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Hays Specialist Recruitment, Sevenoaks (Hybrid)
£25000 - £30000 per annum + £25000 to £30000
Posted 1 day ago Quick Apply
Closing in 6 days
Royal College of Surgeons, Greater London (On-site)
£30,167 - £38,069 per year
Posted 1 week ago
Christian Aid, Flexible Location (On-site)
£39,606.00 (For London based candidates working Hybrid), £34,865.00 (For Remote work in the rest of the UK)
Posted 2 weeks ago
Closing in 2 days
Middle Eastern Women and Society Organisation, Finsbury Park (Hybrid)
£14.50 per hour
Posted 3 weeks ago
Page 33 of 37
Sevenoaks (Hybrid)
£25000 - £30000 per annum + £25000 to £30000
Contract or temporary (2 to 6 months)
Job description

* Deliver first line support to resolve learning and development queries and escalate as appropriate.
* Improve and evolve the department's administrative processes, collaborating with customers and colleagues, maximising the use of the available technology.
* Administer the induction process efficiently to ensure all new starters have an excellent experience.
* Administer the Learning Management System to ensure all staff have a positive learning experience and is up to date.
* Set up and administer new and updated regulatory training and new learning programmes for staff and managers, ensuring campaigns are rolled out in alignment with organisational priorities and in conjunction with relevant internal communications.
* Monitor and track attendance and completion of training for all employees and ensure reporting is completed by required deadlines for appropriate monthly and quarterly ET / SME reporting deadlines and concerns are escalated promptly and appropriately.
* Track and monitor all L&D budget spend, process invoices and escalate concerns or anomalies promptly and appropriately.
* Ensure that the department's processes and procedures are documented, easy to follow and to an auditable standard. Collaborate with the HR systems administrator to provide a comprehensive administrative support service, including supporting on projects.

What you'll need to succeed * Experience of providing an effective administration service to customers and colleagues, preferably in learning and development or similar service.
* Experience of delivering excellent customer service, supporting customers to self-serve, or signposting to other colleagues where appropriate.
* Experience of maintaining and improving systems and processes to an auditable standard in collaboration with colleagues and customers.
* Experience of working with sensitive and confidential data.
* Clear and accurate written communication skills for a range of correspondence, particularly regarding joining instructions and communications to promote learning opportunities.
* Ability to build rapport and trust with customers face to face and on the telephone.
* Ability to prioritise a busy workload to ensure L&D scheduling, reporting and other deadlines are met.
* Ability to work collaboratively and flexibly with HR, finance colleagues and customers to ensure positive outcomes.
* Proficient in Microsoft packages, including Excel, and confident in learning and maximising the use of in-house databases and systems

What you'll get in return
A great team and flexible working
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Posted by
Hays Specialist Recruitment View profile Company size Size: 101 - 500
Posted on: 02 September 2024
Closing date: 30 September 2024 at 16:00
Job ref: 4601059
Tags: Human Resources