Carers Information Centre Manager Jobs in Manchester

Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.

Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. 

Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships. 

Activities include: 

• discussions 
• word games 
• quizzes 
• physical activities 
• creative and musical activities. 

Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE). 

Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members. 

The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.

The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence. 

Full training in MCST will be provided alongside management training and mentoring.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Big Life group has commissioned Gaddum to support the development of the lived experience input in a key system change project for the improvement people’s experiences of services. Greater Manchester’s Co-Occurring Conditions project is centred on those who have concurrent mental health and substance use challenges.

Job Purpose

To support the development of lived experience engagement within the co-occurring conditions workstream. You will support people with lived experience to attend and contribute to design and testing session of services and systems.

You will work with the GM Co-Occurring Conditions Team and wider partners across GM to ensure lived experience is at the heart of mental health services in Greater Manchester.
 

Main Duties and Responsibilities

1. Support people with lived experience to engage with the Co-Occurring Conditions workstream.
2. Attendance at events and publicising the programme.
3. Organising and ensuring involvement at Co-occurring Conditions meetings.
4. Developing community interest Representation across Coproduction internally and building opportunities across community led groups and peer groups.
5. Developing Lived Experience activities to encourage collaboration, information sharing and opportunities.
6. Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
7. Work collaboratively with other coproduction leads across Gaddum.
8. Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
9. Ensure that Lived Experience members, whether from the core group or single invitees, are properly off boarded.
10.Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
11.Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

The post-holder will be required to undertake other tasks as reasonably directed by the Senior Leadership Team, which will usually be commensurate with the skills and experience of the post-holder.  

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Gaddum has been commissioned to support the facilitation of mental health lived experience in Community Mental Health Transformation in Manchester.

This role will ensure Lived Experience is a crucial partner in the collaborative approach, which will enable more responsive and accessible services. The collaborative includes Greater Manchester Mental Health Trust, NHS Greater Manchester Integrated Care, leaders from local Voluntary and Community Sector organisations, Primary Care, Public Health.

Job Purpose

To lead and coordinate initiatives that amplify the voices of individuals with lived experience by embedding co-production principles into program delivery. The role aims to create inclusive opportunities for meaningful involvement, ensuring equal representation, capacity-building, and the removal of participation barriers.

Through collaboration with stakeholders and partners, this position supports the development, supervision, and recognition of lived experience representatives, fostering their contributions to service transformation while building pathways for their continued personal and professional growth. Additionally, the role ensures effective Lived Experience Coordinator – Manchester December 2024 communication, reporting, and evaluation to share insights, measure impact, and support service improvement efforts.
 

Main Duties and Responsibilities

• Reestablish a Lived Experience group, reviewing potential membership gaps and forward steps.
• Ensure the underpinning principles of coproduction are embedded with balance of professionals and lived experience representation.
• Attend the Transformation Group and other key meetings attached to the programme.
• To support Lived Experience representatives to lead on ethnographic story collection across the programme.
• Develop unpaid Peer development opportunities with Lived Experience representatives, providing Peer supervision.
• Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement.
• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual
• Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
• Ensure that panel members, whether from the core group or single invitees, are properly off boarded.
• Assist Lived Experience members to capture their experiences into their CVs or find opportunities in the community where people with lived experience are needed to help change services.
• Regularly communicate with Manchester Living Well, providing training and awareness raising and relevant updates and opportunities for co-production.
• Provide specialist information, guidance, and support about service user involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments.
• Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an exceptional professional to lead Greater Manchester Rape Crisis.

The Board is seeking to appoint a new CEO to lead the organisation and to provide strategic direction for its staff, volunteers and supporters. You will have effective and comprehensive leadership, management and communication skills, with experience of leading high performing teams. You will be a confident communicator and ambassador for GMRC.

If you have a strong empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.

Closing Date: Friday 14th February 2025 at 12 noon

Hours: 35 per week with the possibility of hybrid working

Annual Salary: PO7-PO8 starting at £52,805 - £56,073

Interview dates: TBA

FIXED TERM CONTRACT FOR 12 MONTHS WITH POSSIBILITY OF EXTENSION SUBJECT TO FUNDING

PLEASE NOTE this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

It is a policy of Greater Manchester Rape Crisis that ex-service users have a waiting period of six months before applying for any posts as a paid employee.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for Carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital)

Job Summary

To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

Fundraising Manager

We’re at an exciting stage of expansion and are looking for a passionate and driven individual to lead our income generation strategy. In this pivotal role, you’ll collaborate closely with the CEO and leadership team to shape and execute a dynamic plan that ensures sustainable growth and long-term impact.

Role Description

The role holder will be a confident natural leader able to clearly set out and communicate a compelling future income generation direction for TDS. Additionally, the role holder will be a critical thinker who utilises real time data and past and future trends to make informed decisions, analyse past and current results in order to identify emerging opportunities, and embraces a continuous learning mindset that values both successes and failures.

Role tasks

• Update and oversee TDS’ fundraising strategy, plans and related targets by consulting with and securing the support of our Fundraising group.

• Work closely with the CEO to explore new fundraising initiatives and then evaluate and monitor progress vs goals.

• Support the CEO in identifying, developing and writing bids and grant applications. • Identify, develop and maintain relationships with community and corporate partners that support fundraising, pay as you earn, gifts-in-kind and volunteer engagement.

• Oversee fundraising events and activities undertaken by community and corporate partners, groups and individuals.

• Inspire the TDS fundraising staff and volunteer team, fostering a culture of ownership and accountability for income generation.

• Drive a refreshed telemarketing campaign to identify, acquire and engage corporate partners.

• Manage a team of volunteer Fundraisers who will help to deliver against actions in the fundraising plan.

• Review, refresh and guide TDS’ external communication strategy.

• Working closely with the CEO to represent Together Dementia Support across agreed public events and platforms.

• Develop and maintain supportive relationships with the Board of Trustees and lead interactions with the Fundraising and Communications groups.

• Create a positive TDS supporter experience that encourages sustained engagement through good stewardship.

• Work in a manner that always facilitates inclusion and empowerment, particularly of people with dementia and their carers.

• Provide reports for the CEO and the Board of Trustees.

•Any other role-related tasks as required by the CEO.

Please visit our website to download the recruitment pack and find out how to apply. We can only accept applications that contain a CV and covering letter explaining how you fit the job specification.

About The Role

Location: Home-based

Contract: Permanent

Alzheimer’s Society Local Services teams provide exceptional support, information, advice and guidance for people affected by dementia.  As a Regional Manager, you will be home based, leading and inspiring geographically dispersed teams across a large region, whilst working as part of a wider Services Management Team.  The areas you will be responsible for are Cheshire, Merseyside, Isle of Man, and Lancashire and South Cumbria. There are several contracts and funded services within the region, delivered by a large team.
Your role will be to provide strong leadership and management of our dementia support services.  You will be accountable for the delivery of services that meet internal and external quality requirements. You will work collaboratively to build relationships and engage external stakeholders, including Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting. Influencing for system level changes whilst ensuring strong contract management is a critical part of the role.

About you

As an inclusive employer, and one that serves people with dementia across our whole community, we actively welcome applications from people with different backgrounds.  

- You will need to have experience of leading and managing teams in a health and social care environment. Experience of working in a dementia related role is not essential, but an understanding of person centred care and support is important.
- You will understand the need to build high performing teams, with great team spirit and a collaborative approach. 
- You will have experience of working from home or in the community, and you will be confident in building relationships and team engagement through a mix of virtual solutions and face to face team activity.  
- Ideally you will live within the North West of England regional boundary (areas listed above) and be passionate about making a difference for people affected by dementia. 
- You will have great interpersonal skills and as a strategic leader, you will understand the opportunities and challenges of leading service delivery across a dispersed geographical area.
- You will be comfortable with monitoring and analysing data and trends, making evidence informed decisions and ensuring quality standards are realised.   
- The right experience of delivering services, coaching and developing others, and a solution focussed approach are key.  
- You will have a commitment to building inclusive services, ensuring equity and valuing diversity.

You have a fabulous team of dementia experts, your role is to lead and inspire them to deliver to their best and thrive as a team, representing Alzheimer’s Society to a range of external stakeholders.

Advert Closing date: 22nd January

Interview Date: W/C 3rd February

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Purpose of the post

HDR UK and the BHF Data Science Centre are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Centre’s Operations Director, this is a pivotal role that will be integral to ensuring the patient and public voice is embedded in our work at all stages.

You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for PPIE activity across all of our key areas of interest, in addition to the governance of the Centre.

This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of all diseases of the heart and circulation.

The successful candidate will have a track record in working with individuals, groups and communities and have the ability to communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace. Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.

Main responsibilities

Embedding PPIE in our work

• Lead on the delivery of the PPIE strategy for the BHF Data Science Centre, with oversight from the Operations Director, incorporating regular (e.g. annual) reviews and updates of the strategy.
• Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
• Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
• Review and provide advice on PPIE elements of research applications ensuring adequate PPIE is incorporated and provide advice where needed to researchers. 
• Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK PPIE team to grow involvement of currently underrepresented and underserved groups in health data science.
• Build and manage relationships with colleagues within the BHF Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
• Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
• Horizon scan and liaise with colleagues across the BHF Data Science Centre and HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.

Developing PPIE best practice and collaborative working

• Incorporate best practice in our work, learning from examples of successful patient and public engagement that could influence our work
• Provide briefings for colleagues to share best practice and examples of successful patient and public engagement
• Collaborate with PPIE colleagues to coordinate public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
• Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
• Monitor and report on performance of PPIE across the Centre, make effective use of digital approaches to maximize the ability to collaborate, communicate and continuously learn.

Supporting PPIE members

• Be the point-of-contact for all BHF Data Science Centre public contributors, ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner.
• Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public contributors where necessary identifying training requirements as needed.
• Working with BHF Data Science Centre colleagues, maintain patient and public contact lists in Hubspot (CRM).

Knowledge, Skills, and Experience

Experience

• Experience of working with patients, carers and members of the public with diverse interests.
• Experience of running patient/public involvement activities and evaluating these activities, strategies and methodologies, preferably in a research environment
• Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
• Experience of writing / developing content for public and research audiences and delivering presentations
• Experience of demonstrating an understanding of health research and the needs of patients and the public
• Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
• Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
• An understanding of the public sensitivities of using health data for research
• Educated to degree level or equivalent

Skills

• Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
• Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
• Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
• Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
• Good influencing and coaching skills.
• Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
• Strong analytic skills with the ability to frame problems and solutions in a logical manner.
• Ability to work autonomously and make decisions without supervision.
• Ability to work collaboratively and as part of a multi-disciplinary team.

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Service Delivery Lead

We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across North East and Yorkshire.

This is a part-time, remote working role covering North East and Yorkshire.

Position: S11221 Service Delivery Lead

Location: Home-based, North East and Yorkshire. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Hours: Part-time, 21 hours per week

Salary: £30,000 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 February 2025

Interview Dates: 12 and 13 February 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You will ensure effective delivery of high quality stroke support services within the locality area, to enable stroke survivors and their carers to receive the best possible support to rebuild their lives after stroke.  The Service Delivery Leads report to the Associate Director for North East and Yorkshire.

As a member of the North East and Yorkshire leadership team, you will be working within their Team Agreements. These will be shared as part of the recruitment pack, and form part of the recruitment process.

About You

You will have a proven record of:

• Management experience in relation to service delivery

• Experience of working in partnership with other organisations, ideally in health and social care/the NHS

• Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams. 

• Excellent communication skills

• Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills

This role requires travel across and within the North East and Yorkshire locality.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that this vital support can be provided. 

The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.

The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service, Service Delivery, Stroke Support, Service Lead, Service Delivery Lead, Stroke Support Lead, Service Manager, Service Delivery Manager, Stroke Support Manager, Stroke Service Mangaer, Stroke Service Lead, Stroke Delivery Service Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you! 

We have several full-time roles available (37 hours per week) they will be Home Based with potential for extensive travel within each region. 

Salary - £27,573 - £36,389 plus £312 per annum Office at Home Allowance. 

If you are interested in applying for these roles, you must have a current driving licence and use of a car. We are looking for people to join our team who live in the following area's:

• Kent 

What are the responsibilities of the Independent Child Trafficking Guardian:

Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs. 

 Within this role some of your responsibilities will be: 

• Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service 
• Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings 
• Develop initial needs assessments and action plans 
• Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
• Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
• Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
• Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response. 

We will be holding a drop in session on Monday 20th January at 10am or Wednesday 22nd January at 4.30pm. Everyone is welcome to attend to find out more about Barnardo's National Counter Trafficking Centre and the role Independent Child Trafficking Guardian. There will be an opportunity to meet some of team and ask questions about the service and the role.

Join the meeting now - Monday 20th January 2025

Meeting ID: 344 180 159 317

Passcode: Bb6SY3fy

Join the meeting now - Wednesday 22nd January 2025

Meeting ID: 356 340 337 039

Passcode: G6LB3QF7

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
This contract is due to expire on 31 March 2026.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date and as we fill vacancies the geographical areas may change. We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews for the role will be held w/c 03 February. 

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• provide occasional cover on Saturdays and/or Bank holidays
• provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

People living with Parkinson's need to have their voice heard in Northern Ireland to ensure their health and care needs are met.  Following an investment in our services, support and work with the NHS, we are also expanding our campaigning and policy work across Northern Ireland and the rest of the UK.

We’re looking for someone special with experience of campaigning, including an understanding of its basic tools and techniques, experience of interpreting complex policy issues for a public audience, and knowledge of the Northern Irish political and public policy landscape. 

Please note; we  cannot accept applications from applicants who are not located in Northern Ireland.

About the role 

You’ll support our national and local campaigning work across Northern Ireland to improve the lives of people with Parkinson’s and those closest to them. As part of our dynamic and committed Northern Ireland team, you’ll listen to the needs of our local communities and work with colleagues across the charity to deliver focussed political campaigning work. 

You’ll work with  our community to raise awareness and increase knowledge about Parkinson’s with decision makers at a local and national level. You’ll use your knowledge of public policy in Northern Ireland and the UK to make sure that the voices of people with Parkinson’s, their partners, family members and friends are heard, and help to drive changes that improve their lives. 

Please note - this role is suitable only for applicants who live in Northern Ireland.

What you’ll do:

• Be a first point of contact for campaigners in Northern Ireland, who want to improve services in their local area, and recruit and manage a sustainable network of local campaign volunteers specific to Northern Ireland.
• Support the work of the Policy and Campaigns Manager to understand and influence UK wide and specific NI legislation, policy and practice relating to our communities and their needs
• Provide expert advice and support to colleagues and campaigners on how best to influence decision makers in Northern Ireland.
• Use our UK-wide campaign priorities to deliver national and local campaign activity, and coordinate campaigns with other charities and organisations, where appropriate to further our goals.

What you’ll bring:

• Strong people skills, and a commitment to putting the experiences and needs of people affected by Parkinson’s at the centre of your work 
• Excellent written and oral communication and an ability to produce inspiring content to motivate others, and the ability to network and manage supportive relationships with volunteers, MLAs and a range of external organisations
• Experience of managing a varied workload and working to tight deadlines, with excellent organisational skills and ability to prioritise. 
• Experience in organising events for relevant stakeholders

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person in Belfast on the 29th January 2025.

Parkinson's UK celebrates diversity and is committed to creating a fair and equal society, free from discrimination.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.