Assistant shop manager jobs

Permanent 14 hours, with additional hours required to cover holidays.

Part time 14 hours per week [over 7 days to include Sundays]

£26,676 FTE - £10,093.62 pro rata

Location - South Woodford Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our South Woodford Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 25th April 2025.

Interviews will be held on a date to be confirmed.

IN2

Permanent

Part time 22.5 hours per week [to include Sundays]

£24,700 FTE - £15,020.27 pro rata

Location - Brand New Shop Alvaston

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Brand New Alvaston Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Part time 22.5 hours per week [to include Sundays]

£24,700 FTE - £15,020.27 pro rata

Location - Castle Bromwich

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Castle Bromwich shop.

Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Monday 12th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Monday 28th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Permanent 15 hours, with additional hours required to cover holidays.

Part time 15 hours per week [over 7 days to include Sundays]

£24,700 FTE - £10,013.51 pro rata

Location - Leigh-on-sea Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Full time 37 hours per week [over 7 days to include Sundays]

£24,700 per annum

Location - Leigh-on-Sea Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-Sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Endless pre-loved items. A talented team. One clear purpose.

eCommerce Operations Assistant Manager

£25,500- £31,000 plus

Reports to: Marketplace Operations Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 37.5 hours per week Monday - Friday 08:00 -16:00 or 09:00 -17:00.

Location: Marketplace Hub - Grantham (NDC) Barkston, Grantham, NG32

Closing date: 28 April 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Competency based interview, followed by second stage on site.

Interview date: week commencing 5 May 2025

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are implementing a 10-year growth plan for their trading operations. Our aim is to reach an income of £96 million over the 10 years, directly contributing £53 million to our life saving research. Currently we have circa 600 shops, 1 National Distribution Centres, 1 Regional Distribution Centre with plans for a further 6 to open over the next 5 years. As our trading operations expands so does our marketplace and eCommerce presence.

Within our National and Regional distribution centres there are two teams, our Warehouse team who sort clothes for our shops and our Marketplace team who sort, identify, value, photograph and list these items onto online marketplace platforms such as eBay, Depop and ASOS marketplace. We are looking for a confident, engaging, and adaptable eCommerce Operations Assistant Manager.

This is an operational role where you will be the go-to person on the Warehouse floor for the marketplace team, working closely with the Warehouse Manager and Assistant Manager to make sure the operation runs as efficiently as possible, ensuring KPIs are met and exceeded.

It's a lively, vibrant working environment, you'll discover something new every day, you'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Managing the day-to-day activities and performance within the marketplace team ensuring KPIs are met.

• Oversee daily operations, this includes product listings, inventory management, fulfilment, and customer service.

• Support in the recruitment, development, and retention employees (including volunteers)

• Managing the performance of the marketplace team including development conversations

• Managing site rotas.

• Support operational tasks when needed.

• Support with the weekly communications to the field, update communications in line with operational needs.

• Build and develop positive internal and external relationships to ensure maximum exposure for the operation.

What skills will I need?

• Commercial acumen

• Leadership/Coaching experience

• Strong interpersonal skills.

• Flexible attitude and adaptable to change.

• Ability to build and maintain relationships

• Good written, numeric, and analytical skills.

• Prior experience in supporting marketplace operations, preferably in an ecommerce or retail setting, demonstrating knowledge of product listing processes, inventory management, order processing and customer service preferred.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .  

For more updates on our work and careers, follow us on: , , , and .

Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.

Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.

Role Description - What will you do?

People

You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams. 

You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.

You will need to be able to promote the natural and cultural heritage of landscapes.

You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.

You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.

You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.

Place

You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.

You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.

Business

You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.

To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage

The approach you will need and the skills and attributes we require

To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.

To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.

To quickly gain an understanding of the Forest Centre budget and financial procedures.

To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.

To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.

To have a Full UK driving licence.

To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working

Database Manager
Advancement
Full-time, 41 hours per week (including one hour paid lunch break)
6-month Fixed Term Contract
£34,713 per annum
Application deadline: 12pm (midday) on Wednesday 7 May 2025

About the role:

This is an exciting opportunity for a motivated individual with experience in data management and Raiser's Edge to support the Advancement department.

In this role, you will manage and improve the Raiser's Edge database, ensuring data accuracy, supporting fundraising and membership initiatives, and overseeing the Database team. You will be essential in managing donation tracking, membership processes, gift aid claims, and financial reporting while also contributing to the ongoing development of data systems to support future growth and potential changes in platform or infrastructure.

The Planning and Operations team within the Advancement department is looking for a motivated individual with experience in data management and Raiser's Edge. In this role, you will manage and improve the Raiser's Edge database, ensuring data accuracy, supporting fundraising and membership initiatives, and overseeing the Database team. You will be essential in managing donation tracking, membership processes, gift aid claims, and financial reporting.

Key areas of responsibility:

• Leading and developing the Database team, consisting of the Data Manager (Membership) and Database Assistant.
• Ensuring the accuracy and security of donor and membership data, collaborating closely with the IS team.
• Supporting the Senior Gifts and Planning Manager, Membership Services, and the Head of Planning and Operations to implement effective systems and procedures for ensuring data quality.
• Overseeing key data processes, including managing mailing lists, assisting with Gift Aid claims, and generating accurate financial reports.
• Providing training and support to staff across the Museum, ensuring proficiency in using Raiser's Edge for both fundraising and membership tasks.
• Analysing data and identifying areas of improvement, innovation, and cleaning priorities.
• Supporting data and systems development work to ensure readiness for potential future changes in platform or infrastructure.

About you:

• Educated to degree level, or equivalent experience
• Previous experience in data management
• Proficiency in Raiser's Edge
• Excellent organisational skills
• Ability to manage both membership and fundraising data processes
• Strong attention to detail

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Do you love food, variety and helping people? Do you have retail experience and enjoy engaging with a wide range of customers? Are you able-bodied and have the physical fitness to support the team with receiving deliveries? Join Pecan as our Pantry Assistant and help us deliver an exceptional service to the community through the Peckham Pantry. 

The Pantry is a pioneering social supermarket, and this is an exciting opportunity to be part of the campaign to eradicate poverty. This role will enable the provision of healthy food to people in our community who would otherwise struggle to feed their family. You will support the manager and a team of ambassadors (volunteers) to deliver excellent customer service and safe working practices.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Receiving deliveries and support the team to ensure the stock monitoring and management process is followed all the time. 
• Ensure the Pantry 'shop floor' is kept well stocked and well presented. 
• Meet and greet customers visiting the Pantry in a warm and friendly way that promotes Pecan's values of Kindness, Belief and Hope. 
• Support the Pantry Manager to manage the ongoing operation of Peckham Pantry. 

Key Requirements (specific skills, qualifications required):

• Experience of food-based stock control systems and knowledge of food hygiene. 
• Physical fitness, tha ability to stand for long periods, and move stock. Able-bodied, owing to the physical demand of the role. 
• Good IT skills, with a working knowledge of MS Office applications. 
• Highly organised, methodical and a good multitasker. 
• A team player, and able to work once a week in the evening on our monthly rota and on the occassional Saturday. 

Desirable knowledge/expertise

• Experience working or volunteering in a charity or community organisation.
• Knowledge of the food poverty sector.

Please read the Job Description for more information.

Closing Date: Tuesday 6th May 2025, 9am

Interview Date: Week commencing Monday 12th May 2025, Details TBC (there will be a trial shift followed by formal interview questions).

Start Date: ASAP

We are seeking a personable, highly organised administrator to assist our HR Manager with recruitment, professional development, payroll preparation and other HR tasks; and to assist the COO with administration for the Board of Trustees and occasional PA duties.

Our successful candidate will bring proven administrative/clerical experience, ideally gained in a cultural or charitable environment, plus either some experience of HR or an enthusiasm to learn HR practice. Exceptional organisational and communication skills, along with a ‘can do’ attitude and a high level of attention to detail are essential for this role. Experience of minute-taking would be beneficial, as well as a GCSE in maths, plus absolute discretion and good humour.

If you are excited by this opportunity and have the skills and experience we’re looking for, then take a look at the application pack where you’ll find more information about the job and how to apply. The application pack and form are available on our website. 

CLOSING DATE FOR APPLICATIONS: 9am, Friday 25 April 2025

INTERVIEWS: Tuesday 29 April 2025 at Perry Green, East Hertfordshire.

Permanent Contract

37 hours per week (5 days out of 7 trading days)

£25,760 per annum

Location: Calverton Bookshop (Brand New Shop)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are opening a brand new bookshop in Calverton during 2025 and we are seeking a passionate and experienced Bookshop Manager to lead our diverse volunteer team and oversee daily operations to maximise income for our charity. The ideal candidate will have a strong background in retail management, a love for books and media, and excellent customer service skills.

If you have the skills to build a community team of volunteers and maximise retail income in our newest shop, we want to hear from you.

You will be working in a creative environment, working closely with donated goods and serving the local community. If you have what it takes to work hard but have some fun along the way then this role for you.

You will need to be driven and focused on making money, and have excellent communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Bookshop Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need to demonstrate that you have great people skills and that you are confident and competent working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Wednesday 23rd April 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 9th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Job Title: Executive Assistant to the COO

Reports to: Chief Operating Officer

Key Relationships: Director of HR, Senior Leadership Team, Heads of Department 

Start Date: ASAP

Salary: £37,000

Hours of Work: 35 hours per week

How to apply: Please see the Applicant Pack. 

Interviews: Tuesday 6th May 2025

Role Summary

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.

Main Duties and Responsibilities

Support for the COO

• Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
• Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
• Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
• Draft briefs and management reports;
• Assist in the research, writing and preparation of the Cathedral’s Annual Report;
• Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
• Assist with the development of the Cathedral’s strategy and supporting reports and documents;
• Assist the COO with national, royal and high-profile civic events planning;
• Provide general administrative assistance in the context of a busy office;
• Promote the mission, purpose and values of the Cathedral;
• Any other responsibilities as may reasonably be required;
• Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
  

Senior Leadership Team & Diary

• Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
• Attend SLT meetings, track actions and report where relevant on items;
• Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
• On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
• Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
• Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
  

HR

Recruitment

Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;

• Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
• Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
• Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
• Where required, take part in interview panels;
• Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
• Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
• Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
• Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.

Operational HR Support

Human Resources Administration for Staff

• Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
• Communicate staff annual leave entitlement and respond to staff queries on leave;   
• Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
• Assist the COO with drafting of HR documentation/correspondence;
• Work with the Finance team on the provision of Annual Pay Review letters for all staff;
• Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
• Assist the COO with HR audits;
• Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
• Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
• Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
• Record staff training;
• Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.

Person Specification 

Skills/Aptitudes

• Ability to maintain the highest standards of confidentiality and discretion;
• Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
• Understanding of process management and policy development;
• Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
• Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
• Excellent interpersonal skills with people at all levels – internally and externally;
• Strong written and oral communication skills;
• Effective planning and project management skills, with the ability to set and work to deadlines;
• Ability to move between big picture thinking and minute detail.

Knowledge/Experience

• Accredited HR qualifications (desired but not essential)
• Experience and application of Human Resources policy and processes;
• Experience of implementing new systems and processes to improve efficiency;
• Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
• Experience of working in an organisation with both paid staff and volunteers;
• Experience of working within a faith setting;
• Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.

Personal Attributes

• Self-motivated and enthusiastic;
• Pragmatic and solution-oriented;
• Committed to high standards and continual improvement;
• Willingness to engage with, understand and implement the use of new software, applications and systems;
• Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Terms and Conditions

Working Hours

The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season ticket loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Are you ready to make a difference with your administrative skills? Do you want to be part of the largest and most successful charity retailer in the UK?

Our award-winning retail division offers rewarding careers in buying, and we are looking for a skilled administrator to join our Ecommerce team as a Buying Administrative Assistant for our Online Shops.

As a Buying Administrative Assistant, you'll support the Ecommerce Buying team in all aspects of their role and work with a large variety of products from our retail portfolio. The role requires a high degree of proficiency in MS Excel, Word, and PowerPoint, as well as our dedicated retail and eCommerce systems, for which training will be provided.

You'll be responsible for supporting many elements of the critical path for the product range life cycle, including:

• Supporting the Buying team to identify key trends to incorporate into product ranges and support product launches on time
• Managing the sample library for range reviews, quality assurance, and photography
• Performing competitor shopping online and in-store
• Managing internal systems and spreadsheets

You’ll collaborate closely with multiple internal stakeholders, including the wider Ecommerce, Digital, Marketing, Customer Service, and Buying & Merchandising teams.

Working arrangements

This is a blended role, where your work will be dual located between your home and our Northampton office.

The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.

About you

We're looking for a team player who can build excellent relationships and communicate effectively with people across the organisation.

To be successful in this role, you will:

• Have excellent attention to detail and strong time management skills
• Have a willing and can-do approach
• Be a team member and highly efficient administrator
• Be IT proficient in MS Office

You’ll have a strong interest in retail, especially charity retail, and previous experience working within a Retail Head Office environment would be beneficial. In return, you get the chance to join a talented team that works on exciting projects that really make a difference.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interviews will be a one-way video interview shortly after the close date. This will be followed by two face-to-face panel interviews at the Northampton office. These will take place in early May for the first panel interview and towards the end of May for the 2nd panel stage. 

Do you have a keen eye for detail and enjoy working with data in a structured way?

Join our team at the Motor Neurone Disease (MND) Association as an Income Assistant and help support the accurate and efficient processing of supporter donations.

We're looking for an Income Assistant to join our Income Team in Northampton (with hybrid working available). This role offers the chance to provide vital administrative support and ensure excellent service to our valued supporters.

Key Responsibilities:

As an Income Assistant, you'll be part of a friendly, dedicated team ensuring income is processed efficiently and in line with key standards.

• Accurately process income on to the Raiser's Edge database, ensuring correct and consistent coding and record linking
• Prepare income batches for processing
• Support the preparation of manual Gift Aid sponsorship claims
• Maintain accurate records and ensure database updates are completed correctly
• Handle income-related queries and amendments within agreed timescales
• Follow all relevant compliance procedures, including Data Protection, HMRC and audit guidelines
• Respond to phone, email and written enquiries to support high standards of supporter care
• Provide general administrative support to the wider team as needed
• Help support an inclusive and respectful environment by following our equality, diversity and inclusion principles and our Association Values.

About You:

You'll bring strong administrative skills and attention to detail to the Income Assistant role, along with a positive approach to team working.

• Experience in general administration
• Comfortable using databases and checking data for accuracy
• Proficient in Microsoft Office, especially Word, Excel and Outlook
• Clear and confident communicator, both verbally and in writing
• Able to handle phone and email queries with care and professionalism
• A collaborative team member with a proactive approach
• Strong time management skills and attention to detail
• Flexible and adaptable to a range of duties

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.

(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may also be required to meet business needs.)

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Previous experience in general administration duties
• Experience of using databases and proven ability to process and check data accurately and consistently
• Advanced knowledge of Microsoft Office (Word, Excel and Outlook)

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking for a meaningful role where your attention to detail and organisational skills will make a real difference, we'd love to hear from you.

Apply now to join us as an Income Assistant and be part of a supportive team helping to deliver high standards for our members, donors and supporters.