Business Administrator Jobs

We are looking for a People and Policy Partner for a fixed period of 1 year in the People and Organisational Development team to support us in our exciting mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond.

We are very proud of our innovative strategy and you can visit our website for more information about our work.

Role overview

To be an integral part of the people team giving advice on a range of complex ER issues to employees and line managers. This is a specialist role that will look pro-actively to make improvements to policy and employee relations. There is also a generalist element to this position whereby the role will support day-to-day HR functions as part of the people team.

What will I be doing?

• First point of contact on IOP’s ER issues and responses
• Project manager for IOP HR policies, assessing and updating them on an ongoing basis
• Managing employee relations’ activities, ensuring that outcomes are proportionate, reasonable, timely and in line with legislation and the Institute’s policies
• Guiding, advising and assisting management and senior management through employee relations processes
• Providing people management advice, support and coaching to line managers, to enable them to fully undertake their people management role and ensure they are fully aware of the risks/implications associated with their decisions e.g. sickness absence management, recruitment, disciplinary issues, performance management, grievances, flexible working, etc.

About you...

The role is ideal for someone with strong generalist HR experience and excellent knowledge and understanding of UK employment legislation, key HR legislation and HR systems to appropriately advise and lead on ER cases. Ideally you would need to be CIPD part qualified or studying towards a qualification.

We are looking for an organised and dependable individual who has a proven ability to work within a small team, and who can communicate effectively with a wide range of people both in written and oral form. 

Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues is essential.

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with employment lawyers, occupational health providers and EDI professionals

Ideally, we at the IOP hope you’ll apply if your skills include:

Essential Criteria

• A sound knowledge of employment legislation and its application
• Strong sense of professional boundaries and the importance of confidentiality
• Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues
• Experience working in a busy and varied role in a fast-paced environment, autonomously
• Strong working knowledge of employment law and HR best practice
• Absolute attention to detail
• HR qualification
• Strong sense of professional boundaries and the importance of confidentiality

Nice to have

• Level 5 CIPD qualification (or working towards it)
• Experience using HR systems, ideally iTrent (Electric Theme)

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Generous annual leave plus (25 days starting as a standard plus floating bank holidays)
• Flexible working

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

The purpose of your role

We’re looking for a Recruitment Operations Officer to join our award-winning team to support the operational delivery of the recruitment, selection and onboarding processes for all Police Now programmes, to enable us to achieve our ambitious mission.

You will have oversight of the Recruitment & Marketing department’s governance structures which underpin all our day-to-day delivery; from policies and processes, to reporting infrastructure, planning, implementation and evaluation cycles, and quality assurance and compliance. This dynamic and varied role will include internal cross-team and external stakeholder collaboration, bringing structure to ambiguity, and opportunities for consistency across the organisation.

You will be a system expert, owning our candidate communications platform and supporting the continued development and best practice use of our applicant tracking system. You will manage several projects, often acting as a first escalation point for issues, troubleshooting and problem-solving queries that arise.

This is a critical role within our team and there is true scope to innovate and optimise within your areas of responsibility, with support and guidance from our Recruitment Delivery Manager, giving you the opportunity to bring your creativity alongside knowledge and experience to the team.

Key responsibilities

• Work collaboratively within our Recruitment Delivery sub-team of eight, contributing to a high-performance culture and ensuring a high-quality candidate experience.
• Take a hands-on role developing and maintaining the Recruitment & Marketing department governance structures, including taking the lead in updating policies and processes each year, as well as ownership for specific frameworks such as quality assurance and candidate experience surveys.
• Lead the continued evolution of our reporting structures, designing sophisticated dashboards and tools and regularly reporting to senior stakeholders on progress to targets, SLA compliance and operating performance. Conduct thorough evaluations at the end of each campaign to make recommendations for future improvements to our operations and delivery.
• Ensure the successful ongoing delivery of our cohort implementation and candidate journey, by maintaining and evolving our candidate communications platforms including multiple inboxes and live chat; supporting the continued development and best practice use of our applicant tracking systems; and managing stakeholder and team communication and training related to relevant systems and platforms. 
• Oversee and deliver key compliance-based projects throughout the recruitment yearly cycle on time and to a high standard, including leading our post-offer pre-employment checks such as degree certificate verification and referencing, the distribution of final offer letters, and managing cross department data handovers.
• Support with organisational data requests and work with stakeholders across different teams as a directorate Salesforce Champion. Monitor compliance and best practice to ensure we adhere to applicable requirements under GDPR.
• Ad hoc duties to support our busy team including facilitating and/or managing assessment centres and attending events.

Key Requirements 

• Motivation and passion for the Police Now mission, values, and working within the policing sector.
• Knowledge and understanding of the graduate recruitment sector or similar high-volume candidate-driven environment.
• Proficient all-round IT skills, specifically including proven expertise in Microsoft Excel, and ability to develop knowledge and proficiency of Police Now’s applicant tracking, project management, and candidate communication systems.
• Outstanding project management skills combined with high levels of planning and organising ability, able to manage a varied workload, work to short deadlines and prioritise and make decisions effectively using good judgement.
• Experience developing and nurturing external stakeholder/supplier relationships with a personable and approachable style.
• A team player with excellent interpersonal skills, able to build relationships and communicate well at all levels whilst understanding conflicting priorities and flexing working style appropriately.
• Impeccable attention to detail and the ability to identify challenges and implement solutions independently, proactively responding to situations.
• There will be a requirement for set days to be worked within the office (approximately 2-3 days per week), or stated venues, to support with the running and delivery of events, as well as infrequent travel nationwide.

What you'll get from us

• A bright, airy and modern office in Zone 1. 
• Competitive salary of£36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting).
• Flexible working. 
• 27 days holiday each year, plus bank holidays.
• A range of hospitality discounts.
• Sanctus coaching (private mental health coaching for the workplace).
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts.
• Training opportunities for personal development. 
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions).

Additional information

The closing date for this role is Thursday 2nd January at 9am.

Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required. 

The Hepatitis C Trust is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.  

We are looking for a passionate and skilled Peer Coordinator who has excellent communication and organisational skills to join the Team. Creativity and innovation welcome!

Do you have experience of working with marginalised people in the community in particular, supporting people from addiction into treatment and health care? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? 

You will work closely with the University College London Hospital Find & Treat team supporting all aspects of the service, including, testing, publicity, awareness and driving the outreach van. Driving licence essential.

Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 20 January 2025

Contract status: Global Post, Full-time

Start date: As soon as possible

Contract duration: 2 years fixed term (with the possibility of extension thereafter)

Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £70,000 (UK); circa IDR 485,003,837 - IDR 597,685,600 (Indonesia); circa KES 4,852,623 - KES 6,488,837 (Kenya); circa TZS 70,126,672 - TZS 118,062,323 (Tanzania); circa MZN 3,273,650 - MZN 3,901,207 (Mozambique); circa XOF 20,296,316 - XOF 37,235,620 (Senegal); circa USD 27,768 - USD 33,590 (Timor-Leste); circa BZD 73,087 - BZD 108,860 (Belize); circa MGA 63,076,355 - MGA 90,029,184 (net per annum; only applicable in Madagascar)

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision-making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge-sharing events both online and face-to-face across the organisation, in addition to overseeing technical publications.

We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Financial Inclusion. This individual would oversee the development, refinement, and roll out of tools and training to support partners working with communities around the world, supporting with financial inclusion initiatives as they establish community-based fisheries management and locally managed marine areas. These types of tools and materials include:

- Accessible tools and appropriate technologies:

Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common financial inclusion activities.

- Educational Resources:

Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.

- Knowledge Development:

Structured learning experiences to transfer theory to practice and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.

- Skill Development:

Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.

As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distill learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the center of decision making.

The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, The Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.

At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Financial Inclusion will have a strong understanding and technical experience of community-based financial inclusion initiatives such as village savings and loans associations, with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.

Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in fisheries management.

The successful candidate will have a deep understanding of the complex challenges facing small-scale fishing communities. They will have extensive, practical experience of working with coastal communities in Africa, Asia or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.

The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, and other technical experts.

The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to Blue Ventures’ Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.

The core technical scope of the role’s portfolio will include:

- Financial inclusion for low-resource, data-limited communities including village savings and loans associations, savings and credit unions (Savings Groups) financial literacy, digital finance and business management

- Following and informing best practice and policy for community based financial inclusion and its links to fisheries management. Learning, documentation and Knowledge sharing (dissemination of best practices)

- Alignment between community based approaches and national and international standards, as well as between customary, national and international law.

We are looking for a talented Communications Assistant with organisational, people and coordination skills to thrive in a medical charity focusing on supporting doctors to deliver medical imaging and cancer services!

The Communications Assistant is an integral role, supporting the Director and teams to successfully deliver on ambitious objectives. We’re looking for a detailed and efficient self-starter who can turn their hand to database management, diary management, sending out press releases and offering support to the Communications Director, the RCR’s President and also the Chief Executive. 

As Communications Assistant you will be able to manage a varied workload in this multi-faceted role, whilst also being able to learn huge amounts about communications, digital and public affairs. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively support senior executives. 

What you’ll do

• Update the communications planner and other organisational tools
• Assist with draft press releases – seeking amends and securing sign off
• Draft and/or copy edit basic copy for relevant RCR communications as directed.
• Support an asset management system, ensuring that we have permissions for case studies, photographs and other assets
• Send out emails on request
• Produce powerpoint presentations and other assets as required
• Undertake other general administration for the directorate including processing invoices, bookings and arranging meetings, etc.
• Provide support to the President, particularly around the Annual Dinner and Annual Drinks Reception, managing the invite list, sending out invitations and co-ordinating the event
• Provide some light support to the Executive Director, Communications by processing expenses, organising meetings, making travel/accommodation arrangements

What you’ll need

• Demonstrated knowledge, experience or interest of working within a Communications team
• Ability to manage databases, organise meetings effectively and support administratively
• Ability to multi task in a multi-faceted role
• An understanding of how to support senior executives effectively
• Good writing and communication skills
• Great attention to detail
• Flexible and self-motivated 
• Able to manage a varied workload 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Battersea's Infrastructure Services Team is seeking an IT Support Engineer to join us on a 1-year contract. Our team provides effective IT support and services in order to ensure the smooth running of the business, so we can help our dogs and cats effectively.

This role will provide 2nd line support to resolve IT issues that include the installation and maintenance of IT hardware, software and administering users via Active Directory and Azure services in a 7 day a week environment (on a rota basis), along with working on some periodical projects, and supporting users so that our systems and data remain secure and safe.

The ideal candidate will have experience of windows platforms including network printers, telephone systems, hardware, as well as detailed knowledge of Microsoft Office 365 and SharePoint site administration.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th January 2025
Interview date(s): From 15th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Refugees into Jobs (RiJ) Service

People who are recognised as refugees in the UK face a number of obstacles on their way to full inclusion into the British society. One of the main one is the ability to access meaningful employment. This is where Refugees into Jobs Service comes in. It was founded in 1995 as an independent charity, and merged with Refugee Council in 2011. Ever since it has been helping hundreds of refugees every year to fulfil their dream and find work that has meaning and helps them feel even more included into their new country.

Refugee Council has an ambitious goal that by 2033, 60% of refugees entering the UK will be able to access meaningful employment within 5 years of gaining the right to work. What constitutes “meaningful” is defined by each individual client.

Main Duties and Responsibilities

Partnership Management and Development

• To oversee and help develop the refugee health professionals programme partnership (Building Bridges) which is funded by NHS England in Greater London, ensuring that the project is developed and delivered innovatively, effectively and efficiently.
• To ensure that the project deliverables, as laid out in the funder’s contract, are achieved to the best of our ability and actions taken\communicated where issues are identified.

Client Casework

• To develop ways of actively involving clients with lived experience into the project design and delivery.
• To provide high quality employment related Information, Advice and Guidance (IAG) following the principles of Advice, Quality Standards (AQS) standards.

Volunteer Management

• To provide the necessary support to volunteers in line with the organisational policies and with the advice from the Volunteer Co-ordinator.
• To ensure that all volunteers involved within the service have an excellent knowledge of the issues affecting refugees seeking employment as they look to start a new life in the UK.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 2 January 2025.

Interview date: w/c 6 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.

As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills.  You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.

Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.

About Somerset Community Foundation

We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.

We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come.  We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.

Our Values

We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.

We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.

We act with integrity: We’re transparent about how and why we do things and always do the best we can.

We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.

We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.

Key Relationships

· The Operations Director will report to the Chief Executive. 

· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.

· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.

· The Finance Manager is also part of your team.

· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.

Key Areas of Responsibility 

Finance

• Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
• Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.

•     Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.

• Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
• Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
• Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
• Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
• Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.

Governance

• Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
• Oversee production, review, and implementation of SCF policies and procedures
• Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
• Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
• Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
• Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.

Operations, Performance & Quality

•  Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
• Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
• Responsible for ensuring professional development is prioritised across the organisation
•  Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
• Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
• Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
• Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
• Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.

 Person Specification - Skills, Knowledge and Experience

Required

· At least 2 years’ experience in a relevant senior management role

· Experience of contributing to senior decision making within an organisation

· Experience of setting and delivering strategies and operational workplans

· Knowledge of setting and managing organisational budgets

· Experience of using CRM systems (preferably Salesforce)

· Experience of leading systems change initiatives

· Excellent emotional intelligence

· Experience of team management and development, including line managing staff

·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection

· Strong written and verbal communications skills

· Strong digital skills and comfortable working with new systems

· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.

Desirable

· Experience of Finance Systems (Sage, Xero, etc)

· Experience of procuring services and monitoring contracts to ensure best value for money

· Experience of working within a membership network 

More about working for us

 Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work. 

Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.

Pension: We’ll match your pension contributions up to 5% to help you save for your future.

Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.

Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.

Introduction

In 2024, WNST rebranded as the Wembley Stadium Foundation, marking a new chapter in our journey. This evolution reflects our ambition to broaden our reach and deepen our impact in Brent and across the country.Through a unique partnership with The FA and Wembley Stadium, the Foundation receives annual funding to support various initiatives spanning sport, physical activity, the arts, and cultural programmes. Rooted in Wembley Stadium's iconic legacy, these efforts empower charities and community organisations to deliver impactful programmes that drive meaningful change. As we expand our focus and ambition, the Head of Strategic Partnerships and Programmes will play a pivotal role in supporting our new CEO in shaping how we harness these resources. This includes fostering collaboration, driving innovation, and amplifying the power of movement, creativity, and connection to make an even greater difference to the communities we serve.

Message from our CEO

We are embarking on an exciting journey to unlock the full potential of the Foundation! With a refreshed identity that reflects our ambition, we are focused on amplifying the power of Wembley’s legacy and using it as a platform for positive change.By investing in initiatives across Brent and nationally—spanning sport, movement, the arts, and cultural activities—we aim to transform lives, strengthen communities, and promote well-being.Collaboration lies at the heart of our work, and by building strong partnerships, we can expand our reach and deliver meaningful, lasting impact.We welcome applications from anyone who shares our vision and energy and wants to be part of a dynamic team

• Paul Findlay MBE

Skills & Experience

The Head of Strategic Programmes and Partnerships will bring expertise in grant-making, stakeholder engagement, and impact evaluation, balancing operational needs with strategic priorities. As we enter an exciting phase of delivery and growth, the Foundation requires a strategic leader to work closely alongside the CEO, designing and delivering our new grants programmes while evaluating and communicating their impact. This role will also manage several high-profile, high-value relationships that are crucial to the success of the Foundation. Strong interpersonal skills, a collaborative approach, and a commitment to WSF’s mission of empowering communities through sport, movement, and culture are essential for success in this role.

Essential:

Grant & Programme Management: Experience in managing grant-making processes and overseeing the co-production of programmes with partners to ensure alignment with strategic objectives.

Stakeholder Engagement: Proven ability to build and sustain relationships with key stakeholders, including local authorities, national organisations, and grant recipients, fostering collaboration and shared impact.

Impact & Evaluation: Experience in designing and implementing robust impact measurement frameworks to evaluate funded programmes and producing comprehensive reports to demonstrate outcomes and accountability. 

Communication: Excellent written and verbal communication skills, including the ability to represent theFoundation in high-profile settings and build confidence with stakeholders.

Desirable:

-Operational Management: Strong operational oversight skills, ensuring the efficient and effective administration of grants and day-to-day organisational processes.

-Charity Sector: In-depth understanding of the charitable sector, with experience fostering partnerships that drive inclusivity and support a range of initiatives across sport, movement, and culture.

-Strategy: Ability to align grant-making practices and stakeholder engagement with long-term strategic goals, ensuring delivery of theFoundation’s mission and priorities.

-Leadership: Experience in a senior management role, with the ability to lead and influence teams and deputise for the CEO when required.

Personal Competencies

-All candidates are expected to have a strong understanding of the charitable sector and a genuine commitment to the transformative power of grant making and partnerships in empowering communities, fostering inclusivity, and creating lasting impact. 

• Ability to think strategically and align decisions with organisational goals.

• Strong analytical skills, with the ability to evaluate data, evidence, and feedback effectively.

• Exceptional communication skills, with the ability to engage clearly and sensitively with a variety of audiences.

• Confidence to express opinions in a reasoned and constructive manner, while actively listening to the views of others.

• Ability to provide constructive challenge and positive reinforcement when appropriate.

• Willingness to collaborate as part of a team, contributing to collective strategic decisions and accepting shared responsibility.

• Capacity to manage challenging situations with professionalism and resilience.

• Commitment to maintaining confidentiality on sensitive or confidential matters.

• Personal credibility and the ability to represent the Foundation with authority and authenticity in diverse settings.

Salary, Location & Benefits

Role Title: Head of Strategic Partnerships & Programmes 

Salary: £48,000 - per annum (plus benefits) 

Location: Hybrid working arrangement, with a requirement to be at Wembley 

Stadium a minimum of 2 days per week. 

Travel: Occasional travel within London and across the UK as required. 

Benefits: 

• Flexible hybrid working arrangements to support work-life balance.

• Opportunity to work within an iconic and inspiring location at Wembley Stadium.

• Generous annual leave entitlement, including public holidays.

• Electric Car Scheme (salary sacrifice)

• Access to professional development and training opportunities.

• A supportive and inclusive working environment committed to your well-being.

Closing date for applications: 5pm Monday January 20th 2025 - Late applications will not be accepted

APPLICATION PROCESS - The CEO will manage the process of short-listing and interviewing

Interviews for short-listed candidates will be held in person at WembleyStadium w/c 10th Feb 2025

We are committed to removing barriers that may arise during any stage of the recruitment process. If you have a disability and require the advert in an alternative format or would like to discuss any adjustments to the interview process to better support your needs, please let us know.

Further Information

Website Redesign - We are excited to announce that the Wembley StadiumFoundation’s website is currently being redesigned to align with our refreshed identity and broadened mission. The new website, launching by the end of January, will provide enhanced functionality, detailed programme information, and improved accessibility for all users.

Our Trustees - The Foundation is governed by a dedicated Board of Trustees who bring expertise from sectors such as sport, business, charity, and community development.Their leadership ensures that we remain focused on delivering impactful programmes and fulfilling our mission. You can find a list of our trustees on the charity commission website.

Our Mission and Values - The Wembley Stadium Foundation is committed to empowering communities through sport, movement, and culture, fostering inclusivity, and creating meaningful change. We aim to reflect these values not only in our work but also in our recruitment and workplace environment.

Contact Us - If you have any questions about this role, require further information, or would like to have an informal and confidential chat, please contact Paul Findlay, CEO.

Reporting to: Infrastructure and Support Manager

Location: Kings Cross, London WC1X – Minimum 3 days per week in the office, with 2 days at home

Contract and hours: 1 Year fixed term contract – 35 hours per week (Monday to Friday)

About Us 

Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity - ensuring musicians across the UK can achieve their creative potential and sustain a career in music. 

Sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them. 

Love Music; Help Musicians

About the role

We have an exciting opportunity to join our IT Team as Infrastructure Engineer.

As a vital member of our team, you will develop, support, and maintain our technology infrastructure. We have a number of important technical projects planned for 2025, of which you will play a key part in their successful implementation.

It will be a varied role, and you’ll spend your time building and configuring systems, managing updates and security, ensuring data security through regular backups, creating documentation for best practices, and providing technical support to resolve system issues.

You can make a real difference to our charities, by applying your skills and adding value to our IT team and to the charities by ensuring our infrastructure and systems operate at optimal efficiency.

For further information on the role, please click through to view our JD & Person Spec below.

About you

To make a real impact in this role, you’ll combine your technical proficiency and skills, with effective communication and a focus on providing exceptional customer service to colleagues across our charities. With strong problem-solving skills, you’ll also be able to juggle a range of priorities and move forward multiple projects in line with our plans.

Some of the essential experience and technical skills include:

· Microsoft Windows Server (2016+), including Active Directory, group policy, DHCP, and DNS.

· Familiarity with mobile device management using Microsoft InTune and Microsoft 365 administration.

· Understanding of networking technologies like firewalls, switches, VLANs, and wireless networking

· Experience with Microsoft Azure, particularly virtual machine configuration and deployment.

· Knowledge of backup principles, ideally with Microsoft Azure Recovery Services, and standard support processes such as ticketing, SLAs, and asset management.

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

How do I apply?

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.

Deadline for applications: Monday 6 January 2025 at 9am

First stage long-list interview calls: Thursday 9 January 2025 (30 mins online via Teams)

Second stage interview date: Week commencing 13 January (in-person at our Kings Cross office)

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.

Our commitment to EDI

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background. 

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

All enquiries and applications should be made to our HR team via the recruitment email on our website.

Finance officer
Salary: £17,530.00 per annum (FTE £29,216)
Contract: Six months fixed term
Hours: 21 hours per week preferably worked Monday to Friday, with a degree of flexibility. Hybrid working with the expectation of three days per week in the office
Location: SIA House, 2 Trueman Place, Oldbrook, Milton Keynes, Bucks, MK6 2HH

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

The Finance officer will play a crucial role in supporting the financial operations of the charity, ensuring the organisation can continue delivering life-changing support and advocacy for individuals and families effected by spinal cord injury.  The position involves maintaining financial records and ensuring compliance with financial policies and regulations.

Duties & Responsibilities

Finance administration and processing for SIA and its subsidiary including;

• Processing of purchase and sales invoices, company credit cards, and expenses accurately and promptly following charity VAT guidance.
• Processing of income received via various channels and investigation of variances and queries.
• Processing of journals
• Supporting with preparing payments to suppliers.
• Processing of petty cash transactions
• Supporting with the preparation of monthly bank reconciliations for authorisation and sign off.

Assistant with reporting, year-end preparation, and audit:

• Assisting in the preparation of the year-end accounts and aiding with the auditors.
• Assisting with the development and preparation of various required reports.

Support regular credit control:

• Supporting the production of aged debtors list and, along with colleagues from other teams, taking appropriate action to collect all overdue accounts.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 20 January 2025, 12 noon
Interview date: 27 January 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

We need to expand our Strategic Programme Team, as we begin to put in place the practical steps that will move us towards our vision to “bless the 1.5 million people” in our diocese who currently have no meaningful opportunity to hear the good news of Jesus Christ.

You will play a key role supporting the development of our transformation plan, helping to secure funding, and then coordinating key elements of the Strategic Programme. 

The post is based at Church House, Daresbury, with some travel around the Diocese.  A full driving licence and access to a car is essential.

Salary: £32,271 - £34,225 per annum, dependent upon skills and experience.

The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.

Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email - Please see email address in the attached documents

or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Informal telephone conversations with Jon Pocock, Strategic Programme Director, are welcome - Please see contact details in the attached documents.

Closing date: Thursday 9 January 2025
Interviews: Wednesday 22 January 2025 

Chiswick House & Gardens Trust is looking for an entrepreneurial, strategic and commercially focused person to fill a key position within a small dynamic team.  The Commercial Development & Events Manager role combines strategic planning, partnership cultivation, and event management to support our social and  charitable mission while driving income growth and community impact.

In this role you will contribute to our mission by refining and developing our commercial strategy to align with our social, charitable and audience development goals.  You will be responsible for growing our commercial income through securing corporate partnerships, events and filming opportunities, engaging our existing and new audiences.

This post requires commercial acumen, partnership development and a creative mindset with the proven ability to develop unique income generating experiences that celebrate and are sensitive to our Grade 1 listed gardens, buildings and are anchored by our mission.

Membership Specialist

Would you like to work in a dynamic forward-looking organisation as the Membership Specialist, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £30,324 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Membership Specialist who is passionate about mental health service provision in the UK, to join a vibrant and thriving team. You will provide a frontline service for customer enquiries and help us to maintain our registers in the public interest. You will be pivotal in capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.

• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.

• Ensure accurate and timely processing of applications for our membership, following defined guidelines and processes. Produce reports from CRM systems as required.

• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.

• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.

• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

This is a role for an individual who enjoys using technology and software applications, and has experience of working with databases, emails, documents and spreadsheets. You will have an opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.

• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.

• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.

• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.

• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.

• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Customer Service, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Membership Officer, Membership & Communications Manager,  etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.