Area Manager Jobs in Islington, Greater London

We are recruiting a Community Development Officer to engage key partners and stakeholders in the region providing support, training and education to create suicide safer communities.

What you will do:

Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.

Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.

Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision  of tailored support, training and education.

Deliver training and awareness raising products to a variety of groups including professionals, parents, young people, volunteers and other trainers.

Contribute to the development and review of projects, and education and training products, in line with strategic plans.

Record, monitor and report on data to evaluate our projects and demonstrate impact.

Represent the charity at events including conferences, panels, working groups and through media channels as required.

To be successful in this role you will have:

Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities

A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience

Experience as a qualified ASIST Trainer or willingness to gain qualification and experience

Experience of using your own initiative and creativity to develop a project, programme or area of work

Excellent time management skills and ability to manage a diverse workload

The ability to travel to different locations across London and the South of England to attend meetings, events and deliver training.

Please visit the careers site for the full job description and person specification for the role.

Salary: £29,269 per annum (NJC Scale SCP 18) progressing by increments to £32,076 per annum (NJC Scale SCP 23). As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.

Hours: 36 hours per week  

Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with travel across the South of England

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Sunday 4th August 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Reporting to: Director of Services

Salary: up to 50k based circa on capabilities and experience

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

The Head of Services will be responsible for overseeing the effective delivery, performance, and quality assurance of a range of our mental health services in Tower Hamlets, Newham, and Redbridge.

Working closely with the Director of Services and other key stakeholders, you will inspire and lead a team of Service Managers and coordinators, providing them with the guidance, encouragement and support needed to deliver high-quality services.

This key role focuses on continuously improving services and keeping our service users at the centre of everything we do, with innovative approaches to meet their changing needs. Your leadership will be crucial in building strategic relationships with partners and stakeholders, improving service delivery, and promoting collaboration across the board.

Moreover, as a Designated Safeguarding Officer, you will lead the highest standards in ensuring the safety and protection of service users, providing expert safeguarding guidance, supporting staff, and liaising with external agencies when necessary.

About you

We would love to hear from you if you have:

• A track record of developing high-performing teams and managers
• Experience working in a service delivery organisation
• Expertise in managing and developing a service, and its processes, procedures and policies
• A track record in developing new service models and expertise in contributing to tender submissions
• Experience in developing and reviewing policies and strategies
• Expertise in collating and producing high-quality contract monitoring reports
• The ability to rapidly form and sustain a trusting relationship with service users/carers, peer support workers, staff and professionals
• A sound knowledge of best practice in case recording
• An ability to resolve complex issues and manage change positively
• An inspiring leadership style, with the confidence to make decisions
• Adaptability in your approach to respond to the diverse and ever-changing needs of our staff and stakeholders

The closing date for applications is Thursday 18th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.

Welfare Benefits Advisor – Adults
Salary: £27k to £30k negotiable & dependent on experience
Training can be provided in key areas of the role for those with essential experience. (see person specification)
Hours: 37.5 hours a week
Place of work: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Contract period: Permanent
Accountable to: Welfare Benefits Team Leader

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability - all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits and Independent Living.

AoD’s Welfare Benefits Service

The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.

We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.

Welfare Benefits Advisor will

• Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
• Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
• Undertake direct welfare advice and casework.
• Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
• Gather information to monitor and evaluate the service.
• Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
• Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
• This post requires travel to different locations, e.g. for home visits.

For all work:

• Work in a person-centred way
• Produce agreed regular monitoring and progress reports
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the line manager.

Ongoing consideration of applications up to; 12noon Tuesday 09th July 2024
Interviews; on receipt of shortlisted applications between 09th to 18th July

Please note we do not accept CVs and only review applications sent via email or post, not via social media.

Finally, Action on Disability positively welcomes applications from Disabled people.

Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

• £6,079 per year (based on a full-time salary of £30,396)
• 7.5 hours per week
• Fixed-term contract until June 2026
• SEL Mind office (to be agreed), with travel across all SEL Mind boroughs

The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

We are looking for a part-time Advice Projects Coordinator to support a new advice clinic to help people with mental health problems complete complex forms for health and disability benefits. We are looking for someone with experience of providing help with health and disability benefits, excellent organisational skills, and the ability to support and motivate a passionate team of volunteers.

This role will involve:

• Supporting clients to fill out health and disability benefits forms to a high standard
• Coordinating appointment bookings and a volunteer rota
• Helping clients access wider advice and support services
• Providing ad hoc support and guidance for volunteers

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 29th July (11:59pm)

Likely interview date: Monday 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Locality Impact team in Kent, in this home working role.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Medway.

Position: S11197 Stroke Association Support Coordinator

Location: Home-based –Medway however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week (flexible working available)

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 4 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 7 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Description: 

• Closing Date: Friday 19th July

• Salary: £37,500 - £47,000 (inclusive of London Weighting)

• Working Pattern: 37.5 hours per week (Full-Time). We welcome requests for flexible working arrangements.   

• Contract: Fixed Term Contract (14 months Maternity Cover)

• Job Location: Flexible, with some travel to the London office

• Start date:  16th September

• Reporting to: Fundraising & Communications Director

About The Access Project

The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society.

We support over 1,800 young people aged 14 to 18 across 40 schools. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

We employ 70 people who work in locations in London, the Midlands, Yorkshire and the North West. We will turn over approximately £3.7 million in this financial year and our funding comes from a range of sources including: schools, businesses, major donors and grant-making trusts. 

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.

We are a team passionately committed to our mission, and who support one another’s work. The vision of our people strategy is to enable and inspire all staff to achieve, grow, succeed and thrive. We co-created our Equality, Diversity and Inclusion vision and strategic objectives to ensure The Access Project can foster an equitable place to work.

Why we need you

We are looking for an ambitious, experienced Head of Corporate Partnerships with a track record of winning, retaining, and developing high value partnerships.

The Access Project has established partnerships with leading companies who are committed to social mobility, equality, diversity and inclusion, and want to provide real impact for young people. We have a fantastic volunteer tutor programme at the heart of The Access Project which provides engagement opportunities for employees of corporate partners. We have identified corporate funding as one of our largest growth areas. This role will take a lead in developing and driving forward our business partnerships strategy.

The successful candidate will be passionate about levelling the playing field for disadvantaged young people in education. You will be an exceptional relationship builder and communicator, able to motivate companies to support our mission. You will be an experienced manager of people with the ability to build a supportive, creative and inspiring environment for the corporate partnerships function. You will contribute positively to the culture at The Access Project and work collaboratively with colleagues across the organisation to achieve our strategic goals.

What you’ll be responsible for

Leadership and management

• Working closely with the Fundraising and Communications Director to develop a corporate partnerships plan that focuses on the acquisition of corporate partnerships and excellent account management of existing partnerships, resulting in renewals and uplift in value.
• Leading, supporting and inspiring a team of two (Corporate Partnerships Manager and Fundraising Co-ordinator) to deliver the corporate partnerships strategy and individual giving strategy.
• Developing objectives and targets for the corporate partnerships team and ensuring accurate and timely reporting against these.
• Ensuring effective team use of Salesforce for relationship management, data management and providing information for financial reporting and audit purposes.
• Maintaining up-to-date knowledge and adherence to latest legislation, especially Fundraising legislation relating to corporate fundraising and best practice guidelines issued by the Fundraising Regulator, and GDPR. 

New business development

• Periodically refreshing our corporate offer with creative ideas, proposals and content to inspire decision makers. 
• Winning new business for The Access Project at the 5 and 6 figure level with support from the Director of Fundraising and Communications and the CEO/Executive team and Board.
• Managing the preparation and submission of major corporate partnership bids and coordinating internal teams to contribute effectively. 
• Leading research and development to identify new fundraising opportunities.
• Ensuring high quality and inspiring communications and materials are produced in accordance with brand guidelines.

Account management and stewardship 

• Delivering successful partnerships in your portfolio through excellent account management to maximise fundraising and volunteering potential and retain partners. 
• Ensuring corporate partnerships are celebrated through working with Communications colleagues. 
• Working collaboratively with the wider Fundraising Team, Volunteer Team, Programmes Team and other functions to deliver a fantastic partner experience and ensure an integrated and joined up approach. 

Skills, knowledge and attitudes we’re looking for

• An impressive track-record in corporate fundraising. We will also consider exceptional candidates who have excelled in another field of fundraising, partnership management or sales or with a corporate background.
• Ability to work strategically, bringing others along with you, as well as being a hands-on fundraiser as part of a small team. 
• Demonstrable ability to lead a happy, passionate team, creating an environment in which people can do their best work. 
• Excellent verbal communication, listening, writing, and presenting skills. Able to relate to people from all walks of life in both informal conversations and more formal presentations.
• A collegiate attitude, prioritising fantastic working relationships and cross-team working towards a common goal.
• Good knowledge of the corporate marketplace and trends. 
• A creative, solutions-oriented approach. 
• Ability to persuade and negotiate while building strong relationships. Able to have candid conversations with sensitivity and tact. 
• Passionate about the mission of The Access Project and able to convey this. 

Desirable:

• Experience using Salesforce and/or database development. 
• Fundraising accreditation or qualification. 
• Direct experience in the education sector and the knowledge of the landscape that this brings.

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure. 

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more. 

• Employee Assistance Programme, a 24-hour helpline for staff 

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 

• Interest-free travelcard loans 

• Travel-allowance for expenses over £10 per day, where applicable 

• Cyclescheme loans 

• 3 paid Volunteering Days 

• Employer’s pensions contributions (3%) 

• CPD options 

• The Access Project welcomes requests for flexible working arrangements 

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Equal Opportunities Statement 

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

About the Project: 

Another Way is a bespoke project that specifically targets young people between the ages of 14 and 21 who are involved in or affected by criminal exploitation/or serious youth violence and those who are at serious risk of becoming involved. The key deliverable is the late-night sessions from 9pm to 12am+ where we provide a safe space at a time when young people are typically at most risk. The service provides young people with a platform to build positive relationships, engage in a range of positive activities, cook and eat together and access educational and employment pathways.

About Us: 

The Harrow Club is a community-based youth organisation committed to offering innovative, accessible, and high-quality opportunities that enable young people from disadvantaged backgrounds to maximise their life chances. 

 Job Purpose/Main Tasks: 

▪ You will be responsible for managing and developing our suite of programs aimed at reducing youth violence where we operate. 

▪ You will lead a team who will engage individuals at risk through a late-night safe-space provision, detached street work and other interventions alongside referral routes created with other agencies. 

▪ You will be responsible for managing this high-risk project as safely as possible working closely with, and supported by, the leadership team. 

▪ You are able to build relationships with other local partners and community services to gain knowledge of target areas. 

▪ You are able to attend external meetings and stakeholder events to promote the work of the programme and foster opportunities for collaboration and further development. 

▪ You will provide regular updates from the program for both internal and external audiences. Regular meetings will take place with key keyholders such as the police, gang units, community teams and others. 

▪ You will be responsible for the recording, monitoring and evaluation of the work within the prescribed framework. 

▪ You will coordinate and undertake training, team meetings, supervision and staff appraisals. 

▪ Other duties commensurate with the post and the needs of the organisation. 

▪ - Serve as an integral member of the safeguarding team, ensuring the safety and well-being of all individuals. 

▪ - Assist in the development and implementation of safeguarding policies, procedures, and practices, aligning with local regulations and best practices. 

▪ - Stay informed on current safeguarding issues and trends, providing training and guidance to staff and volunteers on safeguarding protocols. 

Required Qualification and Experience: 

• An enhanced DBS check is required for this role to ensure the safety and protection of all young individuals in our care. 
• Strong and verifiable track-record of working with challenging and vulnerable young people. 
• Strong and verifiable track-record of project managing high impact programmes. 
• Strong and verifiable track-record of managing delivery teams successfully. 
• Experience of community outreach working in a similar setting. 
• Full UK Driving License. 

Desirable qualifications and Experience: 

• Mini-bus Driver’s Licence (MiDAS etc.). 
• Educated to Degree Level. 
• An awareness of current issues affecting the local communities in London. 

Experience, Knowledge, Abilities and Skills:

▪ Ability to work effectively with young people. 

▪ Experience of working with young people who might be difficult to engage and demonstrate challenging behaviour. 

▪ Effective communication skills particularly with young people but also with colleagues. 

▪ Good interpersonal and teamworking skills. 

▪ Ability to record, monitor and evaluate your work. 

▪ Able to work well with confidential material and sensitive situations. 

▪ Have an imaginative and enthusiastic approach. 

▪ Reliable and conscientious approach to the work. 

▪ Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. 

▪ Have a practical and logical mind and is naturally well organised. 

▪ Thrives on change and enjoys dynamic diverse environments. 

▪ Is confident with high levels of self-esteem. 

▪ Is respectful, articulate and sensitive in style of communication. 

▪ Is motivated towards excellence and improvement of personal performance with a can-do attitude. 

▪ Ability to cope positively with challenging and diverse behaviour. 

”We sort out problems together, for good”

Last year we helped over 24,000 people resolve over 47,000 problems - with your help, we can make an even greater impact in the years ahead.  Join us to work alongside our Head of Services, and help ensure our services are ready to meet the growing needs of our communities.

Citizens Advice Southwark has a track-record of delivering high-quality services from its two main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Research undertaken by CAS shows that many private renters face significant challenges in respect of housing costs, security of tenure, repairs and rights awareness.

As a result, Southwark Council is funding CAS to run a dedicated private renters’ support organisation to help support and promote the interests of private renters in the borough, and to undertake a range of activities to support and empower private tenants, particularly the most disadvantaged. 

To deliver the project we are looking for an experienced Project Coordinator to provide overall coordination of the project and to lead on developing a proposal and business case for a permanent independent Renters’ Support Organisation in Southwark.

• Experience of coordinating and delivering a partnership project including monitoring progress against objectives
• Experience of establishing and developing successful partnerships with other agencies and joint working
• An understanding of the challenges facing private renters and the private rented sector, and the rights available to them
• Effective written and verbal communication skills, including the ability to write effective reports and present information at meetings
• Ability to work closely with and develop relationships with a wide range of stakeholders across organisations and sectors
• Ability to commit to and work within the aims and principles of Citizens Advice Southwark

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 31st July 2024

Interviews: Friday 2nd August 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

EDI Committee Chair

We are looking for an EDI Committee Chair who will ensure that EDI-BIIDE runs through all that we do, in a way that aligns with our strategic objectives and our resources.

Position: EDI Committee Chair

Location: Remote or London based office

Duration: Initially three years with a potential to extend

Remuneration: £5,000 per annum + reasonable expenses.

Closing Date: 11th August 2024

Interview date: Week commencing 2nd September 2024

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for an EDI Committee Chair to provide direction to the organisation’s EDI-BIIDE Work and to lead the EDI-BIIDE Committee, ensuring alignment between the organisation’s EDI-BIIDE Action Plan and the organisation’s three-year strategy and resources.

You will ensure EDI-BIIDE is consolidated into all aspects of our work – for our members, our staff and, crucially, for the public with whom we and our members interact professionally. You will embed good governance practices in everything the Committee and its members undertake, abiding by the Nolan principles.

The EDI Committee Chair will lead with confidence and collaborate effectively across the organisation to champion the work of the Committee and be accountable to the Board of Trustees for delivery.

Key responsibilities include:

• In liaison with the EDI-BIIDE Committee, to review the organisation’s EDI-BIIDE work to date, and to devise a revised EDI-BIIDE Action Plan that aligns with the organisation’s three-year strategy and resources.
• Lead the EDI-BIIDE Committee and ensure the Committee’s business is conducted collaboratively and methodically and that the Committee takes decisions within its authorised powers (as delegated by the Board of Trustees).
• Liaise with the organisation’s Board of Trustees, staff, and other committee chairs on the Committee’s work.
• Ensure decisions taken by the Committee are clear and unambiguous, and that responsibility for taking forward action points is properly allocated.
• Attend events and other external events as required, acting as an ambassador for the organisation’s work on EDI-BIIDE.
• Report to the Board of Trustees on a quarterly basis on the Committee’s activities, highlighting achievements, and escalating risks and issues as appropriate.
• Draft briefing notes and communications pieces for internal and external audiences as required.
• In collaboration with staff, recruit and induct members onto the Committee as required.
• Conduct periodic reviews on the effectiveness of the Committee and its members and implement improvements as necessary.

About You

You will need to have the following skills and experience:

• An extensive understanding of legal and social EDI-BIIDE matters (including the contextual, political, climatic and social changing landscapes, to advance equity for stakeholders, the public and UKCP). 
• Well-developed communication skills with attention to language meanings across different populations and audiences that promote equity, further collaboration, and uphold respect and dignity for all.
• Experience in embedding EDI-BIIDE principles and practices in an organisational context, understanding how to align EDI-BIIDE with wider business objectives, and working within resource constraints
• Excellent communication and stakeholder engagement skills with experience working in an influential role and driving cultural changes for individuals, groups, communities, boards, training and teams.
• Proven success in leading and chairing a committee in similar environments
• Ability to navigate complex and sensitive issues with tact, diplomacy, and empathy, and seek advice, guidance and support when necessary.
• Experience in effectively chairing meetings, and encouraging input from a diverse range of backgrounds
• Sufficient time to fulfil the demands of the role.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for our members, we are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all.

This is an exciting time to join as the organisation is currently consulting on a new organisational strategy, to be launched in autumn 2024.

You may have experience in areas such as Equality, Diversity and Inclusion, Equality, Diversity and Inclusion Manager, Equality, Diversity and Inclusion Officer, EDI Manager, EDI Lead, Equality and Diversity Lead, Equality, Diversity, Inclusion, Equality, Diversity and Inclusion Partner, #INDNFP1

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Working across third sector organisations you will build and maintain relationships to input to policy and influencing, both as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.

The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership and Training.

We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse related topics – examples including economic abuse, child contact, the welfare system. We ask that you re a self-starter, ready to apply these skills creatively to meet our strategic priorities.  Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.

The recruitment panel will be appointing  for this role on a rolling basis. After considering your application, the panel will be in touch if they would like to invite you to interview, please don't delay in applying as the post will close once the position is filled.

Head of Advocacy

We have an excellent opportunity for a Head of Advocacy to join this team in this permanent, remote working role.

Position: 1690 Head of Advocacy

Location: Remote (flexibility will be required for occasional onsite attendance and for UK and international travel)

Hours: Full time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £58,266 per annum

Contract: Permanent

Closing Date: Wednesday 31 July 2024

The Role

There are over 60 million working donkeys and mules in the world, but millions are being killed every year for the inhumane donkey skin trade, leading the African Union to announce plans for a moratorium on donkey slaughter and the development of a strategy for working animals across the continent. This huge opportunity is just one way that charity and its advocacy work can change the world for donkeys and mules, giving them the protection they need and the health and welfare they deserve.

As Head of Advocacy, you will work in partnership with the Director of Advocacy & Campaigns, the CEO and other Senior Management to deliver the organisational strategy by developing inspiring advocacy plans based on clear strategy, integrated with other departments of the organisation.

Your principal duties and responsibilities will include:

• Working with the Director of Advocacy and Campaigns to design and implement an advocacy strategy to effect lasting change for donkeys and mules in line with our organisational aims.
• Building and developing networks of key stakeholders to achieve genuine change and lasting impact on the welfare of donkeys and mules.
• Representing the organisation at key stakeholder engagements, strategic high level forums and in the media, as appropriate.
• Functionally lead advocacy through the creation of a global advocacy strategy that supports teams to deliver high quality and consistent advocacy.
• Working closely with other departments to ensure advocacy integrates with other streams of the sanctuary’s work and ensure the organisation has the support and infrastructure to deliver excellent advocacy outcomes.
• Supporting advocacy needs both in team and organisationally when responding to events that are unexpected or unplanned.
•  Overall responsibility for the work, financial budget and planning of the advocacy team and line manage posts in the department, as agreed with the Director.

About You

You will have:

• Significant experience in a strategic advocacy leadership role.
• Solid experience leading teams to develop and implement effective advocacy strategies.
• Able to engage stakeholders with good communication skills, experienced in influencing governments, intergovernmental bodies and other influential partners.
• Strong experience in identifying and developing creative and engaging advocacy plans.
• A proven track record of working internationally in a functional, cross departmental leadership position.
• Experience of integrating departmental work with other parts of an organisation and translating complex messages to a wide range of stakeholders including senior management and international colleagues.
• Experience of working with the media at a national and international level.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Benefits include:

• Competitive pension
• Life assurance – 4 x annual salary
• BUPA health cover
• Sickness income protection
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service
• Wellbeing team.
• Recorded Pilates and Yoga classes
• Long service awards
• Healthshield plan
• Free parking
• Subsidised restaurant and shop

The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Advocacy, Campaigning Head of Advocacy, Director of Advocacy, Advocacy Lead, Advocacy and Campaigns, Advocacy and Campaigning.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

MLC Partners are recruiting for a proactive and forward-thinking Finance Administrator on a permanent, part-time basis (3days/week), to join a newly created Finance and Operations team within a Charity based in central London.

This opportunity requires an experienced Finance Administrator with experience within the Charity sector, and a strong knowledge of all areas of accounts.

Key responsibilities:

• Producing management accounts and financial reports for Senior Management and the board
• Process all transactions, payment runs, post monthly journals and reconcile balance sheet monthly
• Support in preparation of the annual audit and budget
• Assist in the streamlining of the organisations finance processes and financial systems

To be successful:

• Proven experience in working within the Charity sector, specifically working with restricted funds, grants and multiple income streams
• Extensive experience in supporting all areas of accounts
• A strong desire to work within the NFP sector is desirable
• Highly detailed and proactive approach

This role requires Wednesday and Thursdays in the office in central London, and the third day is flexible.

This is a fantastic opportunity to join an organisation making a real impact the vulnerable communities around the world. To discuss this role further, and your job search, please reach out to Annabelle at MLC Partners.

About Us

Founded in 2007, KHULA Education is an award-winning South African NGO working in partnership with rural schools and underserved communities in deep rural South Africa to ensure children and youth can access a quality education and economic opportunity.

Over the past 17 years, KHULA has transformed schools that were previously failing into schools that compete at the national level; supported hundreds of young people to access tertiary education opportunities; and helped hundreds more on the path to employment. Each year, we support over 6,500 children, youth and more than 300 teachers. 

About the Role

KHULA Education is seeking an experienced and dynamic fundraising leader to lead KHULA’s fundraising and communication efforts in the UK and South Africa. The postholder will join us at an exciting time and help us to continue our growth trajectory which has seen our annual budget increase from £250,000 to £1 million in the past several years. Supported by the South Africa based CEO, and working closely with the UK Board of Trustees, the postholder will be joined by a new Fundraising Officer who you will line manage.

We’re looking for an entrepreneurial individual with strategic vision who will play an active part in developing KHULA’s future fundraising strategy. 70% of the role is focused on fundraising directly for our work, 30% on managing KHULA’s communications including donor newsletters and social media content (this may evolve with the recruitment of an Officer).

Key Responsibilities

• Steward, retain and grow the support of our existing donor portfolio: KHULA has an existing portfolio of donors including trusts, foundations, corporates, major donors, individual and regular givers, the majority of whom are based in the UK or South Africa. The post holder is responsible for managing these relationships, including bespoke reporting for trusts and major donors, leading donor meetings and involving our Board and CEO as appropriate.
• Donor prospecting and new business: researching and generating new donor leads as well as acting on opportunities provided by our Board and others, converting prospects into supporters of our programmes.
• ​​External communications: creating our quarterly e-newsletter to a database of ~2,000 supporters, managing our social media channels and the Annual Report, in addition to other ad hoc external communications.
• Fundraising innovation: leading on innovation in our fundraising approach, including creative campaigns to increase donations/recruit lapsed donors, developing products and offerings whilst considering cost effectiveness and ROI. Of particular interest is how to harness the giving potential of guests who are exposed to KHULA Education’s work when they visit Fugitives’ Drift Lodge in Rorke’s Drift.
• Financial management and admin: maintaining our donor database, working with the CEO to prepare our annual budget and fundraising forecasts.

Person Specification

Ideally you’ll have held a role with a similar scope of responsibilities around fundraising and communications, however you don’t need to have held a director level role before. Experience in a smaller charity and team is beneficial as you’ll need to be comfortable with both the strategic development side and inputting into wider planning, as well as being a leader who is willing to role up your sleeves and ‘do’.

We are particularly interested to hear from candidates who demonstrate most/all of the following attributes:

• A proven track record of personally delivering income of at least £1 million per year, including new business
• Experience in a fundraising leadership role and confidence in working alongside and advising at board level
• Experience in successfully fundraising from trusts, foundations, major donors and corporates, with experience in other areas (events, legacies etc.) also welcome
• Excellent proposal and donor communication writing skills (written samples of previous work will be requested)
• Self-motivated and able to work autonomously with a largely virtual team
• Comfortable acting in the capacity of charity ambassador, establishing new relationships and identifying new funding opportunities
• Ability to travel to occasional donor and board meetings (x3 per year), in/around London and annual trip to South Africa for 1-2 weeks.

Application Process

Please submit the following documents by email no later than 23.59pm British Summertime on Sunday 21 July:

1. Your CV
2. A cover letter explaining your suitability for the role
3. Up to 3 writing samples (preferably examples of fundraising communications e.g. donor proposals, reports etc.)

Shortlisted candidates will be invited to the first stage Zoom interview on a rolling basis.

 Saferworld is an independent international organisation working in partnership to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security and we conduct wider research and analysis to contribute to local, national and international policies and practices that help foster lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East and policy centres in Beijing, Brussels, London and Washington DC. Saferworld is registered separately in Belgium, the USA and China as strategically aligned affiliate organisations.

We are seeking an exceptional individual to fill the role of Director of Finance and Operations. This is a pivotal position within our organisation, offering the unique opportunity to shape and drive the financial and operational strategies that will propel our peacebuilding and partnership efforts forward over the next several years to deliver on its 2021-2031 strategy.

As the Director of Finance and Operations, you will guide the development and implementation of our financial plans and operational initiatives. The post holder will model and ensure the embedding a business partnering approach, to support a working environment and internal operating systems that deliver for our programme and our partners. You will join a dynamic senior leadership team that fosters collaboration, innovation, and excellence in all aspects of our work.

We are looking for a visionary leader with a proven track record of strategic financial management, business partnering experience and a passion for making a positive impact in the world. The ideal candidate will possess strong interpersonal skills, a commitment to building effective relationships with stakeholders at all levels and across a range of contexts, a keen eye for detail, a strategic mindset, and a desire to drive meaningful change

Saferworld is committed to providing a safe trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.

Job purpose:

As a key member of Saferworld's senior leadership team, the Director of Finance and Operations will be instrumental in helping to shape the organisation's strategic direction. The role will strive to ensure financial sustainability, and the embedding of a business partnering approach to achieve Saferworld’s mission. This post-holder will provide strategic guidance and hands-on oversight of all critical financial and contractual aspects of our operations, and lead other key organisational functions, such as security and IT systems, enhancing resource management efficiency and organisational effectiveness. The Director will assess and optimise business processes and controls ensuring they are rooted in our strategy, identify and mitigate risks, and foster a culture of continuous improvement and sustainability.

Key responsibilities:

· Provide strategic leadership on financial strategy and management.

· Advise and support the CEO and Board on all financial matters, including risk management

· Oversee the organisation’s finance systems (including SUN), policies, and processes.

· Oversee global operational activities, such as insurance, procurement, ICT systems and relevant policies and procedures, ensuring alignment with organisational goals and maintaining global impact.

· Oversee global security efforts, encompassing physical and cyber aspects, to safeguard organisational assets and data.

· Provide inspirational leadership to foster the development of high-performing teams guided by strategic objectives and a shared sense of purpose.

· Manage a team of approximately 7 staff, providing managerial support and guidance to the team.

· Contribute to the organisation's overall development and operational management as an integral member of the Senior Management Team.

Person specification

Knowledge, qualifications and experience

• Accountancy qualifications, preferably CIMA, ACA and ACCA, and a clear understanding of Charity Fund accounting (SORP 2008 and the Charities Act 2003)
• Extensive experience in financial management and interdepartmental budgeting in a senior leadership position in an international organisation (preferable and international charity/non-for-profit).
• In-depth understanding of the complexity of overseeing and managing finances in an international context, particularly in contexts of conflict and/or war, including complexities of banking, tax, cash-flow management, exchange rate fluctuations and impact on budgets and forecasts, financial reporting, legal compliance, and transferring of funds to civil society and community-based organisation within different contexts, including conflict-affected areas.
• Senior leadership experience within the charity/not-for-profit sector and an understanding of costing funding bids and ensuring financial reporting systems meet funder requirements
• Experience of engaging and working with diverse funding streams including institutional donors, commercial contracts and Trust and Foundations and multiple currencies and geographic jurisdictions,
• Experience of working with a business partnering approach to achieve with others joint goals.
• An understanding and experience of project management delivery across an organisation, including an ability and willingness to undertake 'hands-on' tasks, such as preparing budgets, cash flows and other financial planning, management and control processes if required
• Operational experience in overseeing and supporting IT systems, especially in financial systems development – experience with the SUN system is especially desirable
• Experience working with a Board of Trustees and other governance levels of an organisation
• A track record in proven line and stakeholder management skills with the ability to work collaboratively and effectively with others to deliver shared results
• Experience in communicating effectively across cultures and with diverse audiences, both verbally and in writing

Skills and abilities

· Excellent strategic thinking, analytical and problem-solving skills to support the smooth running of finance within a complex organisation

· An entrepreneurial mindset focused on influencing organisational development and change and raising team performance in pursuit of Saferworld’s organisational strategic objectives

· Proven ability to lead, manage, inspire and motivate staff at all levels, including motivating technical staff within a matrix structure

· Excellent written and oral communication skills, including experience in communicating effectively across cultures and with diverse audiences

· Fluency in written and spoken English

· Ability to cope with a rapidly changing environment and handle high levels of pressure and multi-tasking

Personal qualities

· Commitment to the vision, mission and values of Saferworld

· Commitment to and compliance with Saferworld’s safeguarding principles

· Commitment to respect and value equality and diversity and understanding of how this applies to own area of work

· Active listening and effective communication with colleagues working in diverse contexts

· Commitment to own continuing personal and professional development

Other requirements

·Some international travel will be required – not more than 4 times a year – to conflict-affected contexts