Area Manager Jobs in Islington, Greater London
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Wolfram Syndrome UK Family Support Co-ordinator job description
Purpose of the role
To support the aims, objectives and demonstrate the values of Wolfram Syndrome UK (WSUK) and in particular to: provide on-going support to children and young people affected by Wolfram Syndrome (WS) and their families, both during and outside of the NHS WS multi-disciplinary clinics (MDT) at Birmingham Children’s Hospital (BCH), to help improve the quality of their lives.
Terms of service:
· 0.6 FTE / 22.5 hours per week – working over 4-5 days, specific days/times to be agreed.
· This role will be home based and will involve some travel to: - i) attend the WS MDT clinics at BCH (once an NHS Honorary Contract is secured); ii) attend the annual UK WS conference; iii) visit WS affected families, schools or colleges; and iv) attend any other events / activities as may be required.
· Some limited evening and weekend work and occasional overnight stays may be required.
· This role will involve participation (on-line) in: - i) regular team meetings and ii) training relevant to their specific responsibilities.
· There is a three-month probationary period.
Overall responsibilities:
· Support WS affected children and young people and their parents/families during their life journey through childhood and adolescence, both during and outside of the WS MDT clinics at BCH.
· Together with the established FSC, act as the key WSUK contact for the clinical and administration teams at BCH, liaising with these teams to help support and administer the coordination of the WS MDT clinics (both F2F and virtual) for children and young people.
· Liaise with professionals, supporting external organisations, and agencies supporting children and young people, to i) ensure they have a good understanding of WS and the impact of living with sensory loss; and ii) to understand how WS affected families can access their services.
· Ensure the confidentiality, safety and welfare of WS affected children and young people and their parents/families is maintained at all times.
· Support WS affected children and young people to empower, enrich and enable them to live the life they choose.
Responsible to: The WSUK Board of Trustees
Line Manager: Contracts Manager
Specific areas of responsibility:
The Family Support Co-ordinator develops and maintains effective support for children and young people who are affected by WS and their parents/families; and facilitates their engagement with the WS MDT clinic services provided by BCH teams to ensure that they gain the most value from their interactions with expert health professionals. The role also liaises with NHS teams locally (such as CAMHS) to help families secure additional local expert support and help deliver co-ordinated care.
This is achieved by:
· Liaising with the clinical teams and administrators to support the coordination of the WS MDT clinics for children and young people at BCH (~4 F2F and ~2 virtual per year; once NHS Honorary Contract is secured). Managing the administration of clinics to ensure patients attend (i.e. minimise Do Not Attends) and supporting families both during and after clinics.
· Supporting the monitoring of the quality of the children and young people’s support service provided by WSUK and the WS MDT clinics through regular evaluation (e.g. gathering feedback on their experiences both during and outside of clinics through assessment forms, questionnaires and surveys as appropriate).
· Attending relevant WSUK and NHS pre and post clinic meetings and the bi-annual WS audit meeting.
· Contributing to end of year WSUK contract reports delivered to BCH teams, to ensure the level of support provided and value to WS affected families are appropriately described.
· Developing and implementing person centred profiles that involve WS affected children and young people throughout the process. Ensuring that all statutory duties are carried out and are person centred.
· Identifying professionals and organisations who can adequately support the emotional impact of children and young people and their parents/families who live with a rare, complex and progressive condition and/or provide additional support in their local area.
· Facilitating the access to relevant advocacy services for children and young people and their parents/families to obtain equal access to financial support, benefits and specialist advice to which they are entitled (such as assessments and assistance with applications, social services referrals, OT referrals, DLA/PIP assessments and Blue Badge applications).
· Supporting WS affected children and young people and their families to cope with living with their WS, helping children and young people to increase their confidence and independence, enabling and empowering them to lead the life they choose.
· Being responsible for ensuring that children and young people are safeguarded.
· Working with schools and colleges to enable children and young people to reach their potential.
· Working with the adult support co-ordinator to help transition young people to adult services at the appropriate time, which includes attending their transition clinic at the Queen Elizabeth Hospital (QEH) in Birmingham.
· Building and maintaining effective relationships internally and externally for the good of the charity, contributing to fundraising efforts where appropriate.
· Occasionally, respond to telephone calls/messages/emails from parents/families or WS affected children/young people for urgent assistance for help.
The responsibilities above form the core of the Family Support Co-ordinator role. However, the employee may be asked to undertake additional activities from time to time.
Experience and skills
The Family Support Co-ordinator will:
· Have experience in a similar role, working with families affected by a long-term condition, or disability.
· Have knowledge of safeguarding policies and procedures.
· Be confident in communicating with families in a variety of ways to ensure those who are most vulnerable in the WS community or may have a range of differing abilities and diverse cultural backgrounds are reachable and can engage.
· Have a strong desire to improve the lives of families living with a long-term condition or disability.
· Have experience in working in partnership with a range of professionals.
· Recognise the importance of good support and continually look for ways to improve the WSUK support service.
· Be able to work effectively as part of a remote team.
Desirable
· Experience or knowledge of sensory / sight loss or complex health condition(s).
· Knowledge and experience of special educational needs (SEND) and education, health and care plans (EHCP) or helping to complete disability living allowance (DLA) applications or other similar support.
· Working with external statutory agencies and relevant voluntary organisations in local provision of services in respect of health, social care and education.
· Knowledge of the issues affecting patient support groups.
Skills and knowledge
The Family Support Co-ordinator will:
· Have excellent communication skills, particularly active listening.
· Be compassionate and empathetic.
· Be a competent IT user.
· Committed to equality and diversity and value the views of children and young people, and their parents/families.
· Be well organised, and able to develop creative solutions to complex problems.
· Ability to work on own initiative and prioritise competing work demands.
· Achieve a working knowledge of Wolfram Syndrome.
· Maintain accurate records and files (e.g. WSUK patient database) and comply with WSUK policies / procedures.
Confidentiality
· The confidential nature of the work means that employees working for WSUK must maintain the strictest security in relation to documentation and ensure that confidentiality is maintained always, in accordance with relevant Data Protection and associated legislation.
· This role will require a DBS check.
The client requests no contact from agencies or media sales.
Customer Engagement & Insight Officer / Case Handler (Complaints)
Hemel Hempstead (Hybrid/Smart Working)
Salary up to £35,212 Per Annum Plus Benefits
Temporary Fixed Term Contract, Full Time (Fixed Term Contract)
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join our Customer Services department.
As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
- Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy.
- Identify improvements and lessons learned from feedback and monitor delivery.
- Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team.
- Updating and sharing complaints dashboards with the business to ensure complaints are responded to in timescales.
- Engage with customers directly by leading focus groups and holding customer voice events both in person and online.
- Co-ordinate customer surveys and feedback.
- Speak to customers who have complained to discuss how complaints can be resolved.
- Deliver training and feedback to the wider business on customer experience.
- Contribute to deliver Thrives customer ambition.
Requirements:
- Technical expertise in complaint management, customer service, quality assurance and the ability to write a formal response.
- Ability to role model our core behaviours, with a focus on trust and respect for everyone.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Excellent Microsoft Excel skills
- Ability to work independently and as part of a team.
- Flexible and adaptable to change.
Benefits:
Thrive’s Top 10!
- Annual Leave - 25 days per year increasing by length of service (up to 30 days)
- Buy or sell annual leave
- Generous family friendly provision
- Pension - Thrive Homes will pay double your contribution (up to 10%).
- Discretionary Bonus
- Life assurance - a payment of 3x your salary
- Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
- Virtual GP Service (available 24/7)
- Wellbeing reward scheme (earn vouchers through a health app)
- A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!
All roles at Thrive are subject to a basic DBS check.
Closing date: 29th July 2024
Interviews Dates: To be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
Administration Officer
We’re looking for a highly motivated and skilled Administration Officer who will be expected to perform high level administrative duties with autonomy.
Position: Administration Officer
Location: Leatherhead
Hours: 37 hours a week, Monday to Friday
Salary: £29,000 per annum
Contract: Permanent
Benefits: Pension, Employee Assistance Programme
Closing date: 7th August 2024. Interviews are being scheduled as people apply, so apply early to avoid disappointment. We reserve the right to close this role early if a suitable candidate is found.
The Role
The role requires multitasking and problem solving across a range of responsibilities, including overseeing data bases, managing service contracts, setting up and reviewing our admin processes, completing data reports, supporting the senior management team, event planning and delivery.
Attention to detail and confidentiality are paramount as you will be dealing with sensitive information.
Responsibilities include:
- Extract accurate information from databases, write reports and complete monitoring forms
- Manage office service contracts and monitor staff equipment
- Co-plan, organise and deliver our AGM and other events
- Ensure health and safety checks are carried out and oversee with the management of the office environment
- Manage client surveys
- Oversee data deletion in line with our GDPR policies
- Set up new administration processes and review/change existing processes when needed
- Support the senior management team with their administration and diary planning
- Take accurate minutes of meetings and distribute appropriately
- Cover the work of admin/reception colleagues when required
About You
Qualifications and experience
- Experience in a high-level administration position, with proven experience of being able to multitask effectively and having attention to detail and accuracy in this position
- Proven experience of setting up new administrative processes
- Proficient in Microsoft Word, use of email, Outlook, Excel and Powerpoint
- Ability to enter and manipulate data accurately on a database for monitoring and reports
- Have excellent written, verbal and interpersonal skills, and be able to communicate well with people at all levels
- Be able to deal with issues effectively and find solutions to problems using own initiative
- Be flexible and adaptable to changing projects and systems
- Be highly organised and manage time efficiently
- Have attention to detail especially when under pressure
- Be able to prioritise tasks
- Work well within a team, as well as independently
- Understand confidentiality, consent, and GDPR
- Have good work ethic.
All successful candidates will be required to undertake enhanced Disclosure and Barring Service (DBS) checks as well as reference checks before being officially offered the post. Please note that a criminal record is not an automatic exclusion and will be judged on a case-by-case basis.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Admin, Administration, Administrator, Admin Assistant, Administration Assistant, Clerical Assistant, Database Officer, Database Administrator, Data Admin, Admin Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
You will work in the School Support team alongside digital marketing, brand and press and public affairs colleagues. The team is responsible for reaching new teacher-audiences and helping them to make the most out of what Oak has to offer.
WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY.
We need someone who can:
- deliver impactful marketing campaigns
- lead on our email marketing and organic social media channels; and
- create engaging and inspiring content.
You will:
- Work closely with the Product Marketing Manager and Senior Digital Marketing Planner to deliver an editorial plan and content marketing strategy to meet our campaign objectives. This includes feeding into social media and email marketing strategies (organic and paid) for each campaign framework.
- Develop engaging online content, including videos, graphics, and blogs; write and edit copy in line with brand voice and core messaging; and, as a brand guardian, support colleagues in working effectively within our brand.
- Manage and monitor social media platforms, and support with delivery and analysis of email marketing.
- Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required
- As a member of the Oak Team, contribute to the wider success and culture of the organisation.
- Deputise for senior school support colleagues and take on other general responsibilities as required
You will/should have:
- Experience in creating content marketing plans, with expertise across social media, web and email marketing platforms, management tools and reporting.
- Experience in community engagement or customer services - managing user queries and systems to monitor, escalate and respond.
- Experience working in Adobe Creative Suite, in particular, InDesign and PhotoShop - experienced at managing the production of on-brand graphic design elements.
- Able to write clear, concise and powerful communications for a range of different audiences across a number of channels, together with a creative flair to improve social media, email marketing and communications activity
- Experienced at managing multiple projects at any one time
- Desire to get stuck in, working across all areas, in an exciting, fast-paced team.
The role is full-time (36 hours) and we work a 4.5 day week or 9 day fortnight (alternate Fridays or half Fridays off). This is a predominantly remote role with occasional in-person events and activities.
We offer flexible working where you can base yourself at home or in an office; whichever works best for you. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.
If Oak sounds like somewhere you could do your life’s best work then we would love to hear from you. We use Applied platform to support diversity in our recruitment.
Oak is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We particularly encourage applications from Black and minority ethnic candidates who are currently under-represented.
We are here to improve pupil outcomes and close the disadvantage gap by supporting teachers to teach, and pupils to access a high-quality curriculum.
We achieve this through building and developing our brilliant team who then collaborate with experts from across different sectors to produce the Oak platform.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Support Worker
We are looking to recruit a very motivated and able individual, who will appreciate the exciting opportunity, to work with a variety of clients supporting them with their mental health.
Full-time and bank posts are available.
Position: Safe Harbour Non-Clinical Support Worker
Location: Epsom
Hours: 37 hrs. The service is open 8.45am-6pm, 365 days of the year. Full time staff will be part of the team covering the service’s needs. Bank staff will work casual shift/hours.
Salary: £30,300 per annum pro rata
Contract: Full Time and Bank Posts. Initially a 12-month Fixed Term Contract (for full time role) Bank posts, casual shifts/hours, initial 12-month Pilot
Benefits: Pension, Employee Assistance Programme, 25 days a year holiday and Bank Holidays
Closing date: 22nd July 2024. Interviews are being scheduled as people apply.
The Role
The Safe Harbour Practitioner will be required to coordinate and lead on activities and groups and carry out one to one sessions for people using the service both face to face, online, and by telephone. Bank staff will cover sickness, annual leave etc with no commitment to accept shifts offered.
The Safe Harbour Pilot is a 12-month Pilot in response to the rise in need and pressures across the mental health system. By creating greater capacity across the pathway and providing an additional day time resource where, a non-clinical model is best placed to meet the holistic needs of people, and support them to avoid escalation, manage and prevent crisis, better manage their mental health, stabilise, and build resilience. The service will be staffed 7 days a week, 365 days a year, by third sector non-clinical mental health practitioners.
This is not a front-line crisis service but works with those not requiring clinical crisis intervention or hospitalisation to build resilience with a focus on preventative work.
Responsibilities include:
- Collaborate with clients face-to-face, to support their mental health.
- Establish and maintain a strong and positive rapport with clients of the Safe Harbour.
- Develop a vibrant programme of support.
- Motivate people attending groups, and other support sessions.
- Support the manager in the day-to-day management of the service.
- Work with external agencies to develop a programme of activities.
- Motivate and support people attending groups, and other support sessions.
- Complete all tasks related to set up, including planning initial meetings, calendar updates and rotas.
- Accept and process initial referrals and implement individual monitoring tools (Recovery Star).
- Complete risk assessments as required (including client risk).
- Monitor and evaluate activities and provide data for our funders and trustees.
- Conduct ongoing evaluation of the programmes and services and implement improvements as necessary.
- Some remote and offsite working.
About You
You will have experience of working in mental health, wellbeing, behaviour change work with adults, or similar role along with the ability to travel and work flexibly.
We welcome applicants with lived experience through directly using health and social care services or supporting someone that has or does.
You will be asked to submit a CV and supporting statement detailing how you meet the specification’ as part of the process.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed), the services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
You may also have experience in areas such as Mental Health, Mental Health Support Worker, Support Worker, Outreach Worker, Mental Health Outreach Worker, Mental Health Worker, Mental Health Case Worker, Community Mental Health Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Finance Business Partner x 2
£55,000 - £60,000
Beautiful offices in central London location/Hybrid
Fantastic opportunity for a Finance Business Partner to join a world-renowned specialist Arts and education organisation, who will provide insightful financial management information that will help the organisation to make the best informed strategic and tactical decisions. By drawing on their high-level analytical skills and commercial acumen the Finance Business Partner will develop systems and processes to help shape a best-in-class business partnering support to their stakeholders.
Key areas of responsibility will include;
- Business partner including members of the Senior Management Team, academics, and heads of support functions
- Provide accurate, reliable, and timely financial information including monthly management accounts, forecast, budget-holder reports and project reporting.
- Build trusted partnerships with the business to influence and support tactical and strategic business decisions, promoting business improvements and cost reductions. Communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Help drive critical business actions.
- Assist in the preparation of the annual budget, and the ongoing monitoring of actual and forecast financial performance, identifying any deviations and highlighting them to the Head of FP&A.
- Ensure an appropriate distinction is maintained between restricted and unrestricted funds and monitor use of restricted funds to ensure all restrictions are observed.
- Produce cash flow reports and prepare and monitor the cash flow forecast.
- Provide commercial analysis and support including, but not limited to, margin and profitability analysis, costings, forecasting and reviewing contracts.
- Prepare the trading subsidiary management accounts and support management in preparation of the budget.
- Work with the Head of FP&A to develop key performance metrics, appraise current activities of the organisation, and identify and communicate opportunities to maximise revenue and/or reduce expenditure.
- Provide ad-hoc financial guidance for departments as required, ensuring a high level of responsiveness and assistance to colleagues across the organisation.
- Ensure necessary financial reports for external bodies are completed appropriately and in a timely manner, including returns for statutory bodies, government departments and other agencies. For example, TRAC and HESA reporting
In order to be successful in either role, we are looking for formally qualified candidates (ACA/ACCA/CIMA/CIPFA) who have relevant experience of business partnering and excellent communication skills. You will adopt a continuous improvement mindset, thrive in an evolving environment and be adept at developing processes and procedures. An appetite for automation and further development of finance systems is greatly advantageous.
Your experience could have been gained in a Higher Education setting, ideally with exposure to TRAC or costing OR gained within a Charity/NfP where you have supported development or commercial operations.
Experience of reporting on capital programmes would be an advantage.
Fantastic benefits include 30 days holiday, generous pension contribution, hybrid work pattern, free entry to events and subsidised café/shop purchases.
This is a great opportunity to work for a well-known name in their sector, and really be part of the next phase of their story.
Job Title: Homelessness Advocate
Service: London & SE Children’s Rights service
Reporting to: Children’s Rights Services Manager (or nominated supervisor)
Salary Range: £25,500 to £29,500 per annum (depending on experience)
Work Pattern: 35 hours per week
Location: Hybrid and flexible – a mix of working from our London office, from home and regular work with young people in the community
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is the leading provider of specialist advocacy for children and young people. We run a range of children’s rights projects, including advocacy for children in care, care leavers, children with disabilities and homeless young people.
At Coram Voice we have a wealth of experience advocating on behalf of homeless young people. We work side by side with some of the most vulnerable children and young people in society and reach out to those who have missed the support they need. Join us as we work to transform the lives of children and young people, by supporting them to uphold their rights and actively participate in decisions about their lives.
Coram Voice is part of the Coram group of charities that develops, delivers and promotes best practice in the support of children and young people. Our vision is that every child has the best possible chance in life, and we work together to do this from our leafy campus in Bloomsbury.
About the role
You will:
-Provide direct advocacy support to children and young people children and young people experiencing, or at risk, of homelessness. You will hold a caseload, and be committed to championing the rights of these young people, working with a broad range of other stakeholders and agencies to do so.
-Support with developing the quality of services and projects delivered by Coram Voice to children and young people. This includes under Coram Voice’s Homelessness Outreach Project.
-You will support in the promotion of good practice across both Coram Voice and external organisations, building equitable and inclusive practice across the sector for homeless children and young people.
Our advocates will have relevant experience with children and young people, and may hold a suitable Advocacy Qualification. For the right candidate, we may also be able to offer this post as a Trainee position, and offer support to gain qualifications. The salary offered will reflect the candidate’s experience and skills.
Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.
Benefits of working with us
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. This includes:
-A competitive salary
-A matched pension scheme up to 5% of salary
-Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
-A suite of family-friendly policies
-Access to an Employee Assistance Programme
Recruitment process
Following shortlisting, successful candidates will be invited to attend interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will be required to take part in a Warner style interview as part of our safer recruitment processes given the nature of the role. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process. When completing your application form, please address the person specification in order to demonstrate how you are suited to the role as please note we do not take CVs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 28th July 2024 at 23:59pm
Interviews dates: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care or homelessness, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The candidate can choose to be in the U.K. or in Hong Kong, working visa can be offered if needed.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record-keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfers and/or other payment systems.
- Occasional travel as required for the execution of duties.
- Other duties are consistent with the accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to Pin Han. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
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Individual Giving Officer
Salary: £27500 to £30,000 FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days
Location: Hybrid / Hatfield
Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!
Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Job Purpose:
- Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Have day to day responsibility for the Individual Giving income stream
- Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
- Improve supporter retention and maximise donors’ lifetime value to hyh
- Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
- Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
- Develop marketing and comms materials through digital and other channels to deliver the programme.
- Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy
Skills:
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
- Strong analytical and methodical IT skills
- Approachable, creative, ‘can-do’ attitude
- Ability to motivate others and work as part of a team
- ·Good numerical skills
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
We are an ambitious foundation committed to transforming the life outcomes for people throughout the UK and beyond. Our focus is special needs education, supported employment, myeloma research and wildlife conservation. With assets of over £22m, we make grants of up to £1.5m a year. We have the ambition to grow in size and impact.
We are celebrating ten years of tackling challenging societal problems and delivering transformational outcomes. So far, we have established a world class special needs school, set up DFN Project SEARCH which makes full time employment a reality for young people with disabilities and learning needs, delivered cutting edge work to support Myeloma research and within wildlife conservation we are moving at pace in our partnership with The Pangolin Project. But there is so much more to do.
We looking to appoint our next Director to take us into our next decade. The Director will work closely with the Founder and Chair, David Forbes-Nixon. They will lead the delivery of the Foundation’s strategy, establish, direct and maintain relationships with partner charitable organisations, grant beneficiaries and around Whitehall, in pursuit of the Foundation’s aims. They will work closely with the Trustees across the areas of focus and ensure operational and financial guardianship of the DFN Foundation.
This is an exceptional opportunity for an individual who is passionate about transforming the lives of disabled people, highly entrepreneurial and a self-starter in approach. We are looking for someone who can bring senior level experience with a track record of high-quality execution to this role. If you are a committed and collaborative individual who can bring exceptional influencing and relationship building skills, we want to hear from you.
Saxton Bampfylde Ltd is acting as an employment agency advisor to the DFN Charitable Foundation on this appointment. For further information about the role, including details about how to apply, please visit Saxton Bampfyldes website using reference RBPDA. Alternatively, telephone +44 (0)20 7227 0880 (during office hours). Applications should be received by noon on Monday 22 July.
An exciting opportunity has arisen at the Royal Hospital Chelsea for an exceptional individual to join our Health & Wellbeing directorate as Admissions Officer.
The Royal Hospital Chelsea is a historic institution, providing a home and community for approx 300 male and female retired British Army soldiers, known as Chelsea Pensioners, in recognition of their service to the nation.
Veterans come from around the UK, and beyond, to live full and active lives in their retirement, and gain purpose and comradeship through supporting each other and representing the wider veteran community at formal and informal events.
As the Admissions Officer you will be responsible for all areas of recruiting new Chelsea Pensioners from first contact, to coordinating applications and inducting successful applicants. Above all else, you will put the applicant first, always striving to improve their experience and keeping them well informed whilst having their wellbeing in mind.
You will process all applications and coordinate the multi-disciplinary assessments at each stage of the process. You will host applicants for a ‘4 Day Stay’, an opportunity for them to visit and experience life at the Royal Hospital.
For successful applicants, you will coordinate their move to the Royal Hospital Chelsea and be responsible for the induction programme.
You will contribute to the Recruitment Strategy, regularly reporting on current figures and projections to the Executive Board and Commissioners. You will be responsible for keeping the Admissions Policy & Procedure up to date.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
![Chelsea Pensioners 1.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/chelsea_pensioners_1_2024_07_01_03_54_02_pm.jpg)
![Founder's Day.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/founder_s_day_2024_07_01_03_54_02_pm.jpg)
![Chapel.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/chapel_2024_07_01_03_54_02_pm.jpg)
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal Museums Greenwich comprises the Royal Observatory, Cutty Sark, National Maritime Museum and Queen’s House. We are also home to The Prince Philip Maritime Collections Centre and the Caird Library and Archive. Together we’re dedicated to enriching people’s understanding of the sea, the exploration of space, and Britain's role in world history.
This is an exciting time for Royal Museums Greenwich. Having experienced a strong recovery after the covid pandemic, we are transforming our site, beginning with the National Maritime Museum, where a project is already underway to make essential improvements to the glass roof glazing of the central court area. A more substantial project is being developed to renew and transform the Royal Observatory.
To support this, the finance and procurement team is in a period of growth, and over the last couple of years we have been focusing on budgeting, forecasting and providing high quality management information to the organisation. We have also strengthened our financial controls.
We are looking for a passionate interim Head of Finance to lead and provide high quality support to the finance function for 18 months while the permanent Head of Finance is seconded to a change programme.
The Interim Head of Finance will sit on the Senior Leadership team and participate in the decision making at the museum. They will also lead on providing financial support to the major capital projects and to the Trustees on financial matters, especially the Audit Committee.
Your key responsibilities will include:
· Leading on budgeting and forecasting for the organization;
· Delivering a strong customer-facing business partnering function, providing a high level of financial analysis;
· Overseeing the process to produce the annual statutory accounts, leading on the relationship with the NAO and other key stakeholders;
· Managing, motivating and developing a medium sized team.
The successful candidate will be a fully qualified accountant with experience gained in the Charity, Commercial or wider Public Sector. You will be analytically-minded with excellent organisational and project management skills. We are looking for someone who is eager to learn, flexible in approach but firm when necessary, who can work on their own initiative and thrives when thinking and acting proactively. You be able to communicate complex financial information to stakeholders and possess the ability to influence and build rapport with a range of finance and non-finance persons across the organisation. Enthusiasm for the sector is a must.
Over the next two years we also have a unique opportunity to replace our finance systems which will allow us to become even more efficient. The outcome from this project will allow us to streamline a lot of our processes and more easily provide high quality, timely management information.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas via the Allen Lane agency website,
We will be assessing applications as we go and reserve the right to close the process early. As such we thoroughly recommend an early application.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re a team of creatives that shape and disrupt policy narratives.
Policy shapes the world and our future. It matters. This might be why you started working in policy yourself. And it might be why you, like us, believe that getting policy unstuck is among the most important challenges of our time.
You can check out our website to find out more about us, what we do, and examples of past work. But as someone thinking about working with us, there are two things in particular you should know.
The first is that we care about what we do. Our clients matter to us, as does the quality of our work, and, most importantly, the impact our work has on the world. We want to shape policies that benefit people, and we’re ready to go the extra mile to achieve that. This means that we’re always in a brainstorm mode, we think beyond the scope, and we put the hard work in to bring our ideas to life.
The second is that we care who we work for – and with. We want to work with people and organisations who share our vision and have a similar drive and ambition. And yes, sometimes that means we reject work if we don’t think it fits. We want to build long-term relationships with our clients (most have been working with us for 3+ years) and we work together as part of one team with them. We want you to fit in that dynamic – and we’re looking for someone who can show that that’s how they work too.
The job
We’re looking for someone to wear two hats.
The first hat you’ll wear is that of a client lead. You’ll have full responsibility for the clients and projects that you and your team are working on. One day you might be working on ocean policy campaigns, helping technical clients adapt their language to make it engaging and influential, and in doing so helping to push the ocean agenda forward. The next you could be working with a not-for-profit, leading the creation of their brand identity, marketing strategy and overseeing the launch of their new website.
We’re on the hunt for a seasoned communications strategist and a creative campaigner. You’ll be someone who feels at home bringing your knowledge and experience to any communications challenge: from campaign strategy to brand strategy, from policy communications to digital marketing.
You should be a creative thinker, a problem solver, and someone who knows how to run projects profitably – and grow client relationships at the same time. You’ll be able to build relationships quickly, with clients and colleagues. You’ll spot mistakes, tactfully ask difficult questions, and tell us and our clients how to improve things.
The second hat you’ll wear is that of a new business lead. You’ll work with the CEO, Head of Strategy and other colleagues to identify, respond to, and win new business opportunities. We’re looking for someone who has directly relevant experience here – so you’ll have had experience in new business for an agency or consultancy, or have supported that function.
You’ll have experience responding to RFPs (and hopefully winning them – definitely tell us if you have a good hit rate), you’ll be excited by the idea of travelling abroad to give presentations to prospects and convert them to clients, and you’ll have ideas about how we can improve our marketing to generate more inbound leads. Where some see new business efforts as taxing and draining, you’ll be energised by it, and see new business as a game that is fun to play, and win.
Key skills and experience
The core things we are looking for are:
- Minimum 6 years experience, with at least three years in an equivalent agency setting
- Have communications expertise in creating stories, shaping narratives and social/policy campaigns and/or public affairs
- Experience and expertise in brand communications and/or strategy development
- Ability to produce creative and engaging communication materials: reports, websites, social media and print
We’re also looking for a mix of the below. We don’t expect you to have all of them, but you should be nodding to most of the things on the lists below.
Project management
- Excellent account and project management skills
- Finding creative solutions to complex problems
- Ability to break down large strategy and campaign projects into phased deliverables, guiding clients through the process
- Strong timeline and budget management skills
- Ability to identify areas of improvement/efficiencies, for yourself and your team, both in terms of process, training, and any other areas you identify
Team management
- Experience managing a team, growing their skills and ability (this role will have line management responsibilities)
- Onboarding new team members
- On an ongoing basis, identify future recruits for the company/build a wide network around the industry
Thought leadership
- Write thought leadership articles for the CFC website, at least once per quarter, ideally one a month promoting our thinking and best practices
- Participate in CFC training and knowledge sharing (webinars etc.)
- Attend events and conferences on behalf of the company
New business & sales
- Identify and respond to appropriate RFPs; lead pitch approaches
- Identify opportunities for future work with existing clients, write proposals to win that work
- Identify and pursue new leads
- Identify and shape new product offerings to take to market
If you're still interested, you can find out more about the application process on our website (Google "cast from clay lead consultant"). We look forward to chatting.
The client requests no contact from agencies or media sales.
METRO are looking to recruit an enthusiastic and dynamic individual to oversee our Men’s Health peer mentoring programme. Together with our peer mentors, you will be responsible for co-producing a programme of workshops, groups and social activities across our local boroughs, working in partnership with a wide range of external organisations. You will also lead on the recruitment, training and management of a team of fantastic volunteer peer mentors who utilise their own lived experience to support others in the local community.
To meet the needs of the people we support you will need to be a proactive self-starter who is able to work some evenings, weekends and work from a number of our different offices. This position is only open to applicants who identify as male,
Equality Act 2010 Schedule 9 Part 1) as the role will involve working one-to-one with men and running peer led support groups around men’s health.
Role
This role will predominantly focus on health inequalities regarding sexual health, mental health and drug and alcohol misuse. The worker will predominantly work with men, but also LGBTQ+ communities, Black and Asian heritage communities, migrant communities, people living with HIV and sex workers.
This role will involve training peer mentors, as well as coordinating the mentoring and group work programme.
Our peer mentoring programme covers a wide range of areas including:
- Improving mental health
- STI and HIV prevention - testing and diagnosis support
- Living with HIV
- Healthy relationships
- Sexuality and gender
- Fertility, reproductive health and parenting
- Sex and pleasure
- Sex work
YOUTH SUPPORT PRACTITIONER (OASIS HUB ASHBURTON PARK- CROYDON)
40 HOURS PER WEEK (1FTE)
24 MONTH FIXED TERM CONTRACT
SALARY: £28,536 (Including London Weighting)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make the community a better place?
Oasis is looking for a special, talented, and adaptable person to help us strengthen and sustain quality personalised support for young people.
Each Youth Mentoring Practitioner’s primary purpose is to develop and deliver quality and safe 1-2-1 and small group personalised support for young people.
We are looking for people who:
· Have recent and proven experience with inner city young people.
· Can co-develop and co-deliver inclusive and supportive programmes with young people.
· Are comfortable working on their own or in a team.
· Can enable us to improve our service and opportunities for young people.
Do you have the character, chemistry & competency we are looking for? Great – read on.
We actively encourage applications from people of all ethnic backgrounds and minority, and underrepresented groups.
Email your CV including a Supporting Statement. Please visit the Oasis Chartiy Jobs website for further details.
Your Supporting Statement should be a minimum of one A4 page addressing the following question:
Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience.
Interviews are likely to take place on Wednesday 24th July 2024.
If you’ve not heard from Oasis by Monday 22nd July 2024, on this occasion you were not shortlisted.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.