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Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The UK & International Finance Manager is responsible for the comprehensive financial management, planning, monitoring, and reporting of daily financial activities across HQ and country programmes. This includes providing advice to senior management on financial strategies.
The responsibilities include managing finances with strong controls, implementing policies and procedures, coordinating annual account production, and developing and monitoring the annual budget with senior finance leaders. The UK & International Finance Manager will also produce monthly management accounts and oversee payables, income, and treasury functions.
The UK & International Finance Manager will lead a team of technical and finance professionals, utilising expertise in finance systems and technical tools like SQL. The role includes international travel to set up and implement systems, migrate data, deliver training, and provide ongoing support. Overall, the UK & International Finance Manager ensures financial integrity and efficiency in global operations.
About the Role:
- Manage the Muslim Aid HQ Finance function, ensuring continuous financial review including costs and revenue recognition.
- Responsibility for all month end process in monthly management accounts reporting.
- Prepare management accounts including analysis of variances and reporting to budget holders, LT and Board.
- Ensuring UK & International purchase invoices and payment vouchers are correctly coded, authorised, recorded on the finance system, payment and dealing with queries within a timely manner.
- Maintain the banking relationships and be up to date with financial regulations specifically regarding banking sanctions.
- Administer payments to Country Offices in a timely manner, ensuring accuracy and compliance.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level & hold UK Accountancy qualification (ACA, CA, ACCA or CIMA).
- Substantial proven post qualification experience working in a similar position in an INGO, including Senior Management experience, preferably in similar context.
- Proven experience in managing a finance team.
- Experience of Month End Process and Management Reporting.
- Experience of producing information for business cases or funding applications.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should apply:
We are looking for a dedicated and dynamic professional to join our team as the UK & International Finance Manager. This role offers an exciting opportunity to lead and manage financial activities across our headquarters and country programmes, ensuring robust financial planning, monitoring, and reporting. If you are passionate about making a meaningful impact through financial stewardship, apply now and make a real difference by ensuring financial efficiency and integrity in our global operations.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Project:
Another Way is a bespoke project that specifically targets young people between the ages of 14 and 21 who are involved in or affected by criminal exploitation/or serious youth violence and those who are at serious risk of becoming involved. The key deliverable is the late-night sessions from 9pm to 12am+ where we provide a safe space at a time when young people are typically at most risk. The service provides young people with a platform to build positive relationships, engage in a range of positive activities, cook and eat together and access educational and employment pathways.
About Us:
The Harrow Club is a community-based youth organisation committed to offering innovative, accessible, and high-quality opportunities that enable young people from disadvantaged backgrounds to maximise their life chances.
Job Purpose/Main Tasks:
▪ You will be responsible for managing and developing our suite of programs aimed at reducing youth violence where we operate.
▪ You will lead a team who will engage individuals at risk through a late-night safe-space provision, detached street work and other interventions alongside referral routes created with other agencies.
▪ You will be responsible for managing this high-risk project as safely as possible working closely with, and supported by, the leadership team.
▪ You are able to build relationships with other local partners and community services to gain knowledge of target areas.
▪ You are able to attend external meetings and stakeholder events to promote the work of the programme and foster opportunities for collaboration and further development.
▪ You will provide regular updates from the program for both internal and external audiences. Regular meetings will take place with key keyholders such as the police, gang units, community teams and others.
▪ You will be responsible for the recording, monitoring and evaluation of the work within the prescribed framework.
▪ You will coordinate and undertake training, team meetings, supervision and staff appraisals.
▪ Other duties commensurate with the post and the needs of the organisation.
▪ - Serve as an integral member of the safeguarding team, ensuring the safety and well-being of all individuals.
▪ - Assist in the development and implementation of safeguarding policies, procedures, and practices, aligning with local regulations and best practices.
▪ - Stay informed on current safeguarding issues and trends, providing training and guidance to staff and volunteers on safeguarding protocols.
Required Qualification and Experience:
- An enhanced DBS check is required for this role to ensure the safety and protection of all young individuals in our care.
- Strong and verifiable track-record of working with challenging and vulnerable young people.
- Strong and verifiable track-record of project managing high impact programmes.
- Strong and verifiable track-record of managing delivery teams successfully.
- Experience of community outreach working in a similar setting.
- Full UK Driving License.
Desirable qualifications and Experience:
- Mini-bus Driver’s Licence (MiDAS etc.).
- Educated to Degree Level.
- An awareness of current issues affecting the local communities in London.
Experience, Knowledge, Abilities and Skills:
▪ Ability to work effectively with young people.
▪ Experience of working with young people who might be difficult to engage and demonstrate challenging behaviour.
▪ Effective communication skills particularly with young people but also with colleagues.
▪ Good interpersonal and teamworking skills.
▪ Ability to record, monitor and evaluate your work.
▪ Able to work well with confidential material and sensitive situations.
▪ Have an imaginative and enthusiastic approach.
▪ Reliable and conscientious approach to the work.
▪ Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
▪ Have a practical and logical mind and is naturally well organised.
▪ Thrives on change and enjoys dynamic diverse environments.
▪ Is confident with high levels of self-esteem.
▪ Is respectful, articulate and sensitive in style of communication.
▪ Is motivated towards excellence and improvement of personal performance with a can-do attitude.
▪ Ability to cope positively with challenging and diverse behaviour.
You are welcome to arrange an informal conversation about the role - please send over a CV and in your Covering Letter request this.
The client requests no contact from agencies or media sales.
Creative Comms Lead
Working hours 40 hours per week (including at least 2 Sunday services per month)
Salary £32-34k per annum depending on experience
Why St Stephen’s?
We are growing resource church with over 500 people attending every week. Our vision at St Stephen’s is to Love God, Grow Disciples and Transform Communities. Sundays are central to how we do this, as we gather across four services (one online) to worship God together and learn from His Word. We are passionate about our ever-expanding youth, children’s and families' ministries; equipping each other to be Whole Life Disciples; enabling people to explore faith through Alpha; and transforming society through church planting, and various social transformation ministries. We are presently undertaking a new strategy process and are excited where God might lead us for the next few years.
Main Purpose of the Role
The Creative Communications Lead is a key role within the Creative Team. Working in collaboration with the Operations Team, the role holder has responsibility for the strategic oversight of internal and external communications and the practical ability to continue to develop the excellent design, social media and film content that enables and enhances St Stephen’s ministry. We are looking for someone with a passion for creative comms, practical skills to enable the delivery and strategic oversight to bring it all into being.
Key objectives
· To hold the ‘voice’ of St Stephens
· To ensure the ‘look’ of St Stephens reflects the ‘voice’ with clarity and consistency
· To strategically plan and implement the churches comms – to enable external and internal engagement
· To imagine ways to continually innovate and improve our communications
· To ensure that all St Stephens media and communications output is high quality, consistent, clear and compelling
· To support all ministry areas with design, media and communications needs
· To produce all key communications and publicity materials to support the ministry of St Stephens: across digital and physical platforms
· To develop and oversee systems which enable integration into the life of the church
Responsibilities
· Design and production of all video / visual media for Sundays, ad hoc events, social channels and St Stephen’s website
· Oversight and continued development of St Stephen’s social media channels
· Oversight and production of the church–wide monthly / weekly email
· Working closely with the Creative / Worship Team to enable the production of worship nights and other creative projects etc.
· To develop and manage the website including on-going updates
· Liaising with printers / external support as necessary
Competencies
Essentials
· Demonstrable passion for superior design and excellent communication
· Ability to plan strategically and implement efficiently
· Ability to prioritise and multitask
· Proven ability to be an innovative self-starter
· Experience in design
· Excellent digital media and production skills (including working knowledge print and digital software)
· Experience in film making / videography/ photography
· Experience in website design and management (Adobe Suite)
· Strong instincts for online content that will connect well with all generations
· Flexible and adaptable
Desirables
· Clear written communicator
Person Specification
· Servant hearted
· Someone who has a vision for how creative comms can be used to enable discipleship
· A committed Christian with a personal faith in Jesus which inspires their creativity*
· Is already, or is willing to become a worshipping, serving, giving member of St Stephen’s church
· Ability to manage a budget
· Excellent planning and organisational skills
· Flexible and adaptable
· Good interpersonal skills
· A desire to grow in leadership and to develop others
· A self-motivated, team player
· Doesn’t take themselves too seriously!
· Committed to safeguarding: understanding and personally applying the safeguarding policy and procedures & undertaking safeguarding training as required
· A commitment to health and safety
*N.B. There is a Genuine Occupational Requirement (GoR) for the successful applicant to be a Christian and this GoR applies under the Equality Act 2010.
The details
· £32-34K depending on experience
· 40 hours/5 days a week including at 1 Sunday morning service and 1 Sunday evening service per month to gather visual media content, to be worked flexibly to cover ministry needs
· Occasional evenings and Saturdays, Christmas and Easter services, with appropriate time off in lieu
· Full participation in the staff team (including attending staff worship, staff meetings and APCM)
· 25 days’ annual leave including up to 5 Sundays plus Bank Holidays and a day off on your birthday
· Opportunities for professional development and training as required.
· Church of England pension: 8% of salary of which 6.5% is paid by employer and 1.5% by employee
· Life Insurance
· 6-month probationary period
· Responsible to the Vicar
How to apply
Please complete the Application Form and submit it together with a supporting statement to Nicola Patel
Closing Date
30th July 2024
Interviews
Week commencing Monday 12th August 2024
The client requests no contact from agencies or media sales.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £43,750 - £48,750 per annum if based in London. £41,250 - £46,250 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 12th July 2024.
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Head of Fundraising & Events will contribute to the growth of upReach through the raising of significant funds; you will have oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events. The role will suit innovative individuals with significant experience of fundraising from major donors and at least one of the other specified income streams, and event planning.
You will represent upReach externally, advocating our work and building strategic relationships across our markets. You will be accountable for agreed income targets, developing the fundraising strategy and identifying new opportunities.
OUR VALUES
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
CORE RESPONSIBILITIES
The Head of Fundraising & Events will support upReach's mission by meeting financial targets, recognising when to make the fundraising ‘ask’ and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation.
Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach’s graduate scheme). You will work closely with the CEO, Programmes and Finance teams and colleagues across the income generating and external engagement team.
The core responsibilities include:
Leadership and strategy
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Lead income generation to realise financial targets in line with the overarching strategy, personal responsibility for securing 5 and 6 figure gifts.
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Provide leadership and inspire staff and volunteers to excel and achieve, champion the upReach values and defined Leadership qualities.
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Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
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Deputise for the Director in their absence and play an active role in the Leadership team.
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Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders.
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Keep abreast of developments, changes in trends and patterns, new techniques and legislation. Take responsibility for own professional development.
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Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy.
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Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission.
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Contribute to strategic thinking including risk management and mitigation.
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Collate and present timely monthly management reports for each income stream.
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Lead the annual budget and financial forecasting processes to facilitate reporting and strategic-decision making.
Working with stakeholders (internal and external)
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Collaborate with colleagues in the income generation and external engagement team to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders.
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Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour.
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Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers.
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Make the fundraising ‘ask’ as and when appropriate, or support others to do so.
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Respond promptly to requests for information and action from supporters.
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Report and disseminate the key issues to emerge from supporter feedback.
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Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department.
Developing, maintaining systems and procedures
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Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management.
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Effectively develop the donor journey.
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Ensure records in the CRM are up to date.
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Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director.
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Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.
People Management and Team Working
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Recruit and lead the Fundraising & Events team, rotatees and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.
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Lead and champion the implementation of business improvement and people development initiatives including training and rotations.
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Collaborate with colleagues across the department and organisation.
Major Donors and Individuals
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Develop and implement fundraising strategies to grow income.
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Nurture relationships with donors including high net worth individuals maintaining the highest level of donor care.
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Research, identify and engage prospective donors to secure 5 and 6 figure gifts.
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Lead the team on increasing donors numbers and gift income.
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Develop a legacies strategy and oversee delivery of awareness campaign.
Events
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Oversee the delivery of a sector leading events portfolio, achieving 5 and 6 figure income targets and building a pipeline of future activity.
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Lead the team on the delivery of multiple and complex events and activities at the same time including the Student Social Mobility Awards (SSMA’s).
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Engage, steward and motivate key stakeholders including the Development Board, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events.
Trusts, Foundations & Corporates
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Oversight of Trusts, Foundation & Corporate fundraising strategy.
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Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned.
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Support the acquisition of new, multi year funders and existing donors.
Other
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Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
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Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
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Influencing, facilitation and communication skills (both oral and written)
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Problem solving and decision making
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Excellent organisational skills and the ability to prioritise and deliver to tight deadlines
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Passion and motivation
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Leadership and collaboration skills
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful, it is anticipated that you will have significant experience working in a fast paced environment, third sector organisation with demonstrable success in meeting financial targets and motivating others;
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Exceptional relationship building, stakeholder management and negotiation skills, with the ability to influence and persuade at the highest level.
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Experience working in a fast-paced environment, maintaining accuracy and working independently to find solutions to problems.
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You have developed departmental strategies, budgets and plans with success in meeting income targets including 5 and 6 figure gifts.
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Managing annual budget reviews and preparing KPI/OKR reports and financial forecasts that help inform strategic decision-making at a senior level.
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Ability to manage and motivate others; working cooperatively with and through people to reach goals.
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Confident, clear and creative communicator and presenter; strong storytelling skills and a proactive attitude.
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You’ll understand fundraising performance metrics and how to use them in the delivery of objectives as well as show competence in charity law as it applies to fundraising
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Sound knowledge of GDPR legislation and other fundraising regulations.
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Independent decision-making within authorised boundaries with the ability to anticipate and find solutions to potential problems.
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Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.
Below you will find a detailed summary of the key attributes required for the Head Of level:
Essential skills:
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Motivation
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Leadership
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Continuous improvement
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Planning and organising
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Problem solving & decision making
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Innovative
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Management (including line management)
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Commitment to social mobility
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Communication
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 12th July at 12pm. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
This is an exciting new role in the Fundraising Team. The Digital Fundraising and Engagement Manager will play a key role in enhancing the charity’s online fundraising presence, leveraging our digital channels to drive awareness of the impact, and the need to engage both existing and potential supporters in fundraising initiatives and putting the donor at the centre of what we do.
The Digital Fundraising and Engagement Manager will lead, and project manage online appeals and campaigns, sometimes alongside offline campaigns each year and will be key to improving the way the charity fundraises digitally through both fundraising and awareness.
You will help the team offer outstanding supporter care and a seamless user experience, engaging in the organisation to maximise lifetime value.
You will work closely with the Head of Fundraising, the Fundraising Team and the Communications Team.
The client requests no contact from agencies or media sales.
About Us
Barnham and Eastergate Community Trust is a Charitable Incorporate Organisation (CIO). The objectives of the Trust are to establish and run community hall and recreation facilities to promote for the benefit of the inhabitants of the Parish of Barnham and Eastergate the provision of facilities for recreation or other leisure time occupation of individuals who have need of such facilities or for the public at large in the interests of social welfare and the object of improving the conditions of life of said inhabitants.
Are you a self-motivated individual with experience of managing successful business/charitable development?. If so then this new role in our organisation might be the opportunity one for you to consider. Flexible working hours, including some weekend working, plus the ability to work from home occasionally are on offer. We are looking for someone with experience of developing business plans, manging and monitoring financial forecasts and with extensive staff management experience. In addition the ability and experience of specific project delivery, unlocking funding opportunities in a not for profit, community led industry is desirable.
Main Aim of the role
• A developmental and leadership role which will be a high profile in the community which will:
- Deliver a Business Plan based on a Strategic Plan, Fundraising Plan and annual budget
- Demonstrate that the Business Plan has the commitment of BECT staff and is fully funded from income reserves and fundraising
- Demonstrate that BECT is meeting all of its social enterprise objectives
- Continue to develop the established strategic partnership with Barnham and Eastergate Parish Council
• Recruitment and management of all staff, including annual appraisals and pay reviews
• Build relationships with key stakeholders in the community
• Build an effective working relationship with the Chair of the Board of Trustees and other Trustees
• Maintain a system of governance through working with the Secretary and Finance Officer of the Trust
• Provide regular reports to the Board of Trustees
• Ensure the organisation’s staff and volunteers are focused on achieving the aims of the Trust
• Monitor potential sources of grant funding and where appropriate submit bids
• Manage and support the Hall Manager’s in obtaining best value for money in terms of contracts for the operation of the two Halls.
• Ensure the Licence to Operate agreement with Barnham and Eastergate Parish Council for Barnham Community Hall is managed on an ongoing basis through liaison with the Clerk to the Parish Council.
In your covering letter please briefly explain how you meet the key elements of the Personal Specification that can be found on the Job Description
The client requests no contact from agencies or media sales.
Could you be our new Brand & Marketing Manager?
We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.
From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.
Main Responsibilities
- Marketing outreach and project management
- Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
- Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
- End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
- Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
- Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
- Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
- Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
- Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation.
Brand Management
- Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
- Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
- Grow and manage our database of brand and marketing assets and materials.
- Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector.
Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
- Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
- Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
- Effective reporting as required in line with agreed objectives and KPIs.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
- Excellent copywriting and editorial skills across multimedia channels.
- Experience of processing and turning complex information into compelling and relevant stories and content.
- Strong demonstrable experience of brand management and delivering strategic brand projects.
- A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
- A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
- Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
- Experience of managing and motivating a team.
- Ability to show empathy for the children, young people and families we support.
- Curious, creative and innovative, unafraid to challenge the status quo.
- Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things.
Desirable
- Project management experience.
- Graphic design experience.
- Experience in a similar environment.
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 12th July at 5pm
Interview date: 26th July
Interview location: Zoom
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
![Winstons-Wish-Lottery.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/winstons_wish_lottery_2024_06_24_08_33_55_am.jpg)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Family Support Worker
12 Month Fixed Term Contract
To cover the North East of England
£21,000 pa + benefits (company car, 25 days annual leave and pension)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our North East Care Team.
Reporting to the Family Support Manager out of our North East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place either on Teams or at our North East Care team office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
We are an equal opportunities employer and a Best Companies One-Star rated organisation.
Full time (flexible working options available)
Closing Date: 7 July 2024
Ref 6673
We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Sidmouth, Devon!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Sidmouth, this is a busy shop in a brilliant location, with a vibrant community! As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Ways of Working: On-site – this role will be based in the Sidmouth shop in Devon. The shop is currently open 6 days per week (Monday to Saturday), and we're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Salary: Marie Curie Pay Scale, aligned with AFC Band 2 (£22,383 per annum + enhancements) pro rata
Hours/Contract: 12 month Fixed-Term Contract - 37.5 hours per week
Based: Hybrid - Liverpool Hospice/Home
Closing date: 14th July 2024
This role is part of a team responsible for supporting the co-ordination and booking of care for Marie Curie Services within the region (North West). You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Healthcare Assistants and the local care teams and patients' families and carers.
Marie Curie delivers care 365 days each year and the Local Coordination Team work together on a rota basis between 8am and 10pm 7 days a week
If you want to work in an organisation that really makes a difference every day, we want to hear from you
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
- Continued access to NHS Pension Scheme
What's in it for you
- Annual leave allowance - 27 days plus 8 public holidays (pro rata)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Competitive Policy for parental/sick Leave
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
- Free Uniform
- Generous enhancements. - 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
- 83% x your basic salary per hour paid for Sundays and Public Bank Holidays
What we are looking for:
- Excellent communication, inter-personal and organisational skills with a high level of diplomacy.
- Working knowledge of windows applications, including databases
- Administration and customer service experience are essential.
- IT literacy and a sensitive telephone manner
- Ability to prioritise work and deal with changing service demands.
- Flexibility and reliability, with a positive and professional attitude and the ability to work accurately under pressure
To view the job description please click here
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact our Hub Manager, Suzanne Munro on [email protected]
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role is subject to receiving satisfactory enhanced criminal record check
We reserve the right to close this vacancy early. Agencies need not apply.
Wildlife Fundraiser
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
Position: Wildlife Fundraiser - East Kent
Ref: JUN20248473
Location: East Kent
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 21st Jul 2024
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:
Saturday the 13th July at 11 am
We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.
About You
What we need from you:
- A passion for conservation;
- Ability to work to targets;
- A driver's licence valid for use in the UK;
- Happy to work 3 out of 4 weekends;
- Willingness to work outdoors and independently;
- Fundraising/Sales and Customer Service experience advantageous.
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.
Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP
Location: Homebased/hybrid, within commutable distance of Central Office, London, Peckham
Contract Type: Permanent/ Part time
Salary: £28,350
They are looking for an outstanding Fundraising Officer to join their team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, they’d love to hear from you.
The majority of their voluntary income comes from Trusts and Foundations, helping to further their work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. They enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.
As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support their charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of their existing relationships.
If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!
What they offer:
They offer a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
They are an equal opportunity employer and welcome all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.
They are a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Their vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. They work for the common good of Society, taking a public health-based approach. They work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Their volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. They are a diverse, inclusive, modern, and collaborative charity. They build effective partnerships and sustainable solutions based on their well-established understanding of the systems in which they work, and on their historic values and ethos developed through their 120+ years of service delivery.
Benefits:
Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance.
You may also have experience in the following: Development Manager, Advancement Officer, Donations Coordinator, Philanthropy Officer, Fundraising Coordinator, Development Associate, Fund Development Officer, and Fundraising Specialist.
REF-214654
Position: Safeguarding Outreach Worker
Location: Southampton
Employment Type: Full-time
Salary: £24,969.60 - £25,614.24
About the Role:
We are seeking a dedicated Safeguarding Outreach Worker to join our multidisciplinary Family Safeguarding Team. This role involves working collaboratively with families to ensure the safety and well-being of children within their homes.
Key Responsibilities:
- Take a whole-family approach to child protection to keep children safely at home.
- Publicise support available to those at risk of domestic abuse.
- Work with the Family Safeguarding Team to develop services for perpetrators and victims of domestic abuse.
- Empower and support victims and survivors to make positive choices and address the impact of abuse.
- Contribute to family plans through team discussions, managing and evaluating risks.
- Keep accurate records and update relevant workbooks, ensuring confidentiality and data protection.
- Provide advocacy, information, emotional, and practical support to those affected by domestic abuse, focusing on keeping victims and their children safe.
- Offer one-to-one services including safety planning, risk assessments, and support for victims and survivors.
- Provide parenting and family support, working with service users to identify their needs.
- Support victims in creating realistic safety plans, prioritising children's safety.
- Assess risks and needs using an evidence-based risk identification checklist.
- Provide proactive service through individual safety planning.
- Ensure children receive one-to-one services, including safety planning and risk assessments.
- Provide 1:1 support to help children come to terms with their experiences of domestic abuse.
- Work with alleged perpetrators to engage them in behaviour change programs.
- Collaborate with local agencies, including probation and mental health services, to manage risks.
- Establish and evaluate a "Caring Dads" Group to teach positive parenting skills.
Partnership and Community Response:
- Provide feedback to other agencies on client difficulties accessing services.
- Work with local agencies to develop a community response to domestic abuse.
- Attend multi-agency forums as appropriate.
Safeguarding and Compliance:
- Ensure client welfare according to safeguarding policies and procedures.
- Stay up-to-date and compliant with all organizational policies, procedures, and professional codes of conduct.
- Understand the legal framework relating to the protection of children and ensure records are kept securely.
- Escalate ongoing safeguarding or risk management concerns to management.
Qualifications and Skills:
- Experience in safeguarding, domestic abuse prevention, or related fields.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Commitment to professional development.
- Confidentiality and integrity in handling sensitive information.
How to Apply:
If you are passionate about making a difference, please submit your CV and a cover letter detailing your experience and why you are the ideal candidate for this position.
Application Deadline:
Applications will be reviewed on a rolling basis until the position is filled.
Join us in our mission to support and empower families and survivors of domestic abuse. Together, we can make a difference.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Rent & Service Charge Manager
Job type - Full time / Perm
Salary - £37,939 per annum
Hours - 35 (plus 5 hours paid lunch breaks)
Location – HYBRID: Birmingham/Nottingham
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who are we looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should be experienced in setting rents and service charges in a social housing setting, preferably a supported housing environment.
You will lead the Rent Setting team and be responsible for line management of the Service Charge Officers, setting direction and ensuring compliance with the relevant regulatory guidance around rent setting. You will need to be an experienced and proficient user of the Microsoft Office programs, especially Excel.
Working in our Rent Setting team provides an exciting opportunity to collaborate with other teams across the organisation, and really get to understand the business and increase your network. The role will give you the chance to showcase your problem solving and analytical skills, while being able to make decisions to provide great service to our service users.
Duties and responsibilities include but are not limited to:
- Maintain and develop a clear model and methodology for setting and reviewing rent and service charges, ensuring a full breakdown of charges and evidence base linked to the budget is produced for each property.
- You and your team will lead all rent reviews periods and will apply different charge methodologies for services where appropriate.
- Set the annual review timeline for rent increases and be responsible for keeping that on track, ensuring that all stakeholders (internal and external) are fully aware of any deadlines and requirements.
- Liaise with Local Authorities to ensure rent charges are approved at the appropriate levels, and maximising income where rent is HB eligible.
- Act as the initial lead for disputes with Local Authorities over charges, escalating to the Housing & Rent Setting Manager where there is no resolution or further support is needed.
- Carry out top level analysis on a regular basis of budget spend against charge recovery to feed into any budget reforecasting and the annual rent increase.
- Embed an approach of continuous improvement and development of processes within the team, while contributing to the Rent Setting Policy and Procedures reviews
- Ensure there is effective co-ordination and communication between the Operations Teams, Property Teams and the Rent Setting Team so that charges are accurate and recoverable via Housing Benefit.
- Act as the Lead for Rent Setting with our managing agent RSL partnerships.
- Own and set direction for your team to deliver the organisational and local priorities and ensure that this is replicated through your management chain.
What You Can Expect from Us:
Dynamic Team: A supportive team that delivers results for the people we support every day.
Career Development: Commitment to helping you learn and develop your career.
Excellent Benefits: Including a great annual leave entitlement, an occupational sick pay scheme that exceeds statutory requirements, a cycle-to-work scheme, and many more.
Join Us:
We are ready and waiting to receive your online application. If you have any questions or would like an informal chat about the role, please contact Tony Munro at
To Apply:
Submit your CV detailing your experience and how you meet the requirements of the role.
Join Nacro and be a part of something greater!