular clients include university departments, legal and medical training bodies, and many other public sector, private sector, and not-for-profit organisations.
For this newly-created role, we are seeking a passionate, creative and results-driven Business Development & Marketing Manager to help us grow occupancy and generate more income from group bookings to fund an expansion in our charitable work. We have an interesting range of initiatives in mind, including targeting the private sector, setting up a referral scheme, and creating offers for overseas markets.
Job description
The successful candidate will be responsible for pro-actively generating new business enquiries and opportunities for Cumberland Lodge, with the objective of maximising occupancy and income within the charitable and operational policies we work to.
Reporting to: Chief Operating Officer
Working closely with: Meeting & Events Manager, Hospitality Director, Communications & Engagement team
Strategic planning and execution
- Develop and implement the business development and marketing strategy aligned with our organisational goals.
- Lead the creation of multi-channel marketing plans to drive lead generation, and client acquisition.
- Oversee the delivery of venue marketing campaigns across digital, social, email, and traditional channels.
Market awareness
- Analyse data and insights to inform marketing strategies and campaign adjustments.
- Stay abreast of industry developments and best practices to maintain a competitive edge.
- Undertake regular benchmarking of Cumberland Lodge’s conference facilities, services and charges against local competitors, identifying market trends, opportunities, and competitive rates.
Lead generation and client acquisition
- Develop strategies to generate high-quality leads.
- Build and maintain strong relationships with potential new clients.
- Identify new business opportunities and commercial partnerships to expand the client base.
Event promotion and coordination
- Collaborate with the Meeting & Events and Communications & Engagement teams to promote upcoming business development and marketing events, and maximise attendance.
- Create and manage event marketing calendars, timelines, and promotional plans
- Attend and support events to ensure successful delivery and to network with potential clients.
Management and reporting
- Develop and manage the marketing budget, ensuring optimal use of resources and adherence to budgetary constraints
- Track marketing return on investment and provide reports to senior management.
- Responsible for maintaining a CRM database.
Other
- Act at all times as an ambassador for Cumberland Lodge.
- In common with all Lodge staff, to work flexibly and to carry out such other duties as may be reasonably required to facilitate the smooth running of the business.
Person specification
- Relevant qualification in marketing, business, or a related field.
- Minimum of five years of experience in a similar business development or marketing role, preferably within the venue management industry.
- Proven track record of success in business development, sales and marketing.
- Deep understanding of digital marketing, SEO, SEM, social media, and content marketing.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical skills and experience with marketing analytics tools (e.g., Google Analytics, CRM systems).
- Strong creative thinking and problem-solving abilities.
- An interest in, and passion for, the power and ability of education to make the world a better place.
Hours: 37.5 hours per week
Location: Based at Cumberland Lodge in Windsor Great Park. (Applicants should be aware that Cumberland Lodge is not easily accessible by public transport, therefore access to a car would be beneficial).
Benefits
Annual leave: 33 days including Bank Holidays. The charity is closed over the Christmas period which will be deducted from the leave allocation. Use of a company car for business-related trips.
Pension: Standard Life contributory pension (10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).
Additional benefits: Annualised hours working pattern. Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, includes access to a virtual GP service and mental health support.
How to apply
We seek to embody our vision of more peaceful, open, and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Please provide a covering letter to accompany your application
Interviews: Wednesday 21 and Thursday 22 August 2024, on-site at Cumberland Lodge
NO AGENCIES PLEASE
The client requests no contact from agencies or media sales.
Are you looking for an impactful role where you can lead marketing and communications initiatives across Asia Pacific and Latin America, helping to drive positive change in farm animal welfare? Join Compassion in World Farming International in our mission to transform the global food industry and make a lasting difference. As the Marketing and Communications Manager for Asia Pacific & Latin America at Compassion in World Farming, you'll lead strategic initiatives to help end the use of caged systems and promote sustainable farming.
About us:
Compassion in World Farming International was founded in 1967 in England by Peter Roberts, a British farmer who became concerned by the development of intensive factory farming. Over 50 years ago, Peter decided to make a difference and take a stand against this farming system. In his lifetime, Peter saw the demise of barren battery cages, veal crates and gestation crates in the UK, and in Europe achieved recognition that animals are sentient beings.
Compassion in World Farming is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to drive transformational change for animal welfare enabled by a reduction in the reliance on animals sourced foods and a shift towards regenerative farming. The Food Business team operates in Europe, the US, China and APAC LATAM, and more globally through the supply chains of our corporate partners.
About the role:
As our Marketing and Communications Manager, you’ll help build the strategic vision for helping to influence the global food industry. As part of this exciting position, you'll spearhead vibrant marketing and communications strategies across Asia Pacific and Latin America, championing the end of caged systems and promoting sustainable farming practices. Your responsibilities will include proactive and reactive PR, content management, event coordination, supplier oversight, and budget management. As our Marketing and Communications Manager (Asia Pacific & Latin America) you’ll collaborate closely with the Head of Food Business APAC LATAM and regional teams, ensuring transparency through regular reporting on achievements.
About you:
We're seeking an exceptional candidate for the role of Marketing and Communications Manager (Asia Pacific & Latin America), at CIWF, who brings with them a proven track record in developing impactful strategies, especially in digital and social media.
To succeed in the role of Marketing and Communications Manager (Asia Pacific & Latin America), you will need to have previous experience in demonstrating a proficiency in devising impactful strategies, particularly within the domains of digital and social media. You’ll have a proficiency in English, complemented by skills in languages such as Thai or Japanese, is not essential, but is advantageous. You’ll have to have strong interpersonal and communication skills, coupled with a sophisticated grasp of budget management and a genuine dedication to farm animal welfare. Previous skills and qualifications encompass an advanced degree or pertinent experience in PR, marketing, or communications.
Join us on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you:
• Enjoy an enhanced annual leave of 25 days per year, along with bank holidays *
• Free onsite parking at HQ
• Optional savings schemes * Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities
• Hybrid working model
• A defined Contribution Pension Scheme
Applications:
Cutoff date: 9th August 2024
1st Stage Interviews: W/C 19th August 2024
Please complete the online application form to upload your CV and a covering letter outlining how you meet the Person Specification detailed in the job description.
Please note that we reserve the right to commence interviews on a rolling programme.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
* dependant on role and location
To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
Location: HQ based (hybrid flexible working available with at least two days in office per week)
Job Type: Full-time, fixed term contract till 31st March 2025 (with possible contract extension, subject to additional funding)
Hours: 37 hours per week
Salary: £37,000-£42,000
You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Public Relations manager, PR Manager, Marketing Management etc
REF-215 557
Location: Wilson Carlile Centre, Sheffield
Salary: £38,897 per annum
Hours: 37.5 Hours per week (Full-Time)
Contract: Full Time, Open Ended
Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.
DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.
Church Army & The Role
For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland.
We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God’s love and be empowered to transform their communities.
We are an army of hope with good news to share. Igniting faith in Jesus; restoring life: physically, emotionally, spiritually.
In the role as a Digital Lead, you will play a pivotal role in enhancing our digital communications and presence. You will lead and manage digital projects, aligning them with Church Army’s mission and strategic goals.
Innovating and driving our digital strategy across various platforms you will be ensuring that we stay at the forefront of digital engagement enabling our fundraising efforts using the latest digital tools and methodologies.
You will be managing internal team members and external agency relationships to ensure effective delivery of digital projects aligning with Church Army’s mission and strategic objectives.
Main Responsibilities
- Oversee the Digital Project Manager and Social Media Officer, to enable effective delivery of digital projects and social media management.
- Manage Relationships with outsourced agencies including digital analysts, paid media and web developer roles to ensure cohesive digital strategies and execution.
- Develop and implement comprehensive digital strategies that grow new Church Army audiences.
- Collaborating with other teams and individuals in Church Army to integrate agile methodologies, ensure alignment of digital initiatives and using informed data to grow brand awareness and affinity.
- Being a pioneer for AI and oversee Church Army’s strategy and implementation of AI.
- Being a primary source of contact for outsourced digital agencies, ensuring clear communication and alignment with Church Army’s objectives.
- Oversee major digital projects such as website refreshes, working with internal and external agencies.
Knowledge, Skills & Experience
The successful candidate will have:
- Profound understanding of digital marketing strategies and digital content management.
- Familiarity with SEO, social media, content development, and email marketing.
- Knowledge of data analytics and its application to digital marketing effectiveness.
- A track record of successfully implementing innovative digital strategies that grow new audiences.
- Proven experience in leading digital teams and managing digital projects.
Benefits
Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.
WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.
LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.
Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.
Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.
Annual Leave: 25 days per annum plus bank holiday.
For more information on this role please refer to the job pack attached.
Closing Date: 12/08/24
Interviews: w/c 26/08/24
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides support to LGBTQ+ people who have experienced domestic abuse and are living in safe accommodation in the community. The goal is to help people prepare for independent living in their own tenancies. The Resettlement Worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Resettlement Worker then puts together a support plan and meets regularly with service users to provide support, challenge and encouragement as they make their journey.
Key Responsibilities
• To provide a high quality, flexible and responsive support service to LGBTQ+ people who have experienced domestic abuse, supporting them towards independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
• To assess the individual needs of each person and provide a bespoke support plan.
• To ensure that effective service user participation mechanisms are in place.
• To ensure a high level of customer care and practice at all times.
• To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
• To give holistic support to LGBTQ+ people accessing our domestic abuse resettlement service and to provide proactive support to these service users who are sometimes hard to engage.
• To meet face to face with service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
• To work with LGBTQ+ people to develop and review individual support plans and risk assessments.
• To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
• To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
• To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
• To assess individual service user’s suitability for independent accommodation.
• To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
• To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
• To ensure that all service users are provided with information about local services whilst in safe accommodation and during their move on.
• To ensure all service users are fully aware of their rights and responsibilities in their home.
• To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
• To work as part of a team in developing user participation.
• To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
• To devise innovative and creative ways of involving LGBTQ+ people in the running of the service with an independent approach.
• Supporting our service users to participate in group and peer support and to access online support mechanisms.
• Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals and training.
• To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its clients at all times.
• To work flexibly and outside of regular working hours as necessary.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of the post that may be required.
PERSON SPECIFICATION
Essential Experience
· Experience of working with homeless or vulnerable people, in a voluntary or paid employment setting.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness.
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing-related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple service users at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Have a look at the Job Description and Person Spec and send us your CV and a letter detailing how you meet the requirements and will do an excellent job for our service users. Don't hesitate to let us know what you'll need support with.
Please make sure your cover letter responds to all essential criteria in the Person Specification as this is how we will assess and shortlist.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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The client requests no contact from agencies or media sales.
We’re looking for an experienced individual to join our Philanthropy & Partnerships team as Prospect Research and Donor Development Manager. You will join us working 35 hours per week on a 9 month fixed term contract and in return you will receive a competitive salary of up to £46,581.14 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
This is an exciting role that will be responsible for leading our brand-new Philanthropy and Partnership’s Research and Engagement Team. This team is responsible for ensuring direct fundraisers are equipped to make compelling asks and steward donors. They cover prospect research, KPI and pipeline reporting, high value events, stewardship and engagement asset creation, and cross team operational support.
Responsibilities of our Prospect Research and Donor Development Manager:
As Prospect Research and Donor Development Manager you will be responsible for developing and managing Cats Protection’s prospect research and high value donor development programme, including pipeline development, portfolio management, supporter stewardship and proposition creation. A key focus of this role will be to identify funders, advise on their capacity to support the charity’s work and assist in the development of strategic corporate, major donor and foundation relationships that deliver agreed income targets and achieve the organisations ambition for Philanthropy & Partnerships income streams.
What we’re looking for:
- Significant experience of prospect identification and qualification
- Line management experience
- Experience of database management and using a fundraising CRM system
- Demonstrable knowledge of the UK philanthropy and partnerships landscape
- Knowledge of the range of prospecting and donor engagement tools available in the marketplace
What we can offer you:
- salary of up to £46,581.14 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 30th July 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Ambient Support
Director of Finance
Salary: Package of c£105k which includes a car allowance
Location: Woodford Green, Essex
Closing Date: 5th August 2024
Ambient Support is a registered UK charity with 30 years of experience in providing care and support services for older people, people with a mental health need and people with a learning disability. We are passionate about making a tangible difference in the lives of those we support and are committed to providing top-quality person-centred services regardless of an individual’s age, health, or disability.
The Director of Finance position will be a part of the Group Executive Team, and alongside the Chief Executive, will provide collective leadership, operational management, and help to shape and deliver our new organisational strategy and ambitious transformation agenda. The Director of Finance will play a crucial role in the strategic leadership and growth of the organisation, responsible for setting the financial direction, devising and overseeing efficient and accountable financial processes, and driving impactful change within the Finance directorate.
Key duties and responsibilities will include:
· Leading the development of the organisational financial strategy and ensuring the finance function supports the delivery of business plans, day-to-day finance, and budget management.
· Develop a modern and effective finance function, embedding new digitised processes and e-workflows to improve accuracy and efficiency.
· Collaborate with key Executive colleagues to develop effective costing and pricing models to support the organisation’s growth and development.
· Manage strategic financial risk for the organisation.
We are seeking a qualified and experienced executive-level accountant with strong finance skills and experience leading a finance function of comparable scale and complexity. As an ambitious and impactful organisation, we require a highly credible and engaged individual who can operate in a challenging social care environment and support the organisation during a period of transformation.
The ideal candidate will be a strategic leader with exceptional interpersonal skills and an empowering and collegiate leadership approach. You will display the emotional intelligence required to build and develop a high-performing team and have a commitment to our strategic objectives, values, and outcomes for our beneficiaries.
Equality, Diversity, and Inclusion are at the centre of how we collaborate with the people we support and our staff. We welcome applications from suitably qualified and eligible candidates regardless of age, disability, ethnicity, heritage, sexuality, gender, belief, and socio-economic background.
If you wish to have an informal discussion about the opportunity, please contact our retained advisors.
Deadline for applications: Applications will be reviewed on a rolling basis with a deadline for applications being 5th August 2024
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Data, Digital and Technology Team sets the heartbeat for Crisis’ core systems., equipping Crisis staff, members and volunteers with the modern technology toolkits that will help us end homelessness
About the role
As our IT Infrastructure Engineer, your technical expertise and problem-solving skills will ensure our systems operate smoothly. In recent years, we have made significant strides to advance our technology environment, with wide-scale cloud migration enabling a hybrid workforce. You will not only maintain our IT infrastructure but also proactively identify and deliver improvements across our networks, servers, hardware, and telephony. You will ensure industrial-strength identity, account, and endpoint management. Additionally, you will collaborate closely with the Service Delivery Team to achieve successful incident management and excellent service request outcomes.
You will see the impact of your work through site visits and engagement with staff and volunteers. This is an opportunity for you to use your skills to help us end homelessness while working in a flexible and supportive environment.
About you
If you love putting your brain to work on how to tackle systemic IT challenges, this is the role for you. We are looking for a highly organized engineer with experience in prioritization and working with a team to efficiently execute tasks. You will be an excellent communicator and work collaboratively with customers to design the best solutions together.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date : Sunday 4 August 2024 (at 23:59)
Interviews will be held on Wednesday 28, Thursday 29 and Friday 30 August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note: The deadline for applications is 5th August. Successful candidates will be interviewed on 8th August.
INTRODUCTION
An exciting vacancy has arisen in Islington Mind for an opportunity to work within the Islington Core community mental health multidisciplinary/multiagency team, that integrates services across Health, Social Care and the Voluntary & Community Sector.
This is a partnership project being delivered by Age UK Islington and Islington Mind with the Camden and Islington Trust. Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington Mind offer a range of structured and open access mental health interventions including peer led bespoke projects.
For more information you can visit Islington Mind's website.
Camden and Islington NHS Foundation Trust provides mental health and social care services, principally in the boroughs of Camden and Islington. The Islington Core Team has been developed based on the principles of the Community Mental Health Framework (CMHF). The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users and their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.
ABOUT THE ROLE:
We are looking for a key worker who can:
· Improve service user experience and outcomes
· Ensure people with mental health issues have improved access to mental health support
· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence
· Reduce health inequalities often faced by people with mental health issues
· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.
KEY SKILLS:
You will be able to build effective relationships with people affected by mental health issues, be flexible in your method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role in a test and learn approach to community mental health services.
ABOUT YOU:
You will have previous experience of working in similar role or related setting and in working in a person-centred way.
You will have responsibility for managing a caseload, triaging referrals, case work management, connecting people to specialist services or community services to promote independent healthy living.
The role involves working with people who present with complex needs so you will need good listening and communication skills.
You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed. For more information see the full job description and person specification.
TO APPLY:
Please follow the link to our website to download the application form.
Please complete the application form, stating how you meet the requirements for this position by addressing the Person Specification and send completed applications to Ossi Ron (email address provided on website).
This role is subject to an Enhanced DBS check with Adult and Child Barring.
Age UK Islington and Islington Mind recognise the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Caseworker specialising in Sexual Violence support to join the team in Lancashire. The role will be working out of one of our Lancashire hubs at Blackpool, Preston or Accrington, for 30 hours a week covering shifts Monday to Friday between 9am & 6:30pm working up to 6:30pm at lease two times per week. Initially office based, the role will have the opportunity to apply for hybrid working with up to two days based at home.
The successful candidate will make first contact with referrals to the service, and hold a caseload supporting sexual violence victims directly via telephone or remote means and in the community.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role offers help and support directly to victims and survivors of sexual violence, making the first contact with survivors to help them determine the best help and support for them, including on-going support from the role holder or referral on to our group-work or Independent Sexual Violence Advisors (ISVA's).
The role involves occasional travel across Lancashire, and supporting victims and survivors directly in the community.
The successful post holder will ensure victims and survivors are signposted or referred internally and externally to receive ongoing continuity of support, advocacy and impartial advice and information including reporting to the police, accessing Sexual Assault Referral Centre (SARC) services, and specialist support such as pre-trial therapy and sexual violence counselling and provide goal orientated continuity of support for cases not in the criminal justice system.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Salary per annum: £24,102 - £25,608
Salary per hour: £12.36 - £13.13
Location: Much Hadham or Bishops Stortford
We are seeking committed and caring individuals with a passion for improving the lives of children and young people and adults! It is a very exciting time to join St Elizabeth's, as our charity grows with our admissions increasing for 2024 onwards.
What can you offer me?
- Full time, part time or Bank hours available – between two or five shifts per week.
- Mixed pattern of early and late shifts (07:00/ 07:15 – 14:30/14:45 and 14:15 – 21:45).
- Rewarding opportunities to support children young people and adult with complex needs and Epilepsy to “live life to the full”.
- From 23 days’ annual leave plus bank holidays.
- Career pathway including registration onto a Level 3 in Residential Childcare or Level 2 in Health & Social Care (fully funded by St Elizabeth’s).
- Onsite training and assessment team delivering a variety of learning and development opportunities.
- 20% uplift on your salary for working overtime on a Saturday & Sunday.
- If you drive and are willing to support our service users to access the community, you could be eligible for a monetary voucher towards your Christmas shopping!
- For those that don’t drive or have access to a car, we offer subsidised staff transport service from Bishops Stortford, Harlow, Sawbridgeworth and Stansted Abbotts that runs in line with our shift patterns.
- Eligible for Blue Light card and other health and leisure discounts.
- Free onsite parking and subsidised canteen.
What will I be doing?
- Daily care and living support, including personal care.
- Promoting independence and learning in line with wellbeing.
- Encouraging fun leisure and social activities ensuring our service users are able to access the wider community.
- Ensuring a safe, secure and clean home environment.
- Food preparation and cooking meals.
- Administering medication (full training provided).
What are we looking for?
We are looking for individuals that are deeply passionate about supporting children, young people and adults to ensure they achieve their aspirations and forge brighter futures. Ideally, you will have some previous experience of working in care or education, but if you can commit to being dedicated, patient and adaptable with excellent communication skills, then you are exactly the person we need!
Calling all drivers! If you drive, we would especially love to hear from you. Our motto is to ‘Live Life to the Full’ and although St Elizabeth’s provides unique and tailored experiences to the people we support, we want to ensure our clients and learners can access every opportunity available to them within the local community and beyond to gain valued life experiences and continuously improve on their journey to independence.
If any of the above sounds like you, then come and join the St. Elizabeth’s community!
How do I apply?
Please complete an application form and upload an up-to-date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route, and so drivers are desirable. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience. Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply quickly. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline.
Equality, Diversity & Inclusion
At St Elizabeth’s we aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. Additionally, we are an equal opportunities employer welcoming all applications from across the community; every addition to our centre is a valued one. Therefore, if you require any reasonable adjustments at application or interview stage, please do not hesitate to contact us as soon as possible.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. Successful applicants will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
#IND001
REF-215 806
Case Manager
We have an exciting opportunity for a Case Manager to join the team in Suffolk, working 16 hours a week on a fixed term contract until September 2025.
Do you want to make a difference every day?
Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Suffolk, as a Case Manager you will be:
Providing a high quality, end-to-end support service to the most vulnerable victims of complex crimes. To act as the single point of contact for victims through the criminal justice and recovery process, delivering support and interventions where required, acting as an advocate on behalf of the victim and coordinating the support services required by external agencies
You will need:
- Experience of delivering high quality services to vulnerable victims of crime.
- A good knowledge of the Criminal Justice System.
- Experience of Multi-agency working.
- Good IT skills and experience of using case management systems.
- Good knowledge and understanding of safeguarding issues and the relevant policies.
- Strong communication and listening skills with an ability to communicate effectively.
- Ability to prioritise, plan and manage time effectively.
- Experience of delivering a service and working with victim's/service users.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.