Charity Development Manager Jobs in Birmingham, West Midlands

About the role

It has never been a better time to join our dynamic Community Fundraising Team who are dedicated to providing support and advice to thousands of individuals, groups, local businesses to fundraise and take part in events. 

Parkinson's UK has recently made a huge investment to help us deliver our strategy for our community. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research. As a result of our investment new Community Fundraiser positions have been created to support the growing numbers of supporters, groups and local business opportunities.

As a Community Fundraiser, with expert relationship building skills, you’ll be responsible for engaging with current and potential new supporters within this area to generate leads to raise funds for the charity. 

We are delighted to be offering a full time role in the East & Highlands of Scotland

This position is home based and you will be required to travel across the East of Scotland and the Highlands.

What you’ll do:

• Develop and deliver ambitious local fundraising plans and budgets to maximise local support, provide exceptional stewardship and achieve financial targets in line with the community fundraising strategy. 

• Actively support, motivate and manage a portfolio of individual supporters to fundraise for Parkinson’s UK, ensuring opportunities realise their full potential and key supporters are retained.

• Lead on the development and delivery of a portfolio of fundraising activities such as local delivery of the Walk for Parkinson’s event series.

• Lead in developing all streams of local fundraising in allocated areas, including community support, local corporate activity and collaborating with central teams.

What you’ll bring:

• Demonstrable experience of general fundraising principles and at least two of the following fundraising disciplines: community, events, corporate and major donors. 

• Experience of setting and effectively managing budgets to achieve agreed targets. 

• The ability to identify and maximise on opportunities to grow and develop income. 

• Experience of project work and building strong relationships internally that promote a one team ethos. 

• Experience of networking and finding new opportunities to pursue to grow a strong pipeline of income and supporters for year on year growth. 

Interviews for this role will be held w/c 11 November. 

This is a role with an opportunity to make a real impact! 

The successful candidate will be required to: 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• travel around the region regularly without reliance on public transport

• Due to the scope of the role an enhanced Disclosure and Barring Service (DBS) check will be required. If you don’t have a current DBS check, you will be required to apply for one; refusal to do so will result in the offer being withdrawn

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Debt Advisers (National Debtline)  

Birmingham / Hybrid

Salary: £35,189 per annum (inclusive of shift allowance) plus pension, 37 days annual leave and great benefits

Closing date for applications is 13th November 2024.

Stage one: telephone interviews will commence 4th November.

Stage two: formal interviews to take place at our Birmingham office from w/c 11th November. 

Start date: 3rd February 2025 

Can you help people through the cost of living crisis?

We are looking for exceptional new colleagues to join our great team at the Money Advice Trust and become debt advisers, to provide free debt advice to people contacting our National Debtline service by telephone. If you are self-motivated, have high resilience, able to problem solve, have outstanding customer-focused communication skills and you want to help people through the cost-of-living crisis and beyond, then the Debt Adviser is the role for you.

National Debtline is an award-winning free debt advice service run by the Money Advice Trust, an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.

As a debt adviser you will provide advice, support, and money management help to people struggling with problem debt. This will include helping callers to form a budget, prioritise their debts and identify possible solutions, in compliance with Financial Conduct Authority (FCA) regulations. You will be required to fact find, analyse and work out solutions for the client.

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. Training and assessments are intense and there is a requirement to manage your own development during and outside working hours to stay up to date with new legislation in this arena. You will need initiative to research some of the finer technical points of debt advice. The calls we receive and productivity targets you need to achieve are challenging and you will be dealing with vulnerable clients daily who may be experiencing poor mental health or at risk of suicide.

Skill Requirements

• You will be an articulate communicator with the resilience to deal with a variety of callers, some of whom may be distressed or have suicidal thoughts, and you’ll balance this with empathy and the ability to build trust.

• The ability to fact find 

• Be able to problem solve 

• To quickly analyse complex situations to find the best solution.

• You will have ideally worked in a busy, target-driven environment before

• Ability to effectively manage a significant number of calls per day

• Strong administration skills, with the ability to plan and organise time and manage workload effectively ensuring deadlines are met.

• Possess a high level of IT proficiency, including Word, Excel, Outlook, Zoom, Teams, navigating around CRM databases

• Excellent attention to detail

• Non-judgemental and empathetic attitude towards people in debt. Able to deal compassionately with challenging situations. 

• Highly resilient, with the ability to work under pressure, whilst meeting productivity and quality targets.

• Experience in a telephony customer service role and giving telephone advice would be an advantage but not essential..

The role will commence 3rd February 2025. If you believe you can make a difference and want to be part of our great team, please click apply. 

You must be able to work a shift pattern between our service hours of 9.00am – 8.00pm with a one in five Saturday working rota (9.30 am – 1.00 pm). Shifts and Saturday work are subject to review and change. We also have part time roles available working a minimum of 27.5 hours per week. 

We offer full training and extensive support. Working hours during the initial training period will be 9am to 5pm, with the majority being mandatory on-site training days at our newly refurbished offices in Birmingham. After training you will move either to office / hybrid working - your choice.

You must be able to commit to training full time for the first 10 weeks of employment.

We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible.

In return it is an extremely rewarding role in a friendly, informal, and supportive environment with excellent salary and benefits.

• 29 days annual leave plus bank holidays

• A contributory pension scheme

• Hybrid working arrangement

• Generous Life Insurance

• Wellbeing days 

• Healthcare cash back scheme 

• Free on-site gym

• Enhanced maternity pay

• Long service awards

• Subsidised parking 

• Social events 

• Birthday voucher 

• Employee Assistance Programme 

In our commitment to non-biased recruitment, we request that you do not include your name or personal details on your supporting statement.

We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website.

We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve, and our vision is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and make the Money Advice Trust an employer of choice.

We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

Salary: £29,291 plus benefits(Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). 

The role:

We are recruiting for an enthusiastic Internal Audit Officer to join our Risk & Assurance team. Reporting to the Internal Audit Lead you will have responsibility for planning and delivering assurance reviews across our school feeding programmes worldwide. As Internal Audit Officer, you will have an amazing opportunity to develop your skills in internal audit, witness first-hand the impact of our feeding programmes and influence the development of processes that ensure we keep our promise to feed each child every school day.

Duties:

The role is primarily focused on planning and delivering work for a structured plan of reviews across the network. As a junior member of the Internal Audit team, you will conduct these reviews and follow up of any agreed actions with the support and coaching of the Internal Audit Lead. This is a remote role however there will be between 5 and 6 audit field trips per year, each lasting between 1-2 weeks, so you must be happy to travel regularly as part of your role.

With the support of the Internal Audit Lead you will have responsibility for mapping the processes under review, assessing the quality of our control frameworks to manage risk and testing the effectiveness of our controls in practice.  This includes:

• Highlighting opportunities with staff to enhance and strengthen the design and operation of existing controls, or to introduce new controls.
• Documenting all fieldwork in a concise, thorough and accurate manner, meeting reperformance standards for all controls testing.
• Drafting high-quality reports to summarise findings and make clear recommendations.
• Providing ongoing support to local management teams around implementation of agreed actions.
• Assessing and challenging, based on provided evidence, whether agreed actions have been effectively implemented by staff by the deadlines set.

About you:

A self- starter, you will be passionate about collaborating with others to drive continuous improvement and to develop practical solutions.  The ability to build strong working relationships with colleagues in different countries and settings, will be key to success in this role. With fantastic communication skills, both written and verbal, you will be confident in imparting your findings and recommendations in person, over the phone and via concise, high-quality reports.

1-2 years audit experience and good knowledge of the charity sector would be desirable but not essential. We will offer comprehensive training to candidates who are aligned to our values, passionate about our work and can demonstrate relevant experience of, working collaboratively with stakeholders, analysing large quantities of data and producing detailed reports. You must have a strong, analytical approach with the confidence to make objective decisions and challenge where needed.

About us:

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. This role undertakes regulated work with children, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.

To apply, please click apply send your CV with a covering email in support of your application, to tell us why you want to work for Mary’s Meals and why this role is a good fit for you.

 Benefits:

• 8% non-contributory pension contribution - after 3 months (for international candidates the 8% pension contribution will be paid as a part of salary)
• 34 days annual leave (including bank holidays), increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme, including perks and cash back opportunities
• Life assurance

Closing date: Thursday 14th November 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.