Case Team Manager Jobs in Central London, Greater London

Caseworker (Kent & Sussex)

Job Role:
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The Forces Employment Charity offers a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life. 

Reporting to Op NOVA East England Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region. 

This position is full-time, 35 hours per week with a salary of £28,325. The successful candidate will be based at home with regular travel within the region, (Kent & Sussex). This role consists of managing and supporting caseloads of vulnerable veterans in your allocated region.
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Principal Responsibilities:

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• Contact all clients within 48 hours of allocation
• Undertake face to face needs assessments and develop support plan within 5 days of allocation
• Provide peer support and practical experience to colleagues and clients
• Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager.
• Review assessments at 3 monthly intervals to understand and demonstrate progress.
• Work with and empower client to engage with the support plan and goals agreed during their needs assessment
• Produce written report when requested highlighting support given to client and level of engagement
• Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in the Area, including the Police, Probation Service and NHS Liaison and Diversion.
• Work to identify and engage veterans with the service
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for everyone
• Ensure that all activity is recorded on Salesforce case management system (CMS)
• Deliver any further activities and presentations as reasonably required by your Regional Manager and the National
  Manager

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PERSON SPECIFICATION
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Essential Competencies:
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• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system
• Ability to collaborate effectively with internal and external stakeholders.
• Highly organised with strong IT skills and experience of using Case Management Systems
• Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the
  individuals we work with change their lives.
• Excellent team player who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
• Driving licence and use of own car.
• Strong communicator

​Desirable Competencies:
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• NVQ Level 4 Information, Advice and Guidance
• Experience of using Outcomes Star
• Salesforce case management system experience, this training will be provided for the successful candidate if they are not already trained
• A working knowledge of the Justice system and experience of working with offenders or ex-offenders.
• Experience of serving in the Armed Forces

​Security Clearance: Successful candidates will be required to undertake an NPPV level 2 police vetting, been a resident in the UK for over 5 years and an Enhanced DBS clearance.
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Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
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If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. To apply, please submit your CV and cover letter by Midnight Tuesday, 2 July 2024.

Engagement and Project Delivery Lead for leading Charityin North West London required.

We are small but growing organisation and looking for the right person to join our friendly and progressive Independant Chair led team. Please do take time and consideraton in applying for this role as we are looking for a candiate that fits the criteria and relevent exprience of the role.

Key Responsibilities: 

1. Stakeholder Management
2. Project Management
3. Communications
4. Representation

For full details please see the document attached.

Application forms can be downloaded from this page and sent to the email listed on the final page. All information must be completed for consideration to proceed to the next interview stage. Copy and paste CVs will not be accepted.

Interview dates will be Mid July.

Previous Applicants need not apply.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Criminal Justice IDVA (Independent Domestic Violence Advocate)

Salary: £30,000 - £32,000

Location: Hammersmith, Charing Cross Police Station & Westminster Magistrates Court

Contract: Fixed Term contract until 31 March 2026

Hours p/w 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Criminal Justice IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose domestic abuse cases are going through the police and criminal justice system and risk to children is a factor.  You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response and early intervention to victim/survivors experiencing domestic abuse. You will be embedded in the community safety unit within the police, working with police professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from police and court at every stage. Attend the weekly specialist domestic violence court in Westminster as a domestic abuse agency representative to obtain court outcomes, support efficient case progression and seeking opportunity to increase survivor safety at every stage of the court process.

The IMPACT project was established over 10 years ago and has been working in partnership in Hammersmith and Fulham aiming to improve integrated working between criminal justice agencies from the point of reporting an incident to court and beyond; to reduce attrition through earlier intervention and improved outcomes for victims/survivors and their children; and to hold more perpetrators to account through the justice system. The IDVAs will inherit strong working relationships and a commitment from all parties to offering more trauma-informed services.  The borough has a focus on prioritising and developing good DA work in and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.  

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.

About You:

You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

To be successful as the Criminal Justice IDVA you will need the below experience and skills:

You will establish positive, proactive, and innovative working relationships with housing services and partner agencies.Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.

Your abilities extends to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 14 July 2024 @23:59

· Interviews are taking place on rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

BACKGROUND

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, the Foundation provides specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty.  We take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it.  For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the CEO, Executive Director of Asylum Aid and Senior HR and Operations Officer.

OVERVIEW OF THE ROLE

 The Head of People is a new role for the organsiation and you will be joining us at an exciting time, as we are moving into new offices and seek to drive forward our new 2025-2030 strategy.  This role will play a pivotal role in implementing our objective to be an employer of choice. maintaining and evolving our strong team culture, and strengthening our position as leader in evidence based management and leadership practices.  In this role you will be supported to develop the capacity, capability and human resource systems of the organisation to achieve impact at scale with a strong and effective team and will work in close collaboration with the CEO, the members of the Executive Leadership Team and Management Team as well as the Senior HR and Operations Officer.

You will provide leadership in developing and implementing our People and Culture strategic objectives. Some of your immediate priorities will be undertaking a review of our current policies and systems, preparing for our Pay and Benefits Review and setting up a Wellbeing Review and Consultation.  You will also be asked to undertake a review of our equality, diversity and inclusion policy and the accompanying anti-racism action plan. You will bring your expertise in people and human resources to help secure the organisation’s  long-term sustainability and impact.

It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact, income and team satisfaction.  We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a people and strategic contribution to our ambition to grow impact with our team.

EQUAL OPPORTUNITIES

The Helen Bamber Foundation is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

RECRUITMENT PROCESS

Please note that you will require the right to work in the UK and the successful candidate will be offered the job subject to suitable references and a DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.  

Please submit an up to date CV and a covering letter, no longer than 2 pages, by 9am on 1st July 2024 by outlining your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Longlisted candidates are scheduled to be invited to a short introductory interview of 15 minutes on the 9th or 10th July.  Shortlisted candidates are scheduled to be invited to interview in the week commencing 15th July and will be conducted either in person or where needed via Zoom. 

We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

If you have any questions or would like to speak to someone about the role please contact Kerry Smith, Chief Executive Officer.

Labour Behind the Label's Advocacy Lead is responsible for engaging with key stakeholders in campaigns to call for better conditions in the garment industry and pushing our message in the media. They take part in LBL’s outward facing work, delivering lobbying and campaigns, and designing actions to push brands and policy decision makers to improve conditions.

You will join Labour Behind the Label - a small but mighty garment workers' rights campaign, working as part of a global network of unions and worker rights groups on the ground in garment producing countries to improve conditions in fashion supply chains. Our workers' co-op is a flat structure organisation where you get to work alongside a small of team of colleagues to shape campaigns and directly make a difference.

Job description

Campaigns and Policy

• Design and participate in delivery of UK-wide campaigns strategies to call for better rights and conditions in clothing production facilities worldwide, alongside other staff

• Lobby companies and policy decision makers to push for corporate and legislative solutions

• Write policy reports, articles and briefings, and create campaign materials

• Organise seminars and events with brands and policy decision makers on key campaigning issues

• Organise, with team members, demonstrations and online actions for supporters to take to push brands and decision makers on key campaigning issues.

• Participate in international working groups as necessary
   

Communications

• Lead on press work, including representing Labour Behind the Label in the media, writing and sending press releases, logging media coverage and responding to media enquiries where relevant.

• Build LBL’s press list and relationships with journalists

• Write campaigns communications towards supporters, including online supporter mailings and updating the website regularly with new content.
   

Urgent Appeals (1 day)

• Work with the Clean Clothes Campaign and international partners to respond to urgent appeals

• Log ongoing cases, and liaise with partners to ensure effective strategies are built

• Lobby companies, policy decision makers, or relevant institutions about urgent appeals

• Develop and deliver mini campaigns to see resolutions to urgent appeal calls
   

Other Tasks

• Project and budget management

• Work with other staff to identify opportunities for grants and funding, and to report back on outputs and costs to funders as relevant

• Writing and inputting into relevant areas of the website, social media and publications

• Participate in team meetings and undertake organisational management tasks as appropriate

Hours: 35 hours per week (full-time)

Annual Leave: 28 days per annum, excluding bank holidays

Location: Hybrid working (Barnet / Brent and homeworking)

CB Plus is seeking to recruit a talented and creative Director of Strategic Development to join its newly formed Director’s Group.  The post holder will take responsibility for overseeing corporate performance, leading on fundraising and supporting the development and implementation of our strategy. We seek a sharp, dynamic, and experienced individual to join our team. The Strategic Development Director will be responsible for implementing the strategic vision of CB Plus through their role in corporate performance, development and fundraising. The successful candidate will be well networked in the charity sector, an experienced fundraiser, an effective presenter, and devoted to our mission.

Please see the job description for further information about the role.

Interviews will be held via  Zoom

The role

We’re seeking a Finance Business Partner to join our great Finance team!

This is an exciting opportunity for someone to showcase their leadership and analytical skills and play a key role within our Financial and Planning team as we grow.

You will play a critical role in supporting colleagues across the organisation to understand the financial position of the charity and its activities, providing financial insights and act as a critical friend in assessing opportunities and challenges.

About You

• The ideal candidate will need to collaborate and communicate effectively to help us deliver our mission and vision. You will be used to working effectively with non-finance stakeholders and varying your communication style to suit the audience you’re addressing.
• Have financial qualifications (ACCA/CIMA/ACA) (can be part-qualified).
• Excellent organisational, and time management skills, including the ability to work to deadlines and reprioritise tasks when necessary.

If this sounds like you – we’d love to hear from you!

About Working for Us

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.

About Us

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:

• Courageous
• Collaborative
• Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background can think of no better way to do this than by ensuring that this role fully represents our intent therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

How to apply

• You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that first round interviews will be held remotely on W/C 8 July 2024.
• Second round interview will be held W/C 22 July 2024.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.

Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.

This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire or Heerfordshire or South Gloucestershire , visiting people in their own homes and giving advice at community events.

This role is home-based but requires extensive travel within the area. It can be either full or part time.

As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.

This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.

A DBS check will be needed: Severn Wye will pay for this.

Why you’ll enjoy working with us

Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.

We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.

If this sounds like an environment in which you’d thrive, we’d love to hear from you.

Fundraising Officer (Trusts and Foundations)

Location: Home-working or Hybrid, depending on your location

Full Time 37.5 hours a week, 5 days a week, will also consider Part Time 30 hours a week (0.8  FTE), 4 days a week

Duration: Permanent
£26,000 - £30,000 per annum dependent on experience.

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge, and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.

We are looking for a proactive, highly organised individual to join Young Enterprise as part of our National Fundraising team.

About the role

We invite you to join an impactful and collaborative fundraising team, working in a driven and supportive environment, which places personal development at its core to ensure team members thrive. 

Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.3m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.

 We are looking for:

The successful candidate will have a track record of generating income from Trust and Foundations, particularly securing income £10k upwards.

• You’ll be experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
• You’ll have a successful track record of building strong internal and external relationships, and excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
• A tenacious self-starter with a can-do attitude is essential to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management. 
• A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
• You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline.    

Why work for us?

• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Access to mentoring scheme with a corporate partner
• Generous holiday allowance of 7.2 weeks plus your birthday off
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

To apply, please visit Charity Job and submit your CV and covering letter (between one to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than Monday 1st July at 13:30. Applications without a cover letter will not be considered. 

We will be assessing applications and invite shortlisted candidates to interview on either 4th or 5th July. Interviews will take place via Teams.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

Why Access Social Care Exists 

Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point. 

We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

About the role

This is an exciting time to join ASC. We have a new strategy and are growing quickly. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue going forward. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.

We are seeking a committed and customer focused Helpdesk Analyst to join our IT team. You will have a passion for technology and a proactive approach to problem solving. Your role will involve diagnosing and troubleshooting hardware, software and network issues. You will also advocate for the use of both current and emergent technologies, as well as facilitating the training of our team to effectively utilise these tools.

Responsibilities

• Provide first-line support to users by responding to helpdesk queries via phone, email, or in person.
• Diagnose and troubleshoot technical issues related to hardware, software, and network systems.
• Manage our IT Ticketing systems in Monday 
• Escalate complex problems to the appropriate IT support teams, both internally and externally.
• Maintain accurate records of helpdesk interactions, resolutions, and follow-up actions.
• Install, configure, and upgrade computer hardware and software as needed.
• Collaborate with team members to enhance IT systems and processes.
• Contribute to the development of user guides and knowledge base articles.
• Collaborate with the business support team to streamline IT hardware procurement processes and co-develop better working practices, maintain an equipment log, manage the refreshment of returned laptops, and oversee telephone service, reviewing contracts for efficiency and fit.
• Assist with helping to codesign the on/off boarding of new/leaving members of staff and help manage the resulting tasks including data protection actions.
• Assist with new software rollouts in both their configuration and in staff training.
• Help introduce new digital tools within the organisation and improve adoption and usage. This will involve matching needs and running pilots, change and embedding processes.
• Work with external providers to ensure a high quality of service is maintained in the organisation.
• Create and manage a set of standard guidelines for using our digital tools effectively, and devise ways to promote their use. Additionally, manage the training programme that support these tools adoption.
• Support the CTO as required in any duties which you could be reasonably expected to perform in line with this job description.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

For the full Job Spec please see Job Pack

How to apply   

We hope that having read this far; you still want to apply!    

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:  

· An up-to-date CV 

· A completed diversity monitoring form  - found in Job Pack attached

· A supporting statement of no more than three pages, addressing: 

· The essential requirements of the person specification 

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK. 

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.

Timeline for the recruitment process  

Closing date: 23:30pm on 30th June 2024

Interview and assessments: Tuesday 9th July 2024

Please ensure you keep these dates free.  

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.  

We are looking for a Youth Participation worker to plan, deliver and support our LGBTQ+  
face-to-face and virtual work.  
Working within the LGBTQ+ team ensuring the project delivery and successful completion of funding contracts. Building relationships with LGBTQ+ providers

Provide a safe space for young people who identify as LGBTQ+. The groups are focused on supporting LGBTQ+ young people to come together, explore their questions & identities, learn about LGBTQ+ culture, find local community, make friends and have fun 

Key Responsibilities  

Delivering services to children and young people 

• Engaging with young people in face-to-face groups and 1-1 sessions to motivate, inspire and encourage potential

• Support to plan and deliver our LGBTQ+ sessions ensuring continued support is given by Eikon to young people; putting young people first, ensuring we offer the right help at the right time 

• Contact new young people and parent referrals to ensure suitability for group or 1-1 support 

• Support the LGBTQ+ team in ensuring young people are involved in the planning, delivery and evaluation of youth work 

• Ensure that parents and carers are involved in the planning, delivery and evaluation of the peer parenting work 

• Signpost CYP to relevant support services for additional support where needed 

• Listening to and supporting young people showing empathy, and understanding, remaining non-judgmental and caring 

• Escalate any safeguarding concerns following Eikons safeguarding process and procedures 

• Ensure accurate and timely case recording, including ensuring case note processes are followed and all data and information is uploaded to the relevant data bases  

• Establish appropriate professional boundaries in relationships with young people/adults 

• Support volunteers within sessions and facilitating activities. 

• Support with completion of risk assessment for all activities

• Support with Internal staff training to upskill and improve staff capabilities 

Supporting with Impact, Monitoring, Evaluation and Reporting 

• Use goal-based outcomes and additional monitoring tools to monitor effectiveness and the impact of support for CYP accessing the service 

• Support the LGBTQ+ team to monitor, evaluate and develop the project, to meet programme ambitions 

• Support the LGBTQ+ team to develop and evaluate service delivery and scale up the programme 

• Support the LGBTQ+ team to ensure accurate and timely data reports, for internal management and funders in line with project reporting timelines and expectations, reported from both a qualitative and quantitative perspective 

• Assist with regularly monitoring and reviewing the services 

Personal Development/other duties 

• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon 

• Work as part of a team to lead and inspire collaboration across Eikon. 

• Support the LGBTQ+ team with additional tasks relevant to delivery and development of the project 

• Work within Eikon’s internal policies, safeguarding and data protection regulations 

• Attend training and supervision as discussed and agreed between yourself and line manager 

Sandy Bear is going through a period of development and we need our income to grow to achieve this. Our newly created Head of fundraising and marketing will play a pivitol role in achieving our ambition.

Supporting our existing Income generation and taking it to the next level, there is ample opportunity to put your stamp on fundraising within Sandy Bear. Whether you are an experienced fundrasier looking to develop your career, or a seasoned manager looking for a new challenge and can champion our cause, we want to hear from you.

Sandy Bear has a great team of volunteers and staff and this is an exciting time to be joining us and help implement different genres of fundraising.

This role is working across Wales, supporting our Wales based charity.

Financial Education Delivery Coordinator

Just Finance Foundation (JFF) seeks to create a financially resilient nation where every individual has equal opportunity to thrive. The Education Team’s focus is developing and promoting financial literacy tools for primary schools to help children and their families learn about money. We work to train teachers to be able to deliver financial education and help them build it into their curriculum.

The Financial Education Delivery Coordinator position at Just Finance Foundation (JFF) is an exciting opportunity to participate in the delivery of new resources that will ensure children can access the education they need to manage money well in the future. We have ambitious targets to see our financial education resources in over 1,000 schools over the next 3 years. Your motivation and target driven ambition will help us expand LifeSavers, our free schools programme.

What we’re looking for:

· A strong communicator who is committed to serving schools, teachers, and children well

· A strategic thinker who is energised by the challenge of reaching a big audience

· A project manager who can develop plans to achieve goals within set timelines

· A team player who thrives in a supportive environment

· A data enthusiast who understands the purpose of gathering impact data, the value of analysing it, and the importance of sharing it with funders, supporters, and stakeholders

The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative education professional to make a significant contribution to the future wellbeing of our children and communities.

What the role looks like

The Financial Education Coordinator will be responsible for recruiting and onboarding schools to embed our free financial education resources into primary school classrooms. You will have an excellent understanding of the challenges and pressures that exist within a primary school environment. You will be able to generate enthusiasm for financial education, as well as develop strong relationships with schools and other project collaborators. You will achieve this by proactively researching, networking, and making connections with schools in London and the Southeast region. You will speak to stakeholders, including teachers and school leadership, to promote our programme. Once they have registered, you will then train the teachers and school staff on how to incorporate our resources flexibly into their classrooms. The Financial Education Delivery Coordinator will need to work flexibly with each school to best meet their needs, according to our policies and guidelines. Reporting the progress of the various programmes is a key part of the role and the ability to collate data, identify risks, and meet deadlines is crucial.

As a part of the broader Programmes and Innovation department, this role is a creative opportunity to develop new ideas and ways of delivering financial literacy to primary schools. We encourage thinking outside the box that respects the demands placed on teachers and school staff. Crucial to the role is a willingness to be part of a wider project team, an ability to adapt and respond to change, and a belief in the impact that we can make to young people.

To Apply: Please send your CV and a cover letter of no more than 2 pages no later than 9am, 8th of July 2024.  

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, physical disabilities, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental or physical health support needs, wanting to gain paid employment.

We are recruiting employment support workers for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental and physical health issues. We welcome applications from people with lived experience of mental and physical health challenges, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.

No prior experience in IPS is required. The role we are recruiting for is as follows: 

Full time: 35 hours per week - these roles will be based onsite/in the community 4 days per week and work from home 1 day.

You will work with clients (managing a caseload) who have mental or physical health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.

You will work closely with clinical teams, the DWP and local agencies, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: 2nd July - If we recieve a high volume of applications we may close the vacancy early, so please apply as soon as possible. 

Telephone interviews: TBC

Final Stage interviews: TBC