Business Systems Manager Jobs in Holborn, Greater London

Circa £51,000 (pro rata) per annum

Fixed term – until April 2026

28 hours per week

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager for UNICEF UK’s new HRIS project.

The Senior Project Manager will lead UNICEF UK’s new HR system(s) project and be responsible for working with and leading the HRIS Project Team (including all external stakeholders), to successfully design, develop and deploy a new HR system(s) that supports UNICEF UK’s prioritised requirements and needs.

The Senior Project Manager will bring a wealth of diverse project and change management experience to the team. You will have experience in successfully bringing in new cross organisational systems and will bring expertise in this area. You will also be familiar with working with complex data and will bring expertise in this area.

You can expect to work in a collaborative and supportive manner with colleagues across all areas of the business, maintaining a high standard of delivery.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 14 November 2024.

Interview date: Wednesday 27 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

About the Role:

This role is crucial in the long-term retention and growth of our partnership revenue streams. The role requires strong interpersonal, negotiation, and project management skills to maintain and nurture mutually beneficial strategic alliances to enhance Urban Synergy’s capacity and reach. The position also provides value to our partners and will ensure our collaborations with businesses, foundations, government agencies, and non-profit organisations are sponsored, supported, and sustainable.

We will be looking for someone who can offer more to really get themselves stuck into Urban Synergy to help grow the company and develop the role into their own.

What You'll Do:

Build and maintain strong relationships with existing and potential Corporate partners within FTSE 250.

Develop and implement a partnership strategy to enhance financial support and resources for Urban Synergy programmes.

Develop tailored partnership packages that align with the philanthropic priorities and interests of our Corporate partners.

Prepare compelling and professionally written proposals and presentations to potential corporate partners. Ensure they are aligned with the interests of potential partners.

Effectively communicate the impact and benefits of partnerships to prospective sponsors.

Lead negotiations and finalise partnership agreements, ensuring alignment with Urban Synergy's values and goals.

Work with legal and finance teams to ensure contract compliance.

Collaborate with programme managers to ensure seamless integration of corporate partnerships into Urban Synergy's initiatives.

Provide regular updates to the leadership team on partnership progress and outcomes.

Work closely with the finance team to manage and report on the financial aspects of corporate partnerships.

Ensure budgetary alignment with partnership goals and objectives.

Who we are looking for:

Proven experience in a partnership development or similar role, preferable within the non-profit sector.

Bachelors’ Degree in Business, management, marketing, or a related field (or equivalent work experience).

Works collaboratively within a team and also work independently

Comes with ideas and suggestions on how to develop and nurture our partnerships.

Self-starter, who is results-oriented with a track record of achieving fundraising targets.

Is socially dynamic, successful at networking and is able to nurture and maintain positive relationships

Strategic thinking and ability to align partnerships with organisational goals.

Exceptional writing and communication skills and displays a commitment to excellence through careful attention to detail.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Who we are:

Urban Synergy, an award-winning youth empowerment charity, is seeking a highly motivated and experienced Partnership Manager to join our growing team. This position is responsible for driving the development of strategic partnerships with corporate entities and plays a pivotal role in expanding Urban Synergy's reach and impact through meaningful collaborations aligned with our mission to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £40,000.00 per year

Benefits:

• Company pension

• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Partnership Management: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London

Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, we provide funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.

Overview

The Operations and Systems Manager is a key role in the Operations Team and will focus on ensuring that our staff, all home-working and many based internationally, can engage positively with Global Dialogue’s operational systems and processes. The scope of the role covers IT and digital tools, digital security, data management, HR, insurance and travel, as well as the organisation’s equipment, and health and safety protocols.

Job Description

• Responsible for the maintenance and development of systems and processes that support Global Dialogue’s operations across a range of functions.
• Provide operational support to programme staff across the organisation as needs arise.
• Collaborate with Operations Team colleagues to improve cross-functional ways of working and play an active role in the development of projects that enhance Global Dialogue’s ‘offer’ to hosted programmes.

IT, Digital Security and Data Management

• Oversee Global Dialogue’s IT provision, managing the relationship with and acting as the main point of contact for our external IT support, as well as fielding programme requests and managing costs.
• Maintain an overview of Global Dialogue’s user accounts across SharePoint and other digital tools, ensuring pricing, licencing and permissions are effectively managed across all platforms.
• Maintain and develop Global Dialogue’s practice and policies in relation to GDPR, ensuring that they are applied across the organisation, and take ownership of the organisation’s SharePoint structure.
• Support the development of Global Dialogue’s digital security offer to hosted programmes, so that the organisation has the tools and infrastructure to respond effectively to associated risks/threats.
• Responsible for scoping and implementing digital solutions that effectively support business operations.
• Source and maintain an overview of Global Dialogue’s IT hardware, phones and other equipment, including managing logistics and the phasing out of old equipment.
• Help to keep Global Dialogue’s website updated, liaising with external web developers where needed.

People and Care

• Support internal processes and systems for starters, leavers and existing staff; maintain an overview of mandatory staff training, as well as ensuring compliance of health and safety in the context of remote working.
• Provide administrative support across contract management and compliance tasks, referring on and tracking progress where needed.

Travel, events and insurance

• Responsible for Global Dialogue’s insurance policies (office, events, travel), ensuring that they are up do date and reflect organisational needs, as well as dealing with insurance queries and processing claims.
• Oversees systems for managing international travel, ensuring that risk management protocols are followed, and advising on compliance as required.

Other

• Maintain an overview of the organisation’s memberships and subscriptions, ensuring renewals and payments are up to date.
• Help the team to monitor the dedicated info@ and operations@ inboxes, including logging, fielding, and actioning requests as appropriate, to ensure Global Dialogue responds effectively to the needs of hosted programmes

We are seeking an experienced, autonomous and results-driven outbound sales expert to establish new business development strategies through outbound initiatives and to identify and implement new sales software or tools of relevance.

The ideal candidate will have a proven track record of building and scaling successful outbound sales strategies with a focus on acquiring new business within the B2B wellbeing space.

The candidate will be able to identify new market opportunities and generate leads to build and maintain a sales pipeline to meet agreed revenue and impact KPIs.

The role will include managing and delegating administrative responsibilities to the Client Sales Executive and working collaboratively to inform and upskill them on the overall outbound strategy.

Following a clear sales process, qualified leads will be handed over to ensure an exceptional customer experience from enquiry to point of booking, working to support a smooth handover to enable the successful delivery of services.

Business Process & Analytics Manager - Job Share Role

Contract: Part-time, 14 hours per week Job Share role, 10-month Fixed term contract with the possibility of extension

Salary: £43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in Business Process and Data Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Business Process and Analytics Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:

The Programmes Funding & Partnerships Team contributes to WaterAid's mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid's programmes globally so that WaterAid can effectively deliver on its mission.

About the Role:

In this role, you will drive the production and analysis of the quarterly restricted funding KPI reports, use your analytical expertise to ensure data quality and accuracy, and identify opportunities to improve our restricted funding management information tools. You will also contribute to the socialisation of our underlying restricted funding business process, in collaboration with the wider team and the WaterAid Programme System team.

You'll also:

• Lead on the bi-annual development, production and detailed analysis of restricted funding Key Performance Indicator reports (KPIs) for restricted income generation and management with support from the Power Bi team and liaising with key stakeholders.
• Support the Head of PFP in funding data analysis for board reports and adhoc reporting requests.
• Lead on the production of restricted funding reports to support the organisational performance framework and/or as required to improve visibility and accountability of restricted funding performance
• Lead on identifying restricted funding data quality checks and controls to ensure WAPS restricted funding data is as clean as possible and liaise with the relevant WAPS team lead to support on regular data audits.
• Regular review and refresh of restricted funding management information tools to ensure they are useful and innovative.
• Ensure business processes for restricted income generation and management are up to date and inclusive of any new best practice approaches such as cost recovery and co-financing management initiatives
• Ensure all RFP training documents/guides contain up to date WaterAid Programme System (WAPS) references to reflect any changes in system protocols.
• Work with the RFC Advisors, Finance, Strategic Partnerships and other teams as needed to establish how relevant sub-processes and systems currently work or do not work, how they may need to change and how other changes may impact them. Propose solutions, implement, document and communicate them.

About You:

To be successful, you'll need:

• Ability to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
• Strong Microsoft Excel/numerical capability and good PowerPoint skills
• Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
• Background and strong practice in fundraising and funding contract management
• Understanding of participative training techniques for capacity building
• Demonstrable organisational skills, with the ability to work in a matrix management culture, ensuring that projects are delivered: ability to work proactively and initiate projects/activity with appropriate independence.
• Proven ability to build consensus, deal with ambiguity and collaborate with colleagues locally and remotely, across diverse cultures and aims.
• Strong interpersonal skills and proven ability to work across different cultures
• A degree and a proven interest/experience in international development
• A willingness to travel and an ability to work independently with limited supervision
• Commitment to WaterAid's values and a working style that reflects these

Closing date: Applications will close at 23:59 on Sunday 3rd November 2024. Availability for an interview is required for the week commencing 18th November 2024.

How to Apply: To see the full job pack, please click 'Apply'.

• Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
• Please indicate your location and the right to work eligibility in your Cover letter.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

About Resolve

Resolve is a local charity with a lot of heart.

Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.

We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”

Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.

 About the role

The Fundraising Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Fundraising Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.

Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.

Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.

This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.

About you

· Strong evidence of fundraising success with a track record of raising income from donations.

· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.

· First class communicator (verbal and written) with the ability to communicate to a range of audiences.

· Proven ability to build strong and lasting relationships with stakeholders and supporters.

· Innovative, bold, ambitious and creative.

· Adept at collecting both data and client’s stories to demonstrate the impact of our work.

Other roles you may have experience of: Business Development Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager

For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.

At Ambitious about Autism, we are looking for a Senior Finance Business Partner to join our team.

This is a critical role within the Finance Business Partnering team, providing line management and oversight of the Finance Business Partners as well as providing direct partnering support to key internal stakeholders. This role will lead the team to deliver a high quality service across the organisation, putting best practice systems and controls in place to enable accurate and timely financial management and reporting.

This role will need to influence and negotiate with senior colleagues and provide technical and strategic insight in order to ensure that Ambitious about Autism and the Ambitious about Autism Schools Trust meet financial targets.

We are looking for someone who has:

• An accountancy qualification (ICAEW/ACCA/CIMA/CIPF)
• Strategic knowledge and experience of finance and business planning
• Proven experience of supporting business performance management and reporting processes
• Proven experience of business partnering and/or working closely with non-financial colleagues at varying levels of seniority

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

To find out more about what we do, our values and our generous benefits please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About the Role

Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors.

We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation.

 Key responsibilities

1. To work closely with the Grants, Investments, and Development, Insight and Advocacy teams to ensure that SIB is well-placed to respond proactively and also reactively to business development opportunities.

2. To support the coordination and project management of existing business development projects in community energy, heating and cooling, social investment fundraising and capacity building.

3. To ensure that information is managed effectively, calls logged and tasks delegated, progressed and completed, feedback collected and meetings scheduled and facilitated across the wider business development team, particularly in relation to the CEO, Deputy CEO and Director of Investments, ensuring their input is sought in a timely way to progress key decisions.

4. To manage a calendar of events, calls and contacts across key areas of business development.

5. To take a lead (where appropriate) and/or work alongside others to create and/or deliver presentations in new and existing business development.

6. To manage (where appropriate) and/or work alongside others maintain long-term relationships with both current and new clients and partners.

7. To monitor tendering opportunities and manage and update the new business development pipeline.

8. To implement new systems to improve the efficiency of the business development processes, alongside business systems.

9. To work with the financial team to build costing models for new proposals and programmes.

10. To coordinate high quality bid responses for invitations to tender from funders, investors and other key client groups, to ensure that these are well-written and professionally presented.

11. To coordinate and contribute to a clear strategy and objectives for the business development function at SIB.

12. To attend relevant events or conferences and to keep up to date with the sector. 

13. To adopt our continuous improvement and learning ethos.

14. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

15. To support and contribute to the implementation and delivery of SIB’s strategy.

16. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

17. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• Excellent relationship management skills both with internal and external stakeholders.
• Effective time management.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Exellent customer service skills.
• Strong negotiation and influencing skills.
• Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
• Flexible and adaptable as a team player.
• Excellent attention to detail.
• Excellent written and verbal communication skills
• Commitment to equality, diversity & inclusion

Desirable competencies

• Understanding of the social investment or grant-making market in the UK
• Understanding of community energy schemes

The Campaign for Nuclear Disarmament is recruiting an Office and HR Manager.

We are looking for someone committed to CND’s aim to rid the world of nuclear weapons, who has strong organisational abilities, great inter-personal skills and experience of managing a busy office.

You will need experience in:

· human resource management, including performance appraisals and learning and development

· managing a busy office, building maintenance, managing security and health and safety

· organising large scale meetings

· managing, supporting and co-ordinating volunteers

· working within budgets according to agreed procedures

You’ll also need a good working knowledge of IT systems, databases, web content management systems and Microsoft Office suite.

For the full job description please refer to the attachment below.

The CND Office & Human Resources Manager is a full-time, London-based, post. Our office is situated in N7 with easy access to transport links. The salary is £40,603 per annum, and is subject to annual review.

Applications close on 21st November and in-person interviews are likely to take place take place w/c 25th November. Please apply using the application form attached below and please complete and attach our equality monitoring form with your application. Both are attached below.

#HR Manager #HR Strategy #HR Management

We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.

The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.

A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.

Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).

The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.  

Purpose

• To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
• To oversee the pipeline and financial functions, working closely with our accountants and office manager
• To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
• To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
• To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
• To implement and maintain systems and processes that optimise efficiency across the organisation
• To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services

Required experience

We expect applicants to demonstrate relevant experience in the following areas:

• Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
• Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
• Drafting bids, tenders or funding applications
• Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
• Project management
• Line management

Please visit the PSHE Association website for a full job description and personal specification

Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.

We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

Job Title: Office Manager

Duration: The post is funding dependant and subject to annual review.

Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA

Hours: 35 hours per week

Salary: £28,000 per annum

Holiday Entitlement: 25 days

Reports to: SCA Director

Duties:

• To be the first point of contact for visitors and service users
• Helping establish and maintain office procedures
• To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
• To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
• To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
• Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
• To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
• To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
• To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
• Organise the office layout and maintain supplies of stationery and equipment
• Maintain the condition of the office and arrange for necessary repairs
• To respond to customer enquiries and complaints
• Review and update health and safety policies and ensure they are observed
• Arrange regular testing for electrical equipment and safety devices
• Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
• To help maintain and update SCA website and social media
• To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
• To ensure inclusion and diversity in all aspects of SCA's operation and work
• To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential Characterisitics:

• Have at least two year’s experience of working in an office environment
• Ability to recruit, manage and supervise volunteers
• Strong IT and typing skills
• Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
• Able to receive visitors and to deal with their queries, signposting to other agencies, where required
• Knowledge of office procedures and practices and advising of timely filing of returns etc
• Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
• Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
• Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
• Ability to prepare meeting agendas, minutes, finance reports and projections
• Experience of preparing newsletters, project monitoring reports, publicity and promotional material
• High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
• Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
• The ability to manage your workload and supervise others concurrently
• Negotiation and relationship-building skills with a problem-solving approach to work
• Ability to manage SCA’s health and safety responsibilities

Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date : w/c 25th November 2024

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement? 

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:

There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.

Join QCCA, an organisation that has been at the heart of Camden's community since 1999, striving to make a lasting impact in one of London's most deprived neighbourhoods. As the largest voluntary sector provider of community services, QCCA has evolved from a local residents' drinking club in Gospel Oak to become a trusted and steadfast presence, situated in the same building for two decades.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working (1-2 days per week at the UK Office if you are based in Greater London or 2 days per month if you are further afield)
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates at the latter end of November (dates to be confirmed), with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until 30 November.