Business Operations Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
JUST ONE Tree is a young, but award-winning, non-profit organisation. We’re tackling the dual crises of climate change and biodiversity loss through global reforestation. We make it simple for everyone to get involved because JUST £1 plants 1 Tree.
We are unique as we don’t just plant trees. We focus on restoring the entire eco-system in the oceans as well as on land, and we also educate the next generation of environmental guardians.
Sound like something you’d love to be part of? Join us in this important role.
THE ROLE:
Working alongside our founder Amanda, and other team members you’ll be right at the heart of the action. You’ll be the backbone of daily operations, providing vital support, handling all aspects of administration and ensuring the ship runs smoothly.
Your role will be pivotal in enabling us to be efficient and effective across our organisation and helping us to have an even bigger impact on restoring the planet.
We’re looking for someone who’s a solutions finder and ready to roll up their sleeves and get stuck in. You’ll have great attention to detail and relish being organised and efficient. But you’ll also be able to bring the experience to take a step back and have a look at our systems and processes to suggest and implement efficiencies and improvements.
This is a permanent part-time role, 20 hours a week (half a day every day), with the opportunity to scale up in both responsibilities and hours as our organisation grows. We'll explore the exact hours and timings with you and together find what works.
So if you’re passionate about having a positive impact in the fight against climate change, want to work and interact with like-minded individuals (and have fun along the way) then we’d love to hear from you.
WHAT DOES THE ROLE INVOLVE:
· Operational Management: Streamline daily business operations, to keep an ever-improving and well-oiled machine. Enable and support the smooth onboarding of our new automatic donation system. Explore new software, systems and processes that will help as we grow to the next level.
· Administration: Executing a range of administrative tasks including donation logging, managing invoicing, tracking fundraising and data entry into Salesforce and Mailchimp.
· Communication Hub: Be the central point of communication, ensuring different parts of the team are kept updated and pulling in the same direction.
· Co-ordination: Oversee, run and deliver projects on time, from blogs and newsletters to the implementation of new tech systems.
· Processes: Oversee the smooth running of existing processes across the organisation and ensure the team utilise them correctly.
· HR: Lead on staff recruitment including hiring and onboarding new team members, performance reviews and overseeing the smaller details such as sick pay and annual leave.
· Policies: Keeping current policies and JOT handbooks up to date, adding new policies where needed and helping create those we are yet to think of.
· Logistics: Being a logistical wizard for team travel, events, meetings and internship organisation
· Company-wide Support: Be our 5th Emergency service! Support the small and passionate team to be the best they can be. You’ll have oversight of it all so we can run smoothly.
The right person with the right attitude is more important to us, than ticking all the boxes.
WHAT DO YOU NEED TO BE:
· Passionate and enthusiastic - we thrive on having a great bunch of people on our team, all working together for a better future.
· Dependable – reliable and committed. Your role and presence is foundational to the success of the organisation.
· Solutions finder – you know how to solve the problem or know the right person to ask for help…or even better, you’re a step ahead and already on it!
· Go-getter – proactive not reactive.
· Good communicator.
· Streamliner – you can spot how to improve a process a mile away!
· Dedicated – we want someone to be a long-term part of the team and grow with us as we scale up.
· Able to work remotely
· Have your own computer
· Fluent in English
· Fanatical about detail
· Organised
· Proficient with standard software eg. Microsoft word, Excel, Google docs
· Familiar with CRMs, ideally Salesforce, and other business support systems, or confident in picking up how ours works.
WHAT'S IN IT FOR YOU:
· Working remotely – Like to work from home in your comfy slippers? No worries, we’re used to that. Our team is spread out all around the world. However, for this role we are seeking someone who lives in the UK, with easy access to London for team meet-ups.
· Flexible working – work around the school pick-up, after your morning swim or you’ve walked the dog – you decide. Your day will mainly need to fall within normal office hours, but you can jiggle it around what works for you.
· Holiday time – we believe in the importance of good mental health and family time. It’s a marathon not a sprint.
· Contributing to tackling one of the most pressing crises of our time – with a great team.
· Basic hourly rate with end of year and summer bonus, total equivalent to c. £28,000 - £30,000 if it were a full-time position
If you’re a person who loves blending attention to detail and an eye for data with good people skills and has a passion for being the supportive core at the heart of an environmental organisation, then we’d love to hear from you!
Most of all, we believe in working hard and having fun along the way! We're looking for someone to join us and be a great part of the JUST ONE Tree team.
JUST ONE Tree is uncomfortably aware of the lack of diversity in the environmental sector and we’re not ok with it. We know we’ll be even stronger and more effective in powering change if we are a more diverse team.
All qualified applicants will be considered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, genetics, national origin, disability, age or any other grounds.
The client requests no contact from agencies or media sales.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Job Title
Business Support Manager (Maternity Cover)
Job Reports To
Assistant Director of Operations
Business Unit/ Department
Administrative/Operations
Dimensions of Role
Full time – 35 hours per week (Office based with the option of working from home on Fridays)/ Fixed Term 12-month maternity cover
Working Relationships
· With the Executive & Administrative team
· With the Chair and Board of Trustees
· With those we support, within the Rank network
Purpose Statement
The postholder will be a key member of the central administration team of the Rank Foundation.
Key Accountabilities
Secretariat support to governance committees:
- Drafting agendas, production and dissemination of papers for Committees and Board meetings to trustees
- Attendance to governance meetings, minute taking, and following up on actions
- Organising RFL annual governance schedule of meetings
- Liaising and acting as point of contact for trustees
- Arranging meetings for Execs and Trustees
- Drafting and issuing comms as needed by the Chair, Trustees and Execs
- Maintaining governance records and register of trustees’ interests up-to date
- Assisting with audit queries as and when required
- Managing the periodic review of Committees’ Terms of References
- Planning induction programme of new trustees
- Undertaking regular reviews of policies, staff handbook, trustee hanbook and ensuring currency and developing new ones as required
- Supporting with implementation of EDI strategy and the Foundation’s vision
- Occasional out of office hours meeting attendance as/ when required
HR
- Facilitating recruitment activities including posting and monitoring job ads, shortlisting of candidates, recommending list for interview and liaising with candidates
- Onboarding of resources: references, right to work checks, drafting of contracts and offer letters, planning of induction programme, sourcing of IT kit/required equipment, arranging IT induction
- Offboarding of resources: ensuring resources are removed access to SharePoint, emails and laptop wiped. Monitoring of dormant inboxes.
- Management and administration of Breathe (HR Platform)
This job description is not necessarily an exhaustive list of tasks but is intended to reflect a range of duties the post-holder will perform.
Skills, Knowledge & Expertise
Knowledge Qualifications & Experience
· Previous experience in an executive support role and working with Board of Trustees
· Previous experience of minute taking
· Previous experience of HR support
· Proficiency in Microsoft packages (essential)
· Understanding of the charitable and philanthropic sector (desirable)
Skills/ Abilities
· A positive team member
· Excellent organisational skills and attention to detail
· Willingness to help colleagues, ‘can-do’ approach
· Adaptable, flexible, and willing to learn/develop skills
· Ability to manage multiple tasks, work to deadlines and prioritise effectively
· Excellent communication skills by phone and email, experience of engaging with stakeholders at all levels
· Ability to organise events and ensuring arrangements are communicated to all stakeholders
· Ability to handle sensitive information and discretion
Confidentiality
· Paramount that the postholder works in a highly confidential way
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Are you an experienced finance professional passionate about using your expertise to support organisations with meaningful missions? The Royal College of Radiologists (RCR) is a medical charity with a focus on supporting doctors who lead in clinical radiology and clinical oncology ultimately working to improve patient outcomes and we are looking for a talented Senior Accountant & Finance Business Partner to join us.
As our Senior Accountant & Finance Business Partner, you will play a crucial role in providing financial insight, advice and support to key stakeholders across the organisation. You will be a trusted adviser to non-finance teams helping them to understand financial data and make informed decisions. You will be a key element of the high-performing and credible finance team, supporting both the Head of Finance, the Management Accountant and the Assistant Accountant in operational finance and in ongoing delivery of accurate financial information on which the business partnering relies.
To be successful in this role you will have strong analytical skills, providing financial analysis, forecasting and budgeting advice to drive performance and operational efficiency. You will have the ability to build and maintain effective working relationships, collaborating with a variety of stakeholders across the RCR. Having strong commercial acumen, you will be able to communicate with and influence a range of audiences effectively with an understanding that strong, reliable financial data is the foundation of a successful business and is a primary deliverable.
You will be a pivotal player within the finance team delivering an excellent service to teams across the RCR. You will have the opportunity to work with dedicated professionals who are passionate about our mission and making a difference. This role will suit someone who has worked as across business partnering and management / financial accounting in their recent roles, and who is inquisitive and driven.
What you’ll do:
- Deliver a decision support service to managers and directors to deliver improved financial performance outcomes for the RCR.
- Ensure that partners use effective financial controls over their spend and income conforming to RCR’s policies and to optimise RCR’s outcomes.
- Support the partners in the production of outturn forecasts, budgets and multiyear financial plans that conform to RCR’s financial needs.
- Provide effective analytical insight and advice to partners and Head of Finance to maximise the return on investment and support for implementing change to improve outcomes.
- Supporting RCR’s regular financial and non-financial performance reporting with analytical advice, insight and commentaries.
- Support the wider finance team in delivering timely management information
- Help with system development within the finance team such as upgrades
- Cover for the Head of finance in their absence.
What you’ll need:
- Professional qualification (ACA, ACCA, CIMA etc)
- Experience of both financial business partnering role and accounting role.
- Excellent commercial skills, including the ability to lead or support negotiations and to influence and motivate others.
- Ability to communicate effectively with non-technical/non-professional audiences.
- An enquiring and analytical mindset with the ability to spot risks, to dig further to follow up on problems and work through issues to offer practical solutions.
- Experience of collaborative work across functions to support others in delivering tasks and projects.
This is a new and exciting opportunity to join a proactive and high-performing finance team in a charity with a meaningful mission. Please find out more about the Senior Accountant and Finance Business Partner role, the RCR and instructions on how to apply in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We reserve the right to close this vacancy early if we receive sufficient applications.
Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.
With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.
Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.
The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.
Key responsibilities
This is a strategic role for which the key responsibilities are:
- Business development and strategic planning
- Income generation
- Financial understanding, budgeting and reporting
- Organising, understanding and communicating data
- Effective networking, PR and marketing
- Good governance
What we are looking for
As the successful candidate, you will have:
- demonstrable experience of leadership in an organisation of comparable scale and complexity
- experience of operating at Board level and capable of working with and alongside our board of trustees
- excellent knowledge of organisational development, with a successful track record of securing significant income
- proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
- collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
- a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
- experience of organising, understanding and communicating data.
An independent charity committed to promoting the welfare of families with young children and providing volunteer-led support in families' own homes.
The client requests no contact from agencies or media sales.
Are you ready to take on a leadership role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for a proactive and strategic Head of Operations with hands-on experience in a multi-disciplinary operational role to build on the strong foundations already laid.
Responsible for HR, Communications, Fundraising & Finance, IT, Premises Management and Governance you’ll regularly report to the Board of Trustees and line manage the administration team. We are looking for an individual with excellent communication and organisational skills who will work alongside the CEO, playing a pivotal role helping to shape the charity’s future strategy. We’re open to discussion with the successful candidate around hours being worked flexibly.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Please read the full job description and person specification for further information.
SCM is committed to keeping children and adults at risk safe and to equal opportunities. A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK. There is an occupational requirement for this role to be filled by a Christian.
The client requests no contact from agencies or media sales.
This is an exciting time to join the London Museum on the journey towards opening the new museum at Smithfield in 2026. This role offers a unique opportunity to bring your business partnering expertise to the Museum and grow as the role evolves over the next few years.
As a Commercial Finance Business Partner, you will be a key member of the finance team working closely with finance and non finance colleagues across the Museum.
The main purpose of this role is to co-ordinate and deliver effective, consistent and timely business partnering to the Commercial and Visitor Operations teams and to the Trading Board.
Key duties are as follows:
• Providing effective monthly and quarterly financial reporting to the business, supporting the business through quarterly forecasting, annual planning and budgeting, and year end processes.
• Supporting and advising on specific projects and providing insightful analysis to inform decision making (e.g. the Docklands Masterplan, new museum Commercial Strategy).
• Collaborating closely with other Finance colleagues to strengthen and embed a business partnering approach to working with budget holders and to implement a process for measuring success
The role would suit somebody from a finance background who has a keen attention to detail and experience of successful finance business partnering with high standards of customer service and a collaborative business partner approach. This role sits within an experienced finance team and will report to the Head of Finance, being the key contact for the Commercial and Visitor Operations Teams.
Please get in touch with Holly Arrowsmith at Ivy Rock Partners with a copy of your CV for a confidential conversation about this opportunity.
The closing date for applications is Monday 28 October 2024. Shortlisted applicants will be invited to an interview from week commencing 4 November 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Role: Deputy Director of Operations
Remuneration: Up to £60,000 GBP gross annual (dependent on experience)
Hours: Full-time, 35 hours per week
Duration: Permanent
Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)
Are you an exceptional Humanitarian Operations leader looking for their next role?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.
The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.
To apply, please submit a current CV anda supporting letter (2 pages) that includes:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
- Full contact details
- Where you saw this role advertised
- Where you are currently based.
- Your current or most recent remuneration / salary expectation for this role
Applications must be submitted through our online jobs portal no later than Monday 4th November 2024
Please note:
- Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospectus are delighted to be working with The Hygiene Bank, helping them to recruit for an Operations Manager role.
The Hygiene Bank is a grassroots, people-powered charity and social movement, grounded in community. Their passion stems from the injustice that people may be unable to fully participate in society due to hygiene poverty. The Hygiene Bank believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society, yet many are living in poverty and cannot afford to stay clean. The rapidly growing charity is looking to make social change, and you can be a part of the journey!
This role is available on a permanent contract and on a part-time basis 4 days a week (31 hours per week). This role is remote, with occasional travel to the office based in London, on a monthly basis. The salary range for this role is £34,000-£38,000 FTE.
Reporting into the Head of Operations, you will play a pivotal role in the charity, supporting the day to day running, overseeing brand donations, supporting local grassroots projects, strategy implementation, overseeing the charity’s databases and driving key workstreams which advance the charity’s strategy. You will also be on hand to support with any incoming general enquires.
You will have a background in operations management. You will have strong numerical skills, to be able to use different data sets and accurately forecast and report. You will have strong IT literacy, and experience using databases, MS Office, and CRM systems (desirably Salesforce).
You will have strong communication skills, and experience fostering relationships with a range of stakeholders internally and externally. You will be driven and have a forward leaning approach to business. You will have strong organisational skills and be able to work on your own initiative.
Desirably, you will have experience in volunteer management, but it will be important to have strong people skills and experience supporting individuals in different contexts.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.
We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.
The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.
A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.
Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).
The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.
Purpose
- To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
- To oversee the pipeline and financial functions, working closely with our accountants and office manager
- To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
- To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
- To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
- To implement and maintain systems and processes that optimise efficiency across the organisation
- To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services
Required experience
We expect applicants to demonstrate relevant experience in the following areas:
- Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
- Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
- Drafting bids, tenders or funding applications
- Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
- Project management
- Line management
Please visit the PSHE Association website for a full job description and personal specification
The client requests no contact from agencies or media sales.
At Stay we are committed to preventing homelessness and supporting brighter futures. We provide essential accommodation and services to those experiencing rough sleeping, homelessness, facing homelessness, or a life crisis. Our person-centred approach empowers individuals to rebuild their lives.
As Stay's Fundraising Manager, you'll play a vital role in securing the financial resources necessary to help support our services. You'll develop and implement an innovative fundraising strategy work closely with donors, partners, and the community to build lasting relationships and inspire their support.
Post: Fundraising Manager
Based: Telford - hybrid working available
Responsible to: Chief Executive
Salary: £30,228 (pro rata)
Hours: 20 - 22.5 hours per week worked over a minimum of 3 days per week
Annual Leave and Benefits:
- 25 Days Annual Leave (enhanced according to length of service)
- Regular supervision
- Access to Employee Assistance Programme
- Pension Scheme
- Birthday off once probationary period has been passed
- Part of a friendly, supportive and flexible working environment
How to apply: Click the Quick Apply button below which will take you to Stay’s website, You’ll be asked to submit a CV and supporting statement and complete a simple application form (contact details, references and declarations).
Closing date: Mid-day Monday 28th October 2024.
Key Responsibilities
This newly created role is an ideal an opportunity for someone looking for their next challenge:
What You'll Be Working On:
· Leading on developing and implementing a fundraising strategy for Stay to support our mission and secure the resources necessary to provide essential services to those in need.
· Planning and managing fundraising events, ensuring they are successful and meet their goals.
· Building and maintaining strong relationships with donors, corporate sponsors, and community partners.
· Researching and identifying funding opportunities and work with the CEO and Operations Manager to write compelling grant proposals to secure funding from trusts and foundations.
· Tracking and analysing fundraising performance to measure progress and identify areas for improvement.
· Representing the charity at community events and networking opportunities.
This job is for you if:
· you are ambitious and creative with a positive attitude and proven track record of achieving fundraising goals.
· you are someone who can roll their sleeves up and get the job done.
· you are looking to take on a more strategic and project management role.
· you work effectively with others as well as independently
· you have a genuine passion for improving the outcomes of homeless people in Telford and can inspire others to support through your enthusiasm.
Stay is committed to equality, diversity and inclusion in the workplace. We encourage applications from individuals who feel they meet the requirements of the role.
The client requests no contact from agencies or media sales.
Operations Manager
We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.
Position: Operations Manager
Location: Remote (travel to Edinburgh is required, up to 4 times per year)
Hours: Part time, 25-30 hours per week
Salary: £34,000 pro-rata
Contract: Fixed Term Contract - 18 Months
Closing Date: 5pm on Friday 8th November
Interviews: 18-19 November
The Role
The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
With project management and change management knowledge and skills to support you in this role, you will have experience of:
- Coordinating and delivering administration services.
- Business improvement projects and reviews.
- Working with different stakeholders to explore policies, processes and ways of working.
This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.