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Role description: 

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity. 

Main Responsibilities: 

• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.  

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team

• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc 

• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant

• To be proactive in seeking out new fundraising opportunities, relationships, and networks. 

• To lead on researching and developing Trust and charity networks to acquire new supporters in the communities served by the UHS Trust based on audience insight and analysis

• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support. 

• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.

• To develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains. 

• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible. 

• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns 

• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support. 

• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues. 

Other 

• To be responsible for the input and maintenance of the fundraising database (Beacon) and ensure records are kept up to date in a timely, accurate and consistent manner

• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 4:1 

• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity. 

• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising 

Person Specification: 

Knowledge and experience 

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector 

• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs 

• A proven track record of delivering an excellent customer/supporter stewardship experience 

• Experience of managing multiple projects and budgets 

• Demonstrable experience in using data insight and analysis to inform decision making 

• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases 

• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

Skills, abilities, and behaviours 

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors 

• Ability to adapt quickly and be solutions focussed 

• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities 

• Ability to work as part of team and to use own initiative  

• Knowledge and experience of using a CRM database (Beacon) 

• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences 

• Good written skills with the ability to communicate with different stakeholders 

• Self-driven and results orientated with a positive outlook and clear focus on supporters. 

• Willingness to work hard and attend, where necessary commitments outside normal office hours. 

• A Full UK driving license and access to a car. 

The Community Fundraising Manager plays a key part in delivering our ambitious Charity strategy, linking the hospital charity, NHS staff members, and the local community. This role will join a collaborative and energetic team, with line management responsibility for two Fundraising Coordinators, who raise funds from a variety of sources including events, community fundraisers and individual giving.

Relationship management is key to this role, along with the ability to connect with people on a very personal level, with compassion.

You’ll inspire and bring out the best in your team and our supporters, helping them to achieve their fundraising goals.

You will understand supporters’ motivations and help them to support Newcastle Hospitals Charity in the way that appeals to them.

An excellent communicator; you will provide fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support.

You will deliver exceptional donor stewardship that meaningfully connects with supporters and grows our supporter base, whilst developing a robust prospect pipeline.

Role description: 

We are looking for a skilled and detail-oriented Communications & Publications Officer to lead on crafting compelling written content across Southampton Hospitals Charity’s key communication channels. You will be responsible for producing high-quality publications, case studies, and press materials that engage supporters, hospital staff, and the wider community. 

Working closely with the Campaigns and Marketing Manager and Digital Marketing and Content Officer, you will ensure stories and impact case studies are effectively shared across print and digital channels, supporting fundraising and brand awareness. 

Main Responsibilities: 

Content creation & publications 

• Research, write, and edit compelling copy for a range of publications, including impact reports, newsletters, magazines, and brochures. 

• Write engaging press releases and manage media relations. 

• Work with designers and printers to produce high-quality print materials, ensuring the Southampton Hospitals Charity brand is consistent throughout. 

• Work with photographers to ensure the charity has an extensive bank of patient and UHS staff photography to use across marketing collateral and communications. 

Fundraising & supporter engagement 

• Develop and manage case studies that showcase the impact of fundraising and donations, including taking photos of projects and interviewing staff and patients where needed. 

• Develop concepts and promotional collateral for fundraising activity and events (including responsibility for in house design). 

• Work closely with Campaigns & Marketing Manager to develop key messaging and deliver activity for large scale marketing and fundraising campaigns that help the Charity to meet financial and engagement targets. 

• Develop and manage case studies that showcase the impact of fundraising and donations. 

Internal & external communications 

• Build relationships with UHS Communications team. 

• Lead on internal communications, ensuring hospital staff are up-to-date and engaged with charitable activities. 

Stakeholder & media engagement 

• Build relationships with hospital staff to identify potential stories and case studies. 

• Liaise with journalists and media contacts to secure press coverage. 

• Work closely with the Digital Marketing and Content Officer to ensure consistency across print and digital content. 

• Where needed, help manage Digital Marketing and Content Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge & Experience 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Strong experience in copywriting, editing, and storytelling. 

• Experience producing print and digital publications, including designing in-house as well as working with third-party designers and suppliers where necessary. 

• Experience writing press releases and working with the media. 

• Understanding of audience segmentation and tailored messaging. 

• Knowledge of fundraising communications and storytelling best practices. 

• Experience using content management systems (e.g. WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills & Attributes 

• Exceptional written communication skills. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Strong attention to detail and ability to manage multiple projects. 

• Highly organised with the ability to multi-task. 

• Strong communication and relationship-building skills. 

• Ability to translate complex information into accessible and engaging content. 

• Excellent stakeholder engagement and relationship-building skills. 

• A strategic thinker who can see the bigger picture while managing day-to-day tasks. 

• A self-starter who can work independently and as part of a team. 

Salary: £45,000 per annum 

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.

Contractually this role is London-based.

Contract: Fixed term for 24 months, full time.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 12pm on Tuesday 22 April 2025.

Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

As Data Programme Manager, you’ll use your project and programme management skills to successfully deliver projects which improve Hospice UK’s data capabilities. You don’t need to have technical data skills, but you’ll need to be able to guide technical colleagues and third-party IT and data providers.

Your main project will produce a new Member Data Portal, enabling over 200 member hospices to submit data and view insights and analysis that informs their service offer, whilst also providing a national view of hospice care that Hospice UK will use to support member hospices with national campaigning and fundraising.

Alongside this, you will lead data projects that improve our internal performance management. This will involve working with colleagues to gather requirements and develop reporting that supports effective decision making, developing new policies and procedures, and providing training.

Excellent stakeholder management skills will be key to your success. Working with representatives from our member hospices will be vital to the success of the Member Data Portal project. Internally, you’ll collaborate with colleagues at all levels, including the ICT and Data team who will provide technical expertise, and senior managers who will be customers for many of the projects. You’ll also work with external suppliers of technical products and services, including carrying out procurements where needed.

You’ll have great project management skills, which means you’ll be organised, structured and a pragmatic problem solver. Ideally, you’ll have experience of delivering technology, digital or data projects.

You’ll find lots more information in the Candidate Information Pack below.

How to apply

If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification.)
• A completed equalities monitoring form.

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

Role description: 

We are seeking a creative and proactive Digital Marketing and Content Officer to lead on developing and delivering engaging digital content across Southampton Hospitals Charity’s online channels with the goal of building an engaged supporter and donor community.

You will be responsible for growing our digital presence through compelling storytelling, high-quality social media content, and effective digital engagement strategies. Working closely with the Campaigns and Marketing Manager and Communications & Publications Officer, you will play a key role in gathering, creating, and sharing impactful stories from across the hospitals, ensuring our supporters, donors, and the wider community remain connected to our work. 

Main Responsibilities: 

Content creation & digital engagement 

• Work with the Campaigns & Marketing Manager to create and implement a digital marketing strategy with the aim of increasing our contactable audience and improving engagement across our digital channels. 

• Plan, create, and publish high-quality content across all digital channels, including social media, website, and email marketing. 

• Build relationships across the Charity and Hospitals, proactively gathering stories, case studies, and visual content. 

• Develop engaging social media campaigns, ensuring content is tailored to different audiences and platforms. 

• Manage paid digital advertising (Facebook ads, Google ads) to increase engagement and fundraising outcomes. 

• Capture and edit video and photography content for digital storytelling. 

• Ensure all content is accessible, inclusive, and aligned with brand guidelines. 

Social media & website management 

• Oversee the charity’s social media presence, responding to comments, messages, and engaging with supporters. 

• Analyse performance metrics, using insights to refine content strategies. 

• Regularly update website content, ensuring it is engaging and relevant. 

• Implement SEO best practices to optimise web content. 

Supporter engagement & digital growth 

• Work with fundraising teams to develop and deliver digital supporter journeys. 

• Identify opportunities for supporter-led content. 

• Work closely with the Communications & Publications Officer to ensure digital content supports broader comms objectives. 

• Provide training and guidance to colleagues on best practices for digital content creation and engagement. 

• Where needed, help manage Communications & Publications Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge and experience 

• Experience managing social media channels for an organisation, including content creation and analytics. 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Experience creating and editing multimedia content (video, photography, graphics). 

• Strong copywriting skills for digital platforms, with the ability to adapt tone for different audiences. 

• Knowledge of SEO, social media algorithms, and best practices. 

• Experience using content management systems (WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using data analytics tools (Google Analytics, Meta Insights). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills, abilities, and behaviours 

• Creative thinker with a strong visual storytelling ability. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Highly organised with the ability to manage multiple projects. 

• Strong communication and relationship-building skills. 

• Proactive and outgoing, with a willingness to seek out stories and content opportunities. 

• Adaptability to work in a fast-paced environment. 

• Ability to translate complex information into accessible and engaging content. 

• Attention to detail, ensuring high-quality and consistent content. 

• A self-starter who can work independently and as part of a team. 

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s International Programmes Division is recruiting for the position of ‘Faith Partnership Advisor (FPA)’ on a permanent, full time basis, to join its dynamic team based out of its offices in either Birmingham, London or where IR has an office globally. The organisation is currently operating to a hybrid working policy.

The purpose of the role:

The Faith Partnership Advisor will play a critical role within International Programmes Division (IPD) supporting the Divisions’ strategic objectives to consolidate its identity as an Islamic faith-based institution, leading our Faith Engagement Strategy, representing our approach to important multi-lateral and other institutions, ensuring the faith sensitivity and faith literacy of its programmes and securing funding for its global operations. The role will sit within the Programme Funding and Partnership Department (PFPD) within the IPD.

Building upon our many programme partnerships with other faith-based and non-faith-based actors, this role will forge new partnerships that build on the inspiring work we have developed in the areas of livelihoods, peacebuilding, forced migration, protection and gender justice. Working with major institutional donors, the Faith Partnership Advisor will form part of a collaborative team and manage the bid process from inception to submission on new programme initiatives. Specifically, the Faith Partnership Adviser will capitalise on the organisation’s faith-based approach to development. The Faith Partnership Advisor is expected to have extensive experience preparing bids which have a faith dimension to them, centred on the added value of Islamic Relief as a faith-based organisation and the industry’s need to have faith centric development and humanitarian approaches.

The successful candidate must have:

• A graduate degree or equivalent experience in development/humanitarian areas
• An in-depth understanding of international development issues
• An exceptional understanding of the principles of Islamic jurisprudence and Islamic teaching, particularly pertaining to aid and development issues
• An awareness of the various funding mechanism that are available within the industry
• Exceptional command of English with the ability to edit, summarise and compile information quickly and often within short time frames
• An ability to speak publicly and communicate confidently within groups
• An ability to lead working groups and plan strategically
• Expert knowledge of Microsoft Word and being versed with PowerPoint and Excel
• Track record of working in a similar role with an International NGO essential
• Proven ability to secure funding for Faith Partnerships
• Must have substantial experience of having worked on successful bids/partnerships which have a faith dimension
• Well versed and with proven capabilities of understanding the faith dimension of international development and humanitarian interventions.
• Demonstrated experience of working on multiple bids with various institutional donors
• Ability to work extensively with a team and or on their own
• Knowledge of the key critical areas impacting the international development sector, including awareness of SDGs, faith-based initiatives, CHS, Humanitarian principles etc.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 12th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK (If applicable)
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.

Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).

• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.