Business Relationship Manager Jobs in South Bank, Greater London

The main purpose of this role is to support the development of the champions network through the development of relationships; exceptional communication; logistical management and administration. You will also support the wider Starlight Team, especially fundraising and marketing, with health professional and family stories that can engage supporters across all media and inspire the public to donate to Starlight. You’ll take the lead on creating opportunities for visits to healthcare settings where possible and appropriate.  You’ll help with the facilitation and delivery of meetings, training sessions and webinars.   You will also contribute to the development of our Health Play Awards, which have rapidly become recognised as the highest accolade for play professionals in healthcare.

You will report directly to the Play Professional Development Manager.

Closing Date: 17 November 2024

Ref 6865

Save the Children UK has an exciting opportunity for a customer centric and forward-thinking individual with extensive facilitation experience to join us as our Learning Partner where you will work with teams across the organisation to design and execute human-centric learning solutions. 

Please note: This role requires up to 4-6 days a month working in our Farringdon (London) offices. This is a 9-month Fixed Term Contract. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As Learning Partner, you will play a key role in shaping a dynamic Learning offer that is closely aligned with our OoF transformation. You will be a highly visible and essential part of both the People Team and the Organisation of the Future team, making it crucial to champion the People Team across the organisation and exemplify the Programme's core design principles—Agile, Adult, Experience, and Iterative. 

In this role, you will: 

• Advise and coach teams to design and implement human-centered learning solutions that align with our Organisation of the Future transformation programme
• Collaborate with the wellbeing team—an important aspect of this role is designing and delivering wellbeing skills programmes that support the integration of wellbeing into the Organisation of the Future programme. You'll also ensure that wellbeing capabilities are embedded into the employee lifecycle and processes in a sustainable manner 
• Facilitate team, management and wellbeing learning programmes 
• Take ownership of and enhance various digital learning technologies, including the development of e-learning solutions, as well as the ongoing improvement and management of our existing Learning Management System (LMS) 
• Redesign work in partnership with the People Product Owner and Service Designers to ensure fit for purpose and provide a positive customer experience
• Collaborate with the People Team Coordinator to manage communication channels effectively, ensuring that learning opportunities and resources are well-publicised and accessible to all colleagues. 

About you 

To be successful, it is important that you have:  

• Extensive and proven expertise in customer-focused Learning & Development, with strong experience in programme and product ownership, inclusive learning design, and facilitation—both online and in-person 
• Strong familiarity with digital learning platforms and LMS's, ideally LinkedIn Learning, and experience in promoting and curating content from such platforms and other sources
• Experience in design and facilitation of customer-centric learning interventions in at least 2 of the following areas: leadership & management development, wellbeing, agile mindset development, data skills development, organisation wide coaching and mentoring capability development, and/or team and group development
• Self and interpersonal awareness, with strong relationship building skills, and demonstrated ability to work collaboratively with diverse colleagues with sensitivity, confidentiality, and awareness of professional boundaries 
• An agile mindset and approach, with the ability to constantly adapt plans and review approaches, the willingness to constantly learn, including from positive and constructive feedback, and to work in ambiguity and emergence
• Commitment to Save the Children's vision, mission, and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

The purpose of this role is to support the Digital Communications Manager in promoting, strengthening and protecting the reputation of the Academy by delivering and evaluating short- and long-term digital campaigns across key communications channels that engage and influence new and existing audiences.

You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy including social media channels (LinkedIn, X, Instagram, YouTube and Bluesky), email, and our website. You will work collaboratively with colleagues and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work. 

You will strive for excellence to develop an understanding of the Academy’s audiences and an ability to tell impactful stories in a compelling way. You will be agile in how you work on multiple long- and short-term projects and will work well under pressure to meet short deadlines.  

You will behave with integrity to build effective relationships quickly, developing trust as you collaborate widely with colleagues, digital content creators, biomedical scientists and peers from partner Academies, charities, universities and government bodies, both national and international. You will act on evidence from data insights to deliver factually sound and impactful communications that resonate with our Fellows, grant awardees, public, patients, researchers and policymakers.  

We’re looking for someone with the energy and passion to actively seek diversity and inclusion across our communications activities. Someone who lives our values of kindness and resilience by modelling healthy working practices and supporting wellbeing and work-life balance for colleagues, collaborators and most importantly themselves.  

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave including Christmas closure dates, plus Bank Holidays
• Pension (The Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Season ticket travel loan (interest free)
• Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class pass
• Staff training to support your development including EDI training

For more information and to apply, please visit our careers page.

Closing date: Midday on Monday, 4 November 2024.

Interview dates: 14, 15, 18 November 2024 (held online).

We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.

We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role

This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.

How you will make a difference

As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.

I will work with the following people and teams
 • All staff and volunteers within the service
 • Service users and user groups
 • Community partners and voluntary sector groups
 • Strategic partners within the local authority and NHS Trust
 • Staff across all Rethink Advocacy services

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Job Title: People Advisor

Team: People and Culture

Location: Hybrid (split between home-working and our London Office)

Salary on appointment: £26,360 - £34,629 per annum*

*This role sits within a pay grade with a pay range of £26,360 to £41,540. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role
The People Advisor role will pay a pivotal role in delivering the People Plan at the Ramblers and creating a truly great place to work.

The role holder will support projects, activities and administration related across the whole employee life cycle at the Ramblers – actively engaging in the attraction, recruitment, development and retention of talent.

The role will also support the delivery of our business outcomes through a data-led approach to people decision-making.

Key responsibilities
Lead on all People processes, and administration required to maintain a high performing People team.
Proactively manage all data in our People systems, ensuring complete accuracy
Providing first line advice to employees on general people policies and queries and escalate complex issues to the Head of People Experience
Support People projects that drive the delivery of our strategic ambitions
Recruitment and Onboarding

Management of our application tracking platform to attract key talent
Work closely with managers to complete all required documentation.
Provide recruiting teams with training and support throughout the recruitment process.
Liaise with agencies and social media platforms to ensure we are optimising recruitment channels.
Deliver a great recruitment experience in conjunction with key stakeholders across the Ramblers.
Provide a great onboarding experience for all new starters and ensure all documentation and checks are completed timely manner.
Ensure all staff are correctly added to our People systems and provided with appropriate training.
Performance Management and Development

Facilitate the processing of probationary reviews in a timely manner, including the completion of required documentation.
Support managers and staff with our Performance Management and Development process.
Ensure compliance training has been completed in a timely manner.
Liaise with external providers to co-ordinate the delivery of the Rambles training and development plan.
Management of our learning platform
Staff Engagement

Support the co-ordination of our staff surveys and action plans.
Promote programmes that promote wellbeing and staff engagement.
Co-ordinate stay and exit interviews.
Contractual

Ensure all absence management is managed in a timely manner, recorded appropriately on the People system and associated documentation has been completed.
Ensure contractual changes are processed accurately and in a timely manner.
Responsible for the collation, preparation and checking of payroll information not limited to all new starter/ leaver information, pay changes, position changes etc, for submission to payroll for processing.
Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role and keep up to date with employment legislation.
Rewards and Benefits

Raise the profile and continually promote our benefits.
Responsible for the administration of our benefits programme
Off Boarding

Effectively our support staff offboarding process
Other

Undertake any other relevant duties on projects delegated by the Head of People Experience and Chief People Officer
Support with tracking and reporting on People metrics to drive improvements.
Be the first line of support for all people queries from staff and managers and
and staff, escalating more complex matters

Enhance the profile of the department through proactively developing excellent working relationships across the Ramblers and providing a timely and effective service
Assist in preparing reports, presentations, and spreadsheets
Ensure accuracy and confidentiality of information
Undertake such other duties as may be reasonably required of the post.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.

The Person
Knowledge and Experience

Experience of working in a HR generalist or advisor role in a fast-paced business
Experience and a keen interest in cloud-based People systems and Microsoft packages such as Word, Excel and PowerPoint
Excellent communication skills, both verbally and in writing
Strong organisation skills and the ability to balance multiple demands.
Experience of co-ordinating payroll
Ability to maintain confidential information and treat sensitive matters appropriately.
High level of attention to detail and accuracy of data management
Ability to work collaboratively at all levels across the Ramblers and with external agencies.
Understanding of employment legislation and how it applies to the Ramblers.
Part qualified or interest in pursuing the CIPD qualification.
Personal Attributes

Interest in walking and engaging people with the outdoors.
Committed to the principles of equity, diversity and inclusion.
Resilient with the ability to work under pressure and to tight and competing deadlines.
Flexible and able to work independently and collaboratively as part of a team.
Drive to do a great job provide a great employee experience.
The Ramblers promote diversity and welcome applications from all section of the community.

Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Circa £48,000 per annum (pro rata)

Fixed Term – 6 months

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Policy and Advocacy Adviser for International Policy and Finance.

You will be the organisation’s lead policy expert on international development policy and development finance. As part of the role, you will develop compelling policy analysis and set the strategic direction for advocacy on these areas, as part of UNICEF UK’s wider campaign strategies. You will need to collaborate with colleagues across the Advocacy department and UNICEF UK to deliver compelling and impactful advocacy targeted towards the UK Government.

You will have excellent knowledge of international development policy and finance, research and communication skills, as well as experience developing and implementing successful advocacy and policy strategies. If this sounds like you, we would love to hear from you.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 7 November 2024.

Interview date: Monday 25 / Tuesday 26 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East  London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

An exciting position has arisen for a Major Donors Lead to join a renowned charity, dedicated to delivering social services and humanitarian aid to vulnerable individuals. This is a permanent role leading the Major Donors team and collaborating with the wider Philanthropy and Fundraising department to drive income growth for the charity.

Key responsibilities include:

• Developing and executing a 5-year strategy to increase major donor income, securing multi-year donations, and maintaining relationships with donors
• Building networks with potential supporters and influencers, identifying new prospects aligned with charity’s values
• Managing a portfolio of donors across the UK and Ireland, making significant donation requests (6 figure+) and tailoring proposals for projects, programs, and unrestricted funding
• Designing personalised stewardship programs to nurture long-term donor relationships, ensuring donors feel valued
• Managing a team of 6 fundraisers and overseeing income of approximately £2m
• Monitoring and reporting of income and managing expenditure and budgeting
• Ensuring compliance with regulations and legislation, such as GDPR, and maintaining best practices in fundraising

Ideal candidate profile:

• Extensive experience in major donor fundraising with a proven track record of securing 6-figure donations, increasing income streams, and achieving targets.
• Strong relationship management and emotional intelligence, effectively engaging senior donors and stakeholders.
• Exceptional communication skills, with the ability to influence and foster collaborative relationships.
• Skilled team leader with experience in building and leading high-performing teams.

Agency reference number: J84507

Location: London

Contract: Permanent

Salary:  £52,000-55,000 per annum + excellent benefits package

Working hours: Full time

Working pattern: Hybrid (2 days a week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Job Title:             Corporate and Philanthropy Executive  

Location:             Helen Bamber Foundation office, Old Street, London

Responsible to:Head of Fundraising & Communications

Hours:                 Full-time (37.5 hours per week)  

Salary:              £27,000 - £30,000

Benefits:            27 days holiday plus 4% matched pension contribution  

BACKGROUND

The Helen Bamber Foundation (HBF) is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty. Asylum Aid (AA) is a legal charity dedicated to protecting people from persecution by providing legal representation and access to justice for refugees and people seeking asylum. In 2020, Helen Bamber Foundation and Asylum Aid came together to form the Helen Bamber Foundation Group. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at HBF Group. Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation.

We are supported by our President, Dame Emma Thompson, who is a fantastic champion of our mission, and who hosts our flagship event, The Conversation, every year.

OVERVIEW OF THE ROLE 

This exciting role will support on the delivery of income from a range of high-value donors within our philanthropy and corporate income streams. This position is key for both Helen Bamber Foundation and Asylum Aid and the postholder will work closely with the teams’ senior leadership, enabling the Head of Fundraising and Communications and the Executive Director to build successful funding partnerships.

The Corporate and Philanthropy Executive will be an effective communicator with a flair for writing, results-focused and well-organised. This role best suits someone who is eager to learn and work as part of a tight-knit and successful team, and who can respond creatively and consistently to our current and future donors’ requests.

The candidate will preferably have some experience working or volunteering in the charity sector, and we welcome applications from candidates with transferrable experience, such as working in a client-facing role, in a communications position, copywriting or in event-planning.

As Corporate and Philanthropy Executive, you will be reporting to the Head of Fundraising and Communications and will have an allocation of your time dedicated to directly supporting the Executive Director of Fundraising and Communications to achieve ambitious but realistic team income targets. 

We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification to Alexandra Ciucu, Head of Fundraising and Communications, by 9 am on Monday, 18th November 2024. Interviews will take place on a rolling basis, so please apply as early as possible.  

Please note that the successful candidate will already be able to work in the UK and will be offered the job subject to suitable references and a DBS check. This role will require disclosure of adult and child barring lists. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.

We regret that we can only respond to applicants who make it to the interview stage. No agencies please.

Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.

Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.

A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.

The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.

Other support activities will be developed, such as group support and weekly meet ups.

The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.

Adherence to health & safety, equal opportunities and diversity policies is expected at all times.

Qualifications or Relevant Experience

•Two years minimum experience in similar role 

•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction 

Essential Skills & Knowledge

•Knowledge and understanding of recovery

•Knowledge of safeguarding children and adults

•Knowledge and commitment to equal opportunities and anti-discrimination

•Ability to work responsively and flexibly in a range of settings

•Ability to represent the service and present to other organisations

•Ability to maintain clear and consistent boundaries

•Ability to provide a safe space when working with a client to address their needs holistically

•Communicate clearly in writing, face to face, online and on the telephone

•Ability to work positively in a team

•Ability to work independently, prioritise, plan and manage own workload

•Ability to utilise supervision constructively

•Knowledge of gambling and related issues

•Ability to keep up to date with trends in support services and changes in the sector

Desirable Skills

•Experience of liaison with voluntary and statutory organisations

•Experience of engaging with people from a diverse range of backgrounds

•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.

We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.

The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.

The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 8th November 2024.

The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

About the role

Resuscitation Council UK’s (RCUK) Communications and Engagement team delivers creative communications and authentic engagement activities that support the organisation’s vision to ensure that everyone in the UK has the skills they need to save a life and receive appropriate resuscitation.

Our audiences include health and social care professionals, members of the public, charities, professional bodies and associations, UK policymakers and campaigning groups.

We are looking for a creative self-starter with a passion for digital marketing and skilled in community management. 

You need to be a motivated and enthusiastic marketer who is comfortable working on impactful campaigns which have a wide and diverse reach. You should be confident bringing healthcare-related stories to life through different digital channels. You should also take a hands-on approach to all areas of marketing and understand the nuances, advantages and shortcomings of using different platforms.

You will be responsible for delivering outputs from our social media as well as leading on our email communications. You will analyse and evaluate the results of these campaigns and use insights to drive development, with support from the Digital Media and Marketing Manager.

Led by the Digital Media and Marketing Manager, you will also produce website content, support on paid advertising and creation of branded merchandise.

Digital marketing plays a key role in our ability to raise awareness for, and build the profile of, Resuscitation Council UK, our guidelines, courses, and standards. Working with other members of the Communications and Engagement team, you will support on digital aspects of campaigns and initiatives to further public awareness of cardiopulmonary resuscitation, defibrillation and support for survivors.

The post holder will work closely with all members of the Communications and Engagement, Governance, Operations, Clinical and Service Development departments and build strong relationships with the wider resuscitation community. Equality, diversity and inclusion will be important principles considered in all elements of work.

Main responsibilities and duties

Website, SEO & PPC

• Write/produce, build and publish content for the RCUK website, including articles, features, statements and updates, ensuring diversity and inclusion is considered in everything we do.
• Ensure all content, imagery or files uploaded to the website are of an optimal file size and comply with accessibility guidance e.g., alt text, descriptive links.
• Support the Digital Media and Marketing Manager to deliver the SEO priorities for the organisation and increase RCUK’s reach. 
• Use insight (e.g., Google Analytics, Google Search Console, Crazy Egg, surveys etc) to identify content gaps and opportunities for website improvements in line with user requirements.

Campaigns

• Support the communications and engagement team to deliver on key integrated campaigns across the year. 
• Support on the delivery of marketing and communications strategies for core RCUK products: including generating sales for commercial products such as e-Lifesaver and paid events such as conferences through digital marketing and direct communications.
• Support the Media and Campaigns team with asset creation and amplify media opportunities via our digital channels 
• Support the Policy and Public Affairs team with uploading policy briefings and maintaining resource repositories 
• Identify hooks and opportunities to promote RCUK’s work and increase digital engagement.

Email Marketing

• Project manage the delivery of email marketing communications in line with the organisation’s aims and objectives to engage our core audience with RCUK’s work.
• Support on the delivery of our annual BAU email communications calendar. 
• Evaluate the impact of RCUK emails activity, through regular analysis of emails sent, and use this insight to get a better understanding of how audiences are engaging with our email content and to continually improve email communications
• Ensure all emails are sent in line with General Data Protection Regulation (or GDPR).
• Support the development of a new email strategy to support business growth (e.g. e-Lifesaver prospects through sales journey) and audience segmentation. 

Social media

• Create, curate and share high quality social media content using a range of different and innovative formats. 
• Monitor RCUK’s social media portfolio and identify opportunities for RCUK expansion onto other social media platforms in line with organisational objectives and where the audiences we are trying to reach are. 
• Respond to comments across our social media channels and build support within our online community through engaging in conversations. Answer queries (liaising with other teams as required) and escalate any reputational issues to the Digital Media and Marketing Manager. 
• Identify opportunities and content for paid campaigns.
• Work with the Digital Media and Marketing Manager to evaluate the impact of organic and paid social media activity through monthly reporting and analysis of larger initiatives and campaigns.

Other

• Champion RCUK brand and style guidelines to ensure RCUK communications are consistent across all comms channels. 
• Use Canva/Adobe suite to design BAU social media graphics and toolkits for campaigns.
• Ensure our content is accessible and reflects the diverse resuscitation community and society as a whole. 
• Represent and promote the organisation and its products at internal and external events that RCUK is exhibiting at. 
• Manage the Communications inbox on a rota basis with the Media and Campaigns Officer & Policy and Public Affairs Officer.
• There is an occasional need for weekend/evening working and time off in lieu is granted in line with our time off in lieu policy.
• Support writing creative briefs for external design agency. 

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Digital Media and Marketing Officer' in the subject line.

The closing date for applications is 17:00 Monday 18 November 2024.

Interviews for this role will take place Thursday 28 November 2024.

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Applicants must have the right to work in the UK. Sponsorship is not available.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.

One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.

Success in this role would mean that, after six months you can:

• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.

• Write clear, compelling funding applications for five-figure sums to a range of funders.
• Proactively maintain positive relationships with funders you are responsible for managing.
• Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.

Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

All Souls is a vibrant church in the heart of London’s West End. Our congregation is large, diverse, and committed to following Jesus. Our campus is large too: four buildings around Fitzrovia and Marylebone, each with a unique blend of church ministry and venue hire. We’re seeking an Events and Venue Hire Coordinator who is both passionate about our church’s vision and can effectively run West One Spaces, our venue hire platform (for more information on West One Spaces, see our website here).

JOB PURPOSE

All Souls is blessed with the resource of space. Our first priority is to fill that space with Christian ministry, but when this isn’t possible we wish to generate income from it. We are seeking a motivated Events and Venue Hire Coordinator who will help us turn empty rooms into revenue and contribute to the financial sustainability of the church’s future. 

This individual will have lots of freedom to develop and implement new ideas, collaborating with the larger Events Team to effectively steward our campus. They will work closely with an energetic and diverse team and will have lots of opportunities for growth and professional development. The eventual goal is for the role holder to manage most day to day operations for venue hire, and to have a substantive voice in the overall strategy of how we use our buildings. 

RESPONSIBILITIES

• Business Development:
  • Identify and pursue opportunities to hire All Souls' facilities, working strategically with the Events Manager to target under-used areas of our campus
  • Assess current processes to help improve them for clients
  • Work with the Events Team to ensure that venue hire and ministry remain appropriately balanced.
• Client Relationship Management:
  • Cultivate and maintain strong relationships with clients 
  • Provide excellent customer service to enhance the reputation of All Souls as a venue.
  • Uphold the visions and values of All Souls Church in interactions with clients
• Marketing and Promotion:
  • Develop a marketing plan that promotes All Souls as a sought-after venue for events and work with the Communications Team and Events Manager to see it come to life
  • Manage the website and promotion of West One Spaces, our external hire site
  • Pursue new ideas and customers, actively seeking opportunities for our buildings. 
• Financial Management:
  • Work with the Events Manager to set sensible revenue targets and then work to achieve them
  • Work with the Events Manager to envision a sustainable future for venue hire at All Souls and then develop and implement this vision.
• Coordination and Logistics:
  • Oversee the coordination of events, ensuring smooth logistics and excellent execution.
  • Attend events when necessary, providing an on-site presence for more complex hires. This may include some work outside standard office hours or on weekends. 
• Compliance and Contracts:
  • Understand and ensure compliance with all legal and safety regulations related to venue hire.
  • Draft and negotiating hire agreements with clients for the Event Manager to review, and ensure safeguarding policies and risk assessment are in place when appropriate
  • Working with the Finance Team to make sure invoices are sent out and paid in a timely manner
• Team Fit

• Work collaboratively with both the Events Team and the wider All Souls Staff to ensure that venue hire partners with other ministry objectives
• View their work as part of the larger picture of God’s kingdom

PERSON SPECIFICATIONS

Essential:

• A committed Christian, in sympathy with the evangelical theology of All Souls
• Have exceptional people skills and excellent communication, both with colleagues and with clients
• Be able to balance lots of different tasks and directives
• Flexible and adaptable as the needs of the team and the wider church shift
• Demonstrate integrity and honesty in their interactions
• Takes responsibility for projects and work to complete them
• Initiative and have strong problem solving skills
• Have experience in event coordination, sales, and/or venue management

Desirable:

• A good understanding of the events industry and venue hire practices
• Ability to contribute to achieving revenue targets

Applications

Closing date: Sunday, 17 November 2024 at 23.59

Interviews: From Monday, 18 November 2024

Start date: Subject to agreement

The All Souls Church family is diverse as the global body of Christ is diverse and as London is diverse. Applications are welcome from people from ethnic groups which are a minority in the UK. 

There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 to the Equality Act 2010.

We can only consider applications from those who have the right to work in the UK.