Centre manager jobs
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This is a new role working across Battersea’s Income Generation department, in particular Philanthropy, Partnerships and Commercial (PP&C), to help drive income growth and maintain strong funder relationships.
As part of this role, you will work primarily on information gathering and management, and the creation of inspiring cases for support, funding propositions and impact reports. You will keep fundraisers informed of updates and progress in key projects and areas of work, supporting funder meetings by providing up to date information. You will also help us explore more creative ways of delivering cases for support, funding propositions and impact reports, so that we stand out from other organisations.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 30th April 2025
Interview date(s): w/c 12th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking to appoint two Fundraising Officers to join our highly successful fundraising department, working within either our Corporate or University teams.
This is a fantastic opportunity to start your career in fundraising and the third sector, or to build on your existing experience. These roles will provide vital support across our Fundraising Team helping you develop the key skills needed to become a successful fundraising professional in the years ahead.
You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
The role at a glance
Contract:
Permenant
Start date:
As soon as possible, as agreed with candidate
Working Hours:
09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.
Location:
This role will be based at our Head Office in London.
Salary:
£30,000 (for candidates with no/ limited fundraising experience) up to £32,400 (for a more experienced candidate)
Annual Leave:
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff Benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Wednesday 7th May 2025
Interview Day (in-person) - Friday 16th May 2025. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.





Do you have experience uncovering conversion problems through insight and analytics, then turning that data into impactful A/B tests and optimisation decisions? Are you comfortable diving into tools like Google Analytics 4 and Looker Studio? Keen to use your skills to make a real difference to millions of people?
We’re seeking a skilled CRO Analyst on a fixed term contract basis to join an exciting experimentation program, where you’ll own the end-to-end CRO process for our fundraising event products such as the famous London to Brighton bike ride.
Supported by developers, UX designers, content creators and tracking implementation specialists, you’ll be responsible for defining and delivering the experimentation roadmap for BHF Events products, spanning insight, test ideation, test completion, analysis and stakeholder management.
In this role you’ll set up funnels and other custom reports and generate actionable insights as well as devise experiments and optimisation strategies that will align with business goals.
You’ll develop strong collaborative relationships with our BHF Events product owners, analyse the customer journey, provide teams with key insights, monitor and report on performance, and manage a programme of testing to measurably improve conversions.
This job will appeal to you if you’re keen to join passionate, supportive, growing team at the heart of everything digital at the BHF. Your work will power income growth through experimentation and make a tangible contribution to BHF’s lifesaving work.
About You
An advanced user of Google Analytics 4 (GA4), you have extensive experience analysing onsite journeys, end-to-end conversion funnel reporting, and planning and running experiments (particularly A/B testing).
With strong data analysis skills, you can set up funnels and other custom reports and generate actionable insights from them. A strategic thinker with a result-driven approach, you can devise experiments and optimisation strategies that adhere to best practice and align with business goals.
Collaborative, proactive and positive, you are a team player with experience working and building relationships cross-functionally to deliver outcomes. With excellent communication skills, you can communicate complex findings in a clear and concise manner to stakeholders and colleagues.
Possessing a customer-centric mindset, you are always focused on delivering great user experience.
You bring knowledge and experience of the following tools and techniques:
- Strong knowledge of GA4 and digital analytics in general
- Familiarity with data visualisation tools, such as Looker Studio or PowerBI
- A/B testing best practices and experimentation management
- Basic knowledge of HTML and CSS
- Familiarity with testing tools, such as ABTasty, Optimizely or VWO
- Basic knowledge of usability best practice and user-centred design principles
Your current job title may be CRO Analyst, Web Analyst, Digital Analyst, Product Analyst, Product Manager, CRO Specialist, CRO Manager, Experimentation Specialist, Experimentation Manager, Experiment Analyst, or a related field.
Working arrangements
12-month fixed term contract, with possibility of extension. Start date is as soon as possible.
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
Position: Helpline Support Officer
Hours: Full-time (35 hours a week) – Substantial Part Time considered
Contract: Fixed Term 12-month maternity cover contract
Location: Office-based in London, with regular home working
Salary: Starting from £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role you will be providing emotional support and information to people affected by multiple sclerosis (MS) that empowers them to; live to their full potential, take an active role in their treatment and secure the care and support they need. As part of the helpline team you will also contribute to the overall implementation of the teams objectives and successfully embedding new services.
Our helpline is open 9am – 7pm and therefore this role includes working a shift pattern of 9-5, 10-6, 11-7 or as the service demands.
Please note this is a fixed term 12-months maternity cover contract. This role is full time, part-time hours (28 hours +) will be considered.
Closing date for applications: 09: 00 on Wednesday 23rd April 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About Us
Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.
Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.
Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.
We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.
About the Role
We are now recruiting for a Housing Advice and Case Worker to provide expert and specialist housing advice and support to our policy and case work teams, especially as it relates to Black and minoritised migrant women with housing needs affected by the criminal justice and/or immigration systems.
The post holder will divide their time equally between our Policy and Public Affairs team and frontline services work. As housing lead, they will be responsible for building and maintaining relationships with external stakeholders, producing and delivering training and other resources, and will work alongside the Policy and Public Affairs team to ensure the smooth running of our Safe Housing for Migrant Women project. The successful candidate will act as a source of specialist advice to our frontline staff regarding the housing rights and needs of our service users, and will provide urgent community casework support to women with housing needs referred internally from other Hibiscus Projects. The post holder will also support a caseload of a least five service users, providing holistic support and advocacy to empower women to rebuild their lives.
This will include supporting women to participate in education, training, providing outreach support, ensuring the women they work with have a clear understanding of their rights and obligations and how their immigration status may affect their rights to housing and work.
The Housing Advice and Case Worker will play a key role in facilitating communication between the Policy and Public Affairs and frontline teams, maintaining accurate records to support with monitoring, reporting and evaluation of Hibiscus’ Projects. In particular, they will support the collection of data, case studies and qualitative feedback to inform the Safe Homes for Migrant Women project and evaluation.
They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.
[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010]
[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised]
Salary
£30,000 (FTE)
Team
Services
Policy and Public Affairs
Duration
Until 31 March 2026
Hours
Full-time (35 hours per week)
Location
Hibiscus’s London office at least two days a week, with occasional travel across London, as necessary. Flexible working arrangements available for the remaining days.
Reporting to
- Services Manager
- Head of Policy and Public Affairs
About you
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls. We are looking for someone who is motivated and passionate about the housing rights of Black and minoritised migrant women. You will need knowledge and significant understanding of the challenging reality of the housing and how Black and minoritised women can best gain access to relevant housing offerings.
The successful candidate will have experience working in the housing sector or providing housing advice/advocacy to groups subjected to marginalisation and an in-depth knowledge of relevant housing legislation, policy and practice, especially as it relates to Black and minoritised migrant women. The candidate will have experience of working in partnership with statutory and non-statutory organisations, and proven ability to engage and influence a range of stakeholders, while working collaboratively and positively with service users and colleagues.
The candidate will have direct frontline experience working with women with complex needs such as insecure immigration status, criminal justice system involvement, or violence against women and girls, and be confident in facilitating workshops, developing training and collating case studies using trauma-informed, feminist practice.
They will have excellent written and verbal communication skills, attention to detail and a proactive approach to working. They will have a clear and demonstrable understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls.
How to apply
Please follow the 'How to Apply' link indicated below.
You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.
Please note we will not accept CVs or Cover Letters.
Closing date
Tuesday 22nd April at 9:00am
Interviews
We will notify candidates invited to interview on 28th April
Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
If you do not want Hibiscus to retain your application on file, please state so in your email.
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Cafe Coordinator
Reference: 273
Responsible to: Crisis Cafe Team Leader
Contract: Permanent
Salary: £25,000 - £27,764 per annum, pro rata
Hours: Part time (22.5 or 30 hours per week)
Working Base(s): Stevenage Crisis Café
Work pattern: A full-time pattern will be a 7-day flexible rota, working 17:30 - 01:30.
This role is managing a shift delivering emotional support to those in mental health crisis, face to face and over the telephone through our helpline.
About the Service
Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
- At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 25th April 2025.
Interviews will be held week commencing 12th May 2025.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Position: Project Coordinator – Service Innovation
Hours: Part-time (21 hours a week)
Contract: Fixed term contract until 25th August 2025
Location: Office - based from one of our UK National Offices, with flexibility to work remotely
Salary: Starting from £15,830 (FTE £26,384) per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Over 130,000 of us in the UK have multiple sclerosis (MS). It’s unpredictable and different for everyone. It’s often painful and exhausting, and can cause problems with how we walk, move, see, think and feel. It can make it hard for us to work, and do the things we enjoy. But it doesn’t have to be this way. We’re the MS Society – a community of people living with MS, scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. And we’re driving research into more – and better – treatments for everyone.
Together, we are strong enough to stop MS.
Job Purpose:
- To provide high quality, proactive and efficient support to the service pipeline, service transformation project and service team members across the UK, whilst maintaining appropriate systems and processes to support the effective delivery of service innovation and development
- To act as a resource for colleagues offering direction through the service innovation process, assisting colleagues with document/project development and the agreed deliverables, and being available for light touch project support and guidance
- To produce regular reporting on the performance of projects and services ensuring there is oversight of support service provision within the organisation
- To contribute to the overall implementation of the Service and Support directorate objectives
Please note this is a part-time (21-hours per week) fixed term contract until 25th August 2025.
Closing date for applications: 9:00 on Tuesday 29th April 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are offering an opportunity for a qualified Technical Specialist in Conservation Design & Impact to play a central role in delivering and supporting Fauna & Flora’s work to strengthen project design and monitoring, evaluation and learning (MEL) to understand impact at project and organisational levels and strengthen conservation practice.
Your experience will include theory-based project design and MEL, and you will have knowledge of a breath of MEL approaches relevant to conservation work – including social, ecological, behavioural and capacity building. More practically, working closely with targeted project teams and other technical specialists, you will play a vital role in creating and implementing context-appropriate, pragmatic project MEL systems. This will include supporting project teams in the design of impact focused MEL based on the project’s Theory of Change, creation of holistic MEL framework and establishment of protocols for the collection, analysis and evaluation of data, and potentially conducting (or facilitating self-) evaluations of project data where relevant. These will all be considerate of the context of the project, ensuring that the time, skills, and funding investment needed is practical. Your skills will be grounded in practical experience of delivering conservation initiatives, and you will have direct experience of delivering MEL from design through to analysis, interpretation and management and use of gathered data.
You will also be experienced at building the capacity of others operating within varied resource constraints and contexts. This could include formal training, accompaniment and coaching. You will be able to think holistically and work collaboratively with project staff, partners, and other technical specialists from diverse disciplines to effectively embed enhanced MEL into conservation projects and to document and share learning. This will include the production of guidance materials, active participation in Communities of Practice, and facilitating peer learning and training.
This position is based in Cambridge. Some local and international travel may be required. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 27 April 2025. Interviews are likely to take place during either the week commencing 12 May 2025 or the week commencing 19 May 2025.
Start date: May (or as soon as possible)
Salary: £25,874 per annum (or £29,864 pro-rata, inclusive of £3,990 London/South East Weighting, if applicable)
Location: Hybrid working with either London or Manchester as base. We are happy to consider any flexible working request.
Working hours: Full-time, 35 hours per week
Contract: 6-month fixed term contract
Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.
Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose: A supporting role within WIP’s Monitoring & Evaluation team with a focus on systems administration, user support, data monitoring and gathering of women’s voices
Key Responsibility Areas
1. Hold responsibility for case management user administration and routine technical support
2. Support programmes teams to effectively use the case management system by providing training and guidance
3. Support programme managers and the wider organisation with effective reporting by ensuring data monitoring systems and processes are being utilised to their full potential and data sets are of a high quality
4. Support gathering women’s voices and experiences in order to understand the women who are using WIPs services, and the outcomes and impact of our programmes
The client requests no contact from agencies or media sales.
We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.
You’ll be joining Brigstowe at an exciting time as we aim to build on the fundraising growth and development from recent years. Can you help us to deliver compelling communications while moving our income generation to the next level?
Your role
You’ll be securing financial support for Brigstowe from individuals while simultaneously raising its profile among stakeholders through strategic communications and marketing efforts. This work includes:
1. Building relationships with community groups and corporate organisations, managing individual giving through the ‘Friends of Brigstowe’ programme, organising fundraising events and providing supporter care.
2. Developing and implementing marketing/comms strategies to promote Brigstowe’s work, producing branded materials (newsletters, reports, blogs, videos), overseeing our website and social media presence, and handling media relations.
About you
You’ll have a proven track record in community fundraising, with a good understanding of stewardship that converts supporters into champions.
Creative and proactive, your previous marketing and PR expertise will bring compelling stories to life across various platforms, enabling us to connect with a diverse range of stakeholders. You’ll be someone who networks comfortably and spots opportunities others might miss. You’ll be resilient, self-motivated, and be meticulous with a strong eye for detail and fantastic planning skills.
You’ll be someone who can commit to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion.
About us
Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice and support, a peer support group and peer mentoring.
We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times.
As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:
- 26 days holiday per year plus bank holidays (pro rata)
- 6% pension contribution
- Ongoing training and development opportunities
- Regular one-to-one supervision
- Flexible/remote working options available on discussion with line manager (some office working is required)
- Cycle to work scheme
Closing date: Midday Wednesday April 30th
Interview date: Wednesday May 7th at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF
How to Apply:
Please fill in the Application Form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored using the person specification and therefore applicants who provide clear examples to evidence their skills and experience are more likely to be offered an interview. Brigstowe values the experience and diversity of individuals and therefore invites you to also use general life experience when evidencing your abilities and experience against the person specification.
Please also complete our Required Information Form and Equal Opportunities Form.
If you would like more information on this role, please see our website.
Brigstowe is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills of any background or identity, or those identifying as having a disability. We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently under-represented in our staff team. We also encourage applications from people living with HIV. Any applicants who let us know that they are from either of these two groups and who meet the essential criteria in the person specification will automatically be invited to interview.
Brigstowe supports people living with or affected by HIV in Bristol and the surrounding areas. The Peer Partnership provides peer support solutions.

The client requests no contact from agencies or media sales.
Position: Purchase Ledger Senior
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re seeking a skilled Purchase Ledger with a passion for accuracy and efficiency to manage the processing and payment of invoices, credit notes, expenses, and other payments through our purchase ledger system. In this vital role, you’ll handle a high volume of transactions using Compleat purchase ordering software and our accounting system (currently Dynamics GP, likely to transition to Microsoft Business Central soon).
You’ll be responsible for ensuring all invoices and expenses are legitimate, accurately matched, and approved in line with our policies and procedures. Acting as the primary contact for suppliers, (including managing the accounts payable mailbox) you’ll ensure that all queries are dealt with promptly and efficiently and that the turnaround between receipt and payment of invoices is in line with what has been agreed with the supplier. You’ll ensure payments are processed on time and prepare bulk BACS payment runs, reconcile supplier statements, and assist with verifying supplier details.
If you have experience in purchase ledger management, strong attention to detail, and a proactive approach to problem-solving, we’d love to hear from you.
Closing date for applications: 9:00 on Monday 21st April 2025.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Hours: Full-Time, 37.5 hours per week, flexible hours
Location: Primarily office based in central Bristol, with use of other partner locations for ad hoc use. This role will involve travel across the Western Forest region and occasionally within England, with a travel expenses budget. Hybrid arrangement by agreement.
The Western Forest is a brand-new programme having been launched with national and Ministerial profile in March 2025. The Forest will support over 2.5 million people, cultivating a greener, more connected future by creating a landscape with trees and woodlands at its heart.
The Western Forest will deliver landscape scale change and real green investment, connecting people and nature across three regions – Wiltshire, Gloucestershire and the West of England (including North Somerset).
The Western Forest Director will drive, direct and manage the delivery and strategic direction of this new national forest. The Director will inspire and work alongside partners and the core Western Forest team to achieve the goals and targets set for the forest, ensuring it develops sustainable income streams and models of delivery by 2030.
The Western Forest Director will head up the core team in supporting and directing resource and expertise throughout the region. Some key duties include:
- Lead on strategic development and impact.
- Support the shaping and organisational effectiveness of the Western Forest team and partnership, with a focus on collaboration, learning and knowledge sharing.
- Be responsible for the creation and management of relationships with partners and funding bodies working to build and develop existing partnerships and encouraging new ones.
- Develop open, trusting and respectful relationships throughout the governance structure and between the team and Boards.
- Manage and ensure delivery of the programme KPI’s and partnership delivery model.
This list is not exhaustive but highlights the key duties of this role. A full job application pack can be found attached to this advertisement.
To meet the needs of this role you will need:
- Demonstrable experience of impactful leadership, working across organisations and a wide range of sectors and stakeholders.
- Experience of advocacy, engaging with external stakeholders to influence social change or public policy.
- Proven track record of securing significant financial resource for an organisation through large funding bids or other sources of income generation, ideally with a good knowledge of the tree and woodland funding sector.
- Exceptional communication skills, both written and verbal, with the ability to engage effectively with senior leaders, community groups, and the public.
- Excellent leadership skills with the ability to inspire and lead diverse teams and stakeholders.
- Proven ability to plan resources appropriately and understand financial reports including budgets/cashflow management, risk management and forecasting models.
Forest of Avon are an equal opportunity employer and applications will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status or age. The Forest of Avon is committed to safeguarding and promoting the welfare of vulnerable people and expects all members of staff to share this commitment. We seek to challenge the status quo with the power of diversity, inclusion, and collaboration. We encourage different perspectives and seek to support our team and partners to share and implement new ideas, to continue improving and to realise our full potential.
This is a rare, unique and exciting opportunity to take a lead role in developing the programme and setting the strategic path for the Western Forest – the first new national forest in over 30 years.
To apply for this role please submit your CV detailing your relevant experience and a covering letter of no more than 4 A4 pages to the recruitment team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.
This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.
Key Responsibilities:
- Maintain accurate and legally compliant supporter and membership data in the CRM system.
- Develop, implement, and review CRM data processes to improve the supporter journey.
- Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
- Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
- Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
- Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
- Ensure the accurate recording and reconciliation of donations and membership fees.
Person Specification:
- Experience working with CRM systems to manage supporter or customer data.
- Understanding of data protection and legal compliance regarding data handling.
- Strong organisational and interpersonal skills with attention to detail.
- Excellent communication skills and a commitment to delivering high-quality customer service.
- Experience in managing financial transactions and payment processes.
- Previous experience within a fundraising or membership-based organisation.
- Familiarity with Direct Debit administration and working with BACS or Payfile systems.
- Ability to liaise with external service providers and support cross-functional teams.
What’s on Offer:
- This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
- A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
- A rare part-time opportunity of 29.5 hours per-week and an immediate start.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: WSA-251
Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have experience of working in services which provide support to people who have faced adversity and disadvantage?
If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future. Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.
St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.
About this key role
Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager. You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.
Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.
What we are looking for
- Experience of managing a case management system including inputting data and creating reports.
- Experience of working in services providing administrative support in a busy, pressurised environment.
- Experience of working in services which provide support to people who have faced adversity and disadvantage.
- Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
- Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
- Ability to create and communicate performance reports in a variety of formats.
- Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.
We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11 p.m. on 22 May 2025 Interview date: 05 June 2025
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people in difficult situations?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience whilst being supported to manage their lives and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Café Support Worker
Reference: 276
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: From £24,024 Per Annum FTE (pro rata for part time hours)
Hours: Full time (37.5 hours) - Will consider part-time of 30hrs or 22.5hrs.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30, a part-time pattern will be working 3 or 4 out of 7-day rota.
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 30th April 2025
Interviews to be held week of 12th May 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.