Business Administrator Jobs

Associate Director of Finance & Operations

Job title: Associate Director of Finance & Operations 

Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time) 

Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: GBP 65,000 

Location:  London, UK (Hybrid with at least 2 days in the London office) 

Post: Full-time 

Period: Permanent 

REDR UK AND THE WORK WE DO   

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.   

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.   

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

ABOUT THE ROLE 

We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.

You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.

MAIN DUTIES AND RESPONSIBILITIES 

Financial Management 

You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including: 

• Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable. 
• Month-end and year-end closing procedures.
• Ensure compliance with accounting standards and regulations. 
• Lead the budgeting and forecasting processes, managing cashflow. 
• Oversee payroll processing and reimbursement procedures. 
• Analysis of financial data and preparation of reports for leadership review. 
• Set standards for programme staff on financial budgeting and reporting 
• Stay informed about changes in accounting regulations and best practices. 
• Lead the improvement of finance and accounting processes and systems. 
• Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102. 
• Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC). 
• Lead on regular internal audits and apply learnings in improving systems. 
• Lead on fraud and corruption prevention and response, and cyber security. 
• Work with SLT and business teams to prepare UK and overseas regulatory annual reporting. 
• Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT. 

Operational Delivery

You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role: 

• Provide administrative support to the Operations, IT functions of the organisation.
• Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works. 
• Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies. 
• Lead on policy review, updates and roll out.
• Maintain RedR’s risk register and ensure its regular review throughout the organisation. 
• Leading a robust approach to data security. 
• Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field. 
• Actively engage in the Senior Leadership Team. 
• Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings. 

People & Culture

• You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner. 
• Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members. 
• Supporting a positive and healthy working culture across the organisation.
• Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management. 
• Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
• Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
• Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality. 

RedR UK Leadership 

• Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives. 
• Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy. 
• Lead on change management and strategic initiatives for RedR. 
• Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied. 
• Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations. 
• Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement. 

Key competencies 

Achieving Results: 

• Operationalises strategy decisions to make significant gains.  
• Leads major initiatives to streamline operations, enhance productivity, and ensure best practice. 
• Drives the adoption of best practices, constantly seeking ways to improve operational excellence. 
• Considers wider implications of decisions to ensure comprehensive results. 

Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation. 
• Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes. 
• Senior representation of the organisation with stakeholders. 

Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 
• Promotes a culture of well-being and duty of care. 

Managing Projects: 

• Thinks ahead to long-term goals while maintaining focus on present tasks. 
• Leads the planning, analyses, implementation, and evaluation of projects and initiatives. 
• Creates and supports flexibility through quick adaptation to change. 

Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

Technical Expertise: 

• Masters comprehensive technical expertise. 
• Directs integration of technical skills. 
• Applies rigorous technical standards ensuring exceptional quality. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states. 
• Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies. 
• Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
• Exceptional people management skills in international contexts. 

What We Offer: Your well-being, our priority 

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include: 

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave. 

• 5% employer pension contribution involving dependants 
• 3 paid days annually to volunteer for causes you care about 
• 5 days of paid study leave 
• Employee Assistance Programme
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service. 
• Life assurance coverage equalling four times your salary. 
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave. 

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us. 

Could this be you?

Please send your CV and one-page cover letter. We will be hiring on rolling basis.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Fundraising Volunteer Assistant (Ramadan Campaign) plays a crucial role in the lead up to and post Ramadan. The role provides critical support in fundraising collections and events. It plays a vital role in guaranteeing the secure storage and prompt utilisation of all funds and pledges. Additionally, it will collaborate and coordinate volunteers in their involvement in diverse fundraising endeavours (e.g. events, mosque activities and street collections).

The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.

About the Role:

1. Support organised activities and events as part of the Ramadan work-plan.
2. Maximum campaign engagement and fundraising on a community level across Mosques and relevant institutions.
3. Communicate with Mosques and local organisations to schedule events and collections.
4. Maintain communication and follow up with relevant stakeholders (donors, supporters, and volunteers etc) promoting the campaign.
5. Provide administrative assistance to the Community Fundraising Volunteer Department.

About You:

To be successful in this role, you will need:

1. Proven experience in developing and maintaining strong community engagement, particularly with Mosques and relevant institutions.
2. Experience in successfully raising funds on a community level.
3. Proficiency in establishing and maintaining positive relationships with Mosques.
4. Ability to align activities and events with the established fundraising goals and objectives.
5. Ability to adapt to changing circumstances and proactively address challenges that may arise in fundraising and community engagement efforts.

Why you should apply:

Join Muslim Aid as a Fundraising Volunteer Assistant (Ramadan Campaign) and support impactful events and activities during this special time. You will help manage funds, coordinate volunteers, and maximise fundraising efforts through mosque campaigns and collections. If you are organised, adaptable, and passionate about making a difference, apply now to join our mission and help amplify the spirit of giving this Ramadan!

Benefits you will enjoy working for us: 

• 25 days annual leave pro rated + 2 Privilege days for Eid
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

We are recruiting for an HR Manager on a permanent basis to work with our education client based in South London. This varied role will provide guidance and leadership on a range of operational and transactional HR issues, ensuring consistency with HR policies, utilising your understanding of current employment law and good HR practice.

As our HR Manager you will also develop, implement, monitor and continuously improve operational and transactional HR processes and procedures whilst ensuring that HR services are customer-focussed, consistent, comprehensive, efficient and professional. You will also provide informal advice, coaching and mentoring to HR representatives as required on HR operational or transactional activities, whilst also line managing our Central HR Administrators, ensuring they provide a quality, efficient transactional HR service to all line managers and staff. You will also design and deliver in-house workshops and update sessions to HR representatives within the organisation on operational HR activities and transactional systems whilst supporting the Head of HR Business Management, and the HR Business Partnering team with our HR compliance

We are looking for candidates who can demonstrate strong operational HR knowledge and experience with and the ability to develop and apply effective HR processes and solutions. You will have an eagerness to learn continuously and seek out creative solutions to complex problems, employing attention to detail, excellent organisational skills, and a passion for providing an excellent HR service to our employees and leadership teams. You will be joining an experienced, friendly and collaborative team who will foster your professional development.

Hybrid working of 3 days in the office available - some travel to sites across London required.

If you would like to find out more about this role, please get in touch ASAP.

ABOUT LSESU

We are an independent, registered charity dedicated to helping LSE students make the most of their time at University. We are governed and managed separately from the University, but work closely with them to help deliver the best for our students.

We’ve been part of LSE since 1897, and all LSE students automatically become LSESU members when they enroll. Our total income is c.£4.2m per year, which comes partly from a block grant from the University, and partly from commercial activities which generate extra revenue.

Our main services include:

Student Voice – supporting our students with representation, campaigning, policy change, and elections Student

Communities – supporting over 300+ clubs and societies, and managing the SU gym Social – running our Union events and spaces, such as the student bar the Three Tuns, and the Denning Cafe

Student Advice – providing free, independent, and confidential advice to our students

Not For Profit
All proceeds from commercial activities go back into putting on amazing events, activities, and support for students and help us to reinvest into the things we do for our members.

JOB PURPOSE

The Director of Commercial and Union Operations is responsible for the strategic direction and effective operational management of the commercial services and facilities which includes venues, bars, catering, events, and the fitness centre.

As a key member of the Senior Leadership team the Director of Commercial Union Operations will lead the development of commercial services to deliver exceptional services to our customers and members that maximises profitability.

More about this role can be found in the Candidate Information Packed attached.

Who are we looking for?

An experienced commercial leader, someone passionate about providing excellent commercial services, delivering outstanding customer care, who is outcome-focused and delivers results. You ’ll also become part of a great team and be invited to share in our successes and get to know the people behind the impact, making sure you feel valued for the important work that you do. If this sounds like you, then please do get in touch and apply.

 
Recruitment 
 

Our recruitment processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in three stages:

·Part 1 Supporting statement Personal statement and covering letter stating what skills and experience you must bring to the role and why you want to work for London School of Economics Students ’ Union. Please ensure that your personal statement is no longer than two pages. 
Please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification. In addition, please answer the following questions in a cover note; 
1.Why do you want to work for London School of Economics Students’ Union and how do your values align with ours? 
2.What skills, experience and qualities can you bring to the role to develop our commercial services and facilities? 
3.Please can you tell us when you have turned around a failing service or business and increased profitability and improved service?
 

·Part 2 (CV) outlining your career history to date.
 

·Part 3 (Equal Opportunities Monitoring and Contact Form) is personal information. It helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. 

This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Please send us a CV, complete a supporting statement outlining how you meet the persons specification of the role along with equality monitoring form which will be seen by our human resources team.
 

·  Closing date: Sunday, 26th January 2025
 

·  Interview: Wednesday, 5th February 2025

 
Please note that you must be available for interview on the specified dates. 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Background

The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.

Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. 

The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are expanding our management team to provide the capacity needed to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.

Role Purpose

As a member of the senior leadership team, the role will have strategic and operational oversight of all clinical and therapeutic services and activities, ensuring the Maypole Model of support is delivered effectively, to high-quality standards and is appropriately resourced. Working to the Maypole vision to provide access to support for everyone who needs it across the UK, through appropriate outreach, the role will work closely with colleagues and external partners to support the development and expansion of our service offer to meet the needs of families and grow our income.

Key Responsibilities

Service Management

• Line Management of the Senior Counsellor, Senior Child Therapist, Activities Manager and Clinical Supervisors.
• Overall management of the Therapies team, fostering positive communications through regular team meetings/socials, and building a collaborative and collegiate working culture across the organisation.
• Ensure all staff receive appropriate training and have access to further professional development opportunities.
• Holding a counselling caseload of 3-4 clients, in line with postholders professional qualifications and experience.
• Oversight of all enquiries and referrals from initial contact, through assessment and end of support, with assistance from the team administrator.
• Facilitate the provision of a Clinical Supervision for the therapies team.
• Act as Designated Safeguarding Lead (DSL) for the organisation ensuring safeguarding cover is always available via nominated deputies in your absence.
• Contributing to case conferences as required and convening internal “Maypole Team around the family” meetings to discuss our work and ensure seamless working both within Maypole’s provision and with external providers as necessary.
• Contract management: act as the main point of contact for our contractors with which we have service level agreements for the provision of therapy services.
• Data: Manage the client database and associated systems for recording of clients in relation to appointments, payments and impact reporting.
• Ensure premises are fit for purpose for therapy services and activities programmes, ensuring adherence to health and safety regulations, accessibility and confidentiality policies, in liaison with Head of Developments, CEO and other responsible personnel.
• Business/Service Development
• Contribute to strategic and operational plans for business and service development including delivering the aims of our strategic plan for growth in the following areas:
  •  service uptake and expansion across a wider geographic area
  •  developing service provision, quality and resourcing
  • development of training and other consultancy services to external professionals
• Monitoring and Evaluation: ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.
• Support the CEO and Head of Development in developing external relationships and partnerships, instigating discussions regarding potential new contracts and partnerships and opportunities for collaborative working.
• Act as an Ambassador for The Maypole Project, advocating and promoting our work throughout relevant networks. Working with the Head of Development, seek opportunities to give talks and presentations to a range of audiences with the aim of building relationships with external contacts and potential partners.
• Reporting: provide written reports as required for the CEO, Board of Trustees, funders and contract clients.

Finance

• Contribute to setting the annual budget for therapies and activities.
• Monitor monthly income and expenditure accounts for therapy services, highlighting any discrepancies or potential for significant over or underspends.

General responsibilities

• Attend regular supervision, line management and whole team meetings.
• Adhere to the codes of ethics and practice adopted by The Maypole Project, in line with our service model and with other relevant Counselling Professional bodies.
• Comply with legal and statutory requirements including the Data Protection Act, Health and Safety at Work Act (always ensuring H&S of self and others).
• Comply with all organisational and departmental policies and procedures.
• Undertake the required CPD as identified in annual appraisals and line management processes.
• The postholder is expected to carry out additional duties commensurate with the role.

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation management (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. 

The Operations Officer role offers a fantastic opportunity for the right candidate to advance while helping scale-up the organisation’s operations.

Joining a growing team, the Operations Officer will work closely with the Chief Operations Officer (COO) and the Executive Support Manager to support and improve the finance and operations of the charity. This role will be suitable for an operations generalist as it will involve a variety of projects and tasks spanning finance, HR, IT, operations and governance, including administrative support to help the rest of the team deliver its work. We are looking for someone dynamic, with a keen desire to help the COO improve and streamline processes across the organisation as it grows. Specific responsibilities will include, but are not limited to: 

• Working on a variety of operational projects such as ensuring compliance with GDPR regulations and improving our cyber security; 

• Maintaining and improving operational procedures, with an eye to using new software solutions where suitable; 

• Supporting financial administration by liaising with the external finance provider; 

• Managing payments, payroll, expenses, and processing supplier invoices and credit card reconciliations; 

• Assisting in the completion of the charity’s annual report, and other management and donor reporting;

• Supporting the day-to-day human resources and recruitment process for new roles; 

• Helping improve our hiring processes and HR recording keeping; 

• Managing the induction processes for new joiners including oversight of employee contracts and offer letters; 

• Maintaining the staff handbook and relevant HR processes and procedures; 

• Being the contact point with the charity’s outsourced IT provider; 

• Conducting routine administrative and documentation duties such as managing charity correspondence; 

• Maintaining systems for the retention, protection, retrieval, transfer and disposal of documents and records; 

• Managing the charity’s email inboxes, answering/forwarding/filing/deleting as applicable; 

• Maintaining regulatory filings and other compliance matters with HMRC, Companies House, the Charity Commission, etc.; 

• Liaising with the Board for administrative purposes, supporting the Executive Support Manager where appropriate; 

• Liaising with insurance providers to maintain adequate business insurance;

• Arranging travel for staff and other participants as required, including reimbursements; 

• Providing other administrative support, as necessary, to support staff. 

We are looking for a People Coordinator to join the National Theatre People Team.

As our People Coordinator you will be the first point of contact for People related queries maintaining a positive, proactive, and outward-facing operational service in a fast-paced environment.

Delivering excellent day to day administration for the full employee lifecycle including payroll and recruitment this role undertakes a broad range of administrative activities working in close collaboration with colleagues across the National Theatre.

Contributing and supporting process improvement this role works alongside other People Coordinators to deliver an exceptional People service.

The successful candidate will have the following: 

• Experience of working in a busy administrative environment.

• An understanding of HR/People administrative processes and practices.

• Experience of working effectively under pressure with an ability to maintain meticulous attention to detail.

• Experience of using an HR system to support tasks and working within defined processes.

• Excellent time management skills with experience of organising and delivering multiple tasks to completion successfully.

• Experience of communicating confidently in a clear and professional way with colleagues across an organisation; in person, remotely and in writing.

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and backstage tours, subject to availability and policy

• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role

• Hybrid and flexible working, subject to agreement and policy

• Access to interest-free season ticket loan and cycle scheme partnership

• Generous sick pay

• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• On-site staff canteen and social facilities

• On-site Occupational Health support

• In-House Mental Health and Wellbeing Advisors providing workplace counselling and support

• Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active

• Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners

• Discounted access to NT at Home

• Volunteer Leave – paid day a year to volunteer for your chosen charity

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)

• Access to retailer discounted gift cards and a cash-back-on-spending card

Please note 

The closing date for the receipt of a completed application is Friday 17th January 2025 at 12 noon.

Unfortunately, we are unable to progress an application for this role if you do not currently have (or would be able to obtain) an ongoing right to work in the UK. We cannot sponsor candidates under a work visa for this role because the role is ineligible for sponsorship under the UK government’s requirements for the Skilled Worker visa route. 

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

This is an exciting new opportunity to help Cambridge City Foodbank (CCFb) grow and develop the talent and skills of its large volunteer workforce. Reporting to the Operations Manager, you will have a critical impact on CCFb’s ability to meet the need for emergency and affordable food. This post builds on the findings of CCFb’s externally commissioned Volunteer Learning Project.

Main Duties:

● Lead the recruitment, retention and development of the volunteer workforce; working to support Team Leaders, and to ensure there is clarity of responsibility and accountability.

● Oversee the Volunteer Development Team, including recruiting to vacant posts, line management of the team and the team’s workflow. The team comprises of 3 x Volunteer Administrators specialising in volunteer recruitment, volunteer journey and supermarket collection days.

● Coordinate the special supermarket collection day volunteer teams, that take place periodically throughout the year.

● Complete the transition to the ‘Assembly’ volunteer database and oversee the maintenance of accurate records.

● Create and deliver an action plan which builds on the findings of the Volunteer Learning Project (with the support of the CEO and Operations Manager) in the following areas:

     o Living the Ethos – ensuring our Vision, Mission and Values are understood and embraced by our volunteers

     o Connection & Community – creating strong connections with the organisation and a sense of community across the whole volunteer supporter base.

     o Diversity, Inclusion and Lived Experience – proactive action to engage diverse communities in volunteering, including widening age, ethnicity, and lived experience.

     o Continual Learning and Progression – ensuring effective volunteer induction, training and ongoing development opportunities take place, throughout a volunteers’ journey.

     o Operational Excellence – improving volunteer procedures and administrative systems.

● Liaise with colleagues across the Trussell network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.

● Other activities may be requested from time to time by the CEO, Operations Manager and senior staff, consistent with the needs of the Charity.

Personal Specification:

Technical skills and minimum knowledge:

● Excellent people management skills, with a good understanding of the differences in supervising volunteers compared to employees, gained from personal experience with the voluntary sector.

● Strong coordination experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!

● Competent in the use of Zoom/Teams and MS Office software.

● Excellent written and verbal communication and relationship management skills.

Behaviours and competencies:

● Friendly, trustworthy and able to maintain confidentiality.

● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell.

Our Vision, Ethos & Values:

Our Vision is for a UK without the need for foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity, we actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

Currently: our amazing team of over 200 volunteers assisted by a small staff team, provided over 17,500 3-day emergency food parcels to people across Cambridge (around one-third are children) and distribute in excess of 170,000 Kilos of food.

Job Purpose:

The Head of Skillway Operations will oversee all operational aspects of this arm of the charity, ensuring the successful delivery of educational programmes in metalwork and woodworking. This role requires strong leadership, strategic vision, and day-to-day management, including student development, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.

Salary: £38k - £43k

Location: Skillway Workshop in Godalming, Surrey and our Woodland location

Contract: Permanent after probationary period

Hours: 40 hours per week, Term time plus 

Key Responsibilities:

1. Management and Delivery

• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other Arts.

• Ensure the training meets the educational and personal development needs of vulnerable young people.

• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.

• Develop new initiatives and adapt the existing training programme to meet the evolving needs of students, schools and the community.

• Develop a long term strategy for Skillway

• Set standards for the staff team and students

• Site housekeeping, management of Skillway outdoors woodland.

• Transport management

2. Leadership and Staff Management

• Lead, motivate, and manage a team of instructors, administrative staff, and volunteers.

• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.

• Manage recruitment, training, and performance of staff and volunteers.

• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.

• Develop and apply our safeguarding policy

3. Strategic Planning and Development

• Work with the Board of Trustees to develop and execute the charity's strategic goals.

• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.

• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and collaborations with local schools, businesses, and other community organisations.

• Develop an IT Strategy for the charity for the storage of key data and management reporting

• Support the other arm of our charity “The Camino Cafe” as and when required.

4. Fundraising and Financial Oversight

• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.

• Oversee the preparation of funding applications and reports for donors and grant-making bodies.

• Maintain financial oversight, ensuring effective use of resources, monitoring expenses, and reporting financial performance to the Board, using “Quickbooks” as the primary accounting and reporting tool.

• Increase the charity’s social media presence.

• Improve branding and awareness of Skillway’s and it’s aims and purpose.

5. Stakeholder Engagement and Advocacy

• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.

• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.

• Ensure the charity’s work is widely known and respected in the community.

6. Monitoring, Evaluation, and Reporting

• Implement systems for monitoring and evaluating the success of the training programmes

• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.

• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.

Qualifications and Experience:

Essential:

• Proven experience in a management role, ideally within the charity or education sector.

• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.

• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.

• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.

• Demonstrated ability in fundraising, securing grants, and building donor relationships.

• Knowledge of financial management, budgeting, and reporting.

• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.

• A commitment to the mission and values of the charity.

Desirable:

• Experience in working with metalwork or woodworking, or a related technical skill.

• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.

• Experience working with Boards of trustees or governance bodies.

Personal Attributes:

• Innovative and proactive, with the ability to think creatively and solve problems.

• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.

• Strategic thinker, able to balance day-to-day operations with long-term planning and development.

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

ABOUT ULI EUROPE

ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.

Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.

In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom. 

ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan. 

To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions. 

ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.

POSITION SUMMARY

The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.

The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer. This position requires excellent relationship management, organisational and communication skills.

SPECIFIC RESPONSIBILITIES

• Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, processing collections (through ULI CT or ULI Europe) and preparing donor reports in cooperation with the ULI Finance team in the US. 
• Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
• Collaborate closely with team members of the ULI Europe business Development and Membership team, in addition to ULI’s country directors and governance director to support the planning of, and coordinate the implementation of the European philanthropic fundraising strategy determined by ULI Europe (namely by the CT Board of Trustees / ULIF Europe Committee), focusing on both donations from individuals based in Europe and donations from European philanthropic foundations and government programmes; 
• Work with and manage relationships with individual and institutional donors, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
• Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
• Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
• Set up and implement application, reporting and compliance process for philanthropic gifts for ULI Europe.

EXPERIENCE & SKILLS

• At least 6-8 years’ experience working in a similar role.
• Experience working in an international business environment.
• Strong communication and interpersonal skills. 
• Excellent attention to detail.
• Excellent communication and coordination skills.
• A track record of managing transactions or projects that required multi-tasking and meeting deadlines
• A quick learner who is able to adapt easily
• Proficiency in one other European language preferred.
• Real estate background desired, but not essential.
• Occasional international travel required.

EDUCATION

• Bachelor or Master’s degree in a relevant field or similar experience.

Development Director | Full-time 35 hours per week (part time at four days per week will be considered) | £50,630 - £56,173 
Based at our offices in Clapham, near Settle, with a mix of office and home working.

We have an exciting opportunity for an experienced, results-oriented fundraising or development professional to help shape the future of YDMT, a growing charity with a current annual income of c£2million. 

Leading our fundraising and marketing team you'll play a crucial role in developing our fundraising strategy to grow voluntary income and deliver large-scale funding bids, ensuring we can create the maximum impact through our work.

About Yorkshire Dales Millennium Trust 

Yorkshire Dales Millennium Trust (YDMT) is a Charity doing big things to help protect and enhanace People, Landscape and Wildlife in the Dales. 

For 27 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area.

About the role 

Our ambitious fundraising strategy has enabled us to grow and maintain our annual voluntary income above £1.5m.  We aim to continue to secure new partnerships to increase our ability to help tackle climate change, biodiversity loss and connect more people with nature. We are committed to providing the highest level of stewardship to our donors and partners, inspiring them to continue to make regular donations and multi-year commitments.

The Development Director will play a key role in creating and implementing a new fundraising strategy, aiming to build on the charity’s success.

As a member of the YDMT Executive Leadership Team, supporting the Chief Executive, you will help provide leadership, vision and direction, assisting the Board to set and implement the strategic direction of YDMT. You will also support the overall development of staff, and be a role model for our values and behaviours.

We believe the role will be a highly rewarding one, and a real opportunity for someone to develop their skills in a fantastic organisation, whilst benefiting this wonderful area and its communities.

About you

We're looking for someone with a background in fundraising or development who can combine strategic planning with excellent leadership and relationship building skills.

Your role will focus on growing our income from a variety of fundraising streams - using your knowledge of funding sources and a successful track record in closing six figure gifts.

You will be a natural networker and ambassador, who can confidently develop strong relationships with our stakeholders and provide inspirational leadership to our fundraising team. 

Underpinning all of this is your ability to work within our culture – which means sharing our values of being creative, caring, honest and enabling.

Scope of the role

• Job title: Executive Officer - Dietary Health / Nutrition
• Organisation: Non-ministerial Government Department
• Contract type: Temporary
• Employment type: Full-time
• Duration: Until 31st March 2025
• Working hours: 37
• IR35 status: Inside
• Rate: £19.03-20.69 Premium PAYE
• Location: Remote (must be UK based)
• Working environment: Hybrid work available in Belfast, London or York
  
  Short summary of the role requirements:

• Participating in internal and external meetings, providing secretariat when required.
• Managing data, including existing databases, to produce reports and implement proposals.
• Responding to queries, both from internal stakeholders and members of the public.
  
  

What you'll need to succeed

• Skills required: being able to examine complex information and obtain further information to make accurate decisions.
• Express ideas effectively, both orally and in writing, and with sensitivity and respect for others.
• Experience or qualifications in nutrition and dietary health.
  
  

What you need to do now
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The Royal Society for Public Health (RSPH) is the longest-established public health body in the world, with more than 6,500 members drawn from the public health community in the UK and across the globe.

As we move to the next phase of delivering our current strategy, this role - alongside the Head of Programmes Development and the Deputy Chief Executive - will be instrumental in building capabilities within our organisation and in facilitating future innovations.

Core functions of the role

• To develop and lead specific projects which support the RSPH objectives and strategy including supporting the development of future products or services.
• To undertake primary and secondary research for the development of RSPH’s projects/programmes.
• To coordinate data collection activities for evaluation and monitoring processes.
• Write up or contribute to the write up of research, evaluation, monitoring and delivery reports.
• Write up or contribute to the write up of briefs and other project documents for internal and external stakeholders.
• Monitor tender portals to identify potential funding opportunities for projects that align with RSPH’s strategic aims of the organisation and department.
• Liaise with departments across the organisation to gather evidence to complete bids or grant application documents.
• Draft bid and grant application documents.
• Support the up-to-date record keeping of project key information including the timely inputting of data in project databases and trackers. 

Skills and knowledge requirements

Development of innovative work

• Creative and collaborative working: Ability to work with a wide range of people in the development and implementation of new ideas.
• Project coordination: Good coordination skills that can deliver projects from design through to implementation and evaluation.
• Adaptability: Capacity to experiment, learn from feedback, and adjust strategies in response to emerging insights.

Evaluation of public health initiatives

• Strong analytical skills: Capability to design, implement, and interpret public health evaluations using both qualitative and quantitative methodologies.
• Knowledge of evaluation frameworks: Familiarity with frameworks such as Logic Models, Theory of Change.
• Data analysis: Proficiency in analysing datasets to extract meaningful insights and inform public health interventions/innovations.

Research and report writing

• Research: Ability to employ a systematic approach to respond to knowledge gap questions in relation to our projects. 
• Report development: Ability to present findings clearly and concisely to diverse audiences, including decision makers, stakeholders, colleagues, and laypeople.
• Writing proficiency: Ability to write professional reports, briefs, and funding proposals.
• Attention to detail: Accuracy in searching data/information and in documenting methodologies, findings, and recommendations.

Behaviours

• Collaboration: A strong team player with the ability to build and maintain productive relationships with stakeholders and colleagues.
• User-centred: Good understanding of the needs of people benefiting from the interventions
• Curiosity: A passion for learning, development, exploring new methods, and staying up to date with developments in public health and innovation.
• Resilience: Ability to manage multiple priorities and maintain focus in a dynamic, fast-paced environment.

Educational and Experience Requirements:

• A degree in Social Research, Social Sciences, public health or a related field (Essential).
• Experience with qualitative data tools (e.g., NVivo, MAXQDA) and statistical analysis software (e.g., SPSS, R, Stata) (Essential).
• Proficiency in the Microsoft suite of applications i.e. Word, Excel, Outlook etc (Essential).
• Experience in the evaluation of public health interventions, projects or programmes (Desirable)

In return we offer

• 25 days annual leave
• Agile working structure
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and wellbeing of our employees
• Welcoming and friendly team of colleagues, and an active Health Champions programme

 RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.

RSPH operates an agile working policy with some attendance at our London office according to business need.

Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

Please note that we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, please submit your application as early as possible.