Carers Office Volunteer Volunteer Roles

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

Remote Family Support Volunteer – Live Chat

We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.

Organisational values:

Mission: We build better family lives together.

Vision: Families should have access to active support and understanding. 

Values: Trustworthy, Compassionate and Collaborative

Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.

Supervised by: The Shift Supervisor

 Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:

·Provide emotional support to family members via our live chat service

·Use the Family Lives support model and tools to provide an empathic responses

·Ensure that all service users receive a high quality experience

·Sign post users to other agencies for information and additional support

·Complete conversation data records

·Alert the shift supervisor to any difficult situations

 

General: Volunteers should be willing to:

·Attend the relevant volunteer training

·Maintain confidentiality and adhere to the other policies and procedures of the organisation

·Participate in regular support, supervision meetings and learning sessions as agreed

For home based volunteers only:

·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home

·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties

 Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.

Location: working remotely from home

 You need to be a UK resident

Supervision and Support:

·Supervision during shifts

·Debrief after every shift

·1 to 1 supervision every 6 months

·Staff available outside of shift within office hours

·Annual review

 

The Benefits of Volunteering:

·Satisfaction in making a real and lasting difference to families who are struggling

·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience

·Being part of a team of Family Lives volunteers and staff

·Personal development

·Opportunities to meet and interact with a wide range of people

·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre

·Flexible hours

 

Volunteer Person Specification. We are looking for individuals who:

·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role

·Have an ability to respond empathically to emotional content

·Good written and verbal communication

·Have good keyboard skills and IT skills, with a minimum of 50 wpm

·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting

·Have a fluent, descriptive and expressive use of English

·Can remain open minded and non-judgemental

·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures

·Willing to commit to attending regular supervision and support sessions

·Willing to work as part of a team

·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.

Typing Task Prior to Application for Live Chat

Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute. 

Please take a screen shot and send it across with your application

You can have up to 3 attempts and decide which result you would like to forward as part of your application

Typing task

Go to the website typingtest

You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).

We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.

November training dates:

Module 1 – Monday 4th November

Module 2 – Wednesday 6th November

Module 3 – Monday 11th November

Module 4 – Wednesday 13th November

Module 5 – Monday 18th November

10am to 2pm

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

We are seeking up to three individuals to join our Trustee Board and help shape the future of Longfield Community Hospice as we develop our next five-year strategy.

What will you be doing?

Longfield provides a range of services to people living with life limiting conditions, terminal diagnoses or with a need for end of life care, alongside supporting their families, carers and loved ones.  As a trustee you will play a crucial role in shaping our strategic direction, ensuring that our services remain responsive and effective. This includes, 

• Ensuring we have a clear vision, mission and strategic direction and are focused on achieving them.
• Having clear oversight of organisational performance.
• Supporting the development of a healthy organisational culture. 
• Ensuring all legal and regulatory compliance.
• Ensuring organisational governance is maintained to the highest possible standard. 

Time commitment

The board meets every quarter, as do each of our committees. Meetings take place both online and face to face and last approx. 2 hours.

Time commitment is meeting attendance, time before meetings to read papers and occasional ad hoc discussions, strategy and planning sessions or events.

What are we looking for?

We are looking for people with experience of one or more of the following,

• Enterprise & business development: Entrepreneurial and innovative with business expertise and income generation experience. Insights into commercial activities such as repurposing facilities or partnering with other providers, to maximize the use of resources for long-term sustainability.
• Fundraising & Income Generation: Broad understanding of income generation, particularly in engaging major donors and corporate partners, with a strong focus on diversifying income streams for financial sustainability. 
• Retail: Commercial or charity retail experience, with a genuine interest in sustainable practices.
• IT: Strategic guidance on maximizing  effective use of IT, driving IT innovation and ensuring strong cybersecurity measures across the charity.
• Finance: Finance background with experience in managing or being part of a finance team. 

What difference will you make?

Our services are needed now more than ever -  are you eager to make a real impact? It’s an exciting time to join the board at Longfield as our new five-year strategy will formally launch in April next year. We're focused on evolving, developing, and growing to reach more patients, with the goal of becoming a recognized centre of excellence in our field. Innovation will be at the heart of our approach, and we invite you to be part of this transformative journey.

Before you apply

The Reach TrusteeWorks team are supporting Longfield with their trustee recruitment. Please indicate that you would like to apply and the TrusteeWorks team will be in touch with further information. We’re also happy to answer any questions about the role. 

Interviews will be held w/c 23rd October and w/c 30th October. It is envisaged that the new trustees will begin their induction in November.

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

We're looking for three new individuals to join our Trust Board and help us deliver our vision to be champions of excellence in girls’ education.

This is an exciting time to join the Girls’ Learning Trust, as we emerge from the impact of the pandemic and build towards our future. The Trust is financially strong, is led by a team of talented individuals, and all our schools are high performing. Our governance is professional and robust, and we are now looking at the next stage of our development with a new CEO and Executive Leadership Team at the helm of the Trust.

As we look to our medium-term future, we recognise the importance of succession planning and ensuring that we have individuals with the right level of experience in the organisation’s governance. A number of our longest serving Trustees are due to finish their terms of office over the next two years, and we are therefore recruiting a ‘wave’ of three new individuals to join our Board. This will give us the perfect blend of renewal within our current membership, as well as set the organisation up positively for the future.

Key responsibilities for the role include:

• Strategic Leadership: approving and championing the vision, ethos and strategy of the Trust.
• Accountability: holding the organisation and each other to account for driving up educational standards and financial performance.
• People: ensuring the Trust recruits, retains and develops staff with the right skills, experience, qualities and capacity.
• Structures: approving and upholding the governance structure that reinforces clearly defined roles and responsibilities, and ensures the right decisions are made by the right people at the right time.
• Compliance: ensuring the Trust complies with statutory and contractual requirements as required by relevant regulation.
• Evaluation: continually monitoring and reporting against key indicators to improve quality and impact.

The successful candidates:

Although we’re open to individuals from a wide range of backgrounds (your skills and values matter to us more than anything), we’re particularly keen to hear from those with an experience in financial management, estates management and education leadership.

Our commitment:

The Girls’ Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and trustees to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.

As well as verification of identity, we ask all Trustees to undertake an enhanced DBS disclosure and any further checks deemed appropriate to establish your suitability. 

Closing Date 1 October 2024

Demelza Charity is seeking high calibre individuals to join our team of Trustees. 

Demelza is an inclusive organisation, and we are committed to building a representative workplace, ensuring that we reflect the diversity of the children, families, and communities we support. 

We encourage candidates from all backgrounds to apply for positions at Demelza and we celebrate the value of difference. 

You do not need previous Trustee experience. We offer comprehensive training, and we pay all out of pocket expenses. Time commitment is up to 3 days every 3 months, broken down into meetings of around 2 hours and reading papers beforehand. All dates are given one year in advance. 

This year we have added targeting to our general trustee recruitment by looking for talented individuals with expertise in the following specific areas, to support our vital work in providing expert palliative and end of life care to babies, children and young people and support to their families.

Medical expertise to strengthen the clinical strategy delivery and support a multi-disciplinary approach. Your expertise might come from any relevant medical discipline – e.g. paediatrician, critical care, any area of acute medicine. 

Are you a senior experienced retailer, familiar with all aspects of maximising profitability and positive customer experience. You will help us to maximise the financial, reputational and PR opportunities of our suite of retail outlets and optimise the model to support growth. 

We also seek professionals with experience in technology or data. Your experience might be in IT, applications and systems, cyber security, artificial intelligence, networks and infrastructure. Alternatively you may be 
experienced in data protection, data analytics, data governance or digital transformation.

You may have other valuable skills. 

Approximate time commitment – a total of three days per quarter minimum.

This is your opportunity to make a real impact for communities across the UK. We’re looking for a driven, passionate, and ambitious individual to join our Board of Trustees and lead our new Philanthropy Development Committee.

The Organisation
Global’s Make Some Noise is the in-house grant-making charity of Global, the Media and Entertainment group. We harness the assets of Global to raise funds, awareness and skills for small charities supporting the people who need it most in their communities.

We have proudly raised over £34 million for more than 400 UK charities since our launch in 2014. Last year we funded crucial work at 59 charities across the country, granting over £2.5m. A further 20 charities benefitted from access to small grants to achieve a transformational organisation development aim. This financial support will change more than 24,000 lives in the UK, with thousands more family members indirectly benefitting. 

This is our ten-year anniversary, and we are at a pivotal moment looking at opportunities to significantly grow and amplify our impact. This is an exciting time to be launching our Philanthropy Development Committee and we are excited to be seeking someone to lead this and join our Trustee Board.

The Role
This is your opportunity to make a real impact for communities across the UK. We’re looking for a driven, passionate, and ambitious individual to join our Board of Trustees and lead our new Philanthropy Development Committee (PDC), with the aim of raising £1 million over the next two years. As Chair of the PDC, you will create this Committee, help shape its terms of reference, and recruit its members, drawing on a mix of high net worth individuals, foundations, and possibly corporates. You’ll be supported by our charity team in these endeavours and will also provide guidance and advice to our team on its outreach. This is an incredible opportunity to make a significant community impact.

Person Specification
We welcome applications from people with a range of different backgrounds. 

We are particularly looking for applications from individuals who are passionate about our ambitions and objectives and have the willingness and ability to invite professional and personal networks to support the charity. Our Chair of the new Philanthropy Development Committee will be a strong and credible leader with:

• A passion for the aims of Global’s Make Some Noise.
• A proven track record of leadership in either the voluntary, public or commercial sectors.
• Experience on committees, panels or boards.
• A commitment to Equality, Diversity and Inclusion.
• Understanding of the voluntary sector and a commitment to developing this knowledge in support of the charity and its plans.
• Enthusiasm for commercial radio and an interest in the media industry.
• A proven track record of leading one or more successful fundraising drives

Further Information
For comprehensive information about Global’s Make Some Noise and the role responsibilities, please download the Candidate Information Pack.

How to Apply
If you would like to be considered for this exciting opportunity, please provide:

•  An up-to-date CV
•  A supporting statement of no more than 1 side of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Trustees Unlimited (part of the Russam group).

Please email your application to applications at trustees-unlimited . co . uk with your full name and ‘Global’s Make Some Noise’ in the subject line.

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter – Managing Partner

Application Closing Date: Friday 27th September 2024 
1st Stage Interviews with Global Make Some Noise: w/c 7th and 14th October 2024
2nd Stage Interviews with Global Make Some Noise: w/c 21st and 28th October 2024

We look forward to recieving your application.

The Organisation
Global's Make Some Noise is the in-house grant-making charity of Global, the Media and Entertainment group. We harness the assets of Global to raise funds, awareness and skills for small charities supporting the people who need it most in their communities. 
We have proudly raised over £34 million for more than 400 UK charities since our launch in 2014. Last year we funded crucial work at 59 charities across the country, granting over £2.5m. A further 20 charities benefitted from access to small grants to achieve a transformational organisation development aim. This financial support will change more than 24,000 lives in the UK, with thousands more family members indirectly benefitting. 
This is our ten-year anniversary, and we are at a pivotal moment looking at opportunities to significantly grow and amplify our impact. This is an exciting time to be launching our Philanthropy Development Committee and we are excited to be seeking someone to lead this and join our Trustee Board.
 

The Role
This is your opportunity to make a real impact for communities across the UK. We’re looking for a driven, passionate, and ambitious individual to join our Board of Trustees and lead our new Philanthropy Development Committee (PDC), with the aim of raising £1 million over the next two years. As Chair of the PDC, you will create this Committee, help shape its terms of reference, and recruit its members, drawing on a mix of high net worth individuals, foundations, and possibly corporates. You’ll be supported by our charity team in these endeavours and will also provide guidance and advice to our team on its outreach. This is an incredible opportunity to make a significant community impact.

Person Specification
We welcome applications from people with a range of different backgrounds. 
We are particularly looking for applications from individuals who are passionate about our ambitions and objectives and have the willingness and ability to invite professional and personal networks to support the charity. Our Chair of the new Philanthropy Development Committee will be a strong and credible leader with:

• A passion for the aims of Global's Make Some Noise.
• A proven track record of leadership in either the voluntary, public or commercial sectors.
• Experience on committees, panels or boards.
• A commitment to Equality, Diversity and Inclusion.
• Understanding of the voluntary sector and a commitment to developing this knowledge in support of the charity and its plans.
• Enthusiasm for commercial radio and an interest in the media industry.
• A proven track record of leading one or more successful fundraising drives

Further Information
For comprehensive information about Global's Make Some Noise and the role responsibilities, please download the Candidate Information Pack.

How to Apply
If you would like to be considered for this exciting opportunity, please provide:

•  An up-to-date CV
•  A supporting statement of no more than 1 side of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Trustees Unlimited (part of the Russam group).

All applications should be sent to Trustees Unlimited (details via the website).

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Friday 27th September 2024 
1st Stage Interviews with Global Make Some Noise: w/c 7th and 14th October 2024
2nd Stage Interviews with Global Make Some Noise: w/c 21st and 28th October 2024

We look forward to recieving your application.