Area Retail Manager Jobs
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Your collaborative style, pro-active approach and ability to provide positive informal coaching, will see you thrive in this eclectic environment where no two days are alike. Our social enterprises revolve around the collection and sale or recycling of donated furniture and household goods, and we also have two eco holiday pods. Ideally you would have some work experience in retail, driving and warehousing, in order to best support Companions in their roles and model best practise.
Using your keen organisation skills, you’ll work with multiple Companions to assess their current skills, identify goals together and co-develop a pathway to achieve them. You’ll be motivated by working side-by-side with Companions in our social enterprises to demonstrate best practise, leading by example and encouraging active engagement in the workplace from all participants. This is a hands-on role based in our social enterprises and you’ll thrive on getting Companions working alongside you to develop the kind of work skills and understanding essential for employment.
Reporting to the Social Enterprise Manager, you’ll work with our support and social enterprise teams to develop a coordinated approach to job coaching, tracking progress and setting targets. You will be vital in ensuring that both teams are kept in the loop around support needs and successes.
Your ability to coach people from a diverse range of backgrounds, with different learning styles and neurodiversity, will help you to develop a culture of inclusivity and mutual support. You’ll develop strong relationships within the organisation and identify and establish valuable collaborations with local employers and training providers.
If this sounds like you, and you want to know you are making a difference every day, we'de love to receive your application. You can apply here on Charity Job or by downloading the recruitment pack and following the instructions.
The post you have applied for is exempt from the Rehabilitation of Offenders Act 1974, which means that all convictions (spent or unspent), cautions, reprimands and final warnings on your criminal record need to be disclosed. Having a criminal record isn't a barrier to employment, but we do need to make sure the applicant is suitable for working with vulnerable adults.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
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The client requests no contact from agencies or media sales.
A little bit about the role
This advert will close at 9am, 7 August 2024
We seek a dynamic leader with excellent interpersonal skills to join our team as Head of Partnerships and Placements on a 12 month fixed-term contract basis. The ideal candidate must excel in building and sustaining partnerships, managing strategic projects, and leading a team to achieve significant results.
You will be allocating 500 placements for Approach Social Work participants and recruiting leaders for and sell other Frontline programmes or services. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home.
Some key responsibilities include:
- Meet sales targets
- Provide a great experience for partners
- Systems, project management and compliance
- Support wider organisational objectives
- Excellent team leadership and people management
A little bit about you
The ideal candidate will be an experienced account management and sales professional, skilled in setting and achieving demanding sales targets. We are looking for someone with a strong track record in managing complex projects, leveraging external stakeholder relationships, and and balancing different needs. With excellent people management skills, you will balance support and challenge, and be adept at using data and CRM systems to manage relationships and generate insights.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is not open to sponsorship.
An exciting opportunity has arisen for a Housekeeping Assistant Weekends to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.
- Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
- Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
- Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
- Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
- Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains, and high dusting on a rotating schedule.
- Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
- Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
- Prioritise work to complete assignments in a timely manner.
- Assist other members of the Site Services and Facilities teams as required.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Shop Manager (Potters Bar) (TRD4819)
Location: F4738 Potters Bar
Hours: 37.5 hours per week
Salary: £24,825 per annum
Job Type: Open ended
Closing Date: 28 July 2024
About Us
Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Oxfam Purpose
To work with others to overcome poverty and suffering
Trading Purpose
To make as much money as possible to overcome poverty and suffering
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
The Role of our Shop Managers
Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Significant leadership qualities and experience. (E)
- Ability to build, retain and develop a team. (E)
- Strong drive to achieve results through others. (E)
- Ability to delegate, coach and listen. (E)
- Enjoys working with people and has a friendly and approachable manner. (E)
- Ability to manage time under conflicting priorities. (E)
- Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
- Excellent communication skills.(E)
- Ability to motivate self and others. (E)
- High level of motivation, enthusiasm and a sense of fun. (E)
- Open and adaptable to change and able to support others through it. (E)
- Commercial awareness and judgement. (D)
- Ability to establish and maintain successful retail processes and merchandising. (E)
- Ability to understand and interpret basic financial reports. (D)
- IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
- Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Manager
We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.
Position: Deputy Manager- Acasă
Location: Westminster and Southwark
Contract: 6 months, with the possibility for extension
Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)
Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits
Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.
You will assess referrals to ensure prospective clients meet Acasă eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.
On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.
A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.
Key responsibilities include:
· Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact
· Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
· Creating relationships with and working closely with local authority partners, as well as building relationships with colleagues in central and regional government, as well as organisations in Romania
· Working flexibly, for example by joining late-night and early-morning street outreach shifts
· Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.
· Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK
· You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence
· Managing this fund, as well as the wider budget including travel costs.
· Compiling and presenting monitoring reports for funders
About You
You will need to have the following skills and experience:
· Fluent Romanian speaker.
· An understanding of the particular challenges and discrimination faced by Roma people.
· Experience working and building trust with homeless or vulnerable people.
· Experience in taking responsibility for operating safeguarding requirements and procedures.
· Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.
· Experience in working creatively to tailor services to individuals.
· Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.
· Ability to administer a budget over the course of a project.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you excited by the opportunity to work for a values-driven organisation in a commercial role?
Be a part of our commercial services team, driving the development of our cafés and bars and providing truly excellent customer-focused services.
Who are we?
Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members to achieve personal success. Each year, our growing team of around 60 full-time and up to 150 part-time staff work alongside elected student leaders to make change, improve lives and help fulfil student potential.
The Union is one of 550 students’ unions across the country. And we’re one of the most exciting – with over 38,000 student members and 100 student groups, a huge range of services and a bold strategy.
What’s the job?
In this brand-new role, you will lead and manage our cafés and bars, maintaining high standards of customer service and quality. You’ll:
- Focus on continuous improvement – driving performance with staff, standards, and service.
- Ensure our outlets maximise income potential and are managed and maintained safely and responsibly.
- Drive our commercial performance, working towards ambitious turnover and profitability targets.
What are we looking for?
An experienced commercial operator: someone passionate about providing excellent customer care who is outcome-focused and committed to continuous improvement.
Why apply?
There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, this is the perfect opportunity to work for a progressive, value-driven organisation and a great opportunity to help us develop our services.
We have great rewards and benefits, and we offer 40 days’ holiday, including Christmas closure. So, if you are looking for a new challenge and want to develop as a commercial leader and join a great team, then look no further.
We want to support diverse and inclusive work environments. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status and particularly welcome BAME applicants.
To apply, please download the application pack below or from our website via the ‘apply’ button.
Closing date: Noon on Thursday 8th August 2024
Interview date: Friday 16th August 2024
Work somewhere professional but different. Build a career with students’ unions.
We work in partnership with Age UK Buckinghamshire to deliver the Hospital Discharge Support Service. The service covers the county of Buckinghamshire and aims to improve the experience of people leaving hospital, at what can be a very difficult time for them. Our teams work with patients to make this experience more manageable and to minimise the risk of readmission. This service supports people aged 18 who are leaving hospital after a stay. Older people are highly represented in this client group.
We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to people’s lives. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised, able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.
The purpose of the role is to manage and deliver the day-to-day operation of the service. Operating across Buckinghamshire, our discharge staff are based at both Stoke Mandeville and Wexham Park hospitals. Our community team are based in the Age UK Buckinghamshire offices in Aylesbury but reach out to serve residents across the county. Additionally, a team of volunteers provide additional capacity and reach. The post holder will be based at the office in Aylesbury but will be expected to travel across the two hospital sites when required,
The hospital teams operate 7 days a week supporting patients on discharge. Over a year more than a thousand patients will be taken home by our teams and helped to settle in safely. The community team will support residents post discharge, liaising with any other services, offering practical support to settle in at home such as shopping, light housework or picking up prescriptions and offering a regular call to ensure all is well.
The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful in this role, we are keen to hear from you.
Do you enjoy working in a fast-paced environment where no two days are the same? Do you have a genuine interest and passion to make a difference to women and their children?
We are currently recruiting for the role of a Donation Centre & Shop Manager to join us in Breaston.
If you are ready for a new challenge and relish the chance to become part of a successful, forward-thinking organisation then we would love to hear from you.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
Salary: £30,000 per annum
Hours: 35 hours per week (5 days to be worked out of 7)
Location: Breaston
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
We have an opportunity for a Customer Specialist Manager - Housing to join our team in Newbury.
It's a fixed term role until the end of September 2025 with a starting salary of £42,000 - £50,000 per year depending on experience.
We have a hybrid approach to work where you'll share your time between the office and home to ensure a positive work / life balance.
The role
As a Customer Specialist manager you'll be leading, motivating and empowering your team to deliver advice and outcomes to customers with complex housing issues. This will include all tenancy related matters including domestic abuse, anti-social behaviour, safeguarding, tenancy changes, fraud and rehousing.
You'll ensure that the team provide prompt responses, looking for first time resolutions and taking ownership of cases from end to end.
You'll actively engage and build strong relationships with key stakeholders including statutory agencies and Local Authorities. Working collaboratively with our other specialist teams, Customer Service Management Centre and Locality teams, you'll work towards delivering our Corporate Plan and Customer Vision.
What you'll need:
You'll need to demonstrate a high level of housing expertise, including knowledge around anti social behavior, safeguarding, tenancy and neighbourhood management and an understanding of legislation. Ideally, you'll have previous experience leading a specialist team.
You'll also have:
- Evidence of achieving excellent customer service outcomes in a complex environment
- Strong communication and listening skills
- Experience of coaching and managing a team, inspiring them and optimising performance
- Excellent stakeholder management experience, with an ability to engage with both internal and external colleagues
- The ability to use systems and data to assess impact and inform focused solutions
What we can offer you
As a member of the Customer Specialist Team you'll be part of a collaborative, motivated and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our team as North Suffolk Coast reserves' Visitor Operations Manager.
Visitor Operations Manager - North Suffolk Coast Reserves
Reference: JUN20247875
Location: RSPB Minsmere, IP17
Salary: £29,200.00 - £31,347.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you a strong and engaging leader? Are you energetic, positive and solution-focussed? Do you love working with others to achieve something special? Do you have a passion for providing excellent customer service?
If you've answered yes to these questions, we want to hear from you.
We're looking for an enthusiastic and forward-thinking business leader with first-rate interpersonal and communication skills to lead, develop and help set direction for the visitor operations of the RSPB’s North Suffolk Coast reserves. The ideal candidate will have a strong track record in leading and motivating teams, in areas such as retail, catering, membership and events, and the necessary expertise to achieve income growth targets.
A passion for providing the best possible visitor experience will be key, helping to connect our visitors to the amazing wildlife of the North Suffolk Coast reserves and inspiring them to take action for nature.
At Minsmere we welcome around 100,000 visitors each year, with a busy shop and café and incredible wildlife spectacles that make the reserve one of the top nature destinations on the Suffolk coast. Minsmere is an internationally important nature reserve with visitors coming from all over the country, and indeed the world, to get closer to nature here. Maintaining our visitor offer will be vital over the next few years as construction will be taking place for Sizewell C, which is on our southern boundary. We also welcome visitors to Dingle and North Warren, where we also aim to provide a rewarding experience.
You will lead a fantastic team and support a culture of exceptional customer service, maintaining the highest standard of visitor welcome and experience.
Day-to-day this role will involve:
- Managing a team and building strong working relationships.
- Developing income streams.
- Monitoring finances and visitor data.
- Developing successful events.
- Overseeing publicity and interpretation.
- Managing staff and volunteers.
- The role involves working to targets and will involve some weekend and bank holiday working.
This is a great opportunity for someone to have a big positive impact on RSPB income and support, building a cohesive visitor team, and engaging and inspiring both new and traditional audiences at Minsmere nature reserves. There will be opportunities for wider working in collaboration with other RSPB reserves in the area.
Essential skills, knowledge and experience:
- Excellent verbal and written communications skills.
- A natural leader who can build and maintain strong working relationships and motivate and inspire people at all levels.
- Sound understanding of systems and procedures necessary to run a commercial visitor operation.
- Sound knowledge of how to deliver the highest standard of customer care.
- Experience of successfully recruiting, leading and developing a team of volunteers and staff to deliver a joined up, coherent and high-quality visitor offer for all visitors to the reserve.
- Experience of proactively promoting the visitor offer through all available channels to target audiences.
- Proven track record of setting and achieving agreed targets and KPI’s for income generation, quality of visit and footfall targets for the reserve.
- Experience of maximising opportunities for visitor engagement and converting visits into support.
- Experience of organising events and activities with supporting documentation to ensure relevant procedures and legal compliance requirements are met.
- Competence in the full range of Microsoft 365 software.
Closing date: 23:59, Sunday 28th July 2024
We are looking to conduct interviews for this position from week commencing 12 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Job Purpose
To act as a key link between the Finance and Fundraising to ensure that all fundraising income is accounted for correctly and in a timely manner. You will report into the Financial Controller and work together as part of the Finance Team. You will liaise predominately with the Fundraising Team alongside other stakeholders across The Children’s Trust.
Manage and account for Fundraising income
- Responsible for processing and coding incoming donations between the bank accounts, ledgers and the CRM system, ensuring that entries are up-to date, accurate and posted in a timely manner.
- Responsible for banking of cash and cheques daily at the Post Office and the bank.
- Responsible for processing Charities Aid Foundation (CAF) vouchers, credit card receipts and other charitable donation vouchers.
- Use the CRM system to identify the source and coding of donations.
- Work closely with the Supporter Care team and other teams to resolve queries.
- Responsible for restricted income, reconciling with Fundraising to ensure donations are allocated correctly.
- Ensure that collection box income is collected and reconciled.
- Issue, amend and cancel Fundraising invoices and ensure payment is received promptly.
- Process and reconcile World Pay, Just Giving and other forms of electronic giving receipts accordingly. Provide Fundraising with relevant reports.
- Reconcile shops weekly income to the till system reports.
- Obtain and process reports from PayPal in relation to goods purchased via the website.
- Manage PDQ and banking terminals / platforms.
Month end procedures
- Month end fundraising processes including accruing income and processing bought in goods journals.
- Retail journals including income and shops rent and rates expense release.
- Reconcile Restricted Funds, ensuring that each restricted donation is allocated to the correct Fundraising code.
- Reconcile Fundraising and Retail Gift aid.
- Work with Fundraising to chase unpaid invoices
Other general duties
- Lead with the Fundraising / ThankQ systems integration.
- Responsible for maintaining the Finance Fundraising SharePoint site.
- Manage Fundraising relationships ensuring relevant support is provided to meet all departments objectives.
- Raise ad hoc other income invoices and receipts such as rentals, events and student placements.
- Continually look to review and improve processes working with Fundraising and other stakeholders.
- Assist with the year-end stock-take and to ensure that the stock remaining, and stock sold reconcile for each shop.
- Assist with the annual audit.
- Arrange banking of foreign and mutilated currency.
- Provide ad hoc assistance to the rest of the Finance Team.
The client requests no contact from agencies or media sales.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
Reporting to the Grounds and Landscape Supervisor, key responsibilities include:
- To carry out the maintenance, conservation, and practical management of all areas of horticultural interest to the highest standard throughout the year
- Undertake practical gardening and maintenance tasks such as mowing, strimming, planting, pruning, and weeding.
- Use of all types of handheld and ride on machinery, to facilitate the grounds maintenance of all areas throughout the year.
- To support volunteers in supporting the horticultural management of the Arboretum to deliver appropriate projects and maintenance, including attending the NMA’s working weekend.
- Ensure that exemplary standards of horticultural and arboricultural husbandry and plantsman ship are maintained at all times.
- To ensure compliance of Health and Safety legislation.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a Volunteer Coordinator to join our team in Scotland. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Volunteer Coordinator to join our team covering Scotland. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts. You will also be supporting the Operational Manager to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.
About you
Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy. You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.
You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.
How will you make a difference?
You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.
You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.
You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to. Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 28 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Hampshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Hampshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 18 August 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
We are seeking a Fundraising Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – we aim to grow fundraised income to £1 million annually by 2027 to fund vital work across the Peak District. This is a key role within the Foundation and is a great opportunity for someone wanting to build experience across all areas of fundraising, as well as grant-making.
About Us
The Peak District is the UK’s oldest National Park and has a special place in so many people’s hearts. But the Park is in crisis. We need to restore threatened habitats, create bigger and better homes for wildlife, protect our cultural heritage and inspire the next generation of nature champions to protect the park in the future. The reality of climate change means that repairing our natural landscapes is more important and urgent than ever.
The Peak District Foundation is an independent charity which works to create a Peak District which is thriving for nature and people and is protected for future generations. We are building a community of supporters who are working with us to protect and improve the Peak District for everyone, forever.
About the Role
This role is an opportunity to develop your fundraising skills and gain experience across a broad range of incomes streams while also providing essential administrative support across our small charity. You will support the Director and Fundraising Manager with fundraising from grant makers, individual donors and corporate partnerships. You will already have strong digital skills and will take the lead on developing our digital fundraising through expanding the effectiveness and reach of our social media. You will oversee the administration of our Peak Partners scheme for businesses and lead on signing up new bronze and silver level partners. You will also lead on community fundraising - supporting individuals and groups who want to fundraise for the Foundation. The role will also include helping to distribute much-needed grants to projects across the National Park.
This role would be ideally suited to someone with a digital communications background who wants to develop skills in fundraising, or an individual with some fundraising or sales experience who is looking to move into the environmental sector. You will be a confident communicator and willing to muck in and be a key part of our small friendly team.
The role is advertised as full time, but we are open to part-time applicants (see job pack for further details).
To create a Peak District which is thriving for nature and people and is protected for generations to come.
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The client requests no contact from agencies or media sales.