Area Marketing Manager Jobs

Are you ready to make a tangible difference in the lives of vulnerable communities? Zetetick Housing is seeking an inspiring and innovative Fundraising and Communications Manager to spearhead our mission of expanding support and services. In this role, you won’t just manage campaigns—you’ll craft stories that resonate, build relationships that matter, and develop strategies that drive real change. With a focus on creative growth and impactful outreach, this is your chance to bring your passion for social good to a place where it truly counts. Enjoy a competitive salary, flexible working, and a nurturing environment that champions personal and professional development. Join us in transforming lives—apply now and lead with purpose.

Citizens UK 

Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.  

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK. 

Purpose 

We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach. 

Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.

You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.

Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.

Main Responsibilities 

Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include: 

Situational Awareness and Research 

• Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests. 

• Confident to test and learn from new digital and marketing approaches 

Strategy Development 

• Participate in development of the communications strategy, contributing tactical and creative ideas around implementation. 

• Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required. 

• Work with project teams to support the development of tailored digital strategies 

Reputational & Risk Management 

• Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards. 

• Effectively represents Citizens UK with senior stakeholders 

Materials Development & Dissemination 

• Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal. 

• Ensure all work is completed within brand guidelines. 

Digital, social media and website 

• Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.  

• Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools 

• Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website. 

External Relationships  

• Manage relationships and communication with external suppliers where required 

Campaign and Events Management 

• Take an integrated communications approach to digital engagement activity. 

• Identify opportunities, initiate and grow new campaign tactics. 

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

Internal Comms & Knowledge Management 

• Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team. 

• Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts  

• Provide training to key members of staff to upskill colleagues. 

• Act as a brand ambassador for the whole organisation. 

Internal Relationships 

• Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued 

• Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values 

• Provide digital support and advice to colleagues across chapters and projects 

• Work closely with project leads across our migration work to coordinate digital engagement tactics. 

• Liaise with other managers and teams within the charity effectively. 

Personal Specification 

(D) Desirable, (E) Essential 

EXPERIENCE 

• Background in communications with experience working with digital tools, including analytics tools (E) 

• Experience working with multiple internal project teams (E) 

• Experience managing a team (preferably line management) (E) 

• Expertise at managing a website CMS and/or leading on website UX (E) 

• Experience of working on integrated communication campaigns (D) 

• Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D) 

• Professional or volunteer experience in the charity sector (D) 

KEY SKILLS AND KNOWLEDGE 

• Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E) 

• Proficient in Google Analytics (E) 

• Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)

• Excellent written and verbal communication and ability to tell stories (E) 

• Ability to manage external agencies and stakeholder engagement (E) 

• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E) 

• Proficient in content marketing and social media strategies across TikTok and YouTube (D) 

• Proficient in SEO (D) 

• Strong understanding of integrated campaigning tactics (D) 

• Strong understanding of brand and design principles (D) 

• An understanding of the migration and refugee policy space (D) 

PERSONAL QUALITIES & VALUES 

• A passion for social justice and communities (E) 

• Interested in working with diverse people of all backgrounds (E) 

• Self-motivated (E) 

• Adaptable and innovative (E) 

• Creative and curious (E) 

• A strong team player (E) 

• Accountable (E) 

• Relational (E) 

• Kind (E) 

• Inclusive (E) 

The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

Starlight is the national charity transforming children’s health through play. We work 
to ensure that every child can benefit from the incredible power of play, supporting 
their mental and physical health during treatment and recovery from illness.
Play is not just a ‘nice to have’, without play, children can experience short, and 
long-term problems. In fact, it’s so important, that being able to engage in play is 
one of the human rights listed in the UN’s Convention on the Rights of the Child.
Without play, problems faced can range from anxiety around having blood tests 
which could mean appointments being abandoned and rescheduled, to developing 
PTSD and a fear around visiting hospitals and healthcare settings. It’s not 
uncommon for health play specialists to have to meet children in the car park as 
they are too scared to even set foot inside the hospital.
Each year, there are nearly 1.8 million child hospital admissions in the UK and 
nearly three-quarters (71%) of NHS trusts and health boards do not have any 
budget for play.

This is simply not good enough; we think that play in healthcare is non-negotiable.
Driven by our research and insights into what works best for them, we provide direct 
services and resources for children and their families; and to the health 
professionals working with them. We also advocate for more and better health play 
services in public policy; and promote the full recognition of health play practitioners 
as an integral component of the children’s health workforce.
Our Health Play Services Delivery team provide physical and digital materials and 
resources which support the delivery of health play to practitioners and families. 
These are informed by insight, evidence and evaluation from our Insight and Impact 
Team.
Central to these materials and resources is our range of Boxes which contain toys 
and activities specifically selected to help children relax, distract, and engage to 
ensure their treatment can be carried out as quickly and effectively as possible with 
minimal stress. 
The current Health Play Services Delivery Manager is about to be seconded to a 
new Commercial Development role, initially for 6-months, as we shape the 
development of a new source of income for Starlight through paid for services. 
There may be the possibility of an extension to this contract depending upon the 
outcome of the secondment.
The Health Play Services Delivery Manager, reporting to our Head of Play leads the 
end-to-end process of our services. You’ll need experience in the operational 
management of service delivery and experience of working with the NHS and in 
children’s services would be an advantage. You’ll work across all areas from 
procurement through stock control to the logistics of delivery and you’ll build 
relationships internally and externally to ensure efficient, effective, high quality 
service delivery and excellent customer relationship management. Reporting 
directly to the Head of Play, you’ll manage the Service Delivery Co-ordinator and
the Service Data Officer within the Hospital Services Team.

We are looking for an experienced, strategically minded and solutions focused Senior Operations Manager to join us here at the Royal College of Radiologists (RCR) as part of our Exams Team. 

The RCR creates and delivers exams on the behalf of the General Medical Council (GMC) to assess doctors qualifying as Clinical Oncologists (cancer doctors) and Radiologists (doctors who diagnose through medical imaging). The Senior Operations Manager will oversee the work of the operational exam delivery team, working at a high level to realise our growth plans. 

As a dynamic leader, you will create medium- and long-term plans to grow exam capacity, both domestically and globally, recognising that the number of candidates completing their exams directly impacts the growth of our specialties. This will include monitoring and responding to changes in demand for exams, optimising pricing models and identifying and delivering operational efficiencies. You will achieve this by motivating and enthusing your direct reports and the wider team, connecting them to the bigger picture and ensuring they are reaching high levels of performance.

To be successful in this role you will have a significant level of operational and financial management experience, including the ability to manage budgets within a complex financial picture and long-term strategic planning skills. You will also have the ability to identify and mitigate risks in delivery, ensuring that the RCR maintains its reputation as offering world class qualifications. 

You will be a pivotal player within the exams team ensuring operational efficiency and an excellent service are part of the seamless delivery of our high-stakes exams. You will have the opportunity to work with dedicated professionals who are passionate about making a difference and lead our exams operations to new heights. 

What you’ll do: 

• Strategic development of exam operations to deliver sufficient exams for the market/audience over the medium and long term.
• Leading the implementation of plans and initiatives for exams operations, securing and allocating resources, agreeing and managing the overall exams operations budget.
• Be an exceptional multi-team leader, providing direction and support to motivate and direct line reports in achieving exam function goals, ensuring outcomes are clear and progress is measurable.
• Responsible for operational reporting to internal Committees and other stakeholders, via written reports and in person.
• Develop and maintain product ownership of the Exams Candidate Management System (EMS) to ensure it is fit for purpose and working effectively to support strategic objectives.
• Actively participate as a member of the exams management team.
   

What you’ll need: 

• Strong service delivery and financial management background including managing operations within exams, education or events.
• Experience of delivering growth which features value for money, operational and service improvement and efficiency savings.
• Experience of developing and managing a high performing operational team.
• Excellent people management skills with the ability to motivate and effectively manage a team delivering a variety of activities. 
• Ability to provide support and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• Strong strategic analytical and evaluative skills, including ability to understand and analyse complex issues and problems.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. Please find out more about the Senior Operations Manager role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.

We are now looking for a part-time (3 days per week/22.5 hours a week) Marketing & Sales Manager.

This is a key role within the Membership & Services team and works closely with the Membership & Services Manager, the Deputy CEO for Membership & Business Development, and the Communications Manager, to help Making Music grow its membership, retain current members, and deepen its engagement with existing members, encouraging their uptake of services, resources and other opportunities.

This role is for someone with experience in marketing who is ready to take on a role with greater responsibility and strategic input.

We would expect you to develop and implement a marketing strategy on recruitment and retention of members, as well as various marketing campaigns related to particular services and activities Making Music offers.

We are looking for the best person for this role, whatever your past opportunities, so we are asking you to complete three tasks online, and your answers to these will be the only information the two staff members making a longlist will look at.

We understand that having different voices from all sections of society in our team will help us be the best organisation we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.

The 22.5 hours per week can be worked flexibly, and at least some of them from home, by agreement with your line manager, but we would expect you, if at all possible, to spend at least 2 days or 2 part-days each week in our office by London Bridge.

This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. You can also contact us for further information about the role or the application process.

Applicants must be eligible to work in the UK.

We are looking for an experienced and talented Communications and Brand Manager to join The Royal College of Radiologists (RCR). This is an exciting role for a creative and collaborative individual looking to lead on our member engagement, brand and marketing activity to ensure that the RCR is positioned as the global leader on all aspects of radiology and oncology. 

Reporting into the Head of Marketing and Digital, with three direct reports, you will lead on the promotion of all RCR activity to our members, ensuring they are engaged and updated, while feeling valued, listened to and part of an innovative community at the heart of healthcare. You’ll be a confident and skilled communicator, who is able to create clear, compelling, and effective copy. You will build communication plans and campaigns that share the wide range of RCR services with all our audiences, and build an RCR brand that is innovative, authoritative and inspiring. 

What you’ll do: 

• Evaluate and develop the way we use our communication channels to ensure they are creating impact and engagement with key audiences. 

• Support other teams to build engagement around our events, training courses, products and services through effective communications and promotion. 

• Oversee the delivery of our printed publications and collateral. 

• Manage corporate communications activity, including design and branding. 

• Work collaboratively with the wider team and other colleagues to develop cross-organisational plans to promote RCR activity 

• Oversee the development of an audience ad data-led approach to engagement. 

• Translate key objectives and insights into action plans that achieve results.   

What you’ll need: 

• Experience managing operational day to day communications activity 

• Experience creating content and narrative to drive engagement 

• Ability to problem solve in a creative way 

• Experience of line management 

• Excellent relationship building and interpersonal skills 

• Strong copywriting and presentation skills, confident in writing for different audiences 

If you are looking for an opportunity to demonstrate your passion and experience in a charitable organisation with a great cause and ambitious goals, please find out more about the Communications and Brand Manager role, the RCR and how to apply by visiting the RCR website and reading the candidate pack.  

This vacancy closes 23:59 8 September 2024. Shortlist interviews are scheduled for 11 September and selection interviews for 17 September 2024 and will take place on site at our Central London office. 

We are hoping for an October 2024 start date. 

About the role
 

As Campaigns Manager, you’ll work within the fast-paced, vibrant, and collaborative Communications department. This role will provide oversight and delivery of key marketing campaigns, as well as more general marketing support to all departments in CUK. Strategic ideation and set-up, implementation, management, and campaign measurement/analysis are critical pillars of this role.
 

Key Responsibilities

• Actively maintain and promote Compassion UK’s Christian ethos and values   
• Develop and deliver marketing campaigns to meet agreed organisational outcomes
• Create, deliver and project-manage effective campaigns
• Provide marketing support to wider organisation 
• Lead and develop team to meet CUK’s outcomes 

The successful candidate will have:

• Campaign Expertise: Deep expertise in crafting and executing campaigns, both online and offline.
• Visionary Leadership: Ability to forecast long-term success while ensuring compliance and staying ahead of trends.
• Cross-Platform Savvy: Skill in optimising campaigns across various channels with a tech-savvy touch.
• Project Maestro: Exceptional organisational skills to juggle multiple projects, meet tight deadlines, and deliver on budget.
• Creative and Flexible: Enjoy adapting to change and diving into new social media trends with enthusiasm.
• There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

Location, hours and benefits

Office-based
*Hybrid working is offered as a benefit. You may work up to 40% of your hours from home and the office is closed on Fridays.  However, we reserve the right to vary those arrangements in future.

Hours
35 hours per week (12 months Fixed-term)

In return, you will get

• Flexible and sociable working environment
• Free parking
• Access to Compassion House gym with shower facilities
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
• Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
• Tea and Treat Tuesday
• Fully equipped kitchen area, with lunch and break out areas
• Hot-desking, sit where you want, when you want
• Weekly team prayers and devotionals
• Compassion updates and worship events
• Casual dress code

Candidate Pack
Please explore our candidate pack to learn more about Compassion UK's benefits and what it means to live and work in accordance with Compassion UK’s Statement of Faith, Core Values, Ethos Statement, and other policies, including our commitment to Child Protection.

Apply by
10am on 27 August 2024
Interviews are expected to be held week commencing 2 September 2024

Business Development and Strategy Manager 

Kineara has the opportunity to develop a commercial arm and develop our products and services to increase cash flow and future opportunities. The Business Development and Strategy manager role will support  Kineara’s business objectives and activities in order to achieve our vision. As part of our vision we want to be in the best position to take advantage of potential growth opportunities.  Kineara’s potential for growth is something the team are immensely proud of. This role will enhance Kineara’s readiness to access opportunities and become a trusted sustainable organisation.

The role will help Kineara gain insights and a deeper understanding of the external environment by researching the needs of the business and its competitors to gain a broader view of the target market to increase competitiveness. This role explores viable commercial opportunities, reviews current market trends to propose new business ideas that can improve revenue margins, whilst keeping our clients at the heart of our growth and impact.

Objectives of role

• Support and develop a business strategy that prioritises Kineara's growth, sustainability and impact
• Scope out potential commercial opportunities informed by our current services and products to build sustainable revenue and improve cashflow
• Build relationships with partners and develop a network of contacts to attract new partnerships

Responsibilities

• Helping Kineara obtain better brand recognition and financial growth
• Coordinate with all staff including executive, operational, communication and finance teams
• Develop quotes and proposals for prospective partners and clients
• Setting goals for Kineara’s team and developing strategies to meet those goals
• Attend business meetings, conferences and industry events
• Conduct high-level industry research that aligns with Kineara’s ambition for growth and sustainability focusing on where Kineara’s products and services can be best promoted and sold
• Provide constructive feedback to Kineara CEO and trusteesProduce and oversee the growth strategy and plan
• Identify and propose new areas, methods and commercial opportunities for growth and forecast potential sale areas
• Conduct competitor analysis
• Identify new skills needed within the team to ensure success of new business opportunities

Essentrial

• Entrepreneurial mindset
• Demonstrable experience of supporting social businesses and organisations grow and develop in a sustainable way – this may be developing and executing business plans
• Business management skills
• Excellent verbal communication skills
•  Strong analytic, strategic and leadership skills
• Experiencing in nurturing relationships
• Enthusiasm for Kineara and its growth potential
• Experience in taking opportunities to market

Desirables

• Experience in sales, communication, negotiation, marketing, data analysis and project management [NB1] 

Preferred qualifications

• Educational background in business, marketing, or finance

At Pace, we transform the lives of babies, children and young people who have a neurodisability like cerebral palsy. Our mission is to help them reach their full potential – and our staff make it happen, every day.

Do you want to make a real difference in your next role, using your skills and experience as a Fundraising Manager? If your answer is yes you might just be the person we’re looking for!

You will play a vital role in fundraising for our primary and secondary school and students, enabling them to have a blend of therapies and education, giving them the opportunity to learn and achieve just like any other child.

This role is yours to shape as you bring together, manage and develop our corporate partners, community fundraisers and event participants to increase fundraising activity.

You will have proven event experience to develop and deliver 2 mass participation events each year. Leading with strong stewardship you will engage and grow your volunteer base to help staff your events, making them accessible and strongly community based.

Excellent communication and relationship building skills are essential, and as a highly motivated individual you will have strong attention to detail and the ability to manage your varied workload. You will also enjoy taking ownership of your work and have the ambitious drive to progress the public fundraising streams at Pace.

Position: Fundraising Manager

Reports to: Head of Marketing and Communications

Location: Hybrid - a mix of on site (we have 2 sites in Aylesbury) and working from home

Hours: 38 hours per week - open to discussion about compressed week, flexible working. Core hours are 10am-3pm

Salary: £35,000 to £38,000 per annum

Annual leave: 25 days plus bank holidays, increases with length of service

Pension: company pension scheme with contribution of up to 4%

What you will be working on:

• You'll create, organise and deliver 2 mass participation events each year using your event experience and research to engage and encourage people to get involved and take part, raising the profile of Pace in the community
• You'll develop a programme to grow your volunteer base to help staff your events, communicating with them to keep them engaged and motivated
• You'll nurture the current corporate partners and look for opportunities to increase the fundraising activity of their staff and partners and supporters through your events and organising and helping create fundraising events for them
• You'll develop your community fundraisers and work with them to maintain relationships and increase their involvement
• You'll be creating a stewardship programme for all 3 areas to update them with news and opportunities to get involved

This job is for you if:

• You have experience of developing and implementing events from conception to finish
• You enjoy managing varied workloads and working to deadlines
• You have worked with a range of internal and external partners and stakeholders
• You are attuned to people's needs and enjoy spotting opportunities to increase support
• You have proven experience of achieving fundraising goals or similar objectives - through direct experience or transferrable skills

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Shop from Crisis is expanding! We currently have 16 shops across London, but we are looking to grow our business over the next five years, with a view to a national expansion and the continuation of our presence across London locations. We need people with a vision and appetite to join our dynamic and motivated Retail Team. 

Location: Based in London – working across 8+ stores, with the option of working from home in line with the Crisis’ homeworking policy. 

About the role 

Due to an internal promotion, we are looking for an experienced Retail Area Manager to head up a team of Shop Managers to deliver financial excellence in a supportive and collaborative environment. You will nurture a creative shop environment, one where shop teams seek to maximise income in new and innovative ways both within the shop and through new entrepreneurial channels, such as events and community initiatives. 

At Crisis we currently have two Retail Area Managers managing shops across London, you will work together to achieve budget and financial success, along with supporting the shop teams. With the Head of Retail and Acquisition & Assets manager you will support the expansion of new shops across London and have responsibility for the hiring and induction of new teams to run these shops. You will lead and develop your teams to achieve ambitious sales and training targets, maximising the impact on our mission to end homelessness.

About you 

To be successful in this role, you will have a background in charity and high street retail with experience of leading and motivating a team of Shop Managers across multiple sites. We are looking for someone who is flexible and adaptable in their approach and enjoys working in a dynamic and changing environment.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Wednesday 4 September 2024 (at 23:59) 

Interviews will be held on Thursday 19 and Friday 20 September 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.  

Hours:  40 hours per week, five days over seven-day rota 

Location:   Ealing Broadway, 5 The Mall, W5 2PJ 

About the role 

Shop from Crisis is opening a new location right in the heart of Ealing Broadway. This is an opportunity to be part of opening and establishing a brand-new shop, which will sell a mix of homeware, donated goods, and vintage pieces. You will make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As Shop Manager, you will be leading a team of staff and volunteers to deliver an outstanding customer experience, creating a vibrant, fun place to shop, work and volunteer. You will have the autonomy to develop your shop and engage with the community and will be expected to attract volunteers and donations locally. You will achieve ambitious sales and training targets, maximising the impact on our mission to end homelessness.  

You will work collaboratively with a peer support group of shop managers and will have opportunities to build your own skills through training and development. 

About you 

To be successful in this role you need to be an experienced Shop Manager with proven track records of managing a high performing team and achieving sales results. You will have a genuine interest in charity retail and be seeking a challenge that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community and be committed to Crisis’s values and mission to end homelessness. 

You may have experience in; retail management, stock management, people management, customer service, recruitment/interviewing. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 8 September 2024 23:55

Interview process: Competency-based interview + practical task 

Interview date and location: Tuesday 17 September or Monday 23 September in person location TBC 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Hybrid (working from our central London or Oxford office a minimum of 4 days per month)
Full-Time 37.5 hours / 5 days a week
Up to £35,000 per annum

Young Enterprise is dedicated to helping thousands of young people each year develop the skills, knowledge, and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we empower young people to discover who they are and what they can achieve.

This is a fantastic opportunity to join a dynamic, youth-focused charity and play a pivotal role in driving forward the development of resources designed to support educators and enhance the financial capability of children and young people.

We are looking for a proactive and organised individual to join Young Enterprise as the Resources Development Project Manager. The successful candidate will lead on all aspects of the resource development and Quality Mark accreditation services, ensuring high standards and efficient project management from inception to completion.

About the Role

The Resources Development Project Manager will be responsible for overseeing multiple resource development projects, from drafting high-quality funding proposals to managing content creation, working with expert authors, design agencies, and coordinating evaluation processes. The role involves maintaining effective stakeholder communications, managing budgets, and reporting on progress both verbally and digitally against KPIs.

Another key responsibility will be managing the Quality Mark accreditation process, including training freelance assessors and supporting external resource producers through assessment.

Reporting to the Services Development Manager, the Resources Development Project Manager will also line manage and support the Services Coordinator in their role.

Who We Are Looking For

We are seeking a dynamic and proactive individual with excellent communication, organisation and project management skills. You will have a track record of delivering projects on time and on budget, a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function.

You should be experienced in developing and managing resources or content from concept to delivery, building and maintaining relationships with diverse stakeholders, and coordinating evaluation processes. We are looking for someone who is proactive, can work independently, and is comfortable making trade-offs while understanding the wider impact on interconnected areas. A passion for supporting young people and a commitment to the values of Young Enterprise are essential.

Experience in managing digital content development, an understanding of educational settings, and knowledge of the current educational landscape are not required but would be advantageous.

Why Work for Us?

• People-focused, friendly, and supportive workplace culture
• Active commitment to equality and diversity
• Access to mentoring schemes with corporate partners
• Generous holiday allowance of 7.2 weeks plus your birthday off
• Access to an NHS top-up scheme for expenses such as dental and optical
• Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

If this role appeals to you, we’d like to hear from you! Join us in building a successful and sustainable future for young people and gain the recognition, support, and rewards you need to grow and develop.

To apply, please submit your CV and a cover letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5 pm on Thursday 19 September.  Applications without a cover letter will not be considered.

Interviews will be held via Teams between 30 September and 2nd October.

Please note that while we aim to respond to all applications, if you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.