Change Jobs
Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located at Luton & Dunstable Hospital. This is a full time role, on a fixed term contract until 31st March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for an Independent Domestic Violence Advisor (IDVA) to be based at Luton & Dunstable Hospital this role will compliment the Hospital IDVA based at Bedford Hospital. This is a full-time post on a fixed term contract until 31st March 2025. The aim of this role is to support victims of domestic abuse predominately risk assessed as standard/medium to compliment our high risk service across Bedfordshire. This is a key role at the hospital working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support.
As an IDVA you will be:
- Providing a high quality support and advocacy service to victims of domestic abuse.
- Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
- Promoting the service and raise awareness of domestic abuse through the delivery of training to hospital staff and local partner agencies
You will need:
- Experience of working in support and advocacy with victims of domestic abuse is advantageous
- To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
- To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an Independent Domestic Violence Advocate supporting Male Victims to join our IDVA team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is based in London and offers hybrid working both from home and our office in Singer Street. As an Independent Domestic Violence Advocate for Male Victims you will:
- implement effective ways of working with male victims and those supporting them to increase safety and reduce harm
- provide a high-quality, front-line service to male victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
- specialise and be leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for a male victims
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a full time Independent Domestic Violence Advisor to join the Medium Risk Domestic Abuse team based in Shoreham by Sea, Sussex. The role is offered as 37.5 hours a week with a working pattern of Monday to Friday 9am to 5pm. Hybrid working - 2 days at the office in Shoreham and 3 days working from home and or in the community.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This hybrid role is based in Shoreham by Sea, which includes a combination of home and office-based working as well as regularly meeting with clients across Sussex at safe locations of their choosing and attending meetings as required.
As an IDVA you will:
- Support the empowerment of survivors, assiting them to recognising the features & dynamics of domestic abuse
- Hold a caseload of varying complexity, prioritising high risk cases & providing a pro-active, short to medium term crisis intervention service
- Conduct comprehensive needs & risk assessments to provide individual support plans
- Participate in the Multi-Agency Risk Assessment Conference (MARAC)
- Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to access that individuals may experience
- Work in partnership with internal & external stekholders to ensure that needs are met effectively
- Assist in delivering training, and provide consultancy and advice to other agencies as required
You will need:
- an understanding of domestic abuse & it's effects
- knowledge of risk assessment & safety planning
- knowledge of safeguarding
- previous experience of delivering services to vulnerable people
- the ability to manage a complex caseload, able to prioritise effectively
- knowledge of criminal and civil justice remedies
- the ablity to self-reflect, identify own needs, and put in place effective self-care strategies
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, based from home, our office and in co-location at Northwick Park Hospital.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Northwick Park Hospital. As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims to increase safety and reduce harm
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse
- an understanding of domestic abuse & it's impact
- knowledge of risk assessment, safety planning & risk management
- Understand safeguarding issues & the legal responsibilities surrounding these issues
- experience of direct service delivery to vulnerable people
- good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies and individuals
- strong crisis management skills, able to deal with stressful & difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Finance and Admin Manager
We are looking for a Finance and Admin Manager to provide first-class finance and business administrative functions for the charity to enable it to successfully deliver its mission to protect the beauty of Cambridge and its environment.
This is a fantastic hybrid, part-time opportunity to join a small, friendly and committed management team where you can make a difference and your work will have an impact, so apply today!
Position: Finance and Admin Manager
Location: Cambridge/hybrid
Hours: Part-time, 21-26 hours per week
Salary: Circa £40,000 per annum pro rata
Contract: Permanent
Benefits: 33 days annual holiday entitlement pro rata, includes allowance for Bank Holidays. Pension contribution of up to 5% of gross pay. Flexible delivery of hours. Remote working options. Free on-site parking
Closing Date: 8 July 2024
The Role
This is an exciting time to join a growing and ambitious local charity. Cambridge is changing rapidly and the organisation is working hard to tackle issues such as the loss of nature, climate change and access to green space.
You will be a key member of the management team, reporting to the Chief Executive and Trustees and contributing to the strategic and operational management of all areas of the organisation.
Main duties and responsibilities include:
- Management of the charity’s finances and business administration functions.
- Commissioning and managing a range of service providers and agents.
- Providing advice to the Board, Management Team and committees.
- Being the Company Secretary and providing a secretariat to the Board of Trustees and Finance Committee.
You will be joining a team of 14 staff (6 full and 8 part-time) supported by over 100 volunteers and assisted by contracted field teachers, advisors and service providers.
We are looking for someone who can work between 21-26 hours per week, offered on a flexible basis to fit around other commitments that you may have in your life.
About You
To be successful in the role you will be supportive of the causes and will use your financial and business administration skills to ensure the charity can make a difference.
You will bring with you the following key skills and experience:
- Preparing end-of-year group accounts with auditors.
- Cash handling, banking, paying invoices, etc. and managing systems for this.
- Experience of using financial systems to produce monthly management accounts.
- Experience of appointing and managing service providers.
- Office management, recruiting and managing staff and providing support services.
- Excellent IT skills (spreadsheets, Microsoft Office suite, database management).
- Excellent interpersonal and written communication skills.
- Experience of providing secretariat functions.
- Positive outlook and ability to work across teams.
This role also includes responsibility for the charity’s IT and HR functions (although the specialist aspects of this work are outsourced). We are looking for a candidate who has some knowledge/experience in these areas but where that is not the case, there will be options for training and development.
You will be asked to submit your CV and a Cover Letter as part of the application process.
About the Organisation
The charity care for the green setting of Cambridge and its most valuable landscapes and are working to enhance and connect them for nature and people. They inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture.
The organisation helps to protect, celebrate and improve the important built heritage of the Cambridge area.
People are key and the charity aspire to create an inclusive workspace that is free from discrimination, where differences are valued, everyone can be themselves and succeed.
You may also have experience as a Finance, Finance and Admin, Admin, Administration, Finance Manager, Finance and Admin Manager, Admin Manager, Administration Manager, Financial Controller, Senior Finance Officer, Finance and Operations Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role summary
You’ll be raising funds primarily for School Plates, the flagship UK programme, to help school menus to become healthier and more planet-friendly by increasing the quality, quantity, and uptake of plant-based food.
The programme is growing rapidly. Now working with 70 major school caterers feeding over 1 million children daily, we’ve roughly doubled our reach in each of the last two years. With a new educational programme to teach children about their food choices launching this year, and our School Plates Awards and Global Plant-based School Food Network both expanding considerably, there is a need to significantly grow our income.
The role is primarily a combination of major donor and corporate fundraising to complement our existing trusts and foundations fundraising. You’ll be an experienced relationship builder, a driven and enthusiastic self-starter, and an excellent project manager. Are you also passionate about improving school food and changing the food system? Can you match our ambition?
Responsibilities
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Lead on UK fundraising, focusing on major donors and corporates.
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Develop a creative 3-year fundraising strategy, and draft annual and quarterly objectives.
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Research, identify, and secure new major donors, and develop individual cultivation strategies for prospective donors, moving them along a prospect pipeline.
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Support the stewardship of existing major donor relationships, keeping them informed and involved in our work to secure their continued support.
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Draft theories of change, cases for support, and other relevant written materials.
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Build on our vision for a successful ‘donor circle’.
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Devise creative ideas for corporate partnerships, and develop relationships with a range of organisations sympathetic to our aims, developing cultivation plans for each.
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Contribute to drafting applications to trusts and foundations, if required.
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Contribute to the fulfilment of our reporting requirements.
Person Specification
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5+ years of experience of fundraising at an NGO.
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A track record of identifying and securing significant or multi-year, five-figure funds from donors and/or corporates.
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Evidence of writing successful proposals and reports.
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Excellent project management and organisational skills with the ability to lead and work collaboratively.
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Significant experience in researching and developing strong stakeholder relationships.
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Strategic and impact-driven.
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Excellent written and verbal communication skills, including effective listening, objection handling, and negotiation skills.
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Excellent interpersonal skills, including confident demeanour and experience in engaging with a diverse range of high-net-worth individuals.
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Experience with organising or contributing to inspiring events for major donors.
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Willingness to travel nationally
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Passion for and commitment to ProVeg's mission.
Preferred:
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Knowledge and understanding of the plant-based food sector.
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Membership of a professional fundraising body.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mindfulness programme - free Headspace account.
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
Application process and timeline
Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). We will be interviewing on an ongoing basis until the position is filled.
The recruitment process consists of:
1. Online Cognitive Aptitude test + Personality test
2. Online trial task
3. Interview with Senior Management
The client requests no contact from agencies or media sales.
We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis. As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
Location: Bromley by Bow
Job Type: Full time, 35 hours
Contract Type: Permanent
Salary: £31,000 per annum
The Impact Coordinator will support the Centre’s impact management and research strategy through a robust analysis of our clients current and future programmes of work, to ensure they achieve their aim of enabling their community to thrive and can communicate the difference their work is making, clearly and with confidence.
This role builds on their significant investment in the development of their evaluation principles, the development of the Outcomes Framework, the CRM development, community research and in team ability and capacity to engage with data and impact.
The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders. It will also support the development of innovative, inspiring and viable service propositions.
Key responsibilities
The role includes the following duties however these may change as the post evolves:
• Work with the delivery teams to ensure they collect the right data, qualitative and quantitative, to demonstrate their impact.
• Support the delivery of a common evaluation approach across the organisation, building on commitments to current and future funders
• Regularly check data quality (both qualitative as quantitative) and raise gaps / issues / concerns to the attention of the Impact Manager and Joint Heads of Delivery and Impact
• Support the further development and implementation of the CRM (shared database) across all areas of delivery.
• Support effective data collection through various methods e.g. supporting reflective sessions, running interviews and focus groups, support at events, facilitating project reviews etc.
• Working with the delivery teams and the Impact Manager, support the development of a culture of engagement with impact data (both qualitative and quantitative) and learning across the delivery teams
• Help make and maintain in-house system adaptations to support our impact management
• Working with the Impact Manager, write CRM scoping requests
• Working with the Impact Manager, develop a regular cycle of internal impact reporting and produce relevant reports on time and at high quality and support project evaluations of internal and partner projects
• Support the delivery teams as well as the Income Generation and Marketing teams by responding to requests for information and insight with robust and persuasive data and reporting
• In general, proactively search to deepen their understanding of the impact of their work, explore improvements to their data collection and analysis and share it across the organisation through training and process improvements
• Work proactively with our clients (and where relevant GP Practice) staff to provide timely feedback on the support provided to individuals
Essential skills, experience and knowledge
• Commitment to the vision and mission of the organisation
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• Understanding of the systemic inequalities and barriers that people in their community face and a commitment to antiracist and inclusive practice
• Previous experience of embedding and managing impact frameworks and reporting within an organisation
• Understanding of a mixed method evaluation approach, founded on a theory of change
• Experience of primary qualitative data collection and analysis
• Experience of report-writing to a high standard
• Strong analytical skills – naturally curious and inquisitive
• Experienced database user with the demonstrable ability to learn new systems quickly
• Ability to easily communicate complex information to various audiences and to support the use of data to inform decisions and tell stories
• Strong experience of building and sustaining positive relationships, and able to positively influence internal and external stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways
Desirable experience
• Experience of Microsoft Dynamics highly desirable
• Experience of creative and inclusive research methods, such as participatory appraisal tools, and of reflective practice
• Advanced Microsoft Excel skills
You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, etc.
REF-215 128
ABOUT THE ROLE
We are looking for a Forensic Psychologist to support our service based in Croydon. Based at a 27-bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. As a Forensic Psychologist, you will support individuals with specific needs, and offer a level of contact, support, and supervision to support our residents to reintegrate within society. You will be providing psychological assessments and support residents who have multiple and complex needs that need support from our staff teams to meet their personal goals.
Penrose Croydon: A 27-bed residential property specialising in forensic mental health, complex needs and dual diagnosis. We offer psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.
Shift Pattern: 22.5 hours per week, shift pattern to be agreed.
This role is the equivalent of NHS band 8B
Additional Support Benefits for this specific role include:
- Clinical Supervision
- A CPD budget of £500 per annum
- Support from our Clinical Lead
ABOUT YOU
We are looking for a self-starter who can proactively encourage others, take leadership and ownership for creating a positive psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively and will have a background in a similar role as a Forensic Psychologist. You will also need to be HCPC registered and have post-graduate doctoral level training.
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Regular all staff webinar - access to leadership team to ask any related questions
WHAT'S SOME OF THE RESPONSIBILITIES YOU WILL HOLD?
- Provide advice and guidance to the wider team on criminology, psychology, and behavioural patterns, and how they link to resident/participant behaviours and engagement.
- Provide highly specialised psychological assessment for participants/residents with highly complex conditions based on the appropriate use, interpretation, and integration of data from a variety of sources, which may include neuropsychological testing.
- Exercise full clinical responsibility for resident/participant psychological care as a care coordinator within a multidisciplinary team.
- Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practice.
- Discuss and negotiate care plans with all relevant internal and external parties.
- Undertake highly skilled evaluations and make decisions about treatment options and provide guidance and consultation to other parties contributing to the resident/participant’s diagnosis, formulation, and intervention plan.
- Facilitate one to one and group workshops and interventions, workshops, PIE training, and support with implementation plans across the organisation.
- Ensure all work carried out is compliant with Health and Safety, CPD activities and HCPC requirements.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Post-graduate doctoral level training in Applied Psychology (or equivalent) as accredited by the BPD (or equivalent awarding body)
- HCPC registration as an applied Psychologist with chartered status
- Previous experience working as a qualified forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Senior Project Officer, Active Travel
Scotland
£32,145 per annum (pro rata for part time hours)
(Ref: SUS4277)
Full-Time 37.5 hours per week, happy to talk flexible working
Base: Scottish Borders Council HQ, Melrose, Sustrans hubs, Edinburgh & Glasgow, and with flexibility to work from home a proportion of the time.
About the role
This is an exciting opportunity to join Sustrans as part of the Strategic Partnerships team, working in partnership with Scottish Borders Council to facilitate a strategic approach to active travel infrastructure development and delivery in the council area, as well as providing support with active travel policies and proposals for the council's planning and pipeline projects.
As the Senior Project Officer, you will be working in partnership with external organisations and across council departments to identify and develop opportunities for investment in active travel. This may involve conducting assist research to demonstrate demand for investment in active travel infrastructure.
This role will involve regular travel most weeks. The focus of this role will be across the Scottish Borders Council area. We may occasionally need you travel further during the course of your work including occasional visits to Sustrans Offices and overnights stays.
About you
You should have experience in (at least) one of the following: transport planning, land use planning, urban design, traffic engineering, sustainable transport project delivery.
You will also be experienced in working with partners across various teams, and able to build strong working relationships.
You should have the ability to work independently and be able to make decisions with minimal supervision, as well as have excellent report writing skills.
We ask you demonstrate knowledge of the funding context for active travel in Scotland.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 07 July 2024.
- Interviews will take place in via MS Teams during the 16th or 17th of July 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Location: National Training Centre, Osgathorpe, Leicestershire
Salary: £23,655 - £25,133 (depending on experience)
Hours: 37.5 hours per week
Department: Operations
Job Type: Full time
Contract Type: Permanent
If you are a talented dog trainer/behaviourist looking to utilise your skills within the charity sector, this could be the role for you.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Dog Trainer to join our Advanced Training team.
This is an incredible role at a prominent assistance dog charity where your role will be at the heart of our essential work that transforms lives every day.
What you will do:
As an Advanced Dog Trainer, you will play an integral role in creating partnerships by assessing, training, and placing assistance dogs to our beneficiaries. Using your outstanding dog training knowledge and skill you will build on the basic obedience skills learned by our dogs in their puppy homes to turn into life changing skills such as touching buttons, tugging open doors, retrieving dropped items, and more.
You will match dogs to their new partner and support the training and development of the partnership either on-site at our training centre or in the homes of our beneficiaries.
What we're looking for:
- Strong knowledge of dog training and behaviour
- Excellent ability to train and handle dogs
- Good understanding of dog care and welfare
- Ability to plan and carry out training sessions
- Strong communication skills across all levels
- Training, teaching or coaching skills
- Good problem solving skills
- Good administration and record keeping skills
- Good ICT skills (MS Office, internet, email)
- Knowledge or experience of working with people with disabilities (D)
You will pride yourself on your calm and flexible approach and ability to be compassionate and sensitive with everyone you work with. You will be a strong team player alongside being able to work on your own initiative.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
- Generous annual leave allowance
- Salary exchange ('smart') pension scheme
- Charity sick pay
- Life assurance
- Wellbeing portal
- Free on-site parking
- Dog friendly offices
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. There will be regular travel for this role to complete key tasks, therefore it is essential that you have a full driving licence or the ability to transport yourself in line with the requirements for the posts.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a CV together with a cover letter than demonstrates your suitability for the role.
1st interview date: Week commencing 22nd July 2024, online.
2nd interview date: Week commencing 29th July 2024, onsite at our National Training Centre, Osgathorpe, Leicestershire.
We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-214832
Job Schedule: Part-time (22.5 hours per week) / In-person attendance required
Salary: £40,000 per annum
Location: Al-Hasaniya Centre, W10 5PA
Closing date: 12th July 2024
Interviews dates: w/c 22nd July 2024
Reporting to: Board of Trustees
Supervised by: A trustee from the Board, typically the Chair
Who We Look For:
As our esteemed Founder/CEO embarks on retirement, we are on the search for an inspirational and resilient female leader to fill her formidable shoes. This pivotal role requires a savvy strategist, an adept relationship builder, and a visionary leader capable of inspiring and motivating a dedicated team, in synergy with our board of trustees. The ideal candidate will be deeply passionate about women’s rights with a profound understanding of the unique challenges faced by women of minority backgrounds, particularly those from the Arabic-speaking world.
Key Responsibilities:
● Operational Management and Governance: Ensure AH services meet quality standards and regulations via Senior Management oversight; identify and manage risks, and stay updated on UN ECOSOC developments.
● Strategic development and external relations: Lead strategic vision and planning, ensuring alignment with business objectives; cultivate networks and relationships to stay informed and advocate for AH services; represent AH locally and internationally, serving as spokesperson and promoting mental health initiatives for women affected by domestic violence.
● Financial Management: Collaborate with the Finance Director to meet financial goals and regulatory standards; oversee budget preparation, financial reporting, and auditing processes; maintain cost control within delegated authority levels.
● Fundraising and business development: Collaborate with trustees to align fundraising strategy with budget and priorities; oversee fundraising activities for optimal returns and sustainable income streams; lead strategic responses to tender opportunities and partnerships, ensuring effective coordination among stakeholders.
● Human Resource Management and Leadership: Inspire and lead staff and volunteers; foster a high-performance learning culture through effective management and communication; establish reporting systems for operational accountability; oversee salary and HR policies in consultation with trustees.
● Project Management: Define project briefs and outcomes for each funded project according to governance standards; approve or seek approval for business cases, receive progress reports, and address risks or issues; make decisions regarding changes in line with established governance protocols.
● Board of Trustees, Advisory Committees and Sub-Committees: Assist the Chair and Secretary in recruiting and onboarding new Trustees; ensure effective support for AH’s Board and Advisory and Sub-Committees; attend Board meetings and facilitate sound advice to the Management Committee, foster communication between Board and operational staff, and ensure the effective implementation of Board decisions.
Required Qualifications:
● Experience: Demonstrated leadership track record, ideally within the VAWG services sector with the ability to strategize, motivate, and guide a team towards achieving organisational goals.
● Skills: Proficient in strategic planning, financial management, and project oversight. Excellent communication skills for fostering positive connections.
● Qualifications: Preferably educated to degree level or equivalent.
Join us in our mission to continue delivering incredible results and making a significant impact on the lives of the women we serve. If you are driven by a challenge and thrive on making a difference, and can work as part of a dynamic team, we would love to hear from you.
With nearly 40 years of experience, our mission is to listen, support and not to judge, while our vision is to Engage, Empower and Educate.
Apply Now to Lead the Change!
The client requests no contact from agencies or media sales.
Role Purpose
To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.
To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.
To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.
To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.
To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.
Principal Duties:
A Health and Wellbeing: Main tasks
· appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care
· preparing staff rotas and leading staff meetings as and when needed.
· facilitating the health and wellbeing of the sisters as requested by:
o Making health related appointments and driving/arranging transport for Sisters to and from such appointments.
o Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same
o Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.
o ensuring Sisters who are unwell are provided with meals in their rooms if required
o sitting with Sisters and read to them and help with email and personal correspondence, if requested.
o Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.
o As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.
o helping the Sisters with use of technology as requested including helping with emails and finding things online.
o encouraging and assisting those community members who want to be involved in gardening or any other activity.
B In conjunction with the Community Operations manager:
· To ensure that high levels of cleanliness are maintained, working with the contract cleaners.
· To liaise with the individuals providing those services if any changes or additional tasks are required.
· To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.
· To act on and record any accidents and safety concerns in a timely manner.
C Domestic needs:
· To assist with the Sisters’ laundry as and when they require it.
· To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.
· To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.
D Meals
· to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met
· To undertake shopping for household requirements where required.
· To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.
E General
· To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.
· To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.
· To assist with the organisation of occasional events and funerals at the request of the Sisters.
· If requested, to make arrangements for refreshments for individuals, groups and meetings.
· To undertake any other duties that can reasonably be required of the role.
Personal Requirements:
A background in healthcare and supervising staff
Confident driver with clean driving licence
Knowledge of the care sector including accessing services and local authority allowances
Able to maintain confidentiality
Appreciation of the Catholic ethos of the house
Full DBS clearance for this role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref KEY-242
Are you a proactive, compassionate and collaborative individual with a proven record of engaging positively with young people, families, offenders, or other vulnerable groups? Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs?
If so, join St Giles as a Key Worker, where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton, providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support, from early help to children and young people in care.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a proactive member of the multi-disciplinary team, our successful candidate will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.
We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes. You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.
What we are looking for
- Experience of engaging successfully with challenging people
- Experience in negotiating with partner agencies to establish links to further the aims of the project
- Experience of working to targets and recording information for performance monitoring
- An understanding of the client group and the challenges and motivations of young people
- Sound knowledge of using monitoring systems to record all aspects of the project
- Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action
- Ability to set up and operate systems to monitor and report on work
- Excellent IT, interpersonal and communication skills, both verbal and written.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Successful candidates must undergo an Enhanced Child Workforce DBS check, on the basis that the post involves contact with vulnerable participants.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button. Previous applicants need not re-apply.
Closing date: 09th July /2024, 11:00pmInterview date:17th July 2024
This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.