Full-Time Business Development Manager Jobs
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
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Role: Chief Operating Officer (COO)
Location: Hybrid, London workspace, home working & national travel required
Reports to: CEO
Position: Full time
Salary: up to £55k, based on experience
About Us
My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.
Position Overview
The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.
We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.
Key Responsibilities:
1. Programme Management:
- Supervise staff and ensure the effective delivery of our programs and services.
- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.
2. Human Resources:
- Lead the HR function, including talent acquisition, staff development, and performance management.
- Foster a positive and inclusive organisational culture that aligns with our mission and values.
- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed
3. Technology and Infrastructure:
- Ensure the charity has the necessary technology and infrastructure to support its operations.
- Identify and implement IT solutions to enhance efficiency and data security.
4. Compliance and Reporting:
- Ensure compliance with all relevant laws, regulations, and reporting requirements.
- Prepare and present regular reports to the Board of Trustees and stakeholders on organisational performance.
5. Stakeholder and Partnership Engagement
- Represent the charity at public events and engage with key stakeholders to promote our mission.
Qualifications & Experience
· Bachelor's degree in a relevant field (Master's degree preferred).
· 5+ years proven experience in senior operational roles within the non-profit sector
· Strong leadership and management skills with the ability to inspire and motivate teams
· Exceptional organisational and project management abilities.
· Demonstrable experience in budgeting, financial management, and people leadership
· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.
· Excellent interpersonal and communication skills.
· Commitment to the charity's mission and values.
· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable
· An appreciation of how to handle sensitive and confidential issues.
· Knowledge of compliance, risk management, charity regulations, policies and government guidelines.
· Ability to work collaboratively in a diverse and inclusive environment.
· Excellent strategic planning and execution capabilities
· Exceptional communication and interpersonal skills
· Proficiency in using technology and data to drive operational improvements
Required experience:
· Leadership: 5 years (required)
· Senior Operations: 5 years (required)
· Management: 5 years (required)
· Risk management: 2 years (required)
· Financial acumen: 2 years (required)
Personal attributes:
· Proactive and adaptable, with a positive approach to change and challenges.
· Highly resilient to challenging situations
· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.
· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.
Benefits:
- Healthcare options following successful probation review
- Opportunity to make a meaningful impact on a critical cause.
- Collaborative and supportive work environment.
- Professional development opportunities.
My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.
If you would like to apply, please submit a cover letter (minimum 600 words) stating your previous experiences, employment and reasons for your application. We are looking for driven and qualified candidates and this letter should be a reflection of your ability to communicate well with a solid case for why you are a suitable candidate.
The client requests no contact from agencies or media sales.
If you are passionate about the power of data and insights and want to support young people to transform their lives, then this is a fantastic opportunity to join the Impact team at The Prince’s Trust.
Making an impact on young people’s lives is at the heart of what we do so measuring and evaluating our services is key to informing the programmes we design and showcasing our success with partners and funders. We are looking for a task-focused, diligent, and organised professional to support the delivery of our impact tools, reporting and projects.
You will be numerate, with great communication skills and an eye for detail. This role is ideally suited to someone who has excellent co-ordination and customer service skills with an interest in using and developing their knowledge and skills in research and evaluation.
Most importantly, you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About you
We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.
About the role
The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you the ideal person for the post
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
Climate & Water Manager - Resilient Water Accelerator
Contract: Permanent, Full Time,
Location: The role can be based in the UK or USA
For the UK, London, Hybrid: WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid.
For the USA: USA-wide, Remote with a preference for the Seattle area/US West Coast.
Regular virtual engagement and periodic in-person meetings are required for coordination, collaboration, and connectivity across the team, or in other settings due to external engagements or travel.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
• UK: £48,314 - £50,729 with excellent benefits
• USA: competitive salary package with excellent benefits
About WaterAid:
The climate crisis is a water crisis. Around the world, people are feeling the effects of climate change through water, including flooding, droughts, sea level rise, and irregular rainfall. Climate change is affecting seasonal and long-term water availability, meaning we can no longer rely on rain, river flows and aquifers.
The Resilient Water Accelerator is an initiative designed to increase the flow of private and public finance into water projects that help the most climate-vulnerable communities build resilience to climate change. Despite the high need, only 3% of total climate finance flows go towards water. Our mission is to demonstrate the business case for increased and enhanced public and private investment in water-related deals in emerging economies that strengthen resilience for climate-vulnerable communities and are replicable so that millions more can benefit. We are working to increase the speed, scale, and replicability of water investment by creating a pipeline of bankable projects, bringing together the right mix of financing with the right commercial structures and partners, and supporting improvements in the enabling environment.
About the Team:
We are a friendly, supportive, globally distributed team, bringing on-the-ground expertise and comprehensive perspectives, combining climate policy, water economics, private finance, measurement and evaluation, and governance. We are currently housed within WaterAid – the world’s largest NGO focused on providing water, sanitation, and hygiene outcomes for people in developing countries, and are one of WaterAid’s flagship programmes. We have a close partnership with Global Development Incubator, which is providing incubation support for the RWA.
The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.
About the Role:
The Manager – Climate & Water will play an important role in this small, international team by managing the integration of ideas, policy frameworks, and findings from research and practice into the Resilient Water Accelerator (RWA)’s programmes in our target countries and at a global level. They will report directly into the RWA’s Director of Programmes and Investment, shaping and delivering the future RWA as a highly effective and impactful learning organisation.
- Project management to ensure RWA’s Programmes and Investment-related activities are delivered on time and within budget. Using agreed project management software, track and report RWA’s programme-related deliverables.
- Conduct research and integrate findings to strengthen RWA Programmes design and delivery: Provide regular inputs and updates on water-related climate, and climate-related water policies, practices, and trends in RWA’s focus countries and target markets and at a global level using quantitative and qualitative approaches, to inform RWA’s understanding of local markets and project origination & early-stage development efforts.
- Support the creation and rollout of tools, templates, and business processes for RWA team members to integrate climate policy and climate finance into program operations: Collaboratively design, iterate, and improve RWA’s suite of tools and methods for use throughout RWA’s programming, including but not limited to: Understanding Local Markets (ULM), which includes scoping new markets for RWA operations and maintaining an understanding of the markets where we operate; Deal Origination and Early Stage Development, to integrate climate policy and finance into local decision making about opportunities and challenges;
- Summarize, synthesize, and effectively communicate climate and water-related ideas for internal (RWA staff & board) and external (specific & general) audiences: Support communications strategy and audience segmentation efforts; contribute to RWA’s external communications and knowledge products, to share and amplify how RWA is thinking and learning through diverse media, e.g., newsletter, blogs, field notes, podcast, social media.
About you:
- At least 5 years’ experience working in on climate-related issues, with a preference for climate policy in middle-income countries and/or climate-related finance.
- A passion for effective Project Management, process design, and continuous improvement cycles with an organised and structured approach to work, managing deadlines and competing priorities.
- Strong quantitative and qualitative research, analytical, and modelling skills, with an ability to summarize, synthesize, and articulate findings in clear and coherent ways for diverse audiences.
- Intellectually curious and flexible, with a willingness to explore and test diverse ideas, try new things, and approach learning with a sense of humility and humour.
- Familiarity and experience working with GIS / other large-scale datasets to create models and conduct research and analyses preferred.
- Strong written and oral communications skills, with demonstrated ability to work effectively in cross-cultural contexts. Experience facilitating virtual and in-person meetings, workshops, and trainings with diverse audiences preferred.
- Creative and open-minded when working with others in identifying, understanding, and resolving multi-dimensional problems.
- Masters’ degree in one of the following or related fields: climate science, climate and/or water policy, sustainability-related finance, business administration, public administration, public policy.
- Experience of working in and with geographically dispersed teams.
- Team player with a flexible mindset and ability to establish boundaries and adapt in response to changing priorities and demands.
- Able to work on own initiative, providing proactive advice and recommendations, and comfortable operating with a degree of uncertainty and change.
Closing date: Applications will close at 23:59 on 29 September 2024. Availability for an interview is required week commencing 7 October 2024 for online interview
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.
This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.
The key responsibilities of this Credit Controller role include:
- Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
- Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
- Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
- Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
- Proactively chase outstanding debts through telephone calls, emails and letters
- Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
- Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
- Maintain accurate contact and contract information for all customers
- Contribute to the development and implementation of process improvements and recommend internal process improvements
- Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities
More about SignHealth:
Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.
We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.
The successful candidate will have:
- AAT qualification or qualified by experience
- Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
- Experience with finance systems such as QuickBooks etc
- A background working in the charity or social care sector ideally
- Effective team player able to work on your own initiative as well as part of a team
- Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines
This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Salary: £48,000 - £53,000 per annum
Position Type: Full Time, Permanent (35 hours per week)
Location: Hybrid - London and Dorset Offices (There is scope for this role to be based in either the London or Dorset area, but please note that 1 day per week on average will be in the Dorset office)
Application Deadline: Midday 11th October 2024
Benefits:
• Flexible working arrangements
• 22 days’ leave with an additional day of leave per year (up to a maximum of 25 days) PLUS Christmas holidays closure period in addition to your annual leave
• Social events and team days
About Just a Drop
Just a Drop works at a grassroots level with our country partners to support communities around the world with access to sustainable safe water solutions, sanitation facilities and knowledge of safe hygiene practices.
About the role
The Head of Programmes leads the design, implementation, and evaluation of all Water, Sanitation, and Hygiene (WASH) projects within Just a Drop. This senior leadership role requires a visionary leader with strategic thinking, programme management expertise, and a deep commitment to improving WASH services in underserved communities. The ideal candidate will ensure that all programs are aligned with the organisation's mission, are sustainable, and have measurable impacts. The role is supported by a team of 3 staff and 11 volunteers with significant experience: hydrogeologists, engineers and WASH experts who give technical advice, and help with monitoring and partnership building.
Person specification:
Experience:
• Proven experience in a senior leadership role.
• Proven track record in designing, implementing, and evaluating complex WASH programmes in developing countries.
• Experience in managing multi-disciplinary teams across different locations.
Skills and Competencies:
• Strong leadership and management skills with the ability to inspire and guide a diverse team.
• Excellent understanding of WASH sector challenges, trends, and best practices.
• Strong analytical and problem-solving skills, with experience in MEL systems.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• Proficiency in project management tools and software.
• Fluency in English.
Attitude:
• Passionate and enthusiastic about improving people’s access to WASH
• Positive and solution-focussed
• Willingness to travel as needed to project sites, including remote areas – up to 2 international visits of approximately one week each per year
• Ability to work under pressure and handle multiple priorities simultaneously.
• Commitment to the organisational values – learning, sustainability, collaborative, inspiring, personal.
How To Apply:
Please see the full Job Description attached to this role.
Please click ‘Apply Now’ and continue to submit your CV and accompanying covering letter.
Your covering letter should be no more than 2 sides of A4 explaining your motivation for applying and how you fulfil the role specification.
We will be conducting the first round of interviews during the w/c 21st October 2024 and second round interviews will take place on the w/c 28th October 2024.
In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond.
We actively encourage applications from people of all backgrounds, abilities, and cultures.
REF-216 969
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
GDI Hub are looking for a Research Assistant to support the team across its portfolio of projects with a diversity of clients, partners and stakeholders.
The Research Assistant role sits within GDI Hub’s Community Interest Company’s Research and Delivery Team, led by Mikaela Patrick, Head of Research and Delivery.
For a portfolio of clients (for example, Asian Development Bank, World Bank & IFC, Carbon Trust and Dubai Expo City), and projects under the UK Aid funded AT2030 programme cluster ‘Integrate - Strengthen the systems which make inclusion a reality’ (for example, Local production Systems of AT, Designing Inclusive Dignity Kits for Dissemination in Humanitarian Crises and Climate Resilient Cities), GDI Hub’s Research and Delivery Team:
- Conduct qualitative and quantitative, primary and secondary research
- Report academic research and grey literature publications with recommendations, blogs and insights reports
- Provide strategic and operational consultancy and technical assistance
- Design and deliver training and workshops, host and present speaker sessions
- Organise knowledge dissemination for high impact
- Track impact and reach of research and delivery
GDI Hub’s Research and Delivery Team have a range of thematic expertise, including inclusive design, accessibility, inclusive infrastructure, inclusive climate resilience and responses, disability and gender, financial inclusion and inclusive private sector practice.
The majority of GDI Hub Research and Delivery Team’s work has a focus in Low or Middle-Income Countries (LMIC).
GDI Hub’s Research and Delivery Team and work is growing fast, and this role has been created to strengthen the team and its delivery across its portfolio of work.
Experience and Qualifications
The successful candidate for this role will be able to demonstrate the following:
- Experience working or academic study in relevant fields (including working closely and collaboratively with disabled people and disabled people’s organisations is desirable), such as international disability inclusion, assistive and accessible technology, accessibility and inclusive design, disability innovation and global health; with willingness to grow expertise across these areas.
- Ideally have some experience (approx. 2-5 years) working on research projects and/or practice-focused research in a related field. This could be as part of further study, research or in a work capacity. Real work experience is desirable.
- A post graduate qualification or equivalent work experience, focused on an area relevant to disability inclusion, accessibility and / or assistive technology.
- Experience and confidence to independently conduct qualitative research and analysis, and literature reviews.
- Experienced in quantitative research and analysis with proficiency in designing and running quantitative data collection via surveys and analysing results to inform statistically representative and robust results. Confidence to independently conduct descriptive and correlational analysis using for e.g., ExCel, Python, R or SPSS.
- Independence in producing clear and insightful infographics and data visualisations.
- Excellent written communication skills, with ability to take on writing of reports using clear and compelling narrative; experience authoring lucid and informative insights and reporting.
- Excellent ability to communicate, work in a small dynamic team, and collaborate with individuals with diverse technical backgrounds and with external stakeholders.
- Confidence in client relationship management for organisation of meetings, email engagements and clients and stakeholder presentations.
- Flexibility and dynamism, to take on a range of tasks supporting multiple projects across the Research and Delivery Portfolio.
- Aptitude for independent and timely delivery management whilst work closely with other members of the GDI Hub team.
- Ability to effectively manage own commitments to the benefit of the team
- Positive and proactive attitude, with a genuine passion for this work
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Director of Strategic Development
Reporting to: Chief Executive Officer (CEO)
Contract: Full-time, 37.5 hours a week (flexible working hours considered)
Location: Hybrid working between London office and remote.
At Big Change we know that great things happen when you build connections, trust and relationships, and enable people to learn together. If you have an innate ability to forge meaningful connections across diverse fields and you are experienced working for organisations focused on systems change, we would love to hear from you.
We are seeking an exceptional Director of Strategic Development who will play a pivotal role in advancing Big Change’s mission. You will be accountable for cultivating a purpose-led partnership portfolio, taking responsibility for securing funding (£2m+) and further activating our community of supporters. You will be motivated to grow the organisation but not just for the sake of it; the value of your work will revolve around catalysing and deepening impact with a long-term outlook for the work we do.
This position involves working closely with our existing community of entrepreneurial major donors and funders as well as spotting new opportunities at the intersection of our expert team, innovative projects and expansive network. We have big aims around systems change and transformation so we’re growing our team in order to bring skills and experience in this space. The ideal candidate will have a strong background in leading partnership and programme development, working collaboratively with a focus on achieving sustainable outcomes. If you’d like to lead alongside a visionary and collaborative team then this will a great role for you.
About Big Change
Big Change is unashamedly hopeful for a future in which all young people can thrive in life. We know that the issues many young people face are multilayered and inter-connected, and the systems around them need to change in big and multidimensional ways. This is why we find and invest in the people leading change, backing projects and funding early-stage ideas with high impact potential. And why we provide opportunities for our community to connect, learn and act together. Our expert and committed team bring people together to spark lasting change.
Big Change Benefits:
-
£1000 Learning and Development Allowance
-
Cycle to Work and Season Ticket Loan schemes
-
Flexible working
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Pension scheme with up to 5% matched by Big Change
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Monthly phone allowance
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Wellbeing allowance
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Unlimited annual leave policy
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Volunteering days
The Role
Accountabilities
1. Strategic Partnerships Development:
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Work closely with the senior leadership and development team to embed a long-term partnerships strategy.
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Take overall responsibility for Big Change’s income, driving the growth of a portfolio of partners that sets us up to achieve our mission, pre-empting and thoughtfully managing any tension between commercial and impact drivers.
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Qualify, develop, and manage relationships with strategic partners across the system, including complementary delivery partners, trusts, foundations, businesses, non-profit organisations and governmental agencies.
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Work with leaders in each area of the organisation to develop a strong model for partnerships linked to impact.
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Lead the creation of partnerships that enable experimentation and launch new ventures and projects.
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Negotiate and formalise partnership agreements that bring in resources, expertise, and influence to advance organisational goals.
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Lead by example with a fresh, creative and open-minded approach to partnerships.
2. Pipeline Development:
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Design and execute a comprehensive income development plan that aligns with the organisation’s goals and priorities.
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Lead on pursuits for funding opportunities through grants, major gifts, corporate sponsorships and other revenue streams.
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Work closely with the finance, impact and community teams to align fundraising efforts with project needs and organisational priorities.
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Track and report on fundraising progress, ensuring transparency and accountability in all pipeline development activities.
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Deliver on annually agreed revenue targets without compromising the integrity of the charity.
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Employ a robust control environment (e.g. policies and contract management), manage risks and implement risk mitigation strategies in relation to all fundraising and awareness raising activity.
3. Leadership and Team Development:
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Lead and mentor a team focused on partnerships and development in a systemic context, fostering a collaborative and innovative work environment.
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Champion continual professional development and support team members to grow and build their skills and careers.
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Foster an organisational-wide partnership mindset, responsible for sharing the knowledge, inspiration and tools.
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Manage departmental budgets, ensuring efficient allocation and use of resources.
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Contribute to the organisation's strategic direction.
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Develop, inspire and motivate others to fulfil their potential and foster collaboration across Big Change and its community.
4. Partner & Funder Engagement:
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Provide overall vision and leadership that inspires ongoing support for Big Change across our supporter network.
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Along with the wider team, develop and implement strategies to further deepen relationships with major donors and partners including individuals, foundations, and corporate sponsors.
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Lead efforts to steward major gifts and multi-year funding commitments for new and ongoing projects.
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Oversee tailored stewardship to major donors, ensuring their ongoing engagement and satisfaction with their contributions.
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Collaborate with the CEO and Trustees to identify and approach new prospects.
5. External Communication and Advocacy:
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Inspire stakeholders by expertly representing Big Change at events and external engagements.
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Define and communicate value propositions with ambition and deep insight.
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Advocate for the organisation's work within the philanthropic and broader social impact community.
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Collaborate with the communications team to enhance the organisation’s visibility and reputation through strategic messaging and outreach.
Skills / capabilities:
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Proven ability to develop and manage high-impact partnerships in a systems-change context.
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Team leadership experience with a focus on inclusivity, learning, development and collaboration.
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Strong track record in major gift fundraising and donor engagement.
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Experience of empowering managers within a team to take ownership of goals and priorities, and ensure that teams collaborate and share best practice effectively.
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Excellent communication, negotiation, and relationship-building skills.
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Ability to see potential synergies between seemingly unrelated fields that leads to exciting collaborations and novel approaches to complex problems.
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Ability to establish and manage effective working relationships with people of all working styles, backgrounds and industry-experience.
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Excellent organisational and strategic planning skills and the ability to assess, prioritise and manage a varied and demanding workload under pressure and with tight deadlines across different multi-disciplinary teams.
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Proven ability to think strategically and manage multiple priorities effectively.
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Creative, entrepreneurial self-starter with initiative, confidence, drive, and flexibility to deal with unexpected situations in a dynamic organisation.
Qualifications / experience
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3+ years leading a high-performing strategic partnerships team, preferably within a philanthropic or non-profit organisation.
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Experience leading teams that consistently meet 7-figure annual funding targets.
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Experience in launching and managing new ventures or projects.
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Understanding of approaching complex problems with systems change methodologies.
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Strategy design and delivery.
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Confidence and experience navigating varied funder landscapes (including trusts and foundations, businesses, major donors, government bodies).
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Reporting to senior governance bodies within a charity.
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Experienced in the negotiation and agreement of contracts with valued partners.
Personal Attributes:
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You’re a strategic, long-term thinker with a passion for philanthropy and social impact.
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You are able to connect with people at all levels and from a range of backgrounds. You are comfortable working across different sectors and you are driven to facilitate powerful communications.
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You love to be organised and detail-oriented but are comfortable with emergence and dynamic environments.
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You’re innately collaborative and team-oriented.
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Proactive and results-driven.
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Strong ethical foundations and commitment to the mission of Big Change.
We can’t wait to read your application and get a deeper understanding of your experience. Please feel free to dive into details and examples to help us see how you can make an impact with Big Change. Thank you for your interest and the time you’ve taken to apply - we’re excited to learn more about you!
The client requests no contact from agencies or media sales.
Charity People
Position - Principal Consultant - Exec Search
Salary - circa £55,000 Plus Bonus and Benefits
Location - London/ Hybrid/ Flexible working
About Charity People
Founded in 1990 with support from The Prince's Trust, Charity People has dedicated three decades to transforming the non-profit sector into an appealing workplace, attracting exceptional talent, and facilitating effective non-profit sector recruitment. In late 2023, we transitioned to becoming wholly employee owned. All of our staff have become partners and share the responsibility for the success of the organisation. Click on this link for more information on Employee-Owned Businesses
Charity People is committed to maintaining an inclusive, supportive, prosperous, and fun workplace. We are passionate about supporting the non-profit sector to recruit more effectively, efficiently, and inclusively. Diversity recruitment efforts are crucial, particularly at the executive level, where minoritised groups are underrepresented. Our success depends on individuals who share our passion for making a difference and building a business dedicated to the relentless pursuit of that ideal.
About the Role: Principal Consultant
Join our dynamic Board and Leadership Practice as a Principal Consultant. You'll play a key role in growing our executive search function and contributing to our primary focus-delivering exceptional Executive Search services for Chief Executives and Trustees/Non-Executive Board appointments within the Charity sector.
Our aim is to establish ourselves as the leading talent and leadership partner for organisations, providing invaluable support and playing a pivotal role in their success and impact. Your expertise will be instrumental in shaping the leadership landscape of the non-profit sector, and your contributions will be integral to our mission of making a positive difference in the sector.
Responsibilities:
Business Development
- Manage end-to-end recruitment processes for CEO and Board recruitment
- Respond to RFIs and RFPs and lead on pitches
- Maintain a network of high-calibre contacts to raise the profile and reputation of the Board and Leadership Practice and Charity People
Project Delivery
- Advising clients and potential clients on current sector trends and on running open and inclusive recruitment campaigns
- Challenging and developing the role brief
- Design and execute talent acquisition strategies and brief our in-house researcher and delivery consultant accordingly
- Assessing candidates comprehensively and rigorously.
- Playing the lead role in longlisting/shortlisting meetings
- Advising and managing salary negotiations, packages, start dates, etc
- Collate market-related data such as salary surveys, industry trends, etc.
About You:
We seek motivated individuals with ambition, and a commitment to excellent delivery. You should be solutions-focused, self-accountable, and comfortable working unaided and as part of a team.
Essential criteria include:
- Prior experience in an exec search or recruitment firm, ideally in the Not for Profit/ Third Sector
- Excellent written and rapport-building communication skills.
- Managing multiple assignments at a time and delivering to tight deadlines whilst still upholding the highest quality standards
- Genuine passion and commitment to Equity, Diversity, and Inclusion (EDI).
- High levels of integrity
- Strong reasoning skills to gather information from different sources and identify top-tier professionals.
- Passion for delivering excellence to clients and candidates.
- Previous experience in successfully growing new business and delivering against fee income targets.
Remuneration:
We offer a competitive salary of £55,000, a bonus and benefits package, personal development, career opportunities, and an excellent, high growth working environment.
To learn more and view our Job Description, please send your latest CV to our internal recruitment team by clicking apply. If we find your experience aligns with our requirements, we will be in touch with the JD and details on how to apply formally, if you like the sound of us.
Application Deadline: We will be reviewing applications on a rolling basis so please apply ASAP. ~
Final closing deadline 9 am, Friday, 4th October 2024
1st Interview: Anticipated online w/c 7th October 2024
2nd Interview: Anticipated in person w/c 14th October 2024
Our head office is near London Bridge, though all staff work flexibly. Candidates are likely to need to come into the office 1 day per week for this role.
We are committed to building a more representative workforce and encourage applications from disabled people and individuals from black, Asian, and minority ethnic backgrounds. The range of perspectives and experiences diversity brings is an asset. We aim to create an inclusive, welcoming environment for our staff team, candidates, and the charities we work with.
As part of our commitment to the Disability Confident Scheme, we guarantee to interview all applicants who have a disability provided they meet the minimum requirements in the person specification for this role (key competencies can be found in the job pack). If this applies to you, please let us know that you wish to be considered under the Disability Confident Scheme, along with any adjustments or special arrangements that you need to help you with during the recruitment process and/or for an interview.
If there is anything we can do to make the process more accessible or for you to perform at your most confident self, please just let us know.
We will inform all applicants of the outcome of their interest within 2 weeks of the closing date.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Location: Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.
You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around Birmingham and wider West Midlands on a regular basis to meet with partners and stakeholders. National travel i.e., to London Head Office or other Skylights will take place on average once every six weeks.
About the role
Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our ,clients all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight Birmingham will be responsible for leading and developing strategic partnerships across Birmingham and the West Midlands region. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.
About you
We are looking for an experienced, innovative, compassionate, bold, collaborative senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives including but not exclusively, in areas of change management, strategic development of services,.& leading collaborative partnerships that directly contribute to achieving performance targets You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the West Midlands . You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Matthew Green, Director of Operations. Contact details can be found on our website.
Closing date: Sunday 6 October 2024 (23:59)
Interviews will take place on Tuesday 22 October 2024 at Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Government Fundraising Specialist
Department: Strategic Partnerships
Location: Washington, DC; Maryland; Virginia; New York; London, UK
Salary Range: US $85,246 - $99,738
Salary Range: UK £51,050 – £59,201
All applicants must provide a cover letter for consideration.
About Us: The Fund for Global Human Rights works in solidarity with communities on the frontlines of injustice. As an intersectional funder, we provide flexible funding to our more than 400 grantees around the world, ensuring that they are the ones driving the agenda. By redistributing financial resources, absorbing operational burdens, and embracing risk, we shift power to the ground, generating impact where it is needed most, including in closing and closed societies. Embracing a model of accompaniment, we walk hand-in-hand with the activists we support, and our expert staff come from the movements we serve. We are a trusted partner of both private and public donors and a respected thought-leader within the philanthropic sector.
We view fundraising not merely as a financial activity but as a pivotal element of our strategy for organizing and driving social change. As an intermediary organization, the programming we are able to carry out depends directly on the funding we can raise. Thus, resource mobilization is integral to our approach in supporting human rights movements around the world. As the Fund for Global Human Rights’ income has grown year on year, so has its portion of funding from restricted and complex grants, including from some bilateral donors and the European Union. By establishing strong government partnerships and securing essential funding, we aim to amplify our impact and advance our mission in more than 40 countries around the world where we support grantee partners and human rights movement building.
The Role: This is an exciting new position for a highly motivated, organized, and analytical individual with the opportunity to make a real difference in a growing organization. As our Government Fundraising Specialist, you will be at the forefront of implementing our government fundraising strategy. This role involves a blend of research, advocacy, strategic proposal development, and guidance on contractual and donor compliance. You will join a dynamic, hard-working team responsible for securing 90% of the organization's revenue. Your work will focus on a new two-pronged approach: targeting governments at both the capital and local embassy levels in the regions where we operate our grantmaking programs, with the goal of making this revenue stream a significant component of our organizational budget in the coming years. You will not be starting from scratch, as we currently have secured government funding, as well as numerous relationships with governments that can be leveraged. And you will work in partnership with many colleagues across departments who will contribute to the success of this role.
Key Responsibilities:
- Organizational Preparation: Help prepare the organization for success in securing new government funding by developing internal systems, processes, and workflows necessary for effective engagement and management.
- Strategy Development: Contribute to refining and enhancing the government fundraising strategy to align with organizational goals and emerging opportunities.
- Research & Identification: Explore international cooperation trends and the government donor landscape and identify promising funding opportunities.
- Partnerships: Build and maintain strategic partnerships with other organizations to extend our reach and impact.
- Bid Leadership: Oversee the internal bid process, crafting compelling proposals, coordinating cross-departmental efforts, and ensuring timely submissions.
- Policy Analysis: Review and analyze government policy papers to guide strategic funding approaches and inform bids.
- Advocacy: Advocate for our cause within government circles to boost our visibility and secure essential support and help prepare the organization to participate in multi-lateral spaces, organizing side meetings, developing talking points, etc.
- Networking: Build relationships with stakeholders in the philanthropic and international development sectors, including donors, peers, INGOs, and UN agencies to explore areas of collaboration.
- Thought Leadership: Contribute to influential thought leadership pieces to position our organization as a key partner of choice in the sector.
- Compliance: Communicate with internal stakeholders to help ensure strict adherence to all relevant regulations and reporting requirements for government funding.
- Management & Evaluation: Help prepare the project management team to effectively manage a grant by helping to strengthen, and where needed develop, tools and processes to gather necessary information and evaluate the impact of our government grants.
Skills for Success: To excel in this role, you will need:
- Expertise: At least 7 years of experience in fundraising for international human rights, social justice and/or development cooperation, with a proven track record of securing funding from government donors through both relationship building and competitive bids.
- Knowledge: Deep understanding of the government donor landscape and grant processes.
- Compliance Savvy: Strong grasp of compliance requirements related to government grants and experience in working with internal colleagues to prepare organizations to meet these requirements.
- Leadership & Collaboration: Proven leadership skills combined with a collaborative approach to teamwork.
- Communication: Exceptional writing, research, and communication abilities.
- Analytical Skills: Ability to analyze and interpret complex government policy papers and funding opportunities.
- Technical Proficiency: Familiarity with Microsoft Office Suite and grant management software.
- Language Skills: Fluency in English, and proficiency in Spanish, French, Arabic or another language a bonus, but not essential.
About You: This role is ideal for you if:
- Balance: You excel in both independent work and collaborative environments, seamlessly transitioning between the two.
- Complexity: You enjoy tackling complex challenges and synthesizing diverse information into actionable strategies.
- Global Perspective: You have experience working in or fundraising for various regions and thrive in a diverse, multicultural setting.
- Collaboration: You believe in a collaborative approach to fundraising, viewing it as a means of organizing for social change rather than a competitive process.
- Passion: Your commitment to human rights and social justice drives your ambition to make a meaningful impact through your work.
Our Team: You will join a dynamic and dedicated Strategic Partnerships team that plays a critical role in securing 90% of the organization’s revenue. We are guided by Feminist Leadership Principles, invite everyone to show up authentically, value a healthy team dynamic, and practice a collaborative approach to fundraising. We believe this style of working together makes us better at our jobs, and our healthy team culture enables us to meet our goals year after year.
All applicants must attach a cover letter to accompany their resume.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London Borough of Richmond Upon Thames (with hybrid working options available)
Leave entitlement: 28 days per annum pro rata + bank holidays pro rata
About the role:
We are pleased to offer you an exciting opportunity to join our advice team at Citizens Advice Richmond as a Manage Your Money Lead.
In this role you will be working alongside volunteer advisers, providing holistic advice and support to households in financial crisis and provide advice around income maximisation, managing fuel costs including leading on our Energy Advice Project, benefit take-up, applying for grants to help with costs arising from the cost-of-living crisis, reducing indebtedness and budgeting and money management to help to prevent future financial crisis.
The purpose of this role is to reduce the stigma for low-income households around needing and accessing financial support and give people confidence to seek cheaper alternatives to contract costs around, for example, telephone, tv and broadband.
The project includes support on preparing personal income and expenditure details which can be used by residents themselves when negotiating with debtors on repayment plans.
This work will have a focus on community-based outreach work, working alongside organisations such as foodbanks and community centres. It will aim to prevent future or recurring hardship.
This role is funded by City Bridge Foundation.
We are a friendly and diverse office. We support clients across our community and aim to reach the most vulnerable and excluded in our community.
What we give our staff
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
Please complete the application form and include this as your cover letter
IT Support Engineer
Salary: £26,738 to £28,366 per annum
Location: Gravesend (DA11 7HQ)
Hours: Full-time, 09:00am-17:00pm
Closing date: 18th October 2024
Interview date: 8th November 2024
Do you have IT experience in a semi-junior role or higher? If so, we are looking for someone just like you!
Our IT department supports all of our hospice, retail and office sites so the ideal applicant will need to have a full UK driving license and access to a vehicle as travel to sites will be required.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
· Working in conjunction with our partner IT Support Multi Services Provider (MSP) you will assist in ensuring the IT infrastructure is maintained and help with service issues resolution in a timely manner.
· Escalate problem tickets and service needs in a timely manner, coordinating resolution as may be needed with the IT MSP, business application vendors and other third-party service providers.
· Maintain and oversee the build and management life cycle of Desktop, Laptop, and mobile devices, ensuring accurate inventory is maintained and stock is available to meet demands.
· Manage the timely onboarding and offboarding of staff, including working with some 3rd party systems and services such as NHS email.
· Support user account administration for restricted and closed internal systems.
· Assist with Subject Access Request fulfilment, incident investigation, resolution and preventative recommendation tasks.
· Assist with the installation, maintenance, and updating of structured cabling and associated patching.
Essential requirements of the role include:
· A Full UK driving license and access to your own vehicle
· Hold A-level or equivalent qualifications have completed a Level 3 apprenticeship, or have equivalent professional experience.
This post is subject to standard DBS clearance. How to apply: By application form either online or downloadable from our website or by submitting a CV and cover letter. CVs without a cover letter will not be considered.