Charity Jobs
Senior Finance Business Partner required for an international development charity who are actively supporting those affected by conflict. This charity supplies aid and medical support to displaced people in war torn countries. As Senior Finance Business Partner, you will be leading the financial reporting of the countries which will enable critical financial decision making that will impact the lives of people at their most vulnerable.
The Senior Finance Business Partner will lead the budgeting and forecasting process, closely partner budget holders in fundraising, as well as the overseas country offices. They will develop budgets, ensure full cost recovery as well as analyse fundraising investment proposals and maximising grant opportunities from institutional donors.
We are looking for a solutions focused Senior Finance Business Partner who will be able to support budget holders at a senior level. Being a formally qualified accountant with experience gained in a Charity setting is essential, (ideally, international development), who is able to work at pace in a continually changing environment.
As this is a new role, this is a really exciting opportunity to make this role your own, from systems enhancements, to re-engineering processes, its an ideal chance to bring your skills and experience to mould the role as you see fit. As the organisation grows, so will the team so this role also represents a great opportunity to progress your career.
Hybrid working pattern - 2 days in the central London office required per week.
International Operations Manager
We are looking for a skilled and proactive International Operations Manager to support the operational needs of the International Mission Department.
This is a hybrid, flexible working role.
Position: Fundraising and Supporter Relations Officer
Location: Swindon/hybrid
Hours: Full-time
Salary: £32,000 to £34,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 1 December 2024
Interviews: 10 December 2024, in person at our Swindon offices
The Role
In this role, you will oversee the grant and project management of all international activities, including monitoring project progress, maintaining reporting systems and generating impact reports. You will play a key role in ensuring the best practices and communication are maintained within the team and external partners.
About You
You will have significant experience in project management ideally within the charity or international sectors and be confident managing complex travel and events that are delivered in collaboration with organisations from different cultural contexts. You should be organised, adaptable and meticulous in following policies and deadlines.
If you are a team player with a passion for the mission of promoting Bible engagement around the world, we’d love to hear from you.
Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as International Operations, International Operations Manager, International Operations Lead, Director of International Operations, Operations, Operations Manager, Operations Lead, Director of Operations, Grants, Project Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.
As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant.
What you will do:
- Lead the strategic development of the IT function.
- Provide leadership to the IT team, galvanising them around the goals.
- Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
- Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well.
- Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
- Ensure the IT team delivers excellent customer service.
- Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
- Develop, agree and manage the IT revenue and capital expenditure budgets.
What you will need:
- A strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to lead, motivate and develop a team.
- Experience of setting, agreeing and implementing a strategic plan.
- Effective interpersonal skills, with the ability to negotiate and influence.
- Strong analytical and evaluative skills.
- Ability to plan and prioritise a substantial programme of work.
If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are proud to partner with Turn2Us, a national charity providing practical support to people facing income shocks and financial insecurity, to recruit their new People, Culture & Governance Officer.
This role is offered on a hybrid basis and is a 6-month fixed-term contract.
In this role, you’ll support the People, Culture, and Governance Directorate with key administrative tasks and charity-wide projects. Reporting to the Director of People & Culture, your responsibilities will include assisting senior leaders with diary management, governance administration, and planning organisation-wide events.
We’re looking for someone with excellent communication, interpersonal, and organisational skills who thrives under pressure. You should have proven administrative experience, proficiency in Microsoft 365, familiarity with board management software, and a strong understanding of Equity, Diversity, Inclusion, and Belonging principles.
If this role resonates with you, we encourage you to submit your CV in Word format as soon as possible.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This charity is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always.
Modern slavery is a contemporary issue of the highest importance, and we are determined to work with others, addressing systemic issues to make sure people can be free from slavery across the world.
Chief Executive
£100,000 per annum
Hybrid (1 day per week in London office/Vauxhall)
Are you passionate about driving systemic change to end modern slavery, improving lives for millions of people across the globe, and have the leadership skills and experience needed to lead a small and nimble global organisation?
This is an exciting time to join our organisation. Our current strategy will be reviewed in 2025 we are seeking an inspirational Chief Executive to lead the organisation in the next phase of our development and ambition.
Responsible for all aspects of the charity's work, the Chief Executive will work collaboratively with the Board, staff and other stakeholders to ensure that we remain a world leader in tackling slavery.
The Chief Executive will act as our lead ambassador and spokesperson with funders, media and decision makers, ensuring that our work in ending slavery is well understood and impactful.
They will drive the development and growth of the organisation ensuring that we are able to accelerate, scale and continue to deliver positive impact on the modern slavery eco system in the UK and internationally.
We are looking for a candidate who brings:
- Significant experience of executive leadership, preferably within a human rights and/or global context
- Understanding and experience of leading systemic change in the nonprofit sector, ideally in the human rights field
- A passion to address the causes and consequences of modern-day slavery, including evidence of a deep empathy for survivors and an understanding of the power of their voices
- Excellent communication and influencing skills - able to mobilise stakeholders and build our profile across the world, especially in the Global South.
- A deep commitment to diversity, equity and inclusion, with a proven record of building high performing teams and leading positive change across an organisation through strong strategic leadership and financial management.
- An empathetic leader with the ability to model authentic and courageous leadership, with strong listening skills and high levels of personal integrity
We are committed to promoting equality, diversity and inclusion across the charity and our workforce. We particularly welcome and encourage applications from survivors of modern slavery, Black and Asian candidates and those from a diverse ethnic background, and disabled, LGBT+ and non-binary candidates.
At Prospectus we invest in your journey as a candidate, and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
Queries
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Mandl or Borge Andreassen, at Prospectus.
Recruitment Timetable
Deadline for applications: 5th January 2025 (midnight)
Prospectus interviews: 13th – 17th January
First Round Panel Interviews: 27th & 28th January (tbc)
Final Interviews and Stakeholder Engagement: 30th Jan & 3rd Feb (tbc)
Are you ready to make a real difference with your expertise in Individual Giving?
Working for this national health charity as the Individual Giving & Insights Manager, you'll play a pivotal role within their Fundraising team, bringing to life a new global brand to build meaningful connections and fund lifechanging initiatives. This is a chance to work on a forward-thinking, insights led programme, launch innovative membership offerings, and help grow their Legacies programme all while benefiting from a collaborative and flexible working environment.
Job title: Individual Giving & Insights Manager
Charity type: Health charity
Salary: £39,000 to £40,400
Location: Hybrid working; London Office minimum one day per week
As this Individual Giving & Insights Manager, you will:
- Lead the Individual Giving programme worth £1.2m per year, working alongside their Individual Giving Officer to drive fundraising success.
- Develop and launch a new Membership product, designed to attract and retain connected supporters.
- Grow the Legacies programme in partnership with the Legacy Officer, enhancing supporter engagement.
- Craft supporter journeys that build deeper relationships, increase engagement, and boost income.
- Use data driven insights to refine targeting, optimise campaigns, and steer the success of their initiatives.
- Implement Innovation and test new approaches, particularly in cost effective digital channels, to secure sustainable growth for their cause.
What Makes You the Ideal Candidate?
- Strong experience in planning and executing direct marketing campaigns for supporter acquisition and retention.
- Skill in developing strategic, data driven supporter journeys using digital and email platforms.
- Proficiency in collaborating with both internal and external partners, including marketing agencies, to deliver effective campaigns.
- Experience in budget management and campaign evaluation, utilising key performance indicators (KPIs) for continuous improvement.
- Knowledge of current data legislation, especially GDPR, ensuring our approach respects privacy and ethical standards.
If you are ready to take on your next Individual Giving opportunity and this sounds like the idea step then we want to hear from you. Apply within.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are excited to partner with Northamptonshire Health Charity to recruit for a Trusts & Foundations Manager on a permanent, part-time basis.
What’s on offer:
Salary: £41,500 FTE
Contract: Part-time, 3 days (21 hours) per week
Working Pattern: Hybrid/remote, with monthly travel into the office required
This is a brand new role within a growing fundraising team, perfect for an experienced Trusts fundraiser keen to develop and grow income aligned with the Charity’s strategic objectives.
Key duties include:
- Lead on strategic development of Trust and Foundation/grant revenue, with a focus on growing sustainable income for the charity in line with agreed targets
- Lead on the development, preparation and submission of professional, personalised and compelling grant proposals/applications and reports to secure new funds
- Collaborate closely with hospital staff to gather information and data needed for funding applications and reports that include outcome and impact measures to secure funding and enable robust reporting back
- Respond and apply to NHS Charities Together grant opportunities as and when appropriate
- Report regularly on all grant income, expenditure, activity, outcomes and opportunities providing accurate and timely information as required
- Proactively research, identify and apply to new funding opportunities
- Develop and manage a comprehensive stewardship journey for trusts and foundations, ensuring engaging and personalised account management
We’re looking for the following skills and experience for this role:
- A strong track record of identifying, cultivating and securing funding from Trusts & Foundations especially grants of £50k+
- Experience writing compelling and successful funding proposals
- Strong understanding of the funding landscape, including knowledge of major trusts and foundations in the sector
- Grant writing expertise - exceptional writing skills with the ability to craft persuasive proposals tailored to different audiences
- Strong communication and relationship management skills, with ability to connect and influence a range of stakeholders
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Chief Executive Officer
£55,000-£65,000 FTE
Permanent, full-time (part-time would be considered)
Start date: As soon as possible
Location: Redhill
Our client is a Surrey based charity providing emotional well-being and mental health support through solutions focused interventions to children and young people. They are based in Guildford and Redhill, provide services on behalf of the NHS and are seeking an inspirational, entrepreneurial, collaborative strategic leader with a successful track record to lead the charity as the Chief Executive Officer (CEO).
About the Role:
As the CEO of the charity, you will lead our client’s organisation in the ongoing delivery of high-quality solutions focused practice in Surrey and the surrounding areas. You will provide strategic direction, ensure operational efficiency, reliable service delivery and spearhead opportunities to expand their impact and reach even more individuals and families who need their support.
This role requires effective leadership of both staff and some volunteers, along with the implementation of systems and processes to enhance their operations. You will need to balance day-to-day management with strategic planning, demonstrating adaptability and clear decision-making in a fast-paced environment.
Key Responsibilities:
- Continue to develop and implement the long-term strategic vision for the charity, ensuring alignment with their vision and core values.
- Lead, manage and motivate the talented team, fostering a culture of collaboration, innovation and high performance.
- Be visible and build effective relationships with staff, volunteers and partners to ensure connected leadership and feedback can be easily given, focusing on morale, recruitment, and retention.
- Oversee all aspects of the organisation’s operations, including service delivery, contract management and partnership working.
- In partnership with the Board, lead business development activities to ensure the charity can grow and deliver increased impact while remaining financially sustainable.
- Maintain strong relationships with key stakeholders, such as partners, funders, corporate partners, opinion-formers and thought-leaders in the relevant fields.
- Represent the charity at public events, media opportunities and meetings with funders and supporters.
- Oversee financial management and resource allocation, ensuring efficient and responsible use of funds.
What They’re Looking For:
- Proven track record of leadership and success within a similar organization.
- Strong strategic thinking and planning skills.
- Excellent communication and interpersonal skills, with the ability to build relationships with diverse audiences.
- Excellent analytical and problem-solving skills.
- Strong understanding of financial management principles.
- Interest in and knowledge of the challenges and opportunities related to solutions focused practice.
- An awareness and understanding of neurodiversity, as well as a passion for and commitment to the charity’s mission is vital.
How to Apply:
If you're interested in this role, please send your CV and a brief cover letter (no more than 2 sides) describing your interest and relevant experience. If you are seeking to take up this role in a part-time capacity, please state your preferences relating to working hours and days in your cover letter.
Application deadline: Midnight on 17th December 2024
A two-day selection process will take place in early 2025, which will include a formal panel interview with the board of trustees and a stakeholder panel with the senior leadership team.
Our client operates an equal opportunity policy and commits to treating all of their candidates and jobseekers fairly. They welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Do you want to support individuals and families in our local community to improve their home’s energy performance with the overall goal of reducing the number of Merton and Lambeth residents who live in fuel poverty?
Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?
If so please read on:
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
Owing to charity expansion, we are looking for advisers with experience in providing energy advice. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.
The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity skills and experience to provide high quality energy information and advice. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.
You will help clients to maximise their income, provide education around energy-saving techniques and support with energy debt issues including billing, applying for grants and setting up payment plans.
Main duties and responsibilities
- Deliver comprehensive energy advice directly to clients via face to face and telephone appointments
- Ensure income maximisation for clients through the take up of appropriate welfare benefits.
- Commit to ongoing training/development as requested by the charity
- Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
- Provide a clear plan of action and follow-up on actions relating to cases as appropriate
- Identify and escalate serious problems, including safeguarding, appropriately
- Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
- Support clients in CAML offices and outreach venues
- Promote the Energy Advice Service within the local community
Monitoring Quality and Case Recording
- Ensure all client engagement and support is comprehensively and accurately recorded
- Review your work, and monitor quality standards, as per the Citizens Advice quality framework
- Ensure data protection regulations are adhered to and office procedures followed
- Work with your line manager and senior managers to develop and improve services, and your own standards
Other Duties and Responsibilities
With the wider charity team and other organisations, ensure clients are supported with related advice issues
Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
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Assist and contribute to the charity’s communications, research and campaigns work
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Maintain positive working relations with our stakeholders
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your line manager, senior manager and Chief Executive
Research and campaigns
Support the R&C team on any campaigns the team is working on.
Professional Development
All of our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
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Generalist Adviser certificate (Citizens Advice or equivalent)
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Complete NEA Energy Awareness (Level 3) or relevant energy training or willing to complete it together with relevant energy/advice trainings
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An understanding of the energy sector and providing advice to Clients, including those in financial difficulty
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Experience of using client management databases (we use Casebook)
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Fantastic communication skills
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Ability to prioritise work, meet deadlines and manage caseload
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IT competency and experience
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Ability and willingness to work as a team
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Understanding of and commitment to the aims, principles and values of Citizens Advice service
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.
The deadline for applications is 6pm, Sunday 17th November 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and store.
The client requests no contact from agencies or media sales.
Are you a highly organised person who thrives on creating and maintaining seamless HR and payroll processes? Join our dynamic team as an HR Systems and Payroll Officer, where you’ll play a key role in keeping our payroll and our HR systems accurate and efficient. If you love being the go-to person for smooth, reliable processes and enjoy supporting a thriving workplace, we want to hear from you!
About the role:
As the HR Systems and Payroll Officer, you will take on a varied role that is central to maintaining and enhancing our HR and payroll systems. You will handle significant data input, act as a system administrator, and ensure seamless payroll processing, accurate data management, and compliance with regulations.
This role also involves providing customer support to system users, troubleshooting issues, developing new processes, training users, and creating guidance materials to ensure effective system use. Ideal role for someone with experience in payroll and HR systems who enjoys streamlining processes and collaborating with cross-functional teams.
Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. We meet once a month for a department day in our head office in Kings Cross as well as any required training days or in person meetings for a business need. Further details can be discussed with the hiring manager in interview.
About you:
- Proven experience in HR systems and payroll processing.
- Display a strong attention to detail and customer focus.
- A strong knowledge of HRIS software and payroll systems.
- Excellent attention to detail, problem-solving skills, and communication abilities.
- A solid understanding of payroll regulations and compliance.
- Possess strong organizational, accuracy, communication, and analytical skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You will have the opportunity to actively problem solve and support colleagues across SHP to inspire positive change, all while working in a collaborative and growth-focused environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday, 1st December 2024 @ midnight.
Interview Date: Tuesday 10th or Wednesday 11th December (via Microsoft Teams)
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Make a Difference. Lead with Purpose. Join Focus Birmingham.
Are you an experienced and passionate leader in human resources and resource management looking for a role where you can truly make a difference?
Focus Birmingham, are a leading local disability charity specialising in providing care and support for people with sight loss and complex needs. We believe that everyone deserves to live life to the full, and we are committed to empowering our community to unlock their potential.
About the Role:
Focus Birmingham are looking for a dynamic Director of People and Resources to join our executive team. In this role, you will be at the heart of that mission, leading our HR, finance, and resources teams to drive excellence, innovation, and impact.
As the Director of People and Resources, you will play a pivotal role in shaping the future of our charity by leading our strategic initiatives around people and quality. You will work closely with our CEO and Board of Trustees to ensure we deliver on our mission while creating a workplace where our staff and volunteers thrive.
Key areas of responsibility include:
- People and Culture: Lead all aspects of HR, including recruitment, performance management, employee relations, and diversity and inclusion initiatives. Foster a supportive and dynamic work environment, ensuring legal compliance, and promoting staff development.
- Governance and Compliance: Ensure the charity operates within legal and regulatory frameworks, including Charity Commission and CQC standards. Oversee risk management, and governance practices, and provide key updates to the Board of Trustees.
- Finance and Resources: Work collaboratively to develop and implement a financial strategy that ensures the charity’s long-term sustainability. Oversee resource management, from IT systems to premises and transport, ensuring efficient, safe operations across the organisation.
About You:
We’re looking for a strategic and inspiring leader who thrives in both operational and hands-on environments. The ideal candidate will have:
- Proven experience in senior HR and resource management roles, ideally within the charity or care sector.
- Strong understanding of UK employment law, charity governance, and care regulations (CQC).
- A track record of accomplishment of leading change, fostering a positive organizational culture, and delivering impactful learning and development programs.
- Exceptional communication, leadership, and problem-solving skills.
- A passion for making a difference and helping people reach their full potential.
Why Join Us?
At Focus Birmingham, you will be part of a team that’s dedicated to changing lives. We are an equal opportunities employer committed to creating an inclusive and supportive work environment. As part of our executive team, you will have the opportunity to make a lasting impact, shape our future direction, and help us grow and support more people across Birmingham.
Benefits:
- Flexible hybrid working options
- 28 days annual leave including bank holidays, plus additional concessionary dates
- A great work-life balance with a normal working week of 35 hours
- Contributory pension scheme
- Subsidised canteen
- Employee Assistance Programme
- Access to employee discounts via Blue Light Card
How to Apply:
If you’re ready to lead with purpose and help us make lives better, we want to hear from you. To apply, please complete the application form.
Closing Date: 02/12/24
REF-218 185
We exist to make lives better
The Head of Services is a key role in the delivery of our high quality, impactful services and support to people affected by MS. The role provides strategic leadership to the Services staff and volunteers, ensuring that they are enabled to deliver on the MS Society's overall strategy.
Head of Services
Type: Full-time (35 hours a week), Fixed Term Contract until June 2025
Location: Office-based in London with flexibility to work remotely
Salary: £63,654 per annum plus excellent benefits
Salary Band: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a Fixed Term Contract role until June 2025.
In this role you will lead the delivery of the MS Society’s portfolio of Services, as well as being a key part of our service transformation work which grows the reach, diversity and impact of services such as our helpline, specialist services, befriending and support volunteers.
You will ensure the MS Society’s approach to Safeguarding adheres to best practice and legal requirements across the UK, while also supporting the delivery of the MS Society’s strategy.
MS Society are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Please kindly note, a background check and an enhanced Disclosed Barring Service check will be required for this role.
Closing date for applications: 9:00 on 28 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Team: Finance
Location: Remote
Work pattern: Monday-Friday, 7 hours per day
Salary: Up to £53,353 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Financial Accountant:
- To lead and manage the financial accounting function including accounts receivable and payable and VAT with a team of 6
- To oversee financial processing for the whole organisation
- To develop and operate robust financial controls
- To provide cash flow management and forecasting
- To support end to end process ownership and improvement across the Finance function
- To provide support to all finance system users
- To maintain and develop the finance systems
About the Finance team:
- This is a key role within the Operational Finance team which forms part of the wider Finance function of the charity. The wider Finance team is made up of around 25 people.
- We have recently implemented a new Finance system and are looking for opportunities to maximise the benefit of our investment through improved process, data and analysis.
What we’re looking for in our Senior Financial Accountant:
- Experience of managing a team of at least six people
- Experience of building statutory accounts from trial balance and administering accounting software
- Experience of managing a balance sheet
- Excellent people management skills with the ability to communicate effectively at all levels
- Experience of working within the charity sector
- Experience of working with large finance systems
- Ability to build and maintain positive working relationships
- Excellent organisational skills
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more
Application closing date: 28th November 2024
Virtual interview date: w/c 9th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
Our Events team is looking for someone who’s hard-working, diligent and enthusiastic to become the new Events Co-ordinator at The King’s Trust!
You will support the team across a range of exciting and diverse events which will raise funds to help young people across the UK. Your role will be essential to ensuring the success of these events as you will provide high quality administrative support across the team; dealing with the financial aspects of events, stewarding supporters and managing inboxes. You will have experience working in a events, customer services role, or equivalent.
This role is perfect for you if you enjoy working in a fun, fast-paced environment, supporting across multiple projects and can effectively multi-task, prioritise and have excellent interpersonal skills.
Why we need this role:
Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training.
Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.
The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law.
We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.
Perks for working at The Trust:
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
- Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
- Interest free season ticket loans
- Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- In-house learning platform! Develop your skills for your career and your role
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- Generous life assurance cover (4 x annual salary)
Here at The King's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.