Business Lead Jobs

Are you an experienced programme manager who is passionate about dogs?
We’re looking for a Portfolio Manager, who will design and implement a portfolio management framework to ensure Dogs Trust realises its strategic objectives in the most efficient way.

About this job:
As Portfolio Manager, you’ll:

• develop a portfolio plan, which will provide senior leadership with insight into key activities across the organisation, facilitating their ability to make effective decisions,
• work closely with other members of the Programme office to identify the best approach to integrating programme plans into the portfolio plan,
• design and present targeted, strategic reporting to help leadership make effective decisions,
• design and implement effective portfolio controls, allowing stakeholders to meaningfully understand the implications of any changes to scope, timescales and resource on the portfolio of programmes.

About you:
To be successful in this key role, you will need recent experience of managing a complex portfolio of programmes, pulling plans together into a clear organisational roadmap. Relationship building is a fundamental part of this role, which works very closely with senior leadership. The ability to have difficult conversations with tact and diplomacy is crucial, as well as influencing and motivating stakeholders. You’ll need to be a critical, strategic thinker, who acutely understands the ‘big picture’, proactively ensuring the organisation stays focused on it’s objectives. Above all, a commitment to the aims and objectives of Dogs Trust is essential.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please visit our website. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

JDRF is the world’s leading charitable research funder into type 1 diabetes and its complications, improving lives until they find the cure. The charity are dedicated to their 400,000 strong type 1 community in the UK and work closely with international affiliates across the world, including the US, Canada and Australia.

The charity also provide support and resources to individuals and families affected, as well as advocate for policies and funding that advance diabetes research and improve access to care.

JDRF are on an exciting journey of growth and need to build their capacity. They have introduced a new suite of tools including Donorfy as their CRM and Power BI which will enable them to be even more data driven and impactful.

You will join a collaborative and dynamic team, working closely with the Individual Giving and Insight Manager, Head of Individual Giving & Supporter Care, and teams in Supporter Care, Data & Insight, and Marketing. This role offers the chance to drive impactful fundraising campaigns, contributing to fundraising efforts, while benefiting from a supportive, growth-focused environment.

As Senior Individual Giving Officer, you will: 

• Be responsible for the delivery and evaluation of digital, mail and phone direct marketing campaigns, making decisions on concept, creative and delivery
• Be responsible for campaign reporting and working with the Individual Giving and Insight Manager to optimise the IG programme based on data insights
• Collaborate with internal colleagues to plan and deliver multiple projects, and develop and maintain effective working relationships with external stakeholders
• Support the Individual Giving and Insight Manager in developing and implementing new tools and initiatives to grow income

Ideal skills and experience:

• Supporting direct marketing campaigns in a charity environment
• Able to handle projects from start to finish within given budgets and timescales
• Creating compelling and professional communications for a variety of audiences and channels
• Analysing campaign results and using insight to optimise future campaigns

Benefits include:

• 25 days annual leave plus bank holidays, with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

Operations Manager

Are you a dynamic leader with a passion for making a difference in the lives of those experiencing homelessness? Do you excel in managing operations, coordinating large teams, and ensuring smooth service delivery across multiple sites? Are you driven to work for a charity committed to providing essential support and shelter to the most vulnerable?

We're looking for an experienced and dedicated Operations Manager to lead the operational aspects within a homelessness charity in Milton Keynes. You will play a crucial role in overseeing the charity’s permanent sites and seasonal winter night shelters, ensuring that all services are delivered effectively and compassionately.

Position: Operations Manager
Salary: £35,000 per annum pro rata
Location: Milton Keynes, with a blend of on-site, home, and Winter Night Shelter venues
Vacancy Type: Permanent, subject to a successful 6-month probationary period
Working Hours Per Week: 30 hours, including occasional unsociable hours on evenings, weekends, and bank holidays. The role also includes an on-call requirement during the Winter Night Shelter service season.

Closing Date: Friday 6th September 2024

1st Interviews: Thursday 12th September 2024

The Role:

As Operations Manager, you will be at the heart of the charity’s mission, ensuring the smooth operation of all services across various locations. Your key responsibilities will include managing a team of operations staff, recruiting, training, and retaining over 400 volunteers, and ensuring all sites meet health and safety standards. You will also oversee the seasonal Winter Night Shelters, ensuring that all necessary resources are in place for their successful operation.

About You:

You will need to be a resourceful and solutions-focused leader with strong operational management experience, especially within a charitable or similar environment. Your excellent communication skills will enable you to build strong relationships with both internal teams and external partners.

We are looking for someone with experience of:

• Line management and managing large volunteer teams.
• Overseeing operations within a complex environment.
• Ensuring compliance with health and safety standards, including building and environmental health.
• Managing budgets and external contracts, including IT and mobile services.
• Project management skills with the ability to drive things into being across multiple disciplines

You will also need to have a driving license and access to a vehicle for work purposes, or the ability to travel as needed throughout the service area at all times.

In Return:

This is a fantastic opportunity to become part of a team that values collaboration, compassion, and dedication. You will be rewarded with a variety of benefits, including:

• Generous annual leave entitlement (25 days plus bank holidays, pro rata).
• Access to the Nest workplace pension scheme.
• Flexibility with blended working options across different sites, venues, and home.
• Opportunities to make a significant impact in the community and in the lives of vulnerable individuals.

Join the team and contribute to creating a safe and supportive environment for those in need. This is more than just a job; it’s an opportunity to lead with purpose and passion.

Other roles you may have experience in could include: Head of Operations, Charity Operations Manager, Volunteer Manager, Service Delivery Manager, Homelessness Support Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The National Council for the Training of Journalists (NCTJ)

PART TIME HEAD OF FINANCE AND IT

Location: Newport, Saffron Walden, Essex

Salary: c£70,000, depending on experience, plus benefits

Work for one of the most significant and influential journalism-related organisations in the UK, the standard bearer for quality, trusted journalism and diversity.

The National Council for the Training of Journalists (NCTJ) exists to help create a better society . We provide a world-class education and training system that develops current and future journalists from all walks of life for the demands of a fast-changing multimedia industry. NCTJ is a trusted brand and its kite-mark for professional journalistic training is highly regarded and universally recognised in the media industry.

The charity is looking to appoint a part time head of finance and IT to help take the organisation to the next stage of its development. This is a pivotal senior leadership role responsible for the financial and technology functions of the charity and its trading company.

This multifaceted position requires a hard working pragmatic and practical strategic thinker who can ensure sound financial management, accountancy and administration, and drive technological innovation as appropriate.

Reporting to the chief executive, you'll have a proven track record in financial accountancy and IT management and an interest in corporate governance. It's very important to have a strong commercial understanding as you'll need to provide sound business advice and support.

Degree level education and/or senior level experience is preferred. Professional body recognition and membership such as ACCA or CIMA and/or relevant IT certifications would be advantageous.

A familiarity with non-profit/charity sector regulations, compliance and financial reporting would be useful but is not essential.

You're likely to have experience in managing digital transformation and IT contracts, and an interest in information technology trends, artificial intelligence and cybersecurity.

Proficiency is required in financial software (Sage preferred), IT systems and Microsoft Office.

Good leadership, collaborative working, communication and interpersonal skills are important for this role.

You'll need to be able to think strategically as well as being adept at dealing with the detail - so strong management, analytical and administration skills are all important.

As the company secretary, the role includes responsibilities to ensure compliance with charity and financial regulatory requirements.

You should have an interest in journalism and appreciate its importance in our democratic society. You'll identify with our values as a charity.

We have a dedicated team based in a converted granary in the lovely North Essex village of Newport, near Saffron Walden in Essex, only 30 seconds' walk from the Newport train station, and just one hour by train to London Liverpool Street and 20 minutes to Cambridge.

We're a friendly, professional team and we're all very passionate about what we do - this comes across in the way we work and our organisational values. We pride ourselves on recruiting high performing people who are flexible in their approach and adaptable to change. This extends to how we see our work-life balance and we support staff who have family responsibilities or other needs.

This is a part-time role, 21 hours per week. We would prefer this role to be undertaken in the office, although an agreed hybrid working arrangement is possible.

This senior role is a fantastic opportunity to make a positive contribution to a high performing and successful charity. If you feel you have the skills, experience and commitment we are looking for, we look forward to hearing from you.

For more information and details of how to apply please contact our recruitment consultant, Simon Bascombe, at Harris Hill: [email protected] .

Closing date for formal applications: 9am, Thursday 12th September 2024.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Operational Manager, is a new role taking responsibility for clinical and volunteer support services, including group therapy and counselling, along with our helpline and befriending services, overseeing the work of a small, but highly effective team. You will bring expertise and experience in mental health services, including safeguarding, along with a focus on using information to improve and extend our services. 

This role would suit an experienced operational manager aspiring to a Chief Executive post, with opportunities to deputise for the Womankind CEO.

The Operational Manager, as part of the Senior Leadership team, will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of Women in accordance with the strategic aims of the organisation and will deputise for the Chief Executive Officer (CEO) when required.

The post-holder will ensure services meet the required financial and quality standards and comply with all contractual requirements and will work with the CEO and other team members to identify new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income. 

The Operations Manager will also participate in, and in some cases, lead work with partner organisations to support integrated working across the sector.  The role includes line management of the Clinical Manager and Senior Volunteer Service co-ordinator, and oversight of clinical and volunteer support services. 

Venn Group is partnering with a public service broadcasting organisation to recruit for an Internal Communications Coordinator on a 3 months interim contract. The role involves collaborating with the team to communicate business changes, develop key messages and communication plans, manage logistics for internal events and broadcasts, and advise on the most effective communication channels.

Key responsibilities of the role:

• Create, edit, and refine communications, ensuring alignment with strategic goals and relevance to the audience
• Assist in conveying changes and supporting change management programs
• Develop innovative campaigns and ideas to effectively engage staff
• Oversee the production and logistics of live events, both online and in-person, including broadcasts, briefings, and roadshows
• Work closely with business stakeholders on announcements and project communications
• Manage digital communication channels by creating and publishing content for intranets and office screens
• Analyse audience responses and advise on the best communication strategies and channels
• Lead the planning process for events and maintain the communications calendar
• Ensure communication materials and messages are consistent with broader organisational values and goals

Ideal candidate profile:

• Available to start immediately or at short notice
• Prior experience in commercial or media sectors
• Strong system skills including Microsoft Powerpoint
• Ability to convey complex messages clearly and effectively, both in writing and verbally, ensuring alignment with organisational goals
• Ability to foster positive relationships with the team and stakeholders
• Ability to exercise good judgment and maintain confidentiality with sensitive information

Agency reference number: J83226

Location: London

Duration: 3 months initial contract, with possibility to extend

Rate: £225-250 per day, paid via an Umbrella company

Working hours: 35 hours per week

Working pattern: Hybrid (2 days per week in the office)

Start: ASAP

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

 

We are looking for an Events Fundraising Manager for a 12 month maternity cover contract to join an incredible mental health charity and lead a team of nine to deliver the strategy of the challenge and third party Events portfolio.

This is a hybrid role with 2 days a week in the London or Cardiff office.

The Charity
A passionate charity providing advice and support to empower anyone experiencing a mental health struggles, campaigning to improve services, raise awareness and promote understanding.

You will be joining a highly respected organisation known for its supportive and inclusive working culture, offering fantastic benefits
such as 25 days annual leave, plus bank holidays and 5 paid wellbeing days a year, a competitive pension scheme and flexible working, including flexitime and compressed hours, as well as much more!

The Role
Lead a team of nine to achieve a fundraising target of 4.7 Million. Strategically, it is focused on making continuous improvements to the portfolio. This includes increasing investment in places where there is headroom to grow, implementing outbound calling and an automated stewardship journey, and making improvements to the website and registration process.

Develop the strategic relationships with internal stakeholders and third-party suppliers and lead on projects to continuously improve the Community, Events, Products programme.

Take ownership for the strategic and operational planning of your fundraising team.

The Candidate

To be successful in this role you will be a strategic thinker, a confident team manager, and highly organised in leading a team to manage a portfolio of inspiring events - driving the programme forwards, maximising value, continuously improving ways of working, and innovating in response to need.

You will base your decisions on insight and engage a diverse range of supporters and connect them to opportunities to further support the work of the charity.

You will provide an excellent supporter experience inspiring participants to maximise the value of their gift, engage with other fundraising products and continue to support the work of the charity.

You will be an adaptable member of the Community, Events, Products team, contributing to the development of a culture of accountability, collaborative, and inclusivity.

You will have strong experience of working with external suppliers and partner agencies, negotiating costs, managing contracts and driving performance to achieve targets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

ABOUT US

RUHX is the working name of RUH Charitable Fund, the official NHS charity of The Royal United Hospitals Bath NHS Foundation Trust (RUH). In 2022, we changed our working name from “The Forever Friends Appeal” to RUHX to better reflect the extra-extraordinary work we fund and capture the exceptional commitment and generosity of our supporters who give us the power to do more.

At RUHX, we are more than a hospital charity. Since 1999, we have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We are out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community. 

JOB SUMMARY:

The Philanthropy Manager will be a driven individual with a background in securing five-, six-, and sevenfigure gifts from charitable funders, corporate organisations, and/or Major Donors. Your primary responsibility will be to manage a diverse pool of Major Donors, both existing and prospective, to maximise philanthropic support across the RUH.

In thisrole, you will be pivotal in our Development Team, directly reporting to the Head of Development. Here, you will have the opportunity to collaborate with some of the UK's most prominent philanthropists. Your objective will be to achieve targets by proactively identifying and cultivating relationships with major donors and channelling their interests towards our key projects (medical research, patient and staff support, capital campaigns, medical equipment, and 'the area of greatest need.'

The ideal candidate will be adept at nurturing lasting relationships with funders, working towards a team income target of over £1.5m. You will also be a confident stakeholder manager, working closely with clinicians, researchers, and senior leaders to identify some of the key RUH funding areas that can deliver impact.

Central to your success will be your ability to articulate compelling cases for support verbally and in writing, translating complex information into persuasive appeals. You will have a proven track record of demonstrating initiative in seizing fundraising opportunities and championing philanthropic endeavours. Your role willsecure significant contributionsfor transformative projects and cultivate a culture of donorcentric giving, fostering long-term partnerships.

Above all, you will be dedicated to RUHX, the RUH, and the NHS—committed to transforming patient care through a business-minded and innovative approach to driving development.

KEY RESPONSIBILITIES

• Development- The post holder will manage philanthropic income and secure an annual income of £500k+ towards the total Development team target of £1.5m. The Philanthropy Manager will manage a portfolio of major gifts prospects and will be responsible for the cultivation and stewardship of, five, six and seven figures gifts.
• Management—Responsible for managing an established prospect pool and identifying new donors while effectively reporting against income projections. Demonstrate potential for line management capabilities, with the opportunity for supervisory responsibilities as the role grows.
• Governance and Compliance- ensuring philanthropic giving complies with all fundraising regulatory and legal obligations, including GDPR, The Fundraising Regulator and the Code of Fundraising Practice.
• Financial & Risk Management—Working with the Head of Development, I am responsible for managing philanthropic income and expenditures to meet an individual target.
• External Relations and Communications- working with the Head of Development and the Marketing & Communications Team, supporting corporate communications, public relations, and brand consistency in relation to major donor giving.

The Institution of Civil Engineers (ICE) is a leading professional body for civil engineers. We are committed to engineering a sustainable world through our work in education, standards and influencing policy.

The Role:

We are seeking a Governance Officer to provide efficient and effective support to all Trustee Board and Council related operations. This role is crucial in ensuring the smooth running of the Institution and the delivery of our objectives.

This is a full-time position, currently hybrid working, and our office is located in Westminster within easy reach of Westminster Tube Station and the overground rail network.

Duties and Responsibilities:  

 

Customer Focus

· Interact with candidates in producing material for Trustee Board and Council election ballots.

· Assist the Governance Manager in ensuring the smooth running of ICE ballot processes.

· Ensure the accurate production of the annual register of interests.

· Liaise with Trustees and obtain their related party transactions.

· Provide advice on the interpretation of the Royal Charter and By-laws.

· Progress arrangements for the annual Trustee Board Strategy Meeting.

· Assist in developing confidential citations for Honours.

· Provide first-line advice and guidance on Governance enquiries.

· Respond to ad-hoc enquiries from the President, Vice Presidents, Trustees, Council members, and ICE staff.

Operational

· Provide effective committee support to the Trustee Board and Council.

· Manage the procurement of iPads for Trustees and Council members.

· Update and maintain biographical details of Trustees and Council members.

· Support the coordination of the annual review of ICE committees.

· Produce and issue material for the annual Council Calendar and Committee booklet.

· Review and maintain a five-year plan of potential candidates for Honours.

· Support the execution of corporate governance issues and preparation of Royal Charter and By-law changes.

· Support projects to improve or develop the Governance or Administration of the ICE.

Financial

· Monitor and process expense claim forms of Trustees and Council members.

· Monitor costs for the Trustees Annual Strategy meeting.

· Facilitate the registration of new Trustees and Council members on the ICE’s Corporate Travel Portal.

· Seek information on Trustees/Council members annual travel patterns.

What we are looking for:

· Good understanding of committee protocol, understanding of governance and decision-making processes, excellent written and verbal English,

· intermediate user of Microsoft Package, MS Teams and intermediate minute-taking skills.

· Ability to develop good working relationships, particularly with trustees and member volunteers.

· Background in committee practices and processes, including minute writing, managing tasks to meet deadlines and working under own initiative.

· Exposure in a Governance or Secretariat Team, managing data systems, working with senior executives, working on confidential policy matters and understanding technical/scientific/engineering terminology is desirable.

· Excellent time management skills, ability to plan, excellent customer service skills, great communication skills, attention to detail, teamwork, discretion, logical approach, willingness to improve systems and processes..

ICE Group benefits include:

· Hybrid working

· 25 days holiday + 8 Public holidays + Christmas shutdown

· Up to eight per cent of salary contributed to a personal pension scheme

· Annual £100 allowance towards your wellbeing

· 24-hour employee support line

· Death in service benefit equivalent to one year’s salary

· Interest free season ticket loan

· Cycle to work scheme

· Big Gym membership savings with the GymFlex scheme

• Your Rewards discount scheme

We are seeking to appoint a Director of Development and Head of Foundation to execute and develop our strategy for a significant enhancement of the fundraising activity of the Wells Cathedral School Foundation, initially focused on bursaries.

The successful candidate will have experience of leading and implementing fundraising strategies within either education or the charitable sector, as well as evidence of continued professional development and qualifications relating to foundation administration and fundraising.

For further details, please download an application pack from our website.

Closing date: Noon on Tuesday 10 September 2024
Interview date: Thursday 26 September 2024

Suitable candidates may be interviewed before the closing date, and Wells Cathedral School reserves the right to withdraw the position if an early appointment is made. Applicants are therefore encouraged to apply early.

Wells Cathedral School is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers, and obtaining an enhanced Disclosure and Barring Services certificate. In addition, as part of the shortlisting process, we will carry out an online search as part of the School’s due diligence.

All positions within the School are exempt from the provisions of the Rehabilitation of Offenders Act 1974. All applicants must therefore declare all previous convictions and cautions, including those which would normally be considered "spent" except those received for an offence committed in the United Kingdom if it has been filtered in accordance with the DBS filtering rules.

Location: Waverley Abbey, Waverley Abbey House, Waverley Lane, Farnham, Surrey, GU9 8EP
Contract: Temporary, Part time
Salary £36,770 FTE
Hours: 0.4 FTE days per week

THE ROLE
Within the broader context of the overall Counselling training programmes, and in the light of any overall Programme policies and guidelines, to lead and manage the MA Counselling Year 3 delivery, maintaining a standard of excellence and safeguarding the distinctiveness of the Waverley Integrative Framework.

KEY TASKS

- Within that broader context, and supported by the MA MAPCo Programme Leader, to be responsible for the structure and delivery of the MA Year 3 cohort, including the student assessment processes. Responsibilities include:
- Ensuring that the student Teaching, Learning and Assessment experience in maintained in line with academic and professional requirements as appropriate;
- Maintaining the integrity and ethos of the Waverley Integrative Framework and consistency with overall BA Counselling Programme;

Establishing and maintaining fair systems for student assessments, including:

- Initial selection of students, taking due account of standards and BA Counselling admission procedures;
- Setting appropriate assignments;
- Maintaining standards in grading; and
- Ensuring tutorial support and oversight of students’ personal development.
- Supported by the MAPCo Programme Leader, to encourage, develop and manage the tutorial teams for MA Year 3, assisting tutors to deliver courses to the highest standards. Responsibilities include:
- Monitoring of team tutors, selection of other associates (role players, supervisors, facilitators, etc) in consultation with the MAPCo Programme Leader;
- Continued oversight of tutors and associates, including team-building and individual appraisal and feedback;

Supported by the MAPCo Programme Leader, to be responsible for the welfare, spiritual well-being and psychological safety of Year 3 students, within the parameters of the course. Responsibilities include:

- Dealing with student complaints and grievances, and handling any cases of academic misconduct, in line with Waverley Abbey College’s policies and procedures;
- To lead and lecture on other modules as agreed with the MAPCo Programme Leader;
- To maintain a personal counselling caseload in accordance with the highest standards required by professional bodies;
- Attendance at Waverley Abbey College Team meetings;
- Any other reasonable duties as requested.

Closing date: 01-11-2024

REF-216 104

Digital Enablement Officer

We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.

Position: SIT40 Digital Enablement Officer

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This role of the Customer Enablement Officer works as part of the Technology team to ensure that our people have the best experiences in their use of technology and that the technology is fit for purpose and meets the needs of the outcomes that our people want to achieve.

Key responsibilities include:

· Ensure that staff use technology in a way that gives them the best experiences.

· Help staff enable operations and processes using technology

· Support users in adopting changes to digital solutions & processes.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Facilitating targeted workshops that involve specific delivery of knowledge sharing around current/new functionality in our digital solutions.

About You

You will have experience of:

· Good Experience working in a customer/business partner-facing role

· Some Experience of working in a technology delivery/support role

· Excellent interpersonal and collaboration skills to involve a diverse group of stakeholders - which is key to the role.

· Skilled at requirement gathering and problem-solving.

To fulfil the role, you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role description

Title: Interim General Manager

Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)

Location: Remote and at the London LGBTQ+ Community Centre 

Salary: £50,470.00 full-time pa; pro rata

Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months. 

Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.

We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).

We are open to recruiting one person or two depending on candidates’ experiences and preferences. 

Please refer to the summary below to clearly see the breakdown of tasks, days and salary.

Option 1:

Role: General Manager and Fundraiser (covering all responsibilities)

Key responsibilities:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 3 days per week (6 months)

Pro rata salary: £30,282

Option 2: Two separate roles splitting general management and fundraising responsibilities

Role: General Manager

Key responsibilites:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 2 days per week (6 months)

Pro rata salary: £20,188

Role: Fundraiser

Contract: 1 day per week

Pro rata salary: £10,094

Reports to: Chair of Board of Trustees

Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead

Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead

Closing date: Sunday 8 September 2024 at 9pm

Interviews will take place the week commencing Monday 16 September 2024. 

The successful candidate will start on Tuesday 5 November 2024

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About the London LGBTQ+ Community Centre

The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.

Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.

Overall purpose of the role

As the most senior team member, the General Manager:

• Leads the team with four direct reports and other four indirect
• Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
• Evaluates and improves operations and financial performance
• Leads our fundraising efforts and overall income generating activities
• Co-designs strategy and sets goals for growth
• Provides solutions to issues

Benefits

Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:

• Holiday allowance of 25 days, increasing yearly after two years of service
• Employer pension contribution of 3%
• Access to an employee helpline to help you deal with personal or professional concerns
• A holistic wellbeing package
• DBS funded by employer
• Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
• Flexible working
• Being part of a small organisation where you can really see your impact
• Working alongside a range of other LGBT+ organisations

Key responsibilities and duties

• Fundraising
  • Lead fundraising team
  • Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
  • Work closely with Events and Outreach Lead to design programmes to apply for funding
  • Write funding bids for public grants and trusts
  • Manage successful grants, monitoring and reporting
  • Lead corporate sponsorships strategy
  • Manage relationships with current corporate donors to secure ongoing funding and develop new relationships

• Finance and Risk
  • Lead strategic financial plans
  • Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
  • Help to ensure a sustainable income from individual, corporate, legacy and trust donations
  • Supervise accounting and reporting working with Finance Lead
  • Establish and monitor key indicators of the organisation’s impact and financial health
  • Risk management: maintain awareness of risks and changes in the external environment that affect the organisation

• HR and Team Management
  • Team management and leadership
  • Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
  • HR systems and processes development
  • Operate within the annual budget and ensure management and HR policies are up-to-date
  • Recruit and work with the senior management team

• Business Development
  • Design and deliver the organisations’ business plan 
  • Design and supervision of organisational strategy
  • Supervise the maintenance and creation of all operational policies required
  • Supervise of all Centre activities
  • Operational systems and processes
  • Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action

• Board of Trustees Management

• Secretary role at meetings: set up meetings, minutes and other administrative tasks
• Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
• Supply regular reports to the Board and attend trustee and sub-committee meetings

• Stakeholder Management
  • Build relationships with local authorities and the media in order to advance the organisation’s aims
  • Lead partnerships with other LGBTQ+ organisations; London and beyond
  • Lead outreach to non-LGBTQ+ organisations
  • Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development

• Legal and Governance
  • Ensure the organisation fulfils its legal, statutory and regulatory responsibilities

• External Communications and Leadership
  • Represent the organisation at external events and publicity opportunities

Person specification

Short listing criteria:  E = essential  D = desirable

Professional experience

• Excellent leadership, people management experience and delegation skills - E
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
• 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
• Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
• Ability to communicate effectively- E
• Patience and attention to detail - E
• Experience in planning and budgeting- E

Personal qualities

• Excellent interpersonal skills - E
• Someone who can work self sufficiently and in a team environment - E
• Leads by example – striving for high quality work and ensuring other people meet this standard - E
• An engaging, passionate, energetic human- E
• Excellent written and verbal communication skills- E
• Commitment to equality, civil rights, and LGBTQ+ rights - E
• Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
• Experience working with communities in general and the LGBTQ+ in particular - D

Ready to apply?

Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.

Please add the following information to the subject line: General Manager Application

We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.

Prospectus is proud to be supporting B Lab UK as they look to appoint a Resourcing Partner on a 9-month contract. This is a full-time position (part-time will be considered) offered on a hybrid contract, working 2 days per week from the London office.

B Lab UK leads the engagement work of B Corporations across the UK and accredits B Corp status when businesses align with a strict code of conduct to ensure business is used as a force for good, benefiting people, communities, and the planet. B Lab UK is going through a period of rapid growth. The B Corp movement is growing exponentially with 400 applications received in 2022 through to 25,000 received this year. They are looking to bring in a Resourcing Partner to support them through this period. The post will work in the People and Culture team to support identifying the right resourcing solutions to ensure B Lab UK grows to meet its strategic objective to create an inclusive, equitable, and regenerative economy for all.

You will:

• Build strong and credible partnerships with stakeholders both internally and externally and positively challenge colleagues to think about capacity, resource and recruitment needs in different ways.
• Develop effective learning and guidance for line managers that builds their understanding of equality, diversity and inclusion within their role, from candidate attraction, recruitment and selection through to effective onboarding and ongoing staff development.
• Establish a user-friendly, customer-focused experience for all stakeholders in the recruitment life cycle.
• Take the lead on data reporting, by building and analysing B Lab UK’s capability to monitor recruitment data to keep track of progress against workforce projections, key performance indicators and delivery of services.

The successful candidate will be an experienced resourcing specialist that is passionate about sustainability and the role that business can play in creating a future that benefits all people and the planet. You will be a confident communicator, being able to engage and challenge colleagues at all levels. You will be collaborative and proactive in nature, with the ability to bring people along with you. Finally, a strong understanding of employment law and regulations with the ability to design and deliver a diverse range of recruitment campaigns.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex, gender identity, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

To apply for this position, please submit your CV only. Suitable candidates will be engaged and booked in for a discussion about the role and the full application process will be discussed.