Case Manager Jobs
Step Up Hub
Established in 1996, Step Up Hub is a grassroots charity in the London Borough of Brent dedicated to addressing the root causes and consequences of poverty and inequality within disadvantaged communities, especially within the global majority. It offers an array of services covering welfare, education, training and skills development, as well as on mental health, cost of living, and physical wellbeing. It adopts a whole village approach in its work and values working together to secure a shared sustainable future for all.
‘I AM Brent’ consortium
Step Up Hub leads a consortium, known as I AM Brent, that consists of six well-respected local charities who are working together to address the root causes and effects of violence affecting young people in the London Borough of Brent.
Programme Description
The programme is part of the Mayor of London’s flagship violence reduction programme, known as MyEnds. It is a place-based violence reduction initiative that adopts a public health approach. The consortium is providing an array of positive opportunities for young people and support for families, including through tailored interventions. The programme also aims to improve statutory and voluntary organisation networks and access to referral, and to ensure the voices of young people and community members are built into provision. The work is focused on the Church Road Estate, Stonebridge Estate, St Raphael’s Estate, Chalkhill Estate and Harlesden Town Centre areas.
The Role of the Programme Manager
The Programme Manager will act as the glue between consortium members and provide a key link with statutory bodies, voluntary organisations, and the community. The Programme Manager will be responsible for supporting consortium members with project deliverables where necessary, optimising the integration of provision, overseeing referrals, and brokering community partnerships. The Programme Manager will also schedule meetings and shared activities, provide secretarial support, and represent Step Up Hub and the consortium at relevant meetings.
In addition, the Programme Manager will:
· be responsible for line management of two other Step Up Hub staff members working on I AM Brent programme deliverables, a Network and Communication Lead and a Community Engagement Lead,
· manage, report on, monitor and evaluate the progress of interventions,
· report to VRU, attend VRU meetings, and cascade relevant information from the VRU to consortium members,
· be responsible for engaging stakeholders and community partners, identifying and leveraging their skills, expertise and assets, and leading on youth and community forums
· help engender an environment of trust and collaboration to support stakeholders and community partners engage positively with Step Up Hub and the consortium,
· manage a grant pot and support the delivery of small projects that are funded from it,
· work to actively promote the consortium and Step Up Hub’s activities, as per the organisational guidelines, through producing publicity materials and written reports for regular newsletters and by keeping the website updated,
· coordinate and monitor project budgets, working alongside the finance officer as required,
· ensure that safeguarding is central to the service delivery and is systemically built into case management processes,
· ensure equality of opportunity is embedded in all service delivery by Step Up Hub and consortium partners,
· provide secretarial services for the project steering group, progress meetings and small grants awarding panel.
The programme manager will be supported by the Step Up Hub senior leadership team and consortium partners on all aspects of programme delivery.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
Income generation and donor stewardship and prospect development
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline
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Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors
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Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year.
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Lead on devising, developing and organising bespoke events for donors and prospects
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Complete timely event reviews to improve and inform future decision making and planning.
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Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders.
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks.
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Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships
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Use KPIs to adapt strategies and drive activity
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Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
Internal
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Work with wider Fundraising team to help create and deliver cross departmental events, and identify referral opportunities (to Trusts and Corporates)
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Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further
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Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects
Financial processes, reporting and due diligence:
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
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Contribute
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to the philanthropy budget and goal with wider awareness of org and F&D goals
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Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution.
General
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives
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Experience delivering Gala or large special events with proven financial results
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Experience of managing income and expenditure budgets
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Experience of working with external event operations crews and contractors
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Experience of management of event and volunteer staff
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Experience of upward management and working with senior volunteers / Trustees
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Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey
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Experience of using a fundraising database (ideally Salesforce)
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Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date
Skills and Abilities
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment
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Effective and thoughtful verbal and written communication skills
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Experience of managing a varied workload and balancing conflicting priorities to meet deadlines
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Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external
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Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues
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Ability to keep accurate and up to date records, sharing information as and when appropriate
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Ability to adapt existing processes to meet the needs of the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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An understanding of Health and Safety regulations and other regulations as they apply to events
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Willing to travel within the UK occasionally for meetings and other events (Covid permitting).
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Experience of working for a charity, especially in the area of children and young people, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com
Shortlisting - 30th September – 2nd October
Interview 1 - 8th and 9th October
Interview 2 - 15th and 16th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible with 2 days per week in our London Head Office - Park Street, London Bridge
This is an exciting opportunity for a Trust Fundraising Manager with proven experience, to maximise income for Whizz Kidz services from Trusts and Foundations through researching new funding opportunities, creating high quality applications with Service staff and stewarding existing warm funders effectively.
The Role
As Trust Fundraising Manager you will secure new funding opportunities and work on a pool of warm and cold charitable Trusts with a focus on the £10,000 to £40,000 range. The role involves researching and qualifying prospects, submitting high quality funding applications and stewarding existing donors effectively. It will also involve managing reporting deadlines and matching potential donors to projects needing to be fundraised for, collaborating with our Service Teams.
You will prepare applications and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You will match potential donors with projects, collaborating with internal stakeholders to ensure a coordinated approach.
The person
You will have experience of: Securing funding from Trusts with excellent writing and presentation skills; Solid prospect research skills to identify new funding opportunities and maintain a forward pipeline of applications; Of working collaboratively with Service Teams to package and cost project areas; Stewardship of warm funders including preparing donor reports, reviewing financial reports and gathering case studies. You will also have strong time management skills with ability to manage and prioritise your workload and ideally experience of using a CRM for Trust Fundraising.
Personal qualities
· Alignment with our values – young people focused, ambitious, inclusive and collaborative
· Passionate about supporting young wheelchair users and creating societal change
· A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision
· Willingness to work flexibly and creatively to respond to the emerging needs
· The ability to enthuse and engage others to support Whizz Kidz
· Goals driven and creative problem solver.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
For further information and to apply click the apply button.
Please apply early as interviews will be held on a rolling basis when suitable applications are received.
Closing date 15 October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.
Main Responsibilities:
See attached Job Description
Hours of work:
35 hours a week, Monday to Friday 9.30am to 5.30pm, excluding an hours unpaid break each day, Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).
Location:
YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB
Salary:
£33,280.00 to £37,440.00 per annum depending on qualifications and experience
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years service to a maximum of six weeks after six years service. The holdiay year runs from 1st April to 31st March each year. (Pro-Rata for Part Time).
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme.
There is an YMCA East Surrey pension scheme - details available on request.
Closing date and Interviews:
Close date: Monday 30th September 2024 at 9am
Presentation and Interview date: Friday 4th October 2024
Main Responsibilities:
Service Management & Development • To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services
. • To work with the EWMH Manager to develop and implement a business plan across community services. • To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.
• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.
• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.
• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.
• To manage administration linked to the recruitment and induction of new staff. Service Delivery/Administration (Community Wellbeing Team Manager 03.06.24)
• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.
• To liaise with families and other professionals about referrals and service provision.
• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.
• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately
. • To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.
• To contribute to the development and delivery of training and parent/carer workshops as and when required. Service Monitoring & Evaluation
• To set up and maintain appropriate record keeping systems in line with data protection requirements. • To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.
• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.
• To produce client case studies for internal and external communication purposes.
Other • Any other duties are required to be performed within the grade and renumeration of the role.
• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required
Secondment/fixed term opportunity until 31 March 2025
Do you have a genuine interest in supporting people to rebuild their lives?
About the role
The Senior Case Worker will work as part of the SPOT Navigator team based alongside the Southwark SPOT Street Outreach team. The aim is to support a known cohort of clients who are stuck within the cycles of homeless and ill-health and have not been able to sustain a stable life outside of this.
This will be achieved through strength-based assessment, using creative engagement techniques and co-producing action plans aimed at linking clients with services and community groups. Your work will improve health outcomes for clients and promote harm reduction by working alongside specialist partner agencies. You will be working with clients on the streets in an outreach capacity or in various types of accommodation.
In this role you will:
- Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients transition away from the streets and into the appropriate accommodation with the correct support in place.
- Manage a caseload of clients experiencing multiple disadvantage who may not have stayed in stable accommodation for long periods of time.
- Have a great opportunity to assist people to change their lives meaningfully for the better.
In this non-shift role, you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly and conduct early or late shifts starting at 6am or ending at 3am. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
It is a fast paced and exciting role within a high performing team for which the ideal candidate will have:
- Understanding and experience of working within a Homeless Outreach setting.
- Experience of communicating, liaising and negotiating with internal and external agencies to a high level.
- Experience of client case management and the resilience to achieve and meet agreed outcomes.
- Commitment to collaborating with clients to improve confidence, well-being and ability to live more independently.
- Ability to work remotely and lone work with vulnerable people.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 2 October 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
ID: 1287Service Manager
Service: Norfolk and Suffolk
Salary: Starting at £36,477 FTE per annum, rising to £40,699
Location: Hybrid working and will need to be able to travel throughout Norfolk and Suffolk
Hours: 37 hours per week - Will consider occasional evening and weekend working
Contract: 18-month contract with extension subject to funding
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Service Manager to join our Norfolk and Suffolk team to help support the growth of our services. You will be working closely with our SEN and Mental Health and Wellbeing teams as well as the Operational Manager to deliver high quality and innovative services to families and communities.
Ideally you will have at least 3 years’ experience of working in a mental health or SEN environment in a people management role. You will need to be a team player but able to work autonomously as well and have the ability to prioritise workload and deadlines.
You will need to think creatively with an understanding of funding and contractual requirements, which vary greatly over 7 different projects. You will be an excellent communicator with a good sense of humour.
Our teams are currently spread across Norfolk and West Suffolk so you will need to be able to travel independently around the counties with your main base being in our Swaffham office, although some home working may be required.
Main Requirements
· To oversee the for the planning, management and delivery of all services, ensuring that KPIs and CIPs are fully met.
· To work closely with the Operational Manager to ensure quality delivery of services provided the Norfolk/Suffolk team, staff and volunteers.
· To develop and review the practice wheels and Logic Models that outlines the structure and research basis of the service. To engage with the Family Action Communities of Practice, roadshows and other internal opportunities to ensure strategic aims and objectives are constantly developing.
· To ensure a high standard of quality assurance and professional practice across the staff, through clinical and line management supervision, case audits, the use of MIR, Scorecard and Service Level Reports drawing upon data, and provision of training opportunities.
· Support Operational Manger to explore and identify areas of service needs across Norfolk and Suffolk and to build network and integrational working partnerships to support this.
· To be instrumental in shaping the future of the services both in Norfolk and Suffolk as well as part of the wider Central Team.
· Be responsible for the overall management, mentoring and support of Service Coordinators and, where needed, other staff.
· Deliver Family Action’s formal Annual Appraisal process for all workers, either ‘parenting’ or ‘grandparenting’ as required.
Benefits:
- an annual paid leave entitlement that commences at 30 working days, plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
To Apply:
· Complete: the Application Form and send to inbox 29 (email address located on advert document)
· Closing Date: Sunday 13th October 2024 at 9am
·To learn more about Family Action: Recruitment Pack
·To learn more about our terms & conditions: Summary Terms & Conditions of Employment
·To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Charlotte Evans (emaild September address located on advert document).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
To participate in running the advice line service and responding to enquiries made to CFAB:
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Offer advice to local authority professionals, NGOs and individuals on international child protection issues and casework
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Advise on CFAB referral procedure and fees
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Send follow-up information and documents to enquirers
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Liaise with overseas partners for advice and country-specific information
To manage a caseload of allocated cases originating from the UK or overseas:
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Offer advice and guidance to referrers on good practice in international child protection casework
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Assess cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
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Prepare information for referral abroad or to an agency in the UK
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Establish, develop and maintain good relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution
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Ensure smooth implementation of finance systems including invoicing for casework
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Ensure that all cases are dealt with in a manner consistent with CFAB guidelines and good practice standards
To support administration and quality assurance of CFAB’s case management:
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Collate and compile data on country information
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Input new case referrals to electronic case system
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Support the preparation for weekly case allocations meetings
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Monitor incoming email enquiries and referrals
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Liaise with social work database provider on behalf of the Social Work Team
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Update and maintain team databases
To support the development of the Social Work Team and wider CFAB team:
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Participate in social work and CFAB team meetings
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Actively participate in regular supervision meetings with line manager
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Represent CFAB appropriately to external partners
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Contribute to special projects and training delivery as required
To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
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Degree level education or equivalent work experience
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Understanding of the local and international rights of children and families
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Understanding of the needs of children separated from their families and at risk of harm
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Ability to respect and maintain confidentiality
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Be self-motivated and able to work independently
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Ability to establish good relationships with service users and stakeholders
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Reliability and commitment
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I.T. literate
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Fluency in English
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Ability to plan, record and evaluate through recording and written reports
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Ability to work non-judgementally with vulnerable clients
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Ability to prioritise workload
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Ability to work as part of a team
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Right to work in the UK
Desirable:
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Work experience in relevant child and family work
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Experience in advice work/working on a helpline
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Fluency in Spanish, French, or another language
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Good presentation skills
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Experience of working with vulnerable children or adults
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Knowledge of Salesforce
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Knowledge of domestic and international child protection legislation and policies
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
The client requests no contact from agencies or media sales.
Bromley Mental Health Hub is part of the transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service will bring together the expertise of local primary, secondary and voluntary sector mental health providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
We are looking to hire a Senior Mental Health Advisor with experience of working within mental health services, including the prevention, recovery and self-management of mental health problems. Applicants should have strong line management and communication skills alongside experience of completing assessments, managing a diverse caseload and working in a fast-paced environment. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
The role will involve:
- Line management of key project staff (including supporting individuals with casework)
- Direct management of a diverse caseload
- Providing recovery-orientated individual and group-based support to adults with mental health problems
- Collaborative working with all partners involved in the Bromley Mental Health Hub
- Undertaking holistic needs and risk assessments
- Commitment to regular training and supervision
- Effective contribution to the development and continuous improvement of the service
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Hours Per Week: 37.5
South East London Mind are working in partnership with South London & Maudsley NHS Foundation Trust (SLaM) to deliver a Primary Care Mental Health Team (PCMHT) for Lewisham.
The integrated team provide support to people with long-term mental health problems within a primary care setting, helping people develop their independence, self-management skills and achieve their recovery goals.
We are looking for a full time Mental Health Advisor to work alongside SLaM colleagues to deliver this service. As part of an effective Information Advice and Guidance team you will have the caseload management experience and skills to deliver focused, person-centred, individual support and IAG (Information and Guidance) on a wide range of social issues including housing, benefits, employment, socialising, liaising appropriately with specialists and professionals.
Successful applicants will be expected to undergo an Enhanced level Disclosure and Barring Service check
Closing date: Thursday 3 October
Likely interview date: Week beginning 14 October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Finance and Resources Manager (Full Time)
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
In return for joining us, we will offer you:
A salary of £32,000 - £34,000
Hours - 40 Hours per week
Additional salary enhancements after 1 year, 3 years and 6 years of service (in addition to any cost of living increases agreed by the Board of Trustees)
- 25 days annual leave per annum, plus bank holidays
- Development and training opportunities
- Pension scheme
- Employee Assistance scheme. Death in Service benefit and Health care scheme.
Closing date: 6th October 2024
Interviews expected to be held: 21 and 22 October 2024
Applicants will be shortlisted according to how well they meet the person specification. Please highlight and explain how you meet this specification in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not be able to progress applications where the supporting statement does not address the criteria for the role being applied for.
Please see the job description and person specification attached and submit your C.V. and supporting statement (which will cover your experience and ability to fulfil the job description).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Catering Manager to join our team who can inspire and empower Companions, through support and training, to create healthy and nutritious meals both in the Community Kitchen and in our Café @ Emmaus. They say an army marches on its stomach and that is certainly the case here at Emmaus.The Community Kitchen provides hot meals and salads for Companions, staff and volunteers and the Café @ Emmaus serves home-made fare for our visitors.
The successful applicant will be part of the management team, led by the Chief Executive and will have key responsibilities within that team. We are looking for someone with a passion to take our Café and Community kitchen to the next level by
offering excellent home made food prepared by Companions using ingredients grown here on site. A friendly nature is a must as well as experience working with different dietary and allergy requirements.
So, if you have excellent communication skills, with a desire to train and support people with a variety needs and have a positive, motivational attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates from a background of supporting adults who have faced multiple disadvantages into work, job coaching, mentoring and training.
Working hours: 37.5 hours per week, Tuesdays to Saturdays
To apply, please read the job pack and send
- your CV
- a covering letter
- a one page explanation of how you meet the person specification.
Please note we screen applications on an ongoing basis and may fill the role as soon as we find suitable applicants. Apply as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Job Description
To take the lead in recruiting volunteers across Yellow Submarine’s projects and activities and provide support to volunteers enabling them to carry out their roles through training and pastoral support.
The successful applicant requires exceptional organisational ability and a willingness to support and get involved. They must be flexible, have the ability to solve issues whilst being responsive to the needs of the organisation and the needs of our members. They must work with colleagues across the organisation to ensure the charity’s volunteer needs are met and that both volunteers and members feel well supported.
Key Duties*
• Safe recruitment of volunteers across the organisation and projects; this will include the development of relationships with key sources of volunteers e.g. schools, colleges etc.
• Management of volunteers across the organisation; providing support and supervision. This will include any students or interns on placements with Yellow Submarine.
• Developing a training programme for volunteers; this will include organisational induction training accessed by all new starters (volunteers and staff) and run regularly throughout the year.
• Maintaining volunteer records; including logging and evaluating volunteer hours.
• Carrying out and maintaining DBS checks for volunteers.
• Keeping in touch with volunteers and potential volunteers; this is to include the monthly volunteer newsletter.
• Developing and maintaining relationships with other organisations who recruit and support volunteers within our community e.g. OCVA.
• To Support at Yellow Submarine’s activities, as needed; this may include social clubs daytime sessions and holiday activities.
• To help develop new and innovative ideas to help our target groups and meet our charitable objectives.
• To carry out any other duties within the general scope of the post, as directed by the Co-Directors.
• Every Yellow Submarine employee is required to uphold equal opportunities and anti-oppressive practice; whilst upholding safeguarding policies and procedures as set out by the organisation.
*This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with organisational priorities and duties may change or new duties be introduced after consultation with the post holder.
Person Specification
We recognise our organisation is only as good as the people who work for us - first and foremost we are looking for people with the right characteristics:
✓ Believe in the work that we do and understand the need for our organisation.
✓ Genuinely relish the activities we offer and have a sense of fun that is contagious!
✓ Enjoy spending time with adults and young people of all backgrounds.
✓ Able to both command respect and to inspire the people we support.
✓ Safely manage a group with sole responsibility.
✓ Recognise the need to be organised and responsible.
✓ Have excellent communication skills - written and verbal.
✓ A methodical approach to tasks as well as being resourceful.
✓ To be both numerate and computer literate.
✓ A flexible and can-do attitude.
Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.
The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.
To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
CLOSING DATE: Monday 30th September, 9am BST.
Harris Hill is urgently seeking a Communications Manager for 5 months, to support a charity in West London.
The urgent nature of the role is down to the impending deadline of producing the Annual report, but also a website by end financial year.
Website - Design, develop and deliver corporate website - Deadline March 2025
Consultation with internal and external stakeholders
Development of project brief
Integration with existing systems
Management of external tender process
Managing supplier contract
Design and functionality input with contractor
Website testing, deliver and rollout
Monitoring and evaluation of new website
Annual report - Deadline Jan 2024
Collecting and collating data and general information
Copy-writing, including for case-studies narrative text
Developing and integrating innovative methods of communicating the impact of the organisations activities
Developing a brief and manage tender process for graphic designer
Liaise with designer and work to tight deadlines
With this in mind, we are looking for a confident candidate with the following skills and experience.
Experience in developing, maintaining and analysing the performance of digital channels to meet organisational objectives
Experience growing online communities
Proven ability to work to tight deadlines
Qualification/ skills in using Adobe Suite programmes or similar, including:
Adobe Premiere Pro
Adobe After Effects
Final Cut Pro
Illustrator
InDesign
Photoshop
Practical experience developing and maintaining online platforms including, but not limited to, websites, blogs, email marketing and form-building software
Strong IT skills including the use of databases, Microsoft Office, HTML, email marketing platforms
A demonstrated ability to work across internal departments, understanding each team’s unique communications objectives, together with the ability to generate content for vastly different audiences
Excellent organisational skills and ability to work independently in a changing and multi-tasking environment with competing deadlines
Proven ability to build relationships with external partners
Demonstrable understanding and commitment to equal opportunities and diversity
This is an urgent requirement, so we are looking for a suitable candidate who can start immediately until the end of March 2025. The role will be office based for the first month but flexible thereafter. This is important as you will need to work initially with the Head of department to get yourself up to speed.
This role will be going out to permanent recruitment during this period, so a potential opportunity to apply also.
If you would like to discuss this role further, please apply for further details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to make a tangible difference in the lives of vulnerable communities? Zetetick Housing is seeking an inspiring and innovative Fundraising and Communications Manager to spearhead our mission of expanding support and services. In this role, you won’t just manage campaigns—you’ll craft stories that resonate, build relationships that matter, and develop strategies that drive real change. With a focus on creative growth and impactful outreach, this is your chance to bring your passion for social good to a place where it truly counts. Enjoy a competitive salary, flexible working, and a nurturing environment that champions personal and professional development. Join us in transforming lives—apply now and lead with purpose.
To provide and maintain specialised quality homes, not just housing. To empower choice and deliver dignity to all we work with.
The client requests no contact from agencies or media sales.