Business Jobs

A senior / managerial Salesforce role accountable for driving forward the continued rollout, design, build and development of Salesforce and related applications; aligned with the Trusts strategy, values and goals.

Role responsibilities

• Create, document and prioritise application requirements by working together with team subject matter experts and end-users to development new functionality.

• Work with management, strategic planning and end-users to automate business processes.

• Strong knowledge of Salesforce automation (such as workflow rules, process builders and flow) is integral for the role.

• Manage multiple Salesforce project streams, identifying projects which require assistance from the implementation partner, and manage projects from pipeline to production.

• Own the development and configuration function by becoming a technology ambassador for the solution, demonstrating its ‘use of’ cases, and ensuring the Trust gets the best return on its investment by using the platform to its fullest extent.

• Create and maintain documentation on processes, policies, application configuration and help related materials as database applications are developed.

Person Specification

• Salesforce Certified Administrator / Non-profit Cloud Consultant

• Track record of Salesforce deployments, releases and environment management

• End to end lifecycle process management of Salesforce Application development

• Working with internal customers and external vendors to gather requirements and design technical solutions

• Previous experience as a Salesforce Administrator

Behaviours and competencies:

• Committed to ongoing professional development

• Supportive team-worker and facilitator

• Demonstrate a commitment to the values of the Trussell Trust 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

• Contribute to the effective and efficient running of the ICT Office as appropriate

• Role models inclusive behaviour, values and leadership

Counselling Coordinator 

Amber Valley and South Derbyshire 

£25,525 - £29,881 per annum

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Do you want to make a difference to the lives of vulnerable people and their families? 

Have you got experience of working with individuals and families who have experienced Domestic Abuse?

If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today!

Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.

As Counselling Coordinator you will have a variety of duties and responsibilities which will include but are not limited to:

• Coordination of internal counselling referrals 
• Recruitment of volunteer / student counsellors
• Manage and advise the volunteer and student counsellors and provide supervision
• Assist Service Delivery Manager in monitoring the counselling referrals and figures
• Attend any and all relevant training within the organisation
• Carry your own small caseload as / when needed
• Manage and assess counselling referrals and manage wait list
• Liaise with Managers and colleagues re wait list and times

ABOUT YOU
They’re looking for someone who has the values, knowledge and skills of working within care and support and Domestic Abuse. Supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. You’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service. 

A recognised diploma or degree in counselling and membership of
and / or eligibility for accreditation and/or registration by BACP / UKCP or equivalent.

An excellent understanding of the impact of domestic abuse on survivors and any children and experience of clinical practice of working with trauma and survivors affected by domestic abuse.

Knowledge of safeguarding procedures and legislation.

You will work Monday to Friday 9am – 5pm, however there may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.

You will be required to have flexibility to travel across Derbyshire therefore driving licence and access to a car (with business insurance) is essential

Interviews: 19th August 2024

Looking forward to receiving your application!

All successful candidates will be required to take a work-related test prior to the interview.

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. 

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Youth Development Lead and contribute to our journey to help make the food system healthier and fairer.

You will play a pivotal role in ensuring our Youth Activists and Ambassadors are equipped to challenge the global food system and advocate for change. 

Responsibilities 

The Youth Development Lead is accountable for: 

• Providing ongoing operational, administrative and mentoring support to ensure the smooth and effective running of our youth engagement, including:

  • Organising and facilitating regular group meetings.

  • Managing appropriate digital communication channels. 

  • Ensuring forums for engagement are engaging, fun, and tap into youth motivation. 

  • Planning and executing team and community building activities. 

  • Building a strong values-based culture, encouraging positivity, openness, collaboration and creativity. 

  • Developing progression and personal development opportunities for youth board members, as individuals and as a collective. 

  • Creating effective communication and collaboration channels with peers. 

  • Acting as the key point of contact for our Youth Board members, on standby to resolve any arising issues. 

• Ensuring that the highest level of safeguarding is upheld in all interactions with the Youth Board and Ambassadors, including the securing of consent forms, training of the young people for social media and media appearances, as well as liaising with partners, schools and parents/guardians.

• Taking steps, alongside the Head of Youth Activist Development to enable every young person to act as key representative of Bite Back, ensuring their needs, ideas, and strategic thinking is fed into wider organisational plans. 

• Supporting the design and delivery of training to empower 90 youth activists to aid us in activating our campaigns activities in a multitude of settings including media, policy, social media and public affairs. 

• Working effectively alongside the Head of Youth Activist Development and our colleagues in Communications and Brand on the recruitment and onboarding of the Youth Board Members. 

• Leading regular evaluations of the Youth Board programme, securing feedback from the youth activists on their experiences, and providing recommendations to shape strategy and approach in the future. 

The Youth Development Lead works closely with the Head of Youth Activist Development to ensure that we can provide a consistent and uplifting pathway for our youth activists. 

Skills and Experience 

The ideal candidate would have the following: 

Essential

• Experience working in youth engagement programmes in the UK. 

• Experience in designing and leading programmes and governance structures to empower young people. 

• Great project management, administration and operations experience, with the ability to manage multiple projects to tight deadlines to high quality. 

• Experience in building and maintaining partnerships (preferably with schools, youth networks and community groups).

• Outstanding people skills, with the ability to form strong relationships with young people.

• Excellent English language verbal and written communication skills. 

• Knowledge of key safeguarding principles. 

• Understanding of the basic principles of campaigning. 

Desirable

• Experience of empowering young people to lead campaigns targeting the government or business to make policy changes. 

• Experience of evaluating the success of youth programmes. 

• Experience of working on children’s health in the UK.

• Experience of mentoring young people, particularly those from disadvantaged backgrounds. 

• Good understanding of the cultural landscape of young people in the UK. 

Approach to Work

You will be able to show the following qualities: 

• A bold and open mind - you will be prepared to think differently about issues.

• A level head - you will be comfortable working both reactively and proactively. 

• A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

• Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles. 

• Resilience - you will be prepared to keep going or as our values say, set back won't set you back. 

• A passion for our mission.

”We sort out problems together, for good”

Last year we helped over 24,000 people resolve over 47,000 problems - with your help, we can make an even greater impact in the years ahead.  Join us to work alongside our Head of Services, and help ensure our services are ready to meet the growing needs of our communities.

Citizens Advice Southwark has a track-record of delivering high-quality services from its two main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Research undertaken by CAS shows that many private renters face significant challenges in respect of housing costs, security of tenure, repairs and rights awareness.

As a result, Southwark Council is funding CAS to run a dedicated private renters’ support organisation to help support and promote the interests of private renters in the borough, and to undertake a range of activities to support and empower private tenants, particularly the most disadvantaged. 

To deliver the project we are looking for an experienced Project Coordinator to provide overall coordination of the project and to lead on developing a proposal and business case for a permanent independent Renters’ Support Organisation in Southwark.

• Experience of coordinating and delivering a partnership project including monitoring progress against objectives
• Experience of establishing and developing successful partnerships with other agencies and joint working
• An understanding of the challenges facing private renters and the private rented sector, and the rights available to them
• Effective written and verbal communication skills, including the ability to write effective reports and present information at meetings
• Ability to work closely with and develop relationships with a wide range of stakeholders across organisations and sectors
• Ability to commit to and work within the aims and principles of Citizens Advice Southwark

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 31st July 2024

Interviews: Friday 2nd August 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.

You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.

You will ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.  

You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.

You will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.

About the team

You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.

About you

We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.

You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.

As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Review the benefits that SSAFA has to offer here.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 28 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 05 August 2024

Are you a dynamic and experienced property sales professional with a knack for hitting targets? If so, we have an exciting opportunity for you!
Work Schedule & Location

• Enjoy a balanced work-life with a Tuesday to Saturday schedule, giving you a well-deserved break every Monday.
• This role is both office and site-based, offering a diverse and stimulating work environment.
• The Housing Association sites are located across London in areas such as Croydon, Kidbrooke, Colindale, Finsbury Park, and North Acton. The specific site you'll be working at can vary, depending on staffing needs.
• You'll be stationed at a particular site for the entire day, so no need to worry about bouncing around different locations.

Key Responsibilities

• Achieve a target of 4-5 property reservations per week, demonstrating your strong customer focus and sales skills.
• Be ready to travel across London to any of our sites where cover is required.

Skills & Experience

• Proven experience in property sales is essential, particularly in shared ownership.
• Competency with IT and computers is required.

Additional Information

• You may be based on a patch covering three sites: East Acton, Manor House, and Colindale, usually on a rota basis. This means you won't have to move between them during the day.
• There may be occasional instances where you'll need to cover at Kidbrooke or Croydon, but this won't be often and you'll be given advance notice.

If you want be part of a vibrant team committed to delivering excellent service in the not-for-profit housing sector, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Independent Domestic Violence Advocate

Hours: 35 hours per week
Location: Central London

Working Hours: Monday to Friday - 09:00-17:00 - Hybrid working allowed

We are looking for a IDVA for our clients London based team. This amazing opportunity will grant the successful candidate the chance to work alongside vulnerable women fleeing domestic violence and ensure they are surrounded by a strong support network around housing options. You will be addressing the safety of the victims as well as working to keep their children safe too.

As an IDVA, you will be:

• Serving as a victims first point of contact providing them with the support they need emotionally.
• Managing your own caseload of vulnerable clients fleeing from Domestic Abuse.
• Assessing all referrals coming into the service and providing them with initial support should they need it.
• Completing admin tasks and multitasking.
• Completing risk assessments with each client.

To be successful, you will need to:

• Be experienced within dealing with vulnerable people specifically women and children and be responsive to crisis situations.
• Ability to multitask and thrive within a busy service.
• Have a strong knowledge around IT and Microsoft office 365.
• Showing a compassionate nature towards those in need.
• Have flexibility as you may be required to travel and meet clients.

This position is a popular one amongst many so if it captures your eye, please do get in touch ASAP!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Percival are excited to be working exclusively with Empower Youth Zone to help them recruit for a new Philanthropy Manager to join a passionate and integrated team.

Empower Youth Zone is the umbrella charity that oversees operations of the award winning HideOut Youth Zone which has supported over 7,000 children and young people since its opening in 2020, offering a dynamic youth provision. The Two Youth Zones sit within the Onside Network.

Job Title: Philanthropy Manager

Report to: Director of Fundraising and Communications

Salary: £39,318 – £42,672

Working Pattern: Full Time, Permanent

Location: Manchester, M12 5PX

The post holder will be responsible for managing a portfolio of major donors and lead on building relationships with new potential supporters to secure 5 and 6 figure donations. You will be developing strategic and personalised solicitation and stewardship plans for a portfolio of donors and prospects, contributing to their annual fundraising targets. You will also oversee the Patrons programme at Empower, ensuring continued support year on year.

To be successful in this role, you will:

• Have excellent relationship management and experience in bringing in new business to maximise income, either from the charity sector or commercially. Ideally, this will be at the five figure level+.
• Have experience consistently hitting and/or exceeding both financial and non-financial KPIs.
• Have demonstrable leadership experience and input into an organisation’s fundraising strategy.
• Be entrepreneurial and an outside-the-box thinker.

We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact Madeleine at Percival Resourcing.

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. 

We are looking forward to connecting with you soon.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Sound & Art at St Swithun’s

Sound & Art at St Swithun’s (SASS) is a £2.8M Heritage Lottery Funded project, to create an arts space in the heart of Worcester city centre. The Grade I listed church has been transformed through conservation and adaptation, giving it a new lease of life. SASS launched in late October 2022.

· Sound & Art at Swithun’s aims to be a major player in the city’s cultural life;

· Delivering a programme of performances, concerts, recitals and arts events;

· Deliver a cultural and heritage learning programme;

· Provide an environment for people to recharge and relax; to experience and interact with the space in a meditative way;

Overall job purpose

You will provide effective on-site caretaking and cleaning services as part of the Sound & Art at St Swithun’s Team. You will also assist with the setting up and taking down of equipment for events and ensure the church is opened/locked as required for volunteers, event promoters, workshop providers and venue hires.

If you would like to apply for this role, please visit our website to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Friday 9th August 2024.

There will be a familiarisation day for successful candidates invited to interview on Tuesday 20th August 2024 at St Swithun’s, Worcester and interviews will take place in St Swithun’s, Worcester on Wednesday 21st August 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Do you enjoy working in a fast-paced environment where no two days are the same? Do you have a genuine interest and passion to make a difference to women and their children?

We are currently recruiting for the role of a Donation Centre & Shop Manager to join us in Breaston.

If you are ready for a new challenge and relish the chance to become part of a successful, forward-thinking organisation then we would love to hear from you.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

Salary: £30,000 per annum

Hours: 35 hours per week (5 days to be worked out of 7)

Location: Breaston

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

PIN is an international non-governmental, non-profit organization founded on the ideals of humanism, freedom, equality, and solidarity.

PIN’s founder and CEO was one of the student activists of the Velvet Revolution, a movement which began in Czechoslovakia in November 1989, just eight days after the fall of the Berlin Wall. The peaceful protesters called for dialogue, freedom and the genuine democratization of the country.  Our roots lie in empowering civil society and human rights activists, as well as delivering humanitarian responses in very challenging contexts in the early 90s. 

Our unique approaches and an ability to navigate complex, challenging contexts has led to PIN’s significant growth. We work in over 40 countries in 7 regions of the world, with an annual turnover of over 240m EUR. Internationally, we have a Relief and Development Department and Human Rights Department. RDD’s core pillars of work are Civil Society & Inclusive Governance, Climate Resilience and Emergency Response & Recovery. HRD works in restricted/closed civic spaces working to directly support civil society, human rights defenders and independent media. PIN also runs the largest human rights film festival in the world, One World.

Do you want to work from home, have flexible working hours, and work closely with an inspiring and supportive team? This role is for a motivated and goal-oriented professional with excellent writing skills and proven experience with programme design and development. You would become a key member of PIN UK and work closely with the Institutional Fundraising Unit and the Knowledge and Learning Department, a dynamic team of technical advisors and specialists, focusing on high-quality program development and implementation. You will be offered a unique exposure to a wide portfolio of PIN's work across humanitarian, early recovery, and development.

Your main responsibilities: 

Project design and proposal development (60%) 

• Work with Country Offices to facilitate effective programme design, supporting collaborative and participatory processes 

• Upon request lead/write/review proposals for FCDO, and potentially other institutional donors such as DG ECHO, DG INTPA, FCDO, SDC, GAC, GFFO, UN, CHFs, CZDA, etc., and private foundations

• Ensure proposed projects comply with donor requirements and PIN strategic priorities, coordinate with other PIN units, especially compliance 

• Coordinate required technical inputs with other PIN Units (especially the Knowledge & Learning department) 

• Lead and/or support partner negotiations including teaming and pre-bid agreements 

• Provide long-term support to specific Country programmes 

Strategic and capacity development support (20%)  

• Coordinate PIN’s commercial contracts working group with support from the Institutional Fundraising Advisor (FCDO Lead). 

• Coordinate closely with the Institutional Fundraising Unit, you will actively participate in strategic team and departmental discussions 

• With the support of specialised HQ staff, provide capacity building to broader HQ and country-based staff on bid development, contracting, contract management and compliance with donor standards 

FCDO and UK donor engagement (20%) 

• Support PIN’s global positioning towards FCDO departments, developing and coordinating engagement events 

• Manage and update internal tracking and coordination systems 

• Facilitate PIN's relationships with potential primes/partners to increase the scope of accessing FCDO funding opportunities 

• Donor liaison and grant management where relevant 

We are seeking a manager to lead a frontline team, suitable for an experienced people manager who is friendly, kind, and capable of managing a busy workload. The ideal candidate will motivate staff and volunteers, engage with elders, and be solution-focused.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Role Purpose
We are seeking to recruit a manager to lead a frontline team. This role will suit an experienced people manager who is friendly, kind and able to manage a busy workload. Someone who can motivate staff and volunteers, engage with elders and be solution focused.

Key Responsibilities

• Manage the day to day running of the Elders Core Service as part of the wider Elders Programme. This includes the three day a week lunch club, transport offer and social sessions and one-off activities and trips.
• Lead a team of dedicated part-time paid staff and volunteers. The team members include a cook, support worker, minibus driver and sessional workers such as exercise tutors.
• Work collaboratively with the wider team to provide this “hands on” programme which builds on older people’s strengths and potential.
• Manage the monitoring and evaluation of the project.
• Ensure the programme runs to budget.
• Support the planning of the core programme with Elders members themselves and with the wider team.
• Recruit, assess and support new and existing members (service users)
• Manage waiting lists for the programme
 

Main Duties & Responsibilities

Planning and oversight

• Working with the Head of Programme, ensure that all service output meets KLS’ vision, mission, values and charitable objects and with the Head of Programme, ensure the service meets the programme strategy and KLS’s 5-year strategy.
• Ensure the smooth delivery of core older people's activities throughout the week and organise, plan and promote agreed one-off activities throughout the year in a timely and planned manner.
• Manage the transport offer, including route planning and pick-up schedules of older people to and from KLS’ activities with the Minibus Driver. Ensuring the Minibus Driver maintains records.
• Ensure activity records and registers are kept accurately and up to date as well as case work notes for the core team, completing regular checks on this. We use a Salesforce Database for which training will be given.
• Actively support the social and support needs of our older people as appropriate, including safeguarding issues and being a first contact for compliments and complaints for the service.
• To be part of, and work closely with, the wider elder's team, sharing information regarding elders on a regular basis where appropriate.
• Conduct outreach and support work with older people in the community and on home visits and oversee the case work of the Core Team as well as having a small caseload. This does not involve advice work but is mainly signposting, referral and light advocacy.

Staff and volunteer management

• Take responsibility for the Core Programme. This includes line management of the Outreach and Support Workers, Lunch Club Cook and key relevant social activities workers and volunteers related to the core programme (we do also have a KLS Volunteer Manager who recruits volunteers).
• Ensure performance management and quality systems are used to monitor and evaluate the project’s work, processes and safeguarding.
• Managing individual volunteers as part of the Core Programme Team.

Relationships, comms and networks

• Continue to build and sustain strong relationships with our members.
• Contribute to comms for the service with the Head of Service. Oversee the comms for the Core Programme including the shared service newsletter, activities calendar, annual report and social media platforms.
• Attend meetings as requested on behalf of the Core Programme.
 

Finance

• Manage the project areas to budget, maintain basic financial records as agreed with the Head of Programme – in this instance this is usually a petty cash sheet.

Safeguarding

• Responsible for ensuring adherence to policies and procedures across the core team, ensuring that safeguarding is at the forefront of KLS’ delivery.

Undertake other duties

• Participate in regular management supervision and annual appraisal; help to identify your own job-related development and training needs
• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS

Skills and Experience

• Experience of working with older people in a community setting
• Experience of line managing a small team in a community setting
• Outstanding interpersonal and communication skills, including communicating with people from a wide range of backgrounds and when working individually or in groups
• Strong multi-tasking skills and time management 
• Ability to work as part of a small team, whilst also working independently
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs
• Understanding and experience of safeguarding, and health & safety in theory and in practice
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media. Database experience would be an advantage (Salesforce) 
• Experience of working with or being a volunteer
• Knowledge of Battersea and Wandsworth
 

Personal Qualities

• Passionate about working with older people and championing their value to the community
• A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed
• Caring and compassionate 
• Dedicated and organised with the ability to work under pressure 
• Able to see the wider picture as strong attention to detail
• Able to take initiative and solve problems
• Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking
• Committed to KLS’s mission, vision and values

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
 

Dates

Closing Date for Applications:  28th July 2024

Interview Date: TBC End of July

Salary: £30,753
Hours: 35
Contract type: Permanent
Location: Homebased within North & East Scotland area

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

ABOUT THE ROLE

We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.

This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.

You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The North & East of Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from hospitals across the region, and our Home from Home, ‘Ciaran’s House’ in Edinburgh, enables families to stay close to their loved one for free during treatment, so building relationships with these teams are a must.

Candidates should live within North & East Scotland, in one of the following counties: Aberdeenshire, Angus, Clackmannanshire, Dundee, Edinburgh & the Lothians, Fife, Highland, Inverness, Moray or Perth & Kinross. Candidates who live outside of these counties should highlight an intention to relocate to the area in their covering letter for their application to be considered .

This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.

WHAT WILL I BE DOING?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story

WHAT DO I NEED?

• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player

WHAT WILL I GAIN?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

ACCESSIBILITY

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may have experience in the following: Fundraising Coordinator, Philanthropy Manager, Donor Relations Manager, Fundraising Campaign Manager, Community Engagement Manager, Fund Development Manager, Advancement Manager, Fundraising Specialist, and Development Officer.

REF-215683

Your new company
Working for an international scientific and conservation charity, headquartered in Central London. This is a permanent position which offers hybrid working (2 days in the office per week). Working hours are 8.30-17:00.
Your new role

• Reporting to the Finance Manager.
• Processing large volumes of supplier invoices, credit notes, expenses and international bank transfers in a timely manner.
• Supplier account reconciliations.
• Production and completion of four by-weekly payment runs.
• Review and management of Aged Creditors.
• Ensure the accuracy of coding and VAT treatment.
• Prioritising large volumes, ensuring supplier invoices are approved and paid within agreed terms and reviewing any denied invoices.

What you'll need to succeed

• Experience using PO systems.
• Intermediate Excel skills.
• Strong experience in high volume end-to-end accounts payable processing.
• Multi-currency experience.
• Proactive individual with an eye for detail and accuracy.

What you'll get in return

• 25 days annual leave plus bank holidays.
• Promote flexible working arrangements.
• Some study support is provided.
• Contributory pension scheme up to 12%.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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