Charity jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role
We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions.
Over the past 12 months we have worked to reorganise how our Home and Settle team works. We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. The Discharge and Settle Worker role is key to this new model of delivery.
The postholder will be working in the community and in patients homes to help them settle back into life and to connect with the support and services that will help them avoid another hospital visit as far as possible. Maintaining good relationships with the rest of Age UK East London’s Home and Settle team and will ensure the smooth running of the service and the best possible outcomes for patients.
This is an exciting time to join us as we build on our past learning and successes and increase the extent to which we integrate our services. Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities.
Job description
Job Purpose
The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
- Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment.
- Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home.
- Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
- Help maximise service user independence by adopting an enabling approach.
- Develop a listening and caring relationship with the service user and their families/carers.
- Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc.
- Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan.
- Accompany service user outside the home e.g. hospital/GP appointments etc.
- Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc.
- Ensure services provided by AUKEL in the community are safe and person centred.
- Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
- Work within AUKEL’s expectations of professional boundaries and confidentiality.
- Provide cover in the case of sickness and annual leave periods of colleagues.
- Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system.
- Meet with volunteers to provide support and guidance.
- Work with a range of professionals including:
- Supporting health and social care professionals with patient discharge
- Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge.
Administration
- Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App).
- Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures.
- Ensure service user comment sheets are completed.
- Support the return of Customer Comment sheets and general feedback in respect of your own service users.
Quality
- Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles.
- Deliver all work in line with AUKEL quality mark standards.
- Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2.
- Complete essential training as required by AUKEL to provide safe services.
Liaison
- Work in collaboration with other agencies providing support within the customer's home.
- Work under the direction of the service manager and project officers.
- Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services.
General
- Meet regularly with your line manager for support, supervision, and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Complete any training which is required to fulfil the role.
- Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
- Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
- The post holder report to the Manager.
- Close working with NHS health & social care professionals.
- Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
- Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc.
Person Specification
Experience
Essential
- Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.
Desirable
- Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
- Experience of working collaboratively with external partners.
Knowledge & Understanding
Essential
- Understanding and commitment to empowering individuals to reach their full potential.
- Understanding the principles of confidentiality in practice.
- Understanding of safeguarding and when to raise a concern.
- Understanding of stigma and discrimination, and the impact this has on people’s lives.
Desirable
- Knowledge of local services available to adults and their carers
- Understanding of hospital discharge procedures.
Skills/Attributes
Essential
- Excellent interpersonal skills
- Good English verbal and written communication skills
- Good planning and organisational skills.
- Ability to work independently and as part of a team
- Ability to prioritise and manage time and resources in a competent manner
- IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Desirable
- Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
- Able to use Charity Log (CRM used by AUKEL). Training will be provided as necessary.
- Ability to drive with use of own vehicle (mileage and essential car users will be paid).
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs.
- The role is required travel across East London
Employment Details
Hours available
We have different roles available between 16 and 35 per week.
Location
The post holders will be mostly based
- Either within the London boroughs of Tower Hamlets and Hackney including the Royal London and Homerton Hospitals
- Or within the London boroughs of Newham and Waltham Forest including the Newham and Whipps Cross Hospitals
The client requests no contact from agencies or media sales.
The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.
This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.
The role:
- Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
- Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
- Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
- Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
- Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
- Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
- Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process.
The organisation:
Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.
Essential criteria:
- Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
- Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
- Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
- Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
- Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
- Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
- Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
- Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.
The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5th May with first stage interviews taking place on the 15th May.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Competitive Salary + Meaningful Impact
Make Every Event Count – Fundraise with Purpose!
Are you a creative, passionate, and driven fundraiser who thrives on bringing people together for a great cause? Do you want to use your event-planning skills to make a real difference to local families?
At Beaumond House Hospice, we are looking for an Community & Events Fundraiser to turn inspiration into action! You’ll be at the heart of our fundraising efforts, organising exciting events ensuring we can continue to provide exceptional care for those who need us most.
What You’ll Be Doing:
✅ Planning and delivering inspiring fundraising events – such as our much-loved Dragon Boat Festival!
✅ Building relationships supporters to grow our fundraising network.
✅ Thinking outside the box to develop fresh ideas that increase income.
✅ Making a real impact – every pound raised helps provide compassionate hospice care.
What We’re Looking For:
✅ A natural communicator who loves engaging with people.
✅ Experience in event planning and/or community fundraising.
✅A results-driven mindset with the creativity to make each event bigger and better.
✅Passion for our cause and a desire to make a difference.
Why Join Us?
✅Purpose with Passion: Be part of a team that changes lives every day.
✅Creative Freedom: Bring your ideas to life and shape our fundraising future.
✅Career Growth: Access to training and development opportunities.
✅ Supportive Environment: Work in a close-knit, community-focused hospice.
Be part of something special. Be part of Beaumond House.
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.
Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.
Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).
• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
This roles covers Thames Valley and the surrounding area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
This is an exciting opportunity to join Poppyscotland/RBL, to help deliver a new Scotland wide service offering debt and money advice to Scotland’s Armed Forces community.
As a Benefits, Debt and Money Adviser you will provide expert guidance to those facing financial difficulties. Through face-to-face, telephone, and email interactions, you’ll offer tailored advice on legal rights, debt solutions, and benefits entitlements.
What You’ll Do:
- Provide specialist debt casework, ensuring compliance with FCA regulations.
- Conduct benefit calculations and maximise income opportunities (full training provided).
- Advocate for clients by drafting letters, gathering medical evidence, and researching case law.
- Maintain accurate case records for continuity, reporting, and analysis.
- Build strong relationships with MOD, DWP, NHS, local authorities, and service charities.
- Stay up to date with changes in debt and social security legislation.
- Deliver a holistic, person-centred service, ensuring coordinated support.
- Manage referrals and caseloads to provide timely assistance.
Poppyscotland offers a holistic Benefits & Debt advice service, with the expectation that the successful candidate will develop knowledge, skills & experience in welfare benefits (full training and supervision provided) to be able to support clients in challenging social security benefit decisions via the appeals process.
The role is homebased with occasional travel required throughout Scotland. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in Edinburgh, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses.
Living within Scotland area is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced PVG check.
What We’re Looking For:
- Experience in debt advice and FCA compliance.
- Knowledge of welfare benefits and benefit calculations.
- Ability to manage your own caseload.
- Proficiency in Microsoft Office and case management systems.
- Money Advice Practice Certificate (or equivalent) or debt advice experience.
Why join us?
Our self-funded service operates without external constraints, ensuring long-term support. The service is not target driven and instead takes a holistic approach, working alongside other teams to address wider issues like homelessness and complex needs. We have access to grants to assist with priority debts and other essential items.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
Poppyscotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Heart Research UK is a leading non-profit organisation dedicated to stopping people dying from heart diseases. The Health Promotion & Education team enhance the heart health of the UK population through innovative health improvement programs.
The Healthy Heart Coach will deliver health checks, provide tailored heart health lifestyle advice, and conduct heart health coaching sessions within community, workplace and event settings. The coach will also be responsible for ensuring accurate data capture, maintaining and replenishing stock for events, assisting in the development of engaging health promotion resources and future delivery of health education workshops and exercise sessions.
This role is hybrid to our Leeds office but is primarily remote with travel across the UK to health check locations. We require the participant to be able to commute to the Leeds office to ensure stock replenishment and collection of the health check stock for events. This role requires travel across the UK, including overnight stays (2 per month average).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an analytical, detail-oriented professional to join our senior management team as Finance and Operations Manager. You’ll ensure the smooth operation of our financial and legal aid reporting processes and manage office contracts across our three locations.
Salary: £38,700 per annum, plus 4% pension contributions
Reports to: CEO, Trustees, Finance Board of Trustees, and SMT
Term: Permanent, Full-time (35 hours per week)
Based at: SWLLC’s Croydon Office / Hybrid working available
For more details, please see our application pack.
To apply, send us your CV and covering letter (no more than two pages of A4), clearly outlining how you meet the person specifications and why you would like to join South West London Law Centres.
Applications without a covering letter will not be considered.
Closing date: 5 pm on 02/05/2025
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Caseworker to join the Stalking service which is part of our Affected by Crime (ABC) team in Humberside, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
As a Stalking Caseworker you will:
- Manage your own caseload of service users which will include safety planning, risk and need assessing and completing an action plan with the service user
- Complete in depth needs assessments to complete actions such as advocating with the police or other criminal justice agencies, voluntary sector or statutory sector services
- Signpost or refer service users to other services and may signpost to online tools and resources
- Work with the service manager to upskill external colleagues, promote the service and raise awareness about the service and about stalking more generally
You will need:
- To be a confident and empathic caseworker who can professionally challenge and promote the best outcomes for service users
- Experience of casework, supporting others and assessing needs and risk
- Experience of safeguarding people, maintaining a confidential service and working with sensitive data
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 37.5 hours a week.
Do you want to make a difference every day?
Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs. As the Wiltshire Team Leader you will:
- Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
- Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
- Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services
You will need:
- An understanding of the Criminal justice system and the impact of crime on victims and witnesses
- An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
- A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
- Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
From Amnesty International to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionise campaigning and fundraising in the NGO sector. We help progressive organisations build digital mobilisation programmes and, as a Senior Digital Strategist, you will work with organisations to help them use a digital mobilisation model to drive real-world change.
You will be at the heart of our digital campaigns and fundraising work, managing projects and planning impactful strategies to help our progressive partners hit their goals. You’ll even have the opportunity to work on proposals and pitches for new projects, steering how we adapt to client briefs and our bigger picture organisational strategy. If you’re passionate about making the world a better place, have 4+ years in digital marketing, are well organised with good attention to detail and enjoy working in a fast-paced environment, this job is for you.
This is a fixed-term maternity cover contract, expected to last up to 12 months, with the freedom to work both in our London office and remotely anywhere in the UK. You also have the opportunity to work abroad for up to 3 months in the year, as long as you can be online for the required core hours outlined below. Forward Action works a four day week, with all team members not working on Friday.
Forward Action is employee-owned, meaning that all employees co-own the organisation, taking responsibility for making our organisation as great as it can be, and share a portion of the profits each year. This role would receive a pro-rata share of the employee bonus for the length of employment.
We are committed to making sure Forward Action is an inclusive, diverse and anti-oppressive organisation. We especially encourage people from the global majority, or from underserved communities on the basis of race, ethnicity, class, educational background, gender identity, sexuality, disability and age to apply. We know it’s not possible for any applicant to have all of the skills outlined below. Don’t worry, we would still love to see an application from you if you hit most of the criteria!
Applications close at 23:59 on Sunday 4 May.
What you’ll do as part of our team
Strategy + planning
- Develop strategies for the projects on which you lead, working with the Digital Strategy Manager as needed to ensure we are always delivering strategic excellence
- Schedule and attend planning and project review meetings with clients
- Take part in workshops to generate ideas for tactics that help our clients hit their goals
Project management
- Manage projects from conception through to build, coordinating work from both our creative and tech teams
- Being the key point of contact for our partners on specific project strands
- Ensuring all projects you manage are delivered on time and to scope
- Coordinating with freelancers as required
- Building partner relationships
- Ongoing management of live partnerships, ensuring we’re always exceeding expectations and are tuned into different partner needs
- Building excellent rapport whilst delivering projects within agreed scopes and in a timely manner
Reporting + data analysis
- Analyse performance and test data, and provide strategic recommendations based on your insights
- Ads setup + management
- Build digital ads on a variety of platforms for our partners, ensuring an effective targeting strategy
- Ensure we are always optimising ad spend and suggesting changes in approach in line with results
Builds
- Working from templates to set up landing pages on a range of platforms
- Coordinating with the tech team to manage more complicated tech builds
- Building emails as required by partners
- Winning new business
- Work with the partnerships team to produce compelling proposals and win new business, as required.
- Assisting the Digital Strategy Manager in planning and scoping the time it takes your team to deliver certain tasks and use this to accurately quote the costs of projects
- Contribute to the wider team
- Actively participate in all-team meetings and internal knowledge sharing channels, contributing ideas and adding insights
- Play an active role in supporting our team culture
Commitment to anti-oppression practice
- Actively participate in Forward Action’s Justice, Equity, Diversity and Inclusion (JEDI) action plan
- Ensure that inclusion and anti-oppression are at the heart of your work internally and externally
Essential criteria
- 4+ years’ experience working in digital marketing, with proven experience of developing strategies and campaigns that deliver results against goals
- Strong written and verbal communication skills with experience of managing multiple stakeholders and building strong working relationships across functions
- Being comfortable working in a remote-first, fast-paced environment
- Experience of using digital platforms to build and send mass emails, and comfortable managing email lists
- Experience of managing ads in Meta, and proven ability to interpret the data to optimise against goals
- Excellent organisation and attention-to-detail with ability to juggle multiple priorities and keep to tight deadlines
- Experience of managing projects, ensuring they are delivered on time and to scope
- Dedication to helping build a fairer, more progressive society
- Fluency in spoken and written English
- The ability to learn quickly. We don’t expect you to know or have done everything when you start - but if you don’t have this, we’ll be looking for evidence that you can pick up new skills and knowledge quickly, then run with them.
Desirable criteria
- Experience in the charity and/or non-profit sector
- Knowledge of how to plan and deliver a fair A/B experiment
- Experience of working with Engaging Networks and Mailchimp, and/or other CRMs and email software
- Experience in running TikTok, and Search ads
Salary and benefits package
Starting salary: £37,620 (outside of London, with a £3k annual travel bursary)/£42,135 (inside London)
Holiday: 25 days/year (pro rata to 20 days per year due to the 4 day week), plus bank holidays and the week between Christmas and New Year.
Benefits:
Four-day week – Forward Action works Monday - Thursday
Flexible working hours – our standard working day is 7.5 hours, with core hours of 9.30am–4.30pm. You can choose when to work the remaining hour around these, by either starting earlier or finishing later.
Work where you're happiest – work remotely or from our Hackney office – whatever suits you best. There’s no return-to-office requirement.
Employee Ownership – co-own the organisation with your colleagues, shape the organisation and share a portion of the profits, pro-rated for the length of employment
Climate Perks – two additional holiday days per year if you travel by land or sea
Employee Assistance Programme – in-person, phone and online counselling (six sessions per issue), legal and debt advice, bereavement and medical support, and online CBT resources.
3% employer pension contribution
Extensive progressive policies, such as our Period Policy
How to apply
To apply for this job, please complete the form when you apply
To ensure our hiring process is as fair as possible, we run an anonymised application procedure. So please remove your name and contact information from your CV before uploading it, and only enter these details in the online form.
To apply, you will need to include:
your CV (with name and contact details removed)
up to 250 words explaining how you’re suited to the role and why you want this job
Application deadline: 23:59 Sunday 4 May.
Shortlisted candidates will be asked to complete a written online task from home - this can be any time that works for you between 9-12 May. Based on the tasks, a small number of candidates will be asked to attend an interview via a video call during the week commencing 19 May.
If you would like to schedule an informal chat about the role, or you have any questions, you can contact our team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting career opportunity for an individual who is keen to use their skills and knowledge to make a positive impact and advance the understanding of weather and climate in society through informal education. In this role at the Royal Meteorological Society, you will have ownership of the Science Engagement programme of work, supporting the development of new partnership opportunities in line with the Society’s business development goals, and use your scientific knowledge to advise and develop engaging content for various RMetS activities and stakeholders. Reporting to the Head of Publishing and Scientific Engagement you will also guide the Society’s work with various industry sectors.
Roles and Responsibilities:
- Ownership of Science Engagement programme of work, strategy, budget and committee.
- Proactively support the development of new partnership opportunities by identifying key weather and climate topics, potential partners and experts, and managing projects and partnership relationships.
- Oversee, facilitate and project manage (including course development) all RMetS Climate Communication Training opportunities.
- Oversight and Line Management of part-time Science Engagement Fellows and their associated Special Interest Groups.
- Work with the Events Committee to review scientific programme content and support programme development; Sit on the Annual Conference committee and National Climate Impacts Meeting committee.
- Work in collaboration with membership, education, communications, events and publishing colleagues to support a well-sustained weather and climate content pipeline across all audience types.
- Support the Society’s ongoing initiative to have a greater representation in the climate science community through various membership, publication and outreach initiatives.
Required Skills and Competencies
The required skills and competencies that the Society view as important for this role are:
Essential
- PhD and University degree within a scientific field relevant to the Society’s remit.
- Extensive knowledge across a variety of areas of meteorology, and evidence of involvement in activities to ensure ongoing current knowledge across diverse areas of weather and climate.
- Excellent written and verbal communication skills, experience in communicating scientific information to different audiences (ie scientific and social science community, general public, or policy makers), and an interest in visual communication.
- Friendly and open-minded, with strong interpersonal skills and the ability to work well in a small team.
- Excellent organisational skills including the ability to manage time effectively, balance multiple projects with strong attention to detail.
- Ability to think creatively, be innovative and embrace new ideas and ways of working.
Desired
- Experience managing and delivering thought leadership projects with external stakeholders.
- Demonstrated expertise in strategic planning, including the ability to develop, implement, and evaluate long-term goals and initiatives to drive organizational success.
- Experience in developing and delivering training to a variety of audiences.
- Line management experience.
Recruitment information and timetable
- The deadline for applications is Sunday 4th May 2025.
- To apply please click the link and apply through CharityJobs, with a full CV and detailed cover letter explaining how you meet the essential criteria for this role.
- The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.
- We are particularly committed to the employment and career development of disabled people. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role they have applied for and we will proactively consider all reasonable adjustments to facilitate employment with us. If you wish to apply under this scheme, please indicate this in your covering letter.
The client requests no contact from agencies or media sales.
Sitting within the Supporter Led Fundraising (SLF) department, the Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing over £3.5m income from individuals and groups fundraising through mass participation events including The London Marathon, International Marathons, The Great North Run, Threshold Events and more!
As one of two Sporting Event Managers, you will join a busy and successful team of 10 responsible for the delivery and optimisation of our events portfolio. We are looking for an exceptional individual, who will lead on the planning, project management and delivery of ARUK’s flagship third-party events, including London Landmarks, Own Place in Event Fundraising and challenge events.
This is a line management role, currently responsible for 4 direct reports and the strategic oversight of the events they manage. You will work closely with the other Sporting Event Manager to ensure consistency with supporter stewardship, manage budgets and support in financial planning, review team capacity and identify and manage priorities throughout the event calendar year, ensuring efficiency and a first-class supporter experience, with an overall goal of maximising income for dementia research.
You will be an integral part of the SLF Managers Team, helping drive our ambitious organisation growth and ultimately helping us find a cure. The role is managed by the Head of Sporting Events & Volunteering (HoSV).
Main duties and responsibilities of the role:
Line Management
· Line management of the high performing 2x Sporting Events Officers and 2x Sporting Events Executives; inspiring and driving their success to ensure they remain highly motivated in their roles, achieve their targets and play a key part in the performance of the wider Sporting Events Team, and Alzheimer’s Research UK.
· Monitor, review, and empower direct reports to ensure effective communication across the wider team and with key stakeholders e.g. volunteering, RFO’s and wider SLF.
· Support your direct line reports in their development, helping them to spot opportunities for growth.
Monitoring and Reporting
· Manage the Sporting team’s income and expenditure budget, including monthly reporting, and supporting HoSV with monthly reforecasts, and annual budget and operational plan setting.
· Review participation and income against event targets to track impact, ROI and cost income ratio and report back to HoSV regularly.
· Ensure the fundraising CRM (salesforce) is being used effectively to facilitate accurate supporter stewardship and financial reporting.
· Use data insights and trends to support the HoSV in budgeting, forecasting and event portfolio reviews.
· Continue to review and be willing to change Sporting Event Team processes and contribute to wider organisational process changes where necessary.
· Support the embedding of our CRM system: Salesforce, including writing processes and ensuring CRM best practice across the team.
Relationship Management
· Build and maintain excellent working relationships with our third-party event providers and identify new opportunities and ensure all avenues are being optimised for ARUK.
· Identify and steward alongside the Regional Fundraising Officers’ high-value supporters to ensure we are spotting opportunities beyond their current event.
· Work collaboratively within SLF, to ensure all fundraising opportunities are shared and communicated and resources are available.
· Work closely with the Marketing & Engagement Team to brief in marketing requirements, share trends, learnings, and results to optimise future activities.
· Work closely with managers from SLF Departments and work together as a management team to support on the strategic direction of ARUK, as well as deliver any tactical projects.
· Support and consult with any cross functional teams to deliver our third-party events portfolio.
Strategy & Operational Planning
· Work in consultation with the HoSV to develop the sporting events strategy and annual tactical plan for ARUK to continue to build income in this area.
· Work with HoSV to further develop our events strategy for 2026 onwards.
· Stay abreast of sector sporting events activity to ensure effective positioning and marketing of events.
Stewardship and Supporter experience:
· Plan and deliver an excellent communications journey for sporting event participants including exploring new technologies and how we can talk to our supporters in the way most effective and relevant to them- whether that be email, phone, face to face or SMS. Whilst also ensuring it aligns with wider stewardship goals with the charity and future cross-sell asks.
· Attend third-party events and oversee appropriate staff and volunteer representation to give the maximum brand presence and give the supporters the best possible event day experience e.g. Cambridge Half, London Marathon, London Landmarks, Great North Run and any other events where we need staff.
· Work with the wider SLF team to share best practise, ‘surprise and delight’ success and re-engagement activity to help drive long-term loyalty.
· Work with Regional Fundraising Officers, Philanthropy and Corporate Partnerships teams to pass over warm and relevant supporters at the best points in their individual stewardship journeys.
· Work alongside Data and Insights Teams to understand the potential lifetime value of our sporting events participants and ensure opportunities are developed for supporters to hold a long-term fundraising relationship with ARUK.
What we are looking for:
· Experience of delivering mass participation fundraising, in particular managing high-profile/ large third-party event partnerships
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Line Management experience.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal and external stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis and financial aptitude.
· Flexibility to work unsociable hours and willingness to travel.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
HIV Peer Support Worker
About Trade
Trade Sexual Health (Trade for short) is a small health and wellbeing charity based in Leicester. We currently have seven staff and more than 40 volunteers.
Trade began as a grassroots gay community response to HIV in Leicester in the late 1980s. Throughout the 1990s, Trade worked in creative ways to spread information about sexual health and HIV prevention to gay, bisexual and other men who have sex with men in the city (GBMSM).
Trade has been a registered charity since 2000. Over the last 25 years, the core of our work has been focused on improving the sexual health of gay and bisexual men across Leicester, Leicestershire, and Rutland. We have always taken a holistic approach to understanding and addressing the range of issues that might impact on gay and bisexual men’s capacity to look after their sexual health. As a result, we started a counselling service – Approach Counselling – to support community members to improve their mental wellbeing. We now draw on this experience to tackle wider health inequalities in relation to sexual health and HIV, and to provide peer support for anyone living with HIV in the areas where we work. For a small charity, Trade has always ‘punched above its weight’ and we have a national profile for the innovative sexual health work we do.
We currently hold contracts to deliver sexual health promotion and HIV prevention outreach in the City of Leicester, Leicestershire and Rutland to LGBTQ+ people, asylum-seekers, and a range of racialised communities that experience significant inequalities in relation to their sexual health.
We have a history of providing peer support to people living with HIV and this is now becoming a growing strand of our work. In addition to the HIV Peer Support contract in Northamptonshire (which this post relates to), we expect to be delivering enhanced HIV peer support across Leicester, Leicestershire and Rutland.
The primary purpose of this role is to deliver first line peer support to people living with HIV, of all genders and backgrounds, in Northamptonshire. The postholder will spend most of their working week embedded within the HIV clinics in Northampton and Kettering. They will ensure that people who have been recently diagnosed, or are struggling with their diagnosis, and those re-engaging with their HIV care feel supported and have the information they need to live well and thrive with HIV.
The postholder will be responsible for:
· Working as part of a multi-disciplinary team (MDT), bringing their own knowledge and experience to that work.
· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV
· Help recruit new volunteers and ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer.
· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.
· Develop a catalogue of services, groups and support in the area where people can be signposted to for further wellbeing support either in addition to or instead of peer mentoring.
· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression.
Job Activities
The post-holder will:
· Normally spend at least one day a week in the HIV clinic at Kettering General Hospital and one day at Northampton General Hospital. Some travel to other sites may be required.
· Work as part of a multi-disciplinary team (MDT) including nursing staff, doctors, clinical psychologists, and pharmacists within the HIV clinics, bringing their own knowledge and experience to that work.
· Triage new patients requiring peer support to understand what specific issues they are facing and the support they need.
· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV. The volunteer peer mentors will be trained and managed by our partner organisation, Northamptonshire Carers, but the postholder will help recruit new volunteers in clinic, ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer, and help manage booking appointments between mentors and mentees.
· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.
· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression.
· Refer/signpost people into specialist services such as mental health services, drug and alcohol services, and services offering advice on housing, benefits and immigration issues.
· Support the eight standards listed in the British HIV Association Standards of Care for people living with HIV.
· Follow the National Standards in HIV Peer Support guidance and its four standards.
· Contribute to the development of innovative ways of delivering HIV peer support appropriate to the local context.
· Keep accurate, confidential and secure records of all peer support referrals and interactions.
· Contribute to the compilation of quarterly monitoring reports about our performance for the Integrated Care Board commissioning team for Northamptonshire.
· Develop and maintain professional working relationships with partners
· Represent Trade in a professional manner at relevant forums and meetings
Accountability / Reports:
The post-holder will report to the Chief Executive Officer
Peer staff supervision for project specific needs.
All positions are monitored by the Trade Board of Trustees and will be responsible to this Committee.
Duties and responsibilities must always be undertaken with due regard to the values and service principles of the organisation and in accordance with Trade Policies and Procedures, as well as all other policies and procedures by which Trade is contractually bound.
General Working Skills, Competencies and Conditions. What follows in this section will be applicable to all staff as per the requirements of specific roles.
Competencies and Skills
· competent in using computer-based software for word processing, data management (e.g. Excel) and social media literacy
· ability to work in a variety of venues throughout Northamptonshire in line with service requirements
· hold a full driving license (preferred, but not necessary)
· effective, independent decision making is necessary to signpost clients to other services if query is outside the remit of the post or the services which Trade provides
· ensure professional boundaries are always maintained
· dealing with clients’ fears and distresses
Working Conditions
· work will take place within a hospital or clinic setting at an integrated HIV and sexual health clinic
The post-holder will:
· attend team meetings and staff training days
· attend key events (as part of working hours) during the year including: World AIDS Day, and National HIV testing week
· contribute to professional working relationships and engage effectively with other partners to promote Trade services
· ensure that all premises are safe and secure for staff, volunteers, and service users
· share in domestic tasks with other staff members and volunteers
· undertake any other duties which may be reasonably required by the Trade Board of Trustees
Disclosure and Barring Service (DBS) : Enhanced DBS disclosures will be requested on appointment.
Person Specification
This person specification serves as the selection criteria for the post. The more of the criteria that you demonstrate you can meet in your application, the greater the likelihood of you being invited to interview. In answering the questions on the application form, explain how you meet these criteria.
Experience:
Lived experience of HIV and an understanding of the impact of receiving a new diagnosis Essential: will be assessed through application form and or Interview
Experience of supporting people in vulnerable circumstances, or from marginalised communities, particularly people living with HIV or other long-term health conditions Desirable: will be assessed through application form and or Interview
Experience of working collaboratively with multiple teams or organisations (including NHS services, charities and other support organisations) Essential: will be assessed through application form and or Interview
Skills:
Ability to communicate effectively and appropriately with a wide range of people and organisations Essential: will be assessed through application form and or Interview
Ability to work independently, using your own initiative Essential: will be assessed through Interview
Strong mentorship skills to support and motivate individuals Desirable: will be assessed through application form and or Interview
Excellent organisational and time management skills to manage multiple priorities, including appointments, supporting people access the service, and reporting Essential: will be assessed through application form and or Interview
Ability to deliver and develop a comprehensive peer mentoring scheme, understanding the importance of person-centred care and support Essential: will be assessed through application form and or Interview
Knowledge and understanding:
Knowledge of HIV, its impact on individuals, and the specific support needs of people living with HIV Essential: will be assessed through application form and or Interview
Knowledge of the benefits of providing peer support to and with people with long-term health conditions Essential: will be assessed through application form and or Interview
Familiarity with safeguarding policies and practices, particularly in health and support services Desirable: will be assessed through application form
Understanding of the benefits and challenges of volunteering (as a peer mentor) Essential: will be assessed through application form and or Interview
Personal attributes and approach:
A commitment to improving your own knowledge and skills Essential: will be assessed through application form and or Interview
A commitment to Trade’s mission, vision, and values Essential: will be assessed through application form and or Interview
A commitment to equality, diversity and inclusion when working with patients, volunteers, and the wider organisational/project team Essential: will be assessed through application form and or Interview
A commitment to providing development support to team members (including volunteers) and to ensuring that colleagues understand your priorities and work streams Essential: will be assessed through application form and or Interview
We plan to hold interviews on 13/14th May 2025
Trade provides high quality, health and wellbeing services to the LGBTQ+ community and people living with HIV (PLHIV)


The client requests no contact from agencies or media sales.
About the role
Are you an innovative communicator, energised by the opportunity to work in the heart of Westminster on the big political challenges of our time? If you bring compelling storytelling skills, excellent media networks and a creative, entrepreneurial approach, we would love to hear from you.
At a time when political, social and economic challenges are growing in the UK and abroad, the stories Demos is here to tell – of the power of democracy, citizen voice and radical new approaches to technology, public services and the economy – have never been more important. This is a career-defining opportunity to play a key role in shaping the voice of one of the UK’s most dynamic and influential think tanks, as we enter an exciting new phase of growth.
You will report to the Director of Policy and Impact, and will be responsible for designing and delivering a compelling communications strategy to grow Demos’ profile, reach and external impact. You will be excited by the opportunity to work on some of the most pressing and complex policy challenges, such as national renewal, growth and mission-led government, ensuring Demos’ voice is heard by the audiences that matter most to us, including MPs, journalists, civil society organisations, and industry.
Line managing our Content and Production Officer to provide high-quality design and content production support across our project work, you will be experienced working across media, socials and in-house channels (e.g. newsletters) to create and respond to opportunities for impact. A skilled storyteller, you will write, edit, coordinate and publish content across multiple channels, ensuring consistent, distinctive tone of voice and strong and clear narrative in the crowded communications spaces we work in.
You will bring keen understanding of the power of brand, including visual identity, to drive impact, and will be confident using data and analytics to inform and improve our communications strategy.
What we offer
- Generous leave entitlement: 27 days + Bank holidays + 3 additional days off between Christmas and New Year
- Enhanced pension contribution: 6%
- Enhanced sick pay
- Enhanced parental leave
- A forward-thinking, supportive and collaborative team
At Demos we centre staff wellbeing as a key priority; we will make every effort to ensure staff feel happy, healthy and valued as part of our integral team.
DIEJ at Demos
At Demos, we recognise, celebrate and promote the positive contributions that are made by diverse groups. We exist to proactively tackle social and economic exclusion and engaging with and promoting the voices of people whose voices may not otherwise be heard is core to our work. We believe that this should be reflected in our team and we strongly encourage applications from people from minority ethnic communities, people with disabilities, or others with lived experience of disadvantage. We expect all members of our team to recognise and value differences and the unique contributions that people make to the way we conduct our work and develop our insights, and encourage people to bring their diverse perspectives and backgrounds into their work on a day-to-day basis. We have flexible working policies and would be happy to discuss flexible working requirements with any candidates. Read our full DIEJ policy on our website.