Centre Manager Jobs
We have an exciting opportunity for a Store Associate to join our friendly Store in Peterborough!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: Unit 7 The Valley Centre, Sugar Way, Peterborough, PE2 9QB
Hours: 6 Per Week.
Permanent Contract.
Please note as the role is based in one of our donation centres the ideal candidate will have experience in Charity Retail and experience in handling and moving high volumes of stock on a daily basis.
Some of the Key Responsibilities
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Ideal candidates should have
- Experience of working in a retail environment due to the nature of the store.
- Experience of cash handling
- Working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
Job Title: Supporter Care Assistant
Salary: £20,123 per annum (£24,818, Full time equivalent)
Hours: 30 per week over 4/5 days
Term: All year round, permanent.
Location: Home based with regular travel to Lingfield, Surrey.
Closing Date: 1st October 2024
About Us
Epilepsy in childhood can be frightening, isolating and is often misunderstood. We stand up for children and young people with epilepsy. We’re here for them. We campaign for children’s rights. We provide innovative tools, information, and practical support for living everyday life. We coordinate world renowned research into the causes and treatments of epilepsy and deliver cutting edge health services.
Your Role
This role in the Fundraising Team is key to ensuring we offer an outstanding supporter experience to increase the depth of our supporter relationships and grow the number of loyal donors.
Our supporters are vitally important in enabling us to deliver services and support for children and young people with epilepsy. We want to be the charity of choice for donors and ensure they have positive and memorable interactions with us.
The role will:
• Engage and steward supporters by inspiring them around their giving, maximise their fundraising, and ensure their donor journey is tailored, relevant and exciting.
• Ensure the timely and accurate processing of donations, whilst being a first point of contact to supporters.
• Ensure the smooth running of the CRM (Beacon), keeping records up to date and accurate.
• Implement engaging supporter focused communications that inspire and delight.
• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising team.
What we need from you
- A positive, warm and pro-active approach to your work and other people.
- Passionate about supporter experience and improving the lives of children and young people with epilepsy.
- Excellent attention to detail with a willingness to continually learn and upskill.
- Experience of supporter or customer care with a proven track record in excellent customer relationships.
- Experience of working with CRM systems and/or databases including data management.
- Experience of working in an administration role.
We will support you and develop you should you wish for this. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
Please refer to the Job Description for full details of role.
Benefits
- 27 days annual leave plus 8 days Bank Holidays (pro rata if part time)
- Occupational pension scheme
- Health Insurance Plans (Optional)
- Eyecare Vouchers
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards - disounts platform
- Free parking on campus
We are committed to safeguarding and promoting the welfare of children and young people. An enhanced Disclosure and Barring Service check will be required.
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with the barred list DBS adult workforce Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
TLC: Talk Listen, Change is seeking an engagement worker to conduct individual sessions and group work with adults experiencing homelessness who are seeking to change their harmful behaviours. In this role, you will be part of a broader partnership that delivers a range of interventions to support individuals, families, and the wider community. Your work will focus on helping clients reduce harmful behaviours and work towards safer, healthier lifestyles, and ensure clients are supported for other complex needs within a partnership approach.
The role
As an Engagement Worker, you’ll play a crucial role in transforming the lives of adults experiencing homelessness by helping them address and change harmful behaviours. You’ll identify their challenges and work to create actionable plans for improvement, collaborating with various agencies to connect them to the resources they need. With the support of senior staff, you’ll implement effective risk management strategies and serve as a mentor, delivering targeted programme materials focused on harm reduction, early intervention, and behaviour modification in both individual and group settings. This role is about stepping up and making a meaningful impact. Are you ready to take on the challenge?
About you
Are you a compassionate leader who excels in supporting adults experiencing homelessness and helping those who want to address their harmful behaviours? We’re seeking someone who can confidently deliver tailored programs to this vulnerable population, skilled at managing interactions in both one-on-one and group settings. In group scenarios, you're a team player who works alongside colleagues to model prosocial behaviour and foster a supportive environment. You've demonstrated your ability to build trust with clients and are unafraid to confront challenging or harmful behaviours directly.
Ideally, you have experience working with adults in a therapeutic setting and have a strong background in managing safeguarding concerns. You’re adept at navigating conflict and consistently bring a positive, solution-focused attitude to your work.
If you have experience supporting individuals with complex needs or are multilingual, we’re especially interested in hearing from you.
We believe in empowering our team members to excel in their roles. That’s why we offer flexible working hours around core business times, an annual Professional Development allowance, a generous annual leave package, and additional time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.
If you’re ready to make a meaningful impact and help shape a better future for our clients, we’d love to hear from you.
About us
TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.
TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Maidstone
Location: HMP Maidstone
Salary: £11,034 (£27,584 FTE)
Hours: 14 hours (2 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Maidstone. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for week commencing 7th October 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-216767
Harris Hill is excited to be working with a fantastic charity based in Berkshire, in their search for a Head of Advice.
Location: Based predominantly in Bracknell and Maidenhead offices (potential for some remote working)
Salary: £40,000 -£45,000
As Head of Advice, you will ensure delivery of high-quality advice services across multiple channels, maximising engagement and access.
Key responsibilities include:
- Ensuring that advice services meet local needs, are effectively managed, consistently delivered and developed to achieve funder requirements, agreed KPIs, accreditation and contractual obligations, client outcomes and regulatory requirements.
- Ensuring that clients and the charitable objectives remain at the heart of the service.
- Working as part of the senior leadership team to support the Board of Trustees and CEO to develop and monitor the strategic plans that reflect the mission, vision and values of the organisation.
- Developing and maintaining stakeholder relationships
The successful candidate will be an inspiring leader who enjoys creating atmospheres where people can thrive and will be experienced in managing a team to deliver high performance, while putting people at the centre of everything you do. You’ll be passionate about developing partnerships and will look for ways to ensure processes are efficient and accessible, in order for the organisation to provide straightforward ways for as many clients as possible to access services, while ensuring Key Performance Indicators (KPIs) are met. You will be effective at coaching and mentoring the people you manage, and able to develop them well, both in their current roles and for them to progress through the organisation. You will possess excellent communication skills, with the ability to communicate assertively but calmly and compassionately, speaking confidently to people at all levels of the organisation. Crucial to the role is a strong understanding of advice and advice issues e.g. housing, debt, employment, benefits etc in order to support the team with complex work and oversee QAA.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Assessment & Reconnection Worker - Rough Sleeping Services
London
£35,578 - £39,227
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client provides a rapid response service, intervening to ensure no one needs to sleep rough, their work is ongoing and they are currently looking for people to join their services across London.
As an Assessment and Reconnection Worker, you will:
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Be part of a busy team environment working closely with people new to, or at risk of rough sleeping. lly involves the client. th
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Build and maintain effective relationships to support clients throughout their recovery.
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Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
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Work on a weekly rota including early, mid and late shifts (some evening and weekend work may be required).
About you
They are always on the lookout for enthusiastic people to join them. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support their clients on their recovery journey.
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If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations, they will provide you with the rest through training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
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If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!
Closing date: 10am on 1 October 2024
Interview and assessments on: 14 and 15 October 2024
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
Our People and Leadership Lead will work collaboratively across sectors to create relationships with and between people, communities and system partners to ensure that they have the skills, knowledge and confidence required to develop opportunities to move more and tackle inequalities. This role has a focus on volunteering, supporting organisations and reducing inequalities.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is an exciting role, which will allow the successful candidate to gain a strong understanding of a whole systems approach to physical activity, across a number of projects, programmes and approaches within an Active Partnership.
This is a full-time role (37 hours per week), but job shares and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the National Squash Centre in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
Closing date: Monday 30 September 2024, 5pm
Interview date: Thursday 17 October 2024
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.
The client requests no contact from agencies or media sales.
Outreach Worker- Arabic Speaking (working with parents and children)
21 hours per week, £27,177.91 per annum, pro-rata (including London weighting)
South Westminster
Fixed term to end March 2026
This is a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres. We are currently looking to recruit an Outreach Worker in Westminster area to provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.
Fluent in Arabic, the role will include developing an understanding of the local area including services and facilities. You will also need to pro-actively engage with vulnerable and isolated families and carry out home visits, as required. The role will include developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers. In addition, the successful individual will help to organise social events to bring the community together.
We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required. A non-judgmental approach is essential. The ability to network is also important.
A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity.are essential.
The salary for 21 hours per week is £16,306.75 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 6th October 2024
Interview Date: Week commencing 14th October 2024
Key Responsibilities
Financial:
- Raising purchase orders, processing purchase invoices & expenses & making payments.
- Ensuring appropriate backup is saved within Xero to support accounting transactions.
- Liaising with wholesale customers, raising sales invoices and reviewing ageing debtors following up on payments.
- Routine communication regarding financial information with regulators and banks.
Board of Trustees & CEO support:
- Arranging Board and committee meetings - securing dates, venue bookings, preparing and collating papers and presentations, taking minutes and facilitating actions.
- Coordinate Trust policy reviews and ensure these are completed in a timely manner
- Organising team meetings, team awaydays and collating and sharing information and notes arising from those sessions
Recruitment & HR:
- Preparing documentation & placing adverts.
- Organising interviews both in person and online.
- Processing documentation - new starter details, contracts & updating the HR system.
- Organising and booking staff training as required.
- Arranging DBSs for staff and trustees as required.
Retail:
- Monitoring online stock levels, placing orders for merchandise, and liaising with our fulfilment centre.
- Ensuring our retail management system contains up to date data, by reviewing stock takes, accurately processing orders and updating the database as appropriate.
- Producing quarterly stock take reports.
- Supporting the sales team at Port Lockroy.
General:
- Monitoring inbox, office telephone & postbag
- Working flexibly with colleagues in the broader support of the aims of the Trust. Providing ad hoc administrative support as required.
- To ensure at all times the reputation of the Trust is maintained and enhanced through our work and to undertake all of these with our values at heart & a high regard for both Health & Safety + Equal Opportunities.
Job Requirements
Knowledge & Experience
- Knowledge & experience of basic financial processes
- Working knowledge of accountancy software: Xero and Excel
- Experience of organising & supporting meetings, inc. minute taking
- Experience of working in the charity sector
- Knowledge of bookkeeping
- Experience in handling public enquiries
- Knowledge of charity governance
Skills, Abilities & Attitude
- Excellent communication skills - written and verbal
- Excellent customer service skills
- High level of attention to detail
- Excellent IT skills: MS Office, familiarity with databases
- Ability to analyse data & produce concise reports
- Skilled in organising meetings, taking great minutes, & supporting the board
- Understanding of the need for professional confidentiality
- Team player with high levels of initiative
- Flexible & adaptable
- Self-motivated & able to work without direct supervision
- Highly organised & efficient, able to work under pressure
- Committed to health & safety + promotion of equality
Terms
UKAHT is committed to providing excellent terms and conditions of employment for all employees.
Location: This position is based in our Cambridge office, where we operate a hybrid working model - a flexible blend of homeworking with essential office-based work at the office at High Cross, Madingley Road, Cambridge, CB3 0ET.
Salary: £28,000 pro rata
Working Hours
- 30 hours per week, Monday to Friday.
- Flexible working hours available; to be agreed upon appointment.
- You will also be required from time to time to work occasional evenings and weekends for which you will be granted time off in lieu.
Holidays: 25 days pro rata per year of paid leave plus the usual public holidays.
Expenses: All reasonable travel costs incurred as part of the role will be reimbursed as per UKAHT policy.
Probation period: The appointment will be subject to an 6 month probationary period
Notice period: Upon completion of the probationary period, the period of notice will be eight weeks by either party.
The UK Antarctic Heritage Trust protects and preserves sites and artefacts of international significance across the Antarctic Peninsula.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.
You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.
Please submit your CV alongside a covering letter no more than one A4 page detailing exactly why you would like to join our team.
Please note that we may close the application process early should we receive sufficient and suitable applications. Therefore, please submit your application as early as possible.
This post is subject to a Disclosure and Barring Service (DBS) Enhanced Disclosure and satisfactory references.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse Operative
Birmingham B7 5QT
Salary: £18314.40 per annum
Location: Birmingham, B7 5QT
Hours: Part Time, 30 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Warehouse Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.
These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
We will be actively interviewing candidates as they apply.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training will be provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key duties and responsibilities:
1. Operations
· Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food
· To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow
· To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
· Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
· Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
· Ensuring great customer service in delivery
· Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
· Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run
· Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
· Undertake all checks and procedures from pre-delivery to post-delivery
· Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
· Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively
· Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
· Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
· Participate in end of day reviews and planning for the next day’s activities
· Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times
3. Standards
· Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
· Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
· Ensure that food movements are accurately logged on the electronic stock management system
· Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
· Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
Person Specification - Skills, Qualities & Experience
Skills
· Excellent, clear and proactive communication skills, both internal and with external stakeholders
· Team working skills, including both the ability to delegate and to develop people with a positive approach
· Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
· All round good health and ability to do physically demanding work at times
· A positive and creative attitude in support of our FareShare & partners values
· A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
· A flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
· Up-to-date driving license
· IT literacy, in particular of using Microsoft applications (Outlook, Word
· Sound numeracy skills
· Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)
Desirable Experience
· Experience of working in a warehouse environment, preferably with food
· Experience of working with individuals who may feel vulnerable or need support
· No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)
· Previous multi-drop experience is preferred however not essential.
· The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery
· A good geographical knowledge of the County and surrounding area would be helpful.
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
We will be actively interviewing candidates as they apply.
The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown.
The ideal candidate will have:
· Experience of working face to face with families
· Good knowledge of safeguarding and child protection procedures
· Experience of recruiting, training and managing volunteers
· Skilled at delivering training
· Excellent interpersonal skills, experienced at working with a wide variety of people
· Good IT skills
· Ability to work on own initiative in a challenging environment
· A relevant qualification
Closing Date: End of October 13th
Interviews will take place w/c 21st October 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Consultant role will support the Director and Mobilise team to coordinate and deliver a range of projects supporting our clients. This new and exciting role is well suited to an individual that enjoys building new connections, working with and supporting people and organisations to learn and develop, values working to a high standard and wants to bring about change. The post holder's duties will primarily focus on providing capacity building support to third sector organisations alongside organising events, undertaking community outreach, building and maintaining relationships and networks, writing reports based on analysis and research, and engaging with clients and project stakeholders to prepare bids and deliver new work.
Main Duties:
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Plan and manage projects to ensure activities are delivered effectively to timescale and budget
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Plan and deliver fieldwork, outreach projects and events to engage residents and organisations
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Work as part of a team to deliver projects with associates and partner companies
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Undertake research and data collection, including resident engagement activities
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Lead and support the design and delivery of workshops, training opportunities, and resources to support NFP organisations on a range of key capacity building areas
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Undertake organisational health checks and keep accurate and up to date records
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Undertake monitoring and evaluation activities
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Help create content and materials for communications purposes and social media
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Work closely with project leads to prepare reporting and supporting documents
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Support the development of Mobilise Public Ltd and its people, including supporting the development of tenders and proposals
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Any other tasks as directed commensurate to the role
Skills, Knowledge & Experience Required (Essential)
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Supporting/Working with or in not for profit (NFP) organisations, in particular voluntary, community and/or social enterprises
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Knowledge of key areas that create a strong and sustainable NFP organisation
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Knowledge or experience of working with NFP organisations of different sizes from grassroots to key anchor and national level organisations and a clear understanding of their current challenges
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Facilitating and developing or supporting events, workshops, focus groups or other similar activities
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Delivering fieldwork and outreach approaches to successfully recruit and engage a wide range of people and organisations
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Help identify an organisation’s development needs
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Excellent people skills that enable you to work sensitively and build trust to develop working relationships with a diverse range of people, organisations and clients from different sectors
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Excellent written and communication skills with the ability to tailor messages to different audiences and present information clearly and confidently
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Works to a high standard with attention to detail, management and organisation
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Effectively use a range of software including Microsoft Office, Google, and ideally other digital/online platforms
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Self-motivated with an ability to work independently as well as part of a strong team and work on multiple projects
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Right to work in the UK
Desirable:
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Experience at undertaking organisational diagnostics and/or skills audit and developing learning plans
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Experience of working in or with social housing and local government organisations
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Experience of designing and delivering successful training or coaching sessions to successfully build the capacity of NFP organisations in person and virtually
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Developed tools and resources for NFP sector organisations
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Experience or involvement in civil society – working with communities, volunteering, fundraising, community organising etc
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Expertise in data analysis, IT systems
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Knowledge or experience of digital engagement tools, social media, and/or AI as pertinent to the role
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Strong analytical skills
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Experience in creating and analysing surveys
Key Terms
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Salary Range: £27,500-£38,000 (FTE), depending on experience
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Negotiable full or part time hours – (minimum of 0.6 FTE). The role is open to compressed working in accordance with the needs of the job
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Home and remote working with one day or more per week at a shared office
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Some travel required within London and England which may include overnight stays according to the needs of contracts (anticipated travel days 2-3 days per month)
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Occasional evening / weekend work required
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25 days paid leave per year plus bank holidays (pro rata)
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Statutory sick leave & pension contributions
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Probationary period applies (3 months)
- Notice period 2 months (1 month during probation)
We are also recruiting for associates to join us on a freelance basis. Please contact us for more information.